Relationship-Oriented

➢ Personal relationships are crucial to success; it influences the decisions

made even though it is not in line with the organization’s objectives.
➢ Personal and work relationship with your executives, colleagues, staff
members, and customers is essential, they can either help you advance
in the corporate ladder and provide new opportunities for you, or hold
you back.
➢ Nepotism is common. This is the practice of people in position of
authority giving preference to family members and close friends over
other candidates regardless of their qualifications and skills.
➢ It is important to never cause a Filipino business partner lose a face; it
will spoil your relationship.
“Hiya” or Shyness
➢ Filipinos find it hard to say “no”, and are unlikely to directly refuse
something you say.
➢ They prefer to offer a polite reply rather than outright decline.
▪ Example is when someone they know is offering them their
products. Filipinos won’t usually say “no” right away, instead
they say “I’m sorry, I’m without money right now, maybe
next time?”
➢ Filipinos are not confrontational, they value their reputation, and pride.
Introduction
➢ It is common to shake hands with both men and women.
➢ It is best to get a mutual friend or intermediary to make an introduction
for you for business arrangements to go smoother and to air out the
awkwardness.
Meetings
➢ Filipinos prefer face-to-face meetings.
➢ Filipinos are relaxed about time and so meetings and appointments often
start late.
➢ Sharing of jokes or casual chitchats may precede business discussions
during meetings.
➢ As Filipinos like to check how everyone feels about a matter, meetings
progress slowly.