Types of Hospitality Careers:

1. Hotel operations: front office, rooms division, food & beverage, events
2. Hospitality management: HR, finance, marketing, real estate, public relations
3. Entertainment: venue management, event planning, sales, retail, VIP services
4. Luxury: lifestyle services, private charters, VIP events & services
5. Food & Beverage: fine dining, catering, culinary arts, sommeliers
6. Health & wellness: spas, fitness, private clinics, retirement living, hospitals
7. Online & technology: OTA’s, start-ups, sharing economy
8. Other roles: hotel openings, hospitality consultancy, project management, R&D

Hospitality and Tourism Industry Drivers:

 New money
 Affordable airfare
 Business travel
 Focus on experiences

Hospitality and Tourism Careers List:

HOTEL OPERATIONS

 BANQUET & CONFERENCES

 FOOD & BEVERAGE MANAGEMENT
 FRONT OFFICE RECEPTION
 RESORT MANAGEMENT
 RESTAURANT MANAGEMENT
 SPA AND WELLNESS MANAGEMENT

EVENT MANAGEMENT

 CONCERTS, FESTIVALS & EXHIBITIONS

 WEDDING COORDINATION

OTHER AREAS

 AIRLINES
 AMUSEMENT PARKS
 CASINOS
 CATERING
 CRUISES
 CONSULTING
 START YOUR OWN BUSINESS

Human Resource Management in Tourism and Hospitality Industry

HUMAN RESOURCES MANAGEMENT- is often perceived as an extra cost for businesses
HRM FUNCTIONS
Human resources planning- forecast short- and long-term staffing needs
Job analyses and job descriptions- used to define the tasks and responsibilities involved
Recruitment- Various methods are used to attract suitable applicants from labour pools.
Selection- used to hire the best people into the positions
Orientation- A new employee’s initial introduction to the company
Training and development- These functions facilitate the development of knowledge, skills, and
attitudes
Compensation, benefits, and recognition- Businesses need to determine appropriate types
Performance management- Providing feedback to employees on their work performance
Termination- being the final stage of progressive discipline.

THE 7 BEST HOSPITALITY TRAINING IDEAS

1. ORIENTATION- sets the groundwork
2. EMPLOYEE HANDBOOK- useful as both an initial training tool and as a reference guide
3. TECHNOLOGY- keeps operations efficient
4. SHADOWING- lets new hires see their training in the hospitality industry
5. MNAGER COACHING- is a new concept in leadership.
6. COURSES
7. TRAINING HOSPITALITY STAFF ON- THE- GO
Top 10 Types of Employee Training Methods:
1. Instructor-led training
2. eLearning
3. Simulation employee training
4. Hands-on training
5. Coaching or mentoring
6. Lectures
7. Group discussion and activities
8. Role-playing
9. Management-specific activities
10. Case studies or other required reading