The Importance of Communication Skills three (3) stages: - Evidence of the importance of 1) Planning communication in business is found a) Determining goals in numerous surveys of executives, b) Analyzing your audience managers, and recruiters. Despite c) Gathering information the advent and advances in d) Analyzing and organizing technology, soft skills still matter information most according to business people. e) Choosing a form Among these soft skills, communication tops them all 2) Drafting / Writing followed by teamwork/collaboration, a) Being flexible adaptability/flexibility, critical thinking, b) Keep going and problem-solving. c) Using your own favorite strategies Current Challenges to Business Communicators 3) Revising While communication has always been a) Revising central to business, the nature of work today b) Editing presents special communication challenges.. c) Proofreading 1. The need for expanded media literacy. Selecting a Channel 2. Increasing Globalism and Workplace SOME FACTORS: Diversity. ➢ Who is the audience 3. Increased need for strong analytical ➢ How important is the message skills. ➢ How formal is the situation 4. An increased focus on ethics and ➢ Is speed important social responsibility. ➢ Is feedback required ➢ Is a permanent record required Adapting Your Words to Your Readers ➢ Are there legal requirements ➢ What are the costs involved “The main goal of business communication is to get the message across in the shortest, REVISING - Going back over carefully again simplest, and most direct way possible.” and again. FACTORS for REVISING: 1. Use familiar words. ➢ Do you say what you mean? 2. Prefer short words. ➢ Could someone misunderstand or 3. Use slang and popular clichés with take offense at what you have caution. written? 4. Use technical words and acronyms ➢ Is your organization best for the appropriately. situation? 5. Use precise language. ➢ Is each word the right one for your 6. Select words for appropriate usage. goals? 7. Prefer active verbs (action words). ➢ Is your format appropriate for your 8. Avoid overuse of camouflaged verbs. Message? single elevator ride (30-60 seconds REVISING – looking at the top level concerns on average). In this format, a short ➢ Have you included all necessary sales pitch should include four key information? components. ➢ Is the pattern of organization logical and effective? 3. Job Pitch. If you’re applying for a job ➢ Does the overall meaning of the or internship and you’re wondering message come through? how you can stand out from the ➢ Is the formatting appropriate? crowd (consisting of your peers and other qualified applicants), consider EDITING – focusing on your style pitching yourself to a prospective ➢ Examine your SENTENCES: employer. A job pitch or personal ➢ If they pace the information in such a summary pitch should be concise, way that the reader can easily follow personalized, and consistent. it ➢ If they emphasize the right things ➢ If they combine pieces of information 4. Product Pitch. A product pitch is coherently similar to a sales pitch, however, the ➢ Look at choices of words if they best spotlight should be on the product serve your purpose and/or solution itself.
PROOFREADING – looking at mechanical 5. Pitching in the Workplace. Do you
and grammatical elements. have an idea or initiative that will ➢ Spelling help your colleagues and help boost ➢ Typography the company’s profitability? Pitch it ➢ Punctuation internally within your workplace, to ➢ Grammar problems your team or boss! For example, you can pitch a remote-first culture or the Types of Business Pitch four-day workweek to your HR, 1. Investor Pitch. In this type of and/or the rest of the leadership business pitch, you present a team. Another workplace pitch persuasive presentation or pitch example? Maybe you might want to deck to a group of potential business propose the creation of a new role in partners and/or investors. An your team which can help advance investor business pitch should your career and address a challenge typically last for 45 minutes. The in the organization at the same time. best practice for this type of pitch is To do this, simply create a pitch deck 20-30 minutes of presentation including your main points, the followed by discussion or a Q&A benefits, and proposed next steps to afterward. turn your idea into a reality.
2. Sales Pitch. The goal of a sales pitch
is to answer the question “What’s in it for me?” from the lens of the potential customer. The best and most effective salespeople can make a sales pitch in as short as one minute. Also known as the ‘elevator pitch’, this type of business pitch should be able to be delivered in a