General Directorate of Health Affaires Al Qassim Region

Quality & Patient Safety Administration

Performance Indicator Description Template

Deputyship/General Directorate: Department/Unit/Program:
Laboratories and Blood Banks Lab
KPI Name: REJECTED LABORATORY SPECIMENS
Rationale and Description: Depending upon the time of presentation, laboratory errors are
classified as pre-analytical, analytical, and post-analytical. It has been demonstrated that 70% of laboratory
errors are attributed to the pre-analytical phase. Specimen rejection due to suboptimal quantity, quality or
labeling are among these errors. Specimen rejection have significant consequences for patients and their
clinical management. Patients whose specimens are rejected are subjected to repeated specimen
collection, resulting in inconvenience, delay in specimen analysis and may impact bed management
especially in ED.

Inclusion Exclusion Source of Data

Number of Rejected
Specimens
MIS or log book
Numerator:

Total number of specimens

received in the lab
MIS or log book
Denominator:

Formula: Output Value:

Numerator /Denominator x 100 %
Grouping: Sampling Rule:
Dept  Full Volume  Sampling
Indicator Level: Indicator Category:
Lab
Benchmark: Target: LESS than 5
Threshold: Green: LESS than 7 Amber: 7-10 Red: < More than 10
Black:
Data Collection Responsibility: ‫الوكالة المساعدة لشئون المختبرات و بنوك‬
Email: ‫الدم‬
Mobile No.:
Data Collection Frequency: Monthly Reporting Frequency: Monthly
Data Collection Method: Reporting Method:
 Manual  System Electronic
Approved by: Approval Date: