SOCIAL GRACE

Prepared by: Mrs. Gorgonia Lopez-Famadico LPT

MBA MPA MAED
CBA Department
 SOCIAL GRACE
Social grace more popularly known as good manners and etiquette, is
not a “put-on” or “add on” to one’s personality. It refers to the general
behavior and attitude of being polite and welcoming to people. It is also
society's rules for acceptable kindness. This is extremely important in
developing friendships, but also important in all other relationships.

Manners make a difference with how people feel about you. In this way, it
becomes part of your personality because it, in turn, makes people react
to you in a peculiar way.
 ETIQUETTE

The word “etiquette” is French word and means “little sign” or “ticket,”
according to Cindy Post and Peggy Post, authors of “Teen Manners”. As a
literal translation, etiquette simply means a collection of little reminders
to help people understand how to behave in various situations. Etiquette
ensures that people know what society in general expects; it provides
standard rules for appropriate behavior. The purpose of etiquette isn't to
put on a show for the benefit of others with appearances and facades.
Instead, it involves an attitude of respect and concern towards others to
ensure that everyone feels valued and comfortable.
 THE NEED FOR ETIQUETTE
Etiquette……
• Makes you a cultured individual who leaves his mark wherever
he/she goes.
• Teaches you the way to talk, walk and most importantly
behave in the society.
• Is essential for an everlasting first impression.
• Enables the individuals to earn respect and appreciation in
the society. No one would feel like talking to a person who
does not know how to speak or behave in the society.
• Inculcates a feeling of trust and loyalty in the individuals.
• Helps individuals to value relationships.
 TABLE MANNERS
Table manners……
• Are the rules of etiquette used while eating, which may also include
the appropriate use of utensils.
• Are not hard and fast rules; rather they are helpful guidelines in our
social relationships.
• Prevent diners from being sloppy, offensive and boorish.
• Help to communicate respect to hosts and guests alike.

Different cultures observe different rules for table manners. Table

manners was introduced by the Europeans, then, it became a standard
rule especially when dining together at a formal or banquet events.
 TABLE MANNERS
Have you ever been invited to talk to someone over
a lunch or dinner? How about an experience of
having it in a fine dining restaurant? Part of our
development as a person is to showcase the good
conduct and right manner specially when we have
someone to talk to and part of it is that we have to
familiarize ourselves on the different utensils to use
while having lunch or dinner with them. This will be
going to add to our table etiquette.
 TABLE MANNERS

A formal table setting includes many

pieces: a tablecloth, chargers, dinner
plates, soup bowls, salad plates, bread
plates, napkins, salad forks, dinner forks,
knives, soup spoons, butter knives,
dessert spoons, water glasses, red wine
glasses, and white wine glasses.
 TABLE MANNERS

An informal setting has

minimal tableware and is
used for up to a three-course
meal while a meal of six
courses calls for a formal
setting. In an informal setting,
all the flatwear is placed on the
table at the same time while in
a formal setting, some pieces
may be cleared and others
added.
 TABLE MANNERS

The dinner plate is positioned

in the center of the place
setting and everything else is
placed around it. Then, the
flatware is arranged around
the plate in the order in which
it will be used
 TABLE MANNERS

Casual table settings

include a simple family meal
where each place has a
plate, napkin, basic flatware
and a water glass it is a a
simplified version of the
informal table setting.
 TABLE MANNERS

American service is best

known for its elegant and
sophisticated setting. This
table set up is common in
most restaurants, especially
in the US.
 ACTIVITY 7.1
Watch also the video about table setting available at
https://www.youtube.com/watch?v=m014PtObTE8 and
familiarize yourself with the different utensils and their
placements.

After watching the video, what makes it important to know

the different utensils used in table setting?
 ETQUETTE RULES OF TABLE MANNERS
• Sit up straight
• Do not leave the phone on the table
• Don't speak with your mouth full of food
• Chew quietly, and try not to slurp
• Keep bites small
• Eat at a leisurely pace
• Don't wave utensils in the air
• Keep your elbows off the table
• Don't forget to say please and thank you
• Excuse yourself when leaving the table
• Compliment the cook
• Wipe your mouth before drinking
 BUSINESS ETIQUETTE
Business etiquette is a set of rules that govern the way on how we
interact with people inside and outside the business organization. It is
all about conveying the right image and behaving in an appropriate
way.
 VITAL BUSINESS ETIQUETTE RULES
• When in doubt introduce others. Always introduce people to others
whenever the opportunity arises, unless you know that they’re already
acquainted. It makes people feel valued, regardless of their status or
position.
• A handshake is still the professional standard. Not only does this
simple gesture demonstrate that you’re polite, confident and
approachable, it also sets the tone for any potential future professional
relationship.
• Always say “please” and “thank you”. This should go without saying,
but this basic form of courtesy is still imperative.
 VITAL BUSINESS ETIQUETTE RULES
• Don’t interrupt. We’ve become a nation of “over-talkers,” so eager to
offer our own opinions or press our point. It’s rude and shows
disrespect for the opinions of others. Remember, be assertive, not
aggressive.
• Watch your language. Verbal and written communications are often
much less formal than in times past, but be careful to choose your
words wisely.
• Don’t gossip. Gossiping is certainly damaging to the subject of the
gossip, but it also reflects poorly on you. It’s natural to be curious and
interested in what other people are doing, but talking about someone
who is not present is disrespectful.
 VITAL BUSINESS ETIQUETTE RULES
• Double check before you hit send. Always check your e-mails for
spelling and grammar errors. Since the advent of spell check, there is
no excuse for typos.
• Don’t walk into someone’s office unannounced. It’s disrespectful to
assume that you have the right to interrupt other people’s work. Knock
on the door or say hello if it’s open and ask if it’s a good time to talk.
• Don’t eavesdrop. Everyone is entitled to private conversations, in
person or over the phone. The same goes for e-mail; don’t stand over
someone’s shoulder and read their e-mails
• Be on time. Being punctual shows others that you value their time.
Being late doesn’t mean that you’re busier than other people; it just
means that you’re inconsiderate.
 VITAL BUSINESS ETIQUETTE RULES
• Acknowledge others. When someone approaches you, acknowledge
him or her. If you pass someone in the hallway or on the street, but
don’t have time to talk, at least wave a hand and say hello.
• Avoid the “big two”. We have blurred many of the personal and
professional lines, but politics and religion are still off-limits. These
topics are highly charged minefields for a professional atmosphere.
Leave them outside the office door.
• No phone during meetings. It makes meetings last longer because the
participants keep losing focus.
 VITAL BUSINESS ETIQUETTE RULES
• Don’t be a business card pusher. Don’t simply hand out business cards
to everyone you meet. Ask for the other person’s card, offer to
exchange cards or at the very least, ask if you can leave your card
before you reach in your pocket.
• Show genuine interest. Keep eye contact and make an effort to truly
listen to what others are saying. We are so easily distracted in this
climate of increasingly short attention spans; we often can’t wait for the
other person to hurry up and finish so we can move on to the next
thing. Resist the lure of distraction and haste. Take the time to ask
questions and show an interest in the other person’s thoughts.
 THE ABC’S OF IMAGE

• Appearance
Color, wardrobe, grooming

• Behavior
Etiquette, civility, attitude

• Communication
Verbal, non-verbal, written
 REMEMBER
You will never get a second chance to make a good
first impression. Always take pride in your
appearance—never underestimate its power.

Dress for the position you want, not the position

you have.
REFRENCE

American Style Table Setup Picture. Retrieved from:

https://images.app.goo.gl/ QcjB2d7n9Cy45X4s8
Fenn, A. (2020). Importance of Etiquette .Retrieved from:
https://greycaps.com/ theteacher/Community/Importance-of-Etiquette
Etiquette meaning, types and needs. Retrieved from:
https://www.managementstudyguide.com/what-is-etiquette.htm
Table Setting available at
https://www.youtube.com/watch?v=m014PtObTE8