CURRICULUM VITAE

CHIRANJEEVA RAO P
 chiru2u@gmail.com

+919704440740

Flat 202,A Block,

AOC Apartments,

Plot 35&36, Brookebond colony

Karkhana, Secunderabad 500015

Technical Skills

 OS, RAM, NVRMe SSD, HDD installation for Desktop, Laptop.

 Router, Switch, Access point, Firewall, LAN networking configuration, troubleshooting- Ruckus,
Aruba, Cisco, Netgear, Dlink, Sophos, Fortinet, Cyberaom
 Audio/Video systems, Video conferencing applications, Webcam, Speakers-Bose, Lumens,
Peopletalk, Logitech.
 CCTV- Honeywell, Bosch, Panasonic, Axis, Milestone, Avigilon.
 Access control-Honeywell, HID, Spectra, Morpho Idemia.
 Multi Apartment VDP.
 Intrusion Alarm system- Texecom, Ajax.
 Fire alarm System- Notifier, EST3, Simplex.
 PA System-Bosch, Heinrich, Ahuja.
 Building Management Systems- Honeywell Trend IQ4, Niagara workbench4, Easy IO, VYKON.

Experience
Company: Indoteq Office Automation Systems, Hyderabad.
Period: October 2022 to till date.
Designation: Manager-Service Operations.

Job Profile: OS installation, PCI express Parallel card, serial card, LAN card, Wifi card, Graphics card
installation on mother board. Drivers installation. Desktop, Laptop troubleshooting. Laptop display.
Configuring and installation of various network devices and services (routers, switches, firewalls, load
balancers, VPN, QoS). Installation and implementation of network infrastructure for the full facility,
including core, distribution, and access layer switches. Configuring wireless network including wireless
controllers and access points. Monitoring network and system upgrades including service packs,
patches, hot fixes, and security configurations. Change management policies to ensure awareness,
approval and success of changes made to the network infrastructure. Selection and implementation of
security tools, policies, and procedures in conjunction with the Security team.

Skills: Ruckus, Cisco Networking, smartzone, Aruba Wireless, Data Centers, Information Technology,
Telecommunications, Networking, IP CCTV, DVR. Maintaining CAMC, NCAMC sites.
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Clinets: Apollo Medical College and Hospitals, Yashoda Hospitals, Tirupati IISER, Manchukonda
Prakasham industries

Company: Ezone Security Solutions (I) Pvt Ltd, Hyderabad.

Period: October 2020 to till date.
Designation: Lead Technical Support.

Job Profile: Commissioning, troubleshooting of LV systems, certified on Access control-Honeywell

Winpak, HONFIN, Pro3000, BMS-Honeywell Trend System engineering tools SET BMS, Niagara
workbench4. Maintaining CAMC, NCAMC sites.

Clients – D. E. Shaw, Broadridge, Meenakshi towers, TCL NON-IDC, Polaris, Virtusa, KIMS hospitals,
Synchrony, GEP.
Conducting trainings at client sites, to new joiners.

Remote support on BMS service calls to Banglore, Chennai, Mumbai region sites. Training other region
engineers on LV systems.

Company: Mantra Softech (I) Pvt Ltd, Hyderabad

Period: August 2018 to October 2020.
Designation: Technical Support –Distribution.

Company: Zicom Electronic Security Systems Ltd, Hyderabad

Period: March 2012 to August 2018.
Designation: Service Engineer Channel Support.

Job Profile: Handling PAN India projects of dealers, assigning work to team members and maintaining.
Doing site surveys and installations. Usage of Oracle for receiving faulty material for service, checking
the warranty status, give back as and then if repaired by myself or sending to main service centre.
Maintaining proper documentation of material which ever I receive and give back after repair. Giving
theoretical and practical trainings on all zicom products to channel partners.

Key responsibilities:

 Responsible for providing technical assistant to client's on phone and online support. Supporting on-
site engineers. Additionally, will be involved with call-outs to diagnose and resolve technical
problems at our clients' sites.
 Assisting the channel partners in handling complex and complicated queries of clients including
complaints and feedbacks.
 Responsible Troubleshooting of CCTV, IDS, Access and Fire All-In-Ones related problem (Hardware
and software)
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 Providing technical support for installation, configuration, managing and maintaining AIO (All in
One) CCTV, IDS, Access and Fire.
 Servicing the company’s product portfolio as directed in an effective and cost efficient manner.
 To handle the contractors & manpower on site. Coordination with Zonal office for planning and
material procurement.

Company: JJ Security Solutions, Hyderabad

Period: September 2011 to March 2012
Designation: Service Engineer .

Job Profile: Installation of CCTV surveillance system and IP, FTP, Email configuration, access control and
attendance software, VDP and fire system at customer places of different make. Attending complaints
and troubleshooting the problems of CCTV, IDS, Access and Fire. Collecting AMC’s.

Key responsibilities:

 Servicing of Complex BMS/ Security Systems/ Safety Systems.

 To carry out preventive and breakdown maintenance.
 Communicating with the Field Operations Manager and taking his assistance when required.
 Attending day to day service complaints.

Projects
Coal Mines, Odisha

 150 IP bullet cameras commissioned using ubiquiti, radwin, towers.

 All the cameras are connected to storage server(windows storage server PC) with IVMS storage
server.
 Any remote client can log onto storage server and view palyback via browser or ivms client.
 Configured Video Analytics like Camera loss detection, Camera Obstructed / Moved, Video
Motion Detection (VMD), Virtual fence, Wrong Direction, Multiple Alarm Area, Object removed
in playback.
Federal Bank, IndusInd Bank, HSBC, Muthoot Finance Co-orp,Yashoda hospital, Kims Hospital, Bharti
walmart, Spencers, HDFC ATMs.

 Provide program management, strategic planning, and executive decision support.

 Manage project risks and issues.
 Facilitate regular project status meetings.
 Document and communicate key project decisions.
 Effectively manage scope and change control.
 Manage all processes within the entire project lifecycle (initiate, plan, execute, monitor &
control, close)
 Oversee multiple concurrent projects or one larger project.
 Produce desired results by using appropriate techniques in all project management activities.
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Achievements

 RACE reward and recognition achievement award for good customer relationship in entire AP
2013
 RACE reward and recognition achievement award for generating post sales revenue from entire
India2013
 RACE spot award for providing innovative and new ideas solutions to organization and partners
from entire India 2014.

Education

 Post Graduate Diploma in Computer Networking (2010-2011)

 Master Of Computer Applications (2006-2009) from TRR Engineering College affiliated to
Jawaharlal Nehru Technological University, Hyderabad with 76% aggregate.
 B.Sc (Mathematics Electronics Computer Science)(2002-2006) from Aurora’s Degree College
affiliated to Osmania University, Hyderabad with 67.5% aggregate.

 Intermediate (2000-2002) from Sri Vani Junior College Jagtial under Board of Intermediate
Education, with 79.1%.

 S.S.C (1999-2000) from Shanti High School Jagtial with 70%.

CTC

 Current CTC: 6.90 Lakhs/Annum

 Expected CTC: @25%
 Notice Period: 30 Working Days

Personal Details
Date of Birth: 31-07- 1985

Sex: Male.

Nationality: Indian.

Marital Status: Married.

Languages: English, Hindi and Telugu.

Declaration
I hereby declare that all the information mentioned above is true to the best of my knowledge.

Date: 03/04/2023

Place: Hyderabad. P.CHIRANJEEVA RAO