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Acknowledgment: Brand Management Supreme Black Brew
Acknowledgment: Brand Management Supreme Black Brew
Brooke Bond supreme is weak in its assortment and it conveys low quality
image from its packaging and labeling. Secondly Karachiites prefer strong
and aromatic blend where Supreme is not prevailing either.
Brooke bond Supreme has run out of options although there is a realization
that newer brands takes time to establish but there is a deficiency in its
assortment and its nature of blend which doesn’t match with the preferences
of target market (Karachi) and leaving the brand as it is means that the
market share will decrease over time and soon it will be vanished from the
market.
On the other hand altering the product according to the geographic region
and preferences of people and using the brand name to gain a competitive
TABLE OF CONTENTS
1. Tea Abstracts…………………………
…..04
2. Company Background……………
…..……05
3. Re Launch of Brooke
Bond Supreme… 06
8. Marketing Strategy…………………
…...16
11. Conclusion…………………………
…....29
TEA Abstracts
-Mixture
-Danedar
-Chura
Danedar is also known as leaf tea while Chura is known as dust tea. There
are around five hundred flavors available in tea.
The rural areas of Sindh are considered to be heavy consumers of dust tea.
Punjab has a high consumption of leaf tea.
It has more consumption than any other type of drink available in the market today.
It is estimated that Pakistanis consume over 130 million kg of tea worth over 4
billion rupees every year. Despite the increasing emphasis on its hazardous effects
on health and the continuously rising prices, due to the low literacy rate and
unavailability of a better substitute, the demand and the consumption has increased
over the years and is growing at an annual rate of 6%.
Tea is an aromatic stimulant, containing various polyphenois, essential oils and
caffeine. The concentration of caffeine in tea ranges from 2.5% to 4.5% and it is this
caffeine content that makes tea a useful stimulant. Although second to coffee in
commercial value, tea ranks 1st as the most popular beverage in the world.
Tea is the beverage made when the processed leaves of the tea plant are infused
with boiling water. Native to Southeast Asia, the tea plant, Camellia sinensis, is a
small shrublike, evergreen tree. It's leaves have the chemicals, caffeine and tannin.
COMPANY BACKGROUND
Unilever was created in 1930 when the British soap maker Lever Brothers merged
with the Dutch margarine producer, Margarine Unie. At the time, an international
merger was an unusual move. But the owners of the two companies could see that
bringing together complimentary businesses with strong global networks would
create new opportunities.
Unilever (Pakistan) Limited Formerly known as Lever Brothers (Pakistan) Limited
is by far the largest and most experienced fast moving consumer goods (FMCG)
firm in Pakistan. It enjoys a very large market share in consumer goods, the lions
Unilever’s principal activities are to manufacture and sell spreads and cooking
products, ice cream, beverages and home and personal care products. Some of the
products in the unilever line are Brooke Bond, Lipton, Lux, Rexona, Sunsilk, Surf,
Blue Band and Planta.
The recent failure of Brooke Bond supreme is the prime reason for re
launching Brooke Bond supreme in Karachi. The major reasons for the
failure of Brooke Bond supreme is credited to the taste preferences of People
of Karachi and to the major competitions that Brooke Bond is facing from
Reasons Of Failure:
Brooke Bond supreme is one of the leading tea brands all over Pakistan but
the sales in Karachi have been very poor since its introduction. The major
reason of it is :
The major concern which prevails in the tea industry is the blend
itself, and because of the preferences variation of people of different
parts of Pakistan, one single tea can not be introduced country wide
without any alterations. After being successful in Punjab, when
Brooke Bond Supreme was launched in Karachi it was not altered,
which resulted in the failure of the product
People of Karachi prefer Danedar tea more then any other tea because
of the aromatic smell. This is the prime reason of the success of Tapal
Danedar in Karachi.
Another reason that can be cited for the failure of Brooke Bond is the
fierce competition it is facing from Tapal and Lipton Yellow Label.
Tapal have the upper edge over Brooke Bond is because of the quality
of the tea and with different assortments it has covered the shelf
space. On the other hand Brooke Bond supreme just have 2 different
pack sizes.
Stir Ready is the pioneer in its category and have been launched for the first
time. It is as its name suggests ‘Stir Ready’. A tea bag is attached to a spoon
which you stir and drink at the same time with more convenience and ease.
The populations of tea Consumers represent the income level and area of
residence which constitute of upper middle class in volume of 1,950,000,
middle class in volume of 5,200,000, lower middle class in volume of
3,900,000, lower class 1,300,000, calculated in percentage as 15%, 40%, 30%,
and 10% respectively.
The preference of buyers shows the concern in quality, aroma, strong ness
and the nature of tea type. Normally the buying decision of tea is taken by
household women aged between 30 to 60. This category belongs to the
dissonance reducing buying behavior where there are not many varieties or
differences are there however the involvement in the product is high.
Due to the humid weather and the hectic lifestyle, tea works as an effective
stimulant. Another reason for tea being a popular stimulant is that coffee, a
close substitute of tea is comparatively expensive which most people
cannot afford.
upper classes, and Pearl dust is designed for rural areas, mostly districts of
Sindh where consumption of dust is extensive. They both are not stated as
direct competitors of Supreme because they are targeting to different
audience. Lipton has a market share of 25%.
Brooke Bond comprises of Supreme and A1 karak Tea which is designed for
lower classes, originally known as Kenya mixture and then A1 Kenya
mixture. Brooke Bond has a market share of 9%.
Tapal with the assortments like Danedar and Family mixture collectively
has a market share of 22% overall and in Karachi it has 24%. Tapal is not
only a direct competitor but can be stated as a only competitor because all
the major market share holders belong to the family of Unilever except
Tapal. Tapal also comes in various packages and consumes much of the
shelf space in super markets and convenient stores. Tapal has the biggest
advantage of its assortments as is served not only by mixture but also
Danedar which is getting very popular day by day. Tapal has a good image
in consumer’s mind and its price is also reasonably attractive.
The other brands including Sohni, Kohinoor, and Ispahani etc constitute the
market share of 2% in Karachi.
The legal environment posses some of the problems like Tea sales have
continued to suffer from rampant smuggling of tea. Lever presently pays
more than 80% as taxes on imported tea. This has made tea smuggling
attractive. Not only unbranded tea but also established brands are also
threatened by smuggled tea from Afghanistan which is available in the open
market duty free. This has posed a lot of problems for genuine importers of
tea who cannot compete with this tea because of its low price.
SWOT ANALYSIS
Strengths
The packaging is very attractive, first time tea has been introduced in
brown packaging
Weakness
Opportunities
Threats
ISSUES ANALYSIS
The Brooke Bond that is being launched only in Karachi will differ
from the rest, so would it create any discrepancies in consumers mind
and disrupt the positioning or image of the product.
Marketing Objectives
Once the awareness has been created, the main objective will be to
increase the market share. The aim will be to achieve an increase in
the market share of approximately 15% in the first year.
Overview
According to our research target market in Karachi prefer Danedar
and that is the reason why Tapal Danedar is so popular. So
Supreme will be launched in both mixture and Danedar.
In Pakistan, tea is only blended and packed, but not produced. Three basic
categories of tea are marketed in Pakistan, namely
Mixture
Danedar
Chura
Danedar is also known as leaf tea while Chura is known as dust tea. There
are around five hundred flavors available in tea. Fine (Dust) tea grains are
distinguished by D, D1, D2. The codes assigned to these grains constitute
the major categories of tea -
Danedar - BP1 + BP
Because of the high brand awareness of Brooke Bond Supreme, It can not
be changed during relaunch but if major alterations. However two different
product mixes for same brand in different cities may lead to confusionand
discrepancy, so concept of multi brands has been executed. The new name
will be Supreme Black Brew which communicates the benefits of the
product such that the product is strong in its blend and comes with two
assortments demanded by the target market.
P rice
The pricing strategy put to work is Markup Pricing Technique which states
that after calculating the cost, required margin in percent should be included
to determine the price, Moreover competition pricing is also considered.
Therefore the price is marginally high than that of competitors to educate
the consumers that the quality of the product is improved and of high
quality. For an instance price of 100g is calculated as follows.
Pricing of other packages are 200gms for the price of Rs. 56/-, teabags 50 pcs
are priced at 65, teabags are priced at Rs 125/- jar is priced at Rs 100Rs.
P lace
The company is using a two-level channel, where Company will hire a
distributor who will work on commission basis and further more the
distributor will sell the product to customer which will ultimately be sold to
end-consumers. That is the channel of distribution would be from the
manufacturer to the distributor to the retailer. The distributor that we have
decided upon is International Brands Limited (IBL).
In first six months the Brooke Bond will use selective distribution
technique where retailers will only be selected for distribution according to
the geographical regions, where the existence of target market is at large
Within Karachi some of the major areas that will be covered are as follows:
Clifton, Defence, Tariq Road, PECHS, Bahadurabad, KDA Scheme1, Saddar,
Gulshan-e-Iqbal, Nazimabad and Garden.
P romotion
In initial six months price will be slightly higher than other brands so to
increase the prestige of the product, but after that schemes will be
introduced like 10% free which enhances the affordability and does not
instigate a price decrease which may result in the change of perception in
consumer’s mind. N that can happen either in form of loss of quality or loss
of sales.
At the same time, the pull strategy is also being employed. The consumers
are being directly reached through the effective media planning Following
are some of the schemes included in the plan
Top Retailers will be given 100 Packs per month for three months 300
Packs
P ackaging
In fast moving consumer goods packaging and labeling plays an important
part. However there are very sensitive decisions have to be made for
3. Jars of 450g
5. Teabags of 50
6. Teabags of 100
The color scheme has been chosen with careful consideration of red and
black gradients. Originally Brooke bond Supreme served only lower and
middle classes. Now that upward stretch has been done and upper classes
has also been targeted, so its necessary to communicate high prestige
through labeling. Moreover red and black scheme is chosen to show the
strong nature of its blend.
Advertising Expenses
TELEVISION
Total Rs 6,344,000/-
NEWSPAPERS
Total 1,091,200/- Rs
Due to high geographic and demographic selectivity and its credibility and
prestige it is preferred that this media vehicle should also be selected. The
following magazines have been considered – Herald
Total 123,000/- Rs
OUTDOOR MEDIA
Posters will be printed and distributed among retail outlets. Cut outs will be
provided to retailers in order to be put up in the air space.
Four billboards of Supreme Black Brew will be set up. One on Shahrah-e-
Faisal, one near FTC, one near Schon Circle and one on Hasan Square to get
high repeat exposure.
Total Rs
1,643,000/-
SALES PROMOTION
SAMPLES
PATRONAGE AWARDS
FREE TRIALS
Cash Rebates
Top Retailers will be given 100 Packs per month for three months 300 Packs
Total Rs 9,701,200/-
SALES FORECAST
Action Programs
On month end Distributor will visit each retailer and give the
compensation on sales promotion schemes, company has chosen
Conclusion
With reciprocity of understanding and strength of character
as the foundation of Supreme Black Brew philosophy,
Brooke Bond takes the lead as a fore-runner in
sophisticated, ethical consumer marketing, selling and
distribution of tea throughout the world.
The tea industry of Pakistan constitutes the target market of
nearly half of the population and yearly consumption is
130,000 tons. And the consumption rate is still accelerating at
a fast pace, accumulates to be 6% annually.
Looking at an extensive target market of eleven million one
can say that there is still a chance to compete with already
established brands. The pillars of this project has been laid