6/14/22, 11:27 PM Downtime Optimization – Get insights using the new TDO app | SAP Blogs

Community Topics Groups Answers Blogs Events Programs Res

Ask a Question Write a Blog Post

Product Information

Andreas Lichtenau
September 16, 2020
| 5 minute read

Downtime Optimization – Get insights

using the new TDO app
 13  18  6,264
Follow

Features of version 1.0 (released on 11 June 2020):

 Like
Procedure events can be browsed, sorted, and filtered
General procedure information is displayed in the header part
 RSS Feed Duration information is divided into sections that can be opened separately
First optimization recommendations are provided

Features of version 1.1 (released on 01 October 2020):

Upload functionality of upgana.xml and/or applana.xml files

Several checks are available (R3trans & SUM version check, R3trans process
amount, PARDIST_SHD & KERNEL_PRE runtime)
Display elements details for TABIM & data transfer phases (EU_CLONE_*)

Features of version 1.2 (released on 25 February 2021):

Simulation for nZDM, Downtime-optimized DMO, Downtime-optimized

Conversion and ZDO
Download of UPGANA & APPLANA files
Extension of filter options
Header shows procedure type

https://blogs.sap.com/2020/09/16/downtime-optimization-get-insights-using-the-new-tdo-app/ 1/18
6/14/22, 11:27 PM Downtime Optimization – Get insights using the new TDO app | SAP Blogs

Integration of System Data, Financial Data Quality and Data Volume Management
app
Visual improvements
Support of Update events in addition to Conversion and Upgrade

Features of version 1.3 (released on 12 August 2021):

Compare View has been launched

######################################################
#############
A transition to SAP S/4HANA is on everyone’s agenda. Sooner or later you will start
your journey to SAP S/4HANA. In such projects you deal with longer runtimes. As a
result there are troubles meeting the requested downtime window by the business
unit.

A downtime event is always costly for a company. Often not more than a weekend is
allowed to ensure an uninterrupted operation. Hence, the downtime can be a
showstopper for any project and needs to be kept under control.

In this blog post I would like to introduce the Technical Downtime Optimization app.

It helps upgrade/conversion project members meet tight downtime requirements by

providing easy to consume analytics and tailored downtime minimization advices
and simulation from continuously updated knowledge base curated by
upgrade/conversion experts.

How does it work?

The Software Update Manager (SUM) collects runtime statistics in the
UPGANA.XML file. They can be send to SAP along with the SUM feedback form at
the end of your Upgrade or Conversion run.

https://blogs.sap.com/2020/09/16/downtime-optimization-get-insights-using-the-new-tdo-app/ 2/18
6/14/22, 11:27 PM Downtime Optimization – Get insights using the new TDO app | SAP Blogs

An automated algorithm in the cloud backend processes the data and presents them
after approximately three hours. This step is fully automated and doesn’t require any
interaction from your side.

Finally you are ready to analyze your data and identify potential downtime savings. 

How to get this app?

There are two ways entering the app:

1. Using the SAP ONE Support Launchpad

2. Using the direct link:
https://launchpad.support.sap.com/#/downtimeoptimization

If you would like to go for the SAP ONE Support Launchpad then search for the
“Technical Downtime Optimization” app. Afterwards add this tile to a group. Now you
can see information about the number of maintenance events in the past 365 days
as well as the data of the last available event.

https://blogs.sap.com/2020/09/16/downtime-optimization-get-insights-using-the-new-tdo-app/ 3/18
6/14/22, 11:27 PM Downtime Optimization – Get insights using the new TDO app | SAP Blogs

Finally you enter the start page and are good to go.

Forgot to send your data?

https://blogs.sap.com/2020/09/16/downtime-optimization-get-insights-using-the-new-tdo-app/ 4/18
6/14/22, 11:27 PM Downtime Optimization – Get insights using the new TDO app | SAP Blogs

No problem! With the new upload functionality you are now able to upload your
UPGANA.XML and APPLANA.XML file. The processing time of about three hours
applies as well.

How to use the app?

On the start screen, set a filter to reduce the number of displayed events or directly
choose a desired maintenance event and check the analysis by clicking the event.

The analysis screen is divided into three parts: the header, the time chart and the
recommendation part.

https://blogs.sap.com/2020/09/16/downtime-optimization-get-insights-using-the-new-tdo-app/ 5/18
6/14/22, 11:27 PM Downtime Optimization – Get insights using the new TDO app | SAP Blogs

The Header

The header of the app always contains information of the displayed maintenance
event. Here you will see (1) the installation number, product, host and type of event,
as well as information on source and target system including start and end date.

Additionally to that (2) you are able to open the UPGANA.XML and APPLANA.XML
files to get more data of the event . Please note, that the APPLANA.XML file is just
available for SAP S/4HANA conversions and if created abd uploaded manually.

(3) Furthermore you have the possibility to switch the timeline between “Complete
upgrade without tool waiting time” and “… with tool waiting time”.

The Timeline

The timeline (4) consists of an overall runtime and a detailed analysis.

The overall runtime includes Uptime, Downtime and Postprocessing. The detailed
analysis is dependent on one of that parts. As we focus on downtime optimization,
we directly switch to the orange part, the “Technical Downtime”.

The detailed analysis will now show SUM phases which run during the downtime.
When clicking on a downtime phase you will see analysis and recommendation in the

https://blogs.sap.com/2020/09/16/downtime-optimization-get-insights-using-the-new-tdo-app/ 6/18
6/14/22, 11:27 PM Downtime Optimization – Get insights using the new TDO app | SAP Blogs

recommendation part (5).

The recommendation part

The last part of the app is also divided into three parts.

At the beginning you will read about the chosen phase, its runtime and how to
optimize it. Afterwards you see the processes sorted according their duration and
the line chart which shows the parallel processes. The granularity of the charts can
be adjusted using either more or less bins.

How to check the Financial Data migration

runtime?
In order to evaluate the Financial Data Migration runtime choose “Application
analytics document” on the top right side of your start screen.
https://blogs.sap.com/2020/09/16/downtime-optimization-get-insights-using-the-new-tdo-app/ 7/18
6/14/22, 11:27 PM Downtime Optimization – Get insights using the new TDO app | SAP Blogs

This will direct you to a structured view of the APPLANA.XML file.

In the next version it is planned to have a more detailed analysis on the Financial
Data Migration part included into the app.

How to use the Compare View?

The major deliver of release 1.3 was the compare view. You have now the possibility
to compare two runs of a recent project. This can be done as follows:

1. Select a specific run of a maintenance event

2. Press the “Compare View” button in order to choose the event you want to
compare

https://blogs.sap.com/2020/09/16/downtime-optimization-get-insights-using-the-new-tdo-app/ 8/18
6/14/22, 11:27 PM Downtime Optimization – Get insights using the new TDO app | SAP Blogs

3. Select the second event:

4. See both events and their runtimes next to each other for better comparison.

https://blogs.sap.com/2020/09/16/downtime-optimization-get-insights-using-the-new-tdo-app/ 9/18
6/14/22, 11:27 PM Downtime Optimization – Get insights using the new TDO app | SAP Blogs

Using the compare view you have the chance to check what improvements you
achieved. In above example the first run was executed using standard methodology.
After implementing downtime decreasing parameter and choosing nZDM method in
Software Update Manager the overall SUM downtime has been reduced by 57% with
major improvements in Main Import (71%) and Data Conversion (72%).

Summary
Using the Technical Downtime Optimization app you get easy to consume analytics
and simulation from an up-to-date knowledge base to evaluate your runtime and
detect possible downtime drivers. This tailored downtime minimization advice is
included in the SAP support offering and comes with no extra costs.

https://blogs.sap.com/2020/09/16/downtime-optimization-get-insights-using-the-new-tdo-app/ 10/18
6/14/22, 11:27 PM Downtime Optimization – Get insights using the new TDO app | SAP Blogs

For more details and updates on new functionality and answers to frequently
question, check:

SAP Note 2881515 – Introduction to the Technical Downtime Optimization App​

SAP Note 3036423 – Frequently Asked Questions about Technical Downtime
Optimization App​

Technical Downtime Optimization App

Andreas Lichtenau

Senior Support Engineer, CE&X Success Centers, Customer Success – Customer

Engagement & Experience, SAP SE

Alert Moderator

https://blogs.sap.com/2020/09/16/downtime-optimization-get-insights-using-the-new-tdo-app/ 11/18
6/14/22, 11:27 PM Downtime Optimization – Get insights using the new TDO app | SAP Blogs

Assigned Tags

Basis Technology

SAP S/4HANA

Software Logistics

software logistics toolset

Support Services

Similar Blog Posts 

SAP S/4HANA 2020 System Conversion Steps & Details – How to be prepared
By
Thiago Zanguetin Mar 30, 2021

SAP S/4HANA 1909 System Conversion Steps & Details – How to be prepared
By
Thiago Zanguetin May 27, 2020

Difference between SAP S/4HANA :Public Vs Private edition : RISE with SAP
By
Rajarajeswari Kaliyaperumal Apr 04, 2022

Related Questions 
End of Adobe Flash: What Happens to NetWeaver Administrator System Overview?
By
Matt Fraser Aug 27, 2020

S/4HANA conversion: Steps and sequence of building a system landscape

By
Ingo Biermann Apr 02, 2020

Data center migration

By
Rithvik Bh Mar 11, 2021

13 Comments

https://blogs.sap.com/2020/09/16/downtime-optimization-get-insights-using-the-new-tdo-app/ 12/18
6/14/22, 11:27 PM Downtime Optimization – Get insights using the new TDO app | SAP Blogs

Eduardo Hartmann
September 28, 2020 at 9:36 pm

Hi Andreas!

Very interesting app with important info for management point of view.

I checked the version 5, released today (28-Sep) of the note 2881515, it brings information about the data
migration phase:

Features of version 2 (released on 01 October 2020):

It is possible that you can see a visual analysis and evaluation of a downtime-optimized system maintenance
procedure to SAP S/4HANA Finance 1909 or higher. However, the statistics of this procedure are not listed in
the file upgana.xml, which is the normal basis of the analysis, but in the file applana.xml. This file must be
generated and downloaded manually. To do this, proceed as follows:

a) SAP S/4HANA 1909

1. Logon to your SAP system and execute transaction FINS_MIG_SATUS.

2. Check if the data migration is completed. Only in this case, you can generate the file applana.xml.
3. Open the ABAP Editor (transaction SE38) and execute the report FINS_MIG_APPLANA_XML.
4. Save the generated xml-file as applana.xml to your local download folder.

BUT, there is nowhere to upload this file (at least I didn't find it). As the note mentions 01 October 2020, may
we expect an update of the app by then?

Or is this upload/analysis for the applana.xml still not in this release?

Thank you and congrats for the tool and blog!

Kind regards,

Eduardo Hartmann

Like 0 | Reply | Alert Moderator | Share

Andreas Lichtenau | Blog Post Author

September 29, 2020 at 6:34 am

Hi Eduardo,

https://blogs.sap.com/2020/09/16/downtime-optimization-get-insights-using-the-new-tdo-app/ 13/18
6/14/22, 11:27 PM Downtime Optimization – Get insights using the new TDO app | SAP Blogs

thanks for the feedback and the kind words.

Yes, the upload button is to be expected on October 01.

Best regards,

Andreas

Like 0 | Reply | Alert Moderator | Share

Eduardo Hartmann
October 2, 2020 at 1:25 pm

Hi Andreas,

The button is available to upload the files. I uploaded the APPLANA.XML file but nothing
seems to have changed in the results.

Is there anything else that must be done or some part of the app not released yet to consider
these data?

Thanks and regards,

Eduardo Hartmann

Like 0 | Reply | Alert Moderator | Share

Andreas Lichtenau | Blog Post Author

October 2, 2020 at 1:35 pm

Hi Eduardo,

some technical problems have been detected and the developers are working on a fix.
Will contact you once fixed.

Best regards,

Andreas

Like 0 | Reply | Alert Moderator | Share

Eduardo Hartmann
October 2, 2020 at 1:49 pm

Ok!

If you prefer I can open an incident for that, just let me know.

Best regards,

Eduardo

https://blogs.sap.com/2020/09/16/downtime-optimization-get-insights-using-the-new-tdo-app/ 14/18
6/14/22, 11:27 PM Downtime Optimization – Get insights using the new TDO app | SAP Blogs

Like 0 | Reply | Alert Moderator | Share

Andreas Lichtenau | Blog Post Author

October 2, 2020 at 1:59 pm

Hi Eduardo,

yes, please. For tracking please open an incident on SV-SCS-TDO.

Thank you very much and a nice weekend to you,

Andreas

Like 1 | Reply | Alert Moderator | Share

Eduardo Hartmann
October 2, 2020 at 7:45 pm

Hi Andreas,

Done, incident 687211 / 2020. The description is awkward, forgot to adjust

before sending it :p

Thank you! Have a great weekend 😉

Eduardo

Like 1 | Reply | Alert Moderator | Share

Ricardo Valderrama
June 25, 2021 at 1:30 pm

Hi Andreas!

Very useful blog and app, it's very friendly.

Thanks for sharing your knowledege

Regards,

Like 2 | Reply | Alert Moderator | Share

Michael Wirtz
November 3, 2021 at 8:59 am

Hi Ricardo
https://blogs.sap.com/2020/09/16/downtime-optimization-get-insights-using-the-new-tdo-app/ 15/18
6/14/22, 11:27 PM Downtime Optimization – Get insights using the new TDO app | SAP Blogs

Thanks for your feedback. After using the app several months it would be great to get your feedback
by using feedback button in the app or reply here.

Thanks

Michael

Like 0 | Reply | Alert Moderator | Share

Robinson Hincapie
June 25, 2021 at 1:41 pm

Hi Andreas!

Very useful blog.

The app is very friendly, it's very much easy to calculate all time of our migrations to SAP S/4 HANA.

Thanks for sharing your knowledge with us.

Regards,

Like 2 | Reply | Alert Moderator | Share

Michael Wirtz
November 3, 2021 at 8:59 am

Hi Robinson

Thanks for your feedback. After using the app several months it would be great to get your feedback
by using feedback button in the app or reply here.

Thanks

Michael

Like 0 | Reply | Alert Moderator | Share

https://blogs.sap.com/2020/09/16/downtime-optimization-get-insights-using-the-new-tdo-app/ 16/18
6/14/22, 11:27 PM Downtime Optimization – Get insights using the new TDO app | SAP Blogs

Eduardo Hartmann
February 20, 2022 at 1:59 pm

Hi Andreas & Michael!

I continue to use the app and it has helped a lot. Thanks again for that!

I'd like to suggest some improvements:

1. Include in the app the step ID of the Financial Data Migration (like MUJ, R21,...);
2. Include in the applana file the results of all the migration steps, i.e. the entire "Conversion of Accounting
to SAP S/4HANA" section;
i. It could be interesting to show the "non-processing" times, to track "dialog process time" (when the
system is waiting for user's interaction).

3. Allow to edit the description of the maintenance events.

4. It would be awesome to have an export option to send to a spreadsheet the activities and times
(Start/end). We could use this to link it easier to the cutover plan, to generate a more detailed timeline,
etc..

Thanks and kind regards,

Eduardo Hartmann

Like 1 | Reply | Alert Moderator | Share

Michael Wirtz
February 21, 2022 at 8:03 am

Hi Eduardo

Thank you very much for your feedback. We will check the proposals in detail and come back to you.

Regards

Michael

Like 3 | Reply | Alert Moderator | Share

https://blogs.sap.com/2020/09/16/downtime-optimization-get-insights-using-the-new-tdo-app/ 17/18
6/14/22, 11:27 PM Downtime Optimization – Get insights using the new TDO app | SAP Blogs

Add Comment

Find us on

Privacy Terms of Use

Legal Disclosure Copyright

Trademark Cookie Preferences

Newsletter Support

https://blogs.sap.com/2020/09/16/downtime-optimization-get-insights-using-the-new-tdo-app/ 18/18