AIA SHARED SERVICES (HK) LIMITED

JOB DESCRIPTION
(Effective Date: Q1 2021)

Company Name: AIA SHARED SERVICES LIMITED

Position Title: Cloud Engineer

Department / Group Technology Office

Functional Area:

Reports to: Associate Director, Technical Architecture Lead

Job Grade/Level 5

Work Location: Malaysia

Geographical Group-wide
Responsibilities:

Position Objective: The Cloud Engineer is responsible for supporting AIA business units on cloud project
implementation & migration

Roles and • Support AIA business units on cloud projects implementation and migration
Responsibilities: process
• Working closely with architects to convert cloud architecture design into
implementation, and manage the artifacts
• Liaise with AIA Cloud COE & service providers to ensure operational processes
(provisioning, monitoring, consumption & capacity management, patching co-
ordination) and support service requests as well as incident management
• Align Information Security, Technology Governance and Enterprise Architecture
to ensure compliance to all security requirements and standards

Financial and Non- • None

Financial Measures:

Communication • Communication with internal & external stakeholders including but not limited to
Requirements local Business Units, Group functions, IT, Security, Risk, Audit; IT vendors and
cloud managed service providers
• Excellent command of spoken and written English to allow communication with
all levels of stakeholders

1
 Minimum Job Experience:
Requirements:
• Degree holder in IT / Computer Science or equivalent discipline
• At least 10 years work experience within IT functions with 2+ years relevant
experience in Cloud Engineering / Support role
• Excellent understanding and proven experience in Public Cloud implementation,
workload migration and operational support in a multi-site enterprise
environment
• Proven experience plus relevant professional certifications (Azure, AWS etc)
• Experience with Azure Kubernetes Service (AKS), Microsoft PowerShell
• Practical experience of supporting Enterprise Public Cloud Services
• Sound understanding of IT operating model design and best practices
• Life insurance experience within a regional or multinational scope will be an
advantage
• Experiences with Dynatrace Monitoring & DevSecOps will be a plus

Special skills:
• Ability to demonstrate independent leadership, judgment, and decision making
• Ability to adjust to multiple and changing priorities, remaining flexible and open
• Ability to create and maintain cooperative working relationships with internal and
external stakeholders of peer levels
• Analytical and communication skills to understand business context; and
enquire, counsel, and present solutions in an understandable and simple
manner.
• Be a self-starter and possess the confidence and skills to operate well within a
team of highly skilled peers.

Reporting Structure This position will work under the direction of the Associate Director, Technical &
and Supervisory / Architecture Lead.
Managerial
Responsibilities:

I have reviewed this job description and have determined that it accurately reflects this position.

Position Holder: Department Head:

______________________________ ______________________________
Name: <<Name of Incumbent>> Herman Kwok
Title: <<Position title >> Associate Director, Technical & Architecture Lead

The above statements are intended to describe the general nature and level of work being performed by
incumbent assigned to the job. They are not intended to be an all-encompassing list of all responsibilities, duties
and skills required of incumbent so classified. Reasonable accommodations to essential functions of the job will
be made if appropriate.