AFMR/ Test Paper – AT2 / Organization Development /FT 405H

March 2023, Batch 2021-23

Q1. a) Compare and Contrast two stems of OD – Laboratory Training & Survey Feedback

b) Short note :Qualities of an OD Practitioner (any 5)

Question Word Marks BL KL CO PO PI

limit
Q1.a) 70-100 2.5+2.5 Memory+ Conceptual 1 - -
Understanding
Q1(b) 50-70 5 Memory+ Conceptual 1
Understanding
Q2.Mizoram State is one of the least developed states in India. Various programmes, such as the
Mizoram Education Project and District Primary Education Projects, have been started to
improve enrolment and retention of children in education and the quality of schooling at primary
level.With this in mind, it was decided that a workshop has to be organized to design the training
curriculum for the education managers.

The OD Consultant was identified and connected to facilitate the session. If you were the
Consultant, then using Force Field Analysis (FFA):

1) According to you what are the driving(supporting) and restraining(opposing) forces

which will affect the primary education in this context.
2) Draw Force Field Analysis model and explain the steps you will follow in using the
model.

Question Word Marks BL KL CO PO PI

limit
Q2(i) 30-40 7 Application Conceptua 2 1- 1.2.1
l
(ii) 30-40 8 Application Conceptua 2 1- 1.2.1
l
Q3.The personnel office of Prashant chemicals Limited informed the middle managers, through a
circular that a group of consultants would be calling on them later in the week to provide training
on team building. The consultants would be emphasizing on how to develop team work and to
build inter group relationships throughout the company. The information also contained the
approach to be adopted by the consultants and explained the five steps process of team buildings
problem sensing, examining differences, giving and receiving feedback, developing interactive
skills, and follow up actions. The circular also included a note on the utility of team buildings in
organizational effectiveness.

On receiving the circular, middle managers felt tense as they thought team building as an
exercise involving a lot of hocus-pocus with sensitivity training exercises in which participants
used to attack each other and let out their aggression by heaping abuse on those disliked.

Therefore, the manages felt that the consultants were not needed for team building. One of the
managers commented “now that we understand what is involved in team building we can go
ahead and conduct session ourselves. All we have to do is to choose a manager who is liked by
everyone and put him in the role of change agent / consultant. After all, you really do not need
high-priced consultant to do this team building stuff. You just have to have a good feel for
human factors”. The other managers generally agreed. However the corporate personnel director
turned down their suggestions and proceeded with his original programmed to hiring consultants.

a) Do you think the managers had accurate view of team building concept and role of
external consultant in that? Justify your statement.
b) Analyze giving reasons Why did middle managers show resistance to team buildings
approach of organization development?

Question Word Marks BL KL CO PO PI

limit
3(i) 60-80 07 Analyze Factual 3 2 2.4.1
3(ii) 50-70 08 Analyze Factual 3 2 2.4.1 &
2.4.2