Provides a positive first impression to every guest through a warm, welcoming individual greeting;

always maintains a clean and professional appearance.

Nurtures a lasting connection with every passenger by always showing genuine interest during service
and remaining fully engaged throughout the voyage.

Creates a comfortable, elegant ambiance by always preparing table settings and maintaining service
stations in line with all Company standards.

Consistently provides helpful explanations and suggestions on the menu and offers assistance with wine
pairings.

Always delivers food and beverages as requested, promptly, in the correct service order, follows up to
ensure each guest’s needs have been met and suggest solutions to any issues.

Maximizes wine and beverage sales by invitingly offering suitable choices.

Encourages and supports the growth, engagement, and development of the Junior Waiter by providing
targeted coaching and training in all aspects of the role.

Always follows all Company guidelines, policies, and procedures, including USPH protocols.

Skills, Knowledge & Expertise

Graduate of a recognized Catering / Hotel Management School

Two to five years of restaurant service experience on a cruise ship

Able to adequately explain pricing, food, wine, and cocktail menus to the guests

Knowledge of the vessels dining outlets, and respective operation hours

Strong communicator with personable social skills to actively interact with a variety of guest
demographics

Necessary computer skills and knowledge of P.O.S. systems

Command of the English language, both verbal and written