ROMAN ENZO ELMO

PROACTIVE - SERVICE - LEADERSHIP 4575, DIFFERDANGE, LUXEMBOURG +351661291642

DETAILS PROFILE
53 Grand Rue I am all about service and Human Relationships
4575, Differdange
• Pro-activity and Empathy 
Luxembourg
+351661291642 • Increase the Customer Experience 
elmoromann@gmail.com • Always organised and motivated
Date / Place of birth
Ambitious and able to work independently or in a team. Committed to establishing and
25-02-1980
maintaining a positive work environment for all employees.
Buenos Aires
Nationality
Italian EMPLOYMENT HISTORY
Waiter at SoundSet Beach Club, Playa del Carmen
LINKS March 2022 — July 2022

Facebook Waiter at a  Beach Club

Instagram • Waiter and Animation Show

• Personalised customer service experiences and sales

SKILLS
Leadership and Teamwork Shop Manager at Rolls Co. , Barcelona
June 2019 — July 2020
Proactive
Shop Manager  Ice Cream and Coffee Shop   ROLLS.CO
Empathy
• Carrying out administrative tasks, from maintaining production schedules to
Attention to Detail purchasing supplies and hiring suppliers.

• Provide excellent customer service at all times.  

Active Listening

Communication Skills
Shop Manager at Nitro Breath, Playa del Carmen
Positivity January 2019 — May 2019
Shop Manager at Nitro Breath  Ice Cream and Coffee Shop

HOBBIES • Provide excellent customer service at all times.

DJing - Music Designer • Carrying out administrative tasks, from maintaining production schedules to
Cryptocurrencies - Stocks - Forex purchasing supplies and hiring suppliers.
Fútbol - Yoga Development of strategic sales techniques, ensuring that the store remains visually
pleasing to customers.
LANGUAGES
Bar and Coffee Shop Attendant at Bar Indra, Córdoba Argentina
Spanish; Castilian
February 2017 — December 2018
English Coffee Shop Manager

Italian • Barista
• Fast Food Cooking
• Waiter
Sales Manager and Customer Service Especialist at DATA Computacion, Buenos Aires
June 2016 — January 2017
Data Computación  Online Sales  Argentina 

• Hardware / Electronic & Accesories 

• Leading my own Sales Team
• Customer Care and Corporate Sales

Sales and Customer Service at Data Computacion, Buenos Aires

February 2012 — June 2016
Online Sales 

• Hardware - Software - Electronics & Accessories 

• Customer Care 
• Front Desk 

Real Estate Sales and Production at Romanel SRL , Buenos Aires

June 2005 — June 2010
Real Estate AGENCY

• Marketing and Sales

Customer Care Rep at Teleperformance, Buenos Aires

June 2001 — January 2003
I worked in telephone customer service in English for the company Teleperformance in
the DELL.COM Project.

I was the front line of attention for DELL in the United States of America
Here I had the opportunity to take my level of English to another level.

EDUCATION
Perito Mercantil, Colegio San Pablo Apostol, Buenos Aires
March 1993 — December 1997
This was my High School in Argentina

Educacion Media, Instituto San Pablo Apostol , Buenos Aires

March 1986 — December 1992
Junior School

Martillero Publico , Universidad del Salvador, Buenos Aires

June 1999 — December 2001
4 years of Real Estate College Degree

Music Producer , EMBA, Buenos Aires

July 2004 — December 2008
Escuela de Musica de Buenos Aire this is where i got my music producer degree 

Gastronomic Management Intensive, LYCEE Gastronomia, Buenos Aires

August 2018 — December 2018
Gastronomic Management Intensive Course

Ability to design, implement and supervise restaurants, bars, catering services or any
other company in the gastronomic sector.

https://lycee.com.ar/curso-para-emprendedores/gerenciamiento-gastronomico/
EXTRA-CURRICULAR ACTIVITIES
DJ Producer at Bosom Records, Barcelona
June 2019 — June 2020
I make music for a Record Label

This i can do it wherever i am 

COURSES
BARISTA, LYCEE
September 2018 — December 2018