A Study towards home loans services

provided by HDFC Bank in Santacruz 

Hello,  I am  Sanjana Indresh Sahani ,Persuing  Banking And Insurance From Mithibai
Motiram kundnani College Of Commerce . I am doing a research study on .A Study towards
home loans services provided by HDFC Bank in Santacruz.Your responses will only be used
for Research purpose and will be confidential . I would be Thankful if you spare your valuable
time to fill the questionnaire for my research project.

* Required

1. Name : *

2. Email I'd *

3. Age *

Mark only one oval.

Below 30

30-40

40-45

Above
4. Gender *

Mark only one oval.

Male

Female
Other:

5. Occupation 

Mark only one oval.

Professional

Self employed

Salaried

Other

6. In which bank do u have bank account

Mark only one oval.

SBI

ICICI

HDFC

Other
7. Which type of account do you have in the particular bank  *

Mark only one oval.

Saving account

Fixed account

Current account

Other

8. Which services do get from bank 

Mark only one oval.

Online banking

Credit banking

Insurance

All the above

9. Which income group do you belong (per annum) *

Mark only one oval.

6 lakhs & above

Below 2 lakhs

2-4 lakhs

4-6 lakhs
10. From where do you get the information about the Home loan scheme

Mark only one oval.

Hoarding/banners

Magazines

Any other

11. What compels u to take loan

Mark only one oval.

Non availability of funds

Reluctance to pay cash in on go

Tax benefit

Any other

12. Which problems did u faced while getting home loans  *

Mark only one oval.

Lack of knowledge

Procedural delays

Ay other
13. Are u satisfied with the service provided  *

Mark only one oval.

Highly dissatisfied

Dissatisfied

Neutral

Satisfied

Option 5

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