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I.

Mandate

The Department of Labor and Employment (DOLE) is the national government


agency mandated to formulate policies, implement programs and projects as
well as serve as the policy-coordinating arm of the Executive Branch in the field
of labor and employment.

II. Vision

Every Filipino Worker attains full, decent and productive employment

III. Mission

To promote gainful employment opportunities; to develop human resources;


to protect workers and promote their welfare; and to maintain industrial
peace.

IV. Service Pledge

We, the Officials and Employees of the Department of Labor and Employment,
are committed and resolved to perform efficiently and effectively from time to
time, with utmost courtesy and sincere dedication, in order to fulfill the needs
and exceeds the expectations of the public.

Through the collaboration of all staff of the Department, we will continue to


cater the best through:

✓ Delivering quality services to the public, in accordance with the procedures


and timeframe provided in our service standards;

✓ Offering numbers of venues which include service facilities, hotlines and


websites in addressing public concerns and for clients to access information
about our services;
✓ Listening to and responding immediately to public complaints and/or
suggestions through the Department’s Hotline, Help Desks and Public
Assistance and Complaints Units towards client satisfaction and this
Department’s sustainable development;

✓ Ensuring to attend promptly to our client’s needs, without qualification, and


courteously handle each transaction with patience and in accordance with
our Code of Ethics.

✓ Attending to all applicants or requesting parties who are within the premises
of the office prior to the end of official working hours and during lunch break.
REGIONAL/PROVINCIAL/FIELD OFFICE PAGE
CLASSIFICATION
External Services NUMBER
1) Application for Livelihood Project Assistance 189-193 Complex
2) Issuance of Letter of Approval/Disapproval of 194-197 Complex
Construction Safety and Health Program (CSHP)
Application
3) Registration of Workers’ Association 198-203 Simple
4) Registration of Establishment under Rule 1020 of the 204-206 Simple
Occupational Safety and Health Standards
5) Registration of Collective Bargaining Agreement 207-212 Simple
6) Registration of Contractors 213-216 Complex
7) Application for Alien Employment Permit 217-224 Complex
(New/Renewal)
8) Issuance of Certificate of Exclusion from Alien 225-228 Simple
Employment Permit
9) Application for Working Child Permit 229-236 Simple
10) Application for Sugar Workers’ Death Benefit Claim 237-242 Complex
11) Application for Sugar Workers’ Maternity Benefit Claim 243-248 Complex
12) Application for Accreditation of Co-Partner 249-252 Complex
13) Registration of Union 253-259 Simple
14) Clearing of Technical Plans for Mechanical Equipment 260-266 Highly Technical
and Electrical Installation
15) Conduct of Technical Safety Inspection for the 267-269 Highly Technical
Issuance of Permit to Operate (PTO) Mechanical
Installation/Certificate of Electrical Inspection (CEI)
REGIONAL/PROVINCIAL/FIELD OFFICE PAGE
CLASSIFICATION
External Services NUMBER
16) Issuance of Permit to Operate (PTO) Mechanical 270-271 Highly Technical
Installation/Certificate of Electrical Inspection (CEI)
17) Issuance of Certificate of Appearance for Professional 272-274 Simple
Mechanical Engineer/Professional Electrical Engineer
18) Application for Job Fair Clearance 275-277 Complex
19) Application for Job Fair Permit 278-281 Complex
20) Application for Authority to Operate Branch Office of a 282-284 Complex
Private Employment Agency
21) Application for Authority to Recruit 285-286 Complex
22) Application for License to Operate Private 287-290 Complex
Employment Agency (PEA)

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ALBAY PROVINCIAL FIELD OFFICE
External Service

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1) Application for Livelihood Project Assistance

The beneficiaries of the DOLE Integrated Livelihood Program (DILP) could venture in either
individual or group undertaking. Access to livelihood assistance could either be through Direct
Administration by the DOLE Regional/Provincial/Field Offices or through an Accredited Co-
Partner (ACP) of DOLE to wit: peoples’/workers’ organization, union, association, federation,
cooperative, business association, church-based organization, educational institution, or
private foundation.

The ACPs could act as the proponent who will render technical assistance to the DILP
beneficiaries or as the direct beneficiary of the program.

Funds released to these ACPs is likewise governed by the provisions of COA Circular No.
2012-001 entitled “Prescribing the Revised Guidelines and Documentary Requirements for
Common Government Transactions” and COA Circular No. 2007-001 dated October 25, 2007
entitled “Revised Guidelines in the Granting, Utilization, Accounting and Auditing of the Funds
Released to Non-Government Organizations/Peoples’ Organizations (NGOs/POs)”.

The funds granted to the ACPs shall retain their character as public funds.

Office or Division: DOLE Regional Office 5 and Albay Provincial


Field Office
Classification: Complex
Type of Transaction: G2C – Government to Citizen
G2G – Government to Government
G2B –Government to Business
Who may avail: ▪ Accredited Co-Partners such as Non-
Government Organizations and Private
Organizations
▪ National Government Agencies (NGAs)
▪ Local Government Units (LGUs)
▪ State Universities and Colleges (SUCs)

Beneficiaries:
Working poor, vulnerable and marginalized
workers such as:
▪ Self-employed with insufficient income
▪ Marginalized and landless farmers
▪ Marginalized fisherfolks
▪ Unpaid family workers
▪ Women and youth
▪ Low/minimum wage earners and seasonal
workers
▪ Workers displaced or to be displaced as a
result of natural disasters or closure of
establishment, retrenchment, termination
▪ Persons with disability (PWDs)
▪ Senior Citizens
▪ Indigenous peoples
▪ Parents/guardians of child workers

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▪ Rebel returnees
▪ Victims of armed conflict
CHECKLIST OF REQUIREMENTS WHERE TO SECURE

A. For NGAs including LGUs and SUCs as ACP:


1. Application letter duly signed by the Proponent
authorized officials, i.e. Local Chief
Executive (LCE), Chairman/President,
Cabinet Secretary, Directors, among
others, addressed to the DOLE Regional
Director
2. Detailed project proposal which is duly Pro-forma project proposal/business plan format
approved/signed by the authorized officials –DOLE Regional/Provincial/Field Office –
as enumerated in #1 above and indicating Technical Services and Support Division (TSSD)
equity

3. For LGUs and SUCs, Board or Sangguniang LGUs and SUCs


Bayan (SB) Resolution authorizing an
official to enter into a Memorandum of
Agreement (MOA) to avail of DOLE
livelihood
4. Individual beneficiary profile (with picture) DOLE Regional/Provincial/Field Office – TSSD
and proponent ACP profile
5. MOA between the parties. DOLE Regional/Provincial/Field Office – TSSD
6. For LGUs (City, Provincial/Municipal), a copy LGUs
of the portion of their Local Development
Plan referring to Labor and
Employment/Social Services with detailed
estimates of Approved Project
Expenditures or Estimated Expenses
7. Certification from the DOLE Regional DOLE Regional Office Accounting Unit
Office’s Accountant that the previous cash
advance granted has been liquidated and
stamped received by Commission on Audit
Note: A Focal Person shall be designated by
the NGAs, LGUs or SUCs to coordinate and
transact with DOLE in the availment of
programs and services.
B. For other Types of ACPs:
1. Application letter by the ACP addressed to Proponent
the DOLE Regional Director
2. Detailed and duly signed Project Proposal Proponent
from the ACP (indicating/showing that the
ACP has equity equivalent to at least 20%
of the total project cost)
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CHECKLIST OF REQUIREMENTS WHERE TO SECURE
3. Individual Beneficiary Profile (with picture) DOLE Regional/Provincial/Field Office – TSSD
and Proponent ACP Profile
4. Copy of ACP Certificate of Accreditation Proponent
5. Board Resolution authorizing a Proponent
representative to enter into a MOA
6. MOA between DOLE RO and the ACP DOLE Regional/Provincial/Field Office – TSSD
7. Audited financial reports (statements) for the Proponent
past three (3) years preceding the date of
project implementation. For applicant which
has been in operation for less than three (3)
years, financial reports for the years in
operation and proof of previous
implementation of similar projects.
8. Disclosure of other related business, if any Proponent
9. Work and financial plan and sources of and Proponent
details of proponent’s equity participation in
the project
10. List and/or photographs of similar projects Proponent
previously completed, if any, indicating the
source of funds for implementation
11. Sworn affidavit of the secretary of the Proponent
applicant organization/entity that none of its
incorporators, organizers, directors or
officer’s is an agent of or related by
consanguinity or affinity up to the fourth civil
degree to the official of the agency
authorized to process and/or approve
proposed MOA, and release funds

12. Certificate from the DOLE RO’s Accountant DOLE Regional Office Accounting Unit
that the previous cash advance granted has
been liquidated and stamped received by
the COA.

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FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
1. Submit the 1. Check the None 3 days
complete required completeness of Olga R.
documents to the the proposal and Ludovice,
DOLE Regional/ documentary Senior LEO
Provincial/Field Office requirements.
Action Officer.

See VII. List of 1.1. If complete, None


Offices for the conduct initial Olga R. Ludovice,
office address of evaluation of Senior LEO
DOLE Regional/ proposal.
Provincial/Field
Offices. ▪ If incomplete,
notify the
proponent and
return the
application.

1.2. If met the None


required rating, Olga R.
endorse the Ludovice,
evaluation to Senior LEO
DOLE Regional
Office –
Technical
Support
Services
Division.

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CLIENT STEPS AGENCY ACTION FEES TO PROCESSING PERSON
BE PAID TIME RESPONSIBLE

1.3. Validate and None 7 days


concur on the Olga R.
result of the Ludovice,
evaluation, as Senior LEO
indicated in the
project
appraisal report.
Recommend for
approval/
disapproval.
1.4. Approve/ None 3 days
Disapprove the Ma. Zenaida A.
project Angara-Campita,
proposal and CESO III,
the grant of Regional Director
livelihood
project
assistance.
2. Receive Notice of 2. If approved, None 15 minutes
Approval and a release the Notice Olga R.
copy of the of Approval and Ludovice,
proposed MOAwith proposed MOA. Senior LEO
schedule of the Include/line up the
MOA signing or approved proposal
Notice of in the priority listfor
Disapproval, as the funding.
case may be, thru
fax, email or mail. ▪ If disapproved,
release a Notice of
Disapproval citing
the reasons and
deficiency/ies
noted.

Note: The release


of funds is not
included in the 10-
day processing
time because
funds/grants for
POs are subject to
funds availability.

13 days, 15
TOTAL None
minutes

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2) Issuance of Letter of Approval/Disapproval of Construction Safety and
Health Program (CSHP) Application

The DOLE Department Order No. 198, series of 2018 requires every construction project to
have a suitable Construction Safety and Health Program, which is in accordance with the
Occupational Safety and Health Law and other related issuances by the Department. CSHP
is a set of detailed rules to cover the processes, practices and personnel responsible that
shall be utilized in a specific construction project site.

Office or Division: DOLE Regional Office 5 and Albay Provincial Field Office

(Application for simplified CSHP may be submitted and processed at


the DOLE Field Offices per AO 24-18 while comprehensive CSHPs
are being received/processed at the Regional Office)
Classification: Complex
Type of Transaction: G2C – Government to Citizen
G2B – Government to Business
Who may avail: ▪ Simplified CSHP – Project Owner or Contractor

▪ Comprehensive CSHP – Construction Project Manager, or in


his/her absence, the Project Manager as authorized by the project
owner
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
For Simplified CSHP (For minor repair
works, 2-storey and below project with less
than 10 workers and not more than P3Million
project cost.)
1. Duly accomplished Application Form (2 ▪ DOLE Regional and Field Offices – Technical
copies) Services & Support Division (TSSD)
▪ www.bwc.dole.gov.ph
2. CSHP template (2 copies) www.bwc.dole.gov.ph
3. The following as attachments:
▪ Certificate of Training of the designated OSHC, Accredited Safety Training Organization
Safety Officers (Basic Occupational Professional Regulation Commission
Safety and Health in Construction), and
a license certificate of an engineer in
charge, if any; (1 photocopy)
▪ Copy of the certificate of Training and Accredited Safety Training Organization,
ID of First Aider, if any; (1 photocopy) Organizations Recognized as First Aid Training
Providers
▪ Photocopy of valid Philippine Department of Trade and Industry (DTI) – PCAB
Contractors Accreditation Board
(PCAB) License of contractor (for
projects with contactor) [1 photocopy]

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CHECKLIST OF REQUIREMENTS WHERE TO SECURE
▪ Proof of Purchase/Existence/ Applicant
Availability of Emergency
Medicines/First Aid Kit to be used in the
construction site (attach pictures or
receipts)
For Comprehensive CSHP (For general
building construction, general engineering
construction, special trade construction
including demolition works and other
undertakings and operations in the
construction industry.)
1. Duly accomplished Application Form (2 ▪ DOLE Regional and Field Offices – TSSD
copies) ▪ www.bwc.dole.gov.ph
2. Letter of intent, with name of authorized Applicant
contact person with contact number/s (2
original copies)
3. CSHP template (2 copies) ▪ DOLE Regional and Field Offices – TSSD
▪ www.bwc.dole.gov.ph

4. The following as attachments (2


photocopies each): DOLE Regional and Field Offices – TSSD
▪ Registration under OSHS (Rule 1020-
Registration of Establishments)
▪ Valid PCAB Registration of DTI – PCAB
Contractors/Subcontractors, if any
▪ Project Contract/any documentary Accredited CHE Testing Organization
proof showing company as
chosen/winning bidder;
▪ Certificate of Completion on required Accredited Safety Training Organization,
training of all designated OSH Organizations Recognized as First Aid Training
Personnel (i.e., first-aider, safety Providers
officer, OH nurse, OH physician,
dentist), as required under DO 198-18;
▪ Valid Certificate of Inspection and Accredited CHE Testing Organization
Testing of Construction Heavy
Equipment (CHE) conducted by a
DOLE accredited testing organization;
▪ Valid NC II to operate Construction Technical Education and Skills Development
Heavy Equipment and other critical Authority (TESDA) – Certification Office
skills/occupation, if any;
▪ Contract/Memorandum of Agreement Applicant
with nearby hospital/clinic in lieu of the
required hospital (if any).

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FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
1. Submit the 1. Check the None 1 hour
complete required completeness of Raymund Cres
documents to the all the B. Avengoza,
DOLE documentary LEO III
Regional/Field requirements and
Office Action duly
Officer. accomplished
form.
See VII. List of
Offices for the
office address of
DOLE Regional/
Field Offices.
For complete
documents:

2. Get the claim stub. 2. Issue claim stub None 15 minutes


indicating the
date of release of
Notice of
Approval/
Disapproval. Raymund Cres
B. Avengoza,
▪ If application form LEO III
is not properly
accomplished
and/or documents
are not complete,
return the
application form
and documents to
client indicating
the lacking
requirement/s and
explain, as may be
necessary.
Application is
deemed not filed.

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CLIENT STEPS AGENCY ACTION FEES TOBE PROCESSING PERSON
PAID TIME RESPONSIBLE
2.1. Evaluate CSHP None 3 days
application and Raymund Cres
prepare Notice B. Avengoza,
of Approval/ LEO III
Disapproval.

2.2. Sign Notice of None 1 day


Approval/ Cherry B.
Disapproval. Mosatalla
Provincial Head

3. Return to the DOLE 2. Release Notice of None 15 minutes


Regional/ Field Approval/ Disapproval
Office on the ofCSHP
scheduled date of application.Retain
release of Notice. copy ofissued
Present the claim letter dulyreceived by
stub to the Action client. Raymund Cres
Officer and claim B. Avengoza,
the Notice of LEO III
Approval/Disappro
val of CSHP
application.

If the claimant isother


than the onewho filed
the
application, submitthe
letter
ofauthorization
together with
photocopy of theirIDs
(Filer/Applicantand
Authorized
Representative - to
present original for
verification purposes).
4 days, 1
TOTAL None hour, 30
minutes

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3) Registration of Workers’ Association

Under PD 442 of the Labor Code of the Philippines, as amended, the DOLE is mandated to
process the application for registration of workers’ association organized for the mutual aid
and protection of its members or for other legitimate purposes except collective bargaining in
order for them to acquire legal personality.

Worker’s Association registration refers to the process of determining whether the application
for registration of such organization complies with the documentary requirements for
registration prescribed under Rules III and IV of DOLE Department Order No. 40-03, as
amended.

Office or Division: DOLE Regional Office 5 and Albay Provincial Field Office

Classification: Simple
Type of Transaction: G2C – Government to Citizen
Who may avail: Working Youth, Overseas Filipino Workers, Working Persons with
Disabilities and all other workers, including ambulant, intermittent
workers, the self-employed, rural workers and those without any
definite employers.

CHECKLIST OF REQUIREMENTS WHERE TO SECURE


▪ 1 original and 2 photocopies of all
application requirements for manual
registration
▪ 1 original copy of all application
requirements for online registration
1. Duly-filled out, signed and notarized ▪ DOLE Regional/Provincial/Field Office –
Application Form for Registration of Technical Services and Support Division
Workers’ Association; (TSSD)
▪ www.blr.dole.gov.ph
▪ https://blr-ours.dole.gov.ph

2. Names of the applicant association’s officers Applicant association


and their respective addresses;
3. Minutes of the organizational meeting/s; Applicant association
4. List of members who participated in the Applicant association
organizational meeting/s;
5. Financial Reports of the applicant Applicant association
association if it has been in existence for one
or more years, unless it has not collected
any amount from the members, in which
case a statement to this effect shall be
included in the application;
6. Constitution and By-laws (CBL); Applicant association
7. Names of ratifying members; Applicant association

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CHECKLIST OF REQUIREMENTS WHERE TO SECURE
8. Minutes of adoption or ratification of the Applicant association
constitution and by-laws and the date/s of
ratification. (Minutes of adoption or
ratification is not required if it is done
simultaneously with the organizational
meeting and the same is reflected in the
minutes of the organizational meeting)

FEES TO PROCESSING PERSON


CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Manual Registration:
1. Submit the required 1. Receive and None 4 hours
documents to the review the Eduardo
DOLE Regional/ application for Lovedorial,
Provincial/Field registration. Senior LEO
Office Action
Officer.

See VII. List of


Offices for the office
address of DOLE
Regional/
Provincial/Field
Offices.
2. Get the Order of 2. For complete None 10 minutes
Payment. documents, issue Eduardo
Order of Payment. Lovedorial,
Senior LEO
▪ If documentary
requirements are
incomplete and/or
not in order, notify
the applicant in
writing of the
lacking
requirement/s and
to complete the
same within thirty
(30) days from
receipt of notice.
Otherwise, the
application shall
be deemed denied
without prejudice
to its re-filing.

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FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
3. Present the Order of 3. Receive payment P70.00 – 15 minutes
Payment to the and issue OR. registration Gina B. Armario,
Cashier, pay the fee Administrative
registration fee and Office V
receive Official
Receipt (OR).
4. Submit OR to the 4. Receive OR. None 10 minutes
Action Officer. Eduardo
Lovedorial,
Senior LEO

4.1. Print None 2 hours


Certificate of Eduardo
Registration Lovedorial,
and endorse Senior LEO
to the Office of
the Approving Ma. Zenaida A.
or Authorized Angara-
Signatory for Campita, CESO
approval and III, Regional
signature. Director

4.2. Scan OR and None 15 minutes


signed Eduardo
Certificate of Lovedorial,
Registration. Senior LEO

5. Sign in the 5. Record the None 10 minutes


Registration application and let Rizaliz A.
Logbook. the applicant sign Vargas, AOV
in the Registration
Logbook (for pick-
up).

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FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
6. Receive Certificate 6. Release the None 15 minutes
of Registration. Certificate of Rizaliz A.
Registration Vargas, AOV
either thru courier
or for pick-up.

6.1. Log-in to None 4 hours


https://blr- Eduardo
ours.dole.gov. Lovedorial,
ph, change Senior LEO
status to
“Application
Approved”,
encode and
upload
scanned copy
of Certificate of
Registration&
OR and
change status
to “Released”.

1 day, 3
TOTAL P70.00 – hours, 15
registration minutes
fee

Online Registration:
1. Log in to 1. Log in to https://blr- None 4 hours
https://blr- ours.dole.gov.ph, Eduardo
ours.dole.gov.ph, open and review Lovedorial,
select and fill-out the application for Senior LEO
Registration of registration
Workers’ submitted online.
Association For complete
Application Form documents, notify
and upload the applicant when
documentary to go to DOLE to
requirements. submit signed and
notarized
application form,
original documents
submitted online.

20
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
2. Receive 2. For complete None 10 minutes
notification. documents, notify
the applicant Eduardo
when to go to Lovedorial,
DOLE to submit Senior LEO
signed and
notarized
application form,
original
documents
submitted online.

▪ If documentary
requirements are
incomplete and/or
not in order, notify
the applicant thru
the “Message
Section” to
complete the
application within
thirty (30) days
from receipt of
notice. Otherwise,
the application
shall be deemed
denied without
prejudice to its re-
filing.
3. Proceed to DOLE 3. Receive and None 30 minutes
Office on validate
scheduled date documents Eduardo
and submit the uploaded online Lovedorial,
signed and vis-à-vis the Senior LEO
notarized original
application form documents
and original presented.
documents
uploaded online. ▪ If in order, issue
Order of Payment.
See VII. List of Otherwise, return
Offices for the to applicant for
office address of completion.
DOLE Regional/
Provincial/Field
Offices.

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FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
4. Present the Order 4. Receive payment P70.00 – 15 minutes
of Payment to the and issue OR. registration
Cashier, pay the fee Gina B. Armario,
registration Administrative
fee and receive Office V
Official Receipt
(OR).

5. Submit OR to the 5. Receive OR. None 10 minutes


Action Officer. Eduardo
Lovedorial,
Senior LEO

5.1. Print Certificate None 2 hours


of Registration Eduardo
and endorse to Lovedorial,
the Office of the Senior LEO
Approving or
Authorized
Signatory for Ma. Zenaida A.
approval and Angara-Campita,
signature CESO III,
Regional
Director

5.2. Scan OR and None 15 minutes


signed Eduardo
Certificate of Lovedorial,
Registration. Senior LEO

22
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
6. Sign in the 6. Record None 15 minutes
Registration the Rizaliz A.
Logbook. application, and Vargas, AOV
let the
applicantsign in
the
Registration
Logbook (for
pick-up) and
releasethe
Certificate of
Registration.

6.1. Log-in to None 1 hour


https://blr- Eduardo
ours.dole.gov.p Lovedorial,
h, change Senior LEO
status to
“Application
Approved”,
encode and
upload scanned
copy of
Certificate of
Registration &
OR and change
status to
“Released”.

P70.00 –
1 day, 35
TOTAL registration
minutes
fee

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4) Registration of Establishment under Rule 1020 of the Occupational
Safety and Health Standards

The establishment regardless of size of economic activity, whether small, medium or large
scale in one single location, shall register with the DOLE pursuant to the provisions of the
Occupational Safety and Health Standards to form part of a databank of all covered
establishments.

Office or Division: DOLE Regional Office 5 and Albay Provincial Field Office

Classification: Simple
Type of Transaction: G2B – Government to Business
Who may avail: Private establishment/company/business registered and operating in
the Philippines
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
For New Registration/Re-Registration due
to establishment’s change of
name/address/ownership or opening after
previous closing:
1. Duly accomplished form for Registration of ▪ DOLE-Regional and Field Offices – Technical
Establishment under Rule 1020 (3 original Services and Support Division (TSSD)
copies) ▪ www.bwc.dole.gov.ph
2. Department of Trade and Industry (DTI) DTI-https://bnrs.dti.gov.ph
Registration Certificate (1 photocopy)
3. Valid License or Business Permit/Mayor’s Local Government Unit where the establishment
Permit (1 photocopy) operates – Business Permit and Licensing Office

FEES TO PROCESSING PERSON


CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
1. Submit the 1. Check the None 20 minutes
complete required completeness of Raymund Cres
documents to the the form and B. Avengoza
DOLE Regional/ documentary LEO III
Field Office Action requirements.
Officer.
See VII. List of
Offices for the
office address of
DOLE Regional
and Field Offices.

2. Get the claim stub 2. If documents are None 10 minutes


indicating the date complete, issue Raymund Cres
of release of claim stub B. Avengoza
Certificate. indicating the LEO III

24
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
date of release of
Certificate.

▪ If incomplete,
return the
Registration
Form and
documents to
client indicating
the lacking
requirement/s
and explain, as
may be
necessary.
Registration is
deemed not filed.

2.1. Evaluate None 1 day


registration and Raymund Cres
recommend for B. Avengoza
approval. LEO III

2.2. Sign the None 4 hours


approved
registration. Ma. Zenaida A.
Angara-Campita,
CESO III,
Regional Director

3. Return to the DOLE 3. Release the None 15 minutes


Regional/ Field Registration of Raymund Cres
Office on the Establishment B. Avengoza
scheduled date of under Rule 1020 LEO III
release of on the scheduled
Certificate. Present release date.
the claim stub to
the Action Officer
and get the
Registration of
Establishment
under Rule 1020.

25
CLIENT STEPS AGENCY ACTION FEES TO PROCESSING PERSON
BE PAID TIME RESPONSIBLE

If the claimant is
other than the one
who filed the
application, submit
letter of
authorization
together with
photocopy of their
ID (Filer/Applicant
and Authorized
Representative - to
present original for
verification
purposes).
1 day, 4 hours,
TOTAL None
45 minutes

26
5) Registration of Collective Bargaining Agreement

It is the State policy to promote and emphasize the primacy of collective bargaining in setting
working conditions or the creation of a mechanism by which employers and recognized or
certified labor unions bargain collectively.

The registration of Collective Bargaining Agreement (CBA) refers to the process of


determining whether the application for registration complies with the documentary
requirements for registration prescribed in Rule XVII of DOLE Department Order No. 40-03,
as amended.

Office or Division: DOLE Regional Office 5


Classification: Simple
Type of Transaction: G2C – Government to Citizen
Who may avail: Parties to the CBA

CHECKLIST OF REQUIREMENTS WHERE TO SECURE


▪ 1 original and 2 photocopies of all
application requirements for manual
registration
▪ 1 original copy of all application
requirements for online registration
1. Duly-filled out, signed and notarized ▪ DOLE Regional/Provincial/Field Office –
Application Form for Registration of Technical Services and Support Division
Collective Bargaining Agreement (TSSD)
▪ www.blr.dole.gov.ph
▪ https://blr-ours.dole.gov.ph
2. Collective Bargaining Agreement (CBA) Applicant labor union
which must be certified under oath by the
representative/s of the employer/s and
labor/union/s concerned
3. A statement that the CBA was posted in at Union applicant and employer representative
least two (2) conspicuous places in the
establishment/s concerned for at least five
(5) days before its ratification
5. A statement that the CBA was ratified by the Applicant labor union
majority of the employees in the bargaining
unit of the employer/s concerned

27
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Manual Registration:
1. Submit the 1. Receive and None 4 hours
required review the Jekyll Fae N.
documents to the application for Bermeo, LEO III
DOLE Regional/ registration
Provincial/Field
Office Action
Officer.

See VII. List of


Offices for the
office address of
DOLE Regional/
Provincial/Field
Offices.
2. Get the Order of 2. For complete None 10 minutes
Payment. documents, issue Jekyll Fae N.
Order of Bermeo, LEO III
Payment.

▪ If documentary
requirements are
incomplete and/or
not in order, notify
the applicant in
writing of the
lacking
requirement/s and
to complete the
same within ten
(10) days from
receipt of notice.
Otherwise, the
application shall
be deemed
denied without
prejudice to its re-
filing.
3. Present the Orderof 3. Receive payment P1,000.00 – 15 minutes
Payment to the and issue OR. registration Gina B. Armario,
Cashier, pay the fee Administrative
registration fee and Office V
receive Official
Receipt (OR).

4. Submit OR to the 4. Receive OR. None 10 minutes Jekyll Fae N.


Action Officer. Bermeo, LEO III

28
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
4.1. Print Certificate None 2 hours
ofRegistration Jekyll Fae N.
and endorse to the Bermeo, LEO III
Office ofthe
Approving or
AuthorizedSignatory Ma. Zenaida A.
forapproval and Angara-
signature. Campita, CESO
III, Regional
Director
4.2. Scan OR and None 15 minutes
signed Jekyll Fae N.
Certificate of Bermeo, LEO III
Registration.
5. Sign in the 5. Record the None 10 minutes
Registration application and Mary Ann B.
Logbook. let the applicant Bermundo,
sign in the Admin Asst.
Registration III/Records
Logbook (for pick- Officer
up). Designate
6. Receive Certificate 6. Release the None 15 minutes
of Registration. Certificate of Mary Ann B.
Registration Bermundo,
either thru courier Admin Asst.
or for pick-up. III/Records
Officer
Designate
6.1. Log-in to None 4 hours
https://blr- Jekyll Fae N.
ours.dole.gov. Bermeo, LEO III
ph, change
status to
“Application
Approved”,
encode and
upload
scanned copy
of Certificate of
Registration &
OR and
change status
to “Released”.
P1,000.00 – 1 day, 3
TOTAL registration hours, 15
fee minutes

29
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Online Registration:
1. Log in to 1. Log in to None 4 hours
https://blr- https://blr- Jekyll Fae N.
ours.dole.gov.ph, ours.dole.gov.ph, Bermeo, LEO III
select and fill up open and review
CBA Application the application for
Form and upload registration
documentary submitted online.
requirements.

2. Receive 2. For complete None 10 minutes


notification. documents, notify Jekyll Fae N.
the applicant Bermeo, LEO III
when to go to
DOLE to submit
signed and
notarized
application form,
original
documents
submitted online.

▪ If documentary
requirements are
incomplete and/or
not in order, notify
the applicant thru
the “Message
Section” to
complete
the
application within
ten (10) days
fromreceipt of
notice.Otherwise,

the
application
deemed
denied
without
prejudic
eto its re-filing.

30
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
3. Proceed to DOLE 3. Receive and None 30 minutes
Office on validate
scheduled date documents Jekyll Fae N.
and submit the uploaded online Bermeo, LEO III
signed and vis-à-vis the
notarized original
application form documents
and original presented.
documents
uploaded online. ▪ If in order, issue
Order of
See VII. List of Payment.
Offices for the Otherwise, return
address of DOLE to applicant for
Regional/ completion.
Provincial/Field
Offices.

4. Proceed 4. Receive payment P1,000.00 – 15 minutes


to and issue OR. registratio
NCMB/RCMB nfee Jekyll Fae N.
Cashier, Bermeo, LEO III
pr
esentthe
Or
der of
Payment, pay the
registration fee and
receive the Official
Receipt (OR).
5. Submit OR to the 5. Receive OR. None 10 minutes
Action Officer. Jekyll Fae N.
Bermeo, LEO III

5.1. Print Certificate None 2 hours


of Registration Jekyll Fae N.
and endorse to Bermeo, LEO III
the Office of the
Approving or
Authorized Ma. Zenaida A.
Signatory for Angara-
approval and Campita, CESO
signature. III, Regional
Director

31
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
5.2. Scan None 15 minutes
OR andsigned Jekyll Fae N.
Certificate of Bermeo, LEO III
Registration.

6. Sign in 6. Record the None 15 minutes


theRegistration application and Mary Ann B.
Logbook and let the applicant Bermundo,
Receive Certificateof sign in the Admin Asst.
Registration Registration III/Records
Logbook (for Officer
pick-up) and Designate
release the
Certificate of
Registration

6.1. Log-in to None 1 hour


https://blr- Jekyll Fae N.
ours.dole.gov. Bermeo, LEO III
ph, change
status to
“Application
Approved”,
encode and
upload
scanned copy
of Certificate of
Registration &
OR and
change status
to “Released”.

P1,000.00 –
7 hours, 15
TOTAL registration
minutes
fee

32
6) Registration of Contractors

The Certificate of Registration of Contractors is issued to all parties engaged in legitimate


contracting and subcontracting arrangements in accordance with DOLE Department Order
(DO) No. 174, Series of 2017/Rules Implementing Articles 106 to 109 of the Labor Code, as
Amended.

Office or Division: DOLE Regional Office 5


Classification: Complex
Type of Transaction: G2B – Government to Business
Who may avail: Any person or entity engaged in legitimate job contracting and
subcontracting arrangement providing services for a specific job or
undertaking farmed out by principal under a service agreement except
those who are engaged in recruitment and placement activities as
defined in Article 13(b) of the Labor Code.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE

For New Applications – 3 copies of the


following:
1. Duly accomplished Application Form (TIN ▪ DOLE Regional Offices – Technical Services
required) with attached proof of compliance and Support Division (TSSD)
with substantial capital requirement as ▪ DOLE website – www.dole.gov.ph
defined in Section 3 (I);
2. Any of the following:
▪ Certified True Copy of the Certificate of Securities and Exchange Commission –
Registration, along with the Articles of Information and Communications Technology
Incorporation; w/ a paid-up capital of Department
P5,000,000.00
▪ Certified True Copy of Department of DTI-https://bnrs.dti.gov.ph
Trade and Industry (DTI) Registration
Certificate and DTI Certification with net
worth of P5,000,000.00
▪ Certified True Copy of the Certificate of Cooperative Development Authority –
Registration from the CDA with Registration Division
P5,000,000.00 paid up capital
stocks/shares
▪ Certified copy of Registration from the DOLE Regional/Provincial/Field Office – TSSD
DOLE if the applicant is a union
3. Certified True Copy of License or Business Local Government Unit where the contractors
Permit/Mayor’s Permit operate – Business Permit and Licensing Office
4. Copy of duly audited financial statement for Company records
Corporation, Partnership, Cooperative or a
labor organization, or copy of the latest
Income Tax Return (ITR),for sole
proprietorship

33
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
5. Sworn disclosure that the registrant, its Company records
officers and owners or principal stockholders
or any one of them, has not been operating
or previously operating as a contractor under
a different business name or entity or with
pending cases of violations of DO 174-17
and/or labor standards, or with a cancelled
registration. In case any of the foregoing has
a pending case, a copy of the complaint and
the latest status of the case shall be
attached
6. Certified listing, with proof of ownership or Applicant/Contractor
lease contract of facilities, tools, equipment,
premises implements, machineries and
work premises, that are actually used by the
contractor in the performance of completion
of the specific job or work contracted out
7. Listing of services to be contracted out in Applicant/Contractor
accordance with its primary purpose in the
Articles of Incorporation
8. Number of employees Applicant/Contractor
9. Commitment Form specifying the increase of Applicant/Contractor
paid up capital should there be increase in
the number of workers
10. Photo of the office building and premises Applicant/Contractor
where the contractor holds office

For Renewal – 3 copies of the following:


1. Duly accomplished Application Form (TIN DOLE Regional Offices – TSSD
required)
2. Copies of all the updated supporting
documents in letters (a) to (e) of Section 15
of DO 174-17 shall be attached to the duly
accomplished application forms including SSS, BIR, ECC, Pag-ibig
the following:
▪ Certificate of membership and proof of
payment of SSS, BIR, ECC, Pag-IBIG
contributions for the last three (3) years,
as well as loan amortization; and
▪ Certificate of pending or no pending labor National Labor Relations Commission, DOLE
standard violations case/s with the NLRC Regional Office – TSSD
and DOLE. The pendency of a case will
not prejudice the renewal of registration,
unless there is a finding of violation of

34
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
labor standards by the DOLE Regional
Director
**DOLE Clearance (Certificate of no
pending case)
▪ Application for Clearance/Request Form Applicant/Contractor
or letter request indicating the purpose;
▪ Identification Card of the Requesting Applicant/Contractor
party
3. Copy of previous Certificate of Registration Applicant/Contractor
4. Proof of submission of Contractor’s/Sub- Applicant/Contractor
Contractor’s Semi-Annual Reports

FEES TO PROCESSING PERSON


CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
1. Submit the 1. Check the None 15 minutes
complete required completeness of Czarina Jane
documents to the the Application Baliza, MIS
DOLE Regional Form and all Focal/RO-TWG
Office Action documentary
Officer. requirements.

See VII. List of ▪ For complete


Offices for theoffice requirements,
address of DOLE receive the
RegionalOffices. application with all
supporting
documents.

▪ For incomplete
documents, return
the Application
Form and
documents to the
client indicating
the lacking
requirement/s and
explain, as may
be necessary.
Application is
deemed not filed.
1.1. Review the None 2 days
application, and Czarina Jane
conduct Baliza, MIS
verification Focal/RO-TWG
inspection.

35
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
1.2. Approve/ None 3 days Ma. Zenaida
Disapprove the A. Angara-
application. Campita,
CESO III,
Regional
Director
2. Get the Order of 2. Issue Order of None 10 minutes
Payment/Letter of Payment for Czarina Jane
Denial or approved Baliza, MIS
Disapproval. application. If Focal/RO-TWG
disapproved,
issue Letter of
Denial/
Disapproval.
3. Present the Order 3. Receive payment, P100,000.0 15 minutes
of Payment to the issue OR and 0– Gina B.
Cashier, pay the stamp date and registration Armario,
registration fee and time of release of fee Administrative
receive Official Office V
Certificate on the
Receipt (OR). face of the OR.
4. Return to the DOLE 4. Release the None 15 minutes
Regional Office on Certificate of Czarina Jane
the scheduled date Registration. Baliza, MIS
of release of Focal/RO-TWG
Certificate. Present
the OR to the Action
Officer and claim
Certificate of
Registration.

If the claimant of the


requested service is
other than the one
who filed the
application, submit
the letter of
authorization
together with
photocopy of their
IDs (Filer/Applicant
and Authorized
Representative – to
present original for
verification
purposes).
P100,000.00 -
5 days, 55
TOTAL registration
minutes
fee
36
7) Application for Alien Employment Permit (New/Renewal)

Under Article 40 of the Labor Code of the Philippines, as amended, any alien seeking
admission to the Philippines for employment purposes and any domestic or foreign employer
who desires to engage an alien for employment in the Philippines shall obtain an employment
permit from the Department of Labor and Employment.

The Alien Employment Permit (AEP) is a permit issued to a non-resident alien or foreign
national seeking admission to the Philippines for employment purposes after a determination
of the non-availability of Filipino citizen who is competent, able and willing at the time of
application to perform the services for which the alien is desired.

Office or Division: DOLE Regional Offices 5


Classification: Complex
Type of Transaction: G2C – Government to Citizen
G2B – Government to Business
Who may avail: All foreign nationals who intend to engage in gainful employment in the
Philippines and any domestic or foreign employer who desires to
engage an alien for employment in the Philippines

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Application Form for AEP (1 original copy) ▪ DOLE Regional Offices – Technical Services
and Support Division (TSSD)
▪ www.ble.dole.gov.ph
▪ websites of DOLE Regional Offices
2. Passport with valid visa, except for temporary ▪ Valid visa – Bureau of
visitor’s visa in case of renewal orCertificate Immigration/Department of Foreign
of Recognition for Refugees or Stateless Affairs/Department of Justice
Persons (1 photocopy) ▪ Certificate of Recognition – Department of
Justice
3. The Expiring AEP card (Renewal) Philippine-based employer / foreign national

4. Notarized appointment or contract of Philippine-based employer


employment enumerating their duties and
responsibilities, annual salary, and other
benefits of the foreign national (1 original
copy)
5. Mayor’s Permit to operate business (1 concerned Local Government Unit – Business
certified true copy). In case of locators in Permit and Licensing Office
economic zones, Certification that the ▪ Certification that the company is located and
company is located and operating within the operating within the Ecozone – Philippine
Ecozone, while in case of a construction Economic Zone Authority or the Ecozone
company, one photocopy of license from the Authority
Philippine Contractors Accreditation Board ▪ PCAB license – Department of Trade and
(PCAB) or DO 174-17 Registration should Industry
be submitted in lieu of Mayor’s Permit ▪ DO 174-17 Registration – concerned DOLE
Regional Office – Technical Services and
Support Division

37
CHECKLIST OF REQUIREMENTS WHERE TO SECURE

6. Business Name Registration and Application ▪ Business Name Registration and Application
Form or Securities and Exchange Form – https://bnrs.dti.gov.ph
Commission (SEC) Registration and ▪ Articles of Incorporation and GIS – SEC–
General Information Sheet (1 certified true Information and Communications
copy) Technology Department
7. BIR form no. 1904 or 1902 duly received by ▪ Concerned BIR Revenue District Office
the Bureau of Internal Revenue (BIR) having jurisdiction over the company
revenue district office indicating the
Taxpayer Identification Number (TIN) of the ▪ BIR website - https://ereg.bir.gov.ph
foreign national or a certification from the
BIR with a list of foreign nationals opposite
each with the TIN issued, or a copy of e-
registration (1 photocopy)
8. Philippine Offshore Gaming Operations PAGCOR Offshore Gaming Licensing
(POGO) license, accreditation, or Department -
appointment issued by Philippine https://pagcor.ph/regulatory/offshore-
Amusement and Gaming Corporation gaming.php
(PAGCOR), and any other authorized
freeport or economic zones established by a
charter, in case of online gaming companies
(1 certified true copy)
9. Special Temporary Permit (STP), if the Professional Regulation Commission –
position title of the foreign national is International Affairs Office
included in the list of regulated professions
(1 certified true copy)
10. If the employer is covered by the Anti- Department of Justice or Department of
Dummy Law, an Authority to Employ Foreign Environment and Natural Resources (DENR), in
National (1 photocopy) case of mining

FEES TO PROCESSING PERSON


CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

New Application:
1. Employers to 1. Recognize and Fees on the Employer of the
publish the job accept AEP publication FN
vacancy being applications filed of job
applied for by the within 15-45 days vacancy
foreign national in from date of may vary
a newspaper of publication depending
general circulation on the
newspaper
company

38
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
2. Submit the 2. Check the None 15 minutes
complete required completeness of
documents to the the Application Emma P Acuña,
DOLE Regional Form and all the Senior LEO
Office Action documentary
Officer. requirements. Alternate

See VII. List of Vanessa


Offices for the Antonette Q.
office address of Miguel, LEO ll
DOLE Regional
Offices.
3. Get the Order of 3. For complete None 10 minutes
Payment. documents, issue
Order of Payment.
Emma P Acuña,
▪ For incomplete Senior LEO
documents, return
the application Alternate
form and
documents to the Vanessa
client indicating Antonette Q.
the lacking Miguel, LEO ll
requirement/s and
explain, as may be
necessary.
Application is
deemed not filed.
4. Present the Orderof 4. Receive payment, P10,000.00 15 minutes
Payment to the issue OR and – permit fee
Regional Office stamp date of for an AEP
Cashier, pay the release of AEP on with a
required permit the face of the OR. validity of 1 Gina B. Armario,
fees and receive year. Administrative
Official Receipt Office V
(OR). In case the
period of
employment
is more than
one year,
P5,000.00
shall be
charged for
every
additional
year or

39
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
fraction
thereof.
3.1. Publish new None 1 day, 7 hours
AEP application
within 2 working Emma P Acuña,
days upon Senior LEO
receipt of
application in a Alternate
newspaper of
general Vanessa
circulation, Antonette Q.
DOLE RO Miguel, LEO ll
website and
PESO.
3.2. Evaluate None 2 days
submitted Emma P Acuña,
documents and Senior LEO
recommend for
approval/ Alternate
disapproval.
Vanessa
Antonette Q.
Miguel, LEO ll

3.3. If warranted None 2 days Emma P Acuña,


based on Senior LEO
documentary
evaluation, Alternate
conduct
verification Vanessa
inspection. Antonette Q.
Miguel, LEO ll

3.4. Approve/ None 4 hours


Disapprove Ma. Zenaida
AEP. A. Angara-
Campita,
CESO III,
Regional
Director

40
CLIENT STEPS AGENCY ACTION FEES TO PROCESSIN PERSON
BE PAID GTIME RESPONSIBLE
3.5. Print AEP Card. None 3 hours Emma P Acuña,
Senior LEO

Alternate

Vanessa
Antonette Q.
Miguel, LEO ll
5. Return to the DOLE 5. Release the AEP if None 15 minutes Emma P Acuña,
Regional Office on approved or Letter Senior LEO
the scheduled date of Denial/
of release of the Disapproval if Alternate
AEP. Present the denied on the
OR to the Action scheduled release Vanessa
Officer and claim date. Antonette Q.
Miguel, LEO ll
AEP/Letter of
Denial/Disapproval
If the claimant is
other than the one
who filed the
application, submit
the letter of
authorization
together with
photocopy of their
ID (Filer/Applicant
and Authorized
Representative –
to present original
for verification
purposes).
.
TOTAL P 10,000.00 6 days, 6
– permit fee hours, 55
for an AEP minutes
with a
validity of 1
year
In case the
period of
employment
is more than
one year, P
5,000.00
shall be
charged for
every
additional
41
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
year or
fraction
thereof
Renewal:
1. Submit the 1. Check the None 15 minutes Emma P Acuña,
complete required completeness of Senior LEO
documents to the the Application
DOLE Regional Form and all the Alternate
Office Action documentary
Officer. requirements. Vanessa
Antonette Q.
See VII. List of Miguel, LEO ll
Offices for the
office address of
DOLE Regional
Offices.
2. Get the Order of 2. For complete None 10 minutes Emma P Acuña,
Payment. documents, issue Senior LEO
Order of
Payment. Alternate

▪ For incomplete Vanessa


documents, return Antonette Q.
the application Miguel, LEO ll
form and
documents to the
client indicating
the lacking
requirement/s and
explain, as may be
necessary.
Application is
deemed not filed.
3. Present the Orderof 3. Receive Permit fee 15 minutes
Payment to the payment, issue of Gina B. Armario
Cashier, pay the OR and stamp P5,000.00 Admministrative
required permit fee date of release of for each Office V
and receive Official AEP on the face year of
Receipt (OR). of the OR. validity or
fraction
thereof

42
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
3.1. Evaluate None 4 days Emma P Acuña,
submitted Senior LEO
documents and
recommend for Alternate
approval/
disapproval. Vanessa
Antonette Q.
3.2. If warranted Miguel, LEO ll
based on
documentary
evaluation,
conduct
verification
inspection
3.3. Approve/ None 4 hours
Disapprove AEP. Ma. Zenaida
A. Angara-
Campita,
CESO III,
Regional
Director

3.4. Print AEP Card. None 3 hours Emma P Acuña,


Senior LEO

Alternate

Vanessa
Antonette Q.
Miguel, LEO ll

4. Return to the DOLE 4. Release the AEP None 15 minutes


Regional Office on if approved or
the scheduled date Letter of
of release of the Denial/Disapprov al Emma P Acuña,
AEP. Present the if denied on the Senior LEO
OR to the Action scheduled release
Officer and claim date. Alternate
AEP/Letter of
Denial/Disapproval. Vanessa
If the claimant is other Antonette Q.
than the one who Miguel, LEO ll
filed
the
application, submit the

letter
of
authorization together
43
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
withphotocopy of .
theirID (Filer/Applicant
and
Authorized
Representative – to
present original for
verification purposes).
TOTAL Permit Fee 4 days, 7
of hours, 55
P5,000.00 minutes
for each
year of
validity or
fraction
thereof

In case the
Renewal will
be handled
by a
different
Regional
Office due to
the transfer
of the
company or
person to
another
region, a
publication
fee of
P4,000.00
must be paid
since
the Labor
Market shall
be
conducted

44
8) Issuance of Certificate of Exclusion from Alien Employment Permit

Pursuant to Section 20 of Department Order No. 221, Series of 2021, certain categories of
foreign nationals may be excluded from applying an Alien Employment Permit. These foreign
nationals’ main function is to provide or supply services in the country but their employers are
located abroad. This also covers foreign nationals that do not maintain an employee-
employer relationship with a Philippine-based employer – these conditions are also
enumerated in Section 20 of Department Order No. 221.

Office or Division: DOLE Regional Offices 5


Classification: Simple
Type of Transaction: G2C – Government to Citizen
G2B – Government to Business
Who may avail: All foreign nationals who intend to engage in gainful employment in the
Philippines and any domestic or foreign employer who desires to
engage an alien for employment in the Philippines

CHECKLIST OF REQUIREMENTS WHERE TO SECURE


1. Letter request addressed to the DOLE Foreign National
Regional Director (1 original copy)
2. Valid business/Mayor’s permit of the LGU (Municipality/City) - Business Permit and
Philippine based company or enterprise (1 Licensing Office
certified true copy)
3. Passport (bio page) with valid visa (1 Foreign National
photocopy)
Additional documents shall be required for
specific categories, such as the following:
▪ For Members of Governing Boards
(excluding those listed in the Foreign
Investment Negative List)
1. Updated General Information Sheet (GIS) Securities and Exchange Commission –
showing the name and position of the Information and Communications Technology
foreign national (1 certified true copyfor Department
each foreign national)
2. Duly notarized Secretary’s Certification Employer Company
that the requesting foreign national is a
member of the governing board with
voting rights only, will not in any manner
intervene in the management and
operation of enterprise and with no
intention to obtain gainful employment (1
original copy for each foreign national)
3. Corporate Secretary’s Certificate of Employer Company
Election
▪ For President and Treasurer, who are part-
owner/s of the company(excluding those

45
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
listed in the Foreign Investment Negative
List)
1. Updated General Information Sheet Securities and Exchange Commission –
(GIS) showing the name and position of Information and Communications Technology
the foreign national (1 certified true copy Department
for each foreign national)
2. Duly notarized Secretary’s Certification Employer Company
that the requesting foreign national is
elected President/Treasurer and part-
owner of the company (1 original copy for
each foreign national)
3. Corporate Secretary’s Certificate of Employer Company
Election
▪ For Contractual Service Supplier
1. Authenticated Contract of Employment Foreign Employer and Philippine Foreign
from the origin company including proof Service Post
of salary (1 original copy)
2. Duly notarized Service contract between Foreign Employer and Philippine based
the Philippine based company and the company
foreign company (1 original copy)
▪ For Representative of the Foreign
Principal/Employer assigned in OLMA
1. Letter of Acknowledgment from the POEA
Philippine Overseas Employment
Administration (POEA) [1 original copy]
2. Certified True Copy of the Special POEA
Recruitment Authority of licensed
recruitment/manning agency

FEES TO PROCESSING PERSON


CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
1. Submit the 1. Check the None 15 minutes
complete required completeness of Emma P. Acuña
documents to the all the Senior LEO
DOLE Regional documentary
Office Action requirements. Alternate
Officer.
Vanessa
See VII. List of Antonette Q.
Offices for theoffice Miguel
address of DOLE LEO ll
RegionalOffices.

46
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
2. Get the Order of 2. For complete None 10 minutes
Payment. documents, issue Emma P. Acuña
Order of Payment. Senior LEO


For incomplete Alternate
documents, return
the application Vanessa
form and Antonette Q.
documents to the Miguel
client indicating LEO ll
the lacking
requirement/s and
explain, as may be
necessary.
Application is
deemed not filed.
3. Present the Order of 3. Receive payment, P2,000.00 – 15 minutes
Payment to the issue OR and processing Gina B. Almario,
Cashier, pay the stamp date of fee per Administrative
required fees and release of application Office V
receive Official Certificate on the
Receipt (OR). face of the OR.
3.1. Approve/ None 2 days
Disapprove Ma. Zenaida
issuance of A. Angara-
certificate of
Campita,
exclusion.
CESO III,
Regional
Director
4. Return to the DOLE 4. Release the None 15 minutes
Regional Office on Certificate of
the scheduled date Exclusion if Emma P. Acuña
of release of approved or Letter Senior LEO
Certificate. Present of Denial/
the OR to the Action Disapproval if Alternate
Officer and claim denied on the
Certificate of scheduled release Vanessa
Exclusion. date. Antonette Q.
Miguel
If the claimant is LEO ll
other than the one
who filed the letter,
submit an
authorization letter
together with
photocopy of their
47
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
ID (Filer/Applicant
and Authorized
Representative – to
present original for
verification
purposes).
P2,000.00 –
processing 2 days, 55
TOTAL
fee per minutes
application

48
9) Application for Working Child Permit

Under Republic Act No. 9231, the Department is mandated to protect the working child under
allowable work circumstances against abuse, exploitation and discrimination.

As a rule, no child below 15 years of age shall be employed, permitted or suffered to work, in
any public or private establishment except: 1) when the child works under the sole
responsibility of his/her parents or legal guardian, provided that only members of the child’s
family are employed; and 2) when the child’s employment or participation in public
entertainment or information is essential.

A Working Child Permit is issued to any child below 15 years of age before he/she is allowed
to commence work, usually on short-term and per project basis, in a family undertaking or in
public entertainment or information.

Office or Division: DOLE Regional Office 5 and Albay Provincial Field Office
Classification: Simple
Type of Transaction: G2B – Government to Business
G2C – Government to Client
G2G – Government to Government
Who may avail: Employer, parent or guardian of a child below 15 years
of age before engaging him or her in any legitimate work not
prohibited by law

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

For new application:


1. Duly accomplished and notarized Working ▪ DOLE Regional and Field Offices – Technical
Child Permit Application Form (1 original Services and Support Division (TSSD)
copy) ▪ Website of DOLE Regional Offices

2. Proof of schooling (any of the following) Current school of the child applying for permit
▪ Certificate of Enrolment (1 photocopy)
▪ Current School ID (1 photocopy)
▪ Certified True Copy of Current Report
Card (1 photocopy)
If the child is not enrolled, Notarized Child’s Parent or Guardian
Affidavit that the child shall be enrolled in
the next school year (1 original copy)
3. Authenticated copy of the child’s Birth Philippine Statistics Authority – Serbilis Outlets
Certificate or Certificate of Late or City/Municipal Registrar
Registration of Birth (1 photocopy)
4. Medical Certificate (valid within 1 monthfrom Issued by a licensed physician showing the
date of issuance) indicating that the child is physician’s full name, signature and license
fit to work (1 original copy) number

49
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
5. Passport size photographs of the child (2 Child’s Parent or Guardian
original copy)
6. Any valid government issued ID or Authorized government offices
document to establish the identity of the
parent/guardian (1 photocopy)
7. When the employer is the parent, guardian
or a family member other than the parent of
the child:
▪ For legal guardian – Authenticated proof Legal Guardian
of legal guardianship (1 photocopy)
▪ For family member – Proof of Family member
relationship to the child (1 photocopy)
When the employer is in public
entertainment or information
▪ Certified true copy of the employer’s City or Municipal Government – Business Permit
business permit or Mayor’s permit (1 and Licensing Office
original copy)
▪ Notarized Employment Contract Employer
between the employer and the child’s
parents or guardian (1 original copy)
8. Official Receipt for the Application fee Regional Office/Field Office Cashier
(P100.00) (to be kept by client)
Additional requirements for persons
exercising substitute parental authority over
the child in case of death, absence or
unsuitability of both parents and in the
absence of a legal guardian:
1. Proof of relationship to the child [e.g. birth Philippine Statistics Authority – Serbilis Outlets
certificate, marriage contract] (1 photocopy) or City/Municipal Registrar
2. Notarized affidavit explaining the reason for Person exercising substitute parental authority
exercising substitute parental authority over
the child (1 original copy)
For succeeding application:
1. Duly accomplished and notarized Working ▪ DOLE Regional and Field Offices – TSSD
Child Permit Application Form (1original ▪ Website of DOLE Regional Offices
copy)
2. Previously issued WCP Card (1 original Child’s Parent or Guardian
copy)
3. Proof of schooling (any of the following): Current school of the child applying for permit
▪ Certificate of Enrolment (1 photocopy)
▪ Current School ID (1 photocopy)
▪ Certified True Copy of Current Report
Card (1 photocopy)
4. Medical Certificate (valid within 1 month from Issued by a licensed physician showing the
date of issuance) indicating that the child is physician’s full name, signature and license
fit to work (1 original copy) number
50
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
5. Passport size photographs of the child (2 Child’s Parent or Guardian
original copy)
6. Any valid government issued ID ordocument Authorized government offices
to establish the identity of the
parent/guardian (1 photocopy)
7. Savings Account Certificate or Time Deposit Bank where part of the child’s income is
Account Certificate under an in-trust-for set- deposited
up issued by a bank under the child’s name
in lieu of Trust Fund Certificate [if applicable]
(1 photocopy)
8. When the employer is the parent, guardian
or a family member other than the parent of
the child: Legal guardian
For legal guardian – Authenticated proof
of legal guardianship (1 photocopy) Family member
▪ For family member – Proof of
relationship to the child (1 photocopy)
City or Municipal Government – Business Permit
When the employer is in public and Licensing Office
entertainment or information: Employer
▪ Certified true copy of the employer’s
business permit or Mayor’s permit (1
original copy)
▪ Notarized Employment Contract
between the employer and the child’s
parents or guardian (1 original copy)
9. Official Receipt for the application fee Regional Office/Field Office Cashier
(PHP100.00) (to be kept by client)
Additional requirements for persons
exercising substitute parental authority over
the child in case of death, absence or
unsuitability of both parents and in the
absence of a legal guardian:
1. Proof of relationship to the child; (e.g. birth Philippine Statistics Authority – Serbilis Outlets or
certificate, marriage contract) (1 photocopy) City/Municipal Registrar
2. Notarized affidavit explaining the reason for Person exercising substitute parental authority
exercising substitute parental authority over
the child (1 original copy)

51
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

New Application:
1. Submit the 1. Check None 30 minutes
complete required completeness the Olga R.
documents to the Application Ludovice,
Action Officer of theof Senior LEO
DOLE Form and
Regional/Field documentary Alternate
Office having requirements.
Raymund Cres
jurisdiction over the
B. Avengoza
workplace of the ▪ If complete,
LEO III
child at least three receive the
(3) days prior to application
shooting/taping/ documents.
event. Otherwise, return
to the client
See VII. List of indicating the
Offices for the office lacking
address of DOLE requirement/s. In
Regional/ such case, the
Provincial/Field application is
Offices. deemed not filed.

2. Attend interview/ 2. For applicants with None 30 minutes


orientation on complete Olga R.
scheduled date, documents, Ludovice,
time, and place. schedule the Senior LEO
interview/
orientation: Alternate

▪ Immediately – if Raymund
the Cres B.
parent/guardian Avengoza
and employer or LEO III
the child
himself/herself as
may be
appropriate, are
present at the time
of filing the
application.

52
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

▪ Within the next two


working days – if
the parent/
guardian and
employer or the
child himself/
herself as may be
appropriate, arenot
present at the time
of filing the
application.
2.1. Process request None 1 hour Olga R.
and review Ludovice, Senior
documents. LEO

Alternate

Raymund
Cres B.
Avengoza
LEO III

Mary Jane L.
Rolda
TSSD Chief

3. Get the Order of 3. If approved, issue None 10 minutes


Payment/Letter of Order of Payment. Olga R.
Denial. Otherwise, issue Ludovice,
Letter of Denial. Senior LEO

Alternate

Raymund
Cres B.
Avengoza
LEO III
Mary Jane L.
Rolda, TSSD
Chief

4. Present the Order 4. Receive payment P100.00 – 10 minutes


of Payment to the and issue OR. application Gina B.
Cashier, pay the fee Armario,
required fees and Administrative
receive Official Office V
Receipt (OR).

53
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
5. Bring the OR to the 5. Issue claim stub. None 10 minutes Olga R.
Action Officer and Ludovice, Senior
receive claim stub. LEO

Alternate

Raymund
Cres B.
Avengoza
LEO III
5.1. Prepare the WCP None 4 hours
to be approved/ Olga R.
signed by the Ludovice,
Regional/ Senior LEO
Provincial
Director. Alternate

Note: Validity Raymund


period of the Cres B.
WCP is based Avengoza
on the LEO III
employment
contract but not
to exceed one
(1) year.
6. Present the claim 6. Release the WCP None 10 minutes
stub and get the on the scheduled Olga R.
WCP from the release date. Ludovice,
Action Officer on Senior LEO
the scheduled date
and time. Alternate
If the claimant of the
requested service is Raymund
other than the one who Cres B.
filed the application, Avengoza
submit a letter of LEO III
authorization together
with a photocopy of
their IDs. Filer/
applicant and
authorized
representative must
present original ID for
verification purposes.

P100.00 –
6 hours, 40
TOTAL application
minutes
fee
Succeeding Application:
54
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
1. Submit the 1. Check the None 30 minutes
complete required completeness of Olga R.
documents to the the Application Ludovice,
Action Officer of Form and Senior LEO
DOLE Regional/ documentary
Field Office having requirements. Alternate
jurisdiction over the
workplace of the ▪ If complete, Raymund
child at least three receive the Cres B.
(3) days prior to application Avengoza
shooting/taping/ documents. LEO III
event. Otherwise, return
to the client
See VII. List of indicating the
Offices for the office lacking
address of DOLE requirement/s. In
Regional/ such case, the
Provincial/Field application is
Offices. deemed not filed.

1.1. Process request None 1 hour


and review Olga R.
documents. Ludovice,
Senior LEO

Alternate

Raymund Cres
B. Avengoza
LEO III

Mary Jane L.
Rolda, TSSD
Chief

2. Get the Order of 2. If approved, issue None 10 minutes


Payment/Letter ofDenial. Order of Payment. Olga R.
Otherwise, issue Letter Ludovice,
of Denial. Senior LEO

Alternate

Raymund Cres
B. Avengoza
LEO III
Mary Jane L.
Rolda, TSSD
Chief

55
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
3. Present the Order 3. Receive payment P100.00 – 10 minutes
of Payment to the and issue OR. application Gina B.
Cashier, pay the fee Armario,
required fees and Administrative
receive Official Office V
Receipt (OR).

56
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
4. Bring the OR to the 4. Issue claim stub. None 10 minutes
Action Officer and Olga R.
receive claim stub. Ludovice,
Senior LEO

4.1. Prepare the WCP None 4 hours


to be approved/ Olga R.
signed by the Ludovice,
Regional/ Senior LEO
Provincial
Director.
Note: Validity
period of theWCP
is based on the
employment
contract but not to
exceed one (1)
year.
5. Present the claim 5. Release the WCP None 10 minutes
stub and get the on the scheduled Olga R.
WCP from the release date. Ludovice,
Action Officer on Senior LEO
the scheduled date
and time.

If the claimant of the


requested service is
other than the one
who filed the
application, submita
letter of
authorization
together with a
photocopy of their
IDs. Filer/applicant
and authorized
representative must
present original IDfor
verificationpurposes.
P100.00 –
TOTAL application 6 hours
fee

57
10) Application for Sugar Workers’ Death Benefit Claim

The Sugar Workers’ Death Benefit Program is another component of the Social Amelioration
Program (SAP) in the Sugar Industry under R.A. 6982.

The program aims to give financial assistance in the amount of P10,000.00 to defray the cost
of funeral and other expenses upon death of a qualified sugar worker.

The application for death benefit claim shall be filed within three (3) years counted from the
date of the covered worker.

Office or Division: DOLE Regional Office 5 and Camarines Sur Provincial Field Office
Classification: Complex
Type of Transaction: Government to Citizen (G2C)
Who may avail: The sugar workers’ death benefit program shall cover mill and field
workers including small farm cultivators, subject to the following
conditions:

a. In the case of mill worker or field worker who is currently employed,


the deceased must have been employed by the mills, planters or
contractors for at least three (3) months of continuous or aggregate
service within the current crop year or the crop year immediately
prior to his or her death;

b. In the case of a worker who is no longer employed or has been


separated from employment due to work related reasons at the
time of his or her death, he or she must have rendered at least five
(5) years of continuous or aggregate service as a worker or
employee of a sugar farm or mill, and his or her death occurred
within a period of three (3) years from the date of his or her last
day of employment.

c. In the case of small farm cultivator, the deceased must have milled
his or her canes within the current crop year or crop year
immediately prior to his or her death.

CHECKLIST OF REQUIREMENTS WHERE TO SECURE


1. Duly accomplished application form (1 copy) ▪ DOLE Regional/Provincial/Field Office –
Technical Services and Support Division
(TSSD)
▪ Accredited Planters’ Association or
Cooperative and Mill through their accredited
representatives having jurisdiction over the
workplace or residence of the deceased
worker
2. The application shall be supported by an
affidavit executed by the claimant attesting

58
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
to relationship with the deceased covered
worker, and the fact that claimant is the
beneficiary to the exclusion of the others.
The affidavit shall be accompanied by the
following basic documents:
a. (1) Copy of Death Certificate of the Local Civil Registrar
deceased sugar worker subject to
presentation of the original copy;
b. (1) Copy of the CBF special payroll Planters’ Association/Planter/Sugar Mill
certified by the employer which will
match or is the same as the file copy of
the RO.
3. If claimant is the legitimate spouse of the Local Civil Registrar
deceased, in addition to the documentary
requirements provided under item no. 2, the
claimant shall submit the true copy of
marriage certificate/contract duly certified by
the LCR.
4. If claimant is a child of the deceased, in Local Civil Registrar
addition to the documentary requirements
provided for under item no. 2, the claimant
shall submit a copy of his or her birth
certificate (indicating that the deceased is
one of his or her parents), or adoption
certificate of claimant certified by the LCR (1
copy);
5. If the claimant is a legitimate ascendant,in Local Civil Registrar
addition to the documentary requirements
provided under item no. 2, the claimant shall
submit the true copy of birth certificate of
deceased sugar workercertified by the LCR
(1 copy).
6. If the claimant is a legitimate brother or sister, Local Civil Registrar
in addition to the documentary requirements
provided under item no. 2, the claimant shall
submit the following:
a. (1) Copy of birth certificate of deceased
sugar worker certified by the LCR;
b. (1) Copy of death certificate of parents
certified by the LCR; and
c. (1) Copy of birth certificate of claimant
certified by the LCR.
7. If the deceased is a small farm cultivator, in
addition to the basic documents establishing
the relationship of the claimant with the

59
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
deceased, the claimant shall submit the
following:
a. (1) Certificate of membership specifying Planters' Association (for affiliated planters) or
that the deceased was: Sugar Mill (for unaffiliated planters)
▪ a small farm cultivator with five (5)
hectares and below directly worked
by himself or with
▪ the help of immediate household
members;
▪ and currently milling at the time of
his/her death.
8. If the claimant is a third party who defrayed
cost of burial and related expenses, in
addition to the documentary requirements
provided under item no. 2, establishing the
identity of the deceased, the third‐party
claimant shall submit the following:
a. Joint affidavit and waiver of thebeneficiary Third party and immediate family
attesting to the fact and circumstances of
assistance rendered/ extended by the
third party to theimmediate heir/s of the
deceased and waiving the beneficiary’s
claim over the
benefit; and
b. Receipt/s of burial expenses certified Third party
under oath by the claimant.
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
1. Submit the 1. Check whether the None 15 minutes
complete required submitted
documents to the application form is
DOLE Regional/ properly
Provincial/Field accomplished/fille
Office Action d-out and provided
Officer, accredited supporting
Planters’ documents are Alex C.
Association/ complete. Sanchez Jr,
Cooperatives and Senior LEO
Mill through their
respective
accredited
representatives
having jurisdiction
over the workplace
or residence of the
deceased.

60
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
See VII. List of
Offices for the
office address of
DOLE Regional/
Provincial/Field
Offices.
2. Get the claim stub. 2. If the application None 15 minutes
form is properly
accomplished and
supporting
documents are
complete,
accomplish and
provide the client
with the claim stub
indicating the
expected date of Alex C.
release of the Sanchez Jr,
benefits. Inform Senior LEO
the client that the
office will conduct
further verification
of the claim and
the submitted
supporting
documents.

Explain to the
client that the
office may still
contact them, if
deemed
necessary.

▪ If the application
form is not properly
accomplished or
supporting
documents are
incomplete, return
all the documents
to the client and
explain the specific
deficiencies or
reasons why the
claim may not be
considered as
filed.
61
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
2.1. Perform None 10 days
checking and
verification of Alex C.
claim and Sanchez Jr,
supporting Senior LEO
documents
submitted by the
client. The
Action Officer
may perform Ma. Zenaida A.
phone or field Angara-
verification and Campita, CESO
coordinate with III, Regional
the concerned Director
Local
Government
Unit or other
offices which
issued the
supporting
documents
provided by the
client. Endorse
the claim for
approval of the
Regional
Director, if found
proper.

▪ If there are
established
concerns on the
legitimacy of the
claim or on the
authenticity of
provided
supporting
documents,
contact the client
and explain the
reason why the
claim cannot be
processed.

62
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
2.2. Prepare the None 5 days
Disbursement Cherry J.
Vouchers and Brusola,
other necessary Senior LEO
accounting
documents for
processing by Ma. Zenaida A.
concerned Angara-
DOLE Campita, CESO
personnel and III, Regional
approval by the Director
Regional
Director.
3. Return to the DOLE 3. Release the check None 15 minutes
Regional/ corresponding to
Provincial/Field the benefits to be
Office on scheduled received by the
date of release of client. Ensure that Alex C.
the benefits. the client will Sanchez Jr,
Present the claim properly sign all Senior LEO
stub to the Action the necessary
Officer and receive accounting
the check documents as
corresponding to proof of receipt of
the amount of benefits.
benefits from the
Program. Sign all
accounting
documents.

15 days, 45
TOTAL None
minutes

Note: Service is covered under the D.O. 114-11 or the Amended Implementing Rules and
Regulations of Republic Act No. 6982.
See Rule IX. Socio-Economic Plans and Programs, Section 3: Death Benefit Program

63
11) Application for Sugar Workers’ Maternity Benefit Claim

The Sugar Workers’ Maternity Benefit Program is implemented by virtue of Republic Act No.
6982 or the Sugar Act of 1991 which aims to provide financial assistance of P5,000 to
qualified women sugar workers to defray expenses for every delivery or therapeutic abortion.

A woman sugar worker is only allowed to claim the maternity benefit on her first four
deliveries.

The application for maternity benefit claim shall be filed within three (3) years counted from
the date of her delivery or abortion.

Office or Division: DOLE Regional Office 5 and Camarines Sur Provincial Field Office
Classification: Complex
Type of Transaction: G2C – Government to Citizen
Who may avail: The Sugar Workers’ Maternity Benefit Program shall cover mill and field
workers including small farm cultivators, subject to the following
conditions:

▪ In case of a woman sugar worker who is currently employed, the


worker‐claimant must have rendered at least ninety days (90)
days of continuous or aggregate service during the current crop
year or the last crop year immediately prior to such delivery.
▪ An unemployed woman sugar worker shall be entitled to this
maternity benefit if she has a record of service in a sugar mill or
sugar farm of at least ninety (90) days for the last crop year
immediately prior to her delivery.
▪ In case of small farm cultivator, she must have milled her canes
within the current crop year or the crop year immediately prior to
such delivery.
▪ The maternity benefit shall be paid only for the first four deliveries
of the claimant reckoned from the effectivity of the Act.

A woman sugar worker who is a managerial employee is not covered


and therefore not entitled to maternity benefits.

CHECKLIST OF REQUIREMENTS WHERE TO SECURE


1. As general rule, filing shall be done after
delivery. However, it may be filed not earlier
than the 7th month.
2. Duly accomplished application form (1 copy) ▪ DOLE Regional/Provincial/Field Office –
Technical Services and Support Division
(TSSD)
▪ Accredited Planters’ Association or
Cooperative and Mill through their accredited
representatives having jurisdiction over the
workplace or residence of the covered
woman worker
64
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
3. The application for the maternity benefit must
be supported by the following documents:

i. If the claim is filed before delivery not


earlier than the 7th‐month of her
pregnancy
a. Medical Certificate (1 original or duly A physician or hospital or rural health unit
authenticated copy) attesting to the fact of pregnancy
b. Latest Cash Bonus Fund (CBF) Planters’ Association/Planter
special payroll (1 original or certified
true copy)
ii. If the claim is filed after her delivery or
abortion
a. In case of full‐term/complete delivery
(live/still birth):
o Certificate of live birth (1 Certified Local Civil Registrar
True Copy); or
o In case of unavailability of the Claimant and attending physician, a registered
same, a duly notarized affidavit, nurse or midwife or “komadrona”
attesting to the fact of delivery or
childbirth; and
o Latest CBF Special payroll (1 Planters’ Association/Planter
original or certified true copy)
b. In case of therapeutic abortion
o Medical certificate attesting to the Physician
fact that abortion was performed
to save life of the pregnant woman
and/or preserve the woman’s
physical or mental health; and
o Latest CBF special payroll (1 Planters’ Association/Planter
original or certified true copy)
iii. In cases where the claimant woman
sugar worker cannot claim the benefit,
the following may be allowed to file in her
behalf subject to the additional
requirements as maybe required, such
as authority from the worker‐claimant
and evidence of relationship:
a. Legitimate spouse
b. Child of legal age
c. Parent
d. Legitimate brother or sister
iv. In case the claimant is a small farm
cultivator, in addition to the requirements
provided under items (ii)a or (ii)b as
applicable, the claimant shall submit the
following:
65
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
a. Certificate of membership (1 original Planters' Association (for affiliated
copy) of the sugar worker specifying planters)/Sugar Mill (for unaffiliated planters)
that the claimant is:
o A small farm cultivator with five
(5) hectares and below and
directly worked by herself or with
the help of immediate household
members; and
o Currently milling at the time of
her delivery.

FEES TO PROCESSING PERSON


CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
1. Submit the 1. Check whether the None 15 minutes
complete required submitted
documents to the application form is
DOLE Regional/ properly
Provincial/Field accomplished/
Office Action filled-out and
Officer, accredited provided Alex C.
Planters’ supporting Sanchez Jr,
Association or documents are Senior LEO
Cooperative and complete.
Mill through their
accredited
representatives
having jurisdiction
over the workplace
or residence of the
covered woman
worker

See VII. List of


Offices for the
office address of
DOLE Regional/
Provincial/Field
Offices.
2. Get the claim stub. 2. If the application None 15 minutes
form is properly Alex C.
accomplished and Sanchez Jr,
supporting Senior LEO
documents are
complete,
accomplish and
provide the client
with the claim stub

66
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
indicating the
expected date of
release of the
benefits. Inform
the client that the
office will conduct
further verification
of the claim and
the submitted
supporting
documents.
Explain to the
client that the office
may still contact
them, if deemed
necessary.

▪ If the application
form is not properly
accomplished or
supporting
documents are
incomplete, return
all the documents
to the client and
explain the specific
deficiencies or
reasons why the
claim may not be
considered as
filed.
2.1. Perform checking None 10 days
and verification of Alex C.
claim and Sanchez Jr,
supporting Senior LEO
documents
submitted by the
client. The Action Ma. Zenaida A.
Officer may Angara-
perform phone or Campita, CESO
field verification III, Regional
and coordinate Director
with the
concerned Local
Government Unit
or other offices
which issued the

67
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
supporting
documents
provided by the
client. Endorse
the claim for
approval of the
Regional
Director, if found
proper.

▪ If there are
established
concerns on the
legitimacy of the
claim or on the
authenticity of
provided
supporting
documents,
contact the client
and explain the
reason why the
claim cannot be
processed.
2.2. Prepare the None 5 days
Disbursement Cherry J.
Vouchers and Brusola,
other necessary Senior LEO
accounting
documents for Ma. Zenaida
processing by A. Angara-
concerned DOLE Campita,
personnel and CESO lll,
approval by the Regional
Regional Director
Director.

3. Return to the DOLE 3. Release the check None 15 minutes Alex C.


Regional/ corresponding to Sanchez Jr,
Provincial/Field the benefits to be Senior LEO
Office on scheduled received by the
date of release of
the benefits. client. Ensure that
Present the claim the client will
stub to the Action properly sign all
Officer and receive the necessary
the check accounting
corresponding to documents as
the amount of. proof of receipt of
68
CLIENT STEPS AGENCY ACTION FEES TO PROCESSING PERSON
BE PAID TIME RESPONSIBLE

benefits from the benefits.


Program. Sign all
accounting
documents

15 days, 45
TOTAL None
minutes

Note: Service is covered under the D.O. 114-11 or the Amended Implementing Rules and
Regulations of Republic Act No. 6982.
See Rule IX. Socio-Economic Plans and Programs, Section 2: Maternity Benefit Program

69
12) Application for Accreditation of Co-Partner

The accreditation of co-partners (ACPs) is governed by the provisions of COA Circular No.
2012-001 entitled “Prescribing the Revised Guidelines and Documentary Requirements for
Common Government Transactions and COA Circular No. 2007-001 dated October 25, 2007
entitled “Revised Guidelines in the Granting, Utilization, Accounting and Auditing of the Funds
Released to Non-Government Organizations/People’s Organizations (NGOs/POs)”.

For this purpose, accreditation is the acceptance by the DOLE of the NGO, PO, Government
Organization (GO) or Local Government Unit (LGU) to implement the former’s project after
proper verification and validation of required documents.

Office or Division: DOLE Regional Office 5 and Albay Provincial Field Office
Classification: Complex
Type of Transaction: G2C – Government to Citizen
G2B – Government to Business
Who may avail: ▪ Peoples’/Workers’ Organizations
▪ Private Sector Unions/Federations
▪ Cooperatives
▪ Church-Based Organizations
▪ Private Educational Institutions
▪ Private Foundations
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Duly accomplished and signed application DOLE Regional/Provincial/Field Office –
form (in 4 sets) Technical Services and Support Division
2. (1) Certificate of Registration from the Securities and Exchange Commission –
Securities and Exchange Commission Information and Communications Technology
(SEC) or Cooperative Development Department or Cooperative Development
Authority (CDA) or the DOLE Authority (CDA) – Registration Division or the
DOLE
3. (1) Authenticated copy of the latest Articles Applicant, SEC, CDA, as applicable
of Incorporation in the case of a corporation,
or the Articles of Cooperation in the case of
cooperative, or Constitution and By-laws in
the case of unions/associations, showing
the original incorporators/organizers and
the Secretary’s Certificate for incumbent
officers, together with the Certificate of
Filing with the SEC/Certificate of Approval
by the CDA

4. Audited financial reports for the past three Applicant


(3) years preceding the date of project
implementation. For applicant which has
been in operation for less than three (3)
years, financial reports for the years in

70
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
operation and proof of previous
implementation of similar projects
5. List and/or photographs of similar projects Applicant
previously completed, if any, indicating the
source of funds for implementation
6. Sworn affidavit of the secretary of the Applicant
applicant organization/entity that none of its
incorporators, organizers, directors or
officers is an agent of or related by
consanguinity or affinity up to the fourth civil
degree to the official of the agency
authorized to process and/or approve
proposed Memorandum of Agreement
(MOA), and release funds
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
1. Submit the 1. Check the None 15 minutes
complete required completeness of Olga R.
documents to the the form and Ludovice,
DOLE Regional/ documentary Senior LEO
Provincial/Field requirements.
Office Action
Officer.

See VII. List of


Offices for the
office address of
DOLE Regional/
Provincial/Field
Offices.

2. Get the claim stub. 2. For complete None 10 minutes


documents, issue Olga R.
claim stub Ludovice,
indicating the date Senior LEO
and time of
release of
Accreditation
Certificate.

▪ If application
and/or
requirements are
not complete,
return the
application form
and documents to
71
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
the client
indicating the
lacking
requirement/s and
explain, as may be
necessary.
Application is
deemed not filed.
2.1. Conduct ocular None 10 days
site inspection Olga R.
and verification Ludovice,
of documents Senior LEO
submitted.
2.2. Review and None
recommend for Mary Jane L.
approval/ Rolda, TSSD
disapproval of Chief
application.
2.3. Approve/ None Ma. Zenaida
Disapprove A. Angara-
application for Campita,
accreditation.
CESO III,
Regional
Director
3. Proceed to DOLE 3. Release the None 15 minutes
Office on the Accreditation
scheduled date of Certificate or
release of the Notice of Olga R.
Certificate. Present Disapproval on the Ludovice,
the claim stub to scheduled date of Senior LEO
the Action Officer release.
and get the
Accreditation
Certificate or
Notice of
Disapproval.

If the claimant of
the requested
service is other
than the one filing
the application,
submit an
Authorization letter

72
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
together with
photocopy of their
ID (Filer/Applicant
and Authorized
Representative to
present original
copies for
verification
purposes.
10 days, 40
TOTAL None
minutes

73
13) Registration of Union

Under PD 442 of the Labor Code of the Philippines, as amended, the DOLE is mandated to
process the application for registration of labor organizations in order for them to acquire legal
personality and to enjoy the rights given to legitimate labor organization.

Union registration refers to the process of determining whether the application for registration
of a labor union organized for collective bargaining, complies with the documentary
requirements prescribed under Rule III and IV of DOLE Department Order No. 40-03 and the
rules implementing Book V of the Labor Code, as amended.

Office or Division: DOLE Regional Office 5


Classification: Simple
Type of Transaction: G2C – Government to Citizen
Who may avail: All persons employed in commercial, industrial and agricultural
enterprises, including employees of government-owned or controlled
corporations without original charters established under the
Corporation Code, as well as religious, charitable, medical or
educational institutions whether operating for profit or not, shall have
the right to self-organization and to form, join or assist labor unions for
purposes of collective bargaining: provided, however, that supervisory
employees shall not be eligible for membership in a labor union of the
rank-and-file employees but may form, join or assist separate labor
unions of their own. Managerial employees shall not be eligible to form,
join or assist any labor unions for purposes of collective bargaining.

Alien employees with valid working permits issued by DOLE may


exercise their right to self-organization and join or assist labor unions
for purposes of collective bargaining if they are nationals of a country
which grants the same or similar rights to Filipino workers, as certified
by the Department of Foreign Affairs, or which has ratified either ILO
Convention No. 87 and ILO Convention No. 98.

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Creation of Local Chapter –


▪ 1 original and 2 photocopies of all
application requirements for manual
registration
▪ 1 original copy of all application
requirements for online registration
1. Duly accomplished Application Form for ▪ DOLE Regional/Provincial/Field Office –
Registration of Local Chapter Technical Services and Support Division
(TSSD)
▪ www.blr.dole.gov.ph
▪ https://blr-ours.dole.gov.ph

74
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
2. Charter Certificate Applicant local union/Federation
3. The names of the local chapter’s officers, Applicant local union/Federation
their addresses and the principal office
address of the local chapter
4. The chapter’s constitution and by-laws Applicant local union/Federation
provided, that where the chapter’s
constitution and by-laws are the same as
that of the federation or the national union,
this fact shall be indicated accordingly
Independent Union –
▪ 1 original and 2 photocopies of all
application requirements for manual
registration
▪ 1 original copy of all application
requirements for online registration
1. Duly filled up, signed and notarized Applicant labor union
Application Form for Registration of
Independent Union
2. Names of the applicant labor union’sofficers Applicant labor union
and their respective addresses together
with the approximate number of employees
in the bargaining unit where it seeks to
operate, with a statement that it is not
reported as a chartered local of any
federation or national union
3. Minutes of the organizational meeting/s Applicant labor union
4. List of employees who participated in the Applicant labor union
organizational meeting/s
5. Name of all its members comprising at least Applicant labor union
20% of the employees in the bargaining unit
6. Annual financial reports if the applicant has Applicant labor union
been in existence for one or more years,
unless it has not collected any amount
from the members, in which case a
statement to this effect shall be included in
the application
7. Constitution and By-laws (CBL) Applicant labor union
8. Minutes of adoption or ratification of the Applicant labor union
Constitution and By-laws and date/s of
ratification (Minutes of adoption or
ratification is not required if it is done

75
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
simultaneously with the organizational
meeting and the same is reflected in the
minutes of the organizational meeting)
9. List of members who participated in the Applicant labor union
ratification of CBL. (The list of ratifying
members shall be dispensed with where the
CBL was ratified or adopted during the
organizational meeting. In such a case, the
factual circumstances of the ratification
shall be recorded in the minutes of the
organizational meeting(s)

FEES TO PROCESSING PERSON


CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Manual Registration:
1. Submit the 1. Receive and None 4 hours
required review the Jekyll Fae N.
documents to the application for Bermeo, LEO III
DOLE Regional/ registration.
Provincial/Field
Office Action
Officer.

See VII. List of


Offices for the
office address of
DOLE Regional/
Provincial/Field
Offices.

2. Get the Order of 2. For complete None 10 minutes


Payment. documents, issue Jekyll Fae N.
Order of Payment. Bermeo, LEO III

▪ If documentary
requirements are
incomplete and/or
not in order, notify
the applicant in
writing of the
lacking
requirement/s and
to complete the
same within thirty
(30) days from
receipt of notice.
Otherwise, the

76
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
application shall
be deemed denied
without prejudice
to its re-filing.
3. Present the Orderof 3. Receive payment P70.00 – 15 minutes
Payment to the and issue OR. registration Gina B. Armario,
Cashier, pay the fee Administrative
registration fee and Office V
receive Official
Receipt (OR).
4. Submit OR to the 4. Receive OR. None 10 minutes
Action Officer. Jekyll Fae N.
Bermeo, LEO III

4.1. Print Certificate None 2 hours


of Registration Jekyll Fae N.
and endorse to Bermeo, LEO III
the Office of the
Approving or
Authorized Ma. Zenaida
Signatory for A. Angara-
approval and Campita,
signature. CESO III,
Regional
Director

4.2. Scan the OR None 15 minutes


and signed Jekyll Fae N.
Certificate of Bermeo, LEO III
Registration.
5. Sign in the 5. Record the None 10 minutes
Registration application and let Mary Ann B.
Logbook. the applicant sign Bermundo,
in the Admin Asst.
Registration III/Records
Logbook (for pick- Officer
up) Designate

6. Receive Certificate 6. Release the None 15 minutes


of Registration. Certificate of Mary Ann B.
Registration either Bermundo,
thru courier or for Admin Asst.
pick-up. III/Records
Officer
Designate

77
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
6.1. Log-in to None 4 hours
https://blr-
ours.dole.gov.ph, Jekyll Fae N.
change status to Bermeo, LEO III
“Application
Approved”,
encode and
upload scanned
copy of
Certificate of
Registration &
OR and change
status to
“Released”.

P70.00 – 1 day, 3
TOTAL registration hours, 15
fee minutes

Online Registration:
1. Log in to https://blr- 1. Log in to None 4 hours
ours.dole.gov.ph, https://blr- Jekyll Fae N.
select and fill- out ours.dole.gov.ph, Bermeo, LEO III
Application Form open and review
and upload the application for
documentary registration
requirements. submitted online.
For complete
documents, notify
the applicant when
to go to DOLE to
submit signed and
notarized
application form,
original
documents
submitted online.

78
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
2. Receive notification 2. For complete None 10 minutes
documents, notify Jekyll Fae N.
the applicant Bermeo, LEO III
when to go to
DOLE to submit
signed and
notarized
application form,
original
documents
submitted online.

If documentary
requirements are
incomplete and/or
not in order, notify
the applicant thru
the “Message
Section” to
complete the
application within
thirty (30) days
from receipt of
notice. Otherwise,
the application
shall be deemed
denied without
prejudice to its re-
filing.
3. Proceed to DOLE 3. Receive and None 30 minutes
Office on scheduled validate Jekyll Fae N.
date and submit the documents Bermeo, LEO III
signed and uploaded online
notarized vis-à-vis the
application form original
and original documents
documents presented.
uploaded online.
▪ If in order, issue
See VII. List of Order of Payment.
Offices for the Otherwise, return
office address of to applicant for
DOLE Regional/ completion.
Provincial/Field
Offices.

79
CLIENT STEPS AGENCY ACTION FEES TO PROCESSING PERSON
BE PAID TIME RESPONSIBLE
4. Present the Order of 4. Receive payment P70.00 – 15 minutes
Payment to the and issue OR. registration Gina B. Armario,
Cashier, pay the fee Administrative
registration fee and Office V
receive Official
Receipt (OR).
5. Submit OR to the 5. Receive OR. None 10 minutes
Action Officer. Jekyll Fae N.
Bermeo, LEO III
5.1. Print Certificate None 2 hours
of Registration Jekyll Fae N.
and endorse to Bermeo, LEO III
the Office of the
Approving or Ma. Zenaida A.
Authorized Angara-
Signatory for Campita, CESO
approval and III
signature.

5.2. Scan None 15 minutes


OR Jekyll Fae N.
andsigned Bermeo, LEO III
Certificate of
Registration.

6. Sign in the 6. Record None 15 minutes


Registration Logbook the Mary Ann B.
application, Bermundo,
andlet the Admin Asst.
applicantsign in III/Records
Officer
the Designate
Registration
Logbook (for
pick-up) and
releasethe
Certificate of
Registration.

80
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
6.1. Log-in to None 1 hour
https://blr- Jekyll Fae N.
ours.dole.gov.p Bermeo, LEO III
h, change
status to
“Application
Approved”,
encode and
upload
scanned copy
of Certificate of
Registration &
OR and
change status
to “Released”.
P70.00 – 1 day, 35
TOTAL registration minutes
fee

81
14) Clearing of Technical Plans for Mechanical Equipment and Electrical
Installation

For the effective administration, enforcement and implementation of the Occupational Safety
and Health Standards (OSHS), specifically in the conduct of technical safety inspection in
industrial establishments including agricultural enterprises, as well as the basic safety
provisions in the operation and use of mechanical equipment such as boilers, pressure
vessels, internal combustion engines, elevators/manlift/dumbwaiter, power piping lines,crane
and hoist and turbines as well as electrical wiring installations.

Office or Division: DOLE-Bureau of Working Conditions (BWC)


DOLE-Regional Offices (ROs)
Classification: Highly Technical
Type of Transaction: G2B – Government to Business
Who may avail: Establishment covered by DOLE Technical Safety Inspection operating
and using mechanical equipment such as boilers, pressure vessels,
internal combustion engines, elevators and other similar mechanical
equipment, as well as electrical wiring installation
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Covering/ transmittal letter with contact Applicant
name and contact number (1 original copy)
2. Duly accomplished application form and Application forms are downloadable from DOLE
technical drawings for each unit of website – www.dole.gov.ph
mechanical equipment or electrical
installation applied for in three (3 sets-
original) and an e-copy of all the documents
submitted saved in USB
3. Valid Professional Regulation Commission PRC License – PRC-Licensure and Registration
(PRC) license and Professional Tax Receipt Division
(PTR) of the Professional Mechanical
Engineer (PME) or Professional Electrical PTR – Local Government Unit (City, Municipality,
Engineer who signs the technical drawings Economic Zones) – Treasury Office
(1 photocopy)
4. Certificate of Appearance of the signing BWC-PMTSSD, DOLE Regional Offices
Professional Mechanical Engineer (PME)
for clearing of mechanical equipment or
Professional Electrical Engineer (PEE) for
electrical installation
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
1. Submit complete 1. Receive and
requirements to evaluate the Engr. Licerio
DOLE Regional documents Abejuro III
Offices. LEO II-FNLI

82
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
See VII. List of submitted as to its None 1 hour Officer of the
Offices for the completeness Day
office address of based on
DOLE Regional checklist.
Offices and list of
PMEs/PEEs Note: Incomplete
assigned to clear applications as per
technical plans documents
required will be
returned
immediately to the
applicant.

1.1. Endorse to the None 1 hour


Record Officer Engr. Licerio
the application Abejuro III
for recording. LEO II-FNLI

1.2. Record the None 1 hour


application and Mary Ann B.
attach route slip Bermundo,
for routing Admin Asst.
purposes. III/Records
Officer
Designate

1.3. Evaluate the None 3 days


plans as to the
completeness of Engr. Licerio
the documents Abejuro III
submitted and LEO II-FNLI
the correctness
of the required Engr. Jasper
computations in Ian J.
the design plan. Gregorio
LEO
1.3.1. For
mechanical Engr. Bryan
applications, John O. Mujar
the minimum
units to be
evaluated
per day is
five (5) units.

83
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
1.3.2. For electrical
applications,
the minimum
number of
applications to
be evaluated
per day is two
(2) units.
Note:
▪ If during
evaluation, there
is/are
deficiency/ies in
the application,
the application will
be returned back
to the applicant
with a
communication
stating the
deficiency/ies.

▪ For Regional
Offices with
Professional
Mechanical
Engineer(PME) /
Professional
Electrical
Engineer (PEE),
proceed to step
number 2.2 after
step 1.3.2.

1.4. Prepare the None 1 hour


transmittal letter Engr. Licerio
and indorsed to Abejuro III
Office of the LEO II-FNLI
Director for
his/her
signature
1.5 Sign the None 1 day Ma. Zenaida A.
transmittal Angara-
letter. Campita, CESO
III, Regional
Director

84
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
1.6 Arrange the None 4 hours
parcel of Engr. Licerio
application Abejuro III
plans along LEO II-FNLI
with transmittal
letter and
indorse the
parcel to the
Record Section

Note: Indorsement
shall be within five
(5) days from the
result of evaluation
1.7 Records None 1 day
section to Mary Ann B.
transmit the Bermundo,
parcel to its Admin Asst.
recipient region III/Records
of destination Officer
through courier Designate

Note: Transmittal
upon receipt of
courier is not
covered by the
Process Cycle Time

(DOLE Regional Office 2. Receive the None 1.5 hour Officer -in-
with NO authorized application from Charge
PMEs/PEEs shall the DOLE
endorse initially Regional Office
evaluated applications) sender and
endorse to the
Record Officer the
application for
recording

2.1. Record the None 1.5 hour


application and Mary Ann B.
attach route slip Bermundo,
for routing Admin Asst.
purposes III/Records
Officer
Designate

85
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
2.2. Professional None 7 days Assigned PMEfor
Engineer to mechanicalplans
check and or assigned PEE
evaluate the plan for electrical plans
design based on
the Standards
used as
reference
Note: If there is/are
noted
deficiency/ies,
return the
application to the
sending DOLE RO
with transmittal and
checklist indicating
the deficiencies

2.3. Stamp “Cleared” None 1 day Assigned


on every page of PME/ME for
the technical mechanical
drawings plans or
including the assigned
application forms. PEE/EE for
electrical plans
Note:
▪ For mechanical
applications, the
minimum units to
be stamped per
day is at least five
(5).

▪ For electrical
applications, the
minimum number
of applications to
be stamped per
day is at least two
(2).

86
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
2.4. Assign the None 1 day Assigned
cleared PME/ME for
application mechanical plans
numbers and or assigned
record the same PEE/EE for
in the database. electrical plans

Note:
For mechanical
applications, the
minimum units to be
numbered perday is at
least five (5).
▪ For electrical
applications, the
minimum number
of applications to
be numbered per
day is at least two
(2).
2.5. “Clear” the None 1 day PME or PEE
evaluated
mechanical or
electrical plans.

Note:
▪ For mechanical
applications, the
minimum units to
be signed per
day is at least
five (5).

▪ For electrical
applications, the
minimum
number of
applications to
be signed per
day is at least
two (2).

87
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
2.6. Prepare the None 1 hour PME/PEE or
transmittal letter theassigned
for the applicant ME/EE
and for the DOLE
RO who has
jurisdiction over
the place where
the mechanical/
electrical
installation.
Client should be
notified.
2.7. Sign the None 1 day Ma. Zenaida A.
transmittal letter. Angara-Campita,
CESO III,
Regional Director

2.8. Arrange the None 4 hours


parcel of
application plans
along with
transmittal letter
and indorse the Engr. Licerio
parcel to the Abejuro III
Record Section LEO II-FNLI

Note: The
applications
must be sent
back to the
Regional Office
within five (5)
days after the
evaluation of
the authorized
PME/PEE
2.9. Records section None 1 day
to transmit back Mary Ann B.
to DOLE RO with Bermundo,
NO PME/PEE the Admin Asst.
cleared/ III/Records
evaluated plans Officer
Designate
Note:Transmittal
upon receipt of
courier is not
included in the
Process Cycle
Time
88
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION BE PAID TIME RESPONSIBLE

For RO without
PME/PEE:
19 days
TOTAL None
For RO with
PME/PEE:
16 days

89
15) Conduct of Technical Safety Inspection for the Issuance of Permit to
Operate (PTO) Mechanical Installation/Certificate of Electrical
Inspection (CEI)

For the effective administration, enforcement and implementation of the Occupational Safety
and Health Standards (OSHS), specifically in the conduct of technical safety inspection in
industrial establishments including agricultural enterprises, as well as the basic safety
provisions in the operation and use of mechanical equipment such as boilers, pressure
vessels, internal combustion engines, elevators/manlift/dumbwaiter, power piping lines,crane
and hoist and turbines as well as electrical wiring installations.

Office or Division: DOLE-Regional Office 5


Classification: Highly Technical
Type of Transaction: G2B – Government to Business
Who may avail: Establishment covered by DOLE Technical Safety Inspection operating
and using mechanical equipment such as boilers, pressure vessels,
internal combustion engines, elevators and other similar mechanical
equipment, as well as electrical wiring installation

CHECKLIST OF REQUIREMENTS WHERE TO SECURE


1. Request for Inspection from Establishment Applicant
(1 original copy)
2. Cleared plans (electrical/ mechanical) and Bureau of Working Conditions, DOLE Regional
letter from the clearing Regional Office
Office/Bureau (3 sets-original)

FEES TO PROCESSING PERSON


CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
1. Request for the 1. Receive the None 1 hour Officer of the
conduct of technical request for the Day
inspection of conduct of
equipment/installati Technical Safety PACD
on based on the Inspection.
cleared plans
(mechanical or 1.1. Endorse the None 1 hour Officer of the
electrical). request to the Day
Records Officer
for recording. PACD

1.2. Route the None 1 hour


request to the Mary Ann B.
TSSD Focal Bermundo,
Person. Admin Asst.
III/Records
Officer
Designate

90
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
1.3. Prepare the None 1 hour
Authority to Czarina Jane
conduct technical Baliza, MIS
safety inspection. Focal/RO-TWG
1.4. Sign the None 1 day Regional
Authority to Director
conduct technical
safety inspection. Ma. Zenaida
A. Angara-
Campita,
CESO III
1.5. Issue the None 1 day
Inspection Czarina Jane
Authority for the Baliza, MIS
conduct of Focal/RO-TWG
Technical Safety
Inspection.
1.6. Conduct None 5 days
inspection in the
assigned
establishment
and issue Notice
of Results
indicating there in Engr. Michael
the mechanical D. Marantal,
equipment/ Senior LEO
electrical
installation Engr. Jasper Ian
inspected by the J. Gregorio, LEO
assigned control lll
number.
1.6.1. Prepare Engr. Bryan
inspection John O. Mujar,
reports. If the LEO lll
establishment
is compliant,
compute the
fees to be paid
and prepare
the Order of
Payment
1.6.2. If there are
deficiencies
noted in the
conduct of
inspection, it
shall be noted
91
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
in the Notice of
Results
indicating there
in the
correction
period. The
Order of
Payment shall
not be issuedto
the
applicant.

Note: Establishment
with deficiency shall
comply with the
finding/s given by the
inspector and after
correction the
process will return to
steps number 2.
1.7. Submit report to None 1 day Engr. Michael D.
the TSSD Chief Marantal, Senior
or authorized LEO
personnel.
Engr. Jasper Ian
J. Gregorio, LEO
lll

Engr. Bryan
John O. Mujar,
LEO lll
1.8. Review None 4 hours Mary Jane L.
correctness of Rolda, TSSD
the report. Chief
1.9. Sign the Order None 1 day
of payment.
Ma. Zenaida
Note: Payable to the A. Angara-
Local Government Campita,
Unit (City, CESO III,
Municipality, Regional
Economic Zones) Director
where the equipment
or wiring installation is
installed.

TOTAL None 10 days

92
16) Issuance of Permit to Operate (PTO) Mechanical Installation/Certificate
of Electrical Inspection (CEI)

For the effective administration, enforcement and implementation of the Occupational Safety
and Health Standards (OSHS), specifically in the conduct of technical safety inspection in
industrial establishments including agricultural enterprises, as well as the basic safety
provisions in the operation and use of mechanical equipment such as boilers, pressure
vessels, internal combustion engines, elevators/manlift/dumbwaiter, power piping lines,crane
and hoist and turbines as well as electrical wiring installations.

Office or Division: DOLE-Regional Office 5

Classification: Highly Technical


Type of Transaction: G2B – Government to Business
Who may avail: Establishment covered by DOLE Technical Safety Inspection operating
and using mechanical equipment such as boilers, pressure vessels,
internal combustion engines, elevators and other similar mechanical
equipment, as well as electrical wiring installation

CHECKLIST OF REQUIREMENTS WHERE TO SECURE


1. Receipt of payment issued inspection fee Local Government Unit (City, Municipality,
from Local Government Unit for PTO or CEI Economic Zones)
(1 photocopy)

FEES TO PROCESSING PERSON


CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
1. Submit photocopy 1. Receive the None 1 hour Officer of the
of Official Receipt photocopy of OR Day
(OR) and present and check its
the original copy. authenticity with
the original copy.

Note: The
submission of the
photocopy of the
OR is beyond the
control of the
DOLE Regional
Office.
1.1. Submit to TSSD None 1 hour Officer of the
the copy of the Day
OR for the
preparation of
CEI/PTO.
1.2. Prepare and None 1 day, 4 hours Engr. Licerio
print the Abejuro III
CEI/PTO. LEO II-FNLI
93
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
1.3. Review None 3 hours
correctness of Engr. Licerio
printed Abejuro III
CEI/PTO. LEO II-FNLI

1.4. Indorse The None 1 hour


printed
CEI/PTO to Engr. Licerio
Regional Abejuro III
Director or LEO II-FNLI
authorized
personnel for
approval.
1.5. Approve Th None 1 day
printed e Ma. Zenaida A.
CEI/PTO. Angara-
Campita, CESO
III, Regional
Director

1.6. Inform the None 1 hour


client for the Engr. Licerio
releasing of Abejuro III
PTO/CEI LEO II-FNLI

2 Claim the PTO or 2. Release Th None 1 hour


CEI. CEI/PTO e
applicant. to Engr. Licerio
Abejuro III
Note: DOLE has LEO II-FNLI
no control as to
when the PTO or
CEI will be claimed
by the applicant

3 days,
TOTAL None
4 hours

94
17) Issuance of Certificate of Appearance for Professional Mechanical
Engineer/Professional Electrical Engineer

The Certificate of Appearance for Professional Mechanical Engineer (PME)/Professional


Electrical Engineer (PEE) is issued to professional engineers who will be preparing
mechanical and electrical plans, and installation of mechanical equipment and of electrical
wiring in industrial establishments covered by DOLE Technical Safety Inspection.

Office or Division: DOLE-Regional Office 5


Classification: Simple
Type of Transaction: G2C – Government to Citizen
Who may avail: Professional Mechanical Engineers and Professional Electrical
Engineers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Valid Professional Tax Receipt (1 Local Government Unit (LGU) – Treasury Office
photocopy)
2. Professional Regulation Commission (PRC) Professional Regulation Commission (PRC) –
License (1 photocopy) Licensure and Registration Division
1. Original Copy of valid Professional Tax LGU – Treasury Office
Receipt and PRC License (for PRC – Licensure and Registration Division
presentation
only)
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
1. PME/PEE to 1. Check None 10 minutes
personally appear completeness of Engr. Licerio
and submit the the required Abejuro III
complete documents. LEO II-FNLI
requirements at the
DOLE Regional
Office.

See VII. List of


Offices for theoffice
address of DOLE
RegionalOffices.

2. Affix 3 specimen 2. If requirements are None 5 minutes


signatures on the complete, require Engr. Licerio
photocopy of the the PME/ PEE to Abejuro III
PRC License. affix three LEO II-FNLI
(3) specimen
signatures on the
photocopy of the
PRC License.

If the presented
95
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
requirements are
incomplete, return
to the applicant for
resubmission and
indicate lacking
requirements.
3. Log in The 3. Provide the None 5 minutes Engr. Licerio
PME/PEE logbook to the Abejuro III
information applicant for entry LEO II-FNLI
logbook. of required
information in the
PME/PEE
logbook.
4. Get the claim stub. 4. Issue claim stub. None 10 minutes BWC Officer of
Forward the the Day
document to RO
Focal Person.

▪ If the presented
requirements are
incomplete, return
to the applicant for
resubmission and
indicate lacking
requirements.

4.1. Validate None 6 hours, 30


applicant’s minutes
information/
documents. If
the information/
documents are Engr. Licerio
in order, prepare Abejuro III
the Certificate of LEO II-FNLI
Appearance
and submit
complete
documents to
the Office of the
Director.
4.2. Sign the None 30 minutes
Certificate of Ma. Zenaida A.
Appearance. Angara-
Campita, CESO
III, Regional
Director

96
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
▪ If not in order or if
there is
misrepresentation,
endorsement
letter to be sent to
Legal Service for
appropriate action.

5. Receive the 5. Release the None 15 minutes


Certificate of Certificate of
Appearance. Appearance with
official dry seal.
If the claimant of the
requested service is
other than the
PME/PEE, submit
the letter of Engr. Licerio
authorization Abejuro III
together with LEO II-FNLI
photocopy of their
ID and copy of claim
stub (Filer/Applicant
and Authorized
Representative –
topresent original
forverification
purposes).

7 hours, 45
TOTAL None
minutes

97
18) Application for Job Fair Clearance

The Clearance to Conduct Job Fair is an authority issued to the requesting entity to host or
sponsor a Job Fair.

The requesting party refers to the entity requesting to host or sponsor a Job Fair. Job Fair
may be conducted, hosted, sponsored and/or co-sponsored by National Government
Agencies (NGAs), Public Employment Service Offices (PESOs), Job Placement Offices, and
Educational Institutions and participated in by other Government Agencies, Local Employers,
Licensed Recruitment Agencies, Private Recruitment and Placement Agency (PRPA) and
Private Employment Agency (PEA) or registered job contractors/sub-contractors.

Office or Division: DOLE Regional Office 5 and Albay Provincial Field Office
Classification: Complex
Type of Transaction: G2G – Government to Government
Who may avail: National Government Agencies (NGAs), Public Employment Service
Offices (PESOs), State Universities and Colleges, Government-Owned
and Controlled Corporations
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Job Fair Clearance Application Form with DOLE Regional and Field Offices – Technical

Letter of Intent (1 copy) Services and Support Division (TSSD)
▪ PESOs
▪ www.ble.dole.gov.ph
2. Agency Profile (1 copy) requesting entity
3. Phil-JobNet Proof of Accreditation requesting entity
(screenshot of the PJN page)
[1 copy]
4. Location Map of the proposed venue (1 requesting entity
copy)
5. List of Updated Job Vacancies (with number requesting entity
of heads required for each post, indicating
the required number for female applicants)
[1 copy]
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
1. Submit the 1. Check the None 15 minutes
complete required completeness of Rizaliz A.
documents to the the Application Vargas, AOV
DOLE Form and all
Regional/Field documentary
Office Action requirements.
Officer not later
than ten (10)
working days
before the

98
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
scheduled Job Fair.

See VII. List of


Offices for theoffice
address of DOLE
RegionalOffices.
2. Get the claim stub. 2. For complete None 10 minutes
documents, issue Rizaliz A.
claim stub. Vargas, AOV

▪ For incomplete
documents, return
the Application
Form and
documents to the
client indicating
the lacking
requirement/s and
explain, as may be
necessary.
Application is
deemed not filed.
2.1. Evaluate the None 4 days
submitted Rizaliz A.
documents, Vargas, AOV
conduct ocular
inspection and
recommend for
approval/
disapproval.
2.2. Approve/ None 1 day
Disapprove Job Ma. Zenaida
Fair Clearance. A. Angara-
Campita,
CESO III,
Regional
Director

3. Attend orientationon 3. Conduct None 1 day


rules and orientation. Rizaliz A.
regulations in the Vargas, AOV
conduct of Job Fair.
4. Return to the DOLE 1. Release the None 15 minutes
Regional/ Field JobFair Rizaliz A.
Office on the Clearance or Vargas, AOV
scheduled date of Letter of Denial/
Disapproval on
99
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
release of The scheduled
Clearance. Present release date.
the claim stub to the
Action Officer and
claim Job Fair
Clearance or Letter
of
Denial/Disapproval.

If the claimant is
other than the one
who filed the
application, submit
the letter of
authorization
together with
photocopy of their
ID (Filer/Applicant
and Authorized
Representative – to
present original for
verification
purposes).

1 days,
TOTAL None
40 minutes

100
19) Application for Job Fair Permit

The Permit to conduct Job Fair is an authority issued to the requesting private entity to host
or sponsor a Job Fair.

The requesting party refers to the entity requesting to host or sponsor a Job Fair. Job Fair
may be conducted, hosted, sponsored and/or sponsored by Non-Government Organizations
and/or any private entities participated in by Local Employers, Licensed Recruitment
Agencies, Private Recruitment and Placement Agency (PRPA) and Private Employment
Agency (PEA) or registered job contractors/sub-contractors.

Office or Division: DOLE Regional Office 5 and Albay Provincial Field Office
Classification: Complex
Type of Transaction: G2B – Government to Business
Who may avail: Non-Government Organizations and/or any private entities

CHECKLIST OF REQUIREMENTS WHERE TO SECURE


General Requirements, regardless of the
nature/type of company/business:
1. Job Fair Permit Application Form with letter ▪ DOLE Regional and Field Offices – Technical
of intent (1 copy) Services and Support Division (TSSD)
▪ PESOs
▪ www.ble.dole.gov.ph

2. Company Profile (1 copy) requesting entity


3. Securities and Exchange Commission SEC – Information and Communications
(SEC)/Department of Trade and Industry Technology Department
(DTI)/Department of Labor and Employment
(DOLE) Registration (whichever applies) [1 DTI – https://bnrs.dti.gov.ph
photocopy]
DOLE Regional Office – Technical Services and
Support Division
4. Business Permit (1 photocopy) concerned Local Government Unit – Business
Permit and Licensing Office
5. Phil-JobNet Proof of Accreditation requesting entity
(screenshot of the PJN page)
[1 copy]
6. Location Map of the proposed venue (1 requesting entity
copy)
1. List of Updated Job Vacancies (with requesting entity
numberof heads required for each post,
indicating the required number for female
applicants)
[1 copy]
Note: In the absence of the COC, CERTIFICATE OF NO PENDING CASE from the DOLE Regional
Office – depending on the region of deployment (i.e. DOLE NCR RO if deployment is within NCR
only)
101
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Additional requirements, based on the
nature/type of company/business:
1. Private Employment Agency/PEA License DOLE Regional Office – Technical Services and
or License for Private Recruitment Support Division
Agency/PRPA (for private employment
agencies)
[1 photocopy]
2. Land Transportation Franchising and LTFRB
Regulatory Board (LTFRB) Certificate to
operate a tourist car transport (1 photocopy)
3. Philippine Contractors’ Accreditation Board Department of Trade and Industry – PCAB
(PCAB) License (for construction firms and
related companies/businesses) [1
photocopy]
4. Certificate of Registration from the CDA – Registration Division
Cooperative Development Authority (CDA)
[for Cooperatives], DOLE License (for DOLE – Regional Office-Technical Services and
manpower agencies) [1 photocopy] Support Division

FEES TO PROCESSING PERSON


CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
1. Submit the complete 1. Check the None 30 minutes
required documents completeness of Rizaliz A.
to the DOLE the Application Vargas, AOV
Regional/Field Form and all
Office Action Officer documentary
not later than ten requirements.
(10) working days
before the
scheduled Job Fair.

See VII. List of


Offices for the office
address of DOLE
Regional Offices.
2. Get the Order of 2. For complete None 10 minutes
Payment. documents, issue Rizaliz A.
order of payment. Vargas, AOV

▪ For incomplete
documents, return
the Application
Form and
documents to the
client indicating

102
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
the lacking
requirement/s and
explain, as may be
necessary.
Application is
deemed not filed.
3. Present the Order of 3. Receive payment P3,000.00 – 15 minutes
Payment to the and issue OR. Permit Fee Gina B. Armario,
Cashier, pay the Administrative
permit fee and Office V.
receive Official
Receipt (OR).
4. Provide copy of the 4. Receive copy ofthe None 4 days
OR to the Action OR and issue Rizaliz A.
Officer and get the claim stub. Vargas, AOV
claim stub. Evaluate the
submitted
documents,
conduct ocular
inspection and
recommend for
approval/
disapproval.
4.1. Approve/ None 1 day
Disapprove Job Ma. Zenaida A.
Fair Permit. Angara-
Campita, CESO
III, Regional
Director

5. Attend orientationon 5. Conduct None 1 day


rules andregulations orientation. Rizaliz A.
in the conduct of Job Vargas, AOV
Fair.
6. Return to the DOLE 6. Release the Job None 15 minutes
Regional/ Field Fair Permit or Rizaliz A.
Office on the Letter of Denial/ Vargas, AOV
scheduled date of Disapproval on the
release of permit. scheduled release
Present the claim date.
stub to the Action
Officer and claim
Job Fair Permit or
Letter of Denial/
Disapproval.

103
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
▪ If the claimant is
other than the one
who filed the
application, submit
the letter of
authorization
together with
photocopy of their
ID (Filer/Applicant
and Authorized
Representative – to
present original for
verification
purposes).

6 days, 1
P3,000.00 –
TOTAL hour, 10
permit fee
minutes

104
20) Application for Authority to Operate Branch Office of a Private
Employment Agency

Private Sector Participation in the Recruitment and Placement of Workers. Pursuant to


national development objectives and in order to harness and maximize the use of private
sector resources and initiatives in the development and implementation of comprehensive
employment program, the private employment sector shall participate in the recruitment and
placement of workers, locally xxx under such guidelines, rules and regulations as maybe
issued by the Secretary of Labor.

Office or Division: DOLE Regional Office 5


Classification: Complex
Type of Transaction: G2C – Government to Citizen
G2B – Government to Business
Who may avail: Only resident Filipino citizens, corporations, partnerships or entities at
least 75% of the authorized and voting capital stock of which is owned
and controlled by resident Filipino citizens shall be permitted to
participate in the recruitment and placement of workers locally

CHECKLIST OF REQUIREMENTS WHERE TO SECURE


1. DOLE PRS Application form (1 original ▪ DOLE ROs – Technical Services and
copy) Support Division (TSSD)
▪ www.ble..dole.gov.ph
2. Proof of payment of registration fee of DOLE ROs
Php5,000.00 (1 copy)
3. Valid license (1 certified true copy) DOLE ROs – TSSD
4. Organizational structure of the branch office, Licensed agency owner
including names of manager and staff
members (1copy)
5. NBI clearance of the branch manager and National Bureau of Investigation
staff members (1 original copy)
6. Certification that the branch office has an Licensed agency owner
office space with a minimum floor area of 30
square meters for the exclusive use of the
branch office (1 original copy)

FEES TO PROCESSING PERSON


CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
1. Submit the 1. Check the None 15 minutes
complete required completeness of Emma P. Acuña
documents to the the Application Sr. LEO
DOLE Regional Form and all the Alternate: Joan
Office Action documentary Rebutica JO
Officer. requirements.

See VII. List of

105
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
Offices for theoffice
address of DOLE
RegionalOffices.
2. Get the Order of 2. For complete None 20 minutes
Payment for documents, issue
registration fee. Order of Payment. Emma P. Acuña
Sr. LEO
▪ For incomplete Alternate: Joan
documents, return Rebutica JO
the application
form and
documents to the
client indicating
the lacking
requirement/s and
explain, as may be
necessary.
Application is
deemed not filed.
3. Present the Order of 3. Receive payment P5,000.00 – 20 minutes
Payment to the and issue OR. registration Gina B.
Cashier, pay the fee Armario,
required filing fee Administrative
and receive Official Office V
Receipt (OR).
3.1. Evaluate the None 4 days
documents and Emma P. Acuña
conduct an Sr. LEO
ocular Alternate: Joan
inspection of the Rebutica JO
branch office.
3.2. Approve/Deny None 2 days
application for Ma. Zenaida A.
license. Angara-
Campita,
CESO III,
Regional
Director
4. Get the Order of 4. For approved None 15 minutes
Payment for surety application, Issue Emma P. Acuña
bond/Letter of Order of Payment. Sr. LEO
Denial or Otherwise, issue Alternate: Joan
Disapproval. Letter of Denial/ Rebutica JO
Disapproval.

106
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
5. Present the Order 4. Receive payment P100,000.0 15 minutes
of Payment to the and issue OR. 0 – Surety Emma P. Acuña
Cashier, submit Bond Sr. LEO
evidence of posting Alternate: Joan
Of surety bond Rebutica JO
issued by bonding
company
accredited by the
Insurance
Commission, and
receive Official
Receipt (OR).

6. Receive the 5. Issue the authority None 15 minutes


Authority to to operate branch Emma P. Acuña
Operate Branch office, the validity Sr. LEO
Office. of which is co- Alternate: Joan
terminus with Rebutica JO
Note: An application to license.
renew an authority
shall be filed at least
fifteen (15) days before
the date of its
expiration
For approved
application to
Operate
Branch
Office:
6 days, 1
hour, 40
TOTAL P105,000.00 minutes

For
disapproved
application:
2 days, 55
minutes

107
21) Application for Authority to Recruit

Private Sector Participation in the Recruitment and Placement of Workers. Pursuant to


national development objectives and in order to harness and maximize the use of private
sector resources and initiatives in the development and implementation of comprehensive
employment program, the private employment sector shall participate in the recruitment and
placement of workers, locally under such guidelines, rules and regulations as maybe issued
by the Secretary of Labor and Employment.

Office or Division: DOLE Regional Office 5


Classification: Complex
Type of Transaction: G2C – Government to Citizen
G2B – Government to Business
Who may avail: Only resident Filipino citizens, corporations, partnerships or entities at
least 75% of the authorized and voting capital stock of which is owned
and controlled by resident Filipino citizens shall be permitted to participate
in the recruitment and placement of workers locally

CHECKLIST OF REQUIREMENTS WHERE TO SECURE


1. Letter request by the agency indicating the list Applicant licensed agency owner
of job vacancies, potential employers, exact
date and venue of the recruitment activity,
and the names of the designated
representatives (1 original copy) (1 original
copy)
2. Valid PEA license (1 Certified True Copy) DOLE Regional Office - Technical Services and
Support Division (TSSD)
3. NBI Clearance of the authorized National Bureau of Investigation
representative (1 original copy)
4. Certificate of No Pending Case from DOLE DOLE Regional Office – TSSD/Court
(1 original copy)
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
1. Submit the 1. Check the letter None 15 minutes
complete required request and Emma P. Acuña
documents to the completeness ofall Sr. LEO
DOLE Regional the Alternate: Joan
Office Action documentary Rebutica JO
Officer. requirements.

See VII. List of ▪ For incomplete


Offices for theoffice documents, return
address of DOLE the documents to
RegionalOffices. the client
indicating the
lacking
requirement/s and
108
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
explain, as may be
necessary.
Application is
deemed not filed.
1.1. Evaluate None 2 hours
application Emma P. Acuña
documents. Sr. LEO
Alternate: Joan
Rebutica JO

1.2. Approve/ None 2 days


Disapprove the Ma. Zenaida
application. A. Angara-
Campita,
CESO III,
Regional
Director

2. Get the Order of 2. For approved None 10 minutes


Payment/Letter of application, issue Emma P. Acuña
Denial or Order of Payment. Sr. LEO
Disapproval. Otherwise, issue Alternate: Joan
Letter of Denial/ Rebutica JO
Disapproval.
3. Present the Order 3. Receive payment P500.00 – 1 hour
of Payment to the and issue OR. registration Gina B. Armario,
Cashier, pay the fee Administrative
required Office V
registration fee and
receive Official
Receipt (OR).
4. Receive the 4. Issue the Authority None 1 day
Authority to Recruit. to Recruit, valid in
the date and
venue as indicated Emma P. Acuña
for a maximum of Sr. LEO
five (5) days. The Alternate: Joan
recruitment Rebutica JO
activity shall be
conducted during
the normal
business hours.
P500.00 – 3 days, 3
TOTAL registration hours, 25
fee minutes

109
22) Application for License to Operate Private Employment Agency (PEA)

Private Sector Participation in the Recruitment and Placement of Workers. Pursuant to


national development objectives and in order to harness and maximize the use of private
sector resources and initiatives in the development and implementation of comprehensive
employment program, the private employment sector shall participate in the recruitment and
placement of workers, locally xxx under such guidelines, rules and regulations as maybe
issued by the Secretary of Labor.

Office or Division: DOLE Regional Office 5


Classification: Complex
Type of Transaction: G2C – Government to Citizen
G2B – Government to Business
Who may avail: Only resident Filipino citizens, corporations, partnerships or entities at
least 75% of the authorized and voting capital stock of which is owned
and controlled by Filipino citizens shall be permitted to participate in the
recruitment and placement of workers locally
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. DOLE PEA Application form (1 original ▪ DOLE Regional Office – Technical Services
copy) & Support Division (TSSD)
▪ www.ble.dole.gov.ph
2. Filing fee of Php 5,000.00 Applicant for license
3. Valid NBI Clearance of the applicant owner, National Bureau of Investigation
or the partners in case of partnership, or in
case of corporation, its officers and
directors
4. One (1) certified true copy (CTC) of the CTC of Business Registration in case of sole
certificate of business registration and 1 proprietorship - DTI-https://bnrs.dti.gov.ph
copy of the original application obtained
from the Department of Trade and Industry
(DTI) in the case of single proprietorship; or
5. 1 certified copy of the Articles of Partnership CTC of the Articles of Partnership, in case of a
or Incorporation duly registered with the partnership or Articles of Incorporation in case of
Securities and Exchange Commission a corporation - Securities and Exchange
(SEC), in case of a partnership or a Commission – Information and Communications
corporation Technology Department
6. Documentary proof of ownership or lease of Applicant for license as lessee
an office space with a floor area of at least
forty (40) square meters for the exclusive
use of the agency (1 original copy). In case
of lease, the contract must be for a period
of one (1) year with an
option for renewal.

110
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
7. Certificate of participation/attendance of by Concerned DOLE Regional Office – TSSD
the owner, partners, president, general
managers, or agency’s management
representative to the Pre-Application
Orientation (1 photocopy)
8. Certificate of No Pending Case from DOLE DOLE Regional Office
9. Notarized affidavit of undertaking (1 original Applicant for license
copy) stating that the applicant shall:
▪ not collect fees whatsoever from the
applicants;
▪ denounce and never support nor
engage in any or all acts involving illegal
recruitment, trafficking in persons,
violation of Anti-Child Labor Laws or
crimes involving moral turpitude or
similar activities;
▪ not engage in illegal recruitment,
trafficking in persons, anti-child labor
violation, or crimes involving moral
turpitude in relation to illegal recruitment
activities;
▪ assume full responsibility for all acts of
its officers, employees, and
representatives in the conduct of
recruitment and placement activities;
▪ not engage in job contracting or
subcontracting;
▪ provide bonds issued by bonding
company accredited by Insurance
Commission
10. For the net worth, notarized Statement of Applicant for license
Assets, Liabilities, and Net Worth (SALN)
or an audited financial statement duly
received by the Bureau of Internal
Revenue. For the paid-up capital, Articles
of Partnership or Incorporation and certified
true copy of the GIS.
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
1. Submit the complete 1. Check the None 30 minutes
required documents completeness of Emma P.
to the DOLE the Application Acuña Sr. LEO
Regional Office Form and all the
Action Officer. documentary Alternate: Joan
requirements. Rebutica JO

111
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
See VII. List of
Offices for the office
address of DOLE
Regional Offices.

2. Get the Order of 2. For complete None 20 minutes


Payment. documents, Emma P.
issue Order of Acuña Sr. LEO
Payment.
Alternate: Joan
▪ For incomplete Rebutica JO
documents,
return the
application form
and documents
to the client
indicating the
lacking
requirement/s
and explain, as
may be
necessary.
Application is
deemed not
filed.
3. Present the Order of 3. Receive P5,000.00 – 20 minutes
Payment to the payment and filing fee Gina B. Armario,
Cashier, pay the issue OR. Administrative
required filing fee Office V
and receive Official
Receipt (OR).
3.1. Evaluate the None 4 days
documents Emma P.
and conduct Acuña Sr. LEO
an ocular Alternate: Joan
inspection of Rebutica JO
the office
premises and
equipment.
3.2. Approve/Deny None 2 days
application for Ma. Zenaida A.
license. Angara-
Campita,
CESO III,
Regional
Director

112
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
For approved
application:

4. Get the Order of 4. Issue Order of None 15 minutes Emma P.


Payment for license Payment. Acuña Sr. LEO
fee/Letter of Denialor Alternate: Joan
Disapproval. ▪ For disapproved Rebutica JO
application,
issue Letter of
Denial/
Disapproval.
5. Present the Order of 5. Receive P15,000.00 15 minutes
Payment to the payment and – license Emma P.
Cashier, pay the issue OR. fee; Acuña Sr. LEO
required license fee, Alternate: Joan
post cash bond P50,000.00 Rebutica JO
submit evidence of – cash
posting of surety bond;
bond issued by
bonding company P100,000.00
accredited by the – surety
Insurance bond
Commission, and
receive Official
Receipt (OR).

6. Receive the license. 6. Issue the None 15 minutes


license valid for Emma P.
Note: An application 3 years. Acuña Sr. LEO
for renewal of license
must be filed at least Alternate: Joan
fifteen (15) days Rebutica JO
before its expiration.
TOTAL P170,000.00 For approved
applications
for license:
6 days, 1
hour, 55
minutes

For
disapproved
applications
for license:
2 days, 1
hour, 10
minutes
113
VI. Feedback and Complaints

FEEDBACK AND COMPLAINTS MECHANISMS


How to send a feedback?
Accomplish the feedback form available in
offices/main entrances of DOLE building/Public
Assistance and Complaint Unit (PACU)/Public
Assistance and Complaint Desk (PACD) and drop in
the drop box.

Send your feedback thru email at


micd_fmsdole@yahoo.com. It will be forwarded to the
concerned office for prompt action.

Call the DOLE Hotline 1349.

Visit and talk to the PACU/PACD Officer of the Day.

How feedback is processed? Every week, survey/feedback boxes are collected and delivered
to the Office of the Secretary for the opening and gathering of
feedback forms. It will be sent to the Committee on Anti-Red
Tape (CART) Secretariat for tabulation and analysis.

Results of the feedback are transmitted thru a report to the


relevant office for their information and appropriate action.
How to file a complaint? ▪ Accomplish the feedback form available in offices/main
entrances of DOLE building/PACU/PACD and drop in the
drop box.
▪ Email at micd_fmsdole@yahoo.com.
▪ Call the DOLE Hotline 1349.
How complaints are Complaints received are forwarded to the relevant office for
processed? appropriate action.

The office will be required to submit a reply within 3 working


days upon receipt of the complaint.

The designated employees will give the feedback to the client.


Contact Information of ARTA, ARTA: complaints@arta.gov.ph
PCC, CCB 1-ARTA (2782)

PCC: 8888

CCB: 0908-881-6565 (SMS)


1-6565 (Hotline Number)
114
VI. List of Offices

Office Address Contact Information

CENTRAL OFFICE
Office of the Secretary 6th – 7th floors, DOLE 8527-3000 loc. 701, 703, 704, 705, 709
Building, Muralla cor. secshb3@dole.gov.ph,
Gen. Luna Sts., osec@dole.gov.ph
Intramuros, Manila
STAFF SERVICES
Administrative Service 2nd floor, Muralla Wing, 8527-3000 loc. 202, 201
DOLE Building, administrativeservice@gmail.com
Intramuros, Manila
Financial and 4th floor, General Luna 8527-3000 loc. 412, 411 / 8527-3495
Management Service Wing, DOLE Building, fmsod.dole@yahoo.com
Intramuros, Manila
Human Resource 5th floor, Muralla Wing, 8527-3000 loc. 502
Development Service DOLE Building, dolehrds.od@gmail.com
Intramuros, Manila
Information and 5th floor, General Luna 8527-3000 loc. 625, 624
Publication Service Wing, DOLE Building, dole_lco@yahoo.com
Intramuros, Manila
Internal Audit Service 4th floor, Muralla Wing, 8527-3000 loc. 455 / 8527-2115 / 8527-
DOLE Building, 8119
Intramuros, Manila Ias_dole@yahoo.com
Legal Service 6th floor, Muralla Wing, 8527-3000 loc. 610, 611 / 5336-6660
DOLE Building, dole.ls.od@gmail.com
Intramuros, Manila
Planning Service 6th floor, Muralla Wing, 8527-3000 loc. 617 / 8527-4337
DOLE Building, ps@dole.gov.ph
Intramuros, Manila
BUREAUS
Bureau of Labor Relations 6th Floor, First Intramuros 8527-2551
BF Condominium od@blr.dole.gov.ph
Corporation, Solana St.,
cor. Andres Soriano Ave.
(Aduana St.), Intramuros,
Manila
Bureau of Local 6th Floor, First Intramuros 8528-0087
Employment BF Condominium od_ble@yahoo.com
Corporation, Solana St.,
cor. Andres Soriano Ave.
(Aduana St.), Intramuros,
Manila

115
Office Address Contact Information
Bureau of Workers with 9th Floor, Antonino 8404-3336
Special Concerns Building, J. Bocobo St. mail@bwsc.dole.gov.ph
cor. TM Kalaw Ave.,
Ermita, Manila
Bureau of Working 3rd floor, Muralla Wing, 8527-3000 loc. 303
Conditions DOLE Building, bwcsecretary@gmail.com
Intramuros, Manila
International Labor Affairs 3rd Floor, General Luna 8527-3000 loc. 102, 103
Bureau Wing, DOLE Building, dole.ilab@ymail.com
Intramuros, Manila
REGIONAL OFFICES
DOLE-Cordillera Cabinet Hill, Baguio City (074)443-5339
Administrative Region dolecar88@yahoo.com
(CAR)
DOLE-National Capital DOLE-NCR Building, 967 (02) 310-4018
Region (NCR) Maligaya St., Malate, dolencr2008@gmail.com
Manila
DOLE-Regional Office RSRK Building,Along (072) 607-9981, (072) 607-88114, (072)
No. 1 (Ilocos Region) Diversion 888-0302, (072) 888-0047
Road,Biday,City of San dole_ro1@yahoo.com
Fernando,La Union tssd_dole1@yahoo.com
DOLE-Regional Office Regional Government (078) 304-5085
No. 2 (Cagayan Valley) Center, Carig Sur, doler02@gmail.com ,
Tuguegarao City, imsd_services@yahoo.com
Cagayan
DOLE-Regional Office Diosdado Macapagal (045) 455-1613, (045) 01614, (045) 455-
No. 3 (Central Luzon) Regional Government 16-19
Center, Brgy. Maimpis, dolero3@gmail.com
San Fernando City,
Pampanga
DOLE-Regional Office 3rd and 4th Floors, (049) 545-7360
No. 4A (CALABARZON) Andenson Bldg. II, dole4imsd@gmail.com ,
Parian, Calamba City, dolero4a@gmail.com
Laguna
DOLE-Regional Office 3rd Floor, Confil Bldg., (043) 288-2078
No. 4B (MIMAROPA) Roxas Drive cor. dolemimaropa@gmail.com
Sampaguita St.,
Lumangbayan, Calapan
City, Oriental Mindoro
DOLE-Regional Office Doña Aurora St., Old (052)481-0768
No. 5 (Bicol Region) Albay, Legaspi City ro5dole@yahoo.com
DOLE-Regional Office Swan Rose Bldg., (033) 320-8026 / (033) 509-0400
No. 6 (Western Visayas Commission Civil St., doleregion6@yahoo.com
Region) Jaro, Iloilo City

116
Office Address Contact Information
DOLE-Regional Office 3rd and 4th Floors, DOLE- (032) 266-2792, 09158859835,
No. 7 (Central Visayas RO 7 Bldg., Gen. (032)5128133, (032) 2366795, (032)
Region) Maxilom Ave. cor. 5132566, (032) 2343317
Gorordo Ave., Cebu City dole_centralvisayas@yahoo.com
DOLE-Regional Office DOLE Compound, Trece 325-6293
No.8 (Eastern Visayas Martires St., Tacloban ro8@dole.gov.ph
Region) City
DOLE-Regional Office 3rd Floor, QNS Bldg., (062) 993-1754
No. 9 (Zamboanga Vet. Ave. Ext., Tumaga dole9record@yahoo.com
Peninsula Region) Rd., Zamboanga City
DOLE-Regional Office Trinidad Bldg., Corrales- (088) 858-1658
No. 10 (Northern Yacapin St., Cagayan de dole10.imsd@gmail.com
Mindanao Region) Oro City
DOLE-Regional Office 4th Floor AMQ Bldg., (082) 227-4289
No. 11 (Davao Region) corner Dacudao Ave. and
Lakandula St., Agdao,
Davao City
DOLE-Regional Office 102 Acepal Bldg., Mabini (083) 228-2190, (083)-520-0125
No. 12 Extension, Koronadal dole12.ro@gmail.com
(SOCCSKSARGEN) City
DOLE-Regional Office Nimfa Tiu Bldg., J. P. (058) 817-2358
No. 13 (CARAGA Region) Rosales Ave., Butuan dolecaraga13@gmail.com
City
PROVINCIAL/FIELD/SATELLITE OFFICES

Cordillera Administrative Region


Abra Field Office Barangay Calaba, (074) 752-8593
Bangued, Abra abradole@yahoo.com
Apayao Satellite Office Old LNB Building, Purok 09458036324, 09219319025
Bayanihan Poblacion, doleapy@yahoo.com
Luna, Apayao
Baguio-Benguet Field DOLE-CAR New (074) 442-2447
Office Building, Cabinet Hill, dolebbfo@yahoo.com
Baguio City
Ifugao Field Office Guimbatan Bldg., Dotal 09458036325, 09219319024
St., Lagawe, Ifugao dole_ifu@yahoo.com
Kalinga Field Office Capitol Hills, Bulanao 09458036327, 09219319023
Tabuk City, Kalinga dolekalinga@yahoo.com.ph
Mt. Province Field Office Red Cross Bldg., Bontoc, (0998) 239 2564
Mountain Province dolemp_bontoc@yahoo.com

117
Office Address Contact Information

National Capital Region


CAMANAVA Field Office 5th Floor, Araneta Square (02) 8282-1842, (02) 8283-5044
Center, Monumento dole_camanava@yahoo.com
Circle, Caloocan City
Makati–Pasay Field Office 2nd Floor, 355 ECC Bldg., (02) 8772-8210, (02) 8800-7211
Sen. Gil J. Puyat Avenue, dolencrmpfo@yahoo.com
Makati City
Manila Field Office 4th Floor, DY International (02) 8244-1532, (02) 8244-1318
Bldg., 1650 Gen. Malvar dolencr_wawd@yahoo.com
cor. San Marcelino Sts.,
Malate, Manila
MUNTAPARLAS Field 3rd Floor, Valenzuela (02) 8815-0086, (02) 8808-6165
Office Bldg., 263 Alabang- mtplfo@yahoo.com
Zapote Road, Pamplona
3, Las Piñas City
PAPAMAMARISAN Field 4th Floor, Rudgen II Bldg., (02) 8477-3630
Office 17 Shaw Blvd., Brgy. San papamamarisan@yahoo.com
Antonio, Pasig City
Quezon City Field Office 4th Floor, Arcadia Bldg., (02) 8921-4973
Quezon Avenue, Quezon dolencrqcfo@yahoo.com
City
Regional Office No. 1
Central Pangasinan Brgy. Tambac, Dagupan (075)515-2590
(Dagupan) Field Office City, Pangasinan ddo.dole1@yahoo.com
Ilocos Norte Field OfficeDon Gregorio Guerrero (077) 772-0727, (077) 600-2748
St., Laoag City, Ilocos inplo.dole1@yahoo.com
Norte
Ilocos Sur Field Office Bonifacio St., cor. (077) 604-9250
Sikatuna, Vigan City, isplo.dole1@yahoo.com
Ilocos Sur
La Union Field Office Parammata Bldg. A, Sitio (072) 607-2238
5, Brgy. Biday, City of dole.lufo@yahoo.com
San Fernando, La Union
Eastern Pangasinan Brgy. Carmay, Rosales, (075)636-4939
(Rosales) Field Office Pangasinan epfo.dole1@yahoo.com
Western Pangasinan 2nd Floor BHF Rural Bank (075) 551-4525
(Alaminos) Field Office Inc., Quezon Avenue, afo_dole1@yahoo.com
Alaminos City,
Pangasinan
Regional Office No. 2
Cagayan – Batanes Field DOLE RO2 Bldg., (078) 377-7725
Office Regional Government dole_cagayanfieldoffice@yahoo.com
Center, Carig Sur,
Tuguegarao City,
Cagayan
118
Office Address Contact Information
Isabela Field Office Alciv Building, National dole_isabela@yahoo.com
Highway
Alibagu, City of Ilagan,
Isabela
Nueva Vizcaya Field Lotus Building, Diversion (078) 392-0081
Office Road dolenvfo@gmail.com
Sta. Rosa, Bayombong,
Nueva Vizcaya
Quirino Field Office San Marcos, 0927-250-7534
Cabarroguis, Quirino dolequirino15@gmail.com
Batanes Satelite Office San Antonio, Basco, 09198932273
Batanes dolebatanes@yahoo.com

Regional Office No. 3


Aurora Field Office 344 Mabini St. cor. Recto 0999 993 4213
St., Baler, Aurora dolero3aurora@gmail.com
Bataan Field Office 2nd Floor, Loren & Lorna (047) 237-7225 / (047) 240-2554,
Bldg., Manahan St., 09175547717, 09258150222
Tenejero, Balanga City, dolero3bataan@gmail.com
Bataan dolero3bataan2@gmail.com
Bulacan Field Office 2nd Floor Malolos 0917 771 9233, 09258150220
Rehabilitation Center, bulacan.dolero3@gmail.com
158-C Rosario St.,
Guinhawa, City of
Malolos Bulacan
Clark Satellite Office One-Stop-Shop Center (045) 499-3173, 09636075423,
for OFWs, Clark Skills 09636075424
and Training Center, dolero3clark@gmail.com
JASA, CFZ
Nueva Ecija Field Office Old Capitol Compound, 0917 554 7669, 09270715081,
Burgos St., Cabanatuan 09610134389
City dolero3nuevaecija2@gmail.com
Pampanga Field Office 2nd Flr., Kingspire (045) 961-7563, 09145548259,
Business Centre, 09258150223
MacArthur H-way, City of dolero3pampanga@gmail.com
San Fernando,
Pampanga
Tarlac Field Office 2nd Floor, MAQS Bldg., 0917 554 9718, 0963710054
Mac Arthur Highway, San dolero3tarlac@gmail.com
Rafael, Tarlac City
Zambales Field Office 2nd Flr. Herrera Bldg. 0917 555 6899, 09258150225
West Bajac Bajac, dolero3zambales@gmail.com
Olongapo City, Zambales

119
Office Address Contact Information
Freeport Area of Bataan Lower Ground Floor (047) 935-4099
Satellite Office AFAB Administrative doleafab@gmail.com
Bldg., FAB, Mariveles,
Bataan
Regional Office No. 4A
Batangas Provincial Unit L, The Olan Place (043) 981-2959, 0933-812-6033
Office Business Center, Brgy. bpo.dole4a@gmail.com
Marawoy, Lipa City, dole4a.bpo@gmail.com
Batangas
Cavite Provincial Office One FS Industrial Bldg., (046) 419-0830, (046) 423-3223
Governor’s Drive, Brgy. (046) 419-1996, 0933-812-6032
Hugo Perez, Trece cpo.dole4a@gmail.com
Martires City, Cavite dole_cavite@yahoo.com
Laguna Provincial Office 2nd Floor, Puregold Jr. (049) 545-7361, (049) 545-7358, 0933-
Bldg., Brgy. Parian, 812-6033
Calamba City, Laguna lpo_dole4a@gmail.com
lpo.dole4a@gmail.com
Quezon Provincial Office 2nd Floor Grand Central (042) 710-3023, 0933-812-6035
Terminal, Lucena City, dole4a.quezon@gmail.com
Quezon
Rizal Provincial Office 2nd Floor J&P Bldg., (02) 682-1532, (02) 212-1648, 0933-812-
Soliven Avenue II, Brgy. 6034
San Isidro, Cainta, Rizal rpo.dole4a@gmail.com
dole4a_rpo@yahoo.com

Regional Office No. 4B (MIMAROPA)


Marinduque Field Office Barangay Santol, Boac (042) 754-7011
Marinduque marinduque.dolemimaropa@gmail.com
Occidental Mindoro Field 2278 Barretto St., Brgy. (043) 457-0463
Office Pag Asa, San Jose, occimin.dolemimaropa@gmail.com
Occidental Mindoro
Oriental Mindoro Field Brgy. Camilmil, Calapan (043) 288-6372
Office City, Oriental Mindoro ormin.dolemimaropa@gmail.com

Palawan Field Office 2nd Floor, SIA Bldg., (048) 433-2208


Wescom Road, Brgy. palawan.dolemimaropa@gmail.com
San Pedro, Puerto
Princesa City, Palawan
Romblon Field Office Barangay Ligaya, (042) 567-5777
Odiongan, Romblon romblon.dolemimaropa@gmail.com
Regional Office No. 5
Albay Field Office Ground Floor, DOLE 5 (052) 480-5987
Bldg., Doña Aurora St., dole5albay@yahoo.com
Old Albay, Legaspi City,
Albay
120
Office Address Contact Information
Camarines Norte Field 2nd Floor Barcelona Bldg., (054) 440-2157
Office JP Rizal St. cor. dole5camnorte@yahoo.com
Albano St., Brgy. 1
(Magallanes Ilaod)
Daet, Camarines Norte
Camarines Sur Provincial 2nd Floor, DOLE Bldg., (054) 473-5826
Field Office City Hall Compound, J. dole5camsur@yahoo.com
Miranda Avenue, Naga
City, Camarines Sur
Catanduanes Field Office Llantino Bldg., Brgy. (052) 811-2838
Conception, Virac, dole5catanduanes@yahoo.com
Catanduanes
Masbate Provincial Field 2nd Floor, Sanchez (056)333-3822
Office Bldg., Crossing Quezon dole5masbate.21@yahoo.com
St., Masbate City
Sorsogon Provincial Field DOLE Building, City (056) 421-5822
Office Hall Complex, Cabid- dole5sorsogon@yahoo.com
an, Sorsogon City dole_sorsogonfieldoffice@yahoo.com

Regional Office No. 6


Aklan Provincial Office 2nd Floor San Vicente (036) 500-7107 , 09173273132
Building, L. Barrios St.,
Kalibo, Aklan
Antique Provincial Office Principe St., San Jose, (036) 540-7067 , 09173275313
Antique
Capiz Provincial Office Km. 3 Brgy. Lawaan, (036) 522-5220 , 09173275220
Roxas City, Capiz
Iloilo Provincial Office Dela Rama Street, Brgy. (033) 320-6905 , 09173276719
Zamora-Melliza, Iloilo City
Guimaras Provincial 2nd Floor Gallo 09176582101
Office Commercial Complex,
(New Site) San Miguel,
Jordan, Guimaras
Negros Occidental SWLC Bldg., Cootage (034)434-2219 , (034) 709-1690,
Provincial Office Road, Bacolod City, 09173275919
Negros Occidental

Regional Office No. 7


Bohol Field Office 2nd Floor,
Tres Reyes (038) 501-0277, (038) 4110806
Bldg., CPG Avenue, doleboholfo@gmail.com
Tagbilaran City, Bohol

121
Office Address Contact Information
Cebu Provincial Field 4th Floor, DOLE-VII (032) 266-7424
Office Building, Gen. Maxilom cpfodolero7@gmail.com
Avenue cor. Gorordo
Avenue, Cebu City
Negros Oriental Field Claytown, Daro, (035) 226-2778
Office Dumaguete City dolenegrosoriental@gmail.com
Siquijor Field Office Polangyuta, Siquijor, (035) 480-9244
Siquijor dolesiquijor@gmail.com
Tri-City Field Office 4th Floor, DOLE-VII (032) 513-2566, (032) 2343317,
Building, Gen. Maxilom 09616965058, 09616965057
Avenue cor. Gorordo Tricitydole7@yahoo.com
Avenue, Cebu City
Regional Office No. 8
Biliran Field Office 2nd Floor, Yulifem Bldg., (053) 500-9765
Vicentillo St., Naval, dolero8_bfo@yahoo.com
Biliran
Eastern Samar Field Brgy. Alang-Alang, (055) - 560-8594
Office Borongan, Eastern dolero8_esfo@yahoo.com
Samar
North Leyte Field Office DOLE Bldg., Trece (053) 832-4067
Martires St., Tacloban dolero8_nlfo@yahoo.com
City
Northern Samar Field Balite St., Brgy. (055) 500- 9722
Office Calachuchi, Catarman, dolero8_nsfo@yahoo.com
Northern Samar
Samar Field Office San Bartolome St., (055) 543- 9398
Segunda Ubanon, dolewesternsamar@yahoo.com
Catbalogan City, Samar
Southern Leyte Field Gracel Bldg., Combado (053) 570-8099
Office Street, Maasin dolero8_slfo@yahoo.com
City, Southern Leyte
Western Leyte Field Batitinan St. Sitio Kalipay, (053) 561-4518
Office Brgy. Cogon dolero8_wlfo@yahoo.com
Ormoc City
Regional Office No. 9
Isabela City Provincial Tan Building, Roxas (062) 200 3666, 09177244338
Office Ave., cor. Strong dolebasilan@yahoo.com
Boulevard, Isabela City,
Basilan
Zamboanga City Ground Floor, Cortez (062) 991 3376, 09177244339
Provincial Office Building Evangelista St., dolezambocity@yahoo.com
Sta. Catalina.,
Zamboanga City
Zamboanga Del Norte 2nd Floor, DBP Bldg., (065) 212-2394, 09175706303
Provincial Office Turno, Dipolog City dolezanorte@yahoo.com
122
Office Address Contact Information

Zamboanga Del Sur 2nd Floor, Sevilla Bldg. (062) 214-2473 , 09177244337
Provincial Office F.S. Pajares Ave., San dolezambosur@yahoo.com
Jose District Pagadian
City
Zamboanga Sibugay 3rd Floor Chiong Bldg., (062) 333-2267, 09177244332
Provincial Office African Daisy Poblacion, dolesibugay@yahoo.com
Ipil, Zamboanga Sibugay
Regional Office No. 10
Bukidnon Provincial Provincial Capitol (088) 813-3401
Office Ground, Malaybalay City, dole10.bukidnon@gmail.com
Bukidnon
Cagayan De Oro City 2rd Floor Trinidad (088) 857-2583
Field Office Building, Corrales- dole10.cdo@gmail.com
Yacapin Street, Cagayan
de Oro City
Camiguin Provincial Rizal St., Poblacion, (088) 387-0481
Office Mambajao, Camiguin dole10.camiguin1@gmail.com
Province
Lanao Del Norte Field 3rd Floor Soda Trade (063) 221-6683
Office Building, Mariano dole10.ldnpfo@gmail.com
Badelles Sr. Street corner
De Leon Street,
Barangay Poblacion,
Iligan City, Lanao Del
Norte
Misamis Occidental Office G/F DOLE Bldg., CEO dole10.misocc@gmail.com
Compound Judge M.
Enerio St, Upper
Langcangan, Oroquieta
City, Misamis Occidental
Misamis Oriental Office 3rd Floor Trinidad Bldg., (088) 859-3794
Corrales-Yacapin Sts., dole10.misor@gmail.com
Cagayan De Oro City
Regional Office No. 11
ComVal Province Field Ground Floor, Merca 0975-038-2809
Office Bldg., Arabejo St., Purok dole11cvfo@gmail.com
13 Nabunturan,
Compostela Valley
Province
Davao City Field Office 3/F AMQ Bldg., Dacudao (082) 227-8772, (082) 227-7165
Ave. corner Lakandula dole11dcfo@gmail.com
St., Agdao, Davao City
Davao Del Norte Field G/F Milan Bldg., National (084) 216-1437
Office Highway, Tagum City, dole11dnfo@gmail.com
Davao Del Norte
123
Office Address Contact Information
Davao Del Sur Field Jankin Commercial (082) 553-2597
Office Center, Rizal Ave., Brgy. dole11dsfo@gmail.com
San Jose Digos City,
Davao Del Sur
Davao De Oro Field Office G/F Merca Bldg., Arabejo 0935-243-6182
St., Purok 13, dorfo@r11.dole.gov.ph
Nabunturan, Davao de
Oro
Davao Occidental Field #563 Geverola St., 0935-416-3389
Office Poblacion, Malita, Davao dole11dsfo@gmail.com
Occidental
Davao Oriental Field 1/F Oriental Arcade & (084) 811-3424, 09121821652
Office suites Bldg., Old Airport dole11dofo@gmail.com
Road, Dahican, City of
Mati Davao Oriental
Davao IGACOS Satellite Prk 3-B, Sitio Pasig, Brgy. dole11dsso@gmail.com
Office Peñaplata, Samal
District, Island Garden
City of Samal
Regional Office No. 12
North Cotabato Field Romeo Ma Building, (064) 288-1271
Office Quezon Boulevard, dole12.northcot@gmail.com
Kidapawan City
General Santos City Field 2nd Floor General (083) 552-3952, (083) 826-1230
Office Complex Bldg., Roxas dole12.sargen@gmail.com
St., General Santos City
Sarangani Field Office 2nd Floor, CAM Bldg., CP (083) 508-0044
Garcia St., Alabel, dole12.sarfo@gmail.com ,
Sarangani Province sardco.dole12@gmail.com
South Cotabato Field 102 Acepal Bldg., Mabini (083) 520-0545
Office Extension, Koronadal dole12.southcot@gmail.com
City, South Cotabato
Sultan Kudarat Field Door A, GRL Building, (065) 200-3929
Office National dole12.skfo@gmail.com
Highway, Barangay San
Pablo, Tacurong City,
Sultan Kudarat
Regional Office No. 13 (CARAGA)
Agusan del Norte 2nd Floor, Nimfa Tiu Bldg. (085) 300-1004, 815-0189, 09507742568
Provincial Office VII, J.P. Rosales Avenue, dole_adn@yahoo.com
Butuan City
Agusan del Sur Provincial Barangay Poblacion, San 0950-774-2565
Office Francisco, Agusan del dole_ads@yahoo.com
Sur

124
Office Address Contact Information
Surigao del Norte 2nd Floor, Yuipco-Lim (086) 827-2606 ,
Provincial Office Bldg., Surigao City, dolesdnfo@gmail.com
Surigao del Norte
Surigao del Sur Provincial 2nd Floor, LA Laurente (086)211-3378
Office Bldg., EDUHOME dolesurigaodelsur@gmail.com
Motorcycle Center,
Quintos St., Tandag City,
Surigao del Sur
Province of Dinagat Purok 4, Don Ruben, San 09507742564
Islands Satellite Office Jose, Dinagat Island dolepdiso@yahoo.com
PHILIPPINE OVERSEAS LABOR OFFICE (POLO)
ASIA
POLO Brunei Darussalam Philippine Embassy Telephone No.: (6732) 237-052
Simpang 336, Diplomatic Hotline No.: (6737) 291-316
Enclave, Jalan Fax: (6732) 236-980
Kebangsaan, Bandar Seri
Begawan, Brunei
Darussalam BA1210
POLO Hong Kong Philippine Consulate Telephone No.: (852) 5529-1880 / 6345-
General Office 9324 (OWWA)
No. 2 29/F United Centre,
No. 95 Queensway
Admiralty, Hong Kong
POLO Kaohsiung MECO Labor Center Telephone Nos.: (8867) 398-2475 / 398-
Grand 50 Tower, 9F-3, 7078
No. 80 Minzu 1st Rd. Fax: (8867) 398-0541
San Min District, Fax: (886) 988-976-596
Kaohsiung City, Taiwan
807
POLO Korea Philippine Embassy Telephone Nos.: (822) 3785-3634 / 35
17 42 Gil, Hoenamu-ro, Hotline Nos.: (8210) 6591-6290 (POLO)
Yongsan-gu, Seoul Fax: (822) 3785-3624
04346, Korea
POLO Kuala Lumpur Philippine Embassy Telephone Nos.: (603) 2181-7299 / 2161-
No. 1 Changkat Kia 2222
Peng, 50450 Kuala Hotline No.: (6017) 883-7089
Lumpur, Malaysia
POLO Macau Philippine Consulate Telephone No.: (853) 2871-5039
General Hotline No.: (853) 6687-2509
Unit 1406, 14th Floor AIA
Tower 251-301, Avenida
de Commercial de
Macau, Macau SAR

125
Office Address Contact Information
POLO Singapore Philippine Embassy Telephone Nos.: (65) 6737-3977 loc.
20 Nassim Road, 134, 135 / 107 (OWWA)
Singapore 258395 Hotline Nos.: (65) 81863549//
90235608 (OWWA)
POLO Taichung MECO Labor Center Telephone Nos.: (8864) 23228836 ext
th
No. 220, 20 Floor Sec. 2 14
Taiwan Boulevard West Hotline No.: (8869) 66537732
District, Taichung City Fax: (8864) 23222889
40354, Taiwan
POLO Taipei MECO Labor Center Telephone Nos.: (8862) 2658-9210 /
2F, Chang Hong New Era 2658-9211
Building Hotline no: 932- 218057
55 & 57 Zhouzi Street, Fax: (8862) 2658-9123
Neihu District 114, Taipei,
Taiwan ROC
POLO Tokyo Philippine Embassy Telephone Nos.: (813) 6441-0428 / 0478
5-15-5 Roppongi Minato- Fax: (813) 6441-3436
Ku, Tokyo 106-8537,
Japan
POLO Osaka Philippine Consulate
General
7/F Urban Center
Midosuji, 4-3-5 Awaji-
machi, Chuo-ku Osaka,
Japan
POLO Australia Philippine Embassy Telephone No.: (612) 6273-8882
No. 1 Moonah Place, Fax: (612) 6273-3984
Yarralumla, ACT 2600,
Australia
POLO New Zealand Philippine Embassy Telephone Nos.: (644) 8903741 /
50 Hobson St. Thorndon 8903742 / 8903744
Wellington, New Zealand
6011

MIDDLE EAST
POLO Abu Dhabi Philippine Embassy Hotline No.: (9715) 62709157
W-48, Street No. 8,
Sector 2-23 Plot 51, Al
Qubaisat, Abu Dhabi,
UAE P.O Box 3215
POLO Alkhobar Philippine Overseas Telephone No.: (96613) 894-1846 / 894-
Labor Office 2890/
4th Street Prince Hotline No.: (96653) 4495729
Hamoud, Aqrabiya, Fax: (96613) 899-5714
Alkhobar, Kingdom of
Saudi Arabia

126
Office Address Contact Information
POLO Bahrain Philippine Embassy Telephone No.: (973)177-40951
Villa 939 Road 3220, Blk Hotline No.: (973)177-40139
332, Mahooz Area, PO
Box 26681 Kingdom of
Bahrain
POLO Dubai Philippine Overseas Telephone No.: (9714) 220-7011
Labor Office Hotline No.: 050-652-6626
Villa No. 2 Street No. 26,
Beirut Street, Al Qusais
3, P.O. Box 4960 Dubai
UAE
POLO Israel Philippine Embassy Telephone Nos.: (9723) 602-2496 / 544-
18 Bnei Dan Street, Tel- 4531
Aviv, Israel Fax: (9723) 544-4584
POLO Jeddah Philippine Consulate Telephone No.: (9661) 22860274 Hotline
General Nos. : (9665) 69819720 / 61297677
Building No. 4663, Fajer
Street, Al Rehab District
6, Jeddah 21412
Kingdom of Saudi Arabia
POLO Jordan Philippine Overseas Telephone No.: (9626) 593-0464
Labor Office
No. 28 113 Al ManarBldg.,
Khalil Yaseen Al Talhouni
St., Deir Ghbar Amman,
Jordan
POLO Kuwait Philippine Embassy Telephone Nos.: (965) 2202-2162 to 65
Villla 816, Block 1, Street Hotline No.: (965) 94039063
101 corner Abdullah
Abdullaziz Al Humaidi
Street, Al Siddeeq Area,
South Surra, State of
Kuwait
POLO Lebanon Philippine Embassy Telephone No.: (961) 05953523 Hotline
2nd Floor W Building, No.: (961) 71418657
Mar Geries Street Hadat,
Baabda, Lebanon 1003
POLO Morocco Philippine Overseas
Labor Office
#1 Avenue Al Arz, Block
1 Sector 8, Hay Riyad,
Rabat, Morocco 10100
POLO Oman Philippine Embassy TeleFax: (96824) 605-177(OWWA)/ 605-
House No. 1045, Way 171(POLO)
No. 305 Al Kharijiyah Hotline No. (96893) 557-931
Street, Al Shatti Qurum,
Muscat

127
Office Address Contact Information
POLO Qatar Philippine Embassy Telephone Nos.: (974) 4488-3858/ 4486-
20th Floor, Al Jazeera 8001/4486-1220
Tower Hotline Nos.: (974) 5054-0707 / (974)
Bldg. 186, Conference 3030- 4778 / (974) 7704- 7356
Center Street
No. 836, Zone 61, West
Bay
Doha, State of Qatar
POLO Riyadh Philippine Overseas
Labor Office
No. 49 Shat Fairuz, Umm
Al Hamam Ash Sharqi
P.O. Box 94366, Riyadh
12321, Kingdom of Saudi
Arabia
POLO Syria Philippine Embassy
*No POLO operations 56 Hamze IBM Abdul
Mutaleb Street, West
Mezzeh, Damascus,
Syria
POLO Unaizah Philippine Overseas
Labor Office
No. 49 Shat Fairuz, Umm
Al Hamam Ash Sharqi
P.O. Box 94366, Riyadh
12321, Kingdom of Saudi
Arabia
AMERICAS & TRUST TERRITORIES
POLO Los Angeles Philippine Consulate Telephone No.: (1213) 9442599
General
3435 Wilshire Blvd Suite
550, Los Angeles, CA
90010, USA
POLO Toronto Philippine Consulate Telephone Nos.: (1416) 975-8252 /
General (1416) 975-8272 / (1416) 975-1771 Fax:
160 Eglinton Avenue (1416) 975-8277
East Suite 200, Toronto
Ontario M4P 3B5 Canada
POLO Vancouver Philippine Consulate Telephone No.: (604) 641-1234
General
Philippine Overseas Fax: (1604) 641-1279
Labor Office
Suite 611, World Trade
Center Office Complex
999 Canada Place,
Vancouver, BC, Canada
V6C3E1

128
Office Address Contact Information
POLO Washington D.C. Philippine Embassy Telephone No.: (1202) 467-9426
1600 Massachusetts Fax: (1202) 887-5830
Ave., N.W. Washington,
D.C. 20036
EUROPE
POLO Berlin Philippine Embassy Telephone No.: (49030) 864-9500 loc 301
3rd Floor, Luisenstrasse
16, 10117 Berlin,
Germany
POLO Geneva Philippine Mission to the Telephone No.: (4122) 738-7513 Hotline:
United Nations (4122) 738-7513
47 Avenue Blanc 1202
Geneva, Switzerland
POLO Greece Philippine Embassy Telefax: (30210) 698-3335
10 Fthiotidos Street,
Ambelokipi, Athens,
Greece 115 23
POLO London Philippine Embassy Telephone Nos.: (44207) 451-1832 / 451-
6 Suffolk Street, London, 1833 / 839-8039
SW1Y 4HG Fax:(44207) 839-7345
POLO Madrid Philippine Overseas Telephone Nos.: (3491) 577-6755/ 781-
Labor Office 8625
Calle Serrano 161 Planta Hotline Nos.: (3491) 577-6755 / (3460)
Baja 352-1660
28002, Madrid, Spain
POLO Milan Philippine Consulate Telephone No.: (3902) 668-4647
General
Viale Stelvio, 71 Milan
20159, Italy
POLO Prague Philippine Embassy
Senovazne Namesti 8,
Prague 1, 110 00, Czech
Republic
POLO Rome Philippine Embassy Hotline No.: (39333) 2420732
Via Aurelia 290-A, 00165
Rome Italy

129

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