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Globe: User Manual
Globe: User Manual
USER MANUAL
CoffeeB_EN.indd 1
RZ_CoffeeB_Cover_BDA_Globe_DE.indd 1 26.08.2022
10.08.2022 12:08:44
17:04:18
The
«No Capsule»
System
100% 0%
GARDEN ALUMINIUM
COMPOSTABLE
100% 0%
PLEASURE PLASTIC
socket and empty the water tank if the mains electricity supply by an extension
machine is not to be used for a long lead or multiple socket.
period. X Use the machine only at ambient tem-
X Keep packaging materials (plastic bags, peratures between +16°C and +38°C.
film, cardboard boxes, etc.) away from X Only use genuine original accessories
water. hands.
X Use only clean cleaning materials to
X If you want to pull the plug from the
emerging liquids and the steam are very malfunctions, damage or anomalies
hot. (e.g. smell of burning) occur.
X Do not touch. X In the event of a malfunction, have the
X Do not operate the operating lever until machine checked by the customer ser-
the dispensing or descaling process is vice centre.
completely finished. Risk of damage to the machine due to
Risk of injury from stumbling overheating
X Ensure there is adequate ventilation and
X Make sure that the power cable does
chine.
X Do not alter the electrical and mechani-
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www.coffeeb.ch/helpcenter
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X Release the key. Coffee machines which are calcified invalidates the warranty.
www.coffeeb.ch/descaling
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Automatic
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If this troubleshooting guide does not help you solve your prob- After starting the dispensing The machine first heats up,
lem, please contact your nearest service centre. process, coffee is not dis- washes the hot coffee ball with
pensed for a given period of hot water before dispensing
The machine may be repaired only by an authorised service
time coffee. This can take up to 40
centre.
seconds.
No liability will be accepted for any damage due to unprofes- Coffee output is interrupted The preinfusion function
sional repairs and use of non-original spare parts, which may interrupts the coffee output
endanger the user and will render the guarantee null and void. (page 15).
Caution! Immediately disconnect the power supply to a ma- Slightly increased resistance Used coffee ball stuck in the
chine that is faulty or defective, or if you suspect damage after when closing the operating compartment.
it has been dropped. lever X Open the control lever and
gently press it down again.
If the problem persists and the
coffee ball is still stuck in the
shaft:
X Rinse the coffee machine
twice (page 13).
X Remove the coffee ball by
hand or using a spoon.
X Remove coffee powder with
a brush if necessary.
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Not working The operating level is not fully The coffee ball is stuck in the Front - coffee spout side:
closed. coffee ball slot X Pull out the power plug.
X Close the operating lever as X Gently push the coffee ball
far as the stop. down with your finger.
The mains plug is not plugged Rear - water tank side:
in.
X Rinse the coffee machine
X Insert the power plug. once or twice.
The collection container is not
If the coffee ball has not been
fully inserted.
removed:
X Insert the collection container
X Pull out the power plug.
completely into the machine.
The keys are blocked.
X Remove the collection
container from the coffee
X Pull out the power plug and
machine.
reinsert after 10 seconds.
X Carefully remove the coffee
ball with your finger or the
handle of a spoon.
X Remove the coffee ball
completely from the brewing
chamber.
X Replace the collection con-
tainer.
X Rinse the coffee machine.
X Remove coffee powder with
a brush if necessary.
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Pump sounds very loud Water tank is empty. No water sucked in after tank X Replace the water tank.
X Fill water tank and insert. was empty X Flush the pipes (page 13).
Flush out pipings (page 13).
X X Try again without a coffee
Cup filling not as programmed The programming is changed. ball after 30 minutes.
Repeat programming
X X If water is sucked in: Descale
(page 16). the machine (page 17).
Water tank is empty. X If still no water sucked: con-
X Fill water tank and insert. tact service centre.
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The brewing, cleaning or X Remove the collection No / too little coffee dis- Water tank is empty.
descaling process cannot be container from the machine pensed X Fill water tank and insert.
started for at least 8 seconds and
The coffee ball is defective.
empty it.
X Use a new coffee ball.
X Re-insert the collection con-
tainer. X Push the operating lever
X Press the control lever down. down as far as the stop.
The operating level is not fully
closed.
X Push the operating lever
down as far as the stop.
The coffee machine is scaled
up.
X Descale the machine
(page 17).
The water from the softening
system was used (extends cycle
time).
X Monitor/adjust softening
device or use water before it
passes through the device.
A water hardness of less than
8°fH affects taste and can
cause issues when brewing.
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No / too little coffee dis- The pump is defective. A coffee ball is stuck in the X Press the control lever down
pensed X Contact the service centre. machine and start the coffee brewing
process.
X Clean the sealing point and
X As soon as coffee is dis-
sealing surface in the brewing
pensed, cancel the dispens-
unit with your finger to re-
ing process by pressing the
move any coffee residue.
coffee key again.
The spout is blocked.
If the coffee ball has not been
X Allow the coffee machine to
discarded:
cool down.
X Carefully scrape the coffee
X Clean the spout with a tooth-
ball out of the machine with
pick.
your finger and/or a spoon.
Take care if the coffee ma-
X Flush out pipings (page 13).
chine is hot: risk of scalding!
Two balls are stuck in the ma-
Mould formation in the coffee Insufficient care of the collec-
chine:
ball collection container tion container.
X Push the balls down with your
X Empty and clean the col-
finger and remove them.
lection container regularly
(page 21). Water on the kitchen The collection container was
countertop not emptied when removed
from the machine and over-
flowed.
X Empty the collection con-
tainer.
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The control lever does not X Pull the control lever up by The coffee machine drips at Before starting the brewing pro-
move up automatically after hand. the beginning of the brewing cess, the coffee ball is wetted
the brewing process Attention! Do not move the process with water. Depending on the
control lever upwards during operating status, the coffee
brewing, rinsing or descaling. machine drips before dispens-
ing the coffee. This is system-re-
Incorrect coffee ball in the X Push the coffee ball down lated and has no negative
brewing chamber with your finger. effect on the coffee quality.
X Remove the coffee ball. The rinsing water is milky when The Crema valve in the coffee
it comes out of the coffee machine produces small air
If the coffee ball has not be-
machine bubbles during the brewing
come wet, it can still be used.
process. If the rinsing water
The coffee ball dispenser is X Clean the coffee ball dis- runs through the Crema valve
difficult to turn penser with rinsing water and during the rinsing process, small
dry before first use. bubbles are also produced in
the rinsing water. These cause
the outflowing rinsing water to
look milky.
The coffee machine makes This noise is caused by solenoid The water becomes completely
a humming noise during the valves in the machine. This is clear again after a short time,
brewing process due to technical reasons and is as soon as all the bubbles have
not a cause for concern. escaped.
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