Professional Documents
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Tugas 3
Tugas 3
NIM : 1121100099
KELAS : TEKNIK INFORMATIKA
KAMPUS : STEKOM MAJAPAHIT 605
Complaint Letter
Bandar Lampung, September 6th, 2016
Number: 11/AB-CD/EFGH/II/2016
TOKO ELEKTRONIK
Jambu Air street, Number 11, Bandar Lampung
Dear Sir,
Through this letter we inform you that our order had arrived on time. However, after we checked the
products you sent us, there are some damages of some computers.
The damages are:
Three units of CPU do not working Five units damaged keyboards For the evidence, we will send
you back the damage products to be re-check by your company.We hope in the future, we would not
receive anymore damaged products like this. If this thing happen again, we are sorry that we will cut
off our cooperation contract.
Thank you for your concern. We will wait for you reply.
Regards,
TOKO ELEKTRONIK