The document discusses two options to help a customer with late payments on their account:
1. A workout plan where smaller monthly payments are made to slowly bring the account current.
2. An extension which puts later payments at the back of the account to accelerate the account forward and bring it to a current status, requiring an upfront payment of $940.45 to cover May and June and push the due date to September 25th, 2021.
The document discusses two options to help a customer with late payments on their account:
1. A workout plan where smaller monthly payments are made to slowly bring the account current.
2. An extension which puts later payments at the back of the account to accelerate the account forward and bring it to a current status, requiring an upfront payment of $940.45 to cover May and June and push the due date to September 25th, 2021.
The document discusses two options to help a customer with late payments on their account:
1. A workout plan where smaller monthly payments are made to slowly bring the account current.
2. An extension which puts later payments at the back of the account to accelerate the account forward and bring it to a current status, requiring an upfront payment of $940.45 to cover May and June and push the due date to September 25th, 2021.
In about two weeks. Let me see what I can do to help you here to see what's happening.
Sometimes when customers have experienced difficulties, American Credit Acceptance is
able to assist. And this would be in a couple of options. One would be known as a workout plan. This is where we would look at payments that could be made using a particular method and a date. This would slowly bring the account current. Always remembering, excuse me. Now, the 25th of each month brings another payment of $478.09. Also with that, you would also try to do a workout plan using your regular monthly payment amount because that will move your account 30 days ahead each time. The other option would be what's in all this extension help. An extension help is where we look to see if we can help the customer by putting a payment or payments to the back end of the account. If this can be done, it accelerates the account forward, bring you then to a current date to make the next part of payments. And you are eligible for both of these particular options. Now, with an extension, it does, however, call for a particular payment to be made in order to assist that account. And in reference to what I'm seeing, what we try to do if we could is get you to your best date, which would be the next due of 9 / 25 / 2021 in order to give you some assistance in time to get to your next payment. To do that, you'd be looking at a payment which would be $940.45 that would cover May and June. With that being the case, we would submit a request to management to ask them to put July and August payments to the back end. And as I mentioned, if approved, that would get you into 9 / 25 / 2021 for your next $478.09. So knowing that you have a couple of options that we can work with, what sounds best for your opportunity today?