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SERVICE MANUAL
8090114
Publication date: Oct 2012
Service manual WM70.C
2
Service manual
Contents
Updates...................................................................................................................................................................................................................................................4
Introduction..........................................................................................................................................................................................................................................5
General product information.....................................................................................................................................................................................................6
Troubleshooting strategy...............................................................................................................................................................................................................6
Panel..........................................................................................................................................................................................................................................................7
Knob and button descriptions....................................................................................................................................................................................................7
LCD description.................................................................................................................................................................................................................................7
Settings....................................................................................................................................................................................................................................................8
Service menu.......................................................................................................................................................................................................................................9
Service menu content.................................................................................................................................................................................................................. 10
Notes for custom programmes............................................................................................................................................................................................. 13
Making a custom programme.................................................................................................................................................................................................. 14
Program chart.................................................................................................................................................................................................................................. 15
Fault indicators................................................................................................................................................................................................................................. 18
Components and measurement values............................................................................................................................................................................. 19
Thermistor measurement values........................................................................................................................................................................................... 20
Technical data.................................................................................................................................................................................................................................... 21
Tools....................................................................................................................................................................................................................................................... 21
Wiring diagram................................................................................................................................................................................................................................ 22
Panel and control card replacement................................................................................................................................................................................... 32
Wash agitator removal................................................................................................................................................................................................................ 34
Service manual WM70.C
Updates
4
Service manual WM70.C
Introduction
You are holding the service manual for WM70.C washing machines.
It should be easy to service a washing machine. It is important that you, as a service technician,
are provided the necessary conditions to work in an efficient and satisfactory manner. Our hope is
that this service manual will prove a useful tool in your daily work.
The type plate is located on the inside of the front door (see image below).
Type designation
WM 70.C
BRUKSANVISNING
Ha alltid maskinens brukanvisning tillgänglig vid service
5
Service manual WM70.C
Troubleshooting strategy
• Ask the customer to describe the problem.
• Check whether the customer’s description matches any service code.
No
Fault found?
Yes
Incorrect installation or external factors that affect performance and functionality (for
example, water pressure, electrical supply, drainage).
The machine operates normally. No deviations can be found. The customer probably needs
to be informed about proper use of the machine. If necessary, also inform the customer
about the guarantee conditions and the fact that the customer will be charged for the
callout.
Open the service menu:
1. Check the settings
2. Run a test cycle
3. Note any fault codes
If the above actions do not uncover the fault:
• Conduct general troubleshooting. Use the documentation available at ServiceSaver
(service manuals, service memos, wiring diagrams and other documents).
Yes No
Fault found? Fault diagnosed?
No Yes
Yes
OK? Repair and check function/
safety.
No Contact technical support
for assistance.
Satisfied customer!
6
Service manual WM70.C
Panel WM70.C
S1
J1 LCD S4 S5
Programmes: A total of twenty-two programmes, three of which can be customised via the
service menu. A maximum of ten programmes can be activated/available to the
end user at the same time.
Settings: Four (Language, Child-safe start, Automatic door opening, Temperature)
Programme selector
Turn clockwise or anti-clockwise to cycle through the different
programmes and options in the various menus.
Start
Start/Stop button
Stop • Start programme
• Stop programme. Press and hold for 3 seconds.
Key button
Start • Opens the door once the programme has ended.
Stop
• Opens the door during a programme to add more laundry.
• Confirm selection in the settings and service menus.
LCD description
7
Service manual WM70.C
Settings
Opening the settings menu
Is the machine on? First turn off the power at the main power
Start På/Av
Stop
+ switch (S1).
Press and hold the Key button (S5) while simultaneously pressing
the main power switch (S1).
Start Press the Key button (S5) 5 times within 10 seconds. The settings
Stop
menu now opens.
5X
Start Press the Key button (S5) to select an item in the settings menu.
Stop
2
Turn the programme selector (J1) to cycle through the different options for
3 that setting.
Start Press the Key button (S5) to select one of the settings.
Stop
4
Start Press the Start/Stop button (S4) to save the settings and return to the
Stop
5 programme menu.
8 Continous ...
Service manual WM70.C
... continous
°C/°F °C
°F
Water inlet Cold Valid for products manufactured from February, 2012. For
Hot products manufactured before February 2012, see service menu
setting 21.
Service menu
Opening the service menu
På/Av If the machine is on: First turn off the power at the main power
+
Start
Stop
switch (S1).
Press and hold the Start/Stop button (S4) while simultaneously
pressing the main power switch (S1).
Start
Stop ×5 Press the Start/Stop button (S4) 5 times within 5 seconds. The
service menu now opens.
Start Press the Key button (S5) to confirm/save or go back one step.
Stop
6
NB:
7 or The different options in the service menu vary in terms of the
number of alternative selections and settings.
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Service manual WM70.C
13 Test
Diagnostics Test valve 1 Inlet valve 1 is open.
Test valve 2 Inlet valve 2 is open.
Test valve SM Inlet valve 1 and 2 are open.
Test valve 3 Inlet valve 3 is open.
Test heater Heater on up to max. 60°C.
Test motor The motor normally runs at 49 rpm.
Test drain The drainage pump runs.
Test spin The machine runs a spin sequence, the drainage pump runs.
Test door The door lock is activated and the door opens. Returns to the
programme menu.
14 Total The machine is restored to its factory settings. Returns to the
reset programme menu after Total reset.
15 ABC The custom programmes (Pr20-Pr22) are reset. Returns to the
reset programme menu after ABC reset.
Return Press the Key button (S5) to return to 1 Service.
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Service manual WM70.C
11
Service manual WM70.C
12
r
Service manual WM70.C
t e s fo
e s e no nce!
Notes for custom programmes ave t refere
h
S re
futu
Make a note of the settings you make when creating custom programmes (Pr20, 21, 22).
Notes
Pr 26 34 Pre 341 Number of
wash 342 Water level
343 Time
344 Heat temp
35 Main 351 Temperature
wash 352 Water level
353 Reheat temp
354 Reheat time
355 Work time
36 Rinses
37 Extra spin
38 Spin speed
39 Spin time
Pr 27 34 Pre 341 Number of
wash 342 Water level
343 Time
344 Heat temp
35 Main 351 Temperature
wash 352 Water level
353 Reheat temp
354 Reheat time
355 Work time
36 Rinses
37 Extra spin
38 Spin speed
39 Spin time
Pr 28 34 Pre 341 Number of
wash 342 Water level
343 Time
344 Heat temp
35 Main wash 351 Temperature
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Service manual WM70.C
Programming
Turn the programme selector (J1) to “3 Special”.
1
Start Press the Key button (S5) to open the “3 Special” menu.
Stop
2
Start Press the Key button (S5) to open one of the options, Pr20, Pr21
Stop
4 or Pr22. Now you can create your programme by selecting from
the various options and settings.
Turn the programme selector (J1) to cycle through the different menus:
-34 Pre wash
-35 Main wash
-36 Rinses
5 -37 Extra spin
-38 Spin speed
-39 Spin time
Return
Start Press the Key button to open one of the menus.
Stop
6
Start Press the Key button to save the setting and return to the
Stop
8 previous menu level. Repeat steps 5 to 8 to program the
remaining settings.
Start Once you have finished creating the programme, press the Start/
Stop
9 Stop button (S4) to return to the programme menu.
14
Service manual WM70.C
2
Start
Stop ×5 Press the Start/Stop button (S4) 5 times within 5 seconds.
The service menu now opens.
Start Press the Key button (S5) to open the “2 Settings” menu.
Stop
4
Start Press the Key button (S5) to open the “26 Programs” menu.
Stop
6
15
Service manual WM70.C
Programmes
16
Service manual WM70.C
25. Cleaning
17
Service manual WM70.C
Fault indicators
Error message Cause Action
Over flow fault Too much water in the Service action:
machine. Check the machine's level system, inlet valve and
drainage pump. Check for any leaks.
The drainage pump is
running but the machine is
empty.
Water outlet fault • The drainage pump has 1. Check that nothing is stuck in the drainage hose
been running for 3 minutes. outlet.
Water remains in the 2. Check that the drainage pump is not blocked
machine. by foreign objects.
• The wash cycle 3. Check that there are no kinks in the drainage
is stopped and the hose.
programme is reset. Service action:
1. If the pump only runs for a short while
(approximately 20 seconds), this indicates a fault
in the level system. Check the level sensor and
hoses.
2. Check the wiring and voltage to the pump. If
necessary, replace the pump and/or control unit.
3. After taking corrective action, run the Drain
programme or press the Key (door opening)
button to empty the machine.
Water inlet fault If the correct water level 1. Check that the tap on the water pipe is open.
is not achieved within five Service action:
minutes the wash cycle will 1. Check that the filter in the machine's water
be stopped. intake is not blocked.
2. Check the inlet valve. If necessary, replace the
valve.
3. Check the voltage to the inlet valve. If there is
no voltage, this could be due to a fault in the level
system, wiring or control unit.
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Service manual WM70.C
19
Service manual WM70.C
10 9634
20 6046
25 4841
30 3900
40 2579
50 1744
60 1204
70 848
80 609
85 519
20
Service manual WM70.C
Technical data
Height: 850 mm
Width: 595 mm
Depth: 585 mm
Weight: 73 kg
Cylinder volume: 60 l
Water pressure/inlet valve: 0.1–1 MPa, 1–10 kp/cm2, 10–100 N/cm2 8 l/min
Protection class: IP X4
Tools
Torx: T25, T20, T10
Ring spanner: 11/16", 16 mm, 13 mm,
10 mm
Socket screwdriver 10 mm
Extended socket 24 mm + ratchet
handle
Allen key 5 mm + small ratchet handle
Plastic hammer
Phillips screwdriver
Wire cutter
21
Service manual WM70.C
S1
IV3
IV2
SERVICE MENU
TURN OFF POWER (
WAIT FOR AT LEAST
IV1
HOLD S4
TURN ON POWER (S
PRESS S4 5 TIMES T
3 Phase, 10A
B6 PRESS DOOR OPEN
AV BO EL BA INKB ROTATE DIAL TO CH
PRESSING START/S
F31
F21
R33
F1
N
CI N
F
F2 1 Phase, 16 A
B2
R23
R43
R33
RA
F21 L1 B6
INKB
R23 R43 F31
F2 F3 L2 R33
R34
R24
B5 RB
R44
B3 F1 N
F22/32
F22 F32 L3
F2
N14 B2/F21
N11 L
EL1
F31
EL2
N12
3 WIRING WITH WIRING WITHOUT
COINMETER COINMETER
2 LL BLACK B1 B1
N16
1 BROWN B2 B2
BLUE B3 B3
<N BLACK B4 B4
AP/AV BLUE B5 B5
YELLOW- B6 B6
GREEN
22
Service manual WM70.C
S1
S4 S5
SERVICE MENU
TURN OFF POWER (S1)
WAIT FOR AT LEAST 5 SEC
HOLD S4
TURN ON POWER (S1)
PRESS S4 5 TIMES TO ENTER SERVICE MENU
3 Phase, 10A
B6 PRESS DOOR OPENING (S5) TO CHANGE MENU STEP
ROTATE DIAL TO CHANGE IN STEP
PRESSING START/STOP (S4) STORES AND EXITS SERVICE MENU
R33
N
1 Phase, 16 A 1 Phase, 10 A
B2
L1 B6 B6
INKB INKB
F31
3 L2 R33 R33
F1 F1 2010-05-20
B3 N N
F22/32 F22/32
2 L3
F2 F2
B2/F21 B2
L1 L1
F31 F21
WIRING WITHOUT
COINMETER
B1
B2 This document must not be copied without
B3
CIRCUIT DIAGRAM WM70.C our written pemission, and the contents
thereof must not be imparted to a third party
B4 nor be used for any unauthorized purpose.
B5
B6
80 886 19 - 00 Contravention will be prosecuted.
23
3
TS 2
Service manual WM70.C 1
MO
Wiring diagram WM70.C WC US/CA
CABLE PO
1: MOTOR
RP 2: THERM
3: INLET V
4: DOOR L
6: COMMU
7: COIN C
8: POWER
9: HEATIN
10: MOTOR
NTC MCU
AV BO
TG
1 Phase,
3
16 A
EL
TS BA INKB 2
IV2 IV1 MO
1
R33 FUSE
F1
N
F
F2
RP FUSE
L1
R43 / R23
COMMON PHASE
P1
P2
P3
AV BO
1 Phase, 16 A
N14 INKB
EL BA
11 IV2 IV1
L
R33
N12 F1 FUSE
N
3 F2
N
F FUSE
2 LL L1
R23
R43
R33
1
<N
R34
R24
RB
R44
AP/AV
N14
N11
EL1
EL2
N12
3
2 LL
N16
1
<N
AP/AV
24
WAIT FOR AT LEAST 5 SEC WAIT FOR AT LEAST 5 SEC
HOLD S4 HOLD S5
TURN ON POWER (S1) TURN ON POWER (S1)
PRESS S4 5 TIMES TO ENTER SERVICE MENU PRESS S5 5 TIMES TO ENTER MENU
Service manual WM70.C
PRESS DOOR OPENING (S5) TO CHANGE MENU STEP
ROTATE DIAL TO CHANGE IN STEP
PRESSING START/STOP (S4) STORES AND EXITS SERVICE MENU
S1
S4 S5
RESISTANCES AT ROOM TEMPERATURE (CA. 20°C/68°F)
CABLE POSITIONS VALUES WITHIN +/-10% ARE REGARDED AS NORMAL COMPONENT
1: MOTOR COMMUNICATION
2: THERMISTOR F: RADIO INTERFERENCE SUPPRESSION FILTER 680K Ohm
3: INLET VALVES EL: HEATING ELEMENT 25 Ohm
4: DOOR LOCK, DRAIN PUMP, PREASSURE SWITCH AP: DRAIN PUMP 50 Hz 144 Ohm
6: COMMUNICATION INTERFACE AP: DRAIN PUMP 60 Hz 76 Ohm
7: COIN COLLECTOR AV: DRAIN VALVE 110/134 Ohm
8: POWER LL: DOOR LOCK, 1-2 122 Ohm
9: HEATING ELEMENT, PREASSURE SWITCH NTC: THERMISTOR 6.1 - 3.8 K Ohm
10: MOTOR POWER IV 1: INLET VALVE 1 3.7 K Ohm
IV 2: INLET VALVE 2 3.7 K Ohm
IV3: INLET VLAVE 3 3.5 K Ohm
WIRES IN ALL MACHINES MO: MOTOR, 1-3 4,3±7% Ohm
1-2 4,3±7% Ohm
WIRES IN SOME MACHINES 2-3 4,3±7% Ohm
MCU: MOTOR CONTROL UNIT
INTERNAL CONNECTION
N: PRESSURE SWITCH
TS: PRESSURE SENSOR
TG: TACHO GENERATOR
BA: CONTAINER
INKB: INCOMING GROUND
CI: COMMUNICATIONS INTERFACE
CM: COIN METER CABLES
S1
S4 S5
2011-04-14
80 893 65 - 01
nor be used for any unauthorized purpose.
Contravention will be prosecuted.
L1
25
2011-04-14
Service manual WM70.C
RESISTANCES
WIRES IN ALL MACHINES CABLE POSITIONS VALUES WITHI
WIRES IN SOME MACHINES 1: MOTOR COMMUNICATION
INTERNAL CONNECTION 2: THERMISTOR F: RADIO IN
3: INLET VALVES EL1: HEATING
4: DOOR LOCK, DRAIN PUMP, PREASSURE SWITCH EL2: HEATING
6: COMMUNICATION INTERFACE AP: DRAIN P
7: COIN COLLECTOR AV: DRAIN V
8: POWER LL: DOOR LO
9: HEATING ELEMENT, PREASSURE SWITCH NTC: THERMIS
10: MOTOR POWER IV 1: INLET VA
IV 2: INLET VA
IV3: INLET VA
MO: MOTOR,
NTC MCU
TG MCU: MOTOR
N: PRESSUR
3
TS 2 TS: PRESSUR
MO
1 TG: TACHO G
B4 BA: CONTAIN
B1
INKB: INCOMIN
CI CI: COMMUN
S1
IV3
IV2
SERVICE MENU
TURN OFF POWER
WAIT FOR AT LEA
IV1
EL HOLD S4
AV BO
BA TURN ON POWER
PRESS S4 5 TIMES
1 Phase, 16 A
B6 PRESS DOOR OPE
L1
INKB
ROTATE DIAL TO C
R33 N PRESSING START
F1 Fuse N
CI
N
F
F2
L1 Fuse
B2 L
R23
R43
R33
R23
RA
L2
R34
R24
B5 RB
R44
L3
N14
N11
EL1
EL2
N12
3 WIRING WITH WIRING WITHOUT
COINMETER COINMETER
2 LL BLACK B1
N16 B1
1 BROWN B2 B2
BLUE B3 B3
<N BLACK B4 B4
AP/AV BLUE B5 B5
YELLOW- B6 B6
GREEN
26
RESISTANCES AT ROOM TEMPERATURE (CA. 20°C/68°F)
Service manual WM70.C
VALUES WITHIN +/-10% ARE REGARDED AS NORMAL COMPONENT
Fuse L 2010-05-20
2010-05-20
WITHOUT
TER
80 896 25 - 00
nor be used for any unauthorized purpose.
WIRING WITHOUT Contravention will be prosecuted.
COINMETER
B1
B2 This document must not be copied without
B3
CIRCUIT DIAGRAM WM70.C US/CA our written pemission, and the contents
thereof must not be imparted to a third party
80 896 25 - 00
B4 nor be used for any unauthorized purpose.
Contravention will be prosecuted.
27
B5 Asko Appliance AB
B6
Service manual WM70.C
NTC MCU
TG
3
TS 2
1
MO
IV3
IV2
IV1
AV BO EL BA INKB
R43
L1
L2
F1 Blue
L1
F F2 T
Orange
R23
R43
R33
R23 L2
RA
R34
R24
RB
R44
N14
N11
EL1
EL2
N12
3
2 LL
N16
1
<N
AP/AV
28
Service manual WM70.C
S1
S4 S5
SERVICE MENU
TURN OFF POWER (S1)
WAIT FOR AT LEAST 5 SEC
HOLD S4
TURN ON POWER (S1)
PRESS S4 5 TIMES TO ENTER SERVICE MENU
2012-09-10
80 896 27 - 01
nor be used for any unauthorized purpose.
Contravention will be prosecuted.
29
Service manual WM70.C
NTC MCU
TG MCU: MO
CM4 3 N: PR
CM1 TS 2 TS: PR
1
MO TG: TA
CI BA: CO
INKB: INC
CI: CO
MV: MA
Relay board
SV: SW
SV MV
S1
SERVICE M
IV2 TURN OFF
WAIT FOR A
IV1 3 Phase, 10A HOLD S4
TURN ON P
INKB CM6
AV BO EL BA PRESS S4 5
R33
F31
F21
F1 PRESS DOO
N
CI N ROTATE DI
F
F2 PRESSING
CM2
R23
R43
R33
L1
RA
F21 1 Phas
R23 R43 F31 CM
F2 L2 INK
F3
R34
R24
CM5 RB
R44
CM3 R3
F22 F32 L3 F1
F22
N14
N11 CONNECTOR FOR COIN METER F2
EL1
EL2
30
Service manual WM70.C
S1
S4 S5
SERVICE MENU
TURN OFF POWER (S1)
WAIT FOR AT LEAST 5 SEC
3 Phase, 10A HOLD S4
TURN ON POWER (S1)
CM6
PRESS S4 5 TIMES TO ENTER SERVICE MENU
R33 PRESS DOOR OPENING (S5) TO CHANGE MENU STEP
N ROTATE DIAL TO CHANGE IN STEP
PRESSING START/STOP (S4) STORES AND EXITS SERVICE MENU
CM2
L1 1 Phase, 16 A 1 Phase, 10 A
F31 CM6 CM6
L2 INKB INKB
M3 R33 R33
L3 F1 F1 2011-11-11
N N
F22/32 F22/32
N METER F2 F2
ted CM2/F21 CM2
s to L1 L1
e F31 F21
sed)
CONTROL UNIT
This document must not be copied without
AL CIRCUIT DIAGRAM WM70.C HWC our written pemission, and the contents
thereof must not be imparted to a third party
80 931 37 - 00
CONTROL UNIT nor be used for any unauthorized purpose.
Contravention will be prosecuted.
R
ND
31
Service manual WM70.C
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Service manual WM70.C
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Service manual WM70.C
34