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INDUSTRIAL TRAINING HANDBOOK

Prepared by
Internship Committee 2021
Academic Department,
Kolej UNIKOP,
Block 3420, Persiaran Semarak Api Cyber 4,
63000 Cyberjaya, Selangor.

NAME : ________________________________
STUDENT ID : ________________________________
PROGRAM : ________________________________
YEAR : _________________________________
TRAINING COMPANY: ________________________________

Version 1 (April 2021)


UNIKOP Industrial Training Handbook Version 1 (April 2021)

CONTENTS

1.0 BACKGROUND ................................................................................................................... 3


1.1 The objectives of Industrial Training include: ..................................................................... 4
2.0 UNIKOP INTERNSHIP COMMITTEE................................................................................. 4
3.0 INTERNSHIP PROCESS ...................................................................................................... 5
3.1 PDRM .......................................................................................................................... 5
3.2 Corporate Company ..................................................................................................... 6
4.0 BASIC GUIDELINES ........................................................................................................... 7
4.1 Guidelines for Students ...................................................................................................... 7
4.2 Guidelines for Academic Supervisor ................................................................................... 9
4.3 Guidelines for Field Supervisor .......................................................................................... 9
4.4 The Evaluation of Internship and Assessments ...................................................................10
5.0 GUIDELINES FOR INTERNSHIP TRAINING LOGBOOK .................................................11
6.0 GUIDELINES FOR INTERNSHIP WORKPLACE REPORT ...............................................12
7.0 GUIDELINES FOR INTERNSHIP PRESENTATION SLIDES .............................................14
8.0 GUIDELINES FOR ORAL PRESENTATION ......................................................................16
9.0 SUBMISSION GUIDELINES ...............................................................................................18
Appendix A: Internship Application Form ....................................................................................19
Appendix B: Module Registration Form .......................................................................................20
Appendix C: Report Duty Form ...................................................................................................21
Appendix D: Field Supervisor Evaluation Form ............................................................................22
Appendix E: Internship Training Logbook Coversheet...................................................................24
Appendix F: Internship Workplace Report Coversheet ...................................................................25
Appendix G: Academic Supervisor Company Visit Report ..............................................................26

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UNIKOP Industrial Training Handbook Version 1 (April 2021)

1.0 BACKGROUND

Industrial Training is a compulsory course for all relevant programmes with internship
requirements for completing the programme in UNIKOP. This industrial training aims to
develop good character such as complying with the company’s terms and conditions, teamwork,
punctuality, good attitudes and willingness to learn. The training gives students hands on
experience of the natural working environment and application of classroom theories.

The final year students from industrial training embedded programmes will be placed as interns
in industrial settings. The students will be required to look for any organization in the relevant
field willing to take them as an intern during the practicum. The students will be required to
perform the internship to learn real-life situations, especially in making decisions and problem-
solving. The working and learning experience will be reflected in a portfolio to be prepared
during the training. This is a self and independent learning term with no classroom learning or
constant supervision from lecturers; rather, supervision and guidance will be provided by the
supervisors at the workplace.

A logbook, workplace report, field supervisors’ evaluation form, and oral presentation slides
should be submitted to the respective academic supervisors. The internship committee will
schedule an oral presentation session with the panel of lecturers to evaluate and discuss their
experience and new knowledge acquired or obtained during the internship. Appropriate marks
will be awarded for the assessment components according to the evidence shown in the logbook
and report prepared; supervisors report, oral presentation slides and the outcome of oral
presentation.

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UNIKOP Industrial Training Handbook Version 1 (April 2021)

1.1 The objectives of Industrial Training include:

a) To expose students to organizational experience and knowledge, which are required in


the industry.
b) To apply the knowledge taught in the lecture rooms in real industrial situations.
c) To share the experience gained from the ‘Industrial Training’ in discussions held in the
lecture rooms.
d) To get a feel of the work environment.
e) To gain exposure on organizational, procedural workflow management, implementation,
and technical report writing in works/projects.
f) To expose students to the responsibilities and ethics of front liners.
g) To expose the students to prospective future employers.

2.0 UNIKOP INTERNSHIP COMMITTEE

INTERNSHIP COORDINATOR Mr Shankar Durairaja


Lecturer and PL Law Enforcement

HEAD OF SCHOOLS (HOS) Mdm Sharifah Nuril Barieyah


HOS Investigation and Enforcement

Mdm Nur Afiqah Nadia Binti Roslan


Representative for SOMA

PROGRAM LEADERS (PL) Miss Paveethra Manian


PL Policing and Investigation

Miss Vinotha Mariappan


PL Investigation Services

Miss Ezyan Eryany Binti Abdul Talib


PL Corporate Investigation

Miss Siti Haslinda Binti Mukhtar


PL Science and Technology

Mr Raymond Augestin
PL Psychology

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UNIKOP Industrial Training Handbook Version 1 (April 2021)

3.0 INTERNSHIP PROCESS

3.1 PDRM

INTERNSHIP APPLICATION (students


Admission Unit distributes the 1st briefing with all the potential need to fill up their latest house
briefing information to students via internship students by the address) & MODULE REGISTRATION
email. respective PLs. FORM will be shared to the
students by the respective PLs.

Admission Unit will provide


The forms need to be filled up and APPROVAL LETTER and INTERNSHIP
submitted to the repective PLs Obtain approval from PDRM PLACEMENT CONFIRMATION
within 3 working days LETTER to students to bring during
the reporting day.

2nd briefing will be conducted. All Students need to submit their


Students will be informed about
the relevant information regarding REPORT DUTY FORM to the
their academic supervisors and
intership will be shared to the respective PLs within 3 weeks of
assessment components.
students. internship commencement.

Students need to submit their log


book, workplace report, field
Academic supervisors need to do
supervisor's evaluation report, and
3rd breifing will be conducted by the 1st marking. Oral presentation
oral presentation slides to the
the respective PLs (week 10/11) schedules will be shared with the
respective academic supervisors
students.
within 2 weeks from the last day of
the internship

FInal marks will be given to the


Oral presentation session will be Exam Unit. EBM will be conducted
2nd marking will be carried out.
carried out face to face or online. and grades will be released to the
students.

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3.2 Corporate Company

INTERNSHIP APPLICATION
(students need to fill up their
Admission Unit distributes the 1st briefing with all the potential
latest house address) & MODULE
briefing information to students internship students by the
REGISTRATION FORM will be
via email. respective PLs.
shared to the students by the
respective PLs.

Students need to get verbal


The forms need to be filled up Admission Unit will send the
approval from the chosen
and submitted to the respective COVER LETTER to the respective
corporate company for their
PLs within 3 working days company and the students.
intership placement.

Admission Unit will send the


Students submit APPROVAL
Students/ Admission Unit will INTERNSHIP PLACEMENT
LETTER from the company with
receive the APPROVAL LETTER CONFIRMATION LETTER to
the MODULE REGISTRATION
from the company. students to bring during the
FORM to Admission Unit.
reporting day.

2nd briefing will be conducted. All Students need to submit their


Students will be informed about
the relevant information REPORT DUTY FORM to the
their academic supervisors and
regarding intership will be shared respective PLs within 3 weeks of
assessment components.
to the students. internship commencement.

Students need to submit their log


book, workplace report, field
Academic supervisors need to do
3rd breifing will be conducted supervisor's evaluation report,
the 1st marking. Oral
(week 10/11) by the respective and oral presentation slides to
presentation schedules will be
PLs. the respective academic
shared with the students.
supervisors within 2 weeks from
the last day of the internship

FInal marks will be given to the


Oral presentation session will be Exam Unit. EBM will be
2nd marking will be carried out.
carried out face to face or online. conducted and grades will be
released to the students.

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UNIKOP Industrial Training Handbook Version 1 (April 2021)

4.0 BASIC GUIDELINES

4.1 Guidelines for Students

1. The internship will only be offered to students who have fulfilled the pre-requisites according
to MQA standards.
2. Eligible students must register themselves with their respective Program Leaders by
completing and submitting the Internship application (Appendix A) and module registration
form (Appendix B).
3. Students are required to choose either PDRM or corporate organizations for their internship
placement.
4. The list of IPKs & IPDs available would be provided for students to choose from and to be
written in the application form.
5. Changes cannot be made to the internship placement given.
6. Allowance for interns depends on the internship organizations.
7. Allowance will not be given to interns at the government agencies.
8. The internship organizations and College Unikop will not provide accommodation and
transportation during the term of the internship.
9. Switching of placement between interns is strictly not allowed.
10. Students applying for the corporate organization may request for cover letter from the
respective faculty as evidence of UNIKOP students by submitting the Internship application
(Appendix A) and module registration form (Appendix B).
11. Students are to ensure the details provided in the forms are correct with the latest residential
address of the student.
12. Students are to attend the internship workshop that the college will hold before the
commencement of the industrial training.
13. Students must report for duty at the specified date / and place (Appendix C).
14. Students must make sure that the participating company supervisor completes the report duty
form (Appendix C).
15. Students are to undergo training for the designated period as per the programme.

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16. Students should not tarnish the image of UNIKOP by exhibiting negative behaviour during
the training period, which will discourage the company from participating in future
programs.
17. The students need to keep details of their work assignment in their logbook.
18. Students are not allowed to take any modules during the training period.
19. Students must comply with the rules and regulations of the company, such as punctuality and
dress code.
20. Any issues regarding internship should be referred to the respective program leaders
immediately.
21. Any misbehaviour or misconduct would not be tolerated, and strict action will be taken.
22. Students are encouraged to communicate with their designated internal supervisors and
discuss any matter about the training.
23. Students are responsible for completing all the components diligently and submitting to the
college in due time.

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4.2 Guidelines for Academic Supervisor

1. Each student will be assigned an academic supervisor during industrial training.


2. In the absence of the designated supervisor, another supervisor will be appointed by the
college.
3. The academic supervisor will supervise the interns in all aspects of the internship and be the
main contact point for the students.
4. Academic supervisors collect the internship student’s assessment components and are to 1st
mark all the components.
5. The designated supervisor will pay a visit to his/her students at the participating companies at
least once during the training period. The purpose of the visit is to obtain feedback and
update progress on student’s training. The academic supervisor needs to fill up the academic
supervisor company visit report form (Appendix G) and submit it to the Internship
Coordinator within three working days.
6. The objective of the academic supervisor(s) visit to the training place are as follows:
a) To visit the students involved with Industrial training and discuss with training
supervisor(s) on the training program or other matter concerned. Discussions will be
held with the training supervisor as well as the student.
b) To send courtesy visits and at the same time establish industrial relations between the
University and the industries.
c) To survey any new training places for industrial training.
d) To discuss the possibility of students’ job placement with the company. The students
and the company will be informed on the date and time of the visit.

4.3 Guidelines for Field Supervisor

1. Each intern is supervised by a professional staff person who has some expertise in the intern’s
work area.
2. In many ways, the field supervisor becomes a mentor/teacher responsible for orienting and
training the intern and guiding and evaluating the intern’s work.
3. On-site supervision is often the determining factor in successful internships that produce
maximum learning for the student and benefits for the organization.

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4. Upon the arrival of the internship, students will need an introduction to the field supervisor’s
organization, including the structure, policies (formal & informal), dress code, agency
mission, clientele, and confidentiality issues.
5. Consider the necessary resources and prepare a workspace for the student to do the job
successfully.
6. The field supervisors need to determine what time and when they will be available during the
week for their student to access them.
7. Consider responsibilities that are career-related, challenging, and realistic for the internship
students to complete.
8. The field supervisors also need to:
a) Clarify the agency’s mission, clientele, and confidentiality issues.
b) Orient, the student to their new work environment and safety issues.
c) Discuss what roles and responsibilities the student will have.
d) Provide supervisor contact information, including phone and email.
e) Outline agency policies, including dress, parking, and hours.
f) Conduct an orientation and training session.
g) Clarify the access a student has to a field supervisor during the week.
h) Assign duties that are career-related, challenging, and realistic.
i) Provide the necessary resources to do the job successfully.
j) Include the student in daily activities
k) Provide detailed explanations of tasks students are starting.
l) Provide timely feedback regarding student’s job performance through the evaluation
process and daily interaction.
m) Encourage networking by creating opportunities for the students to interact with key
people within the organization.
n) Offer real, meaningful work to the interns that they can showcase in their professional
portfolio.

4.4 The Evaluation of Internship and Assessments

1. The criteria for evaluation is divided into four components


a) Internship Training Logbook

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b) Internship Workplace Report


c) Field Supervisor Evaluation
d) Oral Presentation Slides and Oral Presentation
2. The college determines scale of grading.
3. If the students are unhappy with the training environment or find inconspicuous matters
regarding the training, the students has to report to his/her respective academic supervisor.
4. The respective internal supervisor discusses the problem with the students and the Internship
committee before taking necessary action.

5.0 GUIDELINES FOR INTERNSHIP TRAINING LOGBOOK

1. The Internship training logbook is a record of both the attendance and activities performed by
the students.
2. Students must record their daily tasks in the logbook. (ALL entries must be written in
English).
3. In the “Activities” column, students should briefly explain their activity for each day. Each
entry of the logbook will represent a week task.
4. All related documents, such as MC must be attached to the respective page.
5. The person who will verify each of your logbook MUST be an individual who is directly
involved in supervising you.
6. Signature and stamp required.
7. Bring this logbook EACH TIME you meet your supervisors.
8. You should meet your supervisor and obtain his/her verification at the end of every week.
9. Students need to use the provided coversheet as the front cover (Appendix E).
10. The student is strongly advised to commence writing the Industrial Training Logbook as
early as at the beginning of the training period to ensure timely completion of the report.
11. This internship training logbook MUST be submitted to your academic supervisors at the end
of your internship.

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6.0 GUIDELINES FOR INTERNSHIP WORKPLACE REPORT

1. An Industrial workplace report should be prepared for each period of approved placement.
2. The report is expected to demonstrate practical and professional skills through technical
experience and theoretical knowledge.
3. Development of skills in dealing with people and communication skills form part of the
training experience.
4. Guidelines to the report are as follows:
a) Each part of the report should have a title, followed by subheadings wherever
necessary.
b) 1 ½ or double spacing
c) 1 ½ or double spacing between lines of text
d) Single spacing for tables (if applicable) with one additional spacing at the end of the
row
e) The table is ‘autofit to contents’, and contents of the table are left-justified. Only the
headings are centered on the cell.
f) All tables need to have appropriate titles and tables with reference numbers.
g) If applicable, figures are to be centered on the page with no text to either side.
h) All figures need to have appropriate titles and table reference numbers.
i) Size 12 font: Calibri or Times New roman
j) Number the pages accordingly
k) Bullet points are not allowed
l) Between 5000-6000 words (18-22 pages).
m) Students need to use the provided coversheet as the front cover (Appendix F).
n) The binding should be softcover and spiral bound.
5. This internship workplace report MUST be submitted to your academic supervisors at the
end of your internship.
6. Contents of the report:
a) Acknowledgement

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• This part acknowledges the assistance, guidance, and support of any person or
organization that the students think contributed to the successful completion of the
internship training and report.
b) Abstract / Summary
• This part is an abstract or summary of the practical training.
• It includes information about the place where the practical training was done, the
tasks carried out, and the most relevant reflections on the practical training.
• The length is about half (1/2) to three quarters (3/4) of a page and must be typed in
double space.
c) Introduction and Objectives
• This is a short section containing the background information of the organization,
organizational structure, departments and staff, and other relevant information.
• A sub-heading that contains the objectives of the practical training should also be
included in this section.
d) Company Background
• Mission
• Vision
• Objective
• PDRM/COMPANY Background
e) Job-Related in each department
• The job scope of each department (eg: Jabatan Integriti- JobScope)
f) Duties and Responsibilities
• List of duties and job description or tasks at the department’s student spend most of
their time.
• Work environment and physical layout of the department.
• The new skills gained during the term of the internship.
• Human relations and interpersonal relations among staff, supervisor and client
experienced by students.
• Things that could be improved by company.
g) Records Management

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• Filing systems that the company has used. (e.g manual or electronic filing system).
h) Conclusion and Recommendation
• This part is the final comment or personal judgment by the students of the internship
training.
• Students can state the outcomes of their practical training and whether it has prepared
them for a future career.
i) Appendices
• The appendices can be computer printouts, descriptions of processes or operations,
storyboards, scripts, pictures, press releases, paper cuttings, etc.
• These appendices should not be incorporated into the main report.
• Wherever possible, charts, graphics and other illustrative materials should be placed
in this section.

7.0 GUIDELINES FOR INTERNSHIP PRESENTATION SLIDES

1. To ensure that the amount of information that a student must present matches the amount of
time allotted, limit the slides to no more than 15 slides (minimum 12 slides).
2. Following is a suggestion of the topics of each slide:

Slide Topic Description


1 Title a) Include the following information:
• Unikop logo
• Student’s Name
• Student’s ID Number
• School Name
• Programme
• Date, time, venue of the presentation
• Information about the organization where the
student interned, such as the logo, name,
location

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2 Agenda a) List the agenda for the presentation.


b) Typically, the items in the plan should correspond
to the sections in your written report, plus
“Discussion and questions.”
c) An example of an agenda is:
• About the internship
• Details of the tasks carried out by the student
• Lessons learned
• Suggestions
• Discussion and question
3-5 About the internship a) List the following (be as brief as possible):
• Name of the company
• Job title or role (either the actual title or a brief
description
• Location of the organization
• Supervisor/ Supervisors
• Names of the departments to which the student
were assigned
• Other key details
5-8 About of the tasks a) The process used to create the deliverable (just list
the key milestones).
b) Critical challenges faced (student’s need to state
how he/she addressed them, but they need not list
the solution on the slide).
c) If the student wants to show a sample screen or
slide of the project, please do so. This may require
an additional slide.
9-10 Lessons Learned a) Name the key lessons learned in the internship.
b) Just write the one-sentence lesson student need to
use his/her oral presentation to provide details.

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11 Suggestions a) Provide the highlights of the suggestions in the


following order (Students should have at least one
suggestion in each category):
• For the host organization
• For the internship committee
• For future interns
12 Discussion and questions a) Use a graphic to communicate this message.

3. The format of the slides are as follows:


a) Includes the contents as stated above
b) Slides number: minimum of 12 slides, maximum of 15 slides
c) Include slides numbers

8.0 GUIDELINES FOR ORAL PRESENTATION

1. The internship presentation is a public presentation of the students’ internship training


logbook and workplace report.
2. It provides the students with an opportunity to “show off” all they have learned through this
experience.
3. Key Participants in the Internship Presentation:
a) Chair, the person who moderates the meeting.
b) Academic supervisor of the respective students who review the student’s logbook, report
and assess its’ educational quality.
c) Internal Examiners, one or two lecturers from the same or different school who can
assess the students’ overall performance and knowledge.
d) Others, usually representatives from Admission Unit and Exam Unit.
e) Internship student.

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4. Agenda of the Presentation


Allotted time Agenda
0:00 – 0:05 The chair of the session introduces the session and describes
responsibilities.
0:05 – 0:20 Presentation by the student
0:20 – 0:25 Questions and comments about the report.
The chair moderates this part of the session.
0:25 – 0:30 The end of the oral presentation session.

5. There are two-time issues related to the internship presentation:


a) Making sure everyone shows up promptly at the scheduled start time.
b) Keeping within the time limit of the presentation.
c) The examiners have enough time for questions and deliberations; the formal presentation
may not exceed 15 minutes. (Remember, the presentation only needs to provide a
summary of the logbook and report; all the examiners have read the logbook, report, and
presentation slides.

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9.0 SUBMISSION GUIDELINES

1. The internship training logbook should be submitted in the following order:


a) Internship Training Logbook Cover Sheet
b) Report Duty Form
c) Logbook Content
d) Field Supervisor’s Evaluation Form

2. Internship Workplace Report should be submitted in the following order:


a) Internship Workplace Report Cover Sheet
b) Report Content
c) Oral Presentation Slides
3. All the above components should be submitted to their respective academic supervisors
through Pos within 2 weeks after the end of the internship term.

4. Postage details are as below:

Academic Supervisor’s Name


Academic Department,
Kolej UNIKOP,
Block 3420, Persiaran Semarak Api Cyber 4,
63000 Cyberjaya, Selangor.

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Appendix A: Internship Application Form

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Appendix B: Module Registration Form

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Appendix C: Report Duty Form

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Appendix D: Field Supervisor Evaluation Form

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Appendix E: Internship Training Logbook Coversheet

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Appendix F: Internship Workplace Report Coversheet

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Appendix G: Academic Supervisor Company Visit Report

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