Departments Month Current Mth Type Cond Format Departments (empty)

England July January Revenue 4% Scotland

Wales August 7 Expenses
Scotland September EBITDA
Ireland October
November
December
January
February
March
April
May
June
July
August
Dept Dept Plan CY Var
England Projects 27 28 1
Wales Projects 42 42 0
Scotland Projects 37 34 -3
Ireland Projects 30 30 0
England Risks 16 12 -4
Wales Risks 19 18 -1
Scotland Risks 22 19 -3
Ireland Risks 24 20 -4
England Offices 5.0 6.0 1
Wales Offices 2.0 3.0 1
Scotland Offices 3.0 4.0 1
Ireland Offices 4.0 3.0 -1
England ROI 12% 13% 0.002
Wales ROI 12% 9% -0.024
Scotland ROI 11% 8% -0.024
Ireland ROI 15% 10% -0.045
England ROA 24% 18% -0.064
Wales ROA 16% 12% -0.044
Scotland ROA 20% 17% -0.034
Ireland ROA 17% 15% -0.018
England Ops Effectiveness 96% 99% 0.03
Wales Ops Effectiveness 97% 96% -0.013
Scotland Ops Effectiveness 95% 94% -0.01
Ireland Ops Effectiveness 97% 96% -0.01
England Lead Conversion 34% 29% -0.05
Wales Lead Conversion 23% 26% 0.03
Scotland Lead Conversion 33% 33% 0
Ireland Lead Conversion 30% 28% -0.02
England Total Assets 258.5 260.6 2.1
Wales Total Assets 230.4 238.4 8
Scotland Total Assets 260.2 173.1 -87.1
Ireland Total Assets 299.4 339.6 40.2
England Online % 22% 25% 0.032
Wales Online % 15% 17% 0.024
Scotland Online % 18% 28% 0.097
Ireland Online % 5% 16% 0.105
England Economic Capital 4,880 4,050 -830
Wales Economic Capital 4,540 3,230 -1310
Scotland Economic Capital 4,060 3,160 -900
Ireland Economic Capital 3,940 3,660 -280
England Leverage Exposure 45.3 60.5 15.2
Wales Leverage Exposure 50.6 57.7 7.1
Scotland Leverage Exposure 99.3 36.3 -63
Ireland Leverage Exposure 60.2 57.7 -2.5
England Stressed Net Liquidity 45.4 52.4 7
Wales Stressed Net Liquidity 148.7 119.6 -29.1
Scotland Stressed Net Liquidity 128.8 199.8 71
Ireland Stressed Net Liquidity 157.2 177.7 20.5
England Market Share 0.023 0.022 -0.001
Wales Market Share 0.0171 0.0167 -0.0004
Scotland Market Share 0.0193 0.01 -0.0093
Ireland Market Share 0.0121 0.0102 -0.0019
England Customer Satisfaction 80% 83% 3%
Wales Customer Satisfaction 83% 85% 2%
Scotland Customer Satisfaction 88% 85% -3%
Ireland Customer Satisfaction 88% 81% -7%
England Staff Satisfaction 82% 88% 6%
Wales Staff Satisfaction 86% 82% -4%
Scotland Staff Satisfaction 89% 90% 1%
Ireland Staff Satisfaction 89% 85% -4%
England Engagement 85% 82% -3%
Wales Engagement 87% 89% 2%
Scotland Engagement 90% 83% -7%
Ireland Engagement 79% 75% -4%
Country Type Act/Plan Jul Aug Sep Oct Nov Dec Jan
England Revenue Actual 631 581 724 675 647 716 914
England Revenue Plan 746 551 892 606 579 851 828

England Expenses Actual 172 166 193 188 208 207 216
England Expenses Plan 222 199 127 196 204 239 192

England EBITDA Actual 458 415 531 487 439 509 698
England EBITDA Plan 524 352 765 411 375 612 636

Wales Revenue Actual 295 325 296 329 269 377 340
Wales Revenue Plan 252 268 281 318 378 366 406

Wales Expenses Actual 115 130 133 118 111 184 175
Wales Expenses Plan 123 131 114 146 170 174 170

Wales EBITDA Actual 181 194 163 210 159 192 165
Wales EBITDA Plan 129 137 167 172 208 192 237

Scotland Revenue Actual 738 642 636 645 710 806 888
Scotland Revenue Plan 612 662 692 651 671 795 899

Scotland Expenses Actual 182 170 182 159 168 205 188
Scotland Expenses Plan 215 195 135 198 195 206 192

Scotland EBITDA Actual 557 473 454 485 542 602 699
Scotland EBITDA Plan 397 467 557 453 476 588 706

Ireland Revenue Actual 479 430 426 547 576 548 533
Ireland Revenue Plan 509 489 515 521 423 547 519

Ireland Expenses Actual 173 125 158 140 150 136 191
Ireland Expenses Plan 152 134 133 149 117 122 179

Ireland EBITDA Actual 306 306 268 407 427 411 343
Ireland EBITDA Plan 356 355 382 372 306 425 340
Feb Mar Apr May Jun
760 574 732 652 837
686 701 825 673 678

187 184 197 201 192

220 225 116 208 206

573 390 535 451 645

466 477 710 465 472

327 331 273 278 248

280 322 287 301 353

138 130 129 151 120

115 135 118 157 164

189 200 144 127 128

165 187 168 144 189

602 676 614 728 805

716 583 684 777 638

158 173 152 182 180

241 216 126 182 223

444 503 461 546 625

475 367 558 594 415

605 455 463 558 537

524 407 486 452 485

166 154 137 153 156

132 125 162 124 137

439 301 326 405 381

391 282 324 329 348
 Region Description Type Jul Aug Sep
1 England Revenue Actual 716,679 683,219 739,245
1 England Revenue Plan 606,679 673,219 719,245
2 Wales Revenue Actual 320,838 309,127 328,736
2 Wales Revenue Plan 310,838 319,127 298,736
3 Scotland Revenue Actual 716,679 683,219 739,245
3 Scotland Revenue Plan 746,170 655,543 833,567
4 Ireland Revenue Actual 570,340 494,603 525,977
4 Ireland Revenue Plan 508,689 479,104 578,797
England Expenses Actual 394,172 379,784 403,875
England Expenses Plan 346,872 375,484 395,275
Wales Expenses Actual 137,960 132,925 141,356
Wales Expenses Plan 139,877 143,607 134,431
Scotland Expenses Actual 183,336 176,644 187,849
Scotland Expenses Plan 236,542 213,886 128,392
Ireland Expenses Actual 171,102 148,381 157,793
Ireland Expenses Plan 142,433 134,149 162,063
England EBITDA Actual 522,507 503,435 535,370
England EBITDA Plan 459,807 497,735 523,970
Wales EBITDA Actual 182,877 176,202 187,379
Wales EBITDA Plan 170,961 175,520 164,305
Scotland EBITDA Actual 733,343 706,576 751,396
Scotland EBITDA Plan 709,627 641,657 775,175
Ireland EBITDA Actual 399,238 346,222 368,184
Ireland EBITDA Plan 366,256 344,955 416,734

Marketing Exp Jul Aug Sep

England 18,750 18,750 18,750
Scotland 12,833 12,833 12,833
Wales 15,000 15,000 15,000
Ireland 14,750 14,750 14,750

Sales Exp Jul Aug Sep

England 25,083 25,083 25,083
Scotland 19,500 19,500 19,500
Wales 17,583 17,583 17,583
Ireland 19,250 19,250 19,250

Depreciation Exp Jul Aug Sep

England 17,550 17,550 17,550
Scotland 16,350 16,350 16,350
Wales 11,400 11,400 11,400
Ireland 13,875 13,875 13,875

FTE Data Jul Aug Sep

England London Actual 52 50 49
England Manchester Actual 68 67 66
Ireland Dublin Actual 55 54 54
Scotland Edinburgh Actual 73 72 70
Wales Cardiff Actual 80 77 79
Scotland Glasgow Actual 60 61 62
England Duham Actual 80 77 80

England London Plan 55 57 57

England Manchester Plan 56 60 61
Ireland Dublin Plan 50 50 50
Scotland Edinburgh Plan 64 64 64
Wales Cardiff Plan 74 74 74
Scotland Glasgow Plan 50 55 55
England Duham Plan 63 63 63

Desc c Prior Period (YR) Jul Aug Sep Oct

England Footfall Change 0.14 0.11 0.02 0.08
Wales Footfall Change 0.08 0.14 0.02 0.02
Scotland Footfall Change 0.12 0.11 0.03 0.15
Ireland Footfall Change 0.07 0.04 0.03 - 0.03
England Project Completion 198 173 187 157
Wales Project Completion 168 183 175 163
Scotland Project Completion 162 187 195 182
Ireland Project Completion 171 183 195 158
England Resellers CY 11 15 17 15
Wales Resellers CY 23 18 20 19
Scotland Resellers CY 20 14 16 17
Ireland Resellers CY 13 28 28 28
England New Clients 5 -14 5 5
Wales New Clients 7 26 26 -14
Scotland New Clients -2 -14 8 11
Ireland New Clients 19 25 30 -5
England Turnover Rate 0.03 0.05 0.02 0.03
Wales Turnover Rate 0.03 0.04 0.04 0.04
Scotland Turnover Rate 0.03 0.02 0.03 0.03
Ireland Turnover Rate 0.05 0.04 0.03 0.02
England Turnover Rate PY 0.08 0.09 0.05 0.07
Wales Turnover Rate PY 0.05 0.06 0.08 0.08
Scotland Turnover Rate PY 0.09 0.07 0.09 0.08
Ireland Turnover Rate PY 0.05 0.09 0.05 0.07
 Oct Nov Dec Jan Feb Mar Apr May
758,331 789,280 722,672 870,218
777,498 809,066 843,125 880,920
335,416 306,248 432,935 414,576
342,124 353,173 421,194 418,722
758,331 789,280 822,672 870,218
739,540 657,838 794,937 880,920
536,665 553,997 516,696 599,322
526,143 480,389 531,100 603,388
412,082 425,390 396,749 460,194
420,324 433,898 448,544 464,796
144,229 131,687 186,162 178,268
153,956 158,928 189,537 188,425
191,666 197,856 204,534 214,044
195,885 214,459 248,734 200,230
161,000 166,199 155,009 179,797
147,320 134,509 148,708 168,949
546,249 563,890 525,923 610,024
557,174 575,167 594,581 616,125
191,187 174,561 246,773 236,309
188,168 194,245 231,657 230,297
766,665 791,424 818,137 856,174
704,655 643,378 746,202 810,690
375,666 387,798 361,687 419,525
378,823 345,880 382,392 434,440

Oct Nov Dec Jan Feb Mar Apr May

18,750 18,750 18,750 18,750
12,833 12,833 12,833 12,833
15,000 15,000 15,000 15,000
14,750 14,750 14,750 14,750

Oct Nov Dec Jan Feb Mar Apr May

25,083 25,083 25,083 25,083
19,500 19,500 19,500 19,500
17,583 17,583 17,583 17,583
19,250 19,250 19,250 19,250

Oct Nov Dec Jan Feb Mar Apr May

17,550 17,550 17,550 17,550
16,350 16,350 16,350 16,350
11,400 11,400 11,400 11,400
13,875 13,875 13,875 13,875

Oct Nov Dec Jan Feb Mar Apr May

50 49 51 52
67 65 67 67
55 54 53 54
71 72 70 73
78 80 81 80
 60 61 60 60
79 79 80 81

56 54 57 56
59 59 59 63
50 52 51 51
64 65 66 70
74 74 74 77
55 55 55 54
63 63 67 70

Nov Dec Jan

0.14 0.07 0.02
0.12 - 0.11 0.09
0.13 0.09 0.08
0.09 - 0.03 0.11
171 174 172
166 178 152
199 188 154
177 179 184
15 15 15
16 15 14
16 15 14
25 26 25
-14 16 -11
18 -12 17
21 -14 15
-15 -10 23
0.03 0.04 0.04
0.05 0.05 0.04
0.04 0.02 0.02
0.04 0.05 0.04
0.06 0.09 0.07
0.09 0.05 0.06
0.09 0.06 0.08
0.06 0.06 0.09
Jun Total
5,279,644
5,309,752
2,447,875
2,463,913
5,379,644
5,308,515
3,797,601
3,707,610
2,872,247
2,885,193
1,052,586
1,108,761
1,355,929
1,438,129
1,139,280
1,038,131
3,807,397
3,824,559
1,395,289
1,355,152
5,423,715
5,031,386
2,658,321
2,669,479

Jun Total
131,250
89,833
105,000
103,250

Jun Total
175,583
136,500
123,083
134,750

Jun Total
122,850
114,450
79,800
97,125

Jun Total
52
67
54
73
80
60
81

56
63
51
70
77
54
70
FTE Actual Plan 3
London 52 56
Manchester 67 63 Active Scenario Type
Dublin 54 51 Scotland Revenue
Edinburgh 73 70 Scotland Revenue
Cardiff 80 77
Glasgow 60 54 Scotland Expenses
Duham 81 70 Scotland Expenses

Scotland EBITDA
Scotland EBITDA

Scotland Revenue
Scotland Revenue

Prior Year
Graphical Information Type
Scotland Revenue
Scotland Revenue
Scotland Revenue
Scotland Revenue

Scotland Expenses
Scotland Expenses
Scotland Expenses
Scotland Expenses

Scotland EBIT
Scotland EBIT
Scotland EBIT
Scotland EBIT

Marketing Exp Total Sal

England 131
Scotland 90
Wales 105
Ireland 103

Sales Exp Total Sal

England 176
Scotland 137
Wales 123
Ireland 135

Depreciation Exp Total Sal

England 123
Scotland 114
 Wales 80
Ireland 97
414

Employee Engagement % Val

England 30%
Scotland 28%
Wales 19%
Ireland 23%

Count Country Region

1 England London
2 England Birmingham
3 England Leeds
4 England Bristol

1 Scotland Glasgow
2 Scotland Edinburgh
3 Scotland Aberdeen
4 Scotland Dundee

1 Wales Cardiff
2 Wales Swansea
3 Wales Newport
4 Wales Wrexham

1 Ireland Dublin
2 Ireland Cork
3 Ireland Limerick
4 Ireland Galway

1 Scotland Glasgow
2 Scotland Edinburgh
3 Scotland Aberdeen
4 Scotland Dundee

Country Measure
Scotland Projects
Scotland Risks
Scotland Offices
Scotland Ops Effectiveness
Scotland Lead Conversion
Scotland Total Assets
Scotland ROI
Scotland ROA
Scotland Online %
Scotland Economic Capital
Scotland Leverage Exposure
Scotland Stressed Net Liquidity
Scotland Market Share

Country Measure
Scotland Customer Satisfaction
Scotland Staff Satisfaction
Scotland Engagement

Scotland Footfall Change

Scotland Project Completions Plan
Scotland Resellers CY
Scotland New Clients
Scotland Turnover Rate
Scotland Turnover Rate PY
Scotland FTE
Scotland FTE
 Prior Yr
1 2 3 4 5 6 7 8
Act/Plan Jul Aug Sep Oct Nov Dec Jan Feb
Actual 738 642 636 645 710 806 888 602
Plan 612 662 692 651 671 795 899 716

Actual 182 170 182 159 168 205 188 158

Plan 215 195 135 198 195 206 192 241

Actual 557 473 454 485 542 602 699 444

Plan 397 467 557 453 476 588 706 475

Actual 738 642 636 645 710 806 888 602

Plan 612 662 692 651 671 795 899 716

Desc Act/Plan Values

Prior Yr Actual 5,065
Prior Yr Plan 4,981
Cur Yr Actual 5,380
Cur Yr Plan 5,309

Prior Yr Actual 1,253

Prior Yr Plan 1,336
Cur Yr Actual 1,356
Cur Yr Plan 1,438

Prior Yr Actual 3,811

Prior Yr Plan 3,645
Cur Yr Actual 5,424
Cur Yr Plan 5,031

% of Total Chart
30% 33
28% 33
 19% 33
23%

Remaining
70%
72%
81%
77%

% Val
30%
28%
19%
23%

33%
22%
23%
22%

33%
25%
24%
18%

40%
21%
27%
12%

33%
22%
23%
22%

PY CY
37 34
22 19
3 4
95% 94%
33% 33%
260m 173m
10.5% 8.1%
19.9% 16.5%
18.0% 27.7%
4,060m 3,160m
99.3 36.3m
 128.8 199.8m
1.9% 1.0%

PY Var PY CY Var CY Text Up/Dn

88% 12% 85% 15% ▼ on PY Down
89% 11% 90% 10% ▲ on PY UP
90% 10% 83% 17% ▼ on PY Down

Jul Aug Sep Oct Nov Dec Jan Feb

CY
PY
Actual
Plan
 Current Year
9 10 11 12 J A S O N
Mar Apr May Jun Jul Aug Sep Oct Nov
676 614 728 805 717 683 739 758 789
583 684 777 638 746 656 834 740 658

173 152 182 180 183 177 188 192 198

216 126 182 223 237 214 128 196 214

503 461 546 625 733 707 751 767 791

367 558 594 415 710 642 775 705 643

676 614 728 805 717 683 739 758 789

583 684 777 638 746 656 834 740 658
Mar Apr May Jun Jul Aug Sep Oct Nov
0.120414 0.110438 0.030101 0.150357 0.130472
162 187 195 182 199
20 14 16 17 16
-2 -14 8 11 21
3.0% 2.0% 3.0% 3.0% 4.0%
9.0% 7.0% 9.0% 8.0% 9.0%
133 119 119 119 120
133 133 132 131 133
114 119 119 119 120
 D J
Dec Jan Total
823 870 5,380
795 881 5,309

205 214 1,356

249 200 1,438

818 856 5,424

746 811 5,031

823 870 5,380

795 881 5,309
 Dec Jan Total
0.090447 0.080436 0.712665
188 154 1267
15 14 112
-14 15 25
2.0% 2.0% 0.19
6.0% 8.0% 0.56
121 124 855
130 133 925
121 124 836
 1

Scotland - FTE - Rev- Exp Data £ 000 27.7% 8.1% 16.5% This shape represents a slicer. Slicers can be used
in at least Excel 2010.
Scotland - FTE - Rev- Exp Data £ 000 Online ROI ROA
If the shape was modified in an earlier version of
Revenue & Expenses Trend Excel, or if the workbook was saved in Excel 2003
Month Actual Plan Change
or earlier,Economic
the slicer Capital Leverage Exposure
cannot be used.
Jul 717 746 (4.0%)
Aug
Sep
683
739
656
834
4.2%
(11.3%)
3,160m 36.3m

1,438
1,253

1,336

1,356
3,811

3,645

5,424

5,031

5,065

4,981

5,380

5,309
Oct 758 740 2.5%
Nov 789 658 20.0% Prior Year Cur Year Prior Year Cur Year Prior Year Cur Year J A S O N D J Stressed Net Liquidity Market Share
Dec
Jan
823
870
795
881
3.5%
(1.2%)
Revenue 2 Yr Expenses 2 Yr EBITDA 2 Yr 37 34 22 19 3 4 199.8m 1.0%
PY CY PY CY PY CY
Projects Risks Offices
Revenue All Regions Expense and FTE Data
FTE Data Actual V Plan New Clients
Customer Satisfaction
Marketing Expense
Actual
133 Plan
133 133 133
FTE City Actual & Plan
131 132
130
▼ on PY Resellers

88% 85%
Project Completions

124 121 120 119 119 119 114 Sales Expense Customer Engagement

J D N O S A J ▲ on PY

Sales by Region
89% 90% 173m 33% 94%
22%
33% Glasgow Depreciation Expense Staff Satisfaction Assets Leads Win % Effictivensss
Edinburgh
▼ on PY Turnnover Rate CY PY
Aberdeen
23% Dundee
22% 90% 83%
J A S O N D J
Actual Plan

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