A M O SW A N J O H I

CONTACT
rkkk 63835- 00619, Nairobi, Kenya
0705641291

PROFESSIONAL SUMMARY
IT Technician with exceptional skills in networking, hardware and software SKILLS
installation and general troubleshooting. Accustomed to working in challenging PROGRAMMING SKILLS IN
environments, promoting communication and teamwork. C++,
Contributes to achieving organizational goals through information technology KNOWLEDGE IN WEB DESIGN IN HTML,
support. PHP, CSS AND BOOTSTRAP
KNOWLEDGE IN SYSTEM ANALYSIS AND
EXPERIENCE DESIGN,
KNOWLEDGE IN DATABASE AND
M. P SHAH hospital, Jan 2021 - Current DATABASE SYSTEMS.
IT Technician PROFICIENCY IN CISCO PHONE REPAIR
COMPUTER TROUBLESHOOTING
• Preventive maintenance
SETTINGS CONFIGURATION
• Cisco phone repair and configuration, HARDWARE INSTALLATION
• RJ45 termination, troubleshooting and servicing SUPPORT END- USERS
DIAGNOSE FAULTS
• Windows operating system configuration and troubleshooting
REPAIR HARDWARE
• Printer setup, troubleshooting, configuration and basic support OPTIMIZE SYSTEM PERFORMANCE
• Network tracing from switches to modules and vice versa RESOLVE TECHNICAL PROBLEMS
PUBLIC SPEAKING
• Cable management around various departments ANALYTICAL THINKING
• UPS troubleshooting and repair WORKSTATION TESTING
• Joining new computes to new domains PROBLEM-SOLVING
TRAINING
• Overall technical support around the hospital departments.
• Provide technical support to all branches of the hospital.
• Implementing / managing directory services
• Reset email passwords for all staff.
• Facilitate service for printers in the other branches of the hospital.
• Resource monitoring

Karura Health Center, Jan 2020 - Mar 2020

Community
• TRIAGE - Measuring of weight temperature and blood pressure of patients
• Ushering in patients to the hospital and guiding them through to the
doctors office
• Issuing of new patient registration cards and retrieval of old and recurring
patient documentation
• Recording of patient diagnosis and the prescribed medication
• Sorting out drugs in the pharmacy

EDUCATION
September 2021
Bachelor of Science
Applied and Computer Technology, Distributed Systems and Mobile Computing
United States International University

November 2014
Kenya Certificate of Secondary Education
Sunshine Secondary School Mean
grade: B+

November 2010
Kenya Certificate of Primary Education
Green Garden Primary School
grade: 385

LANGUAGE
English fluent in spoken and excellent in written. Kiswahili
fluent in spoken and excellent in written. Spanish Fair in
spoken as well as in written.

HOBBIES
• Listening to music
• Fitness and health
• Playing hockey
• Reading books
• Video game enthusiast

CERTFICATIONS
• System Administration and IT Infrastructure Services.
• Technical Support Fundamentals.
• The Bits and Bytes of Computer Networking.
• Operating Systems and You: Becoming a Power User.
• IT Security: Defense against the digital dark arts