Area Manager’s Responsibilities

The essence of a successful Area Manager is to “maximize output” with “minimum of resources”.
While the responsibilities of any Area Manager or Customer Circle Lead (CCL) are similar in nature
i.e., to complete any assigned task in a competent manner within the allocated resources and a given
time frame. Area Manager will be the owner of the project and will be responsible for all issues
connected with a given OFC Route as specified by CCL. His major responsibilities will be to

1. Execute the project within the specified resources and approved budget.
2. Follow all laid down procedures for the execution of the project
3. Periodic inspections/visits to the route to ensure proper maintenance of the route by the
Team Members (TM).
4. Ensure that all the discrepancies notified during the route survey if any, are attended
properly.
5. Smooth functioning of the team to run the project and to maintain cordial relation with
customer and the team members.
6. Ensure that Invoices for the project are raised correctly, in time and got certified by the
Customer.
7. Liaise with the Customer for timely payments and realization of all dues.
8. Follow up with the teams and provide guidance to the TMs in the execution of the Project
and for early restoration of faults.
9. Ensure that the concerned TMs are promptly informed about the faults received from the
Network Operations Centre (NOC) and that all the faults are restored within the stipulated
time.
10. Maintain all records, documents and correspondence pertaining to the Project as also all
other routine reports and returns.
11. Ensure that all the tools and instruments provided to the TMs are properly accounted for and
in serviceable condition at all times.
12. Ascertain the requirement of funds in the field, obtain approval from the CCL/Business Head,
and incorporate the requirement of funds in periodic budgets.
13. Scrutinize daily reports e.g., DSR, Fund Expenditures, Cable Cut Reports and Preventive
Maintenance as per laid down schedules.
14. Obtain all bills including Vehicles, Guest House Rents; verify the same before releasing the
payments.
15. Submit attendance reports as per laid down periodicities to CCL/Business Head
16. All other specified Admin/HR and F&A functions for the TMs.
17. Coordinate all requirements of conveyance, accommodation, mobiles and any other
allowances based on requirements.
18. Ensure that all cash transactions are minimized to the extent possible.
19. Submit timely forecasts of resources and requirement of funds to CCL/Business Head
20. Perform any additional tasks/responsibilities as directed by the CCL/Business Head