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General Directorate of Health Affaires Al Qassim Region

Quality & Patient Safety Administration

Performance Indicator Description Template


Deputyship/General Directorate: Department/Unit/Program:
Laboratories and Blood Banks Lab
KPI Name: Turnaround time (TAT) - Therapeutic
Rationale and Description: The steps in performing a laboratory test outlined in nine steps:
ordering, collection, identification, transportation, preparation, analysis, reporting, interpretation and
action.
 Total (Therapeutic) TAT (The interval between test requested to the time of treatment decision).

Inclusion Exclusion Source of Data


Number of test results acted
upon by the ordering
MIS or MR
Numerator: physician within two hours of
ordering.
Total number of Urgent/STAT
requests reviewed (5% of the
MIS or MR
Denominator: STAT requests but not less
than 20 cases)
Formula: Output Value:
Numerator /Denominator x 100 %
Grouping: Sampling Rule:
Dept  Full Volume  Sampling
Indicator Level: Indicator Category:
Lab
Benchmark: Target: More than 90
Threshold: Green: > 85 Amber: 85 - 80 Red: < 80 Black:

Data Collection Responsibility: ‫الوكالة المساعدة لشئون المختبرات و بنوك‬


Email: ‫الدم‬
Mobile No.:
Data Collection Frequency: Monthly Reporting Frequency: Monthly
Data Collection Method: Reporting Method:
 Manual  System Electronic
Approved by: Approval Date:

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