Supplier Rating System

Supplier:
Rating Period:

Quality (35 points) Metric Points Score:

PPM Commodity Performance 75% to 100% 25
50% to 74% 22
25% to 49% 20
0% to 24% 15
-1% to -24% 10
-25% to -49% 8
-50% to -74% 5
-75% to -100% 3
> -100% 0
6 Month Performance 0 PPM - 100 PPM 5 Score:
101 PPM to 250 PPM 4
251 PPM to 500 PPM 3
501 PPM to 1000 PPM 2
1001 PPM to 1500 PPM 1
1501 PPM or higher 0
Quality System ISO 9001:2000 Certified. Latest certificate on file at Shape. 5 Score:
Not ISO 9001:2000 Certified. No certification on file. 0
Delivery (20 points)
PPM Commodity Performance 75% to 100% 15 Score:
50% to 74% 12
25% to 49% 10
0% to 24% 8
-1% to -24% 6
-25% to -49% 4
-50% to -74% 2
-75% to -100% 0
6 Month PPM Performance 0 - 1000 PPM 5 Score:
1001 - 2500 PPM 4
2501 - 5000 PPM 3
5001 - 7500 PPM 2
7501 - 10,000 PPM 1
> 10,000 PPM 0
Commercial (35 points)
Cost Reduction 5% or greater 35 Score:
4.0% - 4.9% 30
3% - 3.9% 25
2% - 2.9% 20
1% - 1.9% 15
.1% - .9% 10
0% 0
Service (10 points)
Responsiveness Supplier is consistently communicates proactively about issues that
could impact Shape. Requests for information are always accurate and
on time (PPAPs, CARs, RFQs). 10 Score:
Supplier is usually proactive with communication. Requests for
information are typically complete and on time. 8
Supplier is not consistently proactive with communication. Requests for
information are intermittently complete and on time. 5
Supplier does not proactively communicate to Shape about issues.
Requests for information are typically incomplete and late. 2
Supplier does not demonstrate customer service as a priority.
Communication and information requests are a significant issue. 0
TOTAL SCORE: 0
 Supplier Rating System
Supplier:
Rating Period:

Section Total Points Available Points Earned

Quality 35 0
Delivery 20 0
Commercial 35 0
Service 10 0
100 0 Performance Level

Supplier Performance Levels

Level Score Range Description

Shape will seek out areas to grow with supplier. Supplier has
Level One 80 - 100 opportunity to quote all new opportunities within capability.

Supplier in good standing with Shape. Potential for growth

Level Two 70 - 79 opportunities.
Performance improvement needed. Limited opportunity for growth
Level Three 60 - 69 with Shape.
Level Four < 60 Improvement required to sustain current business.

Summary Comments
Sr.
KPI Questions
No.

Q1 - Total no. of orders placed

1 On Time Delivery (OTD)

Q2 - Orders on time

Q1 - Quantity received

2 First Pass Yield or Quality (FPY)

Q2 - Quantity accepted

Q1 - Competitiveness of price to other suppliers

Q2 - Level of customer resources and

involvement used to support the supplier

Q3 - Cost of unplanned trips for customer

3 COST resources

Q4 - Supplier Creativity - Supplier consistently

initiates projects to reduce Total Cost of
Ownership (TCO) (examples include cost
reduction, process improvement, new
efficiencies, or other benefit)

Q1 - Responsiveness of Design/technical
resources to customer
Q2 - Local Business Manager/Delivery Manager
facilitates closure of issues, follow-up of action
4 RESPONSIVENESS plans , monthly reviews

Q3 - Account Manager responsiveness to provide

SOW, follow-up on financial aspects, answer
requests /PO related questions, ownership
of plan

Q1- Consultant attrition on customer projects

Q2 - Impact of attrition to customer project

5 ASSURANCE OF SUPPLY Q3 - Ramp Staffing to meet requirement for new

and/or existing projects
5 ASSURANCE OF SUPPLY

Q4 - Performance Measure: On time

delivery/execution for project milestones (OTD)

Q5 - Export Control Awareness and Compliance

Q1 - Quality of the work/deliverables

Q2- Support of Internal / Customer Audits &

6 QUALITY Certifications

Q3- Supplier's internal quality processes and

relevant Certifications
Weightage Formula KPI Targets

None <=89 Problem Area

(Q2/Q1)*100 >89 <=94 Meets the target

None
>94 Over Achieves the target

None <=89 Problem Area

(Q2/Q1)*100 >89 <=94 Meets the target

None
>94 Over Achieves the target

45 1.0 - 2.5 Problem Area

30 3.0 - 3.5 Meets the target

KPI Score = Sum of (Question

10 Score/Maximum Question
Score * Question Weightage)

4.0 - 4.5 Over Achieves the target

15

40 1.0 - 2.5 Problem Area

30 KPI Score = Sum of (Question 3.0 - 3.5 Meets the target

Score/Maximum Question
Score * Question Weightage)

30 4.0 - 5.0 Over Achieves the target

15 1.0 - 2.5 Problem Area

30 3.0 - 3.5 Meets the target

KPI Score = Sum of
(Question
Score/Maximum Question
15 Score * Question
Weightage)
4.0 - 5.0 Over Achieves the target
 KPI Score = Sum of
(Question
Score/Maximum Question
Score * Question
Weightage)
4.0 - 5.0 Over Achieves the target
30

10

70 1.0 - 2.5 Problem Area

KPI Score = Sum of
(Question
10 Score/Maximum Question 3.0 - 3.5 Meets the target
Score * Question
Weightage)
20 4.0 - 5.0 Over Achieves the target