This job description accompanies the Practice Development Playbooks and Hire and Train Guide on the Microsoft

Partner Network with a full listing the skills, capabilities,

expertise, and project experience to consider. No candidate is likely to have all the attributes listed, but these are potential qualities and accreditations to look for.

Program Manager
The Program Manager or Program Management team "owns" the specification for an application's features and functionality and
coordinates the day-to-day communication required to develop and deliver the application effectively and consistently within
organizational standards. Program Management has a key communication and coordination role. With input from other team leads,
Program Management assists Product Management in articulating the vision for the project. Using this vision, Program Management drafts
the initial version of the functional specification and is considered the keeper of the functional specification. Program Management is
responsible for all activities associated with analysis, specifications, and architecture. Program Management is also responsible for defining
how the project interoperates with external standards, maintaining external technical coordination and communication, and managing the
master schedule.

Technical Skills

• Solid technical background in IT infrastructure and administration and application architecture

• Solid understanding of DevOps methodologies, including continuous integration and continuous delivery and
deployment
• Strong understanding of continuous improvement and Agile methodologies
• Proven track record of identifying risks through testing and customer feedback

Non-technical Skills

• Strong project management skills including experience in a variety of project management methodologies such as Agile, SCRUM,
and waterfall methodologies, etc.
• Demonstrated success in driving complex projects with multiple stakeholders and dependencies
• Proven track record of building deep technical relationships with senior executives and growing cloud consumption share in large
or highly strategic accounts
• Proven track record of driving decisions collaboratively, resolving conflicts, and ensuring follow-through
• Strong written and spoken presentation skills with a high degree of comfort with senior audiences.

Certifications

• A relevant Project Management qualification, such as PMP, Certified ScrumMaster, or PRINCE 2

• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified Azure Solutions Architect Expert
• MCSA Cloud Platform Solutions Associate
• MCSA Linux on Azure Solutions Associate
• AWS Certified Solution Architect
Exam priorities:
• Implementing Infrastructure Solutions 70-533 (retired)
• Microsoft Certified Azure Administrator Associate AZ-103 (AZ-102 (retired), AZ-100 (retired), AZ-101 (retired)
• Architecting Azure Solutions 70-535 (retired)
• Microsoft Certified Azure Solutions Architect Expert (AZ-300 and AZ-301, or AZ-302)

Project Experience Types/Qualities

• 5+ years of successfully building and shipping products, cross-functional team relationship building, and consistently
meeting targets
• 5-7 years of experience delivering high-quality customer service and feedback, and on-time product delivery
• 5+ years of demonstrating the ability to write functional specifications from business requirements

Technologies

• Excel, GitHub, Azure DevOps Boards, Jira, Microsoft Project, ServiceNow, SharePoint, UserVoice, Visio

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