19BME064

TheVFXCADGr
oupBusi
nessPl
an

Prepar
edby
TheVFXCADGr oupst
aff
wi
thhelpfr
om
Tr
aini
ng&Perfor
manceManager

Publ
i
shedDecember5,
2021
 19BME064

Tabl
eofCont
ent
s
I
ntr
oduct
ion

 Mi
ssi
onandGoal
s

 Obj
ect
ives

 Asset
s

 Met
hodofOper
ati
on

1.Wor
kFl
ow

2.Rol
esandResponsi
bil
i
ties

1
 19BME064

I
NTRODUCTI
ON
TheVFX CAD Companyi saDepar tmentofEner gyf aci
li
tyoperatedbyt heSoutheasternUniversi
ti
esResear ch
Associati
on( SURA)i nv olv
edi nhi ghlysophi
sti
catedr esearchtost udythefundament alpr
operti
esofsub- atomic
matter.Ther esponsibil
ityfordesigninganddocument i
ngelectri
calandelect
roni
cwiringdiagrams,chassis,l
ayouts,
cir
cuitboards,etc.f
ort heAccelerator,t
heFreeElectr
onLaser( FEL),andot
hermajorsystemsf orwhi
chi sresponsi
ble,
rest
swi t
ht heCADGr oupintheAccel erat
orEngi
neer i
ngDepar t
ment .

Thisplanisdesi
gnedtoi denti
fytheframeworkforimprov
edgroupoperati
ons,cont
inuouspr
ocessi
mprovement,
and
quali
tycustomerserv
ice.Itwillber
eviewedinsixmonths(Jan2004)bytheGrouptoev al
uat
eit
simplement
ati
onand
makeanynecessar yr
ev i
sions.Itwi
ll
thereaf
terberevi
ewedannual
ly.

MI
SSI
ON&GOALS
Missi
on:Ourmissi
onistoproduceaccurateandwell-
document
edelect
ri
cal
,el
ect
roni
c,andel
ect
ro-
mechani
cal
desi
gns,
aswel
lasdocument
sfrom desi
gns,f
oravar
iet
yofJLabcust
omers

Goal
s:Toper
for
m ourmi
ssi
on,
theGr
oupst
ri
vest
oreachsev
enmaj
orgoal
s:Goal

Goal
1.Maxi mizetechnicaldesi
gnski l
lsthroughtraini
ng
Goal
2.Keepsof twarecur r
entanddistributed
Goal
3.I
ntegratecustomer sintoav i
sibleandst andardi
zedprocess
Goal
4.Definewhatconst itut
esanaccept abl
ejob
Goal
5.Uti
lizewell-managedout sourci
ngt osupplementi n-
houseresour
ces
Goal
6.Establi
shr eal
ist
icdocument ati
onst andardsandappl yt
hem consist
ent
lyandequi
tabl
y
Goal
7.Maintainusefulwor kmet r
ics

OBJECTI
VES
Obj
ecti
ves:Eachofourgoal
shasasubordinat
esetofobj
ect
ivesf
oratl
eastt
henexty
ear
.Ifwemeetal
loft
he
obj
ect
ivesunderagoal
,wewi l
lhav
ereachedthatgoal
.

Goal1.Maxi mizet echnicaldesi gnski l

lsthr
ought rai
ning
1.
1Ident i
fyqualif
icati
onsandski l
lsrequir
edf ordesi
gners
1.1.
1Def ineMEqual i
fication
1.1.
2Def ineEEqual if
ication
1.
2Assessdesi gners’currentski l
l l
evelagainstr
equir
ement s
1.2.
1Ident i
fygaps
1.
3Ident i
fytr
ainingpr ogramst hatteachrequiredskil
l
s
1.
4Cr eatedevelopmentpl ansf oreachdesi gnertoaddr essgapswi
thappr
opr
iat
etr
aini
ng
1.
5Cr eatePCADt rai
ningpr ogr am forcustomers

Goal2.Keepsof t
war eandhar dwar ecurrentanddi stributed
2.
1Upgr adeorreplaceatl east2oft hedesi gners’oldestand/ orleastcapableCPUs/
RAM eachy
ear
2.
2ManagePCADl icensingf orcust
omer s
2.2.1Defaultpermi ssionlevelfornon-EECADpeopl eis“schematic”
2.2.2Createper manentPCADseat sf orallappr opri
ateEECADdesi gner
s
2.
3ManageAut oCADl icensingf orsit
ewi decustomer s
2.
3.1Mai nt
ainalistofcur rentnetwor kandst andal oneusers
2.
3.2Cr eat
e/maintainper manentAut oCADseat sf orallappropriat
eEECADdesigners

Goal3.I
ntegrat
ecust omersint
oav isi
bleandstandardi
zedpr ocess
3.
1Managesi ngleLibrar
yusedby al
l
3.1.
1Wor kwi thcust
omer st
oidentif
yaddit
ional
Librar
yent ri
esnotnowint
heEECADLi
brar
y
3.1.
2Updat ecustomers’computersdai
lywithEECADmast erli
brar
ies
3.1.
3Updat ecustomers’computerswit
hEECADst andardformats

2
 19BME064

3.
1.4Requi
ret
hattheLi
brar
ybeusedforal
ldesi
gnwor
k,i
ncl
udi
ngwor
kdoneby
cust
omer
s
3.
1.5Creat
eLi
brar
yManagerrol
einEECAD

Goal
4.Defi
newhatconst itutesanaccept abl ejob
4.
1Allr
equestsmust i
ncl ude:
− Acl earandl egi blestat ementofwhati sneeded
− Per tinentmount i
ng/ i
nst all
ati
oni nfor mat ion
− Wher et hej obwi llfi
tint oalargersy st em andwhati twilldo
− Desi r
edDel iver yDate
− Poi nt(s)ofcont actwi themai landphone
− Ani ndicat i
onofwhet herout sour cingi saccept ableifitcannotbedonei n-house
− Apar ticulardesi gnermayber equest edundercer taincircumstances
4.
2Requestsformechani caldesi gnwor kmustal soi nclude:
− Acompl etebi llofmat er i
als
− I nf
or mat iononanynewcomponent s
− Asket chorsampl e(“asbui l
t”)
4.
3Requestsforel ectrical/electroni cdesignwor kmustal soinclude:
− I nf
or mat iononanynewcomponent s
− Aschemat icwi thcr i
ti
cal netsdef inedandassoci atedr ulestobeappli
edt othenets
oI ftheschemat icissubmi t
tedel ectroni
cally,provi
deal i
brar
y,useatl easta25milgr
id(asmall
er
gr i
dwi l
laddt i
met ot hej ob), anduseBorCsi zesheets(l
argersheet swil
laddt
imetothej
ob)
4.
4PCBoardr equest smustal soinclude:
− Boar dsize
− Pr eferrednumberofl ay ersandst acki ng
− Anycr iti
cal component placement s
− Whet hert ouset hrough- holeorsur f
acemount
− Anyspeci al fabr i
cationi nformat ion( e.g.“ nosol dermask”ar eas,
specialplat
ing)
4.
5Requestsforanyot hert ypeofj obmusti ncl udeasket ch

Goal5.Uti
li
zewel l
-managedout sourci
ngtosuppl ementin-houseresour
ces
5.
1Publishcri
teri
afordoingelectri
caldesi
gnwor kforJLabi nthefor
m ofaStat
ementofWor
k(SoW)
5.
2Wor kwithProcurementtoi
dent i
fy
5.2.
1v endorsforout
sour ci
ngselectedj
obs
5.2.
2cont r
actorswhocanbebr oughtintowor konov er
fl
ow
5.
3Managecont r
actedworktosamest andardasin-housewor k

Goal6.Est abli
shr eali
sti
cdocument ationstandar dsandappl ythem consist
entl
yandequi t
ably
6.
1Pr ovi
dest or ageandf i
lestruct
uref ordesi gndocument ati
on
6.
2Publ i
shr egul arreportstoManagement
6.2.
1st atusofdesi gnpr oj
ectsfini
shedv sdocument ed
6.2.
2t urnaroundt imesforcheckpr i
nt sandv el
lumsby customer
6.
3Putduedat e( twoweeksf rom deli
v erydat e)oncheckpr int
sandemai l
customerswhohav ehadt hem bey
onddue
dat
e(copyt othei rsupervi
soranddesi gner )
6.
4Emai lcust omer swhohav ehadv ell
umsf ormor ethantwoweeks( copytothei
rsuper
visoranddesigner
)
6.
7Del i
veral l
v ell
umst oaper sonforappr oval;don’tdropthem off

Goal7.Mai ntainusef ulwor kmet rics

7.
1Desi gnersest imatewor kinhour sforever
yjob
7.
2Desi gnerslogtheirwork(contract managerl
ogst i
me,costf
orcontr
actedj
obs)bycust
omer ,
proj
ect
type,
name–
notf
orext ernalconsumpt i
on
7.
2.1logt i
meexpendedon
-resear ch(ME&EEpr oject s)
-prepar ati
on( MEprojects)
-gener ati
ngschemat i
c( EEpr oject
s&bl ockdiagrams/ sy
stemprint
s)
-designwor k(ME, EEpr ojects&blockdi agrams/systempri
nts)
-customer /
contractorinterface(ME,EEpr oj
ects&blockdiagrams/systempri
nts)
7.
2.2logev ents
-datejobi ntoGroup
-datedesi gnerstartswor k

3
 19BME064

-dat
echeckpr i
nt(
s)out
-dat
echeckpr i
nt(
s)back
-dat
eoutf orinter
nalcheck
-dat
ebackf rom inter
nalcheck
-dat
ev el
lumout
-dat
ev el
lumback
-dat
edocst oDocumentCont rolandjobloggedout
7.
3JobCont r
olcompi l
eweekl yandmont hlysummar i
esofallwor
k—in-
houseor
out
sour
ced
7.
3.1bycustomerforexternaldistr
ibuti
ont ocustomers’
managers
7.
3.2bydesi
gner( i
ncludi
ngor i
ginalesti
mat es)fori
nter
naluse

ASSETS
ManagementStr
uctur
e:Managementi
sconsi
der
edanassetasi
tpr
ovi
dest
heoper
ati
onalf
ramewor
kfort
heGr
oup,
i
tsr
esources,
andit
sleader
shi
p.

LabDi rector:ChristopherLeemann
AcceleratorDi v
isionDi rect
or:SwapanChatt
opadhyay
AcceleratorEngi neer i
ngGroupLeader:Wil
lOren
Elect
ricalSy st
emsManager :
Bil
lMerz
Elect
ricalSy st
emsDeput y:RonLauze’
EEComput erAssi stedDesign(CAD)GroupLeader
: RogerFl
ood

Equipment:TheGroup’
sequi
pmentconsi
stsal
mostcompl
etel
yofcomput
erhar
dwar
eandsof
twar
e.SeeAppendi
xF
foracurr
entinv
ent
ory.

TheGr oup’
sdesignersshouldneverbelimitedbyt
hecapabi l
i
tiesoftheirhar dware.Thehardwarerepl
acementplan
att
empt stoprovi
deev er
ydesignerwit
hhar dwar
ecapableofusingthef ullcapabi
li
tiesofthesoft
ware.TheCPUsand
RAM onatl eastthr
eemachi nesay earshouldbeupgraded.Thepriori
tyi sthatthet wooldestand/
orleastcapabl
e
machinesareupgr adedf i
rst
.Machinest hatarer
eplacedareconsi deredasser verrepl
acementsbeforetheyare
decl
aredexcess.

Staf
f:Thestaf
fiscur
rent
lycomposedoff
iver
egul
arempl
oyees,at
erm empl
oyee,ast
udent
,af
ull
-t
imecont
ract
or,
andapart-
ti
mecasual
employee.

Desi
gner
s: RogerFlood
Lori
Zukerman
Ismael(Mel)Gonzal
es
DavidWill
iams
Kim Ryan
GordonBaker–onl oanfrom Mechani
cal
Engi
neer
ing(
Ter
m)
Miri
am Angello–StudentInt
ern
KevinArenius–Contract
or

Techni
cian: BobVi
gnat
o–Ret
ir
ed(
Par
tti
meCasual
)

4
 19BME064

METHODOFOPERATI
ON
Wor kFlow:Thegeneraloper
ati
onoftheEECADGr oupconsi
stsofcustomer
sbringi
ngwork,ei
therelectr
onicall
yusing
ourWeb- basedwor krequestform,orinhardcopy.Weacceptwor kinanyf or
m aslongasi tmeet sallofour
acceptancecri
teri
a.General
ly
,customersbri
ngei
theradesi
gnt hattheywantust or
efi
ne,al
ter,etc.orani deathat
theywantust otur
nintoadesign.SeeAppendi
xB.

Allworkisl oggedinbyoneofour“ workcoor di

nator
s”whomustf i
rstensureitmeet sal lofouracceptancecr
iteri
a
(AppendixE) .Therequestmustprovideaclearstat
ementofwhatisneededast heendpr oductaswell asif(
andhow)
i
twillfi
tintoal ar
gersy stem.Thecustomermayi ncl
udearequestthatapar t
iculardesignerworkonthepr oj
ectif
, f
or
example,thecust omeranddesi gnerhavewor kedonasi mil
arprojecttogetherpreviously.Thecustomermustal so
i
ndicateifhe/ sheiswi ll
ingtohavet hejoboutsourcedi
ftheEECADst af
fcannothandl eit.Mosti mport
ant
ly,all
acceptablejobsmusti ncludeausableschematicwithmounti
ng/instal
l
ationinformat i
oni fappl
i
cable,agoodbillof
materi
als,andal i
brary
.

Onceajobi saccepted,thewor kcoordinatorassi

gnsitapri
ori
tyandapr ojectdesigner
,andenterst
hati
nfor
mati
on
i
ntothel
og.Pr i
orit
iesarebasedonwhatpr ogram/depar
tmentcategor
ythejobisfor.Thecategor
iesar
e:
 EEACSy stems
 EEDCSy stems
 EEI &CSy stems
 EESuppor tServi
ces
 EERFSy stems
 Phy sics(Halls,
exper
iments)
 SRFI nsti
tute
 Saf etySyst
ems
 Injector(
Sour ce)
 SNS
 FEL
Therel
ati
vei mportanceoft heseprogram/ depart
mentcat
egorieschangesof t
en,sot heworkcoordi
nat
orsmustbe
awar
eofchangesandadj ustprior
it
iesaccor di
ngl
y.

Sel
ecti
onofapr ojectdesigneri
sbasedont hreethi
ngs.Fi
rst,whichdesigner
shav et
het echnicalexper
ti
setocarr
y
outthejob;second,whichqualif
ieddesi
gner
shav eworkl
oadst hatcansupportit
;andthi
rd,isthedesignerr
equest
ed
bythecustomeroneoft hese?Ifther
eisnodesignerwhofitsthef i
rstt
wocr i
ter
iaandthecust omerhasnotruledit
outi
nt heworkrequest,thejobwill
beout
sourced.

RolesandResponsi bi
li
ties:Ther olesoftheEECADst akehol
ders,aswel lastheirassoci
atedresponsibi
li
ties,are
l
istedinAppendixD.Al l
butoneoft heGroup’
scurr
entstaffisadesigner
,andmostoft heseeit
herare,oraspiretobe,
qualif
iedforbothelectr
ical/
electr
onicworkandforthemor emechani calworkthatisinvol
vedwithelectr
icalsy st
em
design.Therefor
e,withtheexcept ionofJobControl
,thestaff’
sresponsibi
l
iti
es,andtheskil
lsassociat
edwi tht hem,
arecumulative—fr
om basi cskil
l
st hatappl
ytoal
l,
toskil
lsthatareuniquetooneperson.

Gener
alDesi
gnResponsi
bil
it
ies:

Al
ldesi
gner
shav ecert
ainbasicresponsi bil
i
tiesincommon:
 Possessbasi cdraf
tingski
lls
 Famili
aritywi
thcomput er-assisteddesign
 Understandandf ol
lowgr oupwor kpr act
icesperbusi nesspl
an
 Profi
cientinbasicuseofWi ndowsMSOf f
icesuit
e
 Abil
it
yt oplanandest i
mat ewor k
 Abil
it
yt ocommuni cateeffectivelyforsuccessf ul
result
s

Desi
gner
swhodomechani calworkhaveadditi
onalresponsibil
it
ies:
 Understandmechanicalconceptsoftol
erance,loading,anddi
mensi
oni
ng
 Recognizemechanicalsy
mbol ogy
 Understandthemechanicalfabri
cat
ionpr
ocess
 Profi
ci nAut
encyi oCAD

Desi
gner
swhodoel
ect
ri
cal
/el
ect
roni
cwor
k(PCboar
ds)hav
esi
mil
ar(
butnoti
dent
ical
)responsi
bil
i
ties:
5
 19BME064

 Understandelectri
cal/
electronicconceptsoftol
erance,
loadi
ng,
anddi
mensi
oni
ng
 Recognizeel
ect r
ical/
electronicsymbology
 Understandtheelectri
cal/electroni
cfabri
cat
ionpr
ocess
 Prof
ici nPCAD
encyi

Posi
ti
on-
speci
fi
cResponsi
bil
it
ies:

I
naddi
ti
ont
obeingaWor kCoor dinat
or ,
theGr oupLeader
 Communi catesgroupneedst oManagementont r
aini
ng,
space,
manpower
,budget
 Assessescustomer sati
sfact
ion
 Makessoundout sour ci
ngdecisi
ons
 Managesgr oupbudget
 Exerci
sessupervi
sor y&manager ial
responsi
bil
it
ies

Fi
nal
ly
,thei
ndiv
idualr
unningJobCont rol
hasonlytheser
esponsi
bil
i
ties:
 Managel ogsy
stem
 Keepdatabasecurrent&accurate
 Designandproducer epor
tsfromdatabase
 Foll
owupondocument ati
on
 Review/markup/corr
ectmi norengi
neeri
ngchangeor
ders

Addi
ti
onalDut
yResponsi
bil
it
ies:

I
naddi
ti
ontobeingaqualifi
edEEand/ orMEdesi gner,t
heWor kCoor
dinat
orsal
so:
 Ar epr
ofici
enti
npl anningandesti
matingwor k
 UnderstandchangingLabpr i
ori
ti
es
 Setinter
nalpri
orit
iestomat chLabpr
iori
ties
 Knowot herdesigners’capabi
li
ti
es&dev elopmentneeds
 Knowhowt odeal withdif
fi
cult
cust
omer s/sit
uati
ons

I
naddi
ti
ont
obeingaqual if
iedEEdesi
gner,t
heLibr
aryManager
isal
sor
esponsi
blef
or
 Beingprofi
cientincomputerf
il
esmanagement
 Refreshi
ngcust omers’
computerswit
hli
brary
updat
es

I
naddit
iontobeingadesi gnerqual
ifi
edi
nbot
hEEandMEwor
k,t
heSof
twar
eManager
alsohasaddi
ti
onal
r
esponsibi
li
ti
es:
 Managel icense(s)
 Assi gnpermi ssi
onsandseats
 Tr ackusage
 Upgr adehar dwareandsoft
ware

I
naddi
ti
ont
obei ngei
theraqual
ifi
edEEorMEdesi
gner
,theFi
nal
Checker
sal
somust
:
 conscienti
ousl
ycheckothers’
work
 beav ai
labl
eformonthly
rotati
on

Forexampl e,al
ldesigners,i
ncludingthestudent,hav ethesi
xcommonresponsibi
li
ti
esandar eexpectedtohav ethe
skil
lsassociat
edwitht hem (AppendixC).Adesi gnerwhodoesonlymechani
caloronlyelectr
ical
/elect
roni
cwor khas
thesesixcommonr esponsibil
i
tiesplusthefourt hatareuni
quetot
hei
rspeci
alt
y;total
ingten.Designer
swhodobot h
mechanicalandelectri
cal/el
ectronicworkwillhav ethecommon6plusall8ofthespecial
izedresponsibi
li
ti
es;atotal
of14.

The5wor kcoor
dinatorr
esponsi
bil
i
tiesf
allonqual
i
fieddesi
gnerswhoal
readyhaveeither10or14responsi
bil
iti
esas
desi
gner
s.TheGr oupLeader
,whoisoneoft hewor
kcoordinat
ors,
hasanaddit
ionalsetofuni
queresponsi
bil
i
tiesthat
bri
ngshi
st ot
ali
ntothetwent
ies.

Addi
ti
onalf
uncti
onsli
keLibrar
yManagerandSof
twar
eManageradduni
quer
esponsi
bil
i
tiest
othet
otal
soft
he
desi
gner
sassi
gnedtoper
formthem.

Si
nceJobCont
rol
isnotr
unbyadesi
gner
,ther
esponsi
bil
i
tiesoft
hisf
unct
ionar
ebot
huni
queandcompl
eteunt
o

6
 19BME064

t
hemsel
ves.

Werecognizethatcustomer stoohav etheirparttoplayinhowwel lwecanservethem.Weser

veourcust
omer
sand
t
heLabbestwhencust omer sadheret otheirr
esponsi bi
li
ti
es:
 Pr ovi
dewor krequest sthatmeett heGroup’ spubli
shedacceptancecr
it
eri
a
 I ndicatedesignerpreference&i foutsourcingisOK
 Logof fsof
twar eseatwhennotusi ngi
t
 Ret urncheckpr i
ntsprompt l
y
 Si gnv ell
umspr ompt l
y
 Pr ovi
decour t
eoussuppor ttodesignersassignedt othei
rwork

Pr
ofessi
onalDev
elopment

Skil
lsAssessment:Eachpositi
oni nt
heGroupisassoci
atedwithoneormor equal
ifi
cati
ons(setsofrelated
skil
ls)
.Thesear eli
stedinAppendi
xCal ongwitht
heprof
ici
encylevelr
equiredfort
hepositi
on.Annuall
y,theGr oup
Leaderwi l
lassesstheactualpr
ofi
ciencyoftheemploy
eesfil
li
ngeachposi t
ionagai
nstwhatisrequi
red.Any“ gaps”
thatareident
if
iedaredocumentedi
nt heemployee’
sper
for
manceappr ai
salasexpect
ati
onsforthecomingyear.

Traini
ng:Theindi
vidualgroupmemberandt heGroupLeaderworkwi t
htheTraini
ngandPerformanceOf
fice
toidentif
yway stoclosetheskillgapandhelptheemployeemeett herel
atedperfor
manceobject
ive.For
malshor t
courses,bothonandof fsite,maybesupplementedbyonlinet
rai
ning,mentori
ng,OJT,readi
ngpubl
ishedmater
ials,
conferences,et
c.andarefundedbyt heGr
oup.

St
andar
dsofPer
for
mance

Pr
oductQuali
ty:Ourhighestpri
orit
yi stoproducedesignst
hatmeetorexceedcust
omerexpect
ati
ons,t
hat
wor
kwhent heyar
efabri
catedandinstal
led,andthatarewell
-document
edsotheycanberepr
oducedormodi
fi
edwith
asl
i
ttl
eeff
ortandasmuchaccur acyaspossi bl
e.

Cust
omerSer v
ice:Customerser
v i
ceisessent
ial
andi
sourhi
ghestpr
ior
it
yaf
terpr
oductqual
i
ty.Ef
for
tst
o
sat
isf
yourcustomersincludebutarenotli
mitedto:
 Timeliness
 Adherencet ospecifi
cati
ons
 Flexi
bili
tywithi
ngui del
i
nesofBusinessPl
an
 Keepingcust omerinfor
med
 Request i
ngfeedbackoncompl etedwork

Metrics:“
Ifitdoesn’tgetmeasur
ed,i
tdoesn’
tgetdone.”Thatquotemaybeal i
ttl
eextr
eme, butitoft
eni
sn’tf
ar
fr
om thetr
uth.Wemeasur eourownperfor
manceinav ari
etyofwaysandt rackourcustomers’i
nteract
ionswit
husas
well
.JobCont roltakesthedat aprovi
dedbythedesigners,t
urnsitint
or eport
sthatcani mproveper for
mance,and
ensur
esitgetsintot heri
ghthands.Welogtwokindsofint
ernaldat
aandpr oducetwor egul
arr
eports.

Logs:Jobsar eloggedi nwhent heyarer eceiv

edbyawor kcoor di
natorandloggedoutbyt hedesigner
(orcont
ractmanagerf oroutsourcedwor k).Howev er,weal sologsev er
almi lest
onesi nbetween.Thewor kcoor di
nator
l
ogst hedatethejobisassignedt oadesi gnerorisout sour ced.Thedesi gnerlogst hedatethatcheckpr i
nt(s)goout
andwhent heycomeback; whent hejobgoesoutf orint ernalcheckingandwhent hechecki scomplet
e; andwhent he
vell
um i
stakentot hecustomerandwheni tissigned.Desi gnersalsot r
ackt hehour sthatgointoeachstepi najob:
 r esearch(ME&EEpr oject s)
 pr eparati
on( MEprojects)
 gener ati
ngschemat i
c( EEpr oj
ects&bl ockdi agrams/ syst
empr i
nts)
 desi gnwor k(ME, EEpr ojects&bl ockdi agr ams/syst
empr ints)
 cust omer /
contractorinterface(ME, EEpr ojects&blockdiagr ams/ syst
empr i
nts)

7
 19BME064

Communi cat
ion:
Communicat
ioni
sessent
ialt
omaintai
ningapl
easantandproducti
veworkpl
ace.Themostimport
ant
goalwhen communicat
ing i
sf orboth par
ti
es t
o ensurethe r
eceiverunderst
ands the message t
he waythe
sender
int
ended

1.Concer
nsaboutsaf
ety
,env
ironment
,heal
th,wor
kpr
ocesses,orot
herwor
krel
atedi
ssuesshoul
dbe
br
oughtt
otheat
tent
ionofaWor
kCoor
dinat
or.
2.Concer
nsorquest
ionsaboutdi
ff
icul
tcust
omeri
nter
act
ions,
per
sonneli
ssues,
off
icer
ules&pr
act
ices,
neededr
esour
ces,
ori
ntr
a-gr
oupr
elat
ionsshoul
dbebr
oughtt
otheat
tent
ionoft
heGr
oupLeader
.
3.Concer
nswi
l
lber
esol
ved and quest
ionsanswer
ed i
nat
imel
yfashi
on.I
ssueswi
l
lnotbel
eft
unresolvedexceptwi ththeagr eementofal lpartiesi
nv ol
v ed.
4.Noi deawi llbedi smissedoutofhand.Deci sionst hataf fectotherswi l
lbemadeonl yaft
erthose
affect
edar econsul t
ed( exceptwhenr estr
ict
edbyst atuteorpol i
cy )
.Howev er,onceadeci si
onis
madeandt hoseaf fectedareinformed, everyonewi l
l bothf oll
owitandsuppor tit
.
5.Disagreement sbet weengr oupmember sshoul df i
rstbedi scussedbet weent heprincipal
s,andonly
el
ev at
edi funr esolved.Inmostcases,per sonali nformat ionregardinggr oupmember sandt heir
i
nteracti
onshoul dbekeptwi thinthegroup.
6.Themosti mpor tantconsider at
ioninanydeci sioni sitsef fectont hegr oup’
sabi l
itytoper f
ormi t
s
mission.Groupmember smustal waysaskt hemsel vesi fwhatt heywantt odowi lli
mpr ovethei
rabil
it
y
toaccompl isht hemi ssion.Forexampl e,ifitwi l
lhel pt hem personallybutr educeser vi
cet othe
customer ,
itisnotlikelytobesuppor ted.
.

Off
iceRul
es:Thesemut
ual
l
yagreeduponr
ulesappl
ytoevery
oneintheEECADGr oup;however
,non-
exempt(
hour
ly)
employ
eesmaynotworkmoret
han40hour
sperweekwithoutappr
ovalofov
ert
imebyt heGr
oupLeader.

1.WorkHours:
Start
: 7:00am
Break:10mi nutesany
time
Lunch1hourbet ween11:00am and1:
00pm
Break10mi nutesanyt
ime
Quit 4: 00pm

2.St
affmemberabsencesdur
ingt
heday

I
ncasesofpr
olongedabsence,
comput
ersmustbel
ockedwhi
l
eunat
tended

3.St
affmemberv
acat
ionpl
anni
ng

Request
sfort
imeoffarer
equi
redasfarinadvanceast
het ot
alv
acati
ont
imerequest
ed.Forexampl
e
oneweeknoti
ceforoneweekofvacat
ion,unl
essanunexpect
edcir
cumst
anceoremergencyari
ses.

4.Endofday
close-
down

Al
lfi
leswi
l
lbesaved,appl
i
cat
ionscl
osed,
andcomput
ersei
thershutdown,
reboot
ed,
orl
ockedbef
ore
aGroupmemberdepartsf
ort
heday.

5.Loggi
ng

 AllworkwillbeloggedintheGr oupEl ectr

onicLogNowor kwillbeperformedonLabt i
methatis
notl
ogged
 Logent r
iesforworkest i
mateswi llbemadenol aterthanonedayaf terthejobi
sassi
gned
 Logent r
iesforactualhourswor kedmaybecol lectedinanyform but,tokeepGroup-
widedatacurrent
,
hoursmustbeent eredintotheGr oupElectronicLognol aterthanonedayaf t
eraproj
ectmi l
estone
(e.
g.Research,Preparati
on,PreparingSchemat i
c)hasbeencompl eted
 Youar enotexpectedt oaccountf orallyourwor khoursintheLog( i.
e.Logt ot
alsf
oranydesignerare
notreali
sti
call
yexpectedt oaddupt oeighthourseachday )
.

6.Tel
ephonesandemai
l

 Weareacust
omerservi
ceorgani
zat
ion.Cal
l
sshouldbeanswer
edwhentheyarefi
rst
recei
ved.
 I
fsomework-
rel
atedact
ivi
typr
ecl
udesansweri
ngthephonewheni
tri
ngs,checkv
oicemailandret
urn
8
 19BME064

cal
lswithi
nonehouraft
erbecomingavai
labl
e.
 Donotletthedayendwit
hav oi
cemailfr
om acustomerunanswered,oranemail
from acustomer
unacknowledged.Ev
eni
fyoudon’thav
et heanswer,
lett
hem knowy ou’
reawar
eoft hei
rquest
ion.

7.St
epsf
orGr
oupLeadert
ofol
l
owt
oresol
vei
ssues

 Rev i
ewt heissue
 I
nv esti
gateal laspect
soft hesi
tuat
ion
 Trytoresol veassoonaspossi ble
 Makeappr opriatedeci
sions,communicat
ewhatneedst
obedonewi
thal
lpar
it
iesi
nvol
ved,
andaski
f
theyunder standandwi l
lcomply

8.St
epsf
ornoncompl
i
ance*

 Ver
balWar
ning
 Wri
tt
enWarning
 Wri
tt
enNoti
ce
 Di
scipl
i
nar
ySuspensi
on

*I
tdependsuponthenatur
eofthenon-
compl
i
ance:
e.g.saf
etyv
iol
ati
ons,
phy
sical
assaul
t,et
c.,
woul
dresul
tin
i
mmediatedi
scipl
i
narysuspensi
on