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Business Ethics - Module 3

Education (Bataan Peninsula State University)

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Business Ethics and


Social Responsibility
Quarter 3 – Module 3:
Code of Ethics in Business

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Business Ethics and Social Responsibility – Grade 12
Alternative Delivery Mode
Quarter 3 – Module 3: Code of Ethics in Business
First Edition, 2020

Republic Act 8293, section 176 states that: No copyright shall subsist in any work of
the Government of the Philippines. However, prior approval of the government agency or office
wherein the work is created shall be necessary for exploitation of such work for profit. Such
agency or office may, among other things, impose as a condition the payment of royalties.

Borrowed materials (i.e., songs, stories, poems, pictures, photos, brand names,
trademarks, etc.) included in this module are owned by their respective copyright holders.
Every effort has been exerted to locate and seek permission to use these materials from their
respective copyright owners. The publisher and authors do not represent nor claim ownership
over them.

Published by the Department of Education


Secretary: Leonor Magtolis Briones
Undersecretary: Diosdado M. San Antonio

SENIOR HS MODULE DEVELOPMENT TEAM


Author : Gina R. Bagtas
Co-Author – Language Editor : Eloisa A. Irasga
Co-Author – Content Evaluator : Arjay A. Serrano
Co-Author – Illustrator :
Co-Author – Layout Artist : Melbourne L. Salonga

Team Leaders:
School Head : Reynaldo B. Visda
LRMDS Coordinator : Melbourne L. Salonga

SDO-BATAAN MANAGEMENT TEAM:


Schools Division Superintendent : Romeo M. Alip, PhD, CESO V
OIC- Asst. Schools Division Superintendent : William Roderick R. Fallorin, CESE
Chief Education Supervisor, CID : Milagros M. Peñaflor, PhD
Education Program Supervisor, LRMDS : Edgar E. Garcia, MITE
Education Program Supervisor, AP/ADM : Romeo M. Layug
Education Program Supervisor, Senior HS : Danilo S. Caysido
Project Development Officer II, LRMDS : Joan T. Briz
Division Librarian II, LRMDS : Rosita P. Serrano

REGIONAL OFFICE 3 MANAGEMENT TEAM:


Regional Director : May B. Eclar, PhD, CESO III
Chief Education Supervisor, CLMD : Librada M. Rubio, PhD
Education Program Supervisor, LRMS : Ma. Editha R. Caparas, EdD
Education Program Supervisor, ADM : Nestor P. Nuesca, EdD

Printed in the Philippines by the Department of Education –


Schools Division of Bataan
Office Address: Provincial Capitol Compound, Balanga City, Bataan
Telefax: (047) 237-2102
E-mail Address: bataan@deped.gov.ph

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Business Ethics and


Social Responsibility
Quarter 3 – Module 3:
Code of Ethics in Business

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Introductory Message
This Self-Learning Module (SLM) is prepared so that you, our dear learners,
can continue your studies and learn while at home. Activities, questions, directions,
exercises, and discussions are carefully stated for you to understand each lesson.

Each SLM is composed of different parts. Each part shall guide you step-by-
step as you discover and understand the lesson prepared for you.

Pre-tests are provided to measure your prior knowledge on lessons in each


SLM. This will tell you if you need to proceed on completing this module or if you
need to ask your facilitator or your teacher’s assistance for better understanding of
the lesson. At the end of each module, you need to answer the post-test to self-check
your learning. Answer keys are provided for each activity and test. We trust that you
will be honest in using these.

In addition to the material in the main text, Notes to the Teacher are also
provided to our facilitators and parents for strategies and reminders on how they can
best help you on your home-based learning.

Please use this module with care. Do not put unnecessary marks on any part
of this SLM. Use a separate sheet of paper in answering the exercises and tests. And
read the instructions carefully before performing each task.

If you have any questions in using this SLM or any difficulty in answering the
tasks in this module, do not hesitate to consult your teacher or facilitator.

Thank you.

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What I Need to Know

Few years from now, you will be employed whether in a public office or in a
private enterprise. As an employee, it is very important that you display good ethics,
especially in your workplace. This module was prepared for you so that you will have
a good interpersonal relationship with all the people around you, specifically with
the ones you will work with.

Additionally, you are expected to:

1. define ethics;
2. explain why ethics is important in business;
3. classify the given ethical issues; and
4. create a good situation from the choices given.

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What I Know

Directions: Match the items in Column A to its description in Column B. Write


your answers on a separate sheet of paper.

A B

1. Ethical Issues in Production A. Tasks include hiring and performance


evaluation

2. Ethical Issues in Sales and B. Tasks involve trading practices


Marketing and conditions, and tax payments

3. Ethical Issues in Finance C. Tasks involve protection of consumers


and honesty in delivery
4. Ethical Issues in Human D. Task includes that its products do not
Resource Management inflict unnecessary harm

Directions: Read each statement below and classify it according to its ethical issue.
Write only the letter of your answer on a separate sheet of paper.
A. Ethical Issues in Production
B. Ethical Issues in Sales and Marketing
C. Ethical Issues in Finance
D. Ethical Issues in Human Resource Management

5. XYZ Company does not accept members of LGBTQIA+ community.


6. Reggie’s hotdogs are made under strict processing standards.
7. The company supervisor orders office supplies from her husband’s store.
8. Wyn Mobile, a new brand of computer, launched its new laptops at an
overpriced amount.
9. Marigold Enterprise rejects differently abled applicants.
10. Energybest Milk does not put on the can’s label the ingredients they used.
11. The food products of XYZ Corporation are well-sealed.
12. The administrative manager joins the contract bidding of their proposed
new building.
13. Mr. Reyes, the accountant, bribed the personnel to reduce their company’s
tax payable.
14. Cherry Beverages hired a famous commercial model for its
product promotion.
15. Chocmuch Manufacturing Corporation delivers its products on time.

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Lesson
Ethics in Business
1
What’s In

Your knowledge of the core principles underlying fairness, accountability,


and transparency will be very helpful in this next lesson.

Directions: Analyze each situation below and identify what core principle is
applied. Write the letter of your answer on a separate sheet of paper.

Your choices:

A. fairness
B. accountability
C. transparency

1. The treasurer of a cooperative withdrew P20,000 cash from a bank. On her way
to the office, she passed by the public market and since it was market day,
there were a lot of people in the area. A man suddenly snatched her bag where
the money was placed. Although shocked and sad, she promised to pay the
P20,000 through salary deduction.

2. The manager of the company ordered materials for their office extension.
He/she declared the actual amount and attached the official receipt for future
reference.

3. The boss noticed that his/her two clerks were not talking to each other. He/she
ordered the two to come to his/her office one at a time to listen to both sides
before he/she decides.

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What’s New

Directions: Read and understand the situation. Write your answers on a separate
sheet of paper.

Chona opened an online food service for an additional income. She hired
one female helper in the kitchen and two delivery boys. The business was doing
very good for a month. But one day, she got a call from an online client
complaining that the food delivered to her was already spoiled and could not be
eaten. He/she was demanding for a refund.

If you were Chona, how would you handle the situation?

______________________________________________________________________________
______________________________________________________________________________

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What is It

Definition of Ethics

The term Ethics is derived from the Greek word ethos which means
“characteristic way of thinking”. Ethics, as a science, does not only evaluate the
morality of our human conduct but also provides us with a common understanding
of the universal, objective, and irreversible moral principles that should govern our
human behavior and guide our moral decisions (Roa, 2011).
Ethics are moral principles that guide the conduct of the individual (Racelis,
2017). These are rules of behavior based on ideas about what is morally good and
bad (Merriam-Webster Dictionary).

Why is ethics important in business?

Ethical conduct, whether at the corporate, professional, or personal level, is a


direct reflection of the principles and values which regulate the person and the
institution he/she represents. Organizations establish their own culture that is
socially expressed as their ideals. Such principles or ideals have an impact on the
relationships within the company, efficiency, prestige, performance and retention of
employees, legalities, and the wider community they work in.

As a result, most organizations generate a list of organizational values and


codes of conduct to be recognized and adhered by all workers. Motivating and
enhancing constructive actions, and at the same time building an atmosphere that
prevents unethical behavior are vital obligations on the part of both administrators
and workers.

How to Apply Ethics

At the individual level, organizations ought to concentrate on improving and


encouraging every employee to respect and adhere to ethical principles. Certain
aspects of individual ethics have their roots in the individual. Achieving a strong
sense of professionalism and recognizing certain professional decisions' ethical
implications are the key components of education, individual reflection, and
experience.

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Examples of Ethical Issues in Business

1. Ethical Issues in Finance


Under the umbrella of finance and accounting, fairness in trading
practices, trading conditions, financial contracting, sales practices,
consultancy services, tax payments, internal audits, external audits, and
executive compensation are included, whereas specific corporate ethical/legal
abuse includes insider trading, bribery/kickbacks, misleading financial
analysis, and fraud on securities.

2. Ethical Issues in Human Resource (HR) Management


Human Resource Management 's tasks include hiring and orientation,
performance evaluation, training and development, labor relations, and health
and safety concerns. Among the ethical issues are discrimination by age (the
young ones are preferred over the older ones), gender preference, sexual
orientation, race, ethnicity, disability, and physical appearance are all ethical
issues that the HR oversees.

3. Ethical Issues in Sales and Marketing


Marketing ethics deals with the beliefs, standards and/or morals that
advertisers and marketing organizations will operate upon. Ethical marketing
issues include promotion of obsolete or harmful products/services; openness
about environmental threats; food ingredients (Genetically Modified
Organisms); possible health hazards or financial risks; protection for the
privacy and autonomy of consumers; truthfulness in advertising; and honesty
in price and delivery. Some claim that advertisements can affect the views of
individuals and their relationships with others, suggesting an ethical
obligation to avoid distorting those expectations and relationships.

Ethics in marketing includes practices in pricing, which involves


unlawful acts such as price manipulation and price skimming. According to
Hayes (2020), price skimming is a product pricing strategy by which a firm
charges the highest initial price that customers will pay and then lowers it
over time. On the other hand, advertising has raised concerns over offensive
advertisements, objectification, and school marketing.
4. Ethical Issues in Production
Business ethics typically deals with company's duties to ensure its
goods and industrial procedures do not inflict unnecessary harm. Many
products and services can be generated and used at zero risk and it can be
difficult to assess the ethical path. However, there are consumers who
patronize products that damage them, for example, tobacco products. Output
can have adverse effects on the environment like air pollution, destruction of
habitats, and urban sprawl.

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What’s More

A. Directions: Classify each phrase below to the corresponding column of ethical


issues where it belongs. Write your answers on a separate sheet of paper.

1. destruction of habitats
2. encountered misleading financial reports
3. overweight applicants are not allowed
4. hiring limited to religious affiliations
5. honesty in prices
6. truthfulness in advertising
7. fraud on securities
8. harm to environment
9. manipulation in prices
10. exaggerated advertisements

Ethical Issues:

in Human
in Sales and
in Finance Resource in Production
Marketing
Management

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What I Have Learned

Directions: Complete the given phrases below for at least three to five sentences.
Write your answers on a separate sheet of paper.

1. Ethics means ________________________________________________________________


______________________________________________________________________________
______________________________________________________________________________

2. Ethics is important in business because ______________________________________


______________________________________________________________________________
______________________________________________________________________________

What I Can Do

Directions: What would you do under the following situations below. Write your
answers on a separate sheet of paper.

1. Being an advertising artist, you were instructed by the manager to make two
layouts, but you will only receive the price for one.

2. Your company would have to donate P 1,000,000 to charity, but you


witnessed that the accountant only gave P 700,000 instead of P 1,000,000.

3. Being one of the food processors in a manufacturing company, you know that
the ingredients listed on the label of your product are not completely true.

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Assessment

Directions: Read each sentence below and classify each according to the ethical
issue where it belongs. Write the letter of your answers on a separate sheet of
paper.

A. Ethical Issues in Finance


B. Ethical Issues in Human Resource Management
C. Ethical Issues in Marketing
D. Ethical Issues in Production

1. XYZ Company does not accept members of LGBTQIA+ community.


2. Diggie’s hotdogs are made under strict processing standards.
3. The company accountant orders office supplies from her husband’s
store.
4. Strawberry, a new brand of computer, launched its new laptops at an
overpriced amount.
5. Lobo Enterprise rejects all differently abled persons.
6. Super Milk does not put on the can’s label the ingredients they used.
7. The food products of XYZ Corporation are well-sealed.
8. The manager joins the contract bidding of their proposed new building.
9. Lotlot, the accountant, bribed the personnel to reduce their company’s tax
payable.
10. Robot Beverages hired a famous commercial model for its product promotion.
11. Chocolatey Much Manufacturing Corporation delivers its products on time.
12. RB Corporation’s employable age limit is 55 years old.

Directions: Fill in the blanks with the appropriate word/s to make each sentence
correct. Write your answers on a separate sheet of paper.

13-14 The term ethics is derived from the Greek word _______ which means
characteristic way of __________.
15. Ethics are rules of _______ based on ideas about what is morally good
and bad.

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Additional Activities

Directions: Give a situation where ethics could be applied. Choose only one from the
following places. Write your answers in three to five sentences on a separate sheet of
paper.

1. At the airport
2. In the marketplace
3. In a public office

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Lesson
Code of Ethics in Business
2

What I Need to Know

You have learned that ethics is the interpretation of what is proper or not,
what is right or wrong, what is just or unjust, and what is good or bad in human
behavior. It allows you to establish the standards (norms) on which rational decision-
making is guided and measured.

In this next lesson, you will get to know about the Code of Ethics, and you are
expected to:

1. explain what code of ethics is;


2. identify which of the common practices in the business organizations are
acceptable or not;
3. suggest ways on how some common practices could be improved;
4. write a good script that reflects good decision; and
5. formulate a “code of ethics” that reflects core principles derived from
analyses.

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What I Know

Directions: Choose which action below is more acceptable. Write the letter of your
choice on a separate piece of paper.

1. As an office employee, you need to _____.


a. wear the prescribed office uniform
b. wear something you are comfortable with

2. With the “No Smoking” policy of the company, Elvis, being a smoker, _____.
a. will not follow because it makes him uncomfortable
b. will follow because it could irritate the people around him

3. In observing the office hour, I _____.


a. will report to my workplace before the time
b. will report any time I want, anyway there is salary deduction

4. In advertising our business, we _____.


a. will do anything, even to the point of inventing story, just to convince the
consumers
b. will only tell the truth, so as not to affect our company’s credibility

5. In bookkeeping, Elsa _____.


a. will maintain two books of sales: one with the actual amount of sales,
and one which has the adjusted amount for income tax purposes
b. will maintain only one book of sales with actual amount

Directions: Write True if the statement is correct and False if it is not.

6. The executives of the company should show perseverance.


7. Whether your decision is fair to all or not, it doesn’t matter.
8. Big businesses should conduct social surveys.
9. The Human Resource Department may not fully review the offenses
reported.
10. Each employee should be fully aware of the company’s principles.
11. The proprietor’s decision should be based on truth.
12. Never mind immoral activities in the company.
13. The management should protect the whistleblowers because they show
concern to the company.
14. Every decision should build goodwill of the organization.
15. Ethics are social principles that guide the conduct of the individuals.

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What’s In

Directions: Answer the following questions on a separate sheet of paper.

What do we mean when we say ethics? Explain your answer in two to


three sentences.
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________

What are the four ethical issues that you have learned? Discuss each in
two sentences.
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________

Notes to the Teacher/Facilitator


Review the students about ethics by citing examples.
Emphasize the difference between Ethics and Code of Ethics.

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What’s New

The new Chief Operating Officer (COO) of Lee Ching Chemical Company, Max
Ching, has found that the firm has been dumping its toxic waste into the local river
for the last four years and falsifying information to officials about the amounts of
alleged cancer-causing materials in the waste. The plant overseer claims there is no
evidence that the waste will cause cancer. Besides, within a hundred kilometers
downriver, there are only a few fishing villages. If the company had to treat the
substance to neutralize its potentially harmful effects and transport it to a legal
dumpsite, the operating costs of the company would rise to a level that could render
the company uncompetitive. When the organization loses its competitive advantage,
five thousand local workers can become unemployed and the economy of that town
could collapse.

Question: If you were the COO, what would you do? Why?

__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________

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What Is It

A secret to success lies in recognizing the value of ethics in industry. The


customers, management, and staff value honest and ethical practices. Hence,
business ethics is vital because it helps maintain a great reputation, helps to avoid
significant financial and legal issues, and ultimately benefits all involved. Therefore,
it is highly suggested that each company formulates its own Code of Ethics to be
used as a guide in its business operation.

What is Code of Ethics?

Code of Ethics is a set of rules about good and bad behavior. It is a guide of
principles designed to help professionals conduct business honestly and with
integrity. A code of ethics document may outline the mission and values of the
business or organization, how professionals are supposed to approach problems,
the ethical principles based on the organization's core values, and the standards
to which the professional is held.

Saucer and Sims (2013) offer recommendations for developing Code of Ethics in
business organizations:
1. Adopt code of ethics (use the Code of Ethics of other companies as a reference
and modify according to the needs of the company).
2. Offer training on ethics (for management and employees).
3. Hire and foster individuals with ethical value.
4. Deal with immoral activities. Employees must know the implications and
effects of making unethical actions, and should be ready to accept
consequences.
5. Take constructive measures. For example, give rewards to employees who
admit their mistakes. If the company is conscientious and smart, it can
encourage warehouse workers to take responsibility for their mistakes and
even praise them for coming forward, apologizing and ensuring that a faulty
product is not purchased by the customer. At first it seems counter-intuitive
to reward an employee for a mistake, but in the end, it provides everyone with
the best result.
6. Carry out a social audit. Conduct survey to employees once in a while.
7. Cover all whistleblowers. These people detect illegal activities within
organizations and disclose the actions to the authority or managers. A
whistleblower who works sincerely, correctly reporting an issue, should be
praised for his/her courage and integrity, as opposed to being disciplined and
ostracized. If an individual blasts the whistle, it is possible that the company
itself has failed internally to motivate and improve fair and ethical
conversations.
8. Empower the defenders of integrity. Support those who work with honesty
and integrity.

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9. Ensure executive commitment. The anonymity of those who report the
problems should be practiced.
10. Communicate the principles of conduct within the company and across the
industry.
11. Assign an officer who is clearly responsible for the enforcement of ethical
standards. He/she can be consulted for advice.
12. Establish a procedure for violations of ethical standards, and fully review any
offenses reported.
13. Ensure high perseverance by the company's board of trustees.
14. Lead by example, above everything else.

It should be remembered that when faced with an ethical situation, the outcome
of the decision-making process should be considered. One way to tackle ethical
situations is by using the four-way test to evaluate decisions.

This four-way test consists of asking four questions:


1. Is my decision truthful?
2. Is my decision fair to all who are affected by it?
3. Will this build the organization's goodwill?
4. Will the decision benefit all parties with vested interest in the outcome?

Code of Ethics contains the following:


1. Vision means something that you imagine; a picture that you see in your
mind (Merriam-Webster Dictionary). The vision statement helps to ensure
the alignment of the decisions to the company goals.
Example: To make innovations that everyone could access and adapt
depending on their needs

2. Values (value means something thought of as important or useful)


Values in business help to ensure that all of the employees work towards
the company goals.
Example: We commit ourselves to serve our customers with quality
service and utmost respect.

3. Mission- a specific task with which a person or a group is charged


(Merriam-Webster Dictionary). The mission statement clearly and
effectively guides the business or the organization in its decision-making.
Example: To inspire all the young athletes of the country… tell them to
dream and go for it!

4. Principles- moral rules or beliefs that help you know what is right and
wrong and that influence your actions (Merriam-Webster Dictionary).
Examples:
Customers have to be respected.
Make sure to deliver quality product.

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Simplified Sample of Code of Ethics: XYZ Company

Our Core Values


Our Vision: To lead the car industry by giving our customers quality cars
worthy of their money and unmatched customer services
Our Values:
We act with the highest standards of integrity.
We respect individuals and treat them fairly.
Our Mission:
To work efficiently and enthusiastically to make XYZ Company the country’s
top car dealer while serving our customers punctually and courteously

Our Principles:
1st: XYZ Company shall adopt a zero-tolerance policy towards bribery
and corruption in whatever form;
2nd: All company officers and employees shall conduct business in
accordance with Philippine laws and regulations; and
3rd: We shall act in good faith and observe sense of professionalism at
all times.

For actual/specific example of Code of Ethics, please visit:


http://www.ayala.com.ph/governance/page/business-conduct-and-ethics

Code of Ethics aims to lessen conflicting issues as it explains to what degree


such conflicts can be avoided and what parties can do if these conflicts happened.
Professionals therefore cannot say that they were ignorant of the immoral nature of
their improper behavior. Often relevant is the possibility of disciplinary action (e.g.
disbarment of a lawyer) which helps minimize unnecessary disagreements or
offensive behavior where a confrontation is imminent or is likely to happen.

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What I Have Learned

Directions: Answer the following questions and write your answers in two to three
sentences on a separate sheet of paper.

How do you understand Code of Ethics?


__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________

Why is Code of Ethics important in business?


__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________

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What I Can Do

Directions: Read the situation and formulate a Code of Ethics for the business. Write
your answers on a separate sheet of paper.

Situation:
You just started an online business selling bags and shoes made in Laguna.
You employed one bookkeeper, one clerk, two utilitymen, and four (4) delivery
personnel. Follow the format given below:
Our Core Values
Our Vision
Our Values
Our Mission
Our Principles:
1st:
2nd:
3rd:

Rubrics:
Relevance to the business 6 pts.
(one point for each - vision, values, mission, and three principles)
Mechanics 4 pts.
(one point for each – vision, values, mission, and principles) ________
Total 10 points

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Assessment

Directions: Read each sentence below and write the words thumbs up if it is true or
thumbs down if it is not. Write your answers on a separate sheet of paper.

1. The company’s Board of Trustees should show perseverance.


2. It does not matter whether the decision is fair to all or not.
3. Social surveys should be carried out by the company.
4. The company may not fully review the offenses reported.
5. Each member of the organization should be fully aware of the company’s
principles.
6. The owner’s decision should be based on truth.
7. Do not mind immoral activities in the company.
8. The management should protect the whistleblowers.
9. The decision should build goodwill of the organization.
10. Ethics are social principles that guide the conduct of the individuals.

Directions: Complete each statement by filling the appropriate word in the blank.
Write your answers on a separate sheet of paper.

11-12 Code of Ethics is a set of rules about _____ and _____ behavior.
13. The possibility of giving _____ action often minimize doing offensive behavior.
14. The people who detect illegal activities and report the same to proper authorities
are called _____.
15. It is highly suggested that administrators should lead by _____.

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Additional Activities

Directions: Write a short script that shows how a General Manager should respond
to an employee-whistleblower who had witnessed a bribing incident of a big client to
the new Sales Manager. Write your answers on a separate sheet of paper.

Rubrics:
Content 4 pts.
Mechanics 3 pts.
Ethical implication of decision 3 pts.
10 pts.

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22
What’s New
What I Know What’s In
(Answers may vary)
1. d 1. b
2. c 2. c
3. b 3. a
4. a
5. d
6. a
7. c
8. b
9. d
10. a
11. a
12. c
13. c
14. b
15. b
What’s More What I Have Learned What I Can Do
Answers may vary Answers may vary
1. production
2. Finance
3. Human Resource
Management
4. Human Resource
Management
5. Sales and Marketing
6. Sales and Marketing
7. Finance
8. Production
9. Finance
10. Sales and Marketing
Assessment Additional Activities:
1. b
Answers may vary
2. d
3. a
4. c
5. b
6. d
7. d
8. a
9. a
10. c
11. c
12. b
13. ethos
14. thinking
15. behavior
Answer Key in Lesson 1
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23
What’s New
What I Know What’s In
(Answers may vary)
1. A (Answers may vary)
2. B
3. A
4. B
5. B
6. True
7. False
8. True
9. False
10. True
11. True
12. False
13. True
14. True
15. False
What’s More What I Have Learned What I Can Do
1. Right Answers may vary Answers may vary
2. Wrong- give chance for
others to speak
3. Wrong- wear clean, well-
pressed clothes
4. Wrong- improve internal
control, separate the work
assignment
5. Wrong- pay early to avoid
penalty
6. Wrong- practice safe
record-keeping
7. Right
8. Right
9. Right
10. Wrong-observe proper
phone etiquette
Assessment Additional Activities:
1. Thumbs up
Answers may vary
2. Thumbs down
3. Thumbs up
4. Thumbs down
5. Thumbs up
6. Thumbs up
7. Thumbs down
8. Thumbs up
9. Thumbs up
10. Thumbs down
11. good
12. bad
13. disciplinary
14. whistleblowers
15. examples
Answer Key in Lesson 2
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References
"5 Marketing Practices for Your Service-Based Business". Medium.
https://medium.com/the-mission/5-marketing-practices-for-your-service-
based-business-c3f9a024f34d.

"Business Ethics | Boundless Business". Courses.Lumenlearning.Com. Retrieved


from https://courses.lumenlearning.com/boundless-
business/chapter/business-ethics/.

"Business Ethics | Boundless Business". Courses.Lumenlearning.Com.


https://courses.lumenlearning.com/boundless-business/chapter/business-
ethics/.

"Examples of Company Policies & Procedures". Small Business - Chron.Com.


https://smallbusiness.chron.com/examples-company-policies-procedures-
10995.html.

"How Codes of Ethics Work". Investopedia.


https://www.investopedia.com/terms/c/code-of-ethics.asp.

AICPA Insights. https://blog.aicpa.org/2014/07/5-scenarios-where-proper-


workplace-decorum-is-e s https://blog.hubspot.com/marketing/inspiring-
company-mission-statementssential.html#sthash.8gz0ruoq.dpbs.

DepEd. 2016. DepEd’s Curriculum Guide for Business Ethics and Social
Responsibility, s. 2016

DepEd. 2020. DepEd’s Most Essential Learning Competencies (MELC) for Business
Ethics and Social Responsibility, s. 2020

Hayes, Adam. "What Everyone Should Know About Price Skimming". Investopedia,
2020. https://www.investopedia.com/terms/p/priceskimming.asp.

Hayes, Adam. 2020. How Codes of Ethics Work". Investopedia. Retrieved from
https://www.investopedia.com/terms/c/code-of-ethics.asp.

Jordan, Brent. 2020. Brown Wooden Blocks on White Table [Image]. Retrieved from
https://www.pexels.com/photo/brown-wooden-blocks-on-white-table-
6037812/.

Jordan, Brent. Brown Wooden Blocks on White Table. 2020. Retrieved from
https://www.pexels.com/photo/brown-wooden-blocks-on-white-table-
6064131/.

King, Stephen. "Top 12 Bookkeeping Best Practices for Achieving Business


Success". Growthforce.Com. https://www.growthforce.com/blog/top-12-
bookkeeping-best-practices-for-achieving-business-success.

Merriam-Webster Dictionary

Racelis, Aliza. 2017. Business Ethics and Social Responsibility. Manila: Rex Book
Store, Inc.

24

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For inquiries or feedback, please write or call:

Department of Education – Region III,


Schools Division of Bataan - Curriculum Implementation Division
Learning Resources Management and Development Section (LRMDS)

Provincial Capitol Compound, Balanga City, Bataan

Telefax: (047) 237-2102

Email Address: bataan@deped.gov.ph

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