QAT Form F004

Student Assessment Cover Sheet

Studen
t
Student Name
Numb
er
Cours
Course Code
e Certificate IV Hospitality
Name
Unit
Unit Code BSBDIV501 Name Manage diversity in the workplace
Due
Trainer/Assessor’s Name Damien Lowe Date
1 Questions
Assessment 2  Project
Number/Types 3

Please select one of the options

I confirm that the attached work is entirely my own, except where other writers have been referenced. I I confirm that this assignment has not been
submitted before at QAT or other institutions. I understand that plagiarism and other forms of cheating will result in academic penalty.
By submitting this assessment, I agree that:
 I have and read and understood the details of the assessment
 I understand the conditions of the assessment and the QAT appeals process
 I understand the rules and consequences of plagiarism and that the attached assessment is my own work.
 I have one week from the due date of this assessment in which to resubmit, if I am deemed unsuccessful.
 If Children’s Services student, I understand that successful completion of practical hours and workplace assessment is required for final result.

Student’s Signature Date

QAT Trainer/Assessor to complete

Initial Submission Resubmission 1 Resubmission 2
Satisfactory (S) Resubmission Satisfactory (S) Resubmission Satisfactory (S) Resubmission
Date Not Yet required Date Not Yet required Date Not Yet required
Satisfactory)NYS) (Y/N) Satisfactory)NYS) (Y/N) Satisfactory)NYS) (Y/N)

comments/observations/feedback comments/observations/feedback
comments/observations/feedback

Trainer/Assessor’s Signature Date

Australia Moreton Education Group Pty Ltd, Trading as Queensland Academy of Technology (QAT) ABN 68 105823309
Level 4, 333 Adelaide Street, Brisbane 4000, Queensland Australia PO BOX 10862 Adelaide Street, Brisbane 4000
Telephone 07 3002 0888 Facsimile 07 3002 0808
National Provider Number: 31246 CRICOS Number: 094609M
Version 1.0 15/03/2017
3
This page has intentionally been left Blank

Australia Moreton Education Group Pty Ltd, Trading as Queensland Academy of Technology (QAT) ABN 68 105823309
Level 4, 333 Adelaide Street, Brisbane 4000, Queensland Australia PO BOX 10862 Adelaide Street, Brisbane 4000
Telephone 07 3002 0888 Facsimile 07 3002 0808
National Provider Number: 31246 CRICOS Number: 094609M
Version 1.0 15/03/2017
3
 Certificate IV in Hospitality

BSBDIV501 Manage diversity in

the workplace
Assessment 2- Project

Australia Moreton Education Group Pty Ltd, Trading as Queensland Academy of Technology (QAT) ABN 68 105823309
Level 4, 333 Adelaide Street, Brisbane 4000, Queensland Australia PO BOX 10862 Adelaide Street, Brisbane 4000
Telephone 07 3002 0888 Facsimile 07 3002 0808
National Provider Number: 31246 CRICOS Number: 094609M
Version 1.0 15/03/2017
3
Assessment Guidelines
What will be assessed
The purpose of this assessment is to assess your underpinning knowledge to complete the tasks outlined in the
elements and performance criteria for this unit of competency and relating to the following aspects:
 Performance Evidence

 Evidence of the ability to:

 demonstrate the application of diversity policy in a work context
 critically review a diversity policy
 implement strategies to ensure that diversity is understood and respected in the work team
 demonstrate compliance with procedures for handling complaints or harassment allegations
 promote the benefits of diversity to others.

 Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.


 Knowledge Evidence

 To complete the unit requirements safely and effectively, the individual must:

 outline formal and informal complaints procedures
 identify and outline key features of relevant current legislation regarding:
 age discrimination
 disability discrimination
 racial discrimination
 sex discrimination
 human rights
 equal opportunity.

Place/Location where assessment will be conducted
Queensland Academy of Technology (QAT) Campus, 333 Adelaide street, Brisbane QLD 4000

Resource Requirements
Pen, Paper or computer

Instructions for assessment including WHS requirements

You are required to address all questions to achieve competence. Your trainer will provide you with instructions for time
frames and dates to complete this assessment.
Once completed, carefully read the responses you have provided and check for completeness. Your trainer will provide
you with feedback and the result you have achieved.

Australia Moreton Education Group Pty Ltd, Trading as Queensland Academy of Technology (QAT) ABN 68 105823309
Level 4, 333 Adelaide Street, Brisbane 4000, Queensland Australia PO BOX 10862 Adelaide Street, Brisbane 4000
Telephone 07 3002 0888 Facsimile 07 3002 0808
National Provider Number: 31246 CRICOS Number: 094609M
Version 1.0 15/03/2017
3
BSBDIV501 Manage workplace diversity

Assessment 2

Project

Identifying diversity issues and managing these effectively in the workplace through
contemporary initiatives and sound procedures

ASSESSMENT INSTRUCTIONS

This assessment consists of a series of tasks which include

 research of legislation – key aspects, requirements and complaint processes

 identification of current initiatives and the potential for integrating these in the management
of a diverse workforce

 development of a diversity policy which can be implemented in a diverse workplace based on

the values identified from the current projects and based on legal requirements identified

 development of an anti-bullying/anti-harassment policy with clear procedures for informal

and formal complaint stages

You are required to address all tasks set out below. The website link provided is current as of 27
September 2014 including the information relating to current initiatives.

Whilst EEO legislation covers the general aspects related to Equal Opportunity Employment, the
intention of this project is to identify contemporary aspects which would be beneficial for a
diverse team in the workplace. You are encouraged to evaluate current programs and identify
which aspects can be implemented in a sustainable manner in industry.

The link and information provided on the websites are sources of information and all responses
you provide here must be clearly referenced. Policies and procedures must be your own work.

Your trainer will provide you with feedback within agreed timelines as outlined to you.

Australia Moreton Education Group Pty Ltd, Trading as Queensland Academy of Technology (QAT) ABN 68 105823309
Level 4, 333 Adelaide Street, Brisbane 4000, Queensland Australia PO BOX 10862 Adelaide Street, Brisbane 4000
Telephone 07 3002 0888 Facsimile 07 3002 0808
National Provider Number: 31246 CRICOS Number: 094609M
Version 1.0 15/03/2017
3
Your Tasks

1. Go to the website https://www.humanrights.gov.au/our-work/legal/legislation and identify

the purpose of the following Acts – what is covered, who does this apply to and what is the
relevance in a workplace?

 Age Discrimination Act

Answer:

 Disability Discrimination Act

Answer:

Australia Moreton Education Group Pty Ltd, Trading as Queensland Academy of Technology (QAT) ABN 68 105823309
Level 4, 333 Adelaide Street, Brisbane 4000, Queensland Australia PO BOX 10862 Adelaide Street, Brisbane 4000
Telephone 07 3002 0888 Facsimile 07 3002 0808
National Provider Number: 31246 CRICOS Number: 094609M
Version 1.0 15/03/2017
3
 Racial Discrimination Act

Answer:

 Sex Discrimination Act

Answer:

 Australian Human Rights Commission Act

Answer:

Australia Moreton Education Group Pty Ltd, Trading as Queensland Academy of Technology (QAT) ABN 68 105823309
Level 4, 333 Adelaide Street, Brisbane 4000, Queensland Australia PO BOX 10862 Adelaide Street, Brisbane 4000
Telephone 07 3002 0888 Facsimile 07 3002 0808
National Provider Number: 31246 CRICOS Number: 094609M
Version 1.0 15/03/2017
3
2. Current projects that have been implemented as part of the national strategies for each of the
following acts can be found on the relevant areas of www.humanrights.gov.au. Review these
current projects and analyse the key factors and campaigns which would be beneficial and
could be adapted for managing a diverse workplace. Which potential benefits for a workplace
can you find in each of these projects?

 Age Discrimination Act

Answer:

 Disability Discrimination Act

Answer:

Australia Moreton Education Group Pty Ltd, Trading as Queensland Academy of Technology (QAT) ABN 68 105823309
Level 4, 333 Adelaide Street, Brisbane 4000, Queensland Australia PO BOX 10862 Adelaide Street, Brisbane 4000
Telephone 07 3002 0888 Facsimile 07 3002 0808
National Provider Number: 31246 CRICOS Number: 094609M
Version 1.0 15/03/2017
3
 Racial Discrimination Act

Answer:

 Sex Discrimination Act

Answer:

Australia Moreton Education Group Pty Ltd, Trading as Queensland Academy of Technology (QAT) ABN 68 105823309
Level 4, 333 Adelaide Street, Brisbane 4000, Queensland Australia PO BOX 10862 Adelaide Street, Brisbane 4000
Telephone 07 3002 0888 Facsimile 07 3002 0808
National Provider Number: 31246 CRICOS Number: 094609M
Version 1.0 15/03/2017
3
3. Given consideration to the requirements you have identified in Question 1 and the positives
you have analysed and identified in Question 2;

 Develop a diversity policy which sufficiently covers all aspects required to manage
diversity in a contemporary, modern workplace which fosters effective communication
and promotes harmony and an inclusive team

Australia Moreton Education Group Pty Ltd, Trading as Queensland Academy of Technology (QAT) ABN 68 105823309
Level 4, 333 Adelaide Street, Brisbane 4000, Queensland Australia PO BOX 10862 Adelaide Street, Brisbane 4000
Telephone 07 3002 0888 Facsimile 07 3002 0808
National Provider Number: 31246 CRICOS Number: 094609M
Version 1.0 15/03/2017
3
4. Develop a bullying/harassment policy that can be used in your workplace. The policy needs to
include:
(You may access and reference you state WHS legislation or Fairwork for specific requirements in
your state and the following link provides a checklist: Bullying Policy Checklist for employers
page - Comcare)

 The legal requirements set out by law

 Examples of what is defined as bullying and harassment and what is not

 A clear statement that will outline the processes and procedures to be followed in case
of any incident including the stages of informal and formal procedures

 A statement regarding how you will implement this policy in the workplace and ensure
that staff are trained and aware on an ongoing basis, as part of an integrated
consultation process

Australia Moreton Education Group Pty Ltd, Trading as Queensland Academy of Technology (QAT) ABN 68 105823309
Level 4, 333 Adelaide Street, Brisbane 4000, Queensland Australia PO BOX 10862 Adelaide Street, Brisbane 4000
Telephone 07 3002 0888 Facsimile 07 3002 0808
National Provider Number: 31246 CRICOS Number: 094609M
Version 1.0 15/03/2017
3