Professional Documents
Culture Documents
Casino Credit
In three words: Don’t do it!
Take a look at a typical application for a casino credit line. After
providing the casino with all that information about yourself, it goes
into a database … and we all know how secure databases are!
Imagine an employee who manages to get a copy of a casino’s
database of premium players: names, addresses, bank account
numbers—an identity thief’s dream!
Central Credit has provided services for the casino industry since
the late 1950s. Global Cash Access acquired it in 1998 and increased
the number of services offered, as well as its ability to invade an
individual’s personal privacy. While Global Cash Access provides
identity verification of casino patrons to protect all parties from
identity theft, the player’s personal information is in its database,
which is accessible by any number of casino employees worldwide.
Casino Credit Services can provide casinos with a dossier of all a
subject’s recorded casino activities. At some casinos, your name is
checked against that database when you check in. I’ll bet you didn’t
know how invasive the simple process of getting a hotel room could
be.
Be Informed
From my experiences and those of others I’ve spoken with, the
pit staffs in most casinos aren’t knowledgeable about the whys of
these requests for identification. Their actions give every indication
that they were lightly trained and simply proceed in a robotic
manner when they ask for IDs. Players (including me) have
encountered situations where pit staff asks for ID at specific points
below the $10K mark, stating, “The government requires it.”
You’re now armed with some knowledge that will help protect
your privacy. As you implement the necessary measures outlined
here, all perfectly legal and within your rights, to protect yourself,
you may come up with new tricks of your own. Don’t forget to pass
them on, so others can better protect their own privacy. The best
way to battle devious practices is to educate others. This is not
limited to card counters playing blackjack, but applies to many other
areas of life.
The
Black Zone
16
Cheating
Player Cheating
Capping Bets
A player who’s dealt a strong hand attempts to place one or more
chips on top of the initial bet. A cheating player attempting this most
likely does so in a hand-held game, where the player picks up the
cards and uses them to mask his move. In Cheating at Blackjack
Squared, by Dustin Marks, he shows a method of capping bets
during the double-down process.
It’s also possible to cap a bet by slipping an additional chip under
the initial chips. This technique is performed at the time a player
slips the initial two cards underneath the chip(s), indicating the
desire to stand on that hand. While doing so, he slides an additional
chip underneath. In this move, it’s common to “accidentally” knock
over the chips.
Pinching Bets
A player with a weak hand attempts to remove one or more
chips from the original bet. Again, a cheating player in a hand-held
game uses the cards to cover the pinch.
Card Mucking
A player attempts to remove one or more cards from play and
use them when needed in a future hand. For example, a player
might draw and deliberately bust, without tossing in the hand.
When the dealer moves on, the player then removes the desired
card, using sleight-of-hand techniques. With this illegal move, a
skilled card mucker can constantly switch cards in and out of the
game to improve a hand. A card mucker can be caught with an
additional card if the pit decides to change decks. In that case, the pit
person will count down the deck(s) and realize that one or more
cards are missing.
Card Marking
Marking cards can, at times, give a cheating player knowledge of
the dealer’s hole card and/or the next card to be dealt. This is very
powerful information for a player to have. Cheating players can
attempt to mark cards in various ways. One of the most common
methods is by “bending” certain cards. A player who bends all the
aces in a 2-deck game will sometimes know that an ace will be dealt
prior to making a bet. Such information would be extremely
valuable. In another method of marking cards, the cheating player
uses a sharp object to nick the edges of certain cards. A ring or
sharpened fingernail is a common tool for this illegal practice.
Another creative method of this illegal practice is to use a fluorescent
coloring, which can best be seen with the use of special eyeglasses.
House Cheating
In recent years, large corporations that run the casinos have
attempted to ensure that casino games are handled in a legitimate
manner. However, some casino employees may try to test the
boundaries. For example, a dealer could have a friend sitting at a
blackjack table and perform certain maneuvers (e.g., overpayments)
to help this friend win. Now this dealer has a bit of a problem,
because if the table ends up a “house loser,” the dealer may be
placed under scrutiny and tapes of the table would be reviewed a bit
more closely. To avoid this, the cheating dealer would perform
certain maneuvers to ensure that another player at the table loses
money. This would balance out the fact that the dealer’s friend wins.
Such cheating is usually not sanctioned by the house. In the old days, if
a high roller was having a streak of luck, the house might be inclined
to bring in a “special-situation dealer,” a card “mechanic” capable of
manipulating the cards in a deck by various means to the dealer’s (or
the casino’s) benefit. This form of cheating is house sanctioned.
I asked Dustin Marks, author and expert authority on this topic,
to look over this chapter. He confirms that in his experiences house
cheating is quite uncommon. His rationale is that each move a dealer
makes provides an opportunity for the casino to identify the form of
cheating.
Dealing Seconds
This method of cheating is generally performed by dealers in
hand-dealt games, where dealers pitch the cards rather than deal
from a shoe. The cheating dealer peeks at the top card by positioning
the deck in a certain manner. If that card is beneficial to the player’s
hand, the dealer pitches the second card instead. This maneuver can
also be performed if the top card benefits the dealer’s hand, thus
saving the top card until the dealer is taking a card. A skilled card
mechanic dealing seconds is extremely difficult to detect. Strangely
enough, the best way to detect it is by sound rather than sight. When
a card is legitimately dealt from the top of a deck, it makes a distinct
sound, which differs when a second is dealt. While this method is
fine in a poker game or a quiet environment, in a noisy casino it’s
difficult to hear. Dealers are also trained to lift their thumb when
dispensing a card off the top of the deck. If the dealer’s thumb
remains on the deck and appears to be pulling back as the cards are
dealt, that may be a sign of dealing seconds.
Dustin mentions that while it’s rare, if a dealer uses this move,
it’s usually done as a one-shot deal at an opportune moment, such as
a double-down card with a large bet out. One such hand can truly
make all the difference!
Incomplete Shuffle
It’s a good idea to occasionally observe the manner in which the
dealer shuffles. Look for consistency and a thorough mixing of the
cards during each shuffle. In one form of cheating, the dealer picks
up the discards in a certain manner and shuffles in an unorthodox
way, which may be detrimental to the players.
Selective Upcard
If a cheating dealer is aware of the value of both dealer cards, the
decision on which card is exposed as the upcard can be
manipulated.
“Suggestive Cut”
Considering the above shuffling method, a dealer may have
knowledge of where a certain clump of cards is located within the
deck(s). Knowing this, the dealer wants to ensure that certain cards
are cut either into or out of play. A cheating dealer might hand you
the cut card and move the deck(s) toward your hand, positioning the
cut card next to where the dealer would like it placed.
Incomplete Deck(s)
Whenever one or more new decks is introduced to a table, the
dealer examines all the fronts and backs of the cards. This is to
ensure that complete decks are put into play and the backs of the
cards don’t have any unintentional marks from the printing process
or shipping. Although discrepancies are rare, they’re known to
happen. It’s a good idea to pay attention when this is being done,
just to make sure the dealer doesn’t miss something. The act of
intentionally removing cards from a deck rarely occurs today.
17
Front-Loading
On occasion, the dealer may accidentally expose the hole card as
it’s removed from the deck, placed on the table, and slipped
underneath the upcard. A sloppy dealer angles the card while going
through the motions, so that a player seated at third base, or the next
seat over, has the ability to catch a glimpse of the card’s value. A
right-handed front-loader normally exposes the hole card to the
third-base side of the table, while a left-handed front-loader exposes
it to the first-base side.
Having constant knowledge of the dealer’s hole card can provide
a player with a huge advantage. One powerful use of this
knowledge is always making a correct insurance decision. Another is
where you’d normally hit a stiff against a dealer’s ten upcard. Now,
armed with the knowledge that the dealer has a stiff hand, you’d
stand on your stiff hand, eliminating your chance of busting and
taking advantage of the dealer’s chance of busting. Some plays bring
immediate suspicion and for that reason are avoided by players
using this tactic. If you have a 19 with knowledge the dealer has a 20,
for example, hitting 19 isn’t wise.
First-Basing
Sometimes you may catch a glimpse of the dealer’s hole card
when the dealer manually peeks under an ace or ten to check for a
natural. A sloppy dealer who doesn’t protect the hand while
performing this check exposes the hole card to an alert player seated
at first base. This doesn’t occur as frequently as it did years ago,
since the casinos have installed two countermeasures. One: The
dealer doesn’t check for a natural until the play of all hands is
completed. This can be applied to only tens or both tens and aces.
Two: the installation of the “automatic peek device.” With this, the
dealer slips the hole card into the device, which is installed on the
table, enabling the apparatus to read the specially coded cards to
indicate whether the hole card is an ace or ten. If so, a light flashes. If
not, the dealer, not having manually peeked under the hole card,
hasn’t any further knowledge of what the card is.
This form of hole-card play is not as powerful as front-loading.
Whereas a front-loading dealer exposes the hole card close to 100%
of the time, a first-basing dealer exposes the hole card only when
checking for a natural, which is roughly 35% of the time at best. In
any event, a player who has the opportunity to use this technique
can play at a strong advantage, strictly on such information.
18
It has become far more difficult to get away with betting large
money in single-deck and double-deck games. The majority of the
big-money advantage players stick to shoe games, which they
consider safer from detection. It’s still possible to play a winning
game against double-deck games using some careful tactics and
modifications to the textbook strategies. Especially here, it’s crucial
to a player’s survival to develop relationships with casino staff and
use various methods to ensure the action is well accepted.
Mix up your play between all three shifts of a casino, so as not to
overexpose yourself on any given shift.
If you’re comped a room in a specific hotel-casino, play there
only the days you’re staying as a hotel guest (this applies to players
working to satisfy comp requirements).
It’s a good idea to stay a maximum of two nights at a hotel.
Although this means changing hotels during a trip, it minimizes the
amount of time you’ll be required to play in that casino, thus
minimizing your exposure.
Dealer Weaknesses
Stay alert to dealer weaknesses noted in Chapter 17 as follows:
Exposure of the bottom card before the cut—If you see a high card,
cut low to get that card into play. If you see a low card, cut high to
get that card out of play and include this card in the count.
Exposure of the bottom card after the cut—You can use this
information in your count before the first hand is dealt.
Exposure of the burn card—You can use this information in your
count before the first hand is dealt.
A “high-riffling” dealer—When the dealer riffles the cards on the
final riffle, you can observe some of the cards as they’re falling in
place. You’re looking for “paint” here and this can help you
determine where to cut. The best dealers for this practice are females
with long fingernails.
Summary
While the recommendations presented in this chapter may help
your longevity playing double-deck games with an advantage, it has
become increasingly difficult. If it’s your preference to stick to these
games, remember to keep your sessions short and be careful not to
overplay any one casino.
19
Backcounting
Patience
It takes a great deal of restraint to resist the urge to get into action
when you’re thinking about the clock ticking. One solution is to stop
thinking about the time element. Plant in your mind that you may
end up spending a few hours working and counting down games
without ever placing a bet. You say, “What a waste of time”? I say
you should think about it as betting zero units in negative counts. By
not playing the hands, you’re actually playing, only you’re playing
with one heck of a bet spread! You say, “Great. That makes me feel a
little better, but how boring!” Use the time as effectively as you can.
It’s not all about counting down a game. You also need to study
the opposition. Watch the procedures the pit follows when a player
enters a game betting big money. Notice what goes on in the pit.
Which floorperson is most or least attentive? These factors are all
part of your game, and although you’re not physically laying down
bets, the time will come when you are, and knowledge of these
workings can make a huge difference.
20
Some History
One of the earliest online sources of blackjack information was
the Usenet Newsgroup rec.gambling, formed in late 1989. It was a
gambling-oriented bulletin board where visitors posted questions,
ideas, and theories of any sort. After first addressing all forms of
gambling in one place, the volume of messages grew to the point
where it was necessary to split the newsgroup into different
gambling-related categories. In 1995, blackjack players gathered at
rec.gambling.blackjack. In November 1997, a moderated newsgroup
enabled designated moderators to monitor all posts to the bulletin
board and reject those considered inappropriate. This group, with its
dedicated and high-quality participants, was very popular for a
while. But as the Internet gained prominence, many new sites were
formed.
While there are several blackjack-related sites on the Internet
today, the following are the most popular at the time of this writing.
Some of these provide links to other such sites. Additionally, many
casinos have their own websites, which can also provide lots of
useful information.
BJ21.com
After participating on the RG Newsgroups for a short while, in
1996 blackjack author and expert Stanford Wong put together a well-
organized bulletin board-type website called BJ21.com. The site
quickly expanded into private sections (available by paid
membership) and grew to more than 2,000 members, in addition to
several hundred visitors and contributors to the free sections.
BJ21.com has grown to now host several bulletin boards, where
information on blackjack conditions at casinos throughout the
country can be accessed. This is a great place to get answers to basic
questions from a large cross-section of theorists and players. Wong’s
monthly newsletter, Current Blackjack News, is also available by
accessing the BJ21.com website via paid subscription.
Blackjacktheforum.com
Software developer and blackjack author Norm Wattenberger
runs this comprehensive website, which has lively forums and an
active chat room with occasional guest experts as hosts. Participation
on the site is free, requiring only initial registration.
Blackjackforumonline.com
Loyal readers of Blackjack Forum were pleased to see Bishop
Arnold Snyder back on the scene with the launch of his
blackjackforumonline.com. Visitors can access a treasure trove of
articles from past issues of Blackjack Forum, along with message
forums, including a members-only player’s forum.
LasVegasAdvisor.com
Anthony Curtis has been publishing the Las Vegas Advisor
newsletter for more than 25 years, providing readers with
information on the best deals in Sin City. In a rapidly changing
environment, this online resource turns you onto incentives as they
happen. The website has complete visitor information for
accommodations, dining, transportation, shows, gambling, and just
about anything Vegas-centric. There are also forums where visitors
of all levels of casino knowledge engage in discussions on all things
casino-related. At this writing, there are plans for a big
redevelopment of the site, which will include a much-heightened
emphasis on gambling information and strategies, formed in
conjunction with highly respected gambling expert James Grosjean
and others from LVA’s deep pool of gambling authors.
21
Blackjack Tournaments
Fundamentals
The most important fundamental concepts of tournament play
are relatively easy to learn.
1. Bet your money—Winning a tournament requires that you reach
a specified goal regarding your chip count relative to that of your
opponents. The best way to do this is to use all of your available
chips to accumulate more. It’s imperative that you get as many of
your chips into play as possible during the short period of play.
Don’t try to get fancy at the expense of achieving this goal. As the
pros say, “When in doubt, put it out.”
2. Consider position—As in most games, position is very
important. Be aware of where you’ll bet on the final hand and play
accordingly. If you’ll be betting first or near first, be even more
aggressive. The closer you’ll be to betting last, the more you can
afford to be out of position at the end. This is because you can play
off the bets of your opponents. But be careful; you have to know
what you’re doing to take advantage of this. Beginners should be
aggressive regardless of position (see next).
3. Position yourself—The rule of thumb is to be in the position you
need to be in to advance or win going into the last hand. Even if you
have perfect position on the end, all players—and especially
beginners—are much better off being in the lead with one hand to
play. Bet in a manner that optimizes your chances of getting to this
spot, then be prepared to bet the maximum on the end.
4. Be alert in the play—Tournaments are mostly about betting, but
they’re also about how you play your hand. Card counting isn’t
important, given the short duration of play; it’s okay to play your
hands according to basic strategy. But not always. If you’re playing
alertly, you’ll notice key situations where you must play your hand
contrary to basic to give yourself a chance. A perfect example is
Nancy Kubasek’s last-hand double down described earlier in this
chapter.
5. Consider equity—Equity is the relationship between the amount
of money collected in entry fees and the amount returned in prize
money. Most blackjack tournaments are 100% equity (or better). If
you play many tournaments with less than even equity, it will take
its toll.
Tournament expert Ken Einiger won the World Series of
Blackjack II and promptly wrote his book Play to Win. PTW covers
these fundamental concepts (and others) in much greater detail. It
also explains tournament-play considerations from the ground up—
how to find them, enter them, prepare for them, etc. Play to Win is a
must-read for anyone entering this arena.
Advanced Play
Study and practice are what it takes to advance to the expert level
as a tournament player. I’ve already mentioned Stanford Wong’s
book, Casino Tournament Strategy. It provides an in-depth treatment
of last-hand scenarios. It’s technical, but essential to winning play.
Wong also has a software program called Tournament Blackjack. It’s
decent, but I expect other programs to surface in the near future.
Also be on the lookout for the book Hollywood Blackjack, by
Hollywood Dave Stann, a colorful participant on the tournament
circuit, who took second place in the inaugural World Series of
Blackjack.
On the Web, Ken Smith’s blackjacktournaments.com, which I
cited earlier, is an excellent source of information. Another is
Anthony Curtis’ LasVegasAdvisor.com. The LVA site has a message
board devoted to the UBT, which also generates discussions on other
aspects of tournament play. LVA also maintains lists of upcoming
tournaments and valuable analysis of the big TV tournaments
written by Anthony Curtis.
As I’ve mentioned, you can’t become a great tournament player
without practicing in real tournaments. Almost all of the major
casino destinations have casinos that run mini tournaments. Usually
costing $20 or $25 to enter, these minis are where you improve and
enhance your game. LasVegasAdvisor.com keeps an up-to-date list
of such tournaments in Las Vegas and has plans to expand its
coverage.
You can also play blackjack tournaments at selected sites online
—either on full-fledged money sites, or on subscription services,
such as ClubWPT.com. This and other subscription services provide
an excellent way to learn the ropes of blackjack (and poker)
tournaments without risking a lot of money. In these clubs, you pay
one monthly fee to become a member, which qualifies you to play as
many tournaments as you want for prizes, cash, and even seats to
major events, but there are no additional entry fees or buy-ins, so
your losses are capped.
22
The Allure
The casinos, having a built-in advantage in just about every game
they offer, know that they’ll win money from the players in the long
run. The key is to keep them at the tables. One method of doing so is
to offer comps. Depending on the amount one is wagering, the
casino offers meals, rooms, and more to demonstrate that they value
the player’s business. What they really mean is that they’re
welcoming the player to lose more money at their tables. People
easily fall into the trap of thinking they’re getting something for
nothing.
Typical story. A man has been playing blackjack in a casino,
betting $100 a hand. He’s been at it for about two hours when his
wife stops by the table. She asks, “Are you winning?” He responds,
“I’m up about $500.” She then says, “Well, let’s go then.” He tells
her, “I just ordered a drink; we can leave after I get it.” Fifteen
minutes later his drink arrives, but not before he loses $1,000.
Instead of leaving the table a $500 winner, he ended up a $500 loser,
but he got his free drink!
Do Your Homework
There are ways to save money and get comps without even
placing a wager in a casino. It all starts when you first decide to take
your trip.
Airfare
Frequent Flier Programs
It’s a good strategy to do your air travel using one specific airline.
You can accumulate points in that airline’s frequent-flier program
and eventually get a free airline ticket. The target number most
airlines use to qualify for a free round-trip flight anywhere in the
continental United States is 25,000. However, you don’t need to
actually fly 25,000 miles to achieve this. Some shortcuts are:
• When first joining the airline’s frequent-flier program, you
usually get an enrollment bonus in points.
• Some airlines offer bonus points for travel at different times of
the year or to select destinations.
• Some airlines offer bonus points when purchasing your ticket
with a credit card or other payment method (e.g., electronic
ticketing).
• When staying at a hotel or renting a car, find out which hotels
or car rental companies are partners with the airline. By using
the partners, you earn points on your airline frequent-flier
account.
• Some credit cards have programs in which, for every dollar
you spend using that credit card, you earn points on your
airline frequent-flier account.
• Your telephone long-distance service provider may have a
program under which your long-distance expenses can earn
points on your airline frequent-flier account.
• Various retailers have similar programs that can also earn you
points, such as ordering flowers or custom shirts.
Check the different airlines’ programs to see how you can
achieve maximum benefits.
Overbooked Flights
If you once again do a little homework, you can get a free airline
ticket by using some creativity. Airlines often overbook flights by
selling more seats than are actually available, which allows for some
“no-shows” along the way. At times, they end up having to turn
away passengers from a specific flight prior to boarding. When this
happens, they usually put the passenger on the next scheduled flight
out to that destination and offer a form of compensation for this
inconvenience. This compensation can be a free round-trip airline
ticket for a future date.
Here’s how to optimize your chances of getting bumped:
Check the airline’s schedule and make sure that they offer two or
more flights the same day, within a few hours of each another.
Call the airline to check for availability on the early flights out. If
there’s limited availability, book it. It doesn’t matter if the same
situation exists on the later flight(s), because if you are “bounced”
from the first flight, you will be almost guaranteed first priority to
get on the next available flight. As an added bonus, if only first-class
seats are available, guess who may get it? Party on!
When you arrive at the gate to check in for your scheduled flight
(try to arrive at least one hour prior), ask the attendant if the flight is
overbooked. If so, offer to volunteer your seat, only if you’ll be
confirmed on the next available flight and might be compensated
with a free round-trip ticket for a future flight.
If you’re creative enough and do your homework, you can, in
theory, fly every other flight for free.
Package Deals
When shopping around for the best airfares, you’ll usually bump
up against some restrictions, such as you need to stay over a
Saturday and book at least 14 days in advance. Many airlines have a
“vacation package desk.” Booking your trip through them, you can
end up paying less in airfare than you normally would. The
casino/hotels make rooms available for such discounted
airfare/hotel packages. Here’s a recent example of such a savings:
Checking the airlines for round-trip airfare from New York to
Las Vegas for a two-night stay, I found the following.
Lowest available airfare per person:
$298—late-night flights
$360—normal flights
Room Rates:
$0—(comped)
After checking with this same airline’s vacation package desk, I
was quoted the following deal:
Airfare + two nights hotel per person:
$302—late-night flights
$321—normal flights
Complimentaries
Basic Comps
These are comps that can be obtained without even giving your
name to be rated to a pit person.
Parking—In most casinos, parking is free. You can self-park or
use the valet. If you use the valet, you have to tip appropriately. In
some places, you may need to have your parking ticket validated at
the cashier’s cage of the casino.
Cocktails/Beverages—Shortly after you sit down at a table, a
cocktail server will approach you and ask if you’d like to order a
beverage. It’s that simple and there’s no minimum betting
requirement. It’s customary to tip the server.
Line Passes—If you’re seeing a show or going to pay for a meal at
the buffet/coffee shop without having qualified for a comp, you can
ask for a line pass, which allows you to go in the “invited-guests”
line without having to wait in long lines. The pit is usually very
generous in giving line passes, as they want you back at the tables as
soon as possible, and helping you avoid waiting on long lines
accomplishes this.
Rating Slips
When you sit down at a table, a pit person normally asks you if
you wish to be rated. This is the process whereby the casino keeps
track of the amount of money you buy in for, your average bet,
length of time you play, and your win/loss. Based on this
information, the casino may extend you comps of different levels.
Meals—If you sit down at a table and play for an hour, you can
normally get a meal comp for two. Depending on the casino, the
amount you bet will determine whether you get a comp for the
buffet or coffee shop. Comps for gourmet restaurants usually require
a higher bet level and more playing time at the tables. At some
casinos in Las Vegas, Reno, and elsewhere, a player can score a meal
comp for one hour of $5 average betting.
You usually have to ask for a comp, so do it. At times it will be
offered to you. Always accept it even if you don’t plan on using it
immediately. Normally, meal comps are valid for 24 hours; you’ll
probably plan on eating at some point during that time.
After you’ve played for an hour, always ask for a meal comp, if
you haven’t already been offered one. Even if you don’t plan on
using it immediately, ask anyway for the same reason as stated
above.
Always ask for a comp for two to the coffee shop (unless your
betting qualifies for a gourmet room). If the pit person replies that
your play doesn’t qualify yet, ask if you can get the buffet for two, or
the buffet or coffee shop for one. A little negotiating usually gets you
something.
Rooms—The best method for getting a comped room is to ensure
it’s arranged prior to your arrival at the casino. This can be
accomplished based on your previous play in that casino and
executed in a variety of ways. If you’re staying as a guest with
someone else who already has a comped room, you have the
opportunity to establish yourself as a player in that casino or several
casinos to set up future comped rooms. While the person who’s
being comped has a certain playing requirement to fulfill in order to
be invited back for a subsequent comp, you’re a new player; the
casino should look at you as a potential regular. Casinos have
different criteria based on play whereby they can extend a room
comp. For a standard room, you can score a free one-night room for
roughly four hours of play, betting as low as a $25 average bet in
some places.
When you’re traveling with another and can stay in the same
hotel room, it’s best to do so. Both of you are being rated separately
and the comped room is being applied against only one of your
accounts. In the event the comped player is unable, for any reason,
to satisfy the play requirements to qualify for a subsequent comp,
the other player may be able to qualify.
Spread your action around town. Don’t initially limit your action
to any one casino. Play in various clubs, get on all the mailing lists,
and then determine which place treats you the best. You may receive
invitations in the mail for free rooms.
Once you settle on a place or two where you are comfortable
playing and staying, get to know a casino host and pit boss there.
Get friendly with them. Take their business cards, when offered.
When planning your next visit, phone them to see if they can
arrange for a room for you.
When you phone for a room in advance and are told that they are
unable to comp you a room, as you didn’t give enough action, ask if
your previous play qualifies for a room at “casino rate.” They may
offer this to you anyway. Take it, as casino rate can be half the price
of the rate regular hotel guests might pay. They may also tell you
that “If your play qualifies for a room comp, we will adjust your bill
when you check out.” Limiting your play to just this casino is fine. If
you plan on spreading your action amongst several casinos, just take
the casino rate and pay it without expecting any further discounts,
but if you’ve given some action to the casino, you may want to ask
anyway at the end of your stay.
If you are not established in a casino where you are staying, but
you are being rated and betting within the guidelines that may
qualify for a room comp, let the pit know that you are a hotel guest
there. After you’ve been playing for a few hours, ask if they can take
care of your room. You may get your room comped or perhaps get it
discounted to casino rate.
If there are two of you staying in the same room, see if your total
play combined might qualify for a room comp or discounted rate.
Airline-Ticket Reimbursement
As you become an established player in a casino, you may
qualify for reimbursement of the cost of your airline tickets. If your
casino host doesn’t offer this to you, you can ask. Although your
play may not warrant a total reimbursement for the ticket(s), you
may qualify for a partial rebate. A $200 average bet is probably the
minimum to qualify for some sort of airfare rebate. When calculating
a player’s eligibility for a comp such as airfare reimbursement, the
casino may have some additional criteria that must be met, such as a
minimum requirement for hours played. In the past, the common
requirement was a minimum of 12 hours play. Other requirements
may be a minimum amount of front money on deposit or a
minimum credit line. Many casinos reimburse airfare only for
players who stay at the hotel. Sometimes, a player comes out betting
heavy and loses all his front money before reaching the minimum
hourly requirement. In this case, the casino may elect to reimburse
based on actual loss, provided certain criteria are met.
Take a situation where a player puts $20,000 on deposit at the
start of a three-day stay. Airfare reimbursement at this casino
requires a minimum of 12 hours play at a minimum average bet of
$200. After playing nine hours, the player loses $16,000 with a
recorded $500 average bet. In this case, although the player didn’t
meet the terms for reimbursement based on theoretical loss (he’s light
on hours played), he may be eligible for airfare reimbursement
based on his actual loss of $16,000 regardless of hours played and
average bet size. If the casino’s policy is to reimburse 10% of a
player’s actual loss toward the cost of airline tickets, this player is
eligible for up to $1,600.
The next step is for the player to present copies of his ticket and
the ticket of his traveling companion, if applicable, to determine the
total reimbursement. If he presents tickets totaling only $400, then
that’s all he’ll receive. If the tickets total $2,400, all he’ll get is $1,600,
representing a partial airfare reimbursement. However, a creative
player can maximize his benefit here. In addition to an example
provided later in this chapter, the subject is covered well in Max
Rubin’s book Comp City, as well as in Ian Andersen’s Burning the
Tables in Las Vegas.
Let’s take a closer look at the two above scenarios.
If your airline tickets are less than your eligible reimbursement
amount, there are various techniques for coming up with a second
set of tickets to get the higher value. Basically, purchase and fly on
the less-expensive tickets, while also buying fully refundable first-
class tickets with another airline. Present the higher-value tickets for
reimbursement, subsequently turning them in to the airline for a
refund. Of course, there are precautions to consider, such as if you
are being picked up and dropped off at the airport by a casino
limousine. Of course, you want to avoid this, but for image
purposes, you may need to improvise so you’re dropped in one
place and have time to get to where you really need to be. It’s not
difficult. Be prepared for anything, even a casino host riding along in
the limo, taking your tickets, and assisting with your check-in at the
airline counter. Oops!
If casino records show your cumulative loss as being lower than
the price of your airline tickets, you can fix that. A quick session
transferring chips with a partner, as outlined in Chapter 14, can
show a higher loss without much effort. See the section “Disguising
Wins And Hiding Chips.”
An American Express Platinum cardholder went on a business
trip to an overseas destination with casinos offering decent
blackjack. One of the benefits of the platinum card is that you get a
free companion ticket when purchasing a business or first-class
ticket on designated airlines. In addition to his full-time job, this guy
was a part-time blackjack player working on a team. He used the
free ticket to take a teammate along and used vacation time to
extend the trip for casino play. The price of the paid airline ticket
was about $8,500. Although the companion ticket on this program is
free (except for the taxes), it’s an airline requirement for auditing
purposes that the full airfare is shown on the ticket. After giving
sufficient action to his host casino, he presented two first-class
tickets, each showing a cost of $8,500, and received $17,000 cash.
Since he was on a business trip, his company paid for his $8,500
ticket, leaving his team with only the expense of the taxes and other
fees (roughly $400) for the otherwise free companion ticket. The
$17,000 was considered team money in accordance with their
regulations.
A teammate was playing at a casino and losing. Although his
numbers didn’t qualify for airfare reimbursement, he managed to
schmooze the host and, on settling his account, received a cash
equivalent for the price of his ticket. With time to burn before
departure, he played one final session. He won big, turning his
losing trip into a winner. It was nice timing on his part, though it
didn’t please his host any!
Airline-ticket reimbursement is a comp where the casino is
actually giving you cash, which they really don’t like to do. As an
advantage player, it’s your job to do your homework and learn the
best routes to get the casinos to dip into their cash boxes.
Loss-Rebate Programs
Casinos have been offering loss rebates for many years, but they
don’t go around advertising it. Though a loss rebate is one of the
strongest marketing weapons in a casino arsenal, it can, at times,
provide knowledgeable players with the ammunition to turn a
losing game into a winning one. Several variables are involved in
how rebate programs are structured by the casinos. We’ll start by
looking at how a loss rebate works in its simplest form.
Let’s say you’re offered the opportunity to wager $100 on each
flip in a series of coin tosses, where you win even money on each
winning wager and lose even money on each losing wager, but after
X number of flips, you receive a 10% rebate on the losing wagers. For
example, if you bet on 10 flips, winning five and losing five, you’ll
be paid a total of $500 (5 x $100) and also pay out $500 (5 x $100),
thus breaking even on the game. But then the loss rebate enters the
equation, and you receive $50, representing the agreed upon 10%
rebate on each of your losing wagers (5 x $10). If it were only that
simple!
In today’s cutthroat environment, competition for the highest-
level players has grown to a point where one casino has to offer
something more than the next in order to win the business. Players,
in turn, are becoming more educated and are now shopping around
for the best deal. It’s no longer just about the biggest and most
elaborate hotel suites, gourmet restaurants, top entertainment,
private jets, and free gifts (such as expensive jewelry and shopping
sprees), it’s also about negotiating the best loss-rebate deal.
I’ve used the word “negotiating” here for two reasons. First,
although the casino has a benchmark for its typical loss rebate, it’s
always negotiable. Second, the profile of the typical high-level player
is that of a successful highly competitive player. The nature of
business deals in which such an individual engages often involves a
high level of negotiating. It’s gotten to the point where negotiating
has become a competitive sport in many business cultures.
Therefore, when negotiating a loss rebate with a casino, many
players view it as a game in which their goal is to beat the casino
into a deal that’s better than the standard offer.
It happens all the time, but the most famous example of a big win
materializing from a negotiated deal occurred in Atlantic City in
2011, when a finance expert named Don Johnson beat a couple of
casinos there for several million dollars. Johnson was a good player,
but his win was more attributable to the skillful manner in which he
set up his deal, which allowed him to bet large amounts knowing
the refund was pending if he lost. As it worked out, he won. Better
yet!
To get the most value out of a loss rebate, an advantage player
would like to make one and only one bet. If the bet wins, he leaves.
If it loses, he collects the rebate and leaves. Imagine being able to do
this once per day indefinitely! But the casinos are aware that their
theoretical advantage is based on a great number of wagering
decisions and as a result, they usually require a certain volume of
bets before a player qualifies for a loss rebate. Since the player is
required to put a lot of money in action, he needs to be aware of the
important variables.
1. The house advantage when flat betting and playing perfect
basic strategy is the first thing that needs to be considered. You want
to play in a game offering the most player-favorable conditions. In
addition to negotiating a higher loss rebate, Don Johnson managed
to get some Atlantic City casinos to modify their blackjack rules and
increase their table maximums just for him, in exchange for giving
them an agreed-upon level of play.
2. Based on the rebate deal, a betting and playing strategy must
be devised that preserves a player advantage beyond the point the
casino establishes as the minimum-play amount. A typical scenario
might be that a player is required to deposit $500,000 in front money
and play it through a minimum of five times to be eligible for a
rebate on losses. The strategy needs to ensure that he’s playing at an
advantage after putting this amount of money in action with the
rebate considered. But here’s the important part: You have to do this
without looking like a card counter or an otherwise similarly
competent player. You also have to know how to run the numbers to
determine if you have to move your bets too much to preserve an
edge, thereby needing a better loss rebate to participate if you do.
Since you’ll experience some winning trips, a key element in
incorporating a loss-rebate strategy into your game is determining at
what point of a win a player should quit and call it a trip. Knowing
the proper stopping point is a key element in forming an optimal
strategy. Currently, nothing on the market can formulate these
strategies, but Norm Wattenberger, creator of the Casino Verite
software products, is developing such a tool.
3. Loss rebates work best as stand-alone programs that don’t
incorporate other complimentary offers. If comps such as room,
food, beverage, shows, and airfare are applied toward the loss
rebate, it decreases the amount of cash you can walk with. The best
programs offer a loss rebate and complimentaries independent of
one another. For example, a program might require $100,000 in front
money or a credit line that’s turned over a minimum of five times for
a 15% rebate on losses. Additionally, complimentaries are added in
based on .25% of the total action wagered for the trip. With this
program, you get the comps as outlined, win or lose, and if the
criteria are met to justify a loss rebate, you get that in cash—in
addition to the comps.
4. Determine if the loss rebate is based on a minimum loss
amount—you need to know all of the parameters of the deal and
what’s required of you before you start.
5. Determine how soon a new “trip” can commence after
settlement of a prior trip. In theory, if a player comes in on a Friday
and meets the minimum requirement for a loss rebate by Saturday,
he can conclude his trip, collect the rebate, check out of the casino,
then check back in and start a new trip immediately. This isn’t the
most convenient application, but it can be done.
6. What method do the pit and cashier use to monitor/record
table results for each session? If the casino uses specific chips for the
purpose of tracking rebate players, it gives them a better tool for
accurately monitoring win/loss. Some casinos assign a floor person
to record every bet made by a player on a rebate program. Yes, you
read that correctly—your own personal floorperson records the
result of every hand you play. In all cases, it’s important to verify
what the floorperson’s results show at the end of each session. If you
lost big, it’s imperative that the loss is recorded accurately.
Other Comps
Other comps you can score are free golf, show tickets, fight
tickets, and tickets to other special events. When you’re playing, ask
a pit person or casino host if you qualify for such comps. If they say
you don’t currently qualify, find out the criteria for the comp you
want.
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For international travel, laws define what you can and can’t do in
terms of carrying money. If you fail to follow them, you could be
subjected to arrest and confiscation of your cash. When traveling
overseas, if you have no alternative but to carry cash, I strongly
advise that you familiarize yourself with and strictly adhere to the
laws of the countries you’re visiting, as well as U.S. laws regarding
transport of currencies. When traveling within the United States,
there are no restrictions on the amount of currency one may carry, at
the time of this writing. However, there have been reports of
individuals who have been victimized under the guise of
“suspicious activity” for carrying what was considered large
amounts of cash.
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Different Rules
The most common rule you will find in play outside the USA is
the “no-hole-card” rule. This is where the dealer does not take a
second card (hole card) until all players have played their hands. In
many places, there’s an additional spin on this rule, where after a
double down or split, when the dealer’s second card makes a
blackjack, the player loses both the initial wager and the amount put
up for the double down or split. When playing with this rule, you
need to adjust your basic strategy as follows:
Safety
Exercise care when carrying large sums of money and traveling
abroad. It’s advisable to carry most in travelers’ checks, while
keeping hard currencies secured on your person at all times, using a
money belt or other discreet method. Be aware of the exchange rates
when converting your U.S. dollars into the local currency.
While many travelers make use of hotel safes, it’s recommended
to exercise caution, especially if you’re staying at a smaller hotel. In
this case, it may be more prudent to keep the money on you, rather
than in a hotel safe.
Electronic Pen-Pals
Some players worldwide participate regularly in some of the
blackjack websites and communicate with one another. Such players
have reciprocally hosted one another during visits to their respective
countries. Having a local player guiding you around in a foreign
country is an invaluable asset.
Currency Laws
Be aware of the various regulations with respect to bringing
currencies into or out of the country. Failure to follow the proper
procedures can result in having all your money confiscated, in
addition to your being detained.
General Info
If you check a local financial newspaper listing exchange rates,
you might see the euro trading at .9059, which is the amount in euro
you’d receive for one U.S. dollar. Alongside, you might also see a
rate quoted as 1.10387, indicating that you’d receive US$1.10 for one
euro. Translated to our purposes:
SCENARIO “A”—You have US$100,000 and purchase euro at a
rate of .9059. You arrive at your European destination with €90,590.
After a break-even play, you return home with €90,950 and you
purchase US$ at a rate of 1.10387 and receive US$100,000 in
exchange.
In reality, the above scenario is not common, since the rates
quoted are considered just a “quote.” The banks adjust these rates in
a manner that enables them to make a profit from both sides of the
transaction (the purchase and the sale).
Using the “for-information-purposes-only” rate in the above
example, a more realistic translation would be as follows:
SCENARIO “B”—You have US$100,000 and purchase Euro at a
rate of .8950 (1.117). You arrive at your European destination with
€89,500.
After a break-even play, you return home with €89,500 and you
purchase US$ at a rate of 1.099 (.9100) and receive US$98,360.50 in
exchange.
You played a break-even game, but lost US$1,639.50 due to the
cost of exchanging currency.
Based on the above transactions, here is how the exchange rate
chart would appear:
Quote: .9059 1.10387
Buy: .8950 1.117
Sell: .9100 1.099
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