Disruptive innovations originate by targeting either low-end customers with affordable products or an entirely new market. To be truly disruptive, an innovation must serve the low-end of existing markets or create a new market. Incumbents often overlook the low-end by focusing on more profitable customers, allowing disruptors to start cheaply and improve over time to take more of the market. Disruptors can also create new markets for non-consumers by inventing new categories of products.
Disruptive innovations originate by targeting either low-end customers with affordable products or an entirely new market. To be truly disruptive, an innovation must serve the low-end of existing markets or create a new market. Incumbents often overlook the low-end by focusing on more profitable customers, allowing disruptors to start cheaply and improve over time to take more of the market. Disruptors can also create new markets for non-consumers by inventing new categories of products.
Disruptive innovations originate by targeting either low-end customers with affordable products or an entirely new market. To be truly disruptive, an innovation must serve the low-end of existing markets or create a new market. Incumbents often overlook the low-end by focusing on more profitable customers, allowing disruptors to start cheaply and improve over time to take more of the market. Disruptors can also create new markets for non-consumers by inventing new categories of products.
To comprehend this accusation, we must first look at what it means to introduce a truly disruptive innovation. According to its definition, to be genuinely “disruptive,” the product or service must target either a low-end foothold or a new-market foothold. A low-end foothold depicts those individuals or companies at the bottom of the market. Innovators who target the low-end foothold offer products or services that are more affordable than those currently on the market. According to the theory, incumbents typically try to provide their most profitable customers with products or services that are constantly improving; this leads them to pay less attention to those who either cannot or do not want to pay more money for a greater value that may not be necessary for them. They tend to overshoot this low-end group. The disruptive innovators start by offering a lower-quality product or service to capture the low-end foothold. They then increase the quality and price over time and are able to gradually take over more and more of the overall audience. This can result in the disruptive innovator eventually dominating the market. Now, let’s take a look at the new-market foothold. In this instance, disruptive innovators create a market where none existed, therefore, targeting an entirely new category of consumers.