Professional Documents
Culture Documents
BSC .Degree in
HOSPITALITY & HOTEL ADMINISTRATION
Submitted by
STEBIN G BIJU
1941211054
Final Year, H & H.A
41
THUVAKKUDI, TIRUCHIRAPALLI-620 015
Affiliated to National Council for Hotel Management and Catering Technology, Noida
BONAFIDE CERTIFICATE
This is to certify that Mr. STEBIN G BIJU final year student of Three year Bsc.
Degree in Hospitality and Hotel Administration has successfully completed his project
titled of ‘A STUDY ON BACKWATER TOURISM IN ALAPPUZHA(KERALA)’
during the academic year of 2019-2022.
PRINCIPAL
(MR. SRIDHAR PENUKONDA)
ACKNOWLEDGEMENT
42
I have great pleasure in presenting this project entitled “A STUDY ON
BACKWATER TOURISM IN ALAPPUZHA(KERALA)” and I
grab this opportunity to convey my immerse regards towards all people
who with their in valuable contributions made this project successful.
43
INDEX
1 INTRODUCTION 8-11
2 OBJECTIVES 12-13
7 CONCLUSION 99-102
8 ANNEXURE 103-107
9 BIBLIOGRAPHY 108-109
Introduction
Introduction
normal place of work and residence the activities, the activities undertaken during
their stay in those destination, and the facilities created to cater to their needs.
tourism will have to transform itself as the next century approaches. For instance,
increased sensitivity to the environment is but one of reshaping this far reaching
industry.
The village of Alappuzha is a cluster of little islands on the vembanad lake and this
small water world is part of the kuttanad region. The bird sanctuary here which is
paradise. Egrets, darters, teals, water flowers, cuckoo, wild duck and migratory
birds like the Siberian stock that live there in flocks are a fascinating for visitors.
The best way to watch the birds of Alappuzha sanctuary is a boat trip around the
other leisure options. Boating and fishing facilities are available at Alappuzha.
Holiday packages on the house boats, traditional kettuvalams are an out of the
world experience at Alappuzha. These are the some of the major reasons that
On the basis of that, there are major traditional backwater resorts are also there.
During some years ago, there was maximum five or six resorts was there. Now a
days Alappuzha developed as a tourist spot in Kerala, the tourist coming there as a
lot. Now a days tourism based in backwater resorts also improving a lot. About the
climate, the the local spring season emerges from august and concides with the
harvest festivals of onam. The highest and lowest temperatures recorded are
16.10C and 37.80C. There is always a cool, fresh breeze which makes even the
warmest weather readily agreeable. The south west monsoon is from early june to
early august. However, slight drizzle persists till early November. Average rainfall
is 100mm per year. The peak tourist season is from November to march. The most
November to march .
The states palm fringed backwater are inland lakes connected by a network of
canals with 41 west flowing rivers, the backwaters stretch to almost 1900
kilometers. The backwater routes date back over the centuries and have been long
used for all transportation needs, in a particular trade in coconut, rubber, rice and
spices. Today, these waterways link remote village and islands to the mainland and
All the major backwater resorts provide the facilities like open air restaurant and
closed setup serves Indian, Chinese and continental cuisine. Room service is
cell phone rentals, concierge, conference room, currency exchange, dry cleaning
service, laundry facilities, event catering, fitness facility and sauna, gift shop, full
service health spa with ayurvedic massage and picnic area with barbeque grills.
Also available are in room child care services for a fee, a video library, a two
wheeler for hire and a safe deposit box at the front desk.
Objectives
Objectives
• To have a study on peak season and off season which the tourist visiting
Alappuzha.
Alappuzha.
Alappuzha.
tourism in Alappuzha.
Research Methodology
Selection of area
The area selected for the study, is Alappuzha in Kottayam district in Kerala. It is
because Alappuzha is famous for backwater and associated with various backwater
resorts in Alappuzha.
Selection of subject
The subject for the research was the people in the locality of Alappuzha , Tourists
visiting Alappuzha they are the people who can give the information.
Selection of sample
Collection of Data.
Analysis of Data
The data collected was analyzed using percentage method supported by graphs and
charts
Parameters of research
The study was limited to Alappuzha, which is in Kottayam district, it is because the
Limitations
• There was not much support from the local and tourist people.
Scope
Alappuzha.
tourism of Kerala.
Of
Literature
Kerala Tourism
coupled with its varied demography, has made Kerala one of the
state's economy.
with the highest brand recall. In 2006, Kerala attracted 8.5 million
local people.
Historical context
and agencies set shop in the state to facilitate their travel needs.
with P.G.C. Pillai and the third generation of the families run the
first travel agency in Kerala, it was the first to come out with
state was able to carve a niche place for itself in the world
world.
beach in India.
Backwaters
Vallam Kali (the Snake Boat Race) held every year in August
Hill stations
and deep-cut valleys. The wildest lands are covered with dense
forests, while other regions lie under tea and coffee plantations
Kottanchery Hills.
Wildlife
Festivals
Sivarathri is also
times greater than the worldwide average. Tourist spots that offer
world.
Ayurveda
like Ayurveda and Siddha are widely popular in the state, and
standards of care.
Culture
and Hollywood.
Several ancient ritualized arts are Keralite in origin; these
the rare Adi Dravida folklore traditions still preserved and practiced
particular point and ends abruptly. The traditional songs also start
morning on Bharani, after the feast and other rituals, the boys
whose bodies are coiled with silver wires, one end of which is
knife held high over his head are taken in procession to the
ornamental umbrellas, and other classical folk art forms, and richly
caparisoned elephants.
All through the way to the temple tender coconut water will
and green.
followings. The states historic ties with the rest of the world has
Commonwealth of Nations.
105 A.D, Attukal Pongala(which has the Guinness record for being
Bharani
Advertising campaigns
The state has won numerous awards for its tourism initiatives.
These include:
Government of India
2001
the rivers meets the seawater from the Arabian Sea. In certain
areas, such as the Vembanad Kayal, where a barrage has been
built near Kumarakom, salt water from the sea is prevented from
entering the deep inside, keeping the fresh water intact. Such
lake.
House boat
style toilets, a dining area and a sit out on the deck. Most
bring them back to around the same point next morning there
world.
skill of the local shipwrights and boat builders are widely sought
Ferry services
the backwaters.
Resorts
Impact on eco-system
fragile ecosystem.
Economic significance
industry.
The crops are grown on the low-lying ground and irrigated with
land has been reclaimed from the sea and crops are grown.
Ecological significance
Vembanad Kol Wetland and Ashtamudi Wetland were included in
of wetlands.
Boat races
Chundan vallams or snake boats are narrow boats over 100 feet
race. Even today, the 1.5 km Nehru Trophy Boat Race is the
most prestigious. It is held during the Onam harvest festival in
Race.
Kumarakom
Kollam
Kollam city.
boat from Alappuzha. The place is famous for the snake boat
a beach.
Kuttanad
countryside.
Munroe island
countries around the world. You can watch birds such as King
the help of weaving Wheels. They make the coir ropes by hand.
extracting coconut oil from the "copra" [dried coconut]. Among the
sea to the west and the Western Ghats to the north and east.
rivers flow into the backwaters near Kasargod and there are
can be seen.
Thiruvallam
Thiruvallam is the Veli Lagoon, where there are facilities for water
and the Kallayi River are favourite haunts for boating and
Kumarakom
Environment
tourist attraction.
Economy
smaller canals are often lined by hibiscus plants which lean partly
over the canals to form a green canopy, from which hang the
from the sea was not yet built, the water in the canals moved
in and out with the sea tide and it was salty. After the
open sea was not free anymore, and so the tidal movement of
from these, there are elegant special boats like Kochu-odi Vallam,
(50 mi).
Tourism
afternoon sun.
Taj Garden Retreat the first modern tourist resort in Kumarakom
family, for over a hundred years. The bird Sanctuary and the
are places of interest for tourists from all over the world. The
childhood (like the twins in the story), can also be visited in the
http://www.keralatourism.org/specialtourism.php
Alapuzha
Lake.
portion of the lake that the celebrated Nehru Trophy Boat Race
is conducted.
The Kochi Lake
islands that the Kochi Lake forms home are, Vypin, Mulavukad,
coastal lakes to the north and south. The lake surrounds the
which accounts for 40% of the area of Kerala. Its annual surface
The lake has become a major tourist location in the past few
over the course of the past century with the water spread area
Cochin port. The lake faces a major ecological crisis and has
reclamation.
lake into two parts - one with brackish water perennially and the
other half with fresh water fed by the rivers draining in to the
the area of salinity and adding another crop in dry season. The
water.
Cities
of the East" for its large network of canals that meander through
the town - is sandwiched between the lake and the Arabian sea.
The Vallam Kali (the Snake Boat Race) held every year in
on the east coast of the lake. The lake is famous for its scenic
Inland Transport
Nearest attractions
Kumarakom Bird Sanctuary
History
Geography
southern bank of the Kavanar River. It has well laid out paths
Kavanar River.
from Kumarakom.
Fauna
Siberian crane. Parrot, teal, lark, flycatcher, and other birds are
migratory birds come from the Himalayas, and a few from far
away Siberia.
Dawn is the ideal time for bird watching when the birds prepare
to leave their forest homes and fly over the lake. An early
watchers.
Bird watching
Data Analysis
TABLE 01
Graph 1
FREQUENCY OF VISITING ALAPPUZHA
40%
35%
30%
25%
40%
PERCENTAGE 20%
32%
15% 28%
10%
5%
0%
ONCE TWICE MORE THAN 2 TIMES
FREQUENCY
TABLE 2
80%
70%
60%
50%
30%
20%
28%
10%
0%
OFF SEASON PEAK SEASON
SEASON
TABLE 3
54% of respondents used private vehicle for the transportation in Alappuzha. 24% of
respondents used rented vehicle for the transportation in Alappuzha. 16% of respondents
used public convenience for the transportation in Alappuzha.
Graph 3
MODE OF TRANSPORTATION USED IN
ALAPPUZHA
60%
50%
40%
20%
24%
10% 16%
0%
PUBLIC CONVENIENCE MODEPRIVATE
OF TRANSPORTATION
VEHICLE RENTED VEHICLE
TABLE 4
From the information in the table,56% of respondents visited resorts in Alappuzha once.
44% of respondents visited resorts in Alappuzha more than twice.
Graph 4
60%
50%
40%
44%
20%
10%
0%
ONCE MORE THAN TWICE
FREQUENCY
TABLE 5
84% of respondents came to know about resorts in Alappuzha through friends &relatives.
12% of respondents came to know about resorts in Alappuzha through advertisement
&brochures. 4% of respondents came to know about resorts in Alappuzha through travel
agents.
Graph 5
SOURCE OF INFORMATION ABOUT
RESORTS IN ALAPPUZHA
90%
80%
70%
60%
50%
PERCENTAGE 84%
40%
30%
20%
10% 12%
4%
0%
SOURCES
TABLE 6
OPINION ABOUT THE PACKAGES RECEIVED
OPINION YES NO
52% of respondents didn’t got any packages from the resorts. 48% of respondents got
packages from the resorts.
Graph 6
52%
51%
50%
52%
PERCENTAGE 49%
48%
48%
47%
46%
YES OPINION NO
TABLE 7
OPINION YES NO
PERCENTAGE 96% 4%
100%
90%
80%
70%
60%
96%
PERCENTAGE 50%
40%
30%
20%
10%
4%
0%
YES OPINION NO
TABLE 8
OPINION YES NO
56% of respondents opinioned that the tourism potential of Alappuzha is fully exploited
by the tourism authority. 44% of respondents opinioned that the tourism potential of
Alappuzha is not fully exploited by the tourism authority.
Graph 8
Importance of Alappuzha
60
50
40
no
percentage 30 56 yes
44
20
10
0
yes no
TABLE 9
Opinion YES NO
• 76% of respondents think that policies of the tourism department is eco friendly, 24% of the
respondents think that policies of the eco tourism is not eco friendly.
Graph 9
80%
70%
60%
50%
NO
40% 76%
YES
30%
20%
24%
10%
0%
YES NO
TABLE 10
OPINION YES NO
• 56% of the respondents responded that guide service is provided by the hotel, 44% of the
respondents has not received guide service.
Graph 10
GUIDE SERVICE PROVIDED BY THE HOTEL
60%
50%
40%
56% NO
PERCENTAGE 30%
44%
YES
20%
10%
0%
YES NO
OPINION
TABLE 11
OPINION YES NO
PERCENTAGE 96% 4%
• 96% of respondents is satisfied with the backwaters in Alappuzha, 4% of the respondents are not
satisfied with the backwater resorts in Alappuzha.
Graph 11
100%
80%
60% 96% NO
PERCENTAGE
40% YES
20%
4%
0%
YES NO
OPINION
TABLE 12
• 64% of respondents has got ayurvedic treatment as a special facility, 16% of respondents have got
natural message as special facility.
Graph 12
70%
60%
50%
40%
PERCENTAGE 64% others
30%
natural messaging
20%
25% ayurvedic treatment
10% 16%
0%
ayurvedic natural others
treatment messaging
OPINION
TABLE 13
GAMES PROMOTED
Graph 13
GAMES PROMOTED
70%
60%
50% others
40% table tennis
64%
30% snookertable tennis
80%
70%
60%
tandoor
50%
80% chineese
40%
30% seafood
20%
10% 16%
4%
0%
seafood chineese tandoor
TABLE 15
OPINION YES NO
PERCENTAGE 92% 8%
• 92% of respondents are satisfied with the climatic condition of Alappuzha, 8% of respondents are
not satisfied with the climatic condition of Alappuzha.
Graph 15
100%
90%
80%
70%
60% no
OPINION YES NO
PERCENTAGE 96% 4%
• 96% of respondents would like to revisit Alappuzha, 4% of respondents would not like to revisit
Alappuzha.
Graph 16
100%
90%
80%
70%
60% no
96% yes
50%
40%
30%
20%
10% 4%
0%
yes no
Conclusion
Conclusion
resorts in Kumarakom are attracting the guest and can get repeated customer.This
is showing the potential ability of the resorts to grab the customer’s attraction.
Kumarakom in off seasons that are almost the period during January to July. But
some do give the testimonials about the mansoon visit. This shows that the
Kumarakom is likely to be a year round tourism destination where the multi type
tourists like different seasons and this also shows the versatility of the place.
course of the time of visit and some respondent like rented vehicles and a very few
like public transportation. This fining is true that they would like have their own
vehicle but most of the tourists are using the rented vehicles arranged by the travel
Alappuzha and the place itself for the first time and the others have been there for
more than two times this show there is a healthy combination of new and repeated
made them to visit Alappuzha and a very few from adverts and travel agents, This
is also showing the popularity of this place and the word of mouth is the tool which
attractive package offers from the resorts of Alappuzha and a others haven’t the
reason for this can be given only by the hotels which does not provide such offers
and a query on that told this is due to the spending nature of the customers.
is saying that the maximum potentials of the place is not explored and not boosted
up by the governments
The tourists reports the urge of the implement of the eco
tourism modes in Alappuzha because of the over usage of the plastic and the waste
and fuel disposal in the river water is a serious issue to be mended with immediate
effect. The latest reports submitted by the tourism ministry on this issues points out
that the taste of the fishes like Pearl spot has been seriously changed due to the
facilities offered by the resorts, that is the natural, herbal and Ayurvedic treatments
and classes on Yoga are also been appreciated. Most of the tourists like the
round tourism destination where the multi type tourists like different seasons, and
all the facilities like house boats , yachts and the ayurvedic treatment are even
enjoyed by the tourist and the resorts in Alappuzha Plays an importance role in the
Name of respondent :
Nationality :
Age :
Monthly income :
6. Do you get any season packages during the stay in backwater resorts in
Alappuzha?
Yes no
7. Are you satisfied with the hospitality provided by the backwater resort?
Yes No
Yes no
10 Does the backwater resort in Alappuzha provide you any guide service?
Yes No
Yes no
12. Do you get any special facilities which the backwater resorts have been
promoting now a days?
13 .What are the different types of games which are promoted by the back
water resorts in Alappuzha?
Golf snooker
table tennis others
Yes No
Yes no
17. Can you give suggestion to improve the backwater tourism in Alappuzha?
(……………………………………………………………………………
………………………………………………………………………………………
…………………………………………………)
Bibliography
Bibliography
Books
Delhi.
Magazines
• Prem Subramaniam, Resorts in Alappuzha, Outlook Traveller, Page 15, Vol.
8, No 12,Dec 2008
• Amit Dixit, Enchanting Alappuzha, Outlook Traveller, Page 15, Vol. 8, No
7,July 2008
Internet
• www.Alappuzha.com
• www.paul.in
• www.vivantabytaj.com/Alappuzha-kerala/overview.html
• www.Alappuzhaguide.com