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RESEARCH ARTICLE
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a1111111111 Abstract
a1111111111
a1111111111
a1111111111 Background
Information sharing plays a key role in supply chain performance. According to previous indi-
vidual studies, technology, trust, commitment, and uncertainty are four potential factors
affecting information sharing. However, most studies focus on testing a positive relationship
OPEN ACCESS
between each factor and information sharing. Therefore, it is necessary to evaluate the
Citation: Diem Le CT, Pakurár M, Kun IA, Oláh J effect of each factor on information sharing.
(2021) The impact of factors on information
sharing: An application of meta-analysis. PLoS
ONE 16(12): e0260653. https://doi.org/10.1371/ Objective
journal.pone.0260653
To determine the accurate effect of factors on sharing information and propose key factors
Editor: Yuriy Bilan, Rzeszow University of to support decision-makers in improving their information sharing.
Technology: Politechnika Rzeszowska im Ignacego
Lukasiewicza, POLAND
Data
Received: July 17, 2021
Correlation coefficients between factors are collected from 41 individual studies with a total
Accepted: November 13, 2021
of 8,983 samples on Google Scholar
Published: December 22, 2021
Conclusion
Technology, trust, and commitment significantly affect information sharing, of which the
impact of commitment on information sharing is strongest and should be a priority in improv-
ing the effectiveness of information sharing. Our study contributes two findings to literature
in the field of supply chain information sharing: 1) certain confirming the important role of
commitment on sharing information, and 2) the necessity of considering other factors
besides these four elements.
Introduction
“Information sharing (IS)” refers to the activity of exchanging good-quality information or
knowledge among partners who work collaboratively as a single entity in the supply chain [1].
Thus, the term “information sharing” may be known as “knowledge sharing” or “information
integration” [2]. Information sharing seems to be the heart of connection in the supply chain
[3]. It brings many benefits to each supply chain member in particular and the whole supply
chain in general [4]. Lotfi et al. [5] point out that information sharing reduces supply chain
vulnerability. According to Gavirneni et al. [6] supplier’s costs dropped 1–35% by sharing
inventory information. Lee and Whang [7] and Lee et al. [8] demonstrate that exchanging
information among supply chain members may decrease both inventory and associated costs
significantly. Besides, the effect of uncertainty in the supply chain reduces significantly due to
sharing information among partners [9]. Uncertainty is a consequence of lacking information,
which creates the bullwhip effect in the supply chain. The information flows, exchanged
among supply chain members, strongly limit the negative impact of the bullwhip effect [10].
Furthermore, information sharing also helps to improve resource utilization [11], the effi-
ciency of products and services [12], and the quick response under the change of market [13],
as well as increasing social relationships [7].
Technology, trust, commitment, and uncertainty are four potential factors that are indi-
cated their importance with information sharing by many previous individual studies. Khur-
ana et al. [14] demonstrate that technology or technological capacity is a key barrier to
information sharing. Omar et al. [15] confirm the positive impact of technology on informa-
tion sharing. Technological linkages are particularly critical to transfer information flows
among supply chain members effectively [16], and a poor technology significantly affects the
information transmission process even interrupts the movement of information among stake-
holders in the supply chain [17]. However, the support of technology may be ineffective with-
out each firm’s willingness to share information [18]. The willingness of sharing information
is defined as an openness attitude of individuals to exchange the necessary information to sup-
ply chain partners honestly, enthusiastically, and reliably [19]. Zaheer and Trkman [20] and
Wu et al. [21] indicate that trust and commitment are two main factors in the willingness to
share information. Trust is defined as a term of the perceived reliability and honesty among
stakeholders [22, 23]. Commitment is described as a promise or agreement which is towards a
long-term and enduring relationship [24]. Finally, Şahin and Topal [25] indicate that informa-
tion sharing is affected by uncertainty. Uncertainty is described as competition uncertainty,
the change of technology, demand fluctuations, and the uncertainty of suppliers and customers
[26]. However, almost all previous studies only consider the relationship of one factor or two
factors on information sharing (Table 1). For example, Li et al. [27] only consider the relation-
ship between trust and information sharing. Technology and uncertainty are introduced by
Table 1. The methods and hypotheses of the relationships between factors and information sharing in previous studies.
Author Hypothesis Factor Method
Arnold et al. [30] Positive relationship Commitment Primary analysis
Aragón-Correa et al. [31] Positive relationship Uncertainty Primary analysis
Baihaqi and Sohal. [32] Positive relationship Technology Primary analysis
Cai et al. [33] Positive relationship Trust Primary analysis
Idris and Mohezar [34] Positive relationship Technology and commitment Primary analysis
Li et al. [27] Positive relationship Trust Primary analysis
Sheko and Braimllari [35] Positive relationship Technology Primary analysis
Somjai and Jermsittiparsert [36] Positive relationship Technology and commitment Primary analysis
Sundram et al. [28] Positive relationship Technology and uncertainty Primary analysis
Wong et al. [29] Positive relationship Technology Primary analysis
Ye and Wang [37] Positive relationship Technology Primary analysis
Zhong et al. [38] Positive relationship Trust and commitment Primary analysis
https://doi.org/10.1371/journal.pone.0260653.t001
Sundram et al. [28]. Wong et al. [29] indicate that technology has a positive relationship with
information sharing. Besides, almost all previous studies determine the positive influence or
relationship between factors and information sharing. They mainly use primary analysis to
find the answer to their research questions. Therefore, it is necessary to evaluate the influence
of all four factors on information sharing, compare and determine which factors have the
strongest influence on information sharing.
In this study, all four elements: trust, technology, commitment, and uncertainty are consid-
ered. The aim of this study is to determine the accurate influence of factors on information
sharing. From that, keys factors are proposed to support decision-makers in improving their
information sharing. The method of meta-analysis is used in this study. The term “meta-analy-
sis” is as known as a quantitative research approach to summarize, analyze, and compare
results from the empirical literature. Unlike primary analysis and secondary analysis, meta-
analysis statistically analyzes the results of multiple studies instead of one study. Hence, its
results are inferences drawn from a sample of studies. In addition, its results are the form of
effect sizes. These effect sizes are usually calculated from data published in papers, which
means that the raw data is non-obligatory. Correlation coefficients are used to compute the
effect sizes in our study. Correlation coefficients are collected from 41 relevant individual stud-
ies obtaining a total of 8,983 samples. Our results show that commitment plays a key role in
sharing information when compared with trust, technology, and uncertainty. This conclusion
is our contribution to the literature on the supply chain field. In addition, our study also
emphasizes that there are many other factors influencing information sharing that should be
considered.
Methodology
Definition
Technology. Technology or information technology refers to the activities of storing,
retrieving, transmitting, and manipulating data or information in computers. Information
technology plays a key role in supply chain management in general and in sharing information
in particular [15]. The roles of information technology are introduced by numerous previous
studies. Rajaguru and Matanda [39] identify that the role of information technology is as an
inter-organizational information system. They link individual information technologies to
transfer information between supply chain members effectively. Similarly, Ye and Wang [37]
introduce the term information technology alignment to describe the connectivity and com-
patibility of the information technology infrastructure in the supply chain. Term of IT infra-
structure presents a physical connection to support information exchange among partners
[20]. Finally, IT enablers are relevant technologies and/or equipment to increase the transmis-
sion speed, accuracy, and security during the whole process of sharing information in the sup-
ply chain [40]. Thus, IT conceptualization mainly focuses on information connections and
technological supports in sharing information [34].
Trust. Trust is defined as a term of the perceived reliability and honesty among stakehold-
ers [41–43]. Trust is also known as a reliable expectation that an organization brings to its part-
ners to fulfill obligations based on their cooperation [44, 45]. Trust is bidirectional in ensuring
integrity among supply chain members [46]. For instance, customers trust suppliers to deliver
their products on time and providing an agreed price. Equally, suppliers believe that their cus-
tomers complete payments in line with agreed terms.
Commitment. “Commitment is defined as the desire on the part of each party to a busi-
ness relationship to maintain and strengthen that relationship” [44]. A business relationship is
described as a connection between entities engaged in commercial activities. That consists of
the relationships between different relevant individuals in any business network [47]. Allen
and Meyer [48] indicate that commitment obtains the aspects of affection and continuation.
This means that each member in a committed relationship is willing to lose short-term benefits
to maintain a long-term relationship [49]. Similarly, in the supply chain, the term of commit-
ment is known as a promise or agreement formed a long-term and active relationship between
supply chain members during the process of working together [24]. Supply chain members are
willing to contribute some business benefits to a sustainable relationship [50, 51].
Uncertainty. Uncertainty is defined as “the difficulty firms have in predicting the future”
[52]. The uncertain change of environment refers to “the extent to which future states of the
world cannot be anticipated and accurately predicted” [53]. The uncertainty may be divided
into four terms of uncertain source [26]: 1) competition uncertainty is the result of competitive
interdependence [54], 2) technology uncertainty–the continuous and rapid development of
technology [55], 3) the fluctuation of customer demand [56, 57], and 4) uncertainty coming
from external organizations such as suppliers and customers [40].
Hypothesis development
In our study, the most common areas derive from selected publications. They are the relation-
ships between technology and information sharing, trust and information sharing, commit-
ment and information sharing, and uncertainty and information sharing. Based on hypotheses
from relevant studies reviewed and examined in the meta-analysis, our hypotheses are formed.
Hypothesis 1: The more trust, the more effective information sharing is
Panahifar et al. [58] emphasize the important role of trust in sharing information. Informa-
tion exchange becomes more free and reliable when individuals have a high trust relationship.
This statement is similar to the conclusion found by Cai et al. [33] that confirm the positive
influence of trust on sharing information between Chinese firms and their suppliers. Similarly,
Khan et al. [59] indicate that trust and information sharing have a positive relationship when
they research the sustainability of service supply chain management. In addition, trust signifi-
cantly affects the extent of information sharing [60]. Open and honest information sharing
will improve information asymmetry among partners and enhance long-term cooperation
[61].
Hypothesis 2: Information technology has a positive influence on information sharing
from individual studies against a measure of study size [69]”. The rank correlation test and
Egger’s regression test are used to evaluate the relationship between effect estimates and sam-
pling variances. In both the rank correlation test and Egger’s regression test, if the p-value is
less than 0.05, the funnel plot is asymmetric. Unlike the rank correlation test, Egger’s regres-
sion test is a good candidate for smaller meta-analyses (less than 25 studies) [70, 71]. In this
study, therefore, Egger’s regression test is selected to test publication bias, and this process is
performed by Rstudio–Rx64 4.3.0
In this study, initially searching for relevant publications is mainly conducted by one author
(Chau Thi Diem Le). Then, all candidate articles are read, checked their suitability with stated
criteria, and selected suitable articles for analyzing models in this study by three authors (Chau
Thi Diem Le, Miklós Pakurár, and Judit Oláh). In some cases, if there are any disagreements,
they will be solved by discussing with the fourth investigator (István András Kun).
Data selection
Based on meta-analysis methods [72–75], correlation indicators between the most common
factors and information sharing are searched for. These factors include trust, technology, com-
mitment, and uncertainty. The required correlation indicators are mainly collected from the
correlation matrix in relevant studies. These relevant studies are mainly published in high-
quality journals such as Supply Chain Management: Decision Sciences, Computers & Indus-
trial Engineering, Operations Management Research, Industrial Marketing Management,
International Journal of Production Research, Journal of Operations Management, Interna-
tional Journal of Supply Chain Management, so on. As a result of selection, 41 relevant indi-
vidual studies are involved in our study [21, 24, 28, 29, 31, 33–38, 55, 59–61, 67, 76–99]. These
41 studies obtain 8,983 observations used for further analysis. According to the measure of the
fail-safe number [100], these number of observations are enough ability to provide reliable
results in our study. Our data are shown in Table 2 and are available on Kaggle (https://doi.
org/10.34740/kaggle/dsv/2744946)
Meta-analysis
Meta-analysis refers to a quantitative research method to synthesize and compare results of the
empirical literature [101]. Especially, “meta-analysis is a statistical tool for estimating the mean
and variance of underlying population effects from a collection of empirical studies addressing
ostensibly the same research question” [100]. Unlike primary and secondary analysis, meta-
analysis has some highlight differences in data and conclusions. In a meta-analysis, the statisti-
cal results from multiple studies of an event are summarized, analyzed, and compared quanti-
tatively. Hence, its conclusions are inferences drawn from a sample of studies [102]. In
addition, the data in meta-analysis is collected completely from the statistical results of multi-
ple studies. Thus, the original data is non-obligatory in meta-analysis while it is the most
important element in the primary and secondary analysis [103].
Field and Gillett [100] propose six steps to perform a meta-analysis, as follows: 1) Searching
for publications, 2) Evaluating the suitability of publications by the criteria of the study, 3)
Computation of effect size, 4) Implementing basic meta-analysis, 5) Performing in-depth anal-
ysis, and 6) Reporting results. According to Glass [102], two methods are popular in meta-
analysis: 1) “fixed-effect model” and “random-effect model” are developed by Hedges and col-
leagues [72–74], and 2) “Hunter and Schmidt method” [75].
Field [104] indicates that the transformation or no transformation of correlation coefficient
and the weights of study create the difference between methods. In the “Hunter and Schmidt
method”, Hunter and Schmidt [75] propose some equations to calculate the mean effect size,
Table 2. Correlation and partial correlation coefficient between factors and information sharing in relevant studies.
# Study N Technology Trust Commitment Uncertainty
r r’ r r’ r r’ r r’
1 Abdullah and Musa [61] 232 0.5 0.14 0.57 0.36
2 Afshan et al. [76] 166 0.22 -0.03
3 Aragón-Correa et al.[31] 164 0.26 0.26
4 Arnold et al. [30] 207 0.76 0.60
5 Cai et al. [33] 398 0.72 0.71
6 Cao et al. [77] 136 0.56
7 Chen et al. [78] 226 0.74 0.53
8 Eckerd and Hill [79] 110 0.69 0.67
9 Gharakhani et al. [55] 186 0.42 0.52
10 Gonzálvez-Gallego et al. [80] 102 0.31
11 Gunasekaran et al. [81] 205 0.23 0.21
12 Hu et al. [82] 128 0.63 0.50
13 Huo et al. [83] 361 0.44
14 Idris and Mohezar [34] 177 0.59 0.42 0.53 0.43
15 Jia et al. [67] 225 0.55 0.55 0.42 0.40
16 Kalyar et al. [84] 61 0.44 0.27
17 Kang and Moon [85] 122 0.44 0.54
18 Khan et al. [86] 218 0.15 0.08
19 Khan et al. [59] 248 0.31 0.27 0.31 0.26
20 Kulangara et al. [87] 357 0.52 0.49
21 Lee and Fernando [24] 133 0.58 0.68
22 Li et al. [88] 212 0.12
23 Raza et al. [89] 391 0.44
24 Sheko and Braimllari [35] 183 0.2 0.24
25 Somjai and Jermsittiparsert [36] 220 0.77 0.43 0.82 0.72
26 Sundram et al. [28] 112 0.32 0.42 0.54 0.43
27 Tong and Crosno [90] 165 0.43 0.6
28 Üstündağ and Ungan [91] 119 0.1 0.02
29 Vankireddy and Baral [92] 80 0.35
30 Vanpoucke et al. [93] 563 0.3
31 Wang et al. [60] 272 0.40 0.42 0.32 -0.12 -0.07
32 Wei et al. [94] 215 0.51
33 Wiengarten and Longoni [95] 485 -0.04 -0.05
34 Wong et al. [29] 238 0.66 0.32
35 Wu et al. [21] 177 0.4 0.30 0.39 0.31
36 Yang [96] 137 0.35 0.46
37 Ye and Wang [37] 141 0.37 0.20
38 Yim and Leem [97] 420 0.29 0.32
39 Youn et al. [98] 141 0.48
40 Zailani et al. [99] 129 0.86 0.58 0.68
41 Zhong et al. [38] 421 0.31 0.09 0.02
Observations (N): 8,983
Source: Collected data summary (2021). # is the ordinal number. N is the number of samples.
r is correlation coefficient. r’ is partial correlation.
https://doi.org/10.1371/journal.pone.0260653.t002
the squared standard deviation of weighted sample, interval estimation, and the homogeneity
of effect size. This is described clearly by equations, as follows:
• The mean effect size:
X
k
ni ri
i¼1
�r ¼ ð1Þ
X
k
ni
i¼1
Whereas k is the number of studies, ni is the total of sample of study i, ri is the correlation
coefficient between two variables of study i
• The squared standard deviation of weighted sample:
X
k
2
ni ðri �r Þ
i¼1
s2r ¼ ð2Þ
X
k
ni
i¼1
Whereas k is the number of studies, ni is the total of sample of study i, ri is the correlation
coefficient between two variables of study i, �r is the mean effect size
• Interval estimation:
qffiffiffiffiffi
�r � za=2 s2r ð3Þ
X
k
ni
2 2
2 2 ð1 �r Þ � i¼1
Whereas �r is the mean effect size; s ¼ s r r � 1 with N ¼ ð4Þ
N k
X
k
ðn 1Þðri �r Þ
2
i
w2 ¼ 2 ð5Þ
i¼1 ð1 �r 2 Þ
Hedges and colleagues, equations are formed to calculate Fisher’s z values, the transformed
effect size, variance, and the homogeneity of effect sizes in their methods. Eqs (6)–(12) are
used for the fixed-effect model, and Eqs (13)–(16) are to calculate the values in the random-
effect model.
Fixed-effect model:
• Fisher’s z values:
� �
1 þ ri
zri ¼ 0:5 � ln ð6Þ
1 ri
X
k
w i zri
i¼1
�z r ¼ ð7Þ
X
k
wi
i¼1
X
k
ðni 3Þzri
i¼1
Whereas wi is the weight of study i; wi ¼ ni 3; so �z r ¼ ð8Þ
X
k
ðni 3Þ
i¼1
1
ni ¼ ð10Þ
ni 3
• Chi-square statistics:
X
k
Q¼ ðni 3Þðzri �z r Þ2 ð12Þ
i¼1
Random-effect model:
X
k
w�i zri
i¼1
�z r ¼ ð13Þ
X
k
�
w i
i¼1
� � 1
1
w�i ¼ þ t2 ð14Þ
ni 3
Q ðk 1Þ
t2 ¼ ð15Þ
C
X
k
2
ðni 3Þ
X
k
i¼1
C¼ ðni 3Þ ð16Þ
i¼1
X
k
ðni 3Þ
i¼1
In two methods proposed by Hunter and Schmidt and Hedges and colleagues, the calcula-
tion of effect size is required. The effect size is the currency in a meta-analysis, which also
reflects the large size of the relationship strength between the two variables in a population.
The measure of effect sizes may be based on mean, risk ratio, odds ratios, risk difference, and
correlation [68, 75, 100]. In our study, the application of three models of Hunter and Schmidt
and Hedges and colleagues is performed. The effect sizes represent the relationship between
information sharing and each factor. The correlation coefficient is used as a measure between
these relationships. Eq (1) is used to compute effect size in Hunter and Schmidt method. Simi-
larly, effect sizes are also calculated by Eqs (6) and (13) in the method of Hedges and col-
leagues. In particular, the correlation coefficient is often transformed to Fisher’s Zr to perform
analysis and comparison in meta-analysis [68]. The reason for the transformation process is
that the sampling distribution r is skewed around a given population ρ. By contrast, the sample
of Zr is symmetrical around a population Zr. The symmetry of the sample of Zr need to per-
form the comparison and combination of effect size across studies [74]. Other equations are
additional equations supporting the further coding process.
In this study, the overall process is also followed by six steps of Field and Gillett [100].
Firstly, keywords are used to find publications. Then, the criteria of study are formed to select
suitable publications. The formulation of criteria is based on our objective evaluation. Next,
the correlation coefficient and the population correlation coefficient are used to calculate effect
size and other values in models [75, 100]. Fifthly, the goodness of study is measured to deter-
mine the reliability of the meta-analysis [75, 105, 106]. According to Rosenthal [107], this mea-
sure is performed by Eq (17) determining the fail-safe number. “The fail-safe number
represents the number of studies required to refute significant meta-analytic means [108]”. If
the number of studies is larger than the value of fail-safe N when multiplied by five and added
by ten, the number of studies is reliable [100, 106]. Finally, our results are summarized and
written as a complete report.
• The fail-safe number:
!2
X
k
zi
i¼1
Nfs ¼ k ð17Þ
2:706
Results
Study selection
By the initial search, there are 750 identifiers of related publications. Subsequently, 310 studies
are excluded for duplication and lack of relevance. Then, 173 articles are not included because
they do not meet one of all of the abstract’s requirements. After reviewing full articles, 107 rele-
vant publications are selected. These studies mainly focus on the relationship between factors
and information sharing in the supply chain. Finally, 47 articles are used to analyze relevant
models in this study because they contain both the necessary information and required data.
Following PRISMA 2020 flow diagram [109], the results of publication selection are described
in Fig 1.
Based on Egger’s regression test, the results of the publication bias test are shown in
Table 3. These results are performed by Rstudio software–Rx64 4.0.3. Table 3 shows that p
https://doi.org/10.1371/journal.pone.0260653.t003
https://doi.org/10.1371/journal.pone.0260653.t004
values of the four factors range from 0.14 to 0.99 and they are greater than 0.05. Therefore, it is
undoubted that there is no publication bias.
https://doi.org/10.1371/journal.pone.0260653.t005
cause to reduce the effect of uncertainties on information sharing [117]. Individuals who own
close relationships or have strong coordination with others may be received special informa-
tion that outsiders cannot access [115, 116].
Calculating confidence intervals is performed to analyze the difference among correlations
[105]. Eq (3) is used to find the confidence interval in Hunter & Schmidt. In the fixed-and ran-
dom-effect model, the calculation of confidence interval is similar. Firstly, the values of �z r and
SEðz�r Þ are used to determine the confidence interval of Fisher’s z values (zri ). Then, Eq (6) is
reversed to transform the value of zri to correlation. Results of the confidence interval are
shown in Table 5.
Table 5 presents that the largest confidence intervals are in Hunter & Schmidt model while
confidence intervals in fixed-effect are the lowest. Confidence interval width describes a great
variety of articles. Under Hunter & Schmidt model, the larger the confidence interval width
proves that more studies are included. However, the situation is reserved under the random-
effect model.
In Table 5, due to the largest confidence intervals, the difference among correlations is ana-
lyzed based on the results in Hunter & Schmidt model. In this model, factors of uncertainty
have a negative value. This means that uncertainty has no effect on information sharing. The
confidence interval width of uncertainty is widest while the confidence interval magnitude of
trust is narrowest. These orders are changing under the random-effect model. The results of
the confidence interval are suitable with the above correlation coefficient results.
According to Borenstein et al. [118] and Walker et al. [119], on the other hand, the confi-
dence interval under the random-effect model is larger than that under the fixed-effect model
because of the heterogeneity of studies. Thus, the homogeneity test is performed in our study.
“It is common to use a test for homogeneity to determine if the results of the several experi-
ments are sufficiently similar to warrant their combination into an overall result [120]”. Eqs 5
and 12 are used in Hunter & Schmidt and the models of Hedges and colleagues, respectively.
Our results are shown in Table 6.
https://doi.org/10.1371/journal.pone.0260653.t006
https://doi.org/10.1371/journal.pone.0260653.t007
Some limits are calculated to find the homogeneity. Based on the Chi-Square probabilities
table, limits are as follows: 22.362 for the technology, 26.296 for the trust, 21.026 for the com-
mitment, and 15.507 for the uncertainty. As a result, the hypothesis of homogeneity cannot be
rejected in the random-effect model while heterogeneity occurs in both Hunter & Schmidt
and the fixed-effect model. Hence, there may be the appearance of an effect in Hunter &
Schmidt and the fixed-effect model unavoidably. In addition, this test result is consistent with
the results of the above confidence intervals–high heterogeneity, wider confidence interval.
Finally, the calculation of the fail-safe number is performed to determine the reliability of
the number of articles using Eq 17. The fail-safe numbers of factors are presented as follows: 1)
technology: 2797 (264 required), 2) trust: 4028 (402 required), 3) commitment: 2481 (314
required), and 4) uncertainty: 2037 (19 required). Therefore, finding too many articles is
unnecessary in research. However, in the case of more studies being added, the relationship
between the factors will be shown more clearly [121].
Using partial correlation coefficient. The relationship between each factor and informa-
tion sharing is further clarified thanks to the calculation of the partial correlation coefficient.
Partial correlation coefficient represents a relationship between independent variable–X and
the dependent variable–Y when eliminating the influence of control variable–Z [75]. The par-
tial correlation coefficient is considered a correlation coefficient when used. Thus, the calcula-
tion of the partial correlation coefficient and the correlation coefficient is similar to each other
(Eq 1).
Table 7 shows the results of the partial correlation coefficient in three models. Factors have
a weak and moderate partial correlation to information sharing [110]. The weakest effect on
information sharing is uncertainty. By contrast, the effect of technology, trust, and commit-
ment on information sharing is stronger in all three models. In particular, the strongest corre-
lation is determined by the relationship between commitment and information sharing. Here,
trust is the second-largest impact on information sharing. The relationship between technol-
ogy and information sharing is weakest when compared to other factors in the moderate
group.
On the other hand, 0.3 is the difference between the largest and smallest partial correlation
coefficient in all three models. This statement leads to the presence of other factors affecting
information sharing. To evaluate the effect of both factors considered and other factors on
information sharing, R-squared is measured. Our factors’ influence on information sharing
variance accounts for 49%, 52%, and 53% in Hunter & Schmidt, fixed-effect model, and ran-
dom-effect model, respectively. Particularly, the commitment influence on information shar-
ing variance is the highest (19% in the Hunter & Schmidt model, 22% in the fixed-effect
model, and 22% in the random-effect model). In contrast, the percentage of uncertainty only
accounts for 2% in both Hunter & Schmidt and the fixed-effect model and 3% in the random-
effect model. The orders of the impact of trust and technology are unchanged-second and
third position, respectively. As a result, the attendance of other factors contributes 51%, 48%,
and 47% to information sharing variance in Hunter & Schmidt, fixed-effect model, and ran-
dom-effect model, respectively. These results are shown in Fig 2.
The positive effect of commitment on information sharing is explained similarly as above.
The magnitude of the direct effect of trust describes its importance in the field of information
sharing. This conclusion is true because trust brings more efficiency than technology in shar-
ing information.
Based on the confidence interval, the range of most likely values in the population correla-
tion is shown. Besides the calculation of confidence interval shows how real the result is. The
results of the confidence interval are shown in Table 8.
Table 8 shows that the largest confidence intervals are found by Hunter & Schmidt model
while the fixed-effect model provides the smallest confidence intervals. The analysis is focused
https://doi.org/10.1371/journal.pone.0260653.t008
https://doi.org/10.1371/journal.pone.0260653.t009
on the value of the Hunter & Schmidt model because of its high confidence intervals. Besides,
there is the appearance of negative value in the relationship between uncertainty and informa-
tion sharing. This may lead to the direct negative impact of them on sharing information.
The diversity of studies is reflected by the magnitude of the confidence interval. Hence, the
test of homogeneity is necessary to measure whether the number of studies involved is homo-
geneous. Table 9 shows the results of the homogeneity test in three models.
Some of the values of limitation are found to decide the homogeneity, including 15.507 for
technology, 19.657 for trust, 16.919 for commitment, and 12.592 for uncertainty. As a result, it
is undoubted that there may be the appearance of heterogeneity in both Hunter & Schmidt
and the fixed-effect model. In contrast, the rejection of homogeneity is not possible in the ran-
dom-effect model. These results seem to be suitable with the results of the confidence interval
test.
In order to find the reliable numbers of articles, finally, the calculation of the fail-safe num-
ber is performed. The results show that our observations are enough reliability to implement
the analysis of three models and draw conclusions. The fail-safe numbers of factors are as fol-
lows: 1) technology: 1452 (65 required), 2) trust: 2903 (183 required), 3) commitment: 1884
(164 required), and 4) uncertainty: 1639 (4 required). Thus, searching for many publications is
non-obligate in research. However, if the publications are further added, the relationship
between the elements will be shown more clearly.
In summary, some critical findings are determined in our study, which may be useful for
managers to improve the efficiency of sharing information. Firstly, commitment, trust, and
technology are three critical elements that should be invested by managers to increase the suc-
cess of sharing information. Especially, managers should prioritize the establishment of com-
mitment over trust and technology because of the significant effect of commitment on
information sharing. In the fact, commitment is a fundamental foundation to build trust
between individuals. Simultaneously, commitment is the main cause to create long-term and
sustainable cooperation. Another finding is that the efficiency of sharing information is influ-
enced by around 50% of other factors besides four factors in our studies. Thus, managers or
researchers may extent the further research scope to improve better information sharing.
Discussion
Our study introduces one of the key problems in the field of information sharing in the supply
chain. Our problem focuses on accurately determining the effect of factors on information
sharing using meta-analysis. The factors selected are those considered by many previous indi-
vidual studies to examine the positive relationship between factors and information sharing.
They are technology, trust, commitment, and uncertainty. There are four hypotheses formed
in our study, including 1) the greater the trust, the more effective the sharing of information,
2) information technology greatly promotes the success of sharing information, 3) there is a
positive relationship between commitment and information sharing, and 4) the higher the
degree of uncertainty, the stronger the level of information sharing. The characteristics of this
study create a gap between our study and previous studies. Our study simultaneously considers
all four factors while previous studies only examined one, two, or three factors. In addition,
this study accurately determines the influence of each factor on information sharing instead of
just testing their positive effect or relationship on information sharing. This means that the
effect of each element is evaluated, and the most important factor is proposed in our study.
Besides, our conclusions are drawn from a sample of studies due to applying the meta-analysis.
Our results show that three factors: technology, trust, and commitment affect information
sharing significantly while the effect of uncertainty on information sharing is extremely weak.
In the case of commitment, a strong effect of commitment on information sharing is found.
The widest confidence interval is determined by the Hunter-Schmidt model. This is well
worth further exploration. High heterogeneity in both Hunter-Schmidt and fixed-effect mod-
els associates with this finding. After filtering out other effects, commitment moderately affects
information sharing.
For trust and technology, their impact on information sharing is moderate. The analytical
findings are moderate, of which, the influence of trust on information sharing is higher than
the correlation of technology. The largest confidence interval of each factor is also found in the
Hunter-Schmidt model. Negative values and zero do not appear in the confidence interval.
Their data is highly heterogeneous which is shown in all models except the random-effects
model. Similarly, the findings of using the partial correlation coefficient also confirm a moder-
ate direct effect of both trust and technology on information sharing. However, the confidence
interval and variance when using the partial correlation coefficient are relatively small, espe-
cially for technology. This means that there are other variables that affect the correlation coeffi-
cient in the articles.
Uncertainty has a weak relationship with information sharing. Its confidence interval con-
tains a negative value. Therefore, doubt should be raised when discussing the influence of
uncertainty on information sharing. The variability of data is described by its confidence inter-
val and heterogeneity in the Hunter-Schmidt and fixed-effect model. Uncertainty also has a
weak direct effect on information sharing when using the partial correlation coefficient.
All the hypotheses have been confirmed. This study encourages managers or decision-mak-
ers to focus on improving and enhancing their business’s commitment, trust, and technology
with supply chain partners. This may support individuals and their stakeholders to increase
the effectiveness of information sharing, reduce risk and uncertainty, and achieve a successful
supply chain performance [24, 39, 114, 117]. In some cases, managers or decision-makers are
forced to improve one of three factors for a number of reasons such as capacity and budget
constraints. Commitment between partners in the supply chain should be the most priority
factor that needs to be strengthened and further developed. A commitment affects not only
information sharing but also interpersonal trust [41, 111], as well as the relationship between
supply chain partners [122]. According to Kwon et al. [123], commitment is one of the main
reasons for reducing the disruption of information sharing. Having a good or sustainable rela-
tionship makes individuals more willing to communicate more informally with their partners
[112]. Commitment significantly boots the development of the relationships between inter-
organizational in the supply chain [122]. In addition, commitment has a positive relationship
with trust [123]. In the other words, the trust is significantly strengthened by the commitment
between supply chain partners. This also leads to a long-term relationship between partners in
the supply chain.
For the global supply chain, our research findings are fundamental to encourage consider-
ation: commitment, trust, and technology in sharing information. In fact, one of these factors
is also introduced in a number of studies related to global supply chains. For example, Arnold
et al. [30] examined the relationship between commitment and information sharing in the
global supply chain. Shore [124] found that technology affects information sharing in global
supply chain. Ueltschy et al. [125] evidence that commitment has a positive effect on the rela-
tionships in the global supply chain. However, there are some differences between the global
supply chain and the local supply chain. A global supply chain is known as a network that
includes facilities across many different countries. It was formed for the purpose of providing
goods and services [126]. Therefore, the effect of each factor on information sharing may be
reordered in the global supply chain.
Our study contributes two main findings to literature in the field of supply chain informa-
tion sharing. Firstly, our study provides useful evidence to confirm that commitment plays a
key role in information sharing. Thus, commitment should be established as a priority when
individuals want to build or improve their information-sharing system/network. In addition,
there is about 50% simultaneous influence of other factors on information sharing besides the
four factors considered in our study. This can be proposed as a future research direction.
Similar to other studies, our study also has several limitations. The first is input data. Due to
the application of meta-analysis, our data is collected from available publications. Thus,
although suitable publications are searched and identified carefully, it is still possible that some
studies have been missed. Based on the fail-safe number test, however, our observations are
enough to provide reliable results. Another is that our study just considers the effect of the
most common factors. Hence, some more important factors may be missed.
From limitations in our study, some future directions are proposed. Researchers should
extent the research scope by finding the influence of many other factors on information shar-
ing. Then, the future results may compare to our results to find the most important effects on
information sharing. These may support managers to limit resource waste for improving
many factors instead of the most important factor. In addition, the number of samples should
be added to further clarify the relationships between factors and information sharing.
Author Contributions
Conceptualization: Judit Oláh.
Data curation: István András Kun.
Formal analysis: Miklós Pakurár.
Funding acquisition: Judit Oláh.
Investigation: István András Kun.
Methodology: Chau Thi Diem Le.
Project administration: Miklós Pakurár, Judit Oláh.
Software: István András Kun.
Validation: Miklós Pakurár.
Visualization: Judit Oláh.
Writing – original draft: Chau Thi Diem Le.
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