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The given bar chart gives information about how customers felt toward the job at the nation’s

major airlines while the table illustrates the proportion of people who were satisfied with 5 types
of service of experience in the flight  in the US between 1999 and 2007.

Overall, it is clear that the majority of customers were really satisfied with what the nation’s
major airlines were doing. Moreover, most of the clients were interested in courtesy of flight
attendants and while the comfort of seats was opposite.

As can be seen in the bar chart, there was an upward trend for the number of people who were
satisfied with the nation’s major airlines about 65% in 1999, followed by a slight increase to 72%
in 2007. Meanwhile, The number of dissatisfied individuals witnessed a marginal reduction over
a period of  8 years.

Regarding the table, two services that made customers feel the most comfortable were courtesy
of flight attendants and check-in/gate agents at about 90% for both services in 2000.By contrast,
the figure for the number of people who were least satisfied with the price of tickets was exactly
45% in 1999, at which point this figure started to go up gradually to 65% in 2007.

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