Professional Documents
Culture Documents
Section Overview
The Facebook Marketing and Advertising course explains how to use Facebook
to promote your business, generate additional sales, enhance customer service,
or further develop yourself as an expert.
● Use other Facebook tools like Facebook Groups, Facebook Messenger, and
Facebook Live.
● Set up, manage, and use Facebook advertising, including its extensive targeting
options.
● Explain all the regulatory and legal aspects of using Facebook for your business,
including the privacy of customer data in the new GDPR environment and
branding and security.
Key Takeaways
Skills Covered
● Setting up and managing a Facebook page and Facebook Group
● Facebook advertising
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Facebook Marketing and Advertising
Lesson 2: Understanding Facebook
Section Overview
Facebook is one of the most powerful tools in Social media. Facebook is driving
innovation and new functionalities that set the standard for other social
networks.
Key Takeaways
● Media Channels: Layer media channels over your website to share content with
your audience.
● Stories: Provide a mix of big and small stories that is easily accessible.
● Facebook video and YouTube are leading the way when it comes to sharing
videos.
● Messaging apps like Whatsapp, Facebook messenger, and Wechat are
identified as popular social media platforms. This follows the trend of
businesses having more and more personalized online conversations with
individual customers.
Facebook Introduction
● Facebook was one of the first social media networks that made it through
to the masses.
● Their main objective is to give people the power to build communities and
to bring the world closer together.
● You need to enter your personal data, add your profile photo, and start
connecting with friends and share content.
● If you want to use Facebook for your business, you must create a separate
Facebook page. Facebook does not allow you to use your personal
account to promote your business.
● After creating the page, you need to populate it with the relevant business
information and start promoting your Facebook page to get people to like
it.
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Facebook Marketing and Advertising
Lesson 3: Understanding the Facebook Algorithm
Lesson Overview
One of the biggest challenges Facebook faces is to keep people and businesses
happy, while continuously driving change in its functionality. Recently, new
changes have been added in the light of privacy of user data and fake news. The
Facebook Algorithm drives all the changes that take place in the way Facebook
manages user data.
Key Takeaways
● Companies can use Facebook by setting up a Facebook page and get people to
like the page and become a fan. Posts created by the company would then show
up in the News Feed of their fans.
● It analyses the posts on various factors, called signals and predicts how the
viewer would react to the posts.
● It provides the posts a score based on the factors. The posts with the highest
score feature higher in the News Feed.
Top Ranking Factors in the Facebook Algorithm
● Earlier businesses used their posts to get people to click (link bait), to watch a
video, or view an image by hovering over it. These were all passive actions. It had
nothing to do with engagement.
● With the new algorithm, Facebook now looks at three interactions: commenting,
sharing, and reacting.
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Facebook Marketing and Advertising
Lesson 4: Groups, Pages, Messenger, and Facebook Live
Lesson Overview
It is no longer the Facebook business page that companies can use to reach their
marketing objectives. With the expansion of Facebook into areas such as,
messaging and video, businesses have a whole set of options available within
the Facebook ecosystem.
Key Takeaways
● Facebook Groups is one of Facebook’s most popular products, with more than
1.4 billion monthly users across tens of millions of active groups.
● The new algorithm lowers organic reach for posts even further. But on the other
hand, gives a higher priority to postings in groups.
Facebook Pages: Setup and Business Use, and Best
Practices
● By creating a Facebook page, businesses and people (i.e. celebrities or
politicians) can connect with their customers or fans.
● Anyone with a Facebook account can create a Page or help manage one if they
have a role on the Page.
● People who like a Page can get updates, such as posts, photos, or videos, in their
News Feed.
o Call-to-action buttons
o Send Message
o Page Stories
o Page Tabs
o Top of Feed
o Videos
o Photos
o Recommendations/Reviews
o News Feed
o Create Post
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Facebook Live: Set Up and How to Use for
Business
● Facebook Live is the best way to beat the Facebook Algorithm. By using it, you
can have engagement before, during, and after the live streaming event.
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Facebook Marketing and Advertising
Lesson 5: Managing your Facebook
Lesson Overview
Fortunately, Facebook has many tools to help manage your Facebook initiatives.
There are also many third-party tools that can help manage your Facebook
accounts.
● Identify the different ways you can post on your Facebook Page
Key Takeaways
● It gives you access to the tools you need to manage your Facebook Page and
your Facebook ads.
● You can reach a larger audience with targeted posts and boosted posts.
● An important factor in running your Facebook pages is to know the best time to
post.
o If you're targeting moms with children, you wouldn't post early morning
when they are busy sending their kids to school.
● Visitor posts will appear on the right-hand column of your Facebook Page.
● If you allow people to upload photos and videos, they will also show up in the
photo and video section of your page.
● The Page admin can moderate the visitor comments before they are posted.
o Create Post
● There are specific guidelines for pages, for branded content like logos, jobs, and
events.
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Facebook Marketing and Advertising
Lesson 6: Facebook Marketing Tools
Lesson Overview
Social Media networks are not silos. On the one hand, you want developers to
build apps based on the social network, so it gets a wider footprint. On the other
hand, you want users to connect to the social network from different places.
Facebook has a huge developer’s community and many plugins to achieve the
above. Facebook and various app developers have created a variety of tools to
make it easier for developers and Page admins, including and managing your
creative assets and simplifying all aspects of running your Facebook Page.
Key Takeaways
● The Group plugin provides you an easy way to allow potential members to join
your group without having to go to Facebook to join.
● Most social plugins contain widgets. These are graphic elements that are
integrated into an area of your website in order to provide users access to
certain functions.
● Facebook will remove your video if your video breaks Facebook policies. And you
will receive a warning.
● If you repeatedly break the rules, Facebook will ban your account from posting
videos. The ban may be temporarily or permanently.
● Facebook Places are basic Facebook Pages that include information like business
name, address and phone number. They allow people to rate your business,
check-in, and even like the page.
o Shortstack
o Canva
o Headline Analyzer
o Pagemodo
o Grytics
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Facebook Marketing and Advertising
Lesson 7: Understanding Facebook Ads
Lesson Overview
Facebook earns most of its revenue from advertising. By lowering organic reach
on Facebook pages, Facebook has made businesses understand that to use
Facebook successfully they have to “Pay to Play.”
● Identify the various placement and budgeting options for your ads
Key Takeaways
● If we look at the share of global advertising within the digital category, we see
that display and paid search advertising are the main forms of digital advertising,
but we can also see that social media advertising is growing fast.
● Display and search advertising would mainly be Google and social media;
advertising would cover Facebook advertising.
● It is also important to recognize that Mobile has become the main Channel for
digital advertising.
● Ad set: Ad sets contain one or more ads. You'll define your targeting, budget,
schedule, bidding, and placement at the ad set level.
● Ad: An individual ad contains the creative content (ex: the image and the text it
uses). Ads are kept within an ad set, and multiple ad sets are kept within a
campaign.
Campaigns
Ad Set Ad Set
Ad Ad Ad Ad
● The Facebook objectives can be grouped in three categories. Top of the sales
funnel, middle of the sales funnel, and the bottom of the funnel.
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Top of funnel: Generate awareness
and interest in what you have to offer.
Bottom of your funnel. Reach people who
are ready to buy. This include actions like
register, opt-in, download, purchase, or visit
your store.
● By default, Facebook decides where to run your ad. Whether this is Facebook,
Instagram, or Messenger.
● You can also decide yourself where you want to place your ads.
● You can also specify which Content and Publishers in the Audience Network you
want to place your ads.
● You can even specify which mobile devices and Network Operators you want to
include for your ads.
o Image ads: Ads that have an image. Adding an image of your product or
service can have a positive impact on the success of your ad.
o Video ads: Ads that include a video. These ads are great to reach more
people, promote video views, or drive conversions.
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o Instant experience: Instant experiences are ads that Include a mobile
landing page that opens when someone interacts with your mobile ad.
● Ad budget: The budget you want to spend on showing people your ads.
● The budget module in Facebook ads will help you in controlling your overall
spend for your ad set as well as the bidding.
o Lifetime budgets: The amount you're willing to spend over the entire run-
time of the campaign.
● You can view your insights for all campaigns, ad sets, and ads in your ad account.
● Split testing: Split testing or A/B testing of your ad means you test two versions
of your ad and check which one gives the best performance. Things you can
change per ad include ad text, image, or target audience.
● Facebook attribution: With Facebook’s attribution tool, you can assign credits to
conversions from ads in the different stages of the buying cycle. This enables you
to truly measure the effectiveness of your ads and make better optimization
decisions.
● Facebook Test and Learn: Facebook test and learn is a tool that you can use to
analyze your ad campaign.
● To help you in each stage of the advertising process, there are many Facebook
tools available:
o Catalog: Creates Facebook ads for items in your inventory using a catalog.
You can create catalogs for products, hotels, flights, destinations, real
estate, and vehicles.
o Ads Manager App: Creates and manages Facebook ads from the Ads
Manager app.
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o Creative Hub: Creates mockups for Facebook ads from Creative Hub.
o Facebook Test and Learn: Helps test your ad campaign and find out what
strategy works best.
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Facebook Marketing and Advertising
Lesson 8: Creating Your Facebook Ad
Lesson Overview
The Facebook ad creation process consists of a set of steps that you can either
follow step by step or use as a menu of options that you can pick from. The
process is built around the three elements of your Facebook Advertising program: the
campaign, the ad set, and the ad.
Key Takeaways
Facebook Ad Manager
● The Facebook Ad Manager interface is built around the elements of your ad
program:
● Ad set: In the Ad set section, you decide on audience, placement, budget, and
schedule.
● Ad: In the Ad section, you decide on format, media, and the creative aspects of
your ad.
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Facebook Review Process
● Facebook reviews the ad text, the image, and even the landing page.
● It checks if the text is correct and not too dominant, and if the ad is consistent
with the landing page from a messaging point of view.
● If the ad is not approved, Facebook provides the reason and gives chance to
update the ad accordingly.
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Facebook Marketing and Advertising
Lesson 9: Facebook Targeting
Lesson Overview
Facebook provides various targeting options. You can let Facebook decide who
you want to target. You can either use generic demographic criteria or you can
avail micro targeting, in which you target people with very specific interests and
behaviors. You can also retarget people who have performed certain actions on
your website or your mobile phone.
● Present various criteria when you create or save your own audience.
Key Takeaways
● Facebook has data related to your purchasing choices, habits, and browsing
history. All this data could be used by advertisers to target you.
● However, now you can check which companies can access the Facebook data
and how they are using it on the Facebook app. You can cancel this connection if
you want.
● The introduction of GDPR in 2018 has had a profound impact on how to use
Facebook targeting for your Facebook Ad campaigns.
● Facebook’s main tool to help you create your audiences is the Facebook
Audience Manager tool.
● There are three different types of audiences that can be created in Facebook:
Custom, Lookalike, and Saved.
● Facebook Pixel allows you to create an audience based on people who visited
your website and target them with specific ads.
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Facebook Marketing and Advertising
Lesson 10: Facebook Tracking and Reporting
Lesson Overview
One of the key benefits of using Facebook advertising is its extensive targeting
capabilities. And the ability to connect your website page and many other
elements to your campaign via Facebook Pixel and the creation of events.
To measure this Facebook provides extensive analysis capabilities, either via the
Facebook Ad manager or via Facebook Analytics.
● Justify the added value you will get from Facebook Analytics
Key Takeaways
● Facebook provides a piece of code that you will need to paste on the webpage
you want to use to build a customer audience for retargeting.
● Once the code is activated, Facebook will add page visitors to your retargeting
audience.
● You can also use the pixel code to track conversions for specific events like filling
in a response form or initiating a checkout.
Facebook Analytics
● Facebook Analytics is a new tool that gives you consolidated analysis of your
pages, pixels, and apps to give a complete picture of user interactions over time.
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Facebook Marketing and Advertising
Lesson 11: Facebook Commerce
Lesson Overview
Facebook has many options for ecommerce. You can set up a shop on your
Facebook page and tailor it to your own products. These products can be
presented on your page and you can advertise them as well. You can also add a
catalog to your shop which gives you the opportunity to promote and target
your product advertising more specifically.
Key Takeaways
● The Facebook Shop also allows you to tag products. You can tag up to 30
products and links in your shop.
● When people see your product tags in your posts, they can then click on the tag
to shop for the tagged product.
● Three simple elements for promoting your Facebook Shop: Respond quickly to
messages from customers, encourage people to leave reviews, and add the
address of your physical store.
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Facebook Marketing and Advertising
Lesson 12: Facebook Best Practices
Lesson Overview
Facebook can work as a control panel for your business. The areas you can
influence are your page set up, your posts, and your ads. Within each area, you
can play with settings, options, design, text, colors, and so on. Let’s now look at
the best practices to fine-tune your Facebook implementation for your business.
● Put Facebook ads in the context of top, middle, and bottom of the funnel
Key Takeaways
● The best Facebook posts are geared towards creating conversations and user-
generated content.
● The most powerful images are those that play on the viewer’s emotions.
o Mention benefits
o Use references
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Facebook Marketing and Advertising
Lesson 13: Facebook Privacy and Security
Lesson Overview
If you have questions or doubts about your ad, whether it will be approved or
not by Facebook, all you must do is to go to the Facebook Ad policies. This will
give you everything you need to know with regards to what you can and cannot
do in your ad.
Facebook has also published specific guidelines when it comes to GDPR and
pages and ads for political parties.
● Explain the Facebook ad policies for video ads, lead ads, and brand assets
Key Takeaways
Facebook Ad Policies
The Facebook Advertising Policies provide guidance on what types of ad content are
allowed.
● There is a list of prohibited content, that cannot be used in the ads, such as:
o Community Standards
o Discriminatory Practices
o Tobacco Products
o Unsafe Supplements
o Weapons, Ammunition, or Explosives
o Adult Content
o Third-Party Infringement
o Sensational Content
o Personal Attributes
o Controversial Content
o Surveillance Equipment
o Nonexistent Functionality
o Personal Health
o Multilevel Marketing
o Penny Auctions
o Counterfeit Documents
o Spyware or Malware
o Automatic Animation
o Circumventing Systems
● There is also a list of restricted content, that cannot be used in the ads:
o Alcohol
o Dating
o State Lotteries
o Online Pharmacies
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o Supplements
o Subscription Services
o Financial Services
o Branded Content
● There are additional guidelines for video ads, lead ads, and brand assets.
● You are only allowed to use user aggregate and anonymous user data to
measure the performance of your ad.
● You are not allowed to transfer user data to any system outside Facebook to
commercialise.
● Before you target people with your ad, they must give consent when they visit
your web site.
● You need to tell site visitors what, how and why you track their data, they need to
agree to it, or they can opt out.
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● Facebook pages promoting political content on the platform need to follow the
platform’s rules for ads with political content.
● Facebook ads in this category need to have a disclaimer saying that the ad is
“paid for by…”. Users can also see all the relevant ad details like budget and
reach.
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Facebook Marketing and Advertising
Lesson 14: Facebook Blueprint Examinations
Lesson Overview
Facebook has two Blueprint Certification paths. One for the planner and one for
the buyer. Each certification consists of two exams which can be taken online or
in a classroom.
Your certification will be valid for 12 months from the day of passing the exam.
● Learn more about the Facebook Planning Professional Certification and the
Facebook Buying Professional Certification exams
Key Takeaways
● By successfully completing the exams, you will get your certification and badge
which remain valid for 12 months.
● You can use the badges on your website and reference your certifications on
your CV which will assist you in finding your next marketing job.
● The cost per exam is 150 USD, although this may differ per country.
● Your certification will be valid for 12 months from the date you pass.
● You may need to get basic skills if you are new to Facebook Ads.
● Review the course objectives and resources to familiarize yourself with the
content before you register for the certification courses.
o Manage Pages
● Troubleshoot ad issues