EIS Installation Checklist for the SL3000 Modular Storage Library

with AEM1

Customer:
TASK Number:
Technician:
Version EIS-DVD:
Date:

• It is recommend that the EIS web pages are checked for the latest version of this
checklist prior to commencing the installation.
• It is assumed that the installation is carried out with the help of the current EIS-DVD.
Refer to the EIS web pages for current information and status.
• The idea behind this checklist is to help the installer achieve a "good" installation.
• It is required that the installer has attended the SL3000 Service ILT INWS-2545 class
or the WBT for SL3000 Service and mentorship.
• It is required that the SL3000 Installation Manual is available and referred to during
the installation. Note that the SL3000 Installation Manual is only available to internal
Oracle personnel and does not seem to include Installation Partner access at this time.
This checklist refers to the SL3000 Overview and Planning Guide. The complete set
of documents for customers is available at:
http://www.oracle.com/technetwork/documentation/tape-storage-curr-
187744.html#libraries. For internal documents:
https://mosemp.us.oracle.com/handbook_internal/Systems/SL3000/docs.html.
• It is assumed that the installer has attended the appropriate training classes.
• The installation should be prepared using EISdoc V4.
• If ACSLS (Automated Cartridge System Library Software) is being used with a SL150
with LTO7 drives a minimum version of ACSLS 8.4 is required.
• If ACSLS (Automated Cartridge System Library Software) is being used with a SL150
with LTO8 drives a minimum version of ACSLS 8.4.0-3 is required.
• It is not intended that this checklist be handed over to the customer.
• Feedback is welcome – refer to the last page of this checklist.

Serial# Site ID or Contract Number

SL3000

1 AEM = Access Expansion Module.

Oracle Internal and Approved Partners Only Page 1 of 22 Vn 1.18 Created: 9 Jul 2018
 Task Comment Check

PREPARATION
For an overview of the activities carried out during the installation of this
product via the EIS Methodology, refer to the EIS-Deliverables page within the
EIS website for the StorageTek SL3000 Modular Storage Library.
Coordinate activities with Oracle Sales Team Consult with your account team for
and/or Oracle Advanced Customer Services responsibilities for preparing the site,
host connectivity and other activities.
ACS where applicable. The Sales Team or ACS may provide
some of the services in this checklist.
See Appendix A at the end of this checklist for a list of currently supported tape
drives, interfaces and acronyms used within the checklist.
Obtain the latest versions of required Check the document locations for latest
manuals and documents: versions.

• SL3000 Overview and Planning Guide External (customer) accessible

• SL3000 Installation Manual
(Oracle-Internal Only)
• Oracle Virtual Operator Panel 2.X User's
Guide
• SL3000 User's Guide
These contain detailed information about the
SL3000 and its installation.
Site Audit, Configuration fixed and System
Preparation complete?
Determine network information for the
SL3000.
Place information into EISdoc V4 documents
(below).
documents:
http://www.oracle.com/technetwork/doc
umentation/tape-storage-curr-
187744.html#libraries
Internal (employee/partner) accessible
documents:
https://mosemp.us.oracle.com/handbook_
internal/Systems/SL3000/docs.html
It is also highly recommended that the
installer become familiar with all
“Technical Brief” documents in this
collection that apply to the installation.
MD_VOP User Guide:
http://docs.oracle.com/cd/E56041_01/in
dex.html
Use the SL3000 Overview and Planning
Guide for preparing the site.
• Power connection available.
• Prepare host software for the library
(HSC/ACSLS, Backup applications,
etc.)
• IP address to be assigned,
• May be 1 or 2 addresses for
SL3000,
• Subnet Masks,
• Gateways,
• If the Dual TCPIP feature was
ordered, obtain 2 addresses for the
SL3000 and refer to the"SL3000
User's Guide to verify the
configuration and to complete
implementation.

Oracle Internal and Approved Partners Only Page 2 of 22 Vn 1.18 Created: 9 Jul 2018
 Task Comment Check
Complete EIS installation Configuration Plan EISdoc V4:
& Test Procedures Plan. Use appropriate BUILD & TPP
templates, inserted into “Master” files
(Chapter Storage):
EIS-BUILD-Tape-SL3000.odt
EIS-TPP-Tape-SL3000 .odt
Review latest Field Action Bulletins FABs Website:
(ex-FIN/FCO) information. https://support.us.oracle.com/handbook_
internal/Systems/SL3000/fab.html
LAN Cable for SL3000. If required for host connection pre-install
network cable.
Prepare host software for the library
(HSC/ACSLS, Backup applications, etc.).
Tape drive connections to host. Drive interface (Fiber) cables for tape
drive switch/host connection. These
may be customer provided or ordered in
conjunction with the library. Check with
the account and/or sales teams.
A further information resource is the Oracle System Handbook.
Use of a laptop and the Library Console (SLC) and a terminal emulation
application is required to complete an installation and should be considered best
practice. Steps in this checklist require its use and it is required for configuration
and testing.
Obtain the latest microcode/firmware which is required for actions on page 12.
To find available code versions: https://sac.us.oracle.com
• Select Log In (if necessary).
• Enter SL3000 into the Search field in the right margin.
• Look for strings similar to Oracle StorageTek SL3000 FRS 4.40 (zip file 1 of
1) and select the latest one.
The current version available is 4.40 (dated December 2017). However, 4.50 is
imminent and should be available shortly.

Oracle Internal and Approved Partners Only Page 3 of 22 Vn 1.18 Created: 9 Jul 2018
 Task Comment Check
Install Library Console (SLC) on your laptop. SLC should be loaded before the
library is installed. It is highly recommended that the SLC be installed before
going to the customer site.
To find available versions: https://sac.us.oracle.com
• select Log In.
• Enter SLC into the Search field in the right margin.
• Look for strings similar to Oracle StorageTek Library Console (SLC),
version 6.65 (zip file 1 of 1) and select the latest one.
The current version is 6.65 (dated February 2017, confirmed December 2017).
SLC versions:
• weblaunch/opel.war
Web-launched SLConsole Server Access level: Customer
• install/SLConsole_Windows.exe
SLC Installer for Windows Access level: Customer and CSE
• install/SLConsole_Solaris.bin
SLC Installer for Solaris Access level: Customer and CSE
• install/SLConsole_Linux.bin
SLC Installer for Linux Access level: Customer and CSE
• oppanel/SLConsoleLocalDist.jar
SLC Local Operator Console Code
Local Operator Panel on Library Access level: Customer and CSE
For Firmware (internal and partners only) and Streamline Library Console
(internal, partners and customers) code, depending on who is accessing the
information, it has been moved to the following locations:
• Customer: Oracle Software Delivery Cloud (formerly E-Delivery) website:
(Choose Oracle StorageTek Products and Generic Platform)
https://edelivery.oracle.com/
• Partners: Oracle Partner Network:
http://www.oracle.com/partners/
• Oracle Internal: System Assurance Center:
https://sac.us.oracle.com/download/ – Search for “SLC”.
Firmware is not currently available externally. If you are searching internally
use https://sac.us.oracle.com/download/ – Search for “SL3000”.

Oracle Internal and Approved Partners Only Page 4 of 22 Vn 1.18 Created: 9 Jul 2018
 Task
Check that required tools are available.
Obtain Library Activation Passwords for the
following user accounts:
• admin
• service (for Oracle-badged)
• OEM (for partners)
Request the passwords at
https://crcapplications.us.oracle.com/keyswebapp
Select new permanent passwords.
Oracle Internal and Approved Partners Only
Comment Check
Refer to an updated and complete listing
in the SL3000 Installation Guide.
Some of the items included are:
• Flashlight
• Step Stool
• Volt/Ohmmeter
• Work Gloves
• Ethernet crossover cable part
21400163.
• RJ45 cable part 4108289xx and
RJ45-to-DB9 adapter part
10410823.
Required for running the SLC and CLI
(installation focus). The admin
password is intended for customer use,
the service password is intended for
field engineers. The OEM password is
for partners.
Login & select Activation Passwords
Fill out the OTP request form:
• CRC Login ID: use your Aria
global user ID.
• Site ID: use the site CSI number
denoted in the SR associated with
the installation task.
• Case/Work Order: use the install
SR number.
• Desired Role: Admin and Service,
need two unique passwords. The
OEM is used for certified service
partners authorized by Oracle
instead of the Service ID.
• Serial Number: Library base frame.
• Click Submit.
At this time it is recommended that you
select a new permanent password for
each user. You will be prompted to
provide this password once you type in
the activation password. Refer to the
SL3000 Installation Manual (Oracle-
Internal Only) for rules governing
SL3000 passwords located at:
• https://mosemp.us.oracle.com/
handbook_internal/Systems/SL3000/
docs.html
Page 5 of 22 Vn 1.18 Created: 9 Jul 2018
 Task Comment Check
If the above fails with error “Secure Connection Failed” while trying to reach the
URL https://crcapplications.us.oracle.com/keyswebapp, execute the following
steps:
• Verify that your Firefox browser version is greater than 37.0.
• In the URL box, enter about:config. Click the I'll be careful, I promise
button.
• In the search box, enter tls. Then click on the key
security.tls.insecure_fallback_hosts.
• Enter crcapplications.us.oracle.com into the box provided.
• If this does not work immediately, close browser and restart.
Determine which SL3000 features have been Obtain license info for any additional
ordered from the Sales Order. If installing features ordered such as Partitioning,
cartridge slots, dual bots, PUA Dual
the Access Expansion Module (AEM) refer Fibre Port, etc..
to Appendix C at the end of this checklist.
Have the customer download the hardware Obtain required keys immediately before
activation keys from the Oracle Software installation as new features could be
added at different times to the key during
Delivery Cloud (formerly E-Delivery) the sales process.
website:
Note: Services are no longer responsible for
supplying hardware activation keys.
External:
Starting at SL3000 code 3.0 obtain Hardware http://edelivery.oracle.com/
Activation key.
Installation time considerations that must be taken into account:
• Installers’ experience,
• Site restrictions (amount of floor space available, security),
• Possible features:
• Expansion modules DEM, CEM, PEM and AEM (refer to Appendix C
for additional information on AEM – Access Expansion Module).
• SNMP
• Dual TCP/IP
• Power
• Service Delivery Platform (SDP)
• Partitioning
• Redundant tallbots1(dualbot)
• SLC and MD-VOP
• Redundant Electronics
• PUA2 Dual Fibre Interface
In general, allow 4-6 hours per full library setup and 1 day certification and 1
more resource for assistance.

1 The tallbot is the robot mechanism that runs along the rails in the SL3000.

Oracle Internal and Approved Partners Only Page 6 of 22 Vn 1.18 Created: 9 Jul 2018
 Task
UNPACKING
Delivery complete?
Collect all licenses and software CDs.
Allow the system to acclimatise (power
off) at the customer site.
Ideally, unpack outside datacenter to
ensure no contamination/dust is released
inside customer's controlled environment.
Verify all packing material has been
removed and nothing is blocked.
Collect customer documentation CDs.
Request licenses where required.
Audit packing list.
ASSEMBLY/CABLING/POWER-UP
Record library serial number.
Verify placement with respect to airflow
& location of air vents.
Assemble the library according to the
directions in the latest version of the SL3000 https://mosemp.us.oracle.com/
Installation Manual (Oracle-Internal Only) . handbook_internal/Systems/SL3000/
Install any additional hardware options.
Check all cables for correct labels.
Connect power to the subsystems.
Install diagnostic cartridges.
Change IBM LTO8 drives to LDI mode.if
not encrypted.
Oracle Internal and Approved Partners Only
Comment Check
Store carefully!
Refer to EIS standard “Acclimatisation of
Oracle Hardware products”.
Collect packing material together for
disposal.
Fans & air vents must be free to operate.
Give to customer during handover.
Partitioning and Cartridge slots and dualbots.
Quick look to see if there are major pallets or
pieces missing. Verify the contents of the
delivery. Check for damaged parts.
Located at the rear, base module.
Use the SL3000 Overview and Planning
Guide for perforated tile placements.
Use SL3000 Installation Manual located at:
docs.html
Possible examples: Local Operator Panel, 2nd
TallBot, Windows, CAPs, CEM, DEM, PEMs,
Redundant Eletronics and AEMs.
Reference the Field Bill instructions enclosed with
each feature. The feature install instructions are
not in the Install Manual. IMPORTANT – it is
better to install all features on the various modules
before assembling the subsystem.
SL3000 Installation Manual (Oracle-Internal
Only) “Performing Initial Checks”.
SL3000 installation manual (Oracle-Internal
Only).
Include tapes per drive type installed.
All LTO8 drives ship in ADI mode so if the
customer's library is in Legacy or LDI mode the
LTO8 drives must be changed to LDI mode to
work properly in the library. Refer to MOS
Document ID 2334846.1 for details. If the drives
are encryption capable with a LKM card then only
ADI mode is supported so the library will need to
be changed to ADI mode so that the drives will
work in the library.
Page 7 of 22 Vn 1.18 Created: 9 Jul 2018
 Task
FINAL PHYSICAL INSPECTION
Check that plastic gear strips on
extrusions are seated and seamless.
Check that arrays are correctly seated.
Check that you have no blue or green
plastic on the lower and upper sections of
the copper rail.
Perform initial checks thoroughly.
Power up the library.
Oracle Internal and Approved Partners Only
Comment Check
See the Performing Initial Checks chapter 6
of the SL3000 Installation Manual (Oracle-
Internal Only) located at:
https://mosemp.us.oracle.com/
handbook_internal/Systems/SL3000/
docs.html
Follow the power-on procedures in the
SL3000 Installation Manual (Oracle-Internal
Only).
Page 8 of 22 Vn 1.18 Created: 9 Jul 2018
 Task
MULTI DRIVE VIRTUAL OPERATOR PANEL (MD-VOP)
Installing MD-VOP:
MD-VOP does not support all available
drive types on the SL3000.
MD-VOP can be used for the following
tape drive types:
• 9840D
• T10000A
• T10000B
• T10000C
• T10000D
• LTO4 (HP & IBM) with encryption
• LTO5 (HP & IBM) with encryption
• LTO6 (HP & IBM) with encryption
• LTO7 (IBM) with encryption
• LTO8 (IBM) with encryption
Refer to release notes for other supported Note – the OSDC site only contains the
drives at the Oracle Software Delivery
Cloud (formerly E-Delivery) website:
https://edelivery.oracle.com/
Select Oracle StorageTek Products and
Generic Platform.
Oracle Internal and Approved Partners Only
Comment Check
There are three different installation
packages available for MD.VOP.
• CSE all – This is for Oracle or Partner
field engineer only.
• SYS all – This is for a customer system
administrator controlling the drives.
• Operator all – This is designed for
customer operators controlling the
system.
Note: The CSE version should not be given
to customers.
Internal access to the current customer and
CSE versions are located at the Oracle
Software Delivery Cloud OSDC (formerly
E-Delivery) website:
(Choose Oracle StorageTek Products and
Generic Platform)
https://edelivery.oracle.com/
Customer version of VOP. The CSE version
is available on the SAC site.
• CSE_all contains the Oracle CSE
installation programs (Oracle CSE
Only).
• SYS_all contains the system
administrator installation programs for
the customer.
• Operator_all contains the operator
installation programs for the customer.
• all_install includes all of the CSE,
system admin and operator versions in
one compressed file.
Page 9 of 22 Vn 1.18 Created: 9 Jul 2018
 Task
CONFIGURATION AND TESTING
Perform Rail / Power Check.
Initialize the library.
Connect to the CLI port on the HBCR
card and establish a connection.
To use the CLI from most operating
systems:
Start a Terminal session in serial mode
using an appropriate program such as
HyperTerm.
Set the following port settings:
Click OK and Press enter.
At the login prompt enter service
When the password prompt appears,
enter the password created in the Obtain
Passwords checklist item above.
Network Configuration using the Service Configure:
account. • Date and time
Oracle Internal and Approved Partners Only
Comment Check
WARNING – ELECTRICAL HAZARD
Requires voltmeter, see the Preparation – Field
Installer section of this checklist on page 2.
See the “Rail Checks” section in the “Performing
Initial Checks” chapter 6 of the SL3000
Installation Manual (Oracle-Internal Only).
See “Initializing the Library” in the
“Configuration and Testing” chapter 7 of the
SL3000 Installation Manual (Oracle-Internal
Only).
See the “Connecting to the CLI” section in the
“Configuration and Testing” chapter of the
SL3000 Installation Manual (Oracle-Internal
Only) .
Connect the PC/Host to the CLI Port on the
HBCR. Note the HBCR connection is an RJ-45
port, make sure you have the appropriate cables
and adapters to connect.
Select an available COM port from the “Connect
Using” menu. Your laptop configuration may
vary and require a USB to serial adapter.
• Baud Rate: 38,400
• Data Bits: 8
• Parity Bit: None
• Stop Bit: 1
• Flow Control: none
• Click OK and press Enter
Answer yes to the prompt “are you sure you
want to continue”.
If you are logging in for the first time, enter
the activation password you obtained when
prompted. You will be prompted to enter a
new password, use the appropriate
permanent password that was selected in
advance.
• Single/Dual TCP/IP
• SNMP (if required)
See “Network Configuration through CLI”
in the “Configuration and Testing” chapter of
the SL3000 Installation Manual (Oracle-
Internal Only) or command line syntax. For
details refer to the SL3000 install guide at
http://wd0338.oracle.com/archive/cd_ns/E22
211_13/en/E20909/E20909_11.pdf
Page 10 of 22 Vn 1.18 Created: 9 Jul 2018
 LIBRARY COMPLEX CONFIGURATION
Refer to Chapter 7 of the SL3000 Installation Manual (Oracle-Internal Only)
located at:
https://mosemp.us.oracle.com/handbook_internal/Systems/SL3000/docs.html
Install SILKS key (remember to download the latest key before installation).
You install the license under “License Management” within the SLC.
Detach license file from email to a
machine accessible by SLC.
Log into target library using SLC.
Go to Monitors → permanent → all.
Go to Tools → License Management.
Details of the current license can be
viewed using the Current License tab.
To install a new license, click on the
Install License tab.
Using the Browse button feature or file This is the .jar or .img file which was
pathname box, enter the license file path detached from the email.
and name.
Click the Install button. If successfully completed, license file has
been installed and you should receive a
success confirmation message.

Oracle Internal and Approved Partners Only Page 11 of 22 Vn 1.18 Created: 9 Jul 2018
 VERIFY THAT THE LIBRARY'S FIRMWARE IS CURRENT
Login to the SL3000 utilizing the preset
address on the Ethernet port 2B (or from
the front panel).
Using the CLI to determine the library’s firmware version (output clipped for
clarity) – version FRS 4.02 is shown here (which is outdated):
SERVICE>> version print
requestId
requestId 1451401
Attributes
Component List
Component
Date
Flash Version FRS_4.02 (6.97.00)
Name build_version
Version FRS_4.02
Component
Date Wed May 22 17:31:52 2013
Flash Version 6.96.06
Name controller.cramfs
Version 6.96.06
<SNIP>

OR display the library's firmware via the Login as Service using SLConsole. Select
SLC:
Compare with the latest version.
Upgrade code if necessary. Login as
Service using SLConsole. Select
Diagnostics → Activate Code → Select
SL3000 to view active SL3000 code or
Select SLConsole to view active
SLConsole code if front panel feature is
installed.
Diagnostics > Activate Code > Select
SL3000 to view active SL3000 code or
Select SLConsole to view active SLConsole
code if front panel feature is installed.
The latest library firmware was obtained
during “Preparation” (page 3).
Refer to Appendix B, page 20.
If a code upgrade is necessary, refer to the
Firmware Release Notes and Code
Installation Instructions published for the
target SL3000 or SLConsole code version.
Code upgrade procedures are subject to
change for any code version release.

Oracle Internal and Approved Partners Only Page 12 of 22 Vn 1.18 Created: 9 Jul 2018
 Task
EXERCISER
EXERCISER PREPARATION
Requires the StorageTek Library Console. See Installation of StorageTek Library
Log into the library using StorageTek
Library Console using the Service
account.
Review status of robotics in SLC.
Run a Full (Disruptive) self-test first
(Tools → Diagnostics → Full).
Correct any errors you encounter.
Oracle Internal and Approved Partners Only
Comment Check
console (SLC) step in this checklist.
• Can be run from a laptop.
• Can be run from the SL3000 front panel
if installed.
• Use the event logs available through
SLConsole to identify and resolve any
issues.
• You must have two (2) diagnostic
cartridges installed in any available
diagnostic slot.
• The library must be offline.
• Should have at least one tape drive
installed.
• Time to run will vary with the number
of drives installed and the size of the
library. A full audit and drive mounts
are part of this test.
• Reference the SL3000 Overview and
Planning Guide or SL3000 Installation
Manual (Oracle-Internal Only) for
diagnostic instructions located at:
• https://mosemp.us.oracle.com/
handbook_internal/Systems/SL3000/
docs.html
Review the event logs available through
SLConsole to identify and resolve any
robotic or auditing issues.
Page 13 of 22 Vn 1.18 Created: 9 Jul 2018
RUN 48 HOUR BURN-IN EXERCISER
SLConsole Required:
Log into the library using Library
Console.
Run Extended Random/Defined
Exerciser
Correct any errors you encounter.
TEST DRIVE BAYS
See the SL3000 Installation Manual (Oracle-Internal Only) and the SL3000 EIS
Test Procedures Plan (“TPP”).
Be sure to mount/dismount tapes to/from all installed drives previously tested
during full disruptive diagnostic self tests).
Oracle Internal and Approved Partners Only
See Installation of Library console (SLC)
step in this checklist.
• Can be run from a laptop.
• Can be run from the SL3000 front panel
if installed.
• Recommended best practice is to run
these diagnostics from the front panel if
at all possible. If run using a laptop, the
tests will stop and fail when the laptop is
removed.
• The Exerciser runs best if one-half of
the slots are populated with cartridges
and the other half are empty.
• Defined Exerciser requires tapes to be
present in cells where gets are defined
and cells to empty where puts are
defined.
• Run a combination of Defined and
Random diagnostics to make sure you
exercise the dualbots thoroughly.
• Reference the SL3000 Overview and
Planning Guide and SL3000 Installation
Manual (Oracle-Internal Only) for
detailed instructions for programming
these diagnostic routines.
Review the event logs available through
SLConsole to identify and resolve any
robotic or auditing issues.
Page 14 of 22 Vn 1.18 Created: 9 Jul 2018
 Task Comment Check

MANAGEMENT HOST CONNECTION

Connect the management/application Refer to SL3000 Installation Manual
host(s) and the library to the Ethernet (Oracle-Internal Only) , the “Host/Server
Support TCP/IP and Cabling”
network.
Refer to planning documents for your
particular host environment and network
topology (SDP, SLC and ACSLS or HSC
managements hosts reside in this
connection).
HOST DRIVE CONNECTION (Specific Solaris host information provided
– other platforms will vary)
Connect drives according to installation Reference SL3000 Installation Manual
Manual and route cables. (Oracle-Internal Only) “Installing the
Drives” at:
https://mosemp.us.oracle.com/handbook_inte
rnal/Systems/SL3000/docs.html
Note: The SL3000 supports Fibre Channel,
FICON and FC for Fibre Channel drives that
are LTO and Tseries drives.
Refer to planning documents for your
particular drives, environment and
management software.
Ensure that the latest driver patches are If host has been freshly installed using a
installed: recent EIS-DVD then the system will have
been correctly patched.
If adding storage to an existing host ensure
that latest versions of following patches are
installed as appropriate:
• Minimum Solaris requirement: Solaris
10 5/08 also known as Update 5
Test access to the installed tape drives.
Solaris:
• From the boot PROM ok prompt enter probe-scsi-all, note and record output
ensuring all installed drives appear.
• OS level testing can be accomplished with the mt command, for example:
# mt -f /dev/rmt/<dev-file> status
VSM Attached FICON Drives:
• Run path check to each Drive. (RTD) FICON native attached drives. Refer to
the VSM 5 installation and Maintenance Manual to validate a path:
https://mosemp.us.oracle.com/handbook_internal/Systems/VSM5/docs.html
• Ensure that the customer can bring the drive online.

Oracle Internal and Approved Partners Only Page 15 of 22 Vn 1.18 Created: 9 Jul 2018
 DETERMINE CURRENT TAPE DRIVE FIRMWARE VERSIONS
GUI: From the StorageTek Library Console ("SLC"):
1. Select Tools > System Details.
2. Select the drive folder to display the tape drive firmware level.
CLI: Enter the drive all command (example shows only 1 drive):
SL3000>> drive print *
Device 1,1,1,1,3
Device State Ready
Drive Status empty
Drive Type HpUltrium6
Firmware Version J2AS-017.232
Interface Type Fibre
In Use false
Ip Address N/A
Serial Number HU1246T5WG
State online
Status ok
Tray Serial Number unknown
Tray Status ok
Vendor HP
Wwn 50:01:04:f0:00:ac:cc:f8

Note: If drive tray serial number is “unknown” as shown above you will need to
update the drive tray serial number. Reference MOS Document ID 1637043.1
SL3000/SL8500 – How to Track Serial Number of Drive Trays.
Update the tape drive firmware if Oracle staff can determine the latest code
necessary. for a particular tape drive via the Oracle Tape
Support page:
https://tapesupport.us.oracle.com/Products/dr
ives.php
Select the Reference tab and OEM Code
Versions – this produces the Firmware
Levels page which lists drives, firmware
versions and the relevant patches.
Partners can refer to the SL500 Installation
Manual and service reference manual for
your specific drive type.
Current tape drive firmware patches are
available for the field and the customer to
download from MOS.
A number of tape drive firmware patches are
available on EIS-DVD-TWO in directory .../
sun2/patch/TAPEDRIVES.
In the above example output from the drive all command it can be seen that the
drive shown (HpUltrium6) has downrev drive firmware (J2AS) and thus it needs
updating to J5MS (patch p 27376150 – currently on EIS-DVD-TWO
≥19JUL17).
Above versions were correct at time of checklist update (December 2017).

Oracle Internal and Approved Partners Only Page 16 of 22 Vn 1.18 Created: 9 Jul 2018
 Task Comment Check

COMPLETE AND VERIFY SERVICEABLE INSTALLATION

INSTALLATION ASSESSMENT TESTS
Perform Installation Assessment tests as EISdoc V4 – completed during preparation
described in the EIS Test Procedures of installation.
Plan.
ESTABLISHING A REMOTE CONNECTION
If the customer’s site allows it, establish Contact the support center and reference the
a remote connection to the Technical installation ticket opened for this service.
Support team.
Remote connectivity is highly Refer to SDP Installation Manual for specific
encouraged to ensure customer information related to the SL3000. This
requires the assistance of the SDP technical
satisfaction and fast time to resolve. The team.
SL3000 uses the Service Delivery
Platform (SDP).
COMPILING AND SENDING REPORTS
Library information, software versions Retain copies for your records.
and event logs (from Library Console).
FINAL CHECKS
Access Door Keys. Door keys should be given to the customer.

Task Comment Check

COMPLETE INSTALLATION
Hand off the SL3000 customer CD and site Make sure customer is aware of:
specific information. • drive and slot numbering.
• Review the SL3000 User's Guide with the
customer, identifying the SL3000
components.
Complete the Customer Orientation TBD
Checklist with the customer.
Advise the Customer to download the Go to:
customer version of the SLC from the https://edelivery.oracle.com/
Oracle Software Delivery Cloud OSDC Search for Oracle StorageTek Library
(formerly E-Delivery) website so that they Console.
can manage their library after the
installation has completed.
Complete documentation and hand over to EISdoc V4:
customer. File EIS-DOCS-Operational Handover-
Document.odt

Oracle Internal and Approved Partners Only Page 17 of 22 Vn 1.18 Created: 9 Jul 2018
 Appendix A
This Appendix contains information about abbreviations and supported items.
Library Modules
• Base module (BDM)
• Customer Interface Module (CIM)
• Storage Expansion Module (SEM)
• Robotics Interface Module (RIM)
• Drive Expansion Module (DEM)
• Parking Expansion Module (PEM)
• Cartridge Expansion Module (CEM)
• Access Expansion Module (AEM)
Optional Features
• AEM
• Additional Caps
• Dual Bot
• Dual TCP/IP
• Dual Fibre PUA Card
• Partitioning
• Redundant Electronics
Supported Tape Drives
• StorageTek T9840C and D – Fibre Channel, Escon & Ficon
• StorageTek T10000A, B, & C – Fibre Channel & Ficon
• StorageTek T10000D Fibre Channel
• HP LTO 3/4/5/6– Fibre Channel
• IBM LTO 3/4/5/6/7/8 – Fibre Channel
Tape Drive Encryption
There are two encryption key management options. Support for application managed
and OKM managed encryption depends on the drive type:
• Application managed: An application manages the keys using a data path.
• OKM managed: Oracle Key Manager (OKM) appliance manages the keys using
an Ethernet connection outside the data path which is generally more secure. For
more information on encryption, refer to the drive documentation and the Oracle
Key Manager (OKM) documentation.
• T10000 Encryption: All T10000 generations are encryption ready, however
enabling either application managed or OKM managed encryption requires a
T10K-EKEY-A-N encryption activation permit. You can order an encryption
activation permit at any time (during initial purchase or afterwards). After
purchasing the permit, use Virtual Operator Panel ( VOP) to enable encryption
(see VOP documentation on the Oracle Hardware Components Overview).
• T10000C & T10000D : These drives no longer require encryption license keys
to enable encryption.

Oracle Internal and Approved Partners Only Page 18 of 22 Vn 1.18 Created: 9 Jul 2018
 Appendix A
• LTO Encryption: OKM managed encryption requires an LT-ENCRYPT-
ACTIVE encryption activation permit. Application managed encryption using
the data path does not require a permit.
• HP LTO 5 and 6: These drives both support OKM managed and application
managed encryption.
• IBM LTO 5, 6 & 7: These drives require a Belisarius card in the drive tray to
interface with OKM. You may purchase a drive with or without OKM
compatibility. To upgrade a non OKM compatible drive, you can purchase a kit
to add the Belisarius card.
• IBM LTO8: These drives require a LKM card in the drive tray to interface with
the OKM. You may purchase a drive with or without OKM compatibility. To
upgrade a non OKM compatible drive, you can purchase a kit to add the LKM
card.
Re-using Encryption Activation Permits: If installing a previously purchased activation
permit for an older drive, you can re-use the activation permit when upgrading to a
newer generation drive in the same family. This is allowed as long as the total number
of encryption enabled drives does not exceed your total number activation permits for
the family. For example, if you have six T10K-EKEY-A-N activation permits, you can
only have a total of six encryption enabled T10000 drives (regardless of generation).
Supported Interfaces
• TCIP/IP over Ethernet (Dual TCP/IP option available)
• Fibre Channel
• FICON (except T10000D)
Supported Platforms
• Open Systems (Windows, Solaris, HP-UX, Linux, AIX via ACSLS)
• Mainframe/Enterprise (MVS/ESA, z/OS, VM via ACSLS or HSC)
Management Software
• ACSLS – Automated Cartridge System Library Software
• HSC
Common Backup Applications
• Symantec Veritas NetBackup or BackupExec
• Legato Solutions (Networker)
• Tivoli Storage Manager
• Computer Associates BrightStore

Oracle Internal and Approved Partners Only Page 19 of 22 Vn 1.18 Created: 9 Jul 2018
 Appendix B
This Appendix contains information about the process for updating the microcode.
Firmware:
Library firmware is installed in the factory and resides on the HBC card, which can hold
two separate versions of code, the:
• Current activated version,
• Previous version or a new downloaded version.
When upgrading firmware, if for some reason you need to return to the previous version
of firmware, this feature allows you to do so.
Firmware Packages:
There are two types of firmware packages for the library:
• SL3000 firmware for the library controller,
• Library Console application firmware (SLConsole).
Firmware Upgrade:
SLConsole code upgrade is not intrusive and can be performed at any time.
SL3000 code is intrusive and requires a 1 – 2 hour outage to complete.
Future: SL3000 code upgrades are planned to be not intrusive.
Refer to the appropriate Release Notes and Code Installation Instructions for guidance
when upgrading to any new version. These instructions are subject to change at any
time, with each release as well as between releases.

Oracle Internal and Approved Partners Only Page 20 of 22 Vn 1.18 Created: 9 Jul 2018
 Appendix C
This Appendix contains additional information about the installation of the Access
Expansion Module(AEM).
Site Preparation:
• Ensure proper additional floor space is available per SL3000 Overview and Planning
Guide (Chapter 5 – Site Planning). All SL3000 manuals are available at:
http://www.oracle.com/technetwork/documentation/tape-storage-curr-
187744.html#libraries
or
• https://mosemp.us.oracle.com/handbook_internal/Systems/SL3000/docs.html
• Firmware of SL3000 must be at minimum level FRS_2.30. Check the System
Assurance Center for the latest firmware level:
https://sac.us.oracle.com/download – Search for “SL3000”.
• If adding the AEM to an existing SL3000 take note that if the library to be upgraded
has partitioning activated, it is important not to move data cartridges from their
original locations. Refer to the SL3000 installation manual (Oracle-Internal Only)
and AEM installation instructions for additional information.
• If customer uses ACSLS for library control ensure it is at minimum level: ACSLS
version 7.3 PUT 0801 (future version ACSLS 8.0 will have full support of the AEM
and will allow enter/eject of more than 42 cartridges).
• Check the SL3000 Overview website for inter-operability of customer applications
and requirements: http://tapeinterop.us.oracle.com:8080/apex/f?
p=100:4:1002586135105001::NO:::
• Review all related FABs at:
https://support.us.oracle.com/handbook_internal/Systems/SL3000/fab.html
• Have the customer download the hardware activation keys from the Oracle Software
Delivery Cloud (formerly E-Delivery) website:
Service is no longer responsible for supplying hardware activation keys.
Starting at SL3000 code 3.0 obtain Hardware Activation key.
External: http://edelivery.oracle.com/
Physical installation:
Two possible scenarios for installation of the AEM:
• Installation of AEM to existing SL3000.
• Installation of AEM during new install of SL3000.
In both cases refer to AEM installation instructions at:
• https://mosemp.us.oracle.com/handbook_internal/Systems/SL3000/docs.html
Also see the SL3000 Installation Manual (Oracle-Internal Only) which will be available
at:
• https://mosemp.us.oracle.com/handbook_internal/Systems/SL3000/docs.html

Oracle Internal and Approved Partners Only Page 21 of 22 Vn 1.18 Created: 9 Jul 2018
 Appendix C
Final Checks:
• Physical inspection of all cables and connectors to ensure proper seating. It is also
very important to ensure all cables are tucked in and secured to avoid robotic
interference.
• Ensure all arrays are seated properly.
• Run self-test diagnostics per the AEM installation instructions.

Appendix D
This Appendix contains information about the installation of T10000C drives.
• For the SL3000 to recognize the T10000 (A,B,C,& D) tape drives, the library needs
to be at a minimum code. The minimum level software requirements to support the
T10000 drives are listed at the following URL. However, you should strive to use
the latest available software level.
http://docs.oracle.com/cd/E48725_02/en/E20715/html/chapter4.htm
• This code is SPS code which is not available through the normal channels. To
obtain this code, open a support ticket and a backline tape library engineer will be
able to distribute it.
• As an example, the code to support the T10000D is available on the SAC:
https://sac.us.oracle.com/pls/FTP/search_p.search .
Search for: StorageTeK T10000D
Results (the most recent version):
StorageTeK T10000D 4.09.107 Firmware CSE Version (zip file 1 of 1)

Copies of the checklists are available on the EIS web pages or on the EIS-DVD. We recommend that you
always check the web pages for the latest version.

Comments & RFEs welcome. Oracle staff should mail to EIS-SUPPORT_WW_GRP@oracle.com .

Partners should mail to: SUPPORT-PARTNER-QUESTIONS_WW_GRP@oracle.com .

Oracle Internal and Approved Partners Only Page 22 of 22 Vn 1.18 Created: 9 Jul 2018