A Book Review File

On
Organisational Behaviour
By :K. Aswathappa

Submitted to the University of Rajasthan in the partial fulfillment of degree of

Bachelor of Business Administration

Session 2020-2023

SUBMITTED TO: SUBMITTED BY:

Mr. Manish Rathi Ms. Soniya Bohra
Assistant Professor BBA Part-III
Enrollment No.: 20/107090
Maheshwari Girls P.G College
Jaipur,Rajasthan
About The Author
karaganahalli Subbaraya Ashwathanarayana

Born - 25 May 1925

Kingdom of
Mysore in British
India )
Other name - Chammayya
Meshtru Spouse - Sharadamma
Died - 18 January 2010 (Aged 84)
Awards - Recipient 3 National
Award
 K. Aswathappa

Organisational
Behavior(Text,Cases
& Games)
About The Book
(Organisational Behaviour)

Organisational Behaviour has passed through nine editions

and several reprints and is now released in its TENTH
AVATAR.
Being on the market for twenty years,
organisation behaviour has grown in all
dimensions.
FIRST EDITION was released in 1991 and THE TENTH EDITION
was released in 2012.

Organisational Behaviour is divided into four parts:

Part - I : Introduces the subject.
Part - II : Covers discussion on individual behaviour.
Part - III : Focuses on inter-individual behaviour.
Part - IV : Includes discussion on organisations.

Human behaviour is complex and every individual is different from

another, the challenge of an effective organization is in
successfully matching the task, the manager and the subordinate.
Organisational behaviour, at this level of analysis massively draws upon
psychology, engineering, and medicine.At the individual level of analysis,
organisational behaviour includes the study of learning, perception,
creativity, motivation, and personality.
What is Organizational Behaviour?

 Organizations are the social system.

 Organization is a combination of Humanity
and technology.
 Organizational behaviour is the study and
application of knowledge about how people
act within the organization.
 It is a human tool of human benefit.
 Organizational Behaviour (OB) is the study of
the way people interact within the groups.
Table of content
Topics Page No.
About The Author 1-2
About The Book 3-4
Organisational Behaviour 5
Organisational Behaviour- The 6
Emerging Challenge
Personality 7
Perception 8
Motivation 9
Group Dynamics 10
Communication 11
Decision Making 12
Organisational Culture 13-14
Suggestion for organisation’s better work 15-16
Implementation in Modern Management 17-18
Leadership 19
Importance of Organisational Behaviour in 20
Organisational Behaviour – The Emerging Challenges
 Managing diversity.

 Ethical behaviour.

 Changing demographics of workforce.

 Changed employee Expectations.

 Technology transformation.

 Organisational justice.
Personality
 Personality refers to the attributes of an individual which makes him or her
different from others.
 Personality has both internal and external elements.
 Each individual is unique in behaviour.

Personality has been derived from the Latin Word “Persona” which means
“mask” used by the actors to change their appearance. It is the combination of
an individual thoughts, characteristics, behaviour, attitude,idea and habits.

Personality refers to individual differences in patterns of thinking, feeling and

behaving. The study of personality focuses on individual differences in
particular personality characteristics and how the parts of a person come
together as a whole.

Personality development is the relatively enduring pattern of the thoughts,

feelings and behaviours that distinguish individuals from one another. The
dominant view in the field of personality psychology today holds that
personality emerges early and continues to change in meaningful ways
throughout the lifespan.
Group Dynamics
 A group refers to the collection of individuals who
have mutually dependent relationships.
 Groups are of various types. There are formal and informal
groups, open and closed, in-groups and out-groups.
 Groups serve several useful purposes to an organisation,
main benefit being task accomplishment.
Communication
 Communication is the process of exchanging information and
understanding between people.
 Inter-personal communication comprises such stages as sender,
message, encoding, channel, decoding and the receiver.
 Oral or Verbal communication, written communication and non-verbal
communication are the three types of interpersonal communication.
 Communication networks exists along with formal communication.

Communication is the act of conveying meanings from one entity or

group to another through the use of mutually understood signs, symbols and
semiotic rules. The main steps inherent to all communication are: The
formation of communicative motivation reason, message composition,
message encoding, transmission of the encoded message as a sequence of
signals using a specific channel or medium.
Organisational Culture

Organisational Culture refers to the common values

and beliefs that prevail in the organization, to
understand their roles and customs of an
organization. In simple words, it refers to the traits &
personality of the organization. Instead of being
formal, culture is informal and is marked by symbols
and rituals.
According to O’Reilly

Organisational Culture is the set of assumptions,

beliefs, values and norms that are shared by an
organization’s members.
Decision Making
 Decision Making is the process of identifying problems
and opportunities and then resolving them.
 Classical,behavioural,administrative and political are the
models of decision making.
 Decision include programmed, non-programmed,
adaptive and innovative types.
In simple words,decision making is the selective process of
making choices or decisions with a group of people,espically
in business or politics.
Suggestions for Organisation’s better work

Organisational Culture relates to the behaviours of a

set of employees within the same work environment.

• How they act and engage with the organization.

• The values they describe to these actions.
• Their personal goals and how these fit within the goals of the
organization.
• And how the employees engage with each other at work.
It relates to how well the employees understand the
company’s mission, visions and goals. Every
employees in an organization should know what the
company wants to achieve, but these organizational
goals should also align with their own individual
goals.

This is important and it’s a fact that often overlooked.

It isn’t enough for the employees to do their tasks
because “that’s just my job” or “I need to make
money somehow”. The route to employee
engagement is a two-way street and your employees
need to believe that any organizational growth will
result in personal growth and professional
development.
Implementation in Modern Management

Organisational Behaviour provides solution as well as insight

towards solution to many challenges which are faced by the
organization.

Organizations are an inevitable part of the human life.

Organization helps to increase specialization and division of
labour use, large scale technology, manage the external
environment to exert power and control.

It helps to harness the necessary expertise, skills and

knowledge to archive organisational goals.
Some of the important roles performed by
organisational behaviour in management of business
are as follows:
 Globalization.
 Managing workforce diversity.
 Improving customer service.
 Innovation and change.
 Creating a positive work environment.

Organisational Behaviour management is a form of applied

behaviour analysis which applies psychological principles of
organisational behaviour and the experimental analysis of
behaviour to organizations to improve individual and group
performance and worker safety. These areas of application may
include: systems analysis, management, trainings and performance
improvement. Organisational Behaviour Management resembles
human resource management, but places more emphasis on ABA
and systems level focus.
Leadership
Leadership is the ability of an individual or a group of individuals to influence and
guide followers or other members of an organization.In simple words, leadership is
about taking risk and challenging the status quo. Leaders motivate others to
achieve something new and better.
Good leaders are made, not born. If you have the desire and willpower, you can
become an effective leader. Good leaders develop through a never ending process
of self-study, education, training and experience (Jago,1982). This guide will help
you through the journey.
Conclusion
Thus, Organisational Behaviour plays an important role in the
management of business. It is that field of study which finds
out the impact that individuals, groups and structure have no
behaviour within an organization and it applies that
knowledge to make organizations work more effectively.

Organisational Behaviour is the analysis of an organization’s

structure, functions and the behaviour of its people.
Behavioural study encompasses both groups as well as
individuals. It is as inter-disciplinary field and has its roots in
sociology and psychology. Organisational behaviour is based
on sociology, as the word organization itself represents social
collectivity.
Perception

Perception can be defined as the process by which an

individual organise and interpret their sensory impression in
order to give meaning to their environment. In simple words,
perception refers to stimuli that our senses gain from the
surrounding. It includes entire process of analysing the
environment stimuli and deciding the action to be taken
accordingly.
Attitude & Values

Attitude is likes and dislikes. Attitude is the feeling and behaviour of an individual
towards object and situation. It can be said that attitude refers to the outlook pr
point of views of view of a person regards object. There are two types of attitude :
Positive attitude and Negative attitude.

Values display an individual mind from behind what he perceives as right or

wrong. Values are so deep rooted that reflected in the behaviour of the person as
well as his motivation, perception and personality. Value is the part of the culture
and it transform from one generation to another generation. It is also a learned
process.
Motivation
Motivation is a complex forces starting and keeping a person at work in an
organisation. Motivation is something that moves the person to action and
continues him in the course of action already initiated.

Motivation is based on individual motives which are internal to the individual.

These motives are in the form of feeling that individual lacks something in order
to overcome this feeling of lackness. He tries to behave in a manner which helps
over coming this feeling.
Some similar books on the same topic

S.N. Name of the book Author

1. Organisational behaviour Fred Luthans

2. Organisational behaviour Sanjay Kaptan
3. Organisational behaviour & Human relations R.S Dwivedi
4. Organisational behaviour K. Aswathappa
5. Organisational behaviour L.M. Prasad
6. Organisational behaviour J.S Chandan
7. Organisational behaviour Stepher Robbins