Joel Paulose Varghese

+1647 879 5247

135 Lynedock Crescent
North York, ON M3A 2B3
jpaulosevarghese@gmail.com

OBJECTIVES
Looking forward to an opportunity in an atmosphere where I can improve my core abilities
while making a significant contribution to the success of the company.

EDUCATIONAL QUALIFICATIONS
 Pursuing Supply chain and operations (Centennial College, Toronto) (Present)
 Completed 12th Grade in science stream (St Behanan’s Higher Secondary School) (2020-2021)

 Completed 10th Grade (St Behanan’s Higher Secondary School) (2018-2019)

SKILLS & ABILITIES

 Communication Skills: Friendly, interactive easily with others, and become a friend.
 Teamwork: Excellent team player and willing to collaborate with people
of different backgrounds
 Hardworking: Work with passion and dedication.
 Quick Learner: Learn new things quickly and easily.
 Excellent in SEO/SEM, Database marketing, MS power point, MS Word, and MS Excel.

EXPERIENCE
VOLUNTEER AT THE BHARAT SCOUTS AND GUIDES(JUNE 2019 - JULY 2021)
 In charge of organizing Kick-Off activities for approximately 250 students in 2020 and 2021
 Increased the social skill presence of the student's organization by 48% in 2021

CUSTOMER SERVICE CHAT ASSOCIATE AT LIVA TOURS AND TRAVELS(JAN 2022

– NOV 2022)
 Worked as chat associate in client support
 Works with clients who have complaints, orders, or require information about services
purchased from the organization.
 Maintain friendly relation with clients and solves clients’ concerns

Professional Fundraiser at SOS Children’s Villages Canada(JAN 2023-MAR 2023)

 Highly skilled in customer service and can communicate effectively with clients
 Excellent Customer Service and interpersonal skills
 Self-motivated and possess a strong desire to succeed and meet goals
 Identified customer needs and upsold to higher-value products as often as possible
AVAILABILITY

Sunday Monday Tuesday Wednesday Thursday Friday Saturday

Open Open Open Open Open Open Open

**Morning Shifts and Night Shifts (Full Time/Part-time) are Both Preferred