MAN101 PRINCIPLES OF MANAGEMENT

Unit Guide

TRIMESTER 3 2022
 MAN101 PRINCIPLES OF MANAGEMENT
TRIMESTER 3 2022

About MAN101 Principles of Management

CONTACTS
Below is a list of contacts for this unit. Please liaise directly with your unit instructor regarding
appropriate consultation times. It is usually best to make contact with the staff via email.

Unit Instructors Dr. Douglas Foster – Email: douglas.foster@isb.edu.vn

Ms. Hoai Anh (Tutorials) – Email: anh.nguyen@isb.edu.vn
Student Ms. An Nguyen – Email: an.nguyen@isb.edu.vn
Advisor

UNIT OVERVIEW
This course provides an introduction to management of business organizations and provides
students with fundamental concepts in management, including the development process of
managerial theories, decision-making process, and the basic functions of management such
as planning, organizing, leading, and controlling activities in organization in order to achieve
objectives. Management can be viewed as both an art and a science. The art of management
is to make people and the organization more effective and efficient. The science is the methods
and tools to accomplish the objectives and goals. Management focuses on the entire
organization from both a short-term and a long-term perspective.

PRE-REQUISITES
None.
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Assessment Information
UNIT LEARNING OUTCOMES
The table below outlines the unit learning outcomes (ULOs) for this unit. Upon completion of
this unit, students will be able to:

1. Understand the role of the modern manager and how effective managers work.
2. Understand that management deals with both technical constraints and human factors.
Have fundamental knowledge in management theory and management’s decision-
3.
making process.
Comprehend the four stages in the administrative process: planning, organizing, leading,
4.
and controlling.
Have some familiarity with the global workplace environment (including diversity issues,
5.
culture values, and corporate social responsibilities/ethics).
Explain the role played by managers in developing competitive, productive, and
6.
rewarding organizations is affected by other stakeholders.

ASSESSMENT SUMMARY

VALUE LEARNING
ASSESSMENT ITEM DUE DATE
(%) OUTCOMES
A. In-class activities 50% LO 1-6
A1. Interview with a Manager Project
(Group) – Oral Presentation and See below 20% LO 1-6
Written Essay
Ongoing from
A2. In-tutorial case analysis (Group
tutorial 2.2 to tutorial 15% LO 1-6
presentation, debate, and report)
11.2
Ongoing from
A3. In-lecture online quiz (Individual) lecture 2.1 to lecture 15% LO 1-6
11.1
B. Personal SWOT analysis (Individual) Lecture 6.1 15% LO 1-6
C. Final Exam (Individual) TBA 35% LO 1-6

Final marks and grades are subject to confirmation by the School Assessment Committees
which may scale, modify or otherwise amend the marks and grades for the unit, as may be
required by the University’s policies.
🛈🛈 Note: To successfully complete this unit, students must:
▪ Achieve a minimum of 50 marks;
▪ Complete all assessment items; and
▪ Attend 80 percent of class time (both lectures and tutorial sessions).
▪ Final exam has a threshold mark of 45%, ie. you are required to achieve a minimum
45% mark for this assessment and an overall pass mark (at least 50%) to pass the unit.
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Assessment A: In-class activities (50%)

A1. Interview with a Manager Project (Group) – Oral
Presentation and Written Report (Group) (20%)
Overview
This assessment includes 2 main parts: 1. Group Oral Presentation; and 2. Group Written
Report.
You will be formed into groups of 4-6 members by your lecturer. Your team will be working
together to research and explore about current management issues, including the role of (1)
leadership and (2) real-life problem facing the interviewee. Your team will need to develop a
professional questionnaire that will address these elements. Use the textbook, supplemental
readings, and lectures for guidance on how to define and create the questions for the
interview.
In your team, find a manager (Vietnamese or foreigner) to interview. The manager should be
at a high enough level to be able to describe their leadership style and define a problem
clearly. Do not assume that the manager will know theoretical terms, therefore the group
must ask questions to connect the practical to the theory presented in the class.
Some elements that need to be explored in the interview would include (but not limited to) the
following:
▪ The organization, title, scope of work;
▪ Their personal leadership style;
▪ Common managing tasks, such as a typical day with relationship between their tasks
to four functions of management;
▪ A problem of the organization that has caused difficulties with finding a solution the
first time and how they eventually resolved that problem;
▪ An in-depth analysis of the problem, the group should be identifying the management
theories that were applied in that process;
▪ Basing on your knowledge from the course, providing recommendations for better
problem solving.
The purpose of this assessment is to demonstrate your: (a) understanding of the conceptual
material, (b) critical engagement with its practical implications for managers, and (c) the ability
to offer original insights, practical solutions and recommendations, and critical contributions.
These activities are intended to focus on developing students’ critical thinking and teamwork
skills, and are an opportunity for students to showcase both their conceptual mastery of the
course materials, as well as creativity in insight and perspective. These activities are NOT
designed for students to merely read and repeat materials from the assigned textbook, and
should demonstrate a high level of original and engaged thinking on the part of students.
Students will also be rewarded for their evident ability to produce coherent, team-based work
in their presentations and reports.
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Details
Overview 1. The final team oral presentation will take place in Session 12.
Each presentation will comprise seven (7) PowerPoint slides (See
details in Style and Format section). The total time for presentation
and defense is no longer than 20 minutes.
2. In addition, each team will produce a final written report as
detailed in Style and Format section which will be submitted after
the final team oral presentation on the ISB E-learning system.

Weight 20%

Assessment due Biweekly Team Progress Reports

Final team oral presentation: Session 12
Final report: 23:59 pm on 4 December 2022 on the ISB E-learning
system

Type of collaboration Group work

Style and format The team project will be set out in two Parts:
PART ONE:
Style and format
Each team is required to create a 3-5-minute video of the
interview with subtitles. You must ensure to separate two parts:
problem and solution because there will be a class discussion
between those two parts.
The lecturer will provide the details of the format and expectations
of the assignment, including video, layout, etc. three weeks
before the assignment will be delivered.
The visual aid can be in MS PowerPoint, Prezi, or any
appropriate software that can support your presentation. Marks
will depend on the quality of presentation (visual aids, vocal
qualities, posture, and appearance of all team). Organization and
preparation are critical to receive a high mark.
The presentation will comprise of seven (7) sections: (1)
Introduction of the manager; (2) Video of the interview (with
subtitle); (3) Leadership style and fours function of management;
(4) Problem mentioned by the manager; (5) Class discussion to
propose solution; (6) Solution proposed by the manager. (7) A list
of at least 5 references using the APA 7th referencing style.
On the presentation day, each team member must present equal
parts of the presentation. The team is required to hand the
instructor a printed copy of PowerPoint with following conditions
(point will be deducted if NOT followed):
▪ Print on ONE side only;
▪ DO NOT print in color;
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▪ Staple ONLY (at the top left-hand corner at 45 degree

angle);
▪ DO NOT use any binding (i.e. plastic cover); and
▪ Print TWO slides per page
The team should be prepared to answer any questions from the
audience and lecturer.
All communication must be professional with all emails attached
to the appendix of the written essay. There MUST be at least a
professionally written email to ask the manager for an interview
(this would explain who you are, university you study, purpose of
the interview, time allocation, etc.) AND a follow up thank you
letter.
PART TWO:
A written report providing more detail of the presentation material
will have no more than 3,500 words. The report MUST be written
in APA format (APA 7th edition), including university standard
cover page, correct citation, and referencing. You are
recommended to use graphs, figures, and data to support your
argument. This report is based on the presentation. Include all
communications with the manager in the appendix. See grading
criteria for more detail.
Notes: File tittle format: “Group # Class Title of paper”
Length: 3,500 (+/- 10%) words for written report (excluding cover
page, appendix and references)
See Detailed Information section for further details.

Detailed information You will be formed into groups of 4-6 members by your lecturer.
Your team will be working together to research and explore a
contemporary management issue that has attracted national
and/or international media attention at some time during the past
year. You are expected to:
1. Identify the industry in which the company experiencing the
management issue is located. Analysis of the external and
international environments will inform you about the context in
which the issue has occurred and been managed.
2. Identify the company you will study in which the issue has taken
place. Determine the relevant internal environment factors that
pertain to the issue. The content of the lecture 3 is relevant here.
3. Provide a brief summary of the issue that the managers are
confronting.
4. Identify a relevant management topic from our lecture program
(e.g. human resources or leadership) relevant to the issue. Use this
theory as the ‘lens’ through which you critically evaluate the
performance of management in addressing the issue.
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5. Make a judgement, based on the critical review you conduct in

steps 1-4 above, about the management strategies/decisions that
were tried to resolve the issue, and what worked or did not work,
and why.
6. Recommend and different approach you would have taken to
resolve the issue, and explain why. Your ability to link concepts
and theories to real life problems, and argue your opinion based on
evidence, is important here.
7. Provide a reference list of the information sources used, listed
in accordance with the APA 7th referencing system.
Examples of issues that your group might explore are: change that
has occurred in organisations, crisis management situations,
human resource management problems, or issues related to social
responsibility and ethical behaviour, etc.
Problems regarding any member’s contribution to this team project
will be addressed in the journal kept by each member. Each
student will critically evaluate meetings, communication and
project work undertaken by themselves and other members using
the peer evaluation form (on MyISB). These evaluation forms must
be submitted to the lecturer at the end of your group presentation.

Marking criteria and standards

Key Criteria Marks Excellent Good Fair Unsatisfactory Poor
Research Effort and /8 8 6 4 2 0
Analysis:
Has the topic been fully
researched and referenced?
Communication with /4 4 3 2 1 0
Audience:
Did the presentation have a
clear structure that helped the
audience understand the
case?

Did the speakers engage with

the audience during their
talk?

Did team members provide

clear answers to questions?
Visual Communication: /4 4 3 2 1 0
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Was the presentation visually

striking and appealing?

Did it present information in

an economical yet powerful
way?
Oral Communication: /4 4 3 2 1 0
Did the group members
demonstrate understanding of
their topic and speak clearly?
Total /20

A2. In-tutorial case analysis (Group presentation, debate and report)

(15%)
Overview
Each week, teams of about 4-5 students will prepare a written report for an assigned case study
analysis which is due 2 days before each tutorial. In addition, each week, teams will present
OR debate for the assigned case study analysis and write a reflection report on the other cases
that they don’t present or debate. These analyses will be used to evaluate team- level
understanding of the assigned readings for each session and what they learn from other teams’
presentations and debates, with teams responsible for delegating the workload to each team
member. Teams will be assessed based on their evident degree of familiarity with the assigned
readings, and their ability to use the conceptual insights derived from these readings to generate
practical case-based applications. Details of this assessment is uploaded on the e-learning.
Details
Weight: 15%.
Type of Collaboration: Group (Groups will be randomly formed and selected in each session)
A2.1 Group Case Written Report
Overview A written report providing more detail of the case presentation
material will have no more than 02 pages. The report MUST be
written in academic language, including university standard
cover page, correct citation, and referencing. You are
recommended to use graphs, figures, and data to support your
argument. This report is based on the presentation. See grading
criteria for more detail.
Notes: File tittle format: “Group # Class Title of paper”
Length: no more than 02 pages (excluding cover page, appendix
and references)
See Detailed Information section for further details.

The written report for case study will comprise five sections:
- Introduction
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- Case Summary
- Case Analysis (theories/ concepts and external references are
recommended to justify your arguments)
- Solutions & Recommendations (theories/ concepts and
external references are recommended to justify your
arguments)
- Conclusion
- Appendix & References: include a table of task allocation

The written report for debate will comprise following sections:

- Introduction
- Case Summary (define terms/ phrases/ contexts of the debate
topic)
- Supporting Ideas (reasons/ arguments/ examples/ evidences
to prove your arguments)
- Opposition and arguments (list down the reasons that you
think the opposite group can present and use evidences/
examples/ theories to protect your opinions)
- Conclusion
- Appendix & References: include a table of task allocation
Due 02 days before each tutorial (from 2.2 to tutorial 11.2)

A2.2 Group Presentation

Overview Each presentation will comprise five (5) PowerPoint slides.
- Group Name/ Slogan + Table of task allocation: 01 slide
- Case Summary: 01 slide
- Case Analysis (theories/ concepts and external references are
recommended to justify your arguments): 01 slide
- Solutions & Recommendations (theories/ concepts and
external references are recommended to justify your
arguments): 01 slide
- Appendix & References: 01 slide
The presentation is no longer than 10 minutes and Q&A defense
is no longer than 5 minutes.
The visual aid can be in MS PowerPoint, Prezi, or any
appropriate software that can support your presentation. Marks
will depend on the quality of presentation (visual aids, vocal
qualities, posture, and appearance of all team). Organization and
preparation are critical to receive a high mark.
Due On-going from tutorial 2.2 to tutorial 12.2.
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A2.3 Group Debates
Detailed instruction will be guided later.
Due: Ongoing from tutorial 2.2 to 11.2

A2.4 Group Reflection Report

Overview A group reflection report will have no more than 02 pages. The
report MUST be written in academic language, including
university standard cover page. You are recommended to use
graphs, figures, and data to support your argument. See grading
criteria for more detail.
Notes: File tittle format: “Group # Class Title of paper”
Length: no more than 02 pages (excluding cover page, appendix
and references)
See Detailed Information section for further details.
The reflection report will comprise these following sections:
- Introduction
- Interpret and feedback other teams’ presentations and
debates (What are their strengths/ points should be
improved?)
- Reflect what you have learned from other teams’
presentations and debates
- Conclusion
Due 03 days after each tutorial (from 2.1 to tutorial 12.2)
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Marking criteria and standards
(*) Bonus points:
▪ After each session, team performance will be voted by class members. The best performance
team for presentation/ debate will receive 1 bonus point.
▪ If one member of that team is absence, that member will accept to receive zero mark for that
session.
▪ Teams who ask good questions for the presenting team will receive bonus point.
The presentation is marked on the following criteria:

CRITERIA Point Excellent Fair Unsatisfactory Poor

/10
/3 3 2 1 0
Conceptual knowledge
and mastery (Demonstrate
strong conceptual
understanding and
analysis of the case study
and critical thinking skill)

Presentation quality (attention of /3 3 2 1 0

the audience, verbal and non-
verbal body language, transition,
quality of slides/ papers,
references)

Timing and teamwork /2 2 1 0.5 0

Quality of Response given /2 2 1 0.5 0

TOTAL 10
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The debate is marked on the following criteria:

CRITERIA Point/10 Excellent Fair Unsatisfactory Poor

Content (Conceptual /4 3-4 2 1 0

knowledge and mastery,
Team line, Arguments,
Examples and Rebuttal)

Debate quality (Delivery style, /4 3-4 2 1 0

Rapport with audience, Gestures,
Voice, quality of question asked)

Strategy (Structure of Speech, /1 1 0.5 - 0

Timing and Teamwork)

Language (Grammar, Pronunciation, /1 1 0.5 - 0

Word Selection)

TOTAL 10

The written report is marked on the following criteria:

CRITERIA Point/10 Excellent Fair Unsatisfactory Poor

Situation assessment (Understand /3 3 2 1 0

the case study situation)

Quality of the analysis (Critically /4 3-4 2 1 0

analyse the case study using
relevant theory and research,
external references)

Writing style (Use of appropriate /3 3 2 1 0

layout and discipline and specific
language indicate a
comprehensive understanding of
the case study)

TOTAL /10

The reflection report is marked on the following criteria:

CRITERIA Point/10

Interpret and feedback other teams’ presentations and debates 4

Reflect what you have learned from other teams’ presentations and debates 4

Writing style (Use of appropriate layout and discipline and specific language 2
indicate a comprehensive understanding of the presentation and debate)

TOTAL 10
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A3. In-lecture online quiz (Individual) (15%)

Overview
The in-lecture online quiz (Individual) at the beginning of each lecture is to check whether
students capture key knowledge of relevant book chapters and other assigned readings. To
perform well in this assessment, students are encouraged to thoroughly read all assigned
readings.
● Length: 3 minutes
● Format: 5 multiple-choice questions
● Venue: Paper-based
There are 11 quizzes throughout the course. The lowest quiz will be dropped. Each of the 10
highest scored quizzes contributes 1.5% to the total grade. Any absence from a particular
quiz means a ZERO is applied for the quiz.
Details
Weight: 15% (i.e., 1.5% per tutorial).
Type of Collaboration: Individual.
Due: On-going from lecture 1.1 to lecture 11.1.
Duration: 3 minutes.
Marking criteria and standards
Each quiz includes 5 multiple-choice questions. Each of these questions is worth 2 marks,
making a total of 10 marks. An example of the questions is:
What two organizational functions most typically report to the chief financial
officer?
a. Accounting and finance.
b. Finance and human resources.
c. Finance and risk assessment.
d. HR and IT.
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Assessment B: Personal SWOT analysis (15%)

Overview
Each student will write a 2,000-word personal reflection essay. Students should apply
knowledge from the conceptual material covered in class in order to design an individual
SWOT analysis, which is used to evaluate themselves and their potential management
strengths, weaknesses, opportunities, and threats. The report should include:
– A famous quote that you will “live by”. Explain how this quote demonstrates who
you are and how it inspires you. It is also important to provide practical examples that
illustrate your implementation of the quote in your life.
– A personal VISION statement (Where you want to be?) and MISSION statement
(How will you get where you want to be?)
– Use a four-sectioned box and list all your SWOT components as a visual aid. (This
visual summary does not need to be complex, but it must be included).
– SWOT analysis: Define your personal strengths and weaknesses and the
opportunities and threats for your future career. The report MUST be written in APA
format (APA 7th edition), including university standard cover page, correct citation, and
referencing. It is recommended that you use graphs, figures, or data to support your
analysis.
Details
Weight: 15%.
Type of Collaboration: Individual.
Due: Lecture 6.1.
Submission: This is to be submitted via E-learning with plagiarism check on Turnitin.
Format: The individual report is in 12-point Arial font with APA 7th referencing style.
Length: 2,000 words (more or less 5%).
Curriculum Mode: Individual report.

Marking criteria and standards

The report is marked on the following criteria:

Unsatisfactory Pass Credit Distinction High distinction

CRITERIA
0-6 7-8 9-11 12-13 14-15

Living motto No living motto There is a There is a living There is an Very clearly
living motto motto presented. inspirational living determined living
(20%)
presented Good explanation motto presented. motto. Outstanding
without clear of how the motto Very good explanation of how
explanation of inspires personal explanation of how the motto inspires
how the motto life. Some real-life the motto influences personal life. Very
inspires examples are personal life. A wide profound and
personal life. presented to range of relevant real- practical examples
Unclear real- illustrate the life examples are that illustrate the
life examples. implementation of presented to illustrate implementation of
the quote in the implementation of the quote in
personal life. the quote in personal personal life.
life.
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Unsatisfactory Pass Credit Distinction High distinction

CRITERIA
0-6 7-8 9-11 12-13 14-15

Personal vision No personal There is a There is a good Clearly determined Very clearly
statement vision personal personal statement. Very good determined and
statement statement with statement with self-understanding of motivational
(20%)
little self- determination of the current status, statement.
understanding the current status future goals. Good Excellent self-
of the current and future goals. determination of the understanding of
status, future Unclear direction path to these goals. the current status,
goals, and the to achieve these future goals, and
direction to goals. the direction to
achieve these achieve these
goals. goals.

Determination No Satisfactory Good Very good Outstanding and

of personal determination determination determination of determination of thorough
strengths, of personal of personal personal SWOT personal SWOT and determination of
weaknesses, SWOT and its SWOT and and some of its its significant impacts personal SWOT
opportunities implications to without implications to on personal future and its very clear
and threats for personal future realizing its personal future career implications to
personal future career implications to career personal future
career personal career
future career
(40%)

Clarity and No/poor Basic Good presentation Very good Excellent

appropriateness presentation of presentation of ideas. presentation of ideas. presentation of
of expression ideas. Meaning of ideas. Language mainly Language is fluent. ideas. Engaging
(including unclear and/or Meaning is fluent but with Grammar and writing style with
language, grammar apparent but occasional minor spelling are almost perfect grammar,
grammar, tone, and/or spelling some poorly errors correct. Very good spelling and
spelling and contain structured paragraph structure punctuation and
punctuation) frequent errors sentences paragraph structure
and
(10%)
paragraphs.
Grammar
and/or
spelling errors

Referencing Fails to include Some poor Minor errors in Good APA7 in-text Excellent APA7
APA7 examples of APA7 in-text citation and reference intext and
(10%)
referencing APA7 in-text citation and/or list. At least 12 high- reference list. At
style in-text citations reference list. At ranking journal least 15 high-
citations and/or and/or least 10 high- articles are included. ranking journal
reference list reference list. ranking journal articles are
correctly or At least 08 articles are included.
consistently. high-ranking included.
Less than eight journal articles
high-ranking are included.
journal articles
are included.
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Assessment C: Final examination (35%)

Overview
Students will take a mandatory final exam which accounts for 35% of the total grade. Format
of the exam should be directly communicated in the class.
Final exam has a threshold mark of 45%, ie. you are required to achieve a minimum 45% mark
for this assessment.

Details
Weight: 35%.
Type of Collaboration: Individual.
Due: TBA.
Submission: Paper-based examination in the exam room.
Format: TBA.
Duration: 90 minutes.
Curriculum Mode: Closed-book final examination.
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Teaching Activities
SCHEDULE OF ACTIVITIES

Required Readings
Required Readings &
Lectures Topic Tutorials Topic & Assignment Due
Assignment Due Dates
Dates

1.1 Course overview REQUIRED: 1.2 Course overview, Case applications

requirements and (Chapters 1 and 2)
Organization of student Chapter 1
expectations
teams
Chapter 2
Organization of
An Introduction to
RECOMMENDED: student teams
Management
Harvard Business Review Case study
➢ Managers and You
- What Does It Mean to Be analysis practice
in the Workplace
a Manager Today?
➢ Decision Making
Henry Mintzberg - Stories
Quiz practice
of Managing
Assessment A3 Weekly
personal quiz #1

2.1 ➢ Global Management Chapter 3 2.2 Case study Case applications –

➢ Valuing a Diverse analysis Elearning system
Chapter 4
Workforce (Chapters 3 and 4)
Assessment A3 Weekly
personal quiz #2

3.1 ➢ Socially Conscious Chapter 5 3.2 Case study Case applications –

Management analysis Elearning system
Assessment A1 Team
(Chapter 5)
Progress Report
Assessment A3 Weekly
personal quiz #3

4.1 ➢ Managing Change Chapter 6 4.2 Case study Case applications –

➢ Constraints on analysis Elearning system
Chapter 7
Managers (Chapters 6 and 7)
Assessment A3 Weekly
personal quiz #4

5.1 ➢ Planning and Goal- Chapter 8 5.2 Case study Case applications –
Setting analysis Elearning system
Chapter 9
➢ Strategic planning (Chapters 8 and 9)
Assessment A1 Team
Progress Report
Assessment A3 Weekly
personal quiz #5
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Required Readings
Required Readings &
Lectures Topic Tutorials Topic & Assignment Due
Assignment Due Dates
Dates

6.1 ➢ Fostering Chapter 10 6.2 Case study Case applications –

Entrepreneurship analysis Elearning system
Due: Assessment B
(Chapter 10)
Personal SWOT Analysis
Assessment A3 Weekly
personal quiz #6

7.1 ➢ Organization Chapter 11 7.2 Case study Case applications –

Design analysis Elearning system
Chapter 12
➢ Organizing Around (Chapters 11 and 12)
Teams Assessment A1 Team
Progress Report
Assessment A3 Weekly
personal quiz #7

8.1 ➢ Human Resource Chapter 13 8.2 Case study Case applications –

Management analysis Elearning system
Assessment A3 Weekly
(Chapter 13)
personal quiz #8

9.1 ➢ Interpersonal and Chapter 14 9.2 Case study Case applications –

Organizational analysis Elearning system
Chapter 15
Communication (Chapters 14 and 15)
➢ Organizational Assessment A1 Team
Behavior Progress Report
Assessment A3 Weekly
personal quiz #9

10.1 ➢ Leadership Chapter 16 10.2 Case study Case applications –

➢ Motivation analysis Elearning system
Chapter 17
(Chapters 16 and 17)
Assessment A3 Weekly
personal quiz #10

11.1 ➢ Controlling Activities Chapter 18 11.2 Case study Case applications –

and Operations analysis Elearning system
Assessment A1 Team
(Chapter 18)
Progress Report
Assessment A3 Weekly
personal quiz #11

12.1 Revision All chapters Integrated case Management

study analysis Practice – Elearning
Final presentation and Assessment A1 Interview 12.2 system
report with a Manager Project
(Group) – Oral
Presentation
Submit Assessment A1 Interview with a Manager Project (Group) – Written Essay: 23:59 pm on 4
December 2022 on the ISB E-learning system

Final exam review (self-study)

FINAL EXAM: TBA

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TUTORIALS
Tutorials following the lecture in each session provide students the opportunity to apply and
share knowledge by doing a variety of in-class activities individually or in groups such as
exercises, discussion, and presentation. These activities focus on demonstrating your skills
and help you build your ability to achieve the learning outcomes for this unit.
Tutorial questions/exercises will be regularly set and uploaded in ISB Elearning system. You
will be expected to have completed specific reading and exercises and other required materials
prior to attending each lecture and tutorial class. If you have not prepared adequately, you will
not get the full benefit from this learning opportunity.
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Learning Resources
ESSENTIAL READINGS

Prescribed
Robbins, S. P., & Coulter, M. K. (2018). Management (14th ed.). Pearson
textbook
Recommended
As assigned by the instructors.
readings

ONLINE RESOURCES

E-library https://smartlib.ueh.edu.vn/
Log-in with UEH-ISB account
E-learning https://e-learning.isb.edu.vn/

REFERENCING REQUIREMENTS
Student assignments are to contain original content created by the students. Assignments will
be rejected if they include plagiarized content or contain excessive amounts of quoted/cited
material and minimal original content. Students will receive a grade of ZERO (0%) for any
assignments rejected for this reason. Written assignments WILL BE RANDOMLY checked by
the lecturer with Turnitin.com, an online plagiarism-checking tool.
Furthermore, your reference to support your statements must be from a reliable source, such
as textbooks, additional reading materials, and reference books. However, many websites are
not reliable sources. Examples are Wikipedia.org, about.com, and ask.com. If you are not sure
if a reference is acceptable or not, please contact the lecturer.
The Publication Manual of the American Psychological Association (APA) 7th ed., will
serve as the primary reference materials for all students. Therefore, all papers must be
submitted in APA format. The mechanics of student papers and work will be evaluated, as well
as the content. It is imperative that guidelines be reviewed before an assignment is begun. It is
also important that the required submission format be followed in compiling the final paper or
assignment.
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TRIMESTER 3 2022

General Information & Policy

Submission
Assignment cover sheet
▪ All assignments are required to be submitted with an Assignment Cover Sheet.
▪ Group assignments are to be submitted with a Group Assignment Cover Sheet as well
as a Peer Evaluation Form depending on the request of the unit instructor.
Non-contributing team members can sometimes be an issue with group-work structured
assessment. Individual student group work scores may be adjusted as a result of peer
dissatisfaction with a particular student’s contribution to group work assignments, as reflected
in submissions of the evaluation form.

🛈🛈 NOTE:
▪ Assignment cover sheets and the evaluation form can be located on ISB E-learning
system (https://e-learning.isb.edu.vn/)
▪ Students are advised to keep a copy of all assignments submitted for marking.
Submission style
Assignments are expected to achieve a professional standard:
▪ Be typed, one and a half spaced, on A4 paper
▪ Use a simple clear format, suitable for a report to senior management in a commercial
organization.
Submission method
Soft copy: submitted electronically via ISB E-learning system (https://e-learning.isb.edu.vn/)
before the deadline (Suggested title: Student name/ Groupname_Unitname_Name of
Assignment).
Hard copy: submitted to your lecturer(s) on the due date if required.
Late assignment and make-up policy
All quizzes, the mid-term tests, group assignments, and final exams must be taken on the
assigned dates. No late assignments will be accepted unless prior authorization is granted by
the Unit Coordinator. In case such an authorization is not granted, grade deduction will be
applied. The Unit Coordinator may decide not to accept assignments that are not submitted
within 3 days after the assignment due date. However, if there are extenuating or unforeseen
circumstances, the Unit Coordinator must be contacted before the quiz, midterm, group
assignment or final exam dates to authorize a make-up if required.

Attendance
Class attendance is compulsory and students should provide reasons for the failure to attend
the class on a particular lecture/workshop session. Students are required to attend a minimum
of 80% of all classes in order to secure class participation marks. Please let your lecturer(s)
and/or ISB know AND submit a request for absence form to the Student Advisor prior to the
session if you are unable to attend any session.
Cases equating to an absence:
▪ Arriving to class late by 15 minutes at the beginning,
▪ Arriving late by 5 minutes after the break
▪ Leaving prior to the scheduled end time without the permission of the lecturer
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TRIMESTER 3 2022

🛈🛈 IMPORTANT: Students will not be allowed to sit in the final examination if violating the
above absence rule.

Electronic Device Use

▪ Cell phones will be turned off or switched to vibrate mode before class starts.
▪ No phone calls or text messaging are allowed inside the classroom during class time.
▪ Portable listening and/or music devices may not be operated in the classroom.
▪ Headphones and/or ear buds of any type may not be worn while in the classroom
whether operating or not.
▪ Laptop and other electronic devices are not permitted unless specifically authorized
by the lecturer exclusively for note taking and doing class work.

🛈🛈 IMPORTANT: If you are in violation of these policies, you will be excused from class
and an absence will be assessed.

Email Etiquette
Your lecturers receive many emails each day. In order to enable them to respond to your emails
appropriately and in a timely fashion, students are asked to follow basic requirements of
professional communication.
Your emails should:
▪ Have a concise and descriptive title, including the class and name of the unit you are
enquiring about
▪ Be clear about the intention of their emails
▪ Use appropriate tone and language, proof-read what is written in the email before
sending it.
Students should also allow 3-4 working days for a response before following up. If the matter
is legitimately urgent, you may indicate “URGENT” in the email subject header.
Make an appointment: If your email request is complex and requires a lengthy response it
may be probably best to make an appointment with your lecturer/instructor to meet in person.

Disability Support Services

Students with disabilities are advised that accommodations and services are available at UEH-
ISB. It is the student's responsibility to contact the UEH-ISB office and submit appropriate
documentation prior to receiving such services.

Additional Information
This unit guide may be revised at the discretion of the Unit Coordinator with approval from
Program Academic Director and School Academic Committee where appropriate.