CT104-4-2-IBPSES Final Exam Page 1 of 3

SECTION A

Answer ALL questions in this section.

Every question in this section is followed by five (5) possible answers marked as A, B, C, D
and E Choose the right answer and write the one (1) right answer in the Answer sheet.
This section consists of 10 questions and carries a total of 10 marks.
1. Which term refers to a system in which workers complete their tasks in separate
departments without regard to the consequences for the other components of the
process?

A. ERP Effect
B. Cross-Functional
C. Functional Structure
D. Enterprise Systems
E. Silo Effect

2. Which of the following statements about business processes is true?

A. They are executed across multiple functions.

B. They are initiated by some type of trigger.
C. They involve multiple steps.
D. All the above
E. None of the above

3. Which process uses historical data and sales forecasts to plan which materials will be
procured and produced?

A. Material Planning
B. Procurement Process
C. Production Process
D. Fulfillment Process
E. Lifecycle Data Management

A
4. Which process tracks the financial impact of process steps with the goal of meeting
legal reporting requirements?

A. Human Capital Management (HCM)

B. Project Management
C. Financial Accounting
D. Management Accounting or Controlling (CO)
E. None of the above

C
Level 2 Asia Pacific University of Technology & Innovation 2021-11

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 CT104-4-2-IBPSES Final Exam Page 2 of 3

5. What steps are involved in the accounting portion of the procurement process?

A. Receiving the materials and the invoice

B. Creating the purchase requisition and sending payment
C. Creating and sending the purchase order
D. Creating the purchase requisition and receiving the materials
E. Receiving the invoice and sending payment

6. What function does the warehouse perform in the fulfillment process?

A. Prepares and sends the shipment to the customer
B. Communicates data related to the order to other parts of the organization
C. Tracks the order
D. Notifies the customer
E. None of the above

7. Which system supports business processes end to end?

A. Management System
B. Accounting System
C. Enterprise System
D. Functional Structure
E. Document System

8. Which term relates to the technical capabilities that allow systems to connect with one
another through standardized interfaces called Web services.
A. Enterprise Resource Planning
B. Supply Chain Management
C. Architecture
D. Service-Oriented Architecture
E. None of the above

9. Which term refers to the technical structure of the software, how users interact with
the software, and how the software is physically managed on computer hardware?
A. Architecture
B. Supply Chain Management
C. Enterprise Resource Planning
D. Service Oriented Architecture
E. None of the above

10. Which system connects a company’s ERP system to those of its customers?
Level 2 Asia Pacific University of Technology & Innovation 2021-11

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 CT104-4-2-IBPSES Final Exam Page 3 of 3

A. Vendor Relationship Management (VRM)

B. Customer Relationship Management (CRM)
C. Product Lifecycle Management (PLM)
D. None of the above
E. All the above

(Subtotal: 10 marks)

SECTION B
This section consists of 3 questions and carries a total of 20 marks.
Answer ALL questions.

1. Compare and contrast THREE (3) important aspects of warehouse management with the
inventory management.
(6 Marks)
2. You have learned a few business processes, in light of your business process knowledge,
which business process you want to automate and optimize with robotic process
automation (RPA) and why?
(8 Marks)

3. Elucidate any THREE (3) operational benefits of using an Enterprise system in an

organization.
(6 Marks)

Level 2 Asia Pacific University of Technology & Innovation 2021-11

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