You are on page 1of 2

Clip Art

HELP

Answers to frequently asked


questions to help you to solve
issues more quickly
©Educlips
Frequently asked questioNs
This page is designed to help out with frequently asked questions and to offer some trouble
shooting tips.
Some of the answers also have links. Hopefully, this will help to move things along more quickly for
you so that you can get on with what’s important…creating!
Troubleshooting
I cannot open this zip file. What can I do?
Even if you are usually able to open a zip file, sometimes your computer can give you an error
message that prevents you from opening other files.
Here are some things you can try:
-open the files in a different browser and device
-check that your security settings are not preventing you from opening certain files
-ensure that your zip opening software is updated
If this doesn’t help then the zip file help page has some specific help for solving download/zip
opening issues:
TAKE ME TO ZIP FILES HELP PAGE
If none of this helps, then you’ll need to take out a ticket with TPT so that they can give you some
technical help:
TAKE ME STRAIGHT TO TPT TECHNICAL ASSISTANCE

Additional Images
I need a specific image. Can it be added to one of your sets?
Images that sets can’t do without can be added to existing sets. The list is long and it takes time
but there is a form specifically for graphic additions.
TAKE ME TO ADDITIONAL GRAPHICS FORM

Suggestions For New Sets


There is a specific set I would love to see. Can you create it?
I love to hear new ideas and have a specific form where you can offer your suggestion. The list is
long but the form helps me to keep track of your ideas and I can refer to them for future projects.
Thanks for taking the time to offer your ideas!
TAKE ME TO NEW SETS SUGGESTION FORM

Need a specific image or have another question?


TAKE ME TO EDUCLIPS Q&A PAGE

You might also like