DE100 DE100R Service Manual 3rd Edition

Frontier DE100/DE100R
Service Manual
3rd Edition
DE100SMV30E
General Information
General Information
• All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, without prior written permission of the company.
• The contents of this manual are subject to change without notice.
• All effort have been made to ensure the accuracy of the contents of this manual. However,
should any errors be detected, the company would greatly appreciate being informed of them.
• The above notwithstanding the company can assume no responsibility for any errors in this
manual or the consequences thereof.
Product names used herein are for identification purpose only and may be trademarks or
registered trademarks of their respective owners. The company disclaims any and all rights in
those marks.
ii - Frontier DE100 Service Manual -

Symbols Used in this Manual

Various symbols are used throughout this manual either to provide additional information on a
specific topic or to warn of possible danger present during a procedure or an action. Before using
the machine, make sure to understand the meanings of these symbols.
WARNING
Indicates an operating or maintenance procedure, practice or condition that, if not strictly
observed, could result in injury or loss of life.
CAUTION
Indicates an operating or maintenance procedure, practice, or condition that, if not strictly
observed, could result in damage to, or destruction of, equipment.
- Frontier DE100 Service Manual - iii

For Safety Use

Precautions for the safe use of the machine are described below. Make sure to read and
understand them before using.
Precautions on installation
WARNING
Do not block the ventilation hole of the machine.
Otherwise, the internal temperature rises and a fire may result.
Never cover the machine with a cloth nor install it at a poorly ventilated place. When
installing the machine, ensure the prescribed installation space.
CAUTION
• Avoid installing the machine in a location where there is a lot of oil smoke or dust, the
machine can easily get wet, or the humidity is very high.
Otherwise, a fire or electric shock may result.
• Do not move the machine alone since it is very heavy.
Three or more people are required to pack or move the machine.
• Lift the machine in a natural posture.
• Lift the machine by holding the specified positions.
Otherwise, you may be injured by the fallen machine or get your finger caught when
installing the machine.
• When moving the machine, do not tilt it 10 degree or more in any directions.
Otherwise, you may be injured by an accidental fall.
iv - Frontier DE100 Service Manual -

Precautions on power supply
WARNING
• Make sure that there is a power outlet near the device, and it is easy to access to it.
• Before disassembling or assembling the machine, turn the power off and disconnect the
power cable.
Otherwise, an electric shock or fault may result.
• Use 230 VAC as the supply voltage.
• Use the accompanying power cable only. Do not use it for any other devices.
• Do not insert or remove the power plug with wet hands.
Otherwise, an electric shock may result.
• Make sure to insert the power plug completely.
• Do not plug multiple power cables into a single outlet.
Otherwise, a fire may result.
• Make sure to perform grounding work to prevent accidental short circuit.
Otherwise, a fire or electric shock may result. Perform grounding work with either of the
followings:
• Plug socket with protective earth contact
• Grounding adapter
When using a grounding adapter, always connect a ground wire.
• When turning on the machine with its cover removed for operation check, be careful not
to touch the current-carrying parts or hot parts.
• Check the power cable of the machine; deformation of the plug or damage on the
surface. If any problem is found, replace it with a cable of the same model as that
attached to the machine first.
• There is a risk of explosion if replaced with a wrong type of battery. Dispose the used
battery in accordance with the instructions.
• Check that an antivirus software is installed in the computer used for service support.
Keep virus pattern files updated to the latest version.
- Frontier DE100 Service Manual - v

Precautions on handling
WARNING
Before performing maintenance for the inside of the machine immediately after the power
off, check that all internal parts are cool enough.
CAUTION
• Do not modify the product for any reason.
• Never use the machine near volatile substances (alcohol, thinner, etc.) or fire.
• Never use a compressed air product containing flammable gas during repair or
maintenance.
• Always wear globes during maintenance not to be injured by a metal part with sharp
edges such as a plate in the machine.
• Always wear anti-static wrist straps during maintenance.
• The machine must be on a stable flat base to prevent damage caused by a fall and failure
caused by an abnormal condition.
• Never use any parts other than those specified in this manual for repair or maintenance.
• Always follow the instructions in this manual such as procedures and tool
specifications.
• Be careful not to drop any metal object such as a screw or washer into the machine.
If dropped, never turn on the machine before confirming that all fallen objects are
removed.
• Before turning on the reassembled machine, check if all parts and screws are installed
and fixed to the positions where they were, and no cable is caught under a metal frame.
Precautions on Consumables
CAUTION
• Wear safety glasses and gloves when handling the ink cartridge and maintenance
cartridge.
• If ink gets in the eyes or mouth, or stains the skin, treat the area as follows.
• If ink adheres to your skin, immediately wash it off using soapy water.
• If ink enters your eyes, rinse immediately with water. Failure to observe this
precaution could result in bloodshot eyes or mild inflammation. If you notice any
abnormalities, consult a physician immediately.
• If ink enters your mouth, consult a physician immediately.
• Do not disassemble ink cartridges.
If it is disassembled, ink could get in your eyes or adhere to your skin.
• Do not shake the ink cartridges too hard.
Ink may leak from the cartridge if you shake it too hard.
• Do not rub the edges of the printing paper with your hand.
The edges of the paper are thin and sharp and could cause an injury.
• Do not store ink cartridges within the reach of children.
For use in Norway

This product is also designed for an IT power system with phase-to-phase voltage 230V.
vi - Frontier DE100 Service Manual -

Revision Status
Revision Status
Revision Date of Issue Description
A March, 2018 First release
B May, 2018 Second release
C September, 2018 Third release
- Frontier DE100 Service Manual - vii

Table of Contents
Table of Contents Chapter 2 OPERATING PRINCIPLES

2.1 Printer Mechanism.........................................2-2
2.1.1 Carriage Mechanism..............................2-2
General Information 2.1.2 Ink Supply Mechanism & Ink System
Symbols Used in this Manual................................... iii Mechanism.............................................2-3
For Safety Use......................................................... iv 2.1.2.1 Ink Supply Mechanism.....................2-3
Precautions on installation................................... iv 2.1.2.2 Ink System Mechanism....................2-4
Precautions on power supply................................ v 2.1.3 Paper Feed Mechanism.........................2-5
Precautions on handling....................................... vi 2.1.3.1 Paper Feed Sequence.....................2-5
Precautions on Consumables.............................. vi 2.1.3.2 Paper Ejection Sequence................2-6
For use in Norway................................................ vi 2.2 Operation Sequence......................................2-7
2.2.1 Power On Sequence..............................2-7
2.2.2 Power Off Sequence............................2-10
Revision Status
Chapter 3 TROUBLE SHOOTING
Chapter 1 PRODUCT DESCRIPTION 3.1 General Overview...........................................3-2
1.1 Product Description........................................1-2
3.1.1 Preliminary Check..................................3-2
1.1.1 Features.................................................1-2
3.1.2 Diagnosing Failures...............................3-2
1.2 Basic Specifications.......................................1-3
3.2 Diagnosing Failures by the LED Indications...3-3
1.2.1 Basic Specifications...............................1-3
3.3 Troubleshooting by Error Message................3-4
1.2.2 Electric Specifications............................1-3
3.3.1 How to Check Error Messages..............3-4
1.2.3 Ink Specifications...................................1-3
3.3.2 Information/Warning/Error......................3-5
1.2.4 General Specifications...........................1-4
3.3.2.1 Information.......................................3-5
1.3 Printing Specifications....................................1-5
3.3.2.2 Warning............................................3-7
1.3.1 Paper Feed Specifications.....................1-5
3.3.2.3 Software Error..................................3-9
1.3.2 Paper Handling Specifications...............1-5
3.3.2.4 Error...............................................3-13
1.3.3 Supported Papers..................................1-5
3.4 Error and Remedy........................................3-49
1.3.4 Printable Area.........................................1-6
3.4.1 Troubleshooting Power Supply
1.3.4.1 Bordered Printing Mode...................1-6
Problems..............................................3-49
1.3.4.2 Borderless Printing Mode.................1-7
3.4.2 Troubleshooting Communication
1.4 Software.........................................................1-8
Abnormality..........................................3-50
1.4.1 Installing Software..................................1-8
3.4.3 Troubleshooting Print Quality
1.4.2 System Requirements............................1-8
Problems..............................................3-51
1.5 Interface.........................................................1-8
3.4.3.1 Dots Missing..................................3-52
1.5.1 USB Interface.........................................1-8
3.4.3.2 Crooked Lines................................3-54
1.6 Warning Buzzer..............................................1-9
1.7 Buttons/LED...................................................1-9
1.7.1 Button.....................................................1-9
1.7.2 LED......................................................1-10
1.8 Dimensions and Main Components.............1-11
1.8.1 Dimensions and Weight.......................1-11
1.8.2 Part Names..........................................1-12
1.8.2.1 Front...............................................1-12
1.8.2.2 Rear...............................................1-13
1.8.2.3 Roll Unit.........................................1-14
1.8.2.4 Inner...............................................1-14
1.8.2.5 Spindle unit....................................1-15
1.9 Accessories / Consumables / Ink Supply
Parts/ Replaced Parts..................................1-16
1.9.1 Accessories..........................................1-16
1.9.2 Consumables.......................................1-16
1.9.3 Printer unit life expectancy...................1-16
1.9.4 Life management component...............1-16
1.9.5 Replaced Parts.....................................1-17
viii - Frontier DE100 Service Manual -

Table of Contents
Chapter 4 DISASSEMBLY & ASSEMBLY 4.3.5.11 Roller (Plate Heater In)................4-131

4.1 Overview........................................................4-2 4.3.5.12 Sponge Roller A (Plate Heater)....4-137
4.1.1 Precautions............................................4-2 4.3.5.13 Sponge Roller B (Plate Heater)...4-143
4.1.2 Orientation Definition..............................4-3 4.3.5.14 Roller (Plate Heater Exit).............4-149
4.1.3 Recommended Tools.............................4-3 4.3.5.15 Paper Dust Guide........................4-158
4.2 Disassembly Flowchart..................................4-4 4.3.5.16 Baffle (Roll Unit)...........................4-159
4.2.1 Housing..................................................4-4 4.3.5.17 Slide Rail......................................4-162
4.2.2 Electric Circuit Components...................4-5 4.3.6 Ink System Mechanism......................4-167
4.2.3 Carriage Mechanism..............................4-6 4.3.6.1 I/C Holder Left..............................4-167
4.2.4 Paper Feed Mechanism.........................4-7 4.3.6.2 I/C Holder Right...........................4-172
4.2.5 Ink System Mechanism..........................4-9 4.3.6.3 Waste Ink Bottle...........................4-179
4.2.6 Sensors................................................4-11 4.3.6.4 Waste Ink Tank.............................4-182
4.2.7 Fan/Heater...........................................4-13 4.3.6.5 Flushing Box................................4-183
4.2.8 Motors..................................................4-14 4.3.6.6 Waste Ink Gutter..........................4-184
4.3 Disassembly and Assembly Procedure........4-15 4.3.6.7 Gutter Block.................................4-194
4.3.1 Preparation for Dissembling.................4-15 4.3.6.8 Ink Tube.......................................4-195
4.3.2 Housing................................................4-16 4.3.7 Sensors..............................................4-209
4.3.2.1 Top Cover.......................................4-16 4.3.7.1 Cartridge Door Sensor (Right).....4-209
4.3.2.2 Main Cover.....................................4-16 4.3.7.2 Cartridge Door Sensor (Left)........4-210
4.3.2.3 Paper Slug Box..............................4-17 4.3.7.3 Top Cover Sensor........................4-211
4.3.2.4 Inner Cover....................................4-17 4.3.7.4 Temperature/Humidity Sensor.....4-212
4.3.2.5 Front Cover....................................4-18 4.3.7.5 Roll Sheet Set Sensor..................4-214
4.3.2.6 Rear Plate......................................4-19 4.3.7.6 Roll Sheet End Sensor.................4-217
4.3.2.7 Right Cartridge Door......................4-19 4.3.7.7 Loop Sensor.................................4-220
4.3.2.8 Left Cartridge Door........................4-20 4.3.7.8 Paper Edge Sensor ASSY...........4-221
4.3.2.9 Side Cover (Right).........................4-20 4.3.7.9 Platen Shutter Home Sensor.......4-226
4.3.2.10 Side Cover (Left)............................4-21 4.3.7.10 Paper Width Sensor.....................4-230
4.3.2.11 Rear Cover.....................................4-21 4.3.7.11 Rear Cover Sensor......................4-233
4.3.2.12 Rear USB Cover ASSY..................4-22 4.3.7.12 Paper Slug Box Sensor................4-234
4.3.3 Electric Circuit Components.................4-23 4.3.7.13 Inner Cover Sensor......................4-235
4.3.3.1 Power Supply Board......................4-23 4.3.7.14 Left Cover Sensor........................4-236
4.3.3.2 PE Board........................................4-24 4.3.8 Fan/Heater.........................................4-237
4.3.3.3 MC Board.......................................4-27 4.3.8.1 Heater Fan...................................4-237
4.3.3.4 Heater Board..................................4-29 4.3.8.2 Platen Suction Fan.......................4-244
4.3.3.5 Panel Board...................................4-33 4.3.8.3 Exhaust Fan.................................4-248
4.3.3.6 LED Board.....................................4-34 4.3.8.4 Intake Fan (Top)(Bottom).............4-250
4.3.3.7 PF Encorder Board........................4-35 4.3.8.5 Power Supply Fan........................4-254
4.3.3.8 Maintenance Cartridge Board........4-36 4.3.8.6 Plate Heater, Hot Air Heater.........4-255
4.3.3.9 RF Board (DE100R only)...............4-41 4.3.9 Motor..................................................4-261
4.3.4 Carriage Mechanism............................4-43 4.3.9.1 CR Motor......................................4-261
4.3.4.1 CR Belt...........................................4-43 4.3.9.2 Roll Motor.....................................4-265
4.3.4.2 PF Timing Belt (60S)......................4-46 4.3.9.3 PF Motor......................................4-271
4.3.4.3 Head, FFC 4.3.9.4 Platen Shutter Motor....................4-274
(Three pieces per set)....................4-47 4.4 Routing the Cables and FFCs....................4-277
4.3.4.4 Head Maintenance ASSY...............4-70 4.4.1 Top View on the Rear.........................4-277
4.3.4.5 Actuator Unit..................................4-73 4.4.2 Rear...................................................4-278
4.3.4.6 CR Encoder...................................4-76 4.4.3 Left Side.............................................4-279
4.3.4.7 PF Encoder....................................4-79 4.4.4 Front...................................................4-280
4.3.5 Paper Feed Mechanism.......................4-81 4.5 Connector Position.....................................4-281
4.3.5.1 Cutter ASSY...................................4-81 4.5.1 PE Board............................................4-281
4.3.5.2 PF Timing Belt (40S)......................4-83 4.5.2 MC Board...........................................4-282
4.3.5.3 Upper Decurl Roller.......................4-86 4.5.3 Heater Board......................................4-283
4.3.5.4 Vertical Roller.................................4-90 4.5.4 Panel Board.......................................4-283
4.3.5.5 Guide...........................................4-102 4.5.5 LED Board..........................................4-283
4.3.5.6 Main Pinch Roller ASSY...............4-116 4.5.6 PF Encorder Board............................4-284
4.3.5.7 Vertical Pinch Roller.....................4-123 4.5.7 Maintenance Cartridge Board............4-284
4.3.5.8 EJ Chute......................................4-124 4.5.8 Power Supply Board..........................4-284
4.3.5.9 Swing Baffle.................................4-125
4.3.5.10 Roll Unit.......................................4-129
- Frontier DE100 Service Manual - ix

Table of Contents
Chapter 5 ADJUSTMENT Chapter 6 MAINTENANCE

5.1 General Overview...........................................5-2 6.1 General Overview...........................................6-2
5.1.1 Precautions............................................5-2 6.2 Inspection.......................................................6-3
5.1.2 Adjustment Items and the Order by
Repaired Part.........................................5-2 Chapter 7 APPENDIX
5.1.3 Adjustment Items...................................5-3 7.1 Service Tool....................................................7-2
5.1.4 Adjustment tools.....................................5-4 7.1.1 Service Tool............................................7-2
5.1.5 Basic operations for the maintenance 7.1.2 Service Jig..............................................7-2
tool.........................................................5-5 7.2 Connector Summary......................................7-3
5.1.5.1 Startup.............................................5-5 7.3 Board Layout Diagram...................................7-7
5.1.5.2 Printer Status...................................5-6 7.3.1 PE Board................................................7-7
5.1.5.3 Closing.............................................5-7 7.3.2 MC Board...............................................7-7
5.2 Maintenance...................................................5-8 7.3.3 Heater Board..........................................7-8
5.2.1 Counter Reset/Operation Information....5-8 7.3.4 Panel Board...........................................7-8
5.2.2 Head Maintenance.................................5-9 7.3.5 LED Board..............................................7-8
5.2.2.1 Nozzle check....................................5-9 7.3.6 PF Encorder Board................................7-9
5.2.2.2 Head Cleaning...............................5-11 7.3.7 Maintenance Cartridge Board................7-9
5.2.3 Paper Remaining Counter Save / 7.3.8 Power Supply Board..............................7-9
Restoration...........................................5-13 7.4 Board Voltage List........................................7-10
5.2.4 Sensor Check.......................................5-15
5.2.5 Device Check.......................................5-16
5.2.6 RF Tag Check (DE100R Only).............5-18
5.2.7 Error History.........................................5-19
5.2.8 Printer Time/Installation Date Setting...5-20
5.2.8.1 DateTime Setting...........................5-21
5.2.8.2 Setup Date.....................................5-24
5.2.9 Sample/Adjustment Pattern Image
Print......................................................5-26
5.2.10 Maintenance Service Image Batch
Print......................................................5-29
5.2.11 WPCR Information...............................5-30
5.3 Board Related Adjustments..........................5-32
5.3.1 NVRAM Data Backup/Restoration.......5-32
5.3.2 Serial No. Write....................................5-35
5.3.3 PnP Information Write..........................5-36
5.3.4 Initialize NVRAM..................................5-37
5.3.5 Firmware Update..................................5-38
5.3.6 Gamma Data Write..............................5-39
5.3.7 MC Board Replacement.......................5-40
5.3.7.1 To use send back preparation
data................................................5-40
5.3.7.2 To use the data saved in user PC...5-41
5.4 Carriage Assembly Related Adjustment.......5-42
5.4.1 Bi-directional Color Registration
Adjustment...........................................5-42
5.5 Paper Feed Related Adjustment..................5-45
5.5.1 Side Registration/Top Registration
Adjustment...........................................5-45
5.5.2 Master Paper Feed Adjustment............5-47
5.5.3 Paper Feed Adjustment Value
Restoration...........................................5-50
5.5.4 Paper Feed Adjustment Value Reset...5-52
5.5.5 Belt Tension Adjustment.......................5-53
5.5.5.1 Manual Adjustment Procedure.......5-53
5.5.5.2 Adjustment Procedure when
Using the Adjustment Jig...............5-57
5.6 Ink System Related Adjustment...................5-63
5.6.1 Initial Ink Charge Flag Setting..............5-63
5.6.2 Ink Filling..............................................5-64
x - Frontier DE100 Service Manual -

PRODUCT DESCRIPTION
Chapter 1 PRODUCT DESCRIPTION
- Frontier DE100 Service Manual - 1-1

Product Description
1.1 Product Description
1.1.1 Features
This product is an inkjet printer for business photo prints that supports roll paper.
The main features are:
• Compact size printer compatible with the Kiosk terminal
• Minimum available paper width: 89 mm
• Maximum available paper width: 210 mm (A4)
• Minimum available printing length: 50 mm
• Maximum available printing length: 1,000 mm
• Automatic roll paper cutting
• Standard mode/High Quality mode
• Low running costs
• Options
• Eject paper tray
• Winding Core Unit
1-2 - Frontier DE100 Service Manual -

Basic Specifications
1.2 Basic Specifications 1
PRODUCT DESCRIPTION
1.2.1 Basic Specifications
Item Specification
Print method On-demand inkjet
Printing direction Both directions
Head Number of nozzles 384 nozzles × 4 colors
Colors Black, Cyan, Magenta, Yellow
Ink type Aqueous dye
Maximum resolution 1200 × 1200 dpi (Standard mode),
2400 × 1200 dpi (High Quality mode)
Paper width Minimum: 89 mm (3.5 inches)
Maximum: 210 mm (A4/8.3 inches)
1.2.2 Electric Specifications

Item Specification
Rated voltage* 100 VAC to 120 VAC/220 VAC to 240 VAC
Rated current 7.0 A (AC 100 to 120 V)/3.5A (AC 220 to 240 V)
Input voltage range 90 VAC to 132 VAC/198 VAC to 264 VAC
Rated frequency 50/60 Hz
Input frequency range 49.5 to 60 Hz
Capacitance 500 VA or less
Power consumption 250 W or less
Compliance with regulations VCCI Class A
* Compatible with three standard voltages.
1.2.3 Ink Specifications

Item Specification
Form Exclusive cartridge
Color 4 colors aqueous dye ink set
Cartridge life 2 years from production date (if unopened)
Storage Uninstalled (packed): - 20 to 40°C (within 1 month under 40°C)
Installed: - 20 to 40°C (within 1 month under 40°C)
Transporting (packed): - 20 to 60°C
(within 1 month under 40°C, within 72 hours under 60°C)
Capacity 200 ml
Dimensions 25 mm (W) × 200 mm (D) × 100 mm (H)
Weight Approx. 320 g

Basic Specifications
1.2.4 General Specifications

Item Specification
Temperature Operating: 10 to 30 °C
Storage (before unpacked): ‌-20 to 50 °C
(within 1 month under 40 °C, within 120 hours under 50 °C)
Storage (after unpacked): -20 to 40 °C (within 1 month under 40 °C)
Humidity Operating: 20 to 80 % (no condensation)
Vibration Operating: 0.15 G, 10 to 55 Hz
Storage: 0.5 G, 10 to 55 Hz
Impulsion Operating: Within 1 G, 1 ms
Storage: Within 2 G, 2 ms
■ Notes on storage after unpacking

• Store the printer in the state in which it was checked after operation. (Make sure the Print Head
is capped.)
• If the print head is not capped while the power is off, carry out the startup check while the
ink cartridge is installed. Next, confirm that the print head is capped, and then carry out the
shutdown check and turn off the power.
• Leave the ink cartridge and the maintenance cartridge attached to the main body of the printer.
■ Notes on transportation after unpacking

• Do the packing and shipping with the ink cartridge and new maintenance cartridge installed.
• When transporting the printer, do not drop or tilt it.

Printing Specifications
1.3 Printing Specifications 1
PRODUCT DESCRIPTION
1.3.1 Paper Feed Specifications
Item Specification
Carriage method Friction feed
Line pitch 1 µm
Feed speed Maximum 3 inches (76.2 mm)/sec.
1.3.2 Paper Handling Specifications

Item Specification
Maximum available paper length 65 m
Maximum available paper width 210 mm (A4)
External dimensions of roll Within 168 mm
Maximum weight 4 kg or less
1.3.3 Supported Papers

Paper Width Type Paper length specified values
Glossy
89 mm (3.5 inches) 65 m
Luster
Glossy
102 mm (4 inch) 65 m
Luster
Glossy
127 mm (5 inches) Luster 65 m
Silk
Glossy
Silk
Glossy
Silk
Glossy
210 mm (A4 size) 65 m
Luster

1.3.4 Printable Area

1.3.4.1 Bordered Printing Mode
Preceding Page
Auto Cut Position
b
Auto Cut Position
a
Paper Feed
Printing Area Print Length
a
Auto Cut Position
Auto Cut Position

Subsequent Page
Paper Width
c c
Symbol Item Value

a Print Top Wasted Amount 0 mm*
Print Bottom Wasted Amount 0 mm*
b Cut Off Amount 3.5 mm
c Side Wasted Amount (Home) 0 mm*
Side Wasted Amount (Full) 0 mm*
* Margins can be set to 0 mm but some amount of margin may still be present.

1.3.4.2 Borderless Printing Mode

1
PRODUCT DESCRIPTION
Preceding Page
Auto Cut Position
b
a
Auto Cut Position
Paper Feed
Print
Printing Area
Length
Auto Cut Position

a
Auto Cut Position

Subsequent Page
c Paper Width c
Wasted Area
Symbol Item Value

a Print Top Wasted Amount 1.5 mm
Print Bottom Wasted Amount 1.5 mm
b Print Top Cut Off Amount (between prints) 3.5 mm
c Side Wasted Amount (Home) 1.5 mm
Side Wasted Amount (Full) 1.5 mm

Software
1.4 Software
1.4.1 Installing Software

The following items are included in the printer driver package.
• Printer driver*
• Notification Message
• Maintenance tool*
• System software*
* MSP80, etc. are included in top applications.
1.4.2 System Requirements

OS System requirements specification
• Windows 7 Professional SP1 (32/64-bit) Conneting 1 to 2:
• Windows 7 Ultimate SP1 (32/64-bit) • CPU: Intel Core i5 650 3.2 GHz or better
• Windows 10 Professional (32/64-bit) • Memory: 4 GB
• HDD: 43 GB
Conneting 3 to 4:
• CPU: Intel Core i5 2400S 2.5 GHz or better
• Memory: 4 GB
• HDD: 85 GB
• OS X v10.8.x to v10.11.x
• macOS 10.12.x to 10.13.x
1.5 Interface
1.5.1 USB Interface

Item Specification
Compatible standards Universal Serial Bus Specifications Revision 2.0
Transfer rate 480 Mbps (High Speed Mode)
Compatible connector USB Series B

Warning Buzzer
1.6 Warning Buzzer 1

This buzzer notifies the user of the occurrence of a printer error. The buzzer can be set to ON/
PRODUCT DESCRIPTION
OFF.
1.7 Buttons/LED
A B
(1) (2) (3) (4) (5) (8) (9)

(6) (7)
1.7.1 Button
No. Name Function
A Power switch Turns the printer on/off.
B PAUSE switch Pauses printing.

Buttons/LED
1.7.2 LED
No. Name Color Status Description
(1) Power light Blue ON Standby mode
Flashing Printer is operating (Printing/Initialization/Performing
maintenance/Error recovery operation is being performed/
Feeding paper).
OFF • Power Off
• Stopped due to an error
(2) ! Light Orange ON • Normal error
• Printer system error
(3) Paper Light Orange ON • No paper
• No paper on the Roll Unit
• Paper size detection error
• (Invalid RFID paper)
• (Cannot use RFID tag)
Flashing Paper jam on the Roll Unit
(4) Maintenance Orange ON • Not enough free space in the maintenance cartridge
Cartridge Light • Printing cannot be performed because the maintenance
cartridge is not attached.
(5) Paper Set Light Blue ON Roll paper has been inserted into the Roll Unit correctly.
OFF Roll paper is not inserted into the Roll Unit.
(6) Ink (Cyan) Orange ON No ink error on the corresponding ink cartridge
(7) Ink (Black) Orange ON
(8) Ink (Magenta) Orange ON
(9) Ink (Yellow) Orange ON
― All LEDs ― ON The program is being upgraded
Flashing Fatal error

Dimensions and Main Components
1.8 Dimensions and Main Components 1
PRODUCT DESCRIPTION
1.8.1 Dimensions and Weight
Dimensions
Weight
Width (W) Depth (D) Height (H)
460 mm 430 mm 354 mm Approx. 26.5 kg (printer only)

1.8.2 Part Names

1.8.2.1 Front
(1)
(5)
(3)
(2)
(8)
(4)
(9)
(5) (6) (7)
No. Name No. Name

(1) Top cover (6) Left cartridge door
(2) Power switch (7) Paper sug box
(3) Pause switch (8) Right cartridge door
(4) Status display LED (9) Paper tray
(5) Ink LED
(10)
(11)
(11)
(12) (13)
No. Name
(10) Maintenance Cartridge
(11) Ink cartridges
(12) Inner Cover
(13) Roll unit

1.8.2.2 Rear
1
PRODUCT DESCRIPTION
(1) (7)
(6)
(2)
(5) (3) (4)
(9)
(8)
No. Name
(1) Exhaust vent
(2) USB port
(3) AC inlet
(4) Airflow vent
(5) Rear Cover
(6) Lock lever
(7) Left Cover
(8) Jam Unlock Handle (Rear)
(9) Jam Unlock Handle (Side)

1.8.2.3 Roll Unit
(1)
(3)
(2)
No. Name
(1) Inner edge guide
(2) Spindle Unit
(3) Paper slot
1.8.2.4 Inner
(2) (1)
(3)
No. Name
(1) Print head unit
(2) Ink Tube
(3) Gutter Block

1.8.2.5 Spindle unit

1
(2)
PRODUCT DESCRIPTION
(3)
(1)
No. Name
(1) Flange
(2) Lever
(3) Spindle unit

Accessories / Consumables / Ink Supply Parts/ Replaced Parts
1.9 Accessories / Consumables / Ink Supply Parts/

Replaced Parts
1.9.1 Accessories
Name Quantity
Spindle Unit 1
Maintenance cartridge (already attached to printer) 1
Manual (Setup Guide) 1
1.9.2 Consumables
Name
Ink cartridges Black
Cyan
Magenta
Yellow
Maintenance Cartridge
1.9.3 Printer unit life expectancy

Management Value Product life as a guide
Printer unit Total number of prints Near end: 199,000 prints
(4x6 conversion) End: 200,000 prints
1.9.4 Life management component

Life management is performed for the following components, but it is unnecessary to replace
them until the end of product life.
Before it reaches product life, “Near end” message will be displayed. When it reached, the error
message is displayed and the printer will be stopped.
Name Management Value Product life as a guide*1

Carriage*2 Total number of prints Near end: 199,000 prints
Waste Ink Tank Total print length Near end: 199,000 meters
Waste Ink Bottle End: 200,000 meters
Flushing Box Total number of prints Near end: 199,000 prints
*1 If the life management component reaches the near end and the end at the same time as the printer
unit, only a message for the printer unit will be displayed.
*2 Calculated as double the number of prints when using high quality mode.

1.9.5 Replaced Parts 1

Replacement parts should be replaced using the time when the counter reached the specified
PRODUCT DESCRIPTION
value as a guide.
Name Management Value Product life as a guide*

Cutter ASSY Total number of cuts Recommended: 200,000 cuts
* When cutting papers of 152 mm (6 inches) in width (standard paper).


OPERATING PRINCIPLES
Chapter 2 OPERATING PRINCIPLES

Printer Mechanism
2.1 Printer Mechanism
2.1.1 Carriage Mechanism

The carriage mechanism operates the Print Head Unit that includes the Print Head properly.
The mechanism components include the Print Head, CR Motor, CR Belt, CR Encoder, and so on.
The Print Head Unit is driven by the CR Motor and moves along the main shaft and sub shaft. It
then stops at the print start position detected by the PW sensor. The CR Encoder Sensor, which is
included in the Print Head Unit, detects the position of the Print Head Unit by reading the pattern
of the CR Encoder.
CR Belt CR Encoder CR Encoder Sensor
Print Head Unit
Print Head
CR Motor Paper Feed
Main Shaft Sub Shaft

Printer Mechanism
2.1.2 Ink Supply Mechanism & Ink System Mechanism

2.1.2.1 Ink Supply Mechanism
The ink supply mechanism components include the Ink Supply Pump, Ink Tube, and so on. The
function of each component is as follows: 2
● Ink Supply Pump (I/C Holder)
Suctions ink in the Ink Cartridge to supply it to the Print Head Unit via the Ink Tube.
Ink Tube
Ink Tube
Ink Supply Pump
Ink Supply Pump

Printer Mechanism
2.1.2.2 Ink System Mechanism

The ink system mechanism (Capping Unit) keeps the printer in a favorable condition for proper ink
shooting of the Print Head. The function of each component is as follows:
● Head Maintenance ASSY

Prevents the Print Head from drying by capping it while printing is stopped.
● Waste Ink Bottle
Stores ink drained from the Head Maintenance ASSY.
● Flushing Box
Stores ink discharged from the Print Head.
● Waste Ink Gutter
A duct in which ink that overflows from the Flushing Box flows to the maintenance cartridge.
● Maintenance Cartridge
Stores ink drained from the Head Maintenance ASSY and Flushing Box (Waste Ink Gutter).
● Gutter Block
Stores ink in the Waste Ink Tank that misses the paper during borderless printing.
● Waste Ink Tank
Stores ink that overflows from the Gutter Block.
Flushing Box Gutter Block
Head Maintenance ASSY
Waste Ink Gutter
Waste Ink Bottle
Waste Ink Tank Maintenance Cartridge

Printer Mechanism
2.1.3 Paper Feed Mechanism

2.1.3.1 Paper Feed Sequence
Paper feed sequence is explained below.
Sponge Roller B (Plate Heater) Sponge Roller A (Plate Heater) Main Roller 2
Roller (Plate Heater Exit) Roller (Plate Heater In) Loop Sensor
Paper Edge Sensor
Vertical Roller
Upper Decurl Roller
Roll Sheet End Sensor Roll Sheet Set Sensor
1. Set roll paper on the Roll Unit.
2. The Roll Paper Set Sensor detects the roll paper. (If the roll paper runs out while being
fed, the Roll Paper End Sensor detects the end of paper.)
3. Roll Motor drives the Upper Decurl Roller and Vertical Roller to feed roll paper. At this
point, the Upper Decurl Roller eliminates the curl of roll paper.
4. The Roll Motor stops when the leading edge of roll paper is detected by the Paper
Edge Sensor.
5. The Roll Motor and PF Motor activate to feed the roll paper. The PF Motor drives the
main roller.
6. Once the main roller nips the end of the roll paper, the PF Motor stops. The Roll Motor
continues to run creating slack in the roll paper.
7. The Roll Motor stops when the slack of the roll paper is detected by the Loop Sensor.
8. The Roll Motor and PF Motor activate to feed the roll paper into the Cutter ASSY.
Here, the PF Motor drives the Roller (Plate Heater In), Sponge Roller A (Plate Heater),
Sponge Roller B (Plate Heater), and Roller (Plate Heater Exit) to feed paper.
9. The Roll Motor and PF Motor stop.

10. The paper width detection operation is executed.
11. The cutter cuts roll paper.
12. The Roll Motor activates and rewinds the roll paper until the Loop Sensor turns off.
Printer Mechanism
13. The PF Motor also activates and rewinds the roll paper until the end of the roll paper
reaches the print start position.
14. The Roll Motor and PF Motor stop.
2.1.3.2 Paper Ejection Sequence

The printed paper is transported to the front of the printer by the Roller (Plate Heater In),
Sponge Roller A (Plate Heater), Sponge Roller B (Plate Heater), and Roller (Plate Heater Exit).
Meanwhile, the Heater Unit dries the printed paper. The Cutter ASSY then cuts the paper to size
and ejects it.

Operation Sequence
2.2 Operation Sequence
2.2.1 Power On Sequence

2
START
No
Change LED Lighting Maintenance such as
Pattern nozzle cleaning, etc.
Is the loop sensor ON?
Stop Main Scanning, Allow

Prohibit Main Scanning
Sub Scanning Yes
PF Synchronized Normal
A
Rotation (PF Motor Normal
CPU Initialization Rotation, Roll Motor
Are all covers closed? Normal Rotation), Platen
Suction Fan ON
5 V Power ON Detected B No
Yes No
Is the roll paper loaded? Unneeded Paper Cut

Acquire PE State position?
B
Yes No
Yes
Heater Start (Standby
Acquire RTC Time Paper Cut (Update Total
Temperature/Total Time
Count Start) Cut Information)
No
3.3 VS Power ON
Roll Motor Reverse
Has the hot air heater
reached the warm-up No
37 V Power ON temperature?
Is the loop sensor OFF?

Yes
Power On Count Up
Cutter Motor Drive Check
Yes
Constant Speed Reverse
Active Platen Shutter Motor Drive Feed (PF Motor Reverse,
Check Roll Motor Reverse)
No
Allow Main Scanning
Is the paper edge sensor
OFF?
PE performs the main
scanning? Is the paper edge sensor
ON? Yes
A
Yes No C Roll Motor Reverse
Yes No
Operate Main Scanning,
Prohibit Sub Scanning Roll Motor Normal
Rotation
D

Operation Sequence
No
PF Synchronized Normal
Roll Motor Reverse
Is the front end of paper Rotation (PF Motor Normal
the retraction position? Rotation, Roll Motor No
Normal Rotation), Platen
Suction Fan ON
Yes
No Is the loop sensor OFF?
Platen Suction Fan OFF
Print start position? Yes

C
Feed (PF Motor Reverse,
Allow Main Scanning Yes Roll Motor Reverse)
Roll Motor Normal No
Rotation
PE performs the main
scanning? No Is the paper edge sensor
OFF?
Yes Is the loop sensor ON?

Operate Main Scanning, Yes
Prohibit Sub Scanning
Roll Motor Reverse
Yes
PF Synchronized Normal No
Maintenance such as
Rotation (PF Motor Normal
nozzle cleaning, etc.
Rotation, Roll Motor
Is the front end of paper
Normal Rotation)
the retraction position?
Stop Main Scanning, Allow
No
Sub Scanning
No Yes
The front end of paper cut
Roll Motor Normal
position?
Rotation
No
Yes
Paper Cut (Update Total
Roll Motor Normal Cut Information) Is the loop sensor ON?
Rotation
No
Yes
Feed (PF Motor Reverse,
Is the paper edge sensor Roll Motor Reverse) PF Synchronized Normal
ON? Rotation (PF Motor Normal
No
Rotation, Roll Motor
Normal Rotation)
Yes
Print start position? No
Detect Paper Width
Yes Print start position?

Platen Shutter Motor
Normal Rotation (Paper Platen Suction Fan OFF
Width for Each Shutter Yes
Position) Change LED Lighting
Allow Main Scanning Pattern
Standby State

Operation Sequence
Sound Buzzer
2
Change LED Lighting
Pattern
Error

Operation Sequence
2.2.2 Power Off Sequence
START
A B
Change LED Lighting
Pattern
Are all covers closed? Power-saving mode?
During delivery? B
Yes No No
Is the front end of paper
A 3.3 VS Power OFF
Yes No the retraction position?
Yes
Prohibit Main Scanning C
No Yes
Roll Motor Reverse 37 V Power OFF

Update Cut Position to
“Current Print Position + No
2.0 mm”
Save Power OFF Time
No
Is the loop sensor OFF?
Cut position? Write to Flash ROM

Yes
Yes Feed (PF Motor Reverse,
Roll Motor Reverse) Shutdown Process
Paper Cut
No
Non-active
Constant Speed Reverse Is the paper edge sensor
Feed (PF Motor Reverse, OFF?
Roll Motor Reverse)
No 5 V Power OFF
Yes
Roll Motor Reverse

Print start position?
Power OFF
No
Yes Is the front end of paper

the retraction position?
Platen Suction Fan OFF
C
Allow Main Scanning Yes
Heater Stop (Electrification
Time Count Stop)

TROUBLE SHOOTING
Chapter 3 TROUBLE SHOOTING

General Overview
3.1 General Overview

This chapter explains the basic procedure for analyzing and troubleshooting problems on the
printer quickly and efficiently.
3.1.1 Preliminary Check

Make sure to verify or perform the following items whenever servicing the printer.
No. Check Item

1 There is no foreign material which interferes with proper operation of the printer.
2 Both outside and inside of the printer are free from significant dirt.
3 None of the parts or components of the printer is missing, chipped or damaged.
4 All of the harnesses are free from damage and their connectors are connected properly (straight
in the correct direction) to their connectors.
5 The cams and gears in the printer mechanism are engaged correctly and showing no signs of
wear.
3.1.2 Diagnosing Failures

Diagnosing Failures by the LED Indications
$ “3.2 Diagnosing Failures by the LED Indications” (p. 3-3)
Diagnosing failures based on error message

$ “3.3 Troubleshooting by Error Message” (p. 3-4)

Diagnosing Failures by the LED Indications
3.2 Diagnosing Failures by the LED Indications

ON: LED stays ON, OFF: LED stays OFF, : LED flashes, ---: Operating in accordance to the
current settings
LED
Error Power Maintenance Buzzer Remedy

! Paper Paper Ink
Supply Cartridge
(Orange) (Orange) (Blue) (Orange)
(Blue) (Orange)
Fatal error       3
Paper jam error ON OFF ON OFF OFF OFF
TROUBLE SHOOTING
(Jam position: top)
Paper jam error ON OFF ON OFF ON OFF
(Jam position: bottom)
No paper error OFF ON ON OFF ― ―
Ink cartridge error OFF ON OFF OFF ― ―*1
Cover open error OFF ON OFF OFF ― ―
Maintenance cartridge OFF ON OFF ON ― ―
error
Other error OFF ON OFF OFF ― ―
Programing is being *2 *2 *2 *2 *2 *2
updated
*1 Only the corresponding LED color

*2 Depends on the program update operation.

Troubleshooting by Error Message
3.3 Troubleshooting by Error Message
3.3.1 How to Check Error Messages

You can check error messages on the [Notification] screen.
■ Checking error messages from the [Printer Information] dialog box

1. On the task tray, double-click the "Frontier DE 100" icon.
Alternatively, on the right-click menu, select [Printer Information].
The [Printer Information] dialog box appears.
■ Checking error messages from the [Printer Message] dialog box.

An error message will appear in accordance with the error level specified in the notification
settings for the [Notification] function.

3.3.2 Information/Warning/Error
3.3.2.1 Information
Error ID Message1 Message2 Cause Remedy

I-014F Printer is used in If you continue using the
low temperature printer, print quality may not be
environment. maintained.
I-0150 Printer is used in
high temperature
If you continue using the
printer, print quality may not be
3
environment. maintained.
TROUBLE SHOOTING
I-0204 It is nearly Contact service support. A carriage print number accumulation
time to replace counter reached the near end threshold
the carriage in the carriage life expectancy(199000
assembly. sheets of paper). (It is nearly time to
replace carriage)
* Information will be noticed on PC, after
it is near end time.
I-0301 Scrap paper box is Empty scrap paper box. After paper cut, "Cut number
full. accumulation counter" (The counter
value include the width and type of the
paper being used with weight in cut
times, but it is exceeded the threshold
when cut waste box is full
Threshold:
• 89mm to 152 mm paper width:1400
• 203mm to 210 mm paper width:1000
I-0302 Scrap paper box Install the scrap paper box The cut waste box can not be detected
has come off. correctly. by a BOX open sensor
I-0303 Check the scrap If scrap paper box is full with When Power on, if a certain time(A) had
paper box. paper scraps, empty the box. passed from last notice at the time of
power supply on, or, at the fixed time(B)
during turning on electricity, it reached.
I-030C Pause button has Printing will be paused after Cancel button of the printer was pushed
been pressed. completing prints which have in printing.
already started print preparation.
I-030F It is nearly time to Contact service support. Maintenance tank print number
replace the waste accumulation counter reached a near
ink bottle. end threshold (199 sheet)
near end.
I-0311 It is nearly time to Contact service support. The print length accumulation counter of
replace the waste the waste liquid tank(Fixed) reached the
ink tank. near end threshold(199 meters).
near end.
I-0313 It is nearly time Contact service support. The print length accumulation counter
to replace the of the waste liquid tray reached the near
flushing box. end threshold(199 meters).
near end .


I-0315 It is nearly time to Contact service support. The print sheets accumulation counter
replace the waste of the waste liquid gutter reached the
ink gutter. near end threshold (TBD K sheets)
near end .
I-0317 The printer is near Contact service support.
End of Service
Life.
I-1101 Ink (K) is low. Prepare a new ink cartridge.
I-1102 Ink (C) is low. Prepare a new ink cartridge.
I-1103 Ink (M) is low. Prepare a new ink cartridge.
I-1104 Ink (Y) is low. Prepare a new ink cartridge.
I-1306 Maintenance Be sure to have a new
cartridge is almost maintenance cartridge ready.
full.
I-1307 Head Clear any errors first and try the
maintenance has printer maintenance again.
failed.
I-1343 Automatic head Wait until automatic head
maintenance in maintenance is complete.
progress.
I-2107 Failed to Printing is available but to check
acquire printer the serial No., restart the printer.
information.
I-2108 Failed to accept If the maintenance tool has
print instruction. been launched, submit the print
instruction again after closing the
tool.
I-2109 Failed to accept Check the connection of the
print instruction. printer power cable or USB
cable.
I-2110 Print cannot be Print again when the printer's
accepted because status changes to "Printing
the printer data is available."
being backed up.
I-2139 Printer setup in Do not turn off PC or printer,
progress. or perform printer operations
such as printing or launching
maintenance tool while this
window is displayed (may take
up to 30 minutes).
I-213B Failed to acquire Printing is available but to
printer operation back up the printer operation
information. information, restart the printer.
I-213C Automatic printer Wait until automatic printer
maintenance in maintenance is complete.
progress.
I-213D Print jobs deleted. Note that unfinished printed
paper may be ejected.
I-213E Maintenance in Printing is resumed automatically
progress. after it's complete.

3.3.2.2 Warning

W-0151 Cannot print. Operate unit within published
Temperature is temperature specifications (10
outside operating °C to 35 °C).
range (low temp).
W-0211 A paper jam has Remove the paper following When the position of print start was
occurred within the the operation manual, and then converted, it can not reach paper edge
roll paper feeder. reload the paper. sensor. 3
W-0212 A paper jam has Remove the paper following Below were detected, when the paper of
TROUBLE SHOOTING
occurred within the the operation manual, and then in the upper part is converted from paper
rear cover or top reload the paper. edge sensor.
cover. * Without the changes which are a
LOOP sensor in the specified time.
* Without LOOP sensor changes, in the
specified conveyance section.
W-0214 Paper is not Load paper. When paper set, it was detected that
loaded. the paper was not loaded by paper end
sensor or paper set sensor.
W-0215 Paper is not loaded Remove the paper, and then When paper set, paper set is correct
correctly. reload the paper. or not can be detected by paper end
sensor or paper set sensor.
W-0216 Paper is out. Load new paper. The paper can not be detected by paper
end sensor or paper set sensor during
paper feeding.
W-021A Detected incorrect Check if the correct paper is
paper. loaded.
W-021B Detected incorrect Check if the correct paper is
paper. loaded.
W-030C Failed to accept Submit the print instruction The control request was received in the
print instruction. again. timing which can't be accepted.
W-031B Inner cover has Install the inner cover correclty. The inner cover open sensor detected
come off. that the inner cover was open.
W-031C Cartridge cover Close the cartridge cover The right cartridge cover open sensor
(right) open. (right). detected that the right cartridge cover
was open
W-031D Cartridge cover Close the cartridge cover (left). The left cartridge cover open sensor
(left) open. detected that the left cartridge cover was
open
W-031E Top cover open. Close the top cover. The top cover open sensor detected that
the top cover was open.
W-031F Rear cover open. Close the rear cover. The rear cover open sensor detected
that the rear cover was open.
W-0320 Left cover open. Close the left cover. The side cover open sensor detected
that the side cover was open.
W-034E Failed to accept Submit the print instruction
print instruction. again.
W-034F Maintenance Replace it with a new one.
cartridge is full.
W-110B Ink (K) ran out. Replace it with a new one.
W-110C Ink (C) ran out. Replace it with a new one.
W-110D Ink (M) ran out. Replace it with a new one.


W-110E Ink (Y) ran out. Replace it with a new one.
W-110F Exhausted Replace it with a new one.
cartridge (K) is
installed.
W-1110 Exhausted Replace it with a new one.
cartridge (C) is
installed.
cartridge (M) is
installed.
cartridge (Y) is
installed.
W-1115 Cannot detect the Install ink cartridge (K).
ink cartridge (K).
W-1116 Cannot detect the Install ink cartridge (C).
ink cartridge (C).
W-1117 Cannot detect the Install ink cartridge (M).
ink cartridge (M).
W-1118 Cannot detect the Install ink cartridge (Y).
ink cartridge (Y).
W-1317 Used maintenance Replace it with a new one.
cartridge is
installed.
W-1318 Cannot detect Install a maintenance cartridge.
the maintenance
cartridge.
W-1342 A paper jam has Remove the paper following
occurred within the the operation manual, and then
top cover. reload the paper.
W-2101 Paper different Replace the paper with the The paper width specificated in print
from printing correct paper type and width order and the present roll width does not
condition is loaded. and then press the OK button. match.
W-2102 Printing has been Press OK button to resume The paper width specificated in print
paused. printing. order and the present roll width does not
match.
W-2106 Printer is now Check the connection of the
offline. printer power cable or USB
cable.
W-2129 USB Check the connection of the
communication USB cable.
abnormality
occurred.
W-232D Driver package Submit print instruction again
memory after PC system memory is
abnormality available.
occurred.

3.3.2.3 Software Error

X-034E The USB cable might Restart the printer and submit
have been connected/ the print instruction again.
disconnected during
printing.
X-2111 Driver package Restart the PC. Error occurred in system function.
abnormality occurred.
X-2112 Driver package Restart the PC and refrain from Error occurred in memory allocation. 3
memory abnormality starting applications you're not
TROUBLE SHOOTING
occurred. going to use.
X-2113 Driver package Restart the PC. Failed to send message to JOB
abnormality occurred. management
X-2114 Driver package Restart the PC. Failed to send message to USB
abnormality occurred. communication part.
X-2115 Driver package Restart the PC. Error occurred in processing.
X-2116 Driver package Restart the PC. Failed to update the SDK share
abnormality occurred. information
X-2122 Driver package Restart the PC and refrain from Error occurred in memory allocation.
X-2123 Driver package Restart the PC. Transmission failed to send
abnormality occurred. message to JOB management part
X-2124 Driver package Restart the PC. Error occurred in initialization
abnormality occurred. processing.
X-2125 Driver package Restart the PC. Failed to send message to Main part
X-2126 Driver package Restart the PC. Error occurred in processing.
X-2127 Driver package Restart the PC. Failed to make message receiving
abnormality occurred. part
X-2128 Driver package Restart the PC. Failed to start it
X-2130 USB communication Restart the PC and printer.
X-2131 Driver package Restart the PC. Error occurred in system function
X-2132 Driver package Restart the PC and refrain from Failed to allocate memory
X-2133 Driver package Restart the PC. Failded to send message to USB
abnormality occurred. communication part
X-2134 Driver package Restart the PC. Initialization error occurred in
abnormality occurred. processing
X-2135 Driver package Restart the PC. Failed to send message in Main part
X-2136 Driver package Restart the PC. Error occurred in processing


X-2137 Driver package Restart the PC. Failed to make messegae receiving
abnormality occurred. part.
X-2138 Driver package Restart the PC. Failed to start.
X-213A Printer setup failed. Wait 5 minutes and restart printer
and PC.
Do not turn off PC or printer,
or perform printer operations
such as printing or launching
maintenance tool while setup is
in progress.
X-2302 Driver package Restart the PC and refrain from Failed to allocate memory.
X-2303 Driver package Restart the PC. Input data error occurred
X-2304 Driver package Restart the PC. Failed to send message notification
X-2305 Driver package Restart the PC. Error accurred in exporting file
X-2306 Driver package Restart the PC. Failed to make γcalibration table
X-2307 Driver package Restart the PC. Initialization error occurred in
abnormality occurred. initialization of grey balance
calibration table
X-2308 Driver package Restart the PC. Error occurred in processing of grey
abnormality occurred. balance calibration
X-2309 Driver package Restart the PC. Failed to send message to USB
abnormality occurred. communication part
X-230A Driver package Restart the PC. Error occurred in processing
X-230B Driver package Restart the PC. Argument check error (VERSION)
X-230C Driver package Restart the PC. Argument check error (NULL)
X-230D Driver package Restart the PC. Argument check error (DATA_NULL)
X-230E Driver package Restart the PC. Argument check error (DATA_SIZE)
X-230F Driver package Restart the PC. Argument check error (HEIGHT_
abnormality occurred. WIDTH)
X-2310 Driver package Restart the PC. Argument check error (CMM_
abnormality occurred. PATTERN)
X-2311 Driver package Restart the PC. Argument check error (ACCUMU_
abnormality occurred. FLG)
abnormality occurred. NULL)
abnormality occurred. SIZE)


X-2314 Driver package Restart the PC. Argument check error (OUTPUT_
abnormality occurred. NULL)
X-2315 Driver package Restart the PC. Argument check error (OUTPUT_
abnormality occurred. SIZE)
X-2316 Driver package Restart the PC and refrain from Memory allocation failure occurred.
X-2317 Driver package Restart the PC. Error occurred in process.
abnormality occurred. 3
X-2318 Driver package Restart the PC and refrain from Memory allocation failure occurred.
TROUBLE SHOOTING
X-2319 Driver package Restart the PC. Failed to set the callback function.
X-231A Driver package Restart the PC. The address of the callback function
abnormality occurred. is incorrect.
X-231B Driver package Restart the PC. Parameter settings failure.
X-231C Driver package Restart the PC. Parameter address is incorrect.
X-231D Driver package Restart the PC. Exetution failed in a busy state.
X-231E Driver package Restart the PC. Abnormal state.
X-231F Driver package Restart the PC. The image processing was
abnormality occurred. interrupted.
X-2320 Driver package Restart the PC. Failed to set the method of media
abnormality occurred. sending.
X-2321 Driver package Restart the PC. Failed to set the direction of printing.
X-2322 Driver package Restart the PC. Failed to set the number of
abnormality occurred. multipath.
X-2323 Driver package Restart the PC. Failed to set the movement amount
abnormality occurred. of the minimum sub-scanning
X-2324 Driver package Restart the PC. Failed to set the number of the mask
abnormality occurred. pattern.
X-2325 Driver package Restart the PC. Failed to set the number of the mask
abnormality occurred. nozzle.
X-2326 Driver package Restart the PC. Failed to set the compression mode.
X-2327 Driver package Restart the PC. Failed to set the adjustment mode of
abnormality occurred. front and rear ends.
X-2328 Driver package Restart the PC. Failed to set the image rotation.
X-2329 Driver package Restart the PC. Failed to set the overlap mode.
X-232A Driver package Restart the PC. Failed to set the number of the
abnormality occurred. overlap nozzle.
X-232B Driver package Restart the PC. Failed to set the overlap pattern.


X-232C Driver package Restart the PC. Failed to set the print sequence.
X-2330 Driver package The maintenance tool was
abnormality occurred. launched during printer
initialization. Restart the PC and
printer.
X-2331 Driver package Restart the PC and printer.
X-2332 Driver package Restart the PC and printer.

3.3.2.4 Error
Error ID Message Remedy flow

E-012E Detected plate heater assembly abnormality. ($ p. 3-15)
E-012F Detected plate heater assembly abnormality. ($ p. 3-15)
E-0130 Detected hot air heater assembly abnormality. ($ p. 3-16)
E-013C Detected hot air heater assembly abnormality. ($ p. 3-17)
E-013D Detected hot air heater assembly abnormality. ($ p. 3-17)
E-0140 Detected plate heater assembly abnormality. ($ p. 3-18) 3
E-0142 Detected plate heater assembly abnormality. ($ p. 3-18)
TROUBLE SHOOTING
E-0152 Temperature is outside operating range (low temperature). ($ p. 3-19)
E-0153 Temperature is outside operating range (high temperature). ($ p. 3-19)
E-0205 Reached the carriage assembly replacing time. ($ p. 3-19)
E-0238 Detected PF motor abnormality. ($ p. 3-20)
E-0239 Detected roll motor abnormality. ($ p. 3-22)
E-0248 Detected PF motor abnormality. ($ p. 3-20)
E-030C Reached the waste ink bottle replacing time. ($ p. 3-23)
E-030E Reached the waste ink tank replacing time. ($ p. 3-23)
E-0310 Reached the flushing box replacing time. ($ p. 3-23)
E-0325 Detected MC board abnormality. ($ p. 3-23)
E-0329 Detected MC board firmware abnormality. ($ p. 3-23)
E-032A Detected MC board abnormality. ($ p. 3-24)
E-032B Detected MC board abnormality. ($ p. 3-24)
E-0331 Detected platen vacuum fan abnormality. ($ p. 3-24)
E-0332 Detected exhaust fan abnormality. ($ p. 3-25)
E-0333 Detected intake fan (U) abnormality. ($ p. 3-26)
E-0334 Detected cutter assembly abnormality. ($ p. 3-27)
E-0335 Detected cutter assembly abnormality. ($ p. 3-27)
E-0336 Detected platen shutter motor abnormality. ($ p. 3-28)
E-0337 Detected platen shutter motor abnormality. ($ p. 3-29)
E-033E Detected intake fan (L) abnormality. ($ p. 3-30)
E-033F Detected power supply fan abnormality. ($ p. 3-31)
E-034B Detected RF board abnormality. ($ p. 3-32)
E-034C Detected MC board abnormality. ($ p. 3-32)
E-034D Detected MC board abnormality. ($ p. 3-32)
E-034F Detected MC board abnormality. ($ p. 3-32)
E-0353 Detected MC board image quality correction data abnormality. ($ p. 3-33)
E-0354 Detected MC board image quality correction data abnormality. ($ p. 3-33)
E-0355 Detected MC board setting data abnormality. ($ p. 3-34)

Error ID Message Remedy flow

E-035C Detected MC board abnormality. ($ p. 3-35)
E-1220 Detected ink supply system abnormality. ($ p. 3-36)
E-1221 Detected head sensor abnormality. ($ p. 3-37)
E-131B Detected PE board abnormality. ($ p. 3-39)
E-131C Detected ink supply system abnormality. ($ p. 3-37)
E-131D Detected ink supply system abnormality. ($ p. 3-38)
E-131E Detected ink supply system abnormality. ($ p. 3-38)
E-131F Detected ink supply system abnormality. ($ p. 3-38)
E-1322 Detected PE board abnormality. ($ p. 3-40)
E-1323 Detected communication abnormality between the boards. ($ p. 3-40)
E-1328 Detected ink supply timeout abnormality. ($ p. 3-41)
E-1330 Detected printer internal temperature/humidity sensor abnormality. ($ p. 3-42)
E-1332 Detected printer internal temperature/humidity sensor abnormality. ($ p. 3-42)
E-1333 Detected CR encoder abnormality. ($ p. 3-44)
E-1334 Detected CR encoder abnormality. ($ p. 3-44)
E-1335 Detected head maintenance assembly abnormality. ($ p. 3-46)
E-1336 Detected PE board firmware abnormality. ($ p. 3-47)
E-4016 Reached the waste ink gutter replacing time. ($ p. 3-48)
E-4018 The printer has reached End of Service Life. ($ p. 3-48)
E-FFFF Detected program error. ($ p. 3-48)

■ E-012E/E-012F
Are there any problems like the Error

Heater Unit connector is inserted Connect the connector correctly.
halfway/unplugged?
No error
Replace the Plate Heater and Heater

3
Error
Is the fuse of Heater Board blown? Board.
TROUBLE SHOOTING
($ p. 4-255)($ p. 4-29)
No error
Replace the Heater Board.

($ p. 4-29)
Errors are still occurring.
Replace the Plate Heater.

($ p. 4-255)
Replace the MC Board.

($ p. 4-27)
Fuse
Heater Board

■ E-0130
Restart the printer.
Error
Is the harness shifted? Connect the harness correctly.
No error
Are there any foreign particles Error Clean the area around the Heater Fan,
around the Heater Fan? and remove the foreign particles.
No error
Replace the Heater Fan.

($ p. 4-237)

($ p. 4-27)

■ E-013C/E-013D

Hot Air Heater Unit connector is Connect the connector correctly.
inserted halfway/unplugged?
No error
Replace the MC Board and Hot Air

3
Is the fuse (F305) on the MC Error
Heater.
TROUBLE SHOOTING
Board disconnected?
($ p. 4-27)($ p. 4-255)
No error
Is the Hot Air Heater Error Replace the Hot Air Heater.
disconnected? ($ p. 4-255)
No error

($ p. 4-27)
Fuse (F305) MC Board

■ E-0140
Is the Plate Heater Thermist Error Replace the Plate Heater.

connected correctly? ($ p. 4-255)
No error
Replace the MC board.

($ p. 4-27)
■ E-0142
Is the Plate Heater Thermist Error Replace the Plate Heater.

No error

($ p. 4-27)
■ E-0144
Is the thermist of the Hot Air Error Replace the Hot Air Heater.
Heater connected correctly? ($ p. 4-255)
No error

($ p. 4-27)

■ E-0146
Is the thermist of Hot Air Heater Error Replace the Hot Air Heater.
No error

($ p. 4-27) 3
TROUBLE SHOOTING
■ E-0152
Replace the PE board.

($ p. 4-24)
■ E-0153
Is the port (filter) clogged with Error Clean around the port (filter), and
foreign particles, etc.? remove the foreign particles.
No error

($ p. 4-24)
■ E-0205
Replace the Print Head Unit and reset
the counter.
($ p. 4-47)

■ E-0238/E-0248

connector of PC Motor/MC Board Connect the connector correctly
is inserted halfway/unplugged?
No error
Is the PF Encoder scratched or Error Clean or replace the PF encoder.

dirty, or are there any foreign
($ p. 4-79)
particles in the surrounding area?
No error

connector of PF Encoder Board is Connect the connector correctly.
No error
Is the connector of the PF Encoder Error Clean the connector of the PF Encoder
Board clogged with foreign Board, and remove the foreign particles.
particles? ($ p. 4-35)
No error
Is the belt missing any teeth when Error Replace the PF timing belt.
operating the PF Motor in the
($ p. 4-46)($ p. 4-83)
device check?
No error

Are there any contaminants, Error

shavings or foreign particles in the Replace the Main Unit.
main roller?
No error 3
Replace the PF Motor.
TROUBLE SHOOTING
($ p. 4-271)

($ p. 4-27)

■ E-0239
Insert and remove the Roll Motor

connector.
($ p. 4-265)
Is there any strange noises in the Error Replace the Roller Motor.
Roll Motor when operating it in the
($ p. 4-265)
device check?
No error
Are there any foreign particles in Error Clean the gear section, and remove the
the gear section of the Roll Motor? foreign particles.
No error
Is there any foreign particles or Error Clean the Roll Unit, and remove the
paper wedged in the drawer of Roll
foreign particles and the wedged paper.
Unit?
No error
Are there any problems like the

connector between MC Board and Error
Connect the connector correctly.
Roll Motor is inserted halfway/
unplugged?
No error

($ p. 4-27)

■ E-030C
Replace the waste ink bottle and reset
the counter.
($ p. 4-179)
■ E-030E
Replace the waste ink tank and reset
the counter.
3
($ p. 4-182)
TROUBLE SHOOTING
■ E-0310
Replace the Flushing Box and reset the
counter.
($ p. 4-183)
■ E-0325/E-0326/E-0329
Unplug and plug in the power cable,
and restart the printer and the PC.
Downgrade the firmware once and then

upgrade it.

MC Board connector is inserted Connect the connector correctly.
halfway/unplugged?
No error

($ p. 4-27)

■ E-032A/E-032B

halfway/unplugged?
No error

($ p. 4-27)
■ E-0331

halfway/unplugged?
No error
Is the Platen Suction Fan rotating Error Replace the Platen Suction Fan.
correctly? ($ p. 4-244)
No error

($ p. 4-27)

■ E-0332
Error
Is the harness of the Exhaust Fan
shifted?
Connect the harness correctly. 3
TROUBLE SHOOTING
No error
Are there any foreign particles Error Clean the area around the Exhaust Fan,
around the Exhaust Fan? and remove the foreign particles.
No error
Is the Exhaust Fan rotating Error Replace the Exhaust Fan.

correctly when performing sensor
($ p. 4-248)
check or device check?
No error

($ p. 4-27)

■ E-0333

connector of the Intake Fan (top) is Connect the connector correctly.
No error
Are there any foreign particles Error Clean the area around the Intake Fan
around the Intake Fan (top)? (top), and remove the foreign particles.
No error
Is the Intake Fan (top) rotating Error Replace the Intake Fan (top).
($ p. 4-250)
No error

($ p. 4-27)

■ E-0334/E-0335
Are there any particles like paper

Error
dust or cutting scraps in the Cutter
ASSY (Belt, Sensor, Encoder,
Clean the Cutter ASSY, and remove the
foreign particles.
3
Cutter section)?
TROUBLE SHOOTING
No error

connector of the Cutter ASSY is Connect the connector correctly.
No error
Replace the Cutter ASSY.

($ p. 4-81)

($ p. 4-27)

■ E-0336

connector of the Platen Shutter Error
Connect the connector correctly.
Motor is inserted halfway/
unplugged?
No error
Is the Platen Shutter Motor Error Replace the Platen Shutter Motor.
functioning correctly when
($ p. 4-274)
performing device check?
No error

($ p. 4-27)

■ E-0337

Error
connector of the Platen Shutter
Motor Home Sensor is inserted
Connect the connector correctly. 3
halfway/unplugged?
TROUBLE SHOOTING
No error
Error Replace the Platen Shutter Home

Are there any problems in Platen
Sensor.
Shutter Motor Home Sensor?
($ p. 4-226)
No error
Is the Platen Shutter Motor Error Replace the Platen Shutter Motor.
functioning correctly when
($ p. 4-274)
performing device check?
No error

($ p. 4-27)
■ E-033A/E-033B

USB cable is inserted halfway/ Connect the USB cable correctly.
unplugged?
No error
Replace the USB cable.

■ E-033E

Intake Fan (bottom) connector is Connect the connector correctly.
No error
Are there any foreign particles Error Clean the area around the Intake Fan
around the Intake Fan (bottom)? (bottom), and remove the foreign particles.
No error
Is the Intake Fan (bottom) rotating Error Replace the Intake Fan (bottom).
($ p. 4-250)
No error

($ p. 4-27)

■ E-033F
Error
Is the harness of the Power Fan
shifted?
Connect the harness correctly. 3
TROUBLE SHOOTING
No error
Are there any foreign particles Error Clean the area around the Power Fan,
around the Power Fan? and remove the foreign particles.
No error
Is the Power Fan rotating correctly Error Replace the Power Fan.
when performing sensor check or
($ p. 4-254)
device check?
No error

($ p. 4-27)

■ E-034B

RF Board connector is inserted Connect the connector correctly.
halfway/unplugged?
No error
Replace the RF board.

($ p. 4-41)

($ p. 4-27)
■ E-034C/E-034D/E-034F/E-0350/E-0356/E-035A

halfway/unplugged?
No error

($ p. 4-27)

■ E-0351/E-0352

upgrade it.
3
TROUBLE SHOOTING
Install the driver package again.
■ E-0353
Redo the grey adjustment.
■ E-0354
PE Board Run "Gamma Adjustment Data Write"

The errors occur for which one of
with the accompanying CD.
the boards when being replaced?
($ p. 5-39)
MC Board
Run "MC Board Replacement" again.

($ p. 5-40)

■ E-0355
■ E-0357

halfway/unplugged?
No error

($ p. 4-27)

■ E-0358
When this error occurred, connect it to

the PC and run "MC Board Replacement"
again in the engineer mode. 3
($ p. 5-40)
TROUBLE SHOOTING

halfway/unplugged?
No error

($ p. 4-27)
■ E-0359/E-035B
When this error occurred, connect it to

the PC and run "MC Board Replacement"
again in the engineer mode.
■ E-035C
Update the paper defined file again.
After installing the driver package

again, update the paper defined file
again.

■ E-1220
Error Check from where the link is leaking

Is there any ink leakage inside the
from and exchange the corresponding
printer?
part.
No error
Is the Ink Supply Pump functioning No error Replace the Print Head Unit.
when initializing? ($ p. 4-47)
Error
Clean in two colors (C and K, M and Y)

at a time.
Is the Ink Supply Pump functioning Error Replace the Ink Cartridge Holder.
when performing printer head
($ p. 4-167)($ p. 4-172)
cleaning?
No error
Is there any ink leakage at the joint Error

of Ink Cartridge Holder and Ink Reconnect the joint.
Tube?
No error
Replace the Print Head Unit.

($ p. 4-47)

■ E-1221/E-131C

($ p. 4-47)
3
TROUBLE SHOOTING
■ E-1222
Perform the power cleaning for each

color.
Which one, Print Head or Printer Print Head Replace the print head unit.
head maintenance ASSY is the
($ p. 4-47)
cause?
Printer head maintenance ASSY
Is the harness of the Printer head Error

Connect the harness correctly.
maintenance ASSY shifted?
No error
Replace the Printer head maintenance

ASSY.
($ p. 4-70)

■ E-1223/E-1224/E-131D/E-131E/E-131F/E-1320/E-1321
When the cover is opened and the

sensor check is performed, are Error
Replace the Ink Filler Sensor.
there any errors in the Ink Filler
Sensor?
No error
Error Check from where the link is leaking

from and exchange the corresponding
printer?
part.
No error
Is the Ink Supply Pump functioning No error Replace the Print Head Unit.
when initializing? ($ p. 4-47)
Error
Clean in two colors (C and K, M and Y)

at a time.
Is the Ink Supply Pump functioning Error Replace the Ink Cartridge Holder.
when performing printer head
($ p. 4-167)($ p. 4-172)
cleaning?
No error
Is there any ink leakage at the joint Error

of Ink Cartridge Holder and Ink Reconnect the joint.
Tube?
No error

($ p. 4-47)

■ E-131B

connector between MC/PE Boards
Error
Connect the connector correctly. 3
TROUBLE SHOOTING
No error
Measure the resistance value of 1M Ω or greater Replace the PE board.

the fuse (FU7) on the PE Board
($ p. 4-24)
when the power is off.
1M Ω or less
Other than
Measure the power voltage (TP41) 35 V to 38 V
of the PE Board when the power is
($ p. 4-27)
on.
Within 35 V to 38 V

($ p. 4-24)
Fuse (FU7) PE Board Power voltage (TP41)

■ E-1322
Input the printer S/N with the

maintenance tool.
($ p. 5-35)
■ E-1323

connector between MC/PE Boards Connect the connector correctly.
No error

($ p. 4-27)

($ p. 4-24)

■ E-1325/E-1326
Check from where the link is leaking

printer?
Error
from and exchange the corresponding 3
part.
TROUBLE SHOOTING
No error

($ p. 4-47)
■ E-1328
Replace the Ink Cartridge. Also confirm
that the cleaning can be performed,
then leave it for 6 hours.

■ E-1329

connector is inserted halfway/ Connect the connector correctly.
unplugged?
No error
Error It is likely that there is an internal

Are there any scratches on the
disconnection, replace the FFC.
exterior of the FFC?
($ p. 4-47)
No error

($ p. 4-24)
■ E-1330/E-1332

connector is inserted halfway/ Connect the connector correctly.
unplugged?
No error
Error Replace the Temperature/Humidity

Are there any problems in
Sensor.
Temperature/Humidity Sensor?
($ p. 4-212)
No error

($ p. 4-24)

■ E-1331
Are there any problems in "PE

Board Temp" of the sensor check?
Error Replace the print head unit.
($ p. 4-47)
3
TROUBLE SHOOTING
No error

PE Board connector is inserted Connect the connector correctly.
halfway/unplugged?
No error

($ p. 4-24)

■ E-1333/E-1334
Error Clean the CR Encoder, and install

Are there any scratches, dirt or
correctly so that there is no slack.
slack on the CR Encoder?
($ p. 4-76)
No error
Error Connect the CR Motor harness

Is the CR Motor harness shifted? correctly.
($ p. 4-261)
No error
Error Attach the CR belt correctly.

Is the CR belt shifted?
($ p. 4-43)
No error
Are there any foreign particles in Error Clean the CR Encoder and CR Motor,
the CR Encoder or CR Motor? and remove the foreign particles.
No error
Are there any scratches, dirt or Error Clean the main shaft, and remove the
foreign particles on the main
foreign particles.
shaft?
No error

Is the grease applied to the main Error Clean the main shaft, and apply the
shaft? grease.
No error 3
Replace the CR Encoder.
TROUBLE SHOOTING
($ p. 4-76)
Replace the CR belt.

($ p. 4-43)
Replace the CR Motor.

($ p. 4-261)

($ p. 4-47)

■ E-1335
Are there any foreign particles Error Clean the area around Printer head
around Printer head maintenance maintenance ASSY, and remove the
ASSY? foreign particles.
No error
Is the harness of the Printer head Error

Connect the harness correctly.
maintenance ASSY shifted?
No error
Replace the Printer head maintenance

ASSY.
($ p. 4-70)

■ E-1336/E-1337/E-1338

USB cable is inserted halfway/
Error
Connect the USB cable correctly. 3
unplugged?
TROUBLE SHOOTING
No error Errors are still occurring.
Replace the USB cable.

upgrade it.

halfway/unplugged?
No error

($ p. 4-24)

■ E-1339/E-1340

halfway/unplugged?
No error

($ p. 4-24)
■ E-4016
Replace the waste ink gutter and reset
the counter.
($ p. 4-184)
■ E-4018
Replace the printer.
■ E-FFFF
Restart the PC.

Error and Remedy
3.4 Error and Remedy
3.4.1 Troubleshooting Power Supply Problems

Symptom Cause Check item Remedy
The primary power Power cable is not plugged in • Power cable plugged in • Plug in the power cable
does not turn on. to the outlet. firmly? firmly.
Or, something is wrong with • Power cable plugged in • Replace the power cable. 3
the power cable. straight?
Problem on the power source Multi-tapped power source? Do not configure any multiple
TROUBLE SHOOTING
(such as unsteady electrical connection (octopus wiring)
voltage) from a single outlet. Try to use
the wall outlet directly.
Problem on Power Supply Power Supply Board and MC Reconnect the connector.
Board connection Board connected properly?
If none of the remedies above - 1. Replace AC inlet.
helps, there is a problem on 2. If the printer still does not
Power Supply Board. recover, replace Power Supply
Board.
Problem on MC Board - Replace the MC Board with a
new one.

Error and Remedy
3.4.2 Troubleshooting Communication Abnormality

Symptom Cause Check item Remedy
Printer not Connection cable is not • Connection cable plugged in • Plug in the connection cable
Recognized by plugged in. Or, something is properly? firmly.
Computer wrong with the connection • Connection cable • Replace the connection
cable. damaged? cable.
• Connection cable twisted or
have something on?
Computer specification does • Check if the computer • Try different way of
not meet the requirements of meets the cable specs connecting.
connection cable. below: • Change the computer.
USB2.0 (High Speed USB)
• Other computers
recognized?
Printer and computer not • Using a printer selector? Connect computer and printer
directly connected • Using extension cord? directly with one cable.
• Using USB hub?
Printer driver installed • Product name for this printer • If the product name is not
incorrectly listed in computer's printer listed, re-install the printer
list? driver.
• Printing port set correctly? • Set the correct port (See the
User's Manual for details).
The printer and USB cable failure - Replace the USB cable with a
the PC do not new one.
communicate.

Error and Remedy
3.4.3 Troubleshooting Print Quality Problems

Symptom Cause Remedy
Dot missing Ink stuck inside/on the surface of Perform Head Cleaning.
the nozzles.
There is something wrong in the Replace the Ink Tube and the Ink cartridge holder with new
ink path. ones.
The Head FFC is not connected Check the connection of the Head FFC, and if there is
properly. abnormality (slant connection or the like), correct it.
3
The case those remedies above Replace the following parts with new ones:
do not improve the symptom. • Print Head
TROUBLE SHOOTING
• Main Board
Ink smear (printed This smear occurs because ink Replace the Heater Unit with a new one.
area) dries slowly.
The printed area of paper is Clean the following parts if any dirt is found:
contaminated by ink smear in the
paper feed path.
Ink smear The backside of paper is Clean the following parts if any dirt is found:
(backside) contaminated by ink smear in the
paper feed path.
Printing is made on the Platen Check if anything is printed on the Platen Unit when the
Unit, so it is contaminated. paper setting and the size of paper actually to be printed are
different.
Horizontal There is something wrong with 1. Perform the Motor Measurement (Roll Motor).
banding paper feeding. 2. Perform the Paper Feed Adjustment.
3. Replace the Roll Motor with a new one.
If the banding occurs soon Write parameters stored in the NVRAM on the previous board
after replacing the PE Board, into the NVRAM on the new board.
the parameter settings of the
NVRAM may be incorrect.
The Print Head has a defect. Replace the Print Head with a new one.
The PE Board has a defect. Replace the PE Board with a new one.
Vertical banding Adjustments have not been Replace the CR Motor with a new one.
carried out properly.
The Print Head Unit movement is Check the installation status of the CR Motor, the CR Belt.
unstable.

Error and Remedy
3.4.3.1 Dots Missing

If you encounter those phenomenon (Dots missing), please follow the below procedure
1. Start the Maintenance Tool and login as [Service].

$ “5.1.5.1 Startup” (p. 5-5)
2. Select [1. Maintenance] → [Head Maintenance] and click the [Print Check Pattern]
button.
$ “5.2.2.1 Nozzle check” (p. 5-9)
A check pattern is printed.
Black example
Look at this part of the check pattern and

check if any dots are missing.
This part is the reserve printing part of the check pattern.

The thin stripes in this area have nothing to do with missing dots.
Good example Bad example
3. If dots are missing, execute [Normal] cleaning three times.
4. If dots are still missing, execute [Powerful] cleaning once.
5. If the phenomenon is not disappeared, please try to leave for 30 min (to remove
bubble in the sub tank of the print head).
6. If NG, the cap assy replacement is required.

Error and Remedy
7. If still NG, the print head and PE board replacement is required.
CAUTION
• Before repearing at the repair center, please check the condition of the print head using
specified pattern print.
• After replacing the print head, please check the condition of the print head using
TROUBLE SHOOTING

Error and Remedy
3.4.3.2 Crooked Lines

If crooked lines are printed, please follow the below procedure.
1. Start the Maintenance Tool and login as [Service].
$ “5.1.5.1 Startup” (p. 5-5)
2. Select [1. Maintenance] → [Sample/Adjustment Pattern Image Print] and print the
[Nozzle_Manufacturing_152_210_v20.prn].
$ “5.2.9 Sample/Adjustment Pattern Image Print” (p. 5-26)
A check pattern is printed.
3. Use a magnifying glass to check whether the lines above and below the part of the
check pattern to be checked are separated.
The left and right positions of the dots do not need to be checked as image quality is not affected.
Part to check for crooked lines.

Use a magnifying glass to enlarge the lines.
Small dot Middle dot Large dot
Reserve printing part of the check pattern
Good example: Bad example:

The lines are separated. The lines are stuck together.
Even if the lines are not equal, as long as they
are separated, it is OK.
Good example 1 Bad example 1
Good example 2 Bad example 2

Error and Remedy
4. If there are crooked lines, execute [Normal] cleaning three times.
5. If there are stille crooked lines, execute [Powerful] cleaning once.
6. If the phenomenon is not disappeared, please try to leave for 30 min (to remove
bubble in the sub tank of the print head).
7. If NG, the cap assy replacement is required.
8. If still NG, the print head and PE board replacement is required.
CAUTION 3
• Before repearing at the repair center, please check the condition of the print head using
TROUBLE SHOOTING
• After replacing the print head, please check the condition of the print head using

Error and Remedy

Chapter 4 DISASSEMBLY & ASSEMBLY 4
DISASSEMBLY & ASSEMBLY

Overview
4.1 Overview
Unless otherwise specified, disassembled units or components reassembled by reversing the
disassembly procedure.
4.1.1 Precautions
WARNING
• Always wear gloves for disassembly and reassembly to avoid injury from sharp metal
edges.
• Make sure to unplug the AC cable before disassembly/reassembly because high voltage
current flows through some parts of this printer and touching such parts directly may
result in electric shock and failure of the printer.
• Do not move the Print Head Unit manually when the main power switch is ON unless you
are handling an emergency situation or trouble such as a paper jam.
CAUTION
• Make sufficient work space for servicing.
• Locate the printer on a stable and flat surface.
• Use only recommended tools for disassembly, assembly or adjustment of the printer.
• When an air duster is used in repair or maintenance work, the use of air duster products
containing inflammable gas is prohibited.
• Be careful not to soil the printer or the floor with the leaked ink when removing the
ink-path-related components or parts. Spread a sheet of paper or cloth on the floor in
advance.
• Do not touch electrical circuit boards with bare hands as the elements on the board are
so sensitive that they can be easily damaged by static electricity. If you have to handle
the boards with bare hands, use static electricity discharge equipment such as anti-
static wrist straps.
• When reassembling the printer, make sure to connect the connectors of the electric
components or parts correctly and securely. Use extreme care when connecting
FFCs (flexible flat cables). Improper connection of the FFCs, such as inserting them
diagonally into the connectors, could cause short-circuiting and lead to breakdown of
the electric elements on the boards.
• Be careful not to get the FFCs disconnected.
• Secure the FFCs to the frame with clothespins etc.
• When connecting/disconnecting the FFCs to/from the connectors, follow the
precautions below. Otherwise the board may be damaged.
• Insert the FFC terminal firmly into the connector.
• Do not damage the metallic foil of the FFC terminal.
• Before applying current, confirm there is no slant connection of the FFC.
• Do not fold the FFC at other than the original folds.
• Do not distort the reinforcing plate of the FFC terminal.

Overview
CAUTION
• When reassembling the printer, make sure to route the FFCs and other cables as
specified in this chapter. (Failure to do so may cause an unexpected contact of the
cables with sharp metal edges, or lead to lower the noise immunity.)
• When the printer has to be operated with the covers removed, take extra care not to get
your fingers or clothes caught in moving parts.
• The cutter blade is razor-sharp. Be especially careful when handling the cutter.
• When you removed any parts (especially cables) that are secured with tape, double-
sided tape, clamp or banding band, be sure to reinstall and secure them with the tape as
exactly the same as they were.
• Disassembling the frame and some components of the printer is prohibited because
they are assembled with precise measurements in 1/100 mm unit at the factory.
4
4.1.2 Orientation Definition

Top
Left Rear
Front Right
Bottom
4.1.3 Recommended Tools

$ “7.1 Service Tool” (p. 7-2)

Disassembly Flowchart
4.2 Disassembly Flowchart
4.2.1 Housing
START
Top Cover Paper Slug Box Rear Plate
Right Cartridge Door

Main Cover Inner Cover
Left Cartridge Door
Paper Slug Box Rear Cover
Inner Cover
Front Cover
Rear Plate
Right Cartridge Door Left Cartridge Door
Side Cover (Right) Side Cover (Left)
Rear Cover
Rear USB Cover ASSY

4.2.2 Electric Circuit Components
START
Top Cover Rear Plate Paper Slug Box
Main Cover Power Supply Board Inner Cover
MC Board
Waste Ink Tank 4

Paper Slug Box PE Board Rear Plate RF Board (DE100R only)
Inner Cover Left Cartridge Door
Front Cover Side Cover (Left)
Heater Board
Rear Plate Panel Board
PF Encorder Board
LED Board
Side Cover (Right)
Waste Ink Bottle
Maintenance Cartridge
Board

START
Top Cover
Main Cover
Paper Slug Box Rear Plate
Inner Cover Right Cartridge Door Left Cartridge Door
Front Cover Side Cover (Right) Side Cover (Left)
Rear Plate CR Belt PF Timing Belt (60S)

Right Cartridge Door PF Encoder
Actuator Unit
Side Cover (Right) CR Encoder
Left Cartridge Door
Side Cover (Left) CR Encoder
PF Timing Belt (60S) CR Belt
PF Encoder Actuator Unit
Head, FFC (Three pieces

per set)


START
Top Cover A
Main Cover
EJ Chute Paper Slug Box B

4

Inner Cover
Front Cover
Cutter ASSY Rear Plate

Waste Ink Tank
Left Cartridge Door Right Cartridge Door PF Timing Belt (60S)
Side Cover (Left) Side Cover (Right) PF Encoder
Cutter ASSY Left Cartridge Door Head Maintenance ASSY
EJ Chute Side Cover (Left) Waste Ink Bottle
Plate Heater, Hot Air

Rear Cover Vertical Roller
Heater
Roller (Plate Heater In) Rear USB Cover ASSY PE Board
Sponge Roller A (Plate

Heater)
Roll Unit Swing Baffle
Sponge Roller B (Plate
Heater)
Roller (Plate Heater Exit) Guide

Inner Cover Roll Unit
Paper Dust Guide Roll Sheet End Sensor Paper Dust Guide
Upper Decurl Roller Baffle (Roll Unit)
Slide Rail
B
Rear Plate
Left Cartridge Door
Side Cover (Left)
Right Cartridge Door PF Timing Belt (60S) Rear Cover
Side Cover (Right) PF Encoder Rear USB Cover ASSY
Rear Cover PF Timing Belt (40S) Vertical Pinch Roller
Rear USB Cover ASSY
Head Maintenance ASSY PE Board
Waste Ink Bottle Swing Baffle
Main Pinch Roller ASSY

4.2.5 Ink System Mechanism
START
Paper Slug Box Top Cover
Inner Cover
Main Cover Gutter Block
Waste Ink Tank 4

Paper Slug Box Flushing Box A
Inner Cover
Front Cover
Rear Plate
Left Cartridge Door Right Cartridge Door
Side Cover (Left) Side Cover (Right)
I/C Holder Left

Left Cartridge Door B
Heater
Side Cover (Left)

C Cutter ASSY Waste Ink Bottle
EJ Chute Flushing Box
Waste Ink Gutter

A B C
Rear Plate Head Maintenance ASSY I/C Holder Left
Right Cartridge Door Waste Ink Bottle Head Maintenance ASSY
Side Cover (Right) I/C Holder Right Waste Ink Bottle
Head Maintenance ASSY I/C Holder Right
Waste Ink Bottle Ink Tube

4.2.6 Sensors
START
Top Cover A
Main Cover
4
Rear Plate Paper Slug Box Top Cover Sensor

Left Cover Sensor
Left Cartridge Door Right Cartridge Door Inner Cover
Side Cover (Left) Side Cover (Right) Front Cover
Temperature/Humidity
Rear Cover Rear Plate
Sensor
Rear USB Cover ASSY

Right Cartridge Door Left Cartridge Door
Right Cartridge Door Loop Sensor Side Cover (Right) Side Cover (Left)
Rear Cover Sensor

Cartridge Door Sensor Cartridge Door Sensor
Side Cover (Right)
(Right) (Left)
Inner Cover Sensor Paper Slug Box Sensor

Waste Ink Bottle
PE Board Swing Baffle
Paper Edge Sensor ASSY

Paper Slug Box
Inner Cover
Rear Plate
Roll Unit
Waste Ink Tank Roll Sheet Set Sensor
Roll Sheet End Sensor

Platen Shutter Home
Sensor
Paper Width Sensor

4.2.7 Fan/Heater
START
Rear Plate Top Cover Paper Slug Box
Power Supply Fan Main Cover Inner Cover
Rear Plate 4
Rear Plate Paper Slug Box

Roll Unit
Left Cartridge Door Inner Cover
Waste Ink Tank

Side Cover (Left) Front Cover
Platen Suction Fan

Intake Fan (Top)(Bottom)
Rear Plate Cutter ASSY
Left Cartridge Door Exhaust Fan
Side Cover (Left)
Cutter ASSY
EJ Chute

Heater
Heater Fan

4.2.8 Motors
START
Top Cover
Main Cover
Inner Cover Right Cartridge Door Left Cartridge Door
Rear Plate Side Cover (Right) Side Cover (Left)
Left Cartridge Door CR Belt PF Timing Belt (60S)
Side Cover (Left) CR Motor PF Motor PF Encoder
Roll Unit Platen Shutter Motor
Roll Motor

Disassembly and Assembly Procedure
4.3 Disassembly and Assembly Procedure
4.3.1 Preparation for Dissembling

In order to access the part that you want to remove, first remove the spindle unit.

Spindle Unit

4.3.2 Housing
4.3.2.1 Top Cover
1. Slide the Top Cover toward the rear side and remove it upward.
Top Cover
4.3.2.2 Main Cover
1. Remove the Top Cover. ($ p. 4-16)
2. Remove the Main Cover.

• Remove: RS-tite (M3x6) (Four screws)
Main Cover

4.3.2.3 Paper Slug Box
1. Tilt the Paper Slug Box toward you and remove it.

Paper Slug Box
4.3.2.4 Inner Cover
1. Remove the Paper Slug Box. ($ p. 4-17)
2. Slight lift and remove the Inner Cover.
Inner Cover

Housing
Front Cover
4.3.2.5 Front Cover
1. Remove the Top Cover.($ p. 4-16)
2. Remove the Main Cover.($ p. 4-16)
3. Remove the Paper Slug Box.($ p. 4-17)
4. Remove the Inner Cover.($ p. 4-17)
5. Remove the Front Cover.

• Remove: Cable Connector (Two locations)
Front Cover
Notes on the Installation

It is not necessary to align the position of screw fixing part on top of the front cover
with the position of the main body sheet metal. While pushing the front cover against
the back side, attach the screws (x2) on top of the front cover. If you do not push it,
there will be a gap with other covers.
[Back side] [Front side]
No need to align the edges

Housing
Rear Plate
4.3.2.6 Rear Plate
1. Remove the Rear Plate.

• Remove: RS-tite (M3x6) (Nine pieces)
• Remove: RS-tite Rounded Corer (M3x8) (One piece)

Rear Plate
M3x8
4.3.2.7 Right Cartridge Door
1. Open the Right Cartridge Door.
2. Remove the Right Cartridge Door.

• Unlock: Boss (Two locations)

Housing
Left Cartridge Door
4.3.2.8 Left Cartridge Door
1. Open the Left Cartridge Door.
2. Remove the Left Cartridge Door.

Left Cartridge Door
4.3.2.9 Side Cover (Right)
5. Remove the Front Cover.($ p. 4-18)
6. Remove the Rear Plate.($ p. 4-19)
7. Open the Right Cartridge Door.
8. Remove the Side Cover (Right).

• Remove: RS-tite (M3x6) (Two pieces)
Side Cover (Right)

Housing
Side Cover (Left)
4.3.2.10 Side Cover (Left)
8. Remove the Side Cover (Left). 4


Side Cover (Left)
4.3.2.11 Rear Cover
1. Remove the Rear Cover while holding the Locking Lever.
Locking Lever
Rear Cover

Housing
Rear USB Cover ASSY
4.3.2.12 Rear USB Cover ASSY

8. Remove the Side Cover (Left).($ p. 4-21)
9. Remove the Rear Cover.($ p. 4-21)
10. Remove the Rear USB Cover ASSY.
• Remove: RS-tite (M3x8) (One piece)

Make sure that two types of screws are used.
M3x6
Rear USB Cover ASSY
M3x8

Electric Circuit Components
Power Supply Board
4.3.3 Electric Circuit Components

4.3.3.1 Power Supply Board
2. Remove the Power Supply Board.

• Remove: All connected Cable Connectors
Power Supply Board

● Tasks to be performed after replacement
1. Perform the tasks below with the maintenance tool.

• Reset the power ON count and total power ON time.
$ “5.2.1 Counter Reset/Operation Information” (p. 5-8)

PE Board
4.3.3.2 PE Board
Precautions for Replacement

Be sure to remove the PE Board together with the Print Head Unit.
● Removal Procedure
1. Remove the Cover of the Main Unit.

i. Top Cover($ p. 4-16)
ii. Main Cover($ p. 4-16)
2. Remove the PE Board.

• Remove: RS-tite (M3x6) (Six pieces)
PE Board
CAUTION
When removing the cable connector, note the following.
• When the cable is being fixed by cable clamp, or when the relay connector is being
connected, remove the cable connector beforehand.
Cable Clamp
Relay connector

PE Board
• Pull the cable connector straight out. At that time, if the cable connector has
housing, hold the housing and pull it out. If not, pull out with the root cable. When
holding the cables, distribute the load with cables (harness) instead of holding one
or several cables.
4
Hold the cables (harness) and pull them straight out.

• It is difficult to remove/attach the cable connector at the bottom of the PE board as
it is. Therefore, remove the PE board and then remove the cable connector.
CAUTION
When removing the FFC, note the following items.
If the Actuator has been disconnected, the entire connector (that is, the PE board) will
have to be replaced so take extra care.
• When removing the FFC, lift up the Actuator with your fingernails and then unlock
it.
Actuator
• Do not squeeze the Actuator to unlock it. As the Actuator is small, you must be
careful not to break it.
• Do not use the tip of a screwdriver or other such tools to unlock the Actuator. Be
careful not to deform the terminal.
• When the Actuator has been unlocked, do not force it in any direction other than
the open or close direction. Be careful not to disconnect the Actuator or break the
connector hook.

PE Board

When installing the FFC, note the following items.
• When inserting the FFC, insert it straight into the connector. If the FFC is not
inserted correctly, conduction may be poor, the Actuator may disconnect, and/or
the hook may break.
• When inserting the FFC, do not rub it strongly on the connector. If the FFC forcefully
strikes the terminal, the terminal may deform or the FFC conductive material may
peel off.
• When locking the Actuator, apply force to the inside of the connector so that the
Actuator axis of rotation and FFC do not separate. At this time, do not pull or lift the
FCC. The connector may break if force is applied in the opposite direction to the
lock.
• Do not squeeze the Actuator or apply force around the axis of rotation to lock it. The
Actuator may be disconnected.
• If the FFC is not inserted all the way or inserted on an angle, and it is not inserted
correctly, the Actuator may not lock properly and rise upwards. If that happens,
remove and reconnect the FFC.
● Tasks to be performed after replacement or installation

• [Replacement/Installation] Check operation of the sensor connected to the board.
$ “5.2.4 Sensor Check” (p. 5-15)
• [Replacement/Installation] Check operation of the device connected to the board.
$ “5.2.5 Device Check” (p. 5-16)
• [Replacing] Set the time and installation date.
$ “5.2.8 Printer Time/Installation Date Setting” (p. 5-20)
• [Replacing] Enter the PnP information.
$ “5.3.3 PnP Information Write” (p. 5-36)
• [Replacing] Write the gamma data specifically for the print head from the CD supplied with
the print head and PE board to the MC board.
$ “5.3.6 Gamma Data Write” (p. 5-39)
• [Replacing] Write the printer serial number to the PE board.
$ “5.3.2 Serial No. Write” (p. 5-35)
• [Replacing] Adjust the bi-directional color resist.
$ “5.4.1 Bi-directional Color Registration Adjustment” (p. 5-42)
• [Replacing] Adjust the side and top regist.
$ “5.5.1 Side Registration/Top Registration Adjustment” (p. 5-45)
• [Replacing] Print an image quality check pattern and check the quality of the image.

MC Board
4.3.3.3 MC Board
● Before Replacing
1. Back up the data using the Maintenance tool.

$ “5.3.1 NVRAM Data Backup/Restoration” (p. 5-32)
2. Remove the MC Board.

• Remove: RS-tite (M3x6) (Eight pieces)

MC Board
CAUTION
When removing the cable connector, note the following.
• When the cable is being fixed by cable clamp, or when the relay connector is being
connected, remove the cable connector beforehand.
Cable Clamp

MC Board
• Pull the cable connector straight out. At that time, if the cable connector has
housing, hold the housing and pull it out. If not, pull out with the root cable. When
holding the cables, distribute the load with cables (harness) instead of holding one
or several cables.
Hold the cables (harness) and pull them straight out.
• It is difficult to remove/attach the cable connector at the bottom of the PE board as

it is. Therefore, remove the PE board and then remove the cable connector.
● After Replacing

• Check operation of the sensor connected to the board.
$ “5.2.4 Sensor Check” (p. 5-15)
• Check operation of the device connected to the board.
$ “5.2.5 Device Check” (p. 5-16)
• Write the backup data to the new MC Board.
$ “5.3.1 NVRAM Data Backup/Restoration” (p. 5-32)

Heater Board
4.3.3.4 Heater Board

iii. Rear Plate($ p. 4-19)
iv. Left Cartridge Door *Open
v. Side Cover (Left)($ p. 4-21)
2. Remove the Heater Cover.

Heater Cover 4

Heater Board
3. Remove the gear and shaft coupled with the PF Encoder from the Heater Unit.
• Remove: Seat Ring (One piece)
CAUTION
Be careful when removing/attaching the Seat Ring since it is liable to fall into the
printer.
Seat Ring
Shaft ASSY
4. Remove the Jam Unlock Handle.
Jam Unlock Handle

Heater Board
5. Remove the Left Column Sheet Metal.

• Remove (Red circle): RS-tite (M3x6) (Five screws)
• Remove (Blue circle): RS-tite Rounded Corer (M3x6) (Two pieces)

Left Column Sheet Metal
6. Remove the Heater Board ASSY.

• Remove: RS-tite Rounded Corer (M3x6) (Two pieces)
• Remove: Cable Clamp (One piece)
Cable Clamp
Heater Board ASSY

Heater Board
7. Remove the Heater Board.

Heater Board

$ “5.2.4 Sensor Check” (p. 5-15)
$ “5.2.5 Device Check” (p. 5-16)

Panel Board
4.3.3.5 Panel Board

iii. Paper Slug Box($ p. 4-17)
iv. Inner Cover($ p. 4-17)
v. Front Cover($ p. 4-18)
2. Remove the Panel Board.

• Remove: Taptite (M3x8) (Three pieces)

Panel Board
CAUTION
The buttons become free when the Panel Board is removed. Be careful not to lose
them.
Button

$ “5.2.5 Device Check” (p. 5-16)

LED Board
4.3.3.6 LED Board

2. Remove the LED Board.

LED Board

$ “5.2.5 Device Check” (p. 5-16)

PF Encorder Board
4.3.3.7 PF Encorder Board

2. Remove the PF Encorder Board ASSY.

Be sure to remove the PF Encorder Board ASSY toward the rear side to prevent it from
coming into contact with the sensor on the PF Encorder Board, which may bend or damage
the PF Encoder.
4
• Remove: Cable Connector (One piece)

PF Encorder Board ASSY
3. Remove the PF Encorder Board.

PF Encorder Board

$ “5.2.4 Sensor Check” (p. 5-15)

Maintenance Cartridge Board
4.3.3.8 Maintenance Cartridge Board

vi. Rear Plate($ p. 4-19)
vii. Right Cartridge Door *Open
viii. Side Cover (Right)($ p. 4-20)
2. Remove the Sensor Bracket ASSY.

• Remove: Cable Connector (Two pieces)
Sensor Bracket ASSY

3. Insert the screwdriver and turn counterclockwise to unlock the carriage lock.
The turning direction of the screwdriver is inscribed on the right side of the screwdriver slot.
CAUTION
Make sure to turn the screwdriver counterclockwise. Do not turn it clockwise.

Flag Screwdriver Inscription
<Carriage Locked> <Carriage Unlocked>
4. Turn the CR belt and move the print head unit to the center.
CAUTION
Do not press the print head unit and move it.

5. Remove the Head Maintenance ASSY.
CAUTION
When removing the Head Maintenance ASSY, be sure to lay a waste underneath to
catch any dripping ink.
i. Pull out the needle of the ink tube from the maintenance cartridge, and attach the
cover to the needle.
WARNING
Be careful not to injury yourself with the needle.
Tube Cap
Ink Tube Needle Holder
ii. Remove the Head Maintenance ASSY.

Motor
Cable Connector
Cable Connector

6. Remove the Waste Ink Bottle.

Waste Ink Bottle

7. Remove the Right Column Sheet Metal.
Right Column Sheet Metal
8. Remove the Cable and Waste Ink Gutter, and then remove the Maintenance Cartridge
Holder.
Cable Guide
Boss
Waste Ink Gutter

Maintenance Cartridge Holder

9. Remove the Maintenance Cartridge Board.

Cable Connector

The Maintenance cartridge board is fastened at a single point with the screw;
take extra care that the attaching position deviates easily. When attaching the
maintenance cartridge holder, if it deviates from the correct position due to the press
on it, the maintenance cartridge will not be recognized.

• Check operation of the sensor connected to the board.
• Check the operation of the sensor/device attached to the inserted cable connector.
$ “5.2.4 Sensor Check” (p. 5-15)

RF Board (DE100R only)
4.3.3.9 RF Board (DE100R only)

i. Paper Slug Box($ p. 4-17)
ii. Inner Cover($ p. 4-17)
2. Remove the Waste Ink Tank.

• Remove: Hand Screw (Two pieces)
• Warp the hook to the right

Hook
Waste Ink Tank

Make sure that the RFID unit wiring is not engaged.
Insert the projections which are on the rear side of the waste ink tank into the inlet of
the plate. After inserting it, lift up the hook while warping it to the right and hook it,
then fix the waste ink tank.
If the waste ink tank falls, the following causes can be considered. Check and attach
it again.
• Incorrect insertion
• Insufficient insertion
• Not hooked
Hook
Inlet Projections Waste Ink Tank

RF Board (DE100R only)
3. Remove the Bracket.

i. Remove the bracket screws.
Bracket
ii. Remove the Cable Connector (one piece).

Cable Connector
RF Board
4. Remove the RF Board.

• Remove: Snap fastener (Two pieces)
To remove the snap fastener, pull it with your fingernails.
Snap
Fastener

Carriage Mechanism
CR Belt

4.3.4.1 CR Belt

iv. Right Cartridge Door *Open
v. Side Cover (Right)($ p. 4-20)
4
CAUTION


Carriage Mechanism
CR Belt
CAUTION
4. Remove the tension spring of the CR Belt using a pair of long-nose pliers.
• Unlock: Hook (Two locations)
Spring
Hook to Unlock First
Grabbing Position
Places to hook

Carriage Mechanism
CR Belt
5. Remove the CR Belt from the Pulleys on both ends and then pull it out from the
uneven section on the back side of the Print Head Unit.
CR Belt
4
Uneven Section

Pulley CR Belt Pulley

When attaching the CR belt, insert it all the way to the uneven section.

• Adjust the bi-directional color resist.
• Adjust the side and top regist.

Carriage Mechanism
PF Timing Belt (60S)
4.3.4.2 PF Timing Belt (60S)

2. Remove the PF Encoder Cover.

• Remove: E-ring (One piece)
E-ring
PF Encoder Cover
3. Remove the PF Timing Belt (60S).

• Unlock: Pulley (Two locations)
Pulley
1. Adjust the PF Timing Belt (60S) tension.

$ “5.5.5 Belt Tension Adjustment” (p. 5-53)

• Adjust the paper feed.
$ “5.5.2 Master Paper Feed Adjustment” (p. 5-47)
$ “6.1.3.2 Paper Feed Adjustment” - “Setting by Image Quality Mode” of “Operation
Guide (Administrator Edition)”

Carriage Mechanism
Head, FFC (Three pieces per set)
4.3.4.3 Head, FFC (Three pieces per set)
Precautions for Replacement

Be sure to remove the Print Head Unit together with the PE Board.
● Required Service Tools and Jigs

Tools
• Magnifier: (40x to 60x)
• Antistatic Wrist Strap
Jig
• Print Head Cap
• Tube Pin: 1 set (x4)
• Tube Cap: 1 set (x5) 4

vii. Cartridge Door (Left/Right) *Open
viii. Side Cover (Left)($ p. 4-21)
ix. Side Cover (Right)($ p. 4-20)

Heater Cover

Carriage Mechanism
3. Lay a waste underneath the Tube connection and remove the Ink Tube (Four pieces)
from the Head.
CAUTION
If the Ink Tube is removed without laying a waste underneath, the Head may be
damaged by the dripping ink. Be sure to lay a cotton waste.
4. Attach the Tube Cap to the Joint between the Ink Tube and Head Tube.
i. Insert the tube pin in the head.
ii. Attach the tube cap in the ink tube.

Carriage Mechanism
CAUTION


Carriage Mechanism
CAUTION
7. Remove the CR Encoder.

CAUTION
• Handle the CR Encoder carefully to prevent damaging its surface.
• Do not wipe the surface of the CR Encoder with ethanol, etc.
• Since the shape of the hook is easy to bend, be careful not to bend it.
CR Encoder

Carriage Mechanism

• Attach the CR Encoder such that the black triangle marker on one of the corners is
positioned at the lower part of the home position side.
4
Marker

Spring
Grabbing Position
Places to hook

Carriage Mechanism
9. Remove the CR belt from the pulleys.
10. Slide the pulley holder to remove it.
Pulley holder
11. Remove the Actuator Unit.

The Cable Connector is easier to remove after lifting the Actuator Unit.
Actuator Unit

There is a dummy screw hole on the top center of actuator unit and a sticker is pasted
there to prevent the coil from breaking. Do not remove this sticker.

Carriage Mechanism

CAUTION
WARNING

Tube Cap

Motor
Cable Connector
Cable Connector

Carriage Mechanism
13. Move the print head unit to the home position.
14. Attach the Print Head Cap to the Print Head Unit.
Attach the Print Head Cap by lifting the Print Head Unit straight up from the bottom.
Print Head Cap
<Right side of the Print Head Cap> <Left side of the Print Head Cap>

Carriage Mechanism

the PF Encoder.


E-ring
PF Encoder Cover

Pulley

Carriage Mechanism
18. Pull out and remove the PF Encoder and Pulley.

CAUTION
To prevent bending the PF Encoder, be sure to grab the Pulley when removing them.
Pulley
PF Encoder
19. Remove the left spring holding the main shaft using a pair of long-nose pliers.
The spring has a mounting orientation. Attach the spring on the left side so that it is a
reverse "S".
Spring

Carriage Mechanism
20. Remove the right spring holding the main shaft using a pair of long-nose pliers.
The spring has a mounting orientation. Attach the spring on the right side so that it is
a "S".

Spring
21. Pull out the Main Shaft.

CAUTION
• The Main Shaft must be handled carefully as it is coated with oil.
• Be careful not to damage the Main Shaft.
• The open screw hole on the Main Shaft is not used. Do not insert a screw into it
when attaching the Main Shaft.
i. Remove the Main Shaft bracket.

Main Shaft bracket

Carriage Mechanism
ii. Cut the paper and insert it between the plate and Main Shaft.
This is so the Main Shaft will not be damaged.
The paper should be inserted after slightly pulling out the Main Shaft.
Paper
iii. Pull out the Main Shaft.

The Main Shaft can be pulled out easier by slightly lifting the Print Head Unit.
Main Shaft

On the right side of the main shaft, there is a rubber washer for preventing vibrating
inside the bushing.
When replacing the main shaft, remove the rubber washer from the old main shaft and
then attach the new one.
rubber washer

Carriage Mechanism
22. Pull out the Sub Shaft.

CAUTION
• The Sub Shaft must be handled carefully as it is coated with oil.
• Handle the Sub Shaft carefully to prevent damaging it.
i. Unlock the Sub Shaft.


ii. Cut the paper and insert it between the plate and Sub Shaft.
This is so the Sub Shaft will not be damaged.
The paper should be inserted after slightly pulling out the Sub Shaft.
Paper
iii. Pull out the Sub Shaft.

The Sub Shaft can be pulled out easier by slightly lifting the Print Head Unit.
Sub Shaft

Carriage Mechanism
23. Remove the Flexible Cable (Three pieces) from the PE Board.
CAUTION
it.
Actuator
connector hook.
Flexible Cable
PE Board

Carriage Mechanism

the hook may break.
peel off.
lock.
• Do not squeeze the Actuator or apply force around the axis of rotation to lock it. The 4

24. Remove the Print Head Unit.

CAUTION
Be careful not to touch the Ink Valve Section.
Print Head Unit
Ink Valve Section

Carriage Mechanism
25. Attach the ink valve cover to the print head unit.
Ink Valve Cover
26. Remove the Rear Cover of the Print Head Unit.

Rear Cover
Print Head Unit

Carriage Mechanism
27. Remove the Flexible Cable (Three pieces) from the Print Head Unit Board.
CAUTION
it.
Actuator

connector hook.

the hook may break.
peel off.
lock.
• Do not squeeze the Actuator or apply force around the axis of rotation to lock it. The

Carriage Mechanism
28. Remove the CR belt from the print head unit.

i. Bend the CR belt to a shape that can pass through the gaps between the
projections of the belt lock and the uneven section on the back side of the print
head unit.
Uneven section
Projections of the CR belt Gaps

belt lock
ii. Pull the CR belt out from the uneven section.
29. Clean the Head Maintenance ASSY.

Wipe the areas indicated in the picture below that have ink on them to clean them.
When attaching the Head Maintenance ASSY to the Print Head Unit to protect the Print
Head, you need to clean the Head Maintenance ASSY as the ink may cause the position to
shift and protection may not be sufficient.
(This an actual removed Head Maintenance ASSY)

Carriage Mechanism
● Installation
1. Attach the Flexible Cable (Three pieces) to the new Head.
CAUTION
After attaching the cables, pull on them to make sure they do not come off.
2. Attach the CR belt to the print head unit.

i. Bend the CR belt to a shape that can pass through the gaps between the
projections of the belt lock and the uneven section on the back side of the print
head unit.
ii. Insert the CR belt into the gaps between the projections of the belt lock and the
uneven section on the back side of the print head unit.

iii. Straighten the bent CR belt.
CR belt

Carriage Mechanism
CAUTION
• Be sure to attach the CR Belt such that the uneven section on the back side of the
carriage engage with the projections on the CR Belt.
Uneven section
CR Belt
Uneven section
• Check that the CR belt is on the inner side of the projections of the belt lock.
Projections of the CR belt

belt lock
3. Temporarily place the Head on the main unit with the Print Head Cap attached.
CAUTION
Be careful not to touch the Ink Valve Section.
4. Attach the Flexible Cable (Three pieces) to the PE Board.
5. Insert and attach the Main Shaft using a protective sheet.
CAUTION
The Main Shaft must be handled carefully as it is coated with oil.
6. Insert and attach the Sub Shaft using a protective sheet.
CAUTION
The Sub Shaft must be handled carefully as it is coated with oil.
7. Remove the Print Head Cap from the Head.

8. Move the Head to the center.
9. Slide the pulley holder to attach it.
10. Put both ends of the CR belt on the pulleys.
11. Attach the tension spring of the CR Belt.

Carriage Mechanism
12. Attach the CR Encoder such that the black triangle marker on one of the corners is
CAUTION
Handle the CR Encoder carefully to prevent damaging its surface.
4
Marker

13. Remove the Rear Cover of the Head.
14. Attach the Head Maintenance ASSY and connect the motor connector.
15. Insert the Ink Tube Needle into the Maintenance Cartridge and tighten with a screw.
16. Connect the sensor connector and attach the Actuator Unit.
CAUTION
17. Move the Print Head Unit to the home position.

18. Set the carriage lock to the locked position.
CAUTION
19. Attach the Heater Cover.

20. Remove the upper cover of the Head.
CAUTION
The upper cover of the Head was used as a protection at the time of shipping. The
upper cover must be removed after attaching the print head unit on the printer.

Carriage Mechanism
21. Lay a waste underneath the Tube connection and attach the Ink Tube (Four pieces) to
the Head.
CAUTION
• If the Ink Tube is removed without laying a waste underneath, the Head may be
• Be sure to attach the correct ink color.
22. Move the head by hand and check for any unnecessary tension in the Flexible Cable
or Ink Tube.
23. Move the Print Head Unit to the home position.

CAUTION
To check for ink leakage, leave the cover removed.
● Check
1. Set the paper and Ink Cartridge.
2. Release the interlock so that the unit can be started with the cover removed.
3. Turn ON the printer.

The initial filling (approx. 10 minutes) will start automatically.
4. Check if there is any ink leakage.
CAUTION
If ink is leaking, turn OFF the printer and fix the leakage, and then check again for any
leaking ink.

Carriage Mechanism

• [Replacement/Installation] Check the operation of the sensor connected to the board that
you removed or attached.
$ “5.2.4 Sensor Check” (p. 5-15)
$ “5.2.5 Device Check” (p. 5-16)
• [Replacement] Reset the carriage lifespan counter.
• [Replacement] Set the time and installation date.
$ “5.2.8 Printer Time/Installation Date Setting” (p. 5-20)
• [Replacing] Enter the PnP information.
$ “5.3.3 PnP Information Write” (p. 5-36)
• [Replacement] Write the gamma data specifically for the print head from the CD supplied
with the print head and PE board to the MC board.
4
$ “5.3.6 Gamma Data Write” (p. 5-39)

• [Replacement] Write the printer serial number to the PE board.
$ “5.3.2 Serial No. Write” (p. 5-35)
• [Replacement] Adjust the bi-directional color resist.
• [Replacement] Adjust the side and top regist.
• [Replacement] Check the paper feed settings.
• [Replacement] Print an image quality check pattern and check the quality of the image.

Carriage Mechanism
4.3.4.4 Head Maintenance ASSY

CAUTION

Carriage Mechanism
CAUTION

CAUTION
WARNING
Tube Cap

Carriage Mechanism

Motor
Cable Connector
Cable Connector

Carriage Mechanism
Actuator Unit
4.3.4.5 Actuator Unit


Heater Cover 4

Carriage Mechanism
Actuator Unit
CAUTION

Carriage Mechanism
Actuator Unit
CAUTION

5. Remove the Actuator Unit.
The Cable Connector is easier to remove after lifting the Actuator Unit.
Actuator Unit


Carriage Mechanism
CR Encoder
4.3.4.6 CR Encoder

CAUTION

Carriage Mechanism
CR Encoder
CAUTION

4. Remove the CR Encoder.
CAUTION
• Do not wipe the surface of the CR Encoder with ethanol, etc.
CR Encoder

Carriage Mechanism
CR Encoder

• Attach the CR Encoder such that the black triangle marker on one of the corners is
Marker


Carriage Mechanism
PF Encoder
4.3.4.7 PF Encoder


the PF Encoder.
4


E-ring
PF Encoder Cover

Carriage Mechanism
PF Encoder

Pulley
CAUTION
Pulley
PF Encoder

• [Replacement/Installation] Check the operation of the sensor connected to the board that
you removed or attached.
$ “5.2.4 Sensor Check” (p. 5-15)
• [Replacement] Adjust the side and top regist.
• [Replacement] Adjust the paper feed.

Paper Feed Mechanism
Cutter ASSY

4.3.5.1 Cutter ASSY

2. Remove the Cutter ASSY.

4

Cutter ASSY
Cable Connector
CAUTION
The removed Cutter ASSY should be placed with the cutter sheet facing up to prevent
bending it.
Cutter Sheet

Cutter ASSY

When installing the Cutter ASSY, if the cable clamp interferes with the cutter motor
board and places a load on the motor, that board may break. Be careful to install the
cable clamp so that it does not interfere with the cutter motor board.
Spot where interference may occur

• [Replacement] Reset the cutter lifespan counter.
• [Replacement/Installation] Adjust the side and top regist.

4.3.5.2 PF Timing Belt (40S)


the PF Encoder.
4


E-ring
PF Encoder Cover


Pulley
CAUTION
Pulley
PF Encoder
6. Remove the Gear.
E-ring
Gear


4

1. Adjust the tension of the PF Timing Belt (40S).

• Check the operation of the sensor connected to the board that you removed or attached.
$ “5.2.4 Sensor Check” (p. 5-15)

Upper Decurl Roller
4.3.5.3 Upper Decurl Roller

2. Remove the Cable Connectors connected to the Roll Unit (J1601, J2001) from the MC
Board.
Cable Connector
3. Remove the fixing from the Mylar Guide.

Mylar Guide

Upper Decurl Roller
4. Remove the Stopper (left and right) from the Roll Unit.
• Remove: RS-tite (M3x6) (Left/Right: One piece each - Total: Two pieces)
Stopper Stopper

4
The Roll Unit cannot be set if the left and right of the stopper are attached other way

around. Be sure to attach the stopper such that its projecting section faces the outer
side.
5. Pull out and remove the Roll Unit while passing the cable and Mylar Guide removed
from the rear side through the opening.
Opening
6. Remove the Sensor Cover.

• Remove: Taptite (M3x8) (One piece)
Sensor Cover

Upper Decurl Roller
7. Remove the Roll Sheet End Sensor.

8. Remove the Shoot.

• Remove: RS-tite (M3x6) (Left/Right: One piece each – Total: Two pieces)
Shoot Shoot

Upper Decurl Roller
9. Remove the Upper Decurl Roller.

• Remove: E-ring (Left/Right: One piece each – Total: Two pieces)
• Remove: Gear (Left/Right: One piece each – Total: Two pieces)
• Remove: Bearing (Left/Right: One piece each – Total: Two pieces)

The positions of rubber parts on the Upper Decurl Roller are asymmetrical.
When attaching the Upper Decurl Roller, be sure to align the position of the Upper
Decurl Roller rubber and the rollers of the Pinch Roller.
Bearing

Upper Decurl Roller
E-ring E-ring
Gear Gear
Bearing

• Check the operation of the sensor that you removed or attached.
$ “5.2.4 Sensor Check” (p. 5-15)
$ “5.2.5 Device Check” (p. 5-16)

Vertical Roller
4.3.5.4 Vertical Roller

ix. Left Cartridge Door *Open
x. Side Cover (Left)($ p. 4-21)
xi. Rear Cover($ p. 4-21)
xii. Rear USB Cover ASSY($ p. 4-22)
Board.
Cable Connector

Vertical Roller

Mylar Guide

• Remove: RS-tite (M3x6) (Left/Right: One piece each – Total: Two pieces)
Stopper Stopper

side.
Opening

Vertical Roller

Hook
Waste Ink Tank

it again.
• Not hooked
Hook

Vertical Roller

the PF Encoder.


E-ring
PF Encoder Cover

Pulley

Vertical Roller

CAUTION
Pulley
PF Encoder

Heater Cover

Vertical Roller
CAUTION
printer.
Seat Ring

Shaft ASSY
Jam Unlock Handle

Vertical Roller


Cable Clamp
Heater Board ASSY

Vertical Roller
16. Remove the fixing from the I/C Holder Left and slide it toward the front side.
In order to access the rear side of the I/C Holder Left. The Cable Connector and Ink Tube do
not need to be removed as long as they have sufficient length.
I/C Holder Left

17. Remove the Jam Unlock Gear.
Jam Unlock Gear
E-ring
18. Remove the Gear from the Vertical Roller.

E-ring
Gear

Vertical Roller
CAUTION

Vertical Roller
CAUTION

CAUTION
WARNING
Tube Cap

Vertical Roller

Motor
Cable Connector
Cable Connector

Waste Ink Bottle

Vertical Roller
23. Remove the Vertical Roller.

i. Remove the Vertical Roller on the right side of the Vertical Roller.
E-ring
4
Vertical Roller

ii. Pull out and remove the Vertical Roller from the hook slot on the left side.
E-ring
Vertical Roller

• [Replacement/Installation] Check the operation of the sensor/device connected to the
board that you removed or attached.
• [Replacement/Installation] Check the operation of the sensor/device attached to the
inserted cable connector.
$ “5.2.4 Sensor Check” (p. 5-15)
$ “5.2.5 Device Check” (p. 5-16)

Guide
4.3.5.5 Guide

ix. Left Cartridge Door *Open
x. Side Cover (Left)($ p. 4-21)
xi. Rear Cover($ p. 4-21)
xii. Rear USB Cover ASSY($ p. 4-22)
Board.
Cable Connector

Guide

Mylar Guide

Stopper Stopper

side.
Opening

Guide

Hook
Waste Ink Tank

it again.
• Not hooked
Hook

Guide

the PF Encoder.


E-ring
PF Encoder Cover

Pulley

Guide

CAUTION
Pulley
PF Encoder

Heater Cover

Guide
CAUTION
printer.
Seat Ring

Shaft ASSY
Jam Unlock Handle

Guide


Cable Clamp
Heater Board ASSY

Guide
I/C Holder Left

17. Remove the Jam Unlock Gear.
Jam Unlock Gear
E-ring
18. Remove the Gear from the Vertical Roller.

E-ring
Gear

Guide
CAUTION

Guide
CAUTION

CAUTION
WARNING
Tube Cap

Guide

Motor
Cable Connector
Cable Connector

Waste Ink Bottle
23. Remove the Vertical Roller.

i. Remove the Vertical Roller on the right side of the Vertical Roller.
E-ring
Vertical Roller

Guide
ii. Pull out and remove the Vertical Roller from the hook slot on the left side.
E-ring
Vertical Roller 4

PE Board
25. Remove the Swing Baffle while pulling out the Shaft to the right side.
• Remove: Swing Baffle (Three pieces)
Shaft Seat Ring
Swing Baffle

Guide
26. Remove the Guide ASSY.

• Remove: RS-tite (M3x6) (Three pieces)
Guide ASSY
27. Remove the Shoot Buffle.

Shoot Buffle
28. Remove the Guide.

Remove the screws from the front side and take out the Guide from the rear side.
Guide
<Front>
Guide

Guide

• Check the operation of the sensor/device connected to the board that you removed or
attached.
$ “5.2.4 Sensor Check” (p. 5-15)
$ “5.2.5 Device Check” (p. 5-16)

4.3.5.6 Main Pinch Roller ASSY


vi. Rear Cover($ p. 4-21)
vii. Rear USB Cover ASSY($ p. 4-22)
viii. Right Cartridge Door *Open
CAUTION

CAUTION

CAUTION
WARNING
Tube Cap


Motor
Cable Connector
Cable Connector

Waste Ink Bottle

PE Board

Shaft Seat Ring 4

Swing Baffle

Guide ASSY

9. Remove the Main Pinch Roller ASSY.

• Remove: RS-tite (M3x6) (Rear: Two pieces, Upper surface side: Two pieces - Total: Four
pieces/ASSY)
• Unlock: Spring (Pinch Main) (Upper side) (Two pieces/ASSY)
If screws are removed from the top, depending on the Main Pinch Roller ASSY, the FFC
guide may be an obstacle. If that is the case, remove the FFC guide bracket.
Remove FFC guide
<Top View>
Spring (Pinch Main) (Unlock)

● Procedure for attaching
1. Temporarily secure the Main Pinch Roller ASSY (x4).

• Temporarily secure: RS-tite (M3x6) (2 at the rear side, 2 on the top, total: 4/ASSY)
2. Set the Main Pinch Roller ASSY replacement jig in the Main Roller.
4
Jig

3. Attach the springs (pinch main) (top) (2/ASSY) of the Main Pinch Roller ASSY (x4).
4. While pushing the Main Pinch Roller ASSY replacement jig in the direction of the
arrow, fully fasten screws on the Main Pinch Roller ASSY (x4).
• Fully fasten: RS-tite (M3x6) (2 at the rear side, 2 on the top, total: 4/ASSY)
Jig
CAUTION
• Tighten the screws with each Main Pinch Roller ASSY and Main Pinch Roller ASSY
replacement jig in contact.
• Make sure that the roller of each Main Pinch Roller ASSY is in position. If there is
any unevenness between the lined up rollers, the paper skews.
5. Remove the Main Pinch Roller ASSY replacement jig.
6. Attach the remaining components and covers with the reverse procedure of removal.


attached.
$ “5.2.4 Sensor Check” (p. 5-15)
$ “5.2.5 Device Check” (p. 5-16)

Vertical Pinch Roller
4.3.5.7 Vertical Pinch Roller

2. Remove the Vertical Pinch Roller.

4
• Remove: Spring (Two pieces)

Spring Spring
Vertical Pinch Roller Vertical Pinch Roller

EJ Chute
4.3.5.8 EJ Chute


Heater Cover
3. Remove the EJ Chute by rotating it toward the rear side such that it does not get
caught on the Sub Shaft.
• Remove: Bind Machine Screw (M3x4) (Two pieces)
CAUTION
Be careful not to drop the screws.
Sub Shaft
EJ Chute

Be sure to use the correct type of screw.
If the wrong type of screw is used, the top of the screw may come into contact with
the Print Head Unit.

Swing Baffle
4.3.5.9 Swing Baffle

4

CAUTION

Swing Baffle
CAUTION
CAUTION
WARNING
Tube Cap

Swing Baffle

Motor
Cable Connector
4

Cable Connector

Waste Ink Bottle

PE Board

Swing Baffle
Shaft Seat Ring
Swing Baffle

• [Replacement/Installation] Check the operation of the sensor/device connected to the
board that you removed or attached.
$ “5.2.4 Sensor Check” (p. 5-15)
$ “5.2.5 Device Check” (p. 5-16)

Roll Unit
4.3.5.10 Roll Unit

Board.

Cable Connector

Mylar Guide

Roll Unit
Stopper Stopper

side.
Opening

• [Replacement/Installation] Check the operation of the sensor attached to the inserted
cable connector.
$ “5.2.4 Sensor Check” (p. 5-15)

Roller (Plate Heater In)
4.3.5.11 Roller (Plate Heater In)

vii. Left Cartridge Door *Open
4

Cutter ASSY
Cable Connector
CAUTION
bending it.
Cutter Sheet



Heater Cover

CAUTION

Sub Shaft
EJ Chute

Be sure to use the correct type of screw. If the wrong type of screw is used, the top of
the screw may come into contact with the Print Head Unit.

CAUTION
printer.
Seat Ring
Shaft ASSY
6. Remove the Heater Unit.

i. Remove the Cable Connector (Front: Six pieces, Left: One piece).
The Cable Connector of the Heater Board located on the left side can be removed by
inserting and pressing with a Phillips screwdriver.
Cable Connector
Screwdriver
Heater Board

ii. Remove the Heater Unit.

• Remove (Front): RS-tite (M3x6) (Five pieces)
• Remove (Internal): RS-tite Rounded Corer (M3x6) (Two pieces)
• Remove: Grounding wire (One piece)
• Unlock: Cable Clamp (Two locations)
Heater unit
Cable clamp

<Front View>
Grounding wire
<Top View>
7. Separate the Plate Heater and Hot Air Heater.

CAUTION
Be careful not to touch the sponges of the sponge rollers (2x) on the plate heater. If
the contacted sponge does not return to its original state, it might come to impede the
paper transport.
Hot Air Heater
Plate Heater

8. Remove the Roller (Plate Heater In).

• Remove: E-ring (Right side: One piece, Left side: Two pieces - Total: Three pieces)
• Remove: Bearing (Left/Right: One piece each - Total: Two pieces)
• Remove: Gear (Right side: One piece)

The positions of rubber parts on the Roller (Plate Heater In) are asymmetrical. Be sure
to attach the Roller (Plate Heater In) in the correct direction.
Bearing Bearing Gear
E-ring E-ring
<As seen from the rear>

$ “5.2.4 Sensor Check” (p. 5-15)
$ “5.2.5 Device Check” (p. 5-16)

Sponge Roller A (Plate Heater)
4.3.5.12 Sponge Roller A (Plate Heater)

4

Cutter ASSY
Cable Connector
CAUTION
bending it.
Cutter Sheet



Heater Cover

CAUTION

Sub Shaft
EJ Chute


CAUTION
printer.
Seat Ring
Shaft ASSY


Cable Connector
4
Screwdriver

Heater Board

Heater unit
Cable clamp
<Front View>
Grounding wire
<Top View>


CAUTION
paper transport.
Hot Air Heater
Plate Heater
8. Remove the Sponge Roller A (Plate Heater).

• Remove: E-ring (Left/Right: One piece each - Total: Two pieces)
CAUTION
Be careful not to touch the roller sponge. If the contacted sponge does not return to
its original state, it might come to impede the paper transport.
Bearing Bearing
E-ring E-ring

$ “5.2.4 Sensor Check” (p. 5-15)
$ “5.2.5 Device Check” (p. 5-16)

Sponge Roller B (Plate Heater)
4.3.5.13 Sponge Roller B (Plate Heater)

4

Cutter ASSY
Cable Connector
CAUTION
bending it.
Cutter Sheet



Heater Cover

CAUTION

Sub Shaft
EJ Chute


CAUTION
printer.
Seat Ring
Shaft ASSY

Cable Connector
Screwdriver
Heater Board


Heater unit
Cable clamp

<Front View>
Grounding wire
<Top View>

CAUTION
paper transport.
Hot Air Heater
Plate Heater

8. Remove the Sponge Roller B (Plate Heater).

i. Remove the Sponge Roller B (Plate Heater) Driven Gear (Two pieces).
• Remove: E-ring (Left side: Two pieces)
E-ring

Driven Gear
ii. Remove the Sponge Roller B (Plate Heater) (Two pieces).

• Remove: Gear (Left side: Two pieces)
• Remove: E-ring (Left/Right: Two pieces each - Total: Four pieces)
• Remove: Bearing (Left/Right: Two pieces each - Total: Four pieces)
CAUTION
Be careful not to touch the roller sponge. If the contacted sponge does not return to
its original state, it might come to impede the paper transport.
E-ring Bearing E-ring
Bearing E-ring Gear

$ “5.2.4 Sensor Check” (p. 5-15)
$ “5.2.5 Device Check” (p. 5-16)

Roller (Plate Heater Exit)
4.3.5.14 Roller (Plate Heater Exit)

4

Cutter ASSY
Cable Connector
CAUTION
bending it.
Cutter Sheet



Heater Cover

CAUTION

Sub Shaft
EJ Chute


CAUTION
printer.
Seat Ring
Shaft ASSY


Cable Connector
4
Screwdriver

Heater Board

Heater unit
Cable clamp
<Front View>
Grounding wire
<Top View>


CAUTION
paper transport.
Hot Air Heater
Plate Heater
8. Remove the Exit Guide.

Exit Guide
9. Remove the Roller (Plate Heater Exit).

i. Remove the Bracket.
Bracket

ii. Remove the Roller (Plate Heater Exit).

• Remove: E-ring (Left/Right: One piece each - Total: Two pieces)
• Remove: Gear (Left side: One piece)

The positions of rubber parts on the Roller (Plate Heater Exit) are asymmetrical.
Be sure to attach the Roller (Plate Heater Exit) in the correct direction.

Gear Bearing
E-ring Bearing E-ring

● Roller (Plate Heater Exit) height adjustment
1. Loosen the screws (x3) of the plate and the bracket.
2. Put the scale t1.0 in between the plate and the Exit Guide.
Scale Exit Guide
Plate Scale
3. Push and press the plate upward (the arrow direction) to tighten the screws of the
plate.
4. Put the scale t0.5 in between the plate and the Roller (Plate Heater Exit).
Scale
5. Push and press the bracket upward (the arrow direction) to tighten the screws of the
bracket.

6. Raise the Roller (Plate Heater Exit) within the allowance and visually check there is an
interspace between the shaft of the Roller (Plate Heater Exit) and plate.
CAUTION
The interspace on the left side is difficult to check. Be sure to secure the interspace.
The place (interspace) to be checked The place (interspace) to be checked
● Tasks to be performed after replacement 4


$ “5.2.4 Sensor Check” (p. 5-15)
$ “5.2.5 Device Check” (p. 5-16)

Paper Dust Guide
4.3.5.15 Paper Dust Guide

2. Pull out the Roll Unit.
3. Remove the Paper Dust Guide.

• Remove: Hand Screw (Left/Right: One piece each - Total: Two pieces)
• Unlock: Boss (Left/Right: One location - Total: Two locations)
Paper Dust Guide
Boss Boss
Hand Screw Hand Screw
4. Clean the the Roll Unit to remove any paper dust.

Baffle (Roll Unit)
4.3.5.16 Baffle (Roll Unit)

Board.

Cable Connector

Mylar Guide

Baffle (Roll Unit)
Stopper Stopper

side.
Opening
6. Remove the Paper Dust Guide.

• Remove: Hand Screw (Left/Right: One piece each - Total: Two pieces)
• Unlock: Boss (Left/Right: One location - Total: Two locations)
Paper Dust Guide
Boss Boss
Hand Screw Hand Screw

Baffle (Roll Unit)
7. Remove the Baffle (Roll Unit).

i. Remove the E-ring (One piece) and Gear (One piece).
E-ring
4
Gear
ii. Remove the Baffle (Roll Unit).

• Remove: Taptite (Left/Right: Two pieces each - Total: Four pieces)
Baffle (Roll Unit)

• Check the operation of the sensor attached to the inserted cable connector.
$ “5.2.4 Sensor Check” (p. 5-15)

Slide Rail
4.3.5.17 Slide Rail

Board.
Cable Connector

Mylar Guide

Slide Rail
Stopper Stopper

4

side.
Opening

Slide Rail
6. Remove the Slide Rail (inside) from the Roll Unit.

• Remove: Bind Machine Screw (M3x6) (Left/Right: Three pieces each – Total: Six pieces)
WARNING
Be careful not to get injured by the burr on the movable side of the slide rail.
Slide Rail
Tighten the screws while pulling the slide rail along the arrow direction.
Slide Rail

Pull the slide rail upward or downward when tightening the screws. Note that the
directions of the left and the right are different since it prevents banding caused by
paper skew.

Slide Rail
7. Remove the Slide Rail (outside) from the main unit.

• Remove: Bind Machine Screw (M3x6) (Left/Right: Three pieces each – Total: Six pieces)
WARNING
Be careful not to get injured by the burr on the movable side of the slide rail.
4
Slide Rail

Slide Rail

Pull the slide rail upward or downward when tightening the screws. Note that the
directions of the left and the right are different since it prevents banding caused by
paper skew.

Slide Rail

$ “5.2.4 Sensor Check” (p. 5-15)

Ink System Mechanism
I/C Holder Left
4.3.6 Ink System Mechanism

4.3.6.1 I/C Holder Left

4

Heater Cover

I/C Holder Left
CAUTION
printer.
Seat Ring
Shaft ASSY
Jam Unlock Handle

I/C Holder Left



Cable Clamp
Heater Board ASSY

I/C Holder Left
7. Remove the I/C Holder Left.

i. Remove the fixing from the I/C Holder Left.
I/C Holder Left
ii. Take the I/C Holder Left out of the main unit and remove all cable connectors that
are currently connected.
CAUTION
If any of the cable connectors are not long enough, remove the cable connector(s)
before taking the I/C Holder Left out of the main unit.
Cable Connector
Cable Clamp
Cable Clamp
Cable Connector (Relay)
Cable Connector (Also on opposite side)

I/C Holder Left
iii. Loosen the screws (x2).

• Loosen: Tap tight (M3x8) (x2)
CAUTION
The ink tube can be removed without loosening the screws. However, since the screw
needs to be loosened when attaching the ink tube, loosen at this point.

iv. Remove the Ink Tube (K, C) from the I/C Holder Left and attach the Sealer on the
Ink Tube.
At this time, if the I/C holder is raised up, it will be easier to prevent drips of ink, which
makes the work easier too.
CAUTION
When removing the Ink Tube, lay a waste underneath to catch any dripping ink.
Ink Tube (K)
Ink Tube (C)
When I/C holder has been set up

(example on the right side.
Same as the left side)

attached.
$ “5.2.4 Sensor Check” (p. 5-15)
$ “5.2.5 Device Check” (p. 5-16)

I/C Holder Right
4.3.6.2 I/C Holder Right


Sensor Bracket ASSY

I/C Holder Right
CAUTION

CAUTION

I/C Holder Right
CAUTION
WARNING
Tube Cap

Motor
Cable Connector
Cable Connector

I/C Holder Right

Waste Ink Bottle

Holder.
Cable Guide
Boss
Waste Ink Gutter


I/C Holder Right
9. Remove the I/C Holder Right.

i. Remove the fixing from the I/C Holder Right.
• Remove: RS-tite (M3x6) (2 pieces)
I/C Holder Right

I/C Holder Right
ii. Take the I/C Holder Right out of the main unit and remove all cable connectors
that are currently connected.
CAUTION
before taking the I/C Holder Right out of the main unit.
Cable Connector Cable Clamp


Only the yellow cable connector on the outside connects to the top of the I/C Holder
Right. While there is a magenta terminal on the inside, it is not used. Be sure to use
the correct connection.
Magenta: Do not connect
Yellow: Connect

I/C Holder Right

CAUTION
iv. Remove the Ink Tube (M, Y) from the I/C Holder Right and attach the Sealer on the
Ink Tube.
CAUTION
When removing the Ink Tube, be sure to lay a waste underneath
Ink Tube (M)
Ink Tube (Y)

• Check the operation of the sensor that you removed or attached.
$ “5.2.4 Sensor Check” (p. 5-15)

Waste Ink Bottle
4.3.6.3 Waste Ink Bottle

CAUTION 4

Waste Ink Bottle
CAUTION
CAUTION
WARNING
Tube Cap

Waste Ink Bottle

Motor
Cable Connector
4

Cable Connector

Waste Ink Bottle

Waste Ink Tank
4.3.6.4 Waste Ink Tank


Hook
Waste Ink Tank

it again.
• Not hooked
Hook

Flushing Box
4.3.6.5 Flushing Box

2. Tilt the Flushing Box toward the back side to withdraw it from the projection on the
Waste Ink Gutter and remove it toward the left side.
• Unlock: Projection (Two locations)
CAUTION
• Do not tilt the Flushing Box upside down to prevent ink from dripping down.
• Lay a rug beneath the unit when transporting it. 4

Flushing Box
Projection Boss

Waste Ink Gutter
4.3.6.6 Waste Ink Gutter


Cutter ASSY
Cable Connector
CAUTION
bending it.
Cutter Sheet

Waste Ink Gutter


Heater Cover

Waste Ink Gutter
CAUTION
Sub Shaft
EJ Chute


Waste Ink Gutter
CAUTION
printer.
Seat Ring

Shaft ASSY

Waste Ink Gutter

Cable Connector
Screwdriver
Heater Board

Heater unit
Cable clamp
<Front View>
Grounding wire
<Top View>

Waste Ink Gutter
CAUTION


Waste Ink Gutter
CAUTION

Sensor Bracket ASSY

Waste Ink Gutter

CAUTION
WARNING

Tube Cap

Motor
Cable Connector
Cable Connector

Waste Ink Gutter

Waste Ink Bottle

Holder.
Cable Guide
Boss
Waste Ink Gutter


Waste Ink Gutter
14. Tilt the Flushing Box toward the back side to withdraw it from the projection on the
Waste Ink Gutter and remove it toward the left side.
• Unlock: Projection (Two locations)
CAUTION
• Do not tilt the Flushing Box upside down to prevent ink from dripping down.
• Lay a rug beneath the unit when transporting it.
Flushing Box

Projection Boss
15. Remove the Waste Ink Gutter.

• Remove (Right side): RS-tite (M3x6) (One piece)
• Unlock (Left Side): Hook (2 locations)
The Waste Ink Gutter can be removed easier by sliding it to the front side after unlocking the
hook on the left side.
Waste Ink Gutter
Waste Ink Gutter Hook
<Right Side> <Left Side>

$ “5.2.4 Sensor Check” (p. 5-15)
$ “5.2.5 Device Check” (p. 5-16)

Gutter Block
4.3.6.7 Gutter Block
2. Remove the Ink Tube.

Pin
Bent Tube
3. Use the tweezers to remove the Gutter Block that needs to be replaced.
Gutter Block
● During Installation
A new block can also be installed by using the same tweezers.

Ink Tube
4.3.6.8 Ink Tube

4

Heater Cover
3. Lay a waste underneath the Tube connection and remove the Ink Tube (Four pieces)
from the Head.
CAUTION
If the Ink Tube is removed without laying a waste underneath, the Head may be

Ink Tube
4. Attach the Tube Cap to the Joint between the Ink Tube and Head Tube.
i. Insert the tube pin in the head.
ii. Attach the tube cap in the ink tube.
CAUTION
printer.
Seat Ring
Shaft ASSY

Ink Tube
Jam Unlock Handle
4


Ink Tube

Cable Clamp
Heater Board ASSY
9. Remove the I/C Holder Left.

i. Remove the fixing from the I/C Holder Left.
I/C Holder Left

Ink Tube
ii. Take the I/C Holder Left out of the main unit and remove all cable connectors that
are currently connected.
CAUTION
before taking the I/C Holder Left out of the main unit.
Cable Connector
Cable Clamp
Cable Clamp 4


CAUTION

Ink Tube
iv. Remove the Ink Tube (K, C) from the I/C Holder Left and attach the Sealer on the
Ink Tube.
CAUTION
Ink Tube (K)
Ink Tube (C)

(example on the right side.
Same as the left side)

Ink Tube
CAUTION


Ink Tube
CAUTION

Sensor Bracket ASSY

Ink Tube

CAUTION
WARNING

Tube Cap

Motor
Cable Connector
Cable Connector

Ink Tube

Waste Ink Bottle

Holder.
Cable Guide
Boss
Waste Ink Gutter


Ink Tube
17. Remove the I/C Holder Right.

i. Remove the fixing from the I/C Holder Right.
• Remove: RS-tite (M3x6) (2 pieces)
I/C Holder Right

ii. Take the I/C Holder Right out of the main unit and remove all cable connectors
that are currently connected.
CAUTION
before taking the I/C Holder Right out of the main unit.
Cable Connector Cable Clamp

Ink Tube

Only the yellow cable connector on the outside connects to the top of the I/C Holder
Right. While there is a magenta terminal on the inside, it is not used. Be sure to use
the correct connection.
Magenta: Do not connect
Yellow: Connect

CAUTION

Ink Tube
iv. Remove the Ink Tube (M, Y) from the I/C Holder Right and attach the Sealer on the
Ink Tube.
CAUTION
Ink Tube (M)
4
Ink Tube (Y)

18. Remove the Ink Tube.

If necessary, unlock the cable clamp.

Ink Tube

• When attaching the Ink Tube, be sure to route the Ink Tube according to the check
items for the guide section inside the Head.
If the Ink Tube is routed wrongly, it may obstruct smooth operation of the Print Head
Unit and/or apply load on the Ink Tube connection, etc.
• Ink tubes have two marks on them to align the route position. Route the ink tube so
that each mark aligns with the end of the guide.
Mark End of the guide
End of the guide Mark

attached.
$ “5.2.4 Sensor Check” (p. 5-15)
$ “5.2.5 Device Check” (p. 5-16)
• Run the clean command.

Sensors
Cartridge Door Sensor (Right)
4.3.7 Sensors
4.3.7.1 Cartridge Door Sensor (Right)
vii. Right Cartridge Door *Open 4

Sensor Bracket ASSY
3. Remove the Cartridge Door Sensor (Right).

Cartridge Door Sensor (Right)
Hook

• Check sensor operation.
$ “5.2.4 Sensor Check” (p. 5-15)

Sensors
Cartridge Door Sensor (Left)
4.3.7.2 Cartridge Door Sensor (Left)

2. Remove the Cartridge Door Sensor (Left).

Cartridge Door Sensor (Left)
Hook

$ “5.2.4 Sensor Check” (p. 5-15)

Sensors
Top Cover Sensor
4.3.7.3 Top Cover Sensor

2. Remove the Top Cover Sensor ASSY.


Top Cover Sensor ASSY
3. Remove the Top Cover Sensor.

Top Cover Sensor
Hook

$ “5.2.4 Sensor Check” (p. 5-15)

Sensors
Temperature/Humidity Sensor
4.3.7.4 Temperature/Humidity Sensor

CAUTION

Sensors
CAUTION

4. Remove the Temperature/Humidity Sensor.

$ “5.2.4 Sensor Check” (p. 5-15)

Sensors
Roll Sheet Set Sensor
4.3.7.5 Roll Sheet Set Sensor

Board.
Cable Connector

Mylar Guide

Sensors
Stopper Stopper

4

side.
Opening
6. Remove the Roll Sheet Set Sensor.

• Remove: Taptite (M3x8)
• Remove: Cable Connector

Sensors

$ “5.2.4 Sensor Check” (p. 5-15)

Sensors
4.3.7.6 Roll Sheet End Sensor

Board.

Cable Connector

Mylar Guide

Sensors
Stopper Stopper

side.
Opening
6. Remove the Sensor Cover.

Sensor Cover

Sensors
7. Remove the Roll Sheet End Sensor.


4

$ “5.2.4 Sensor Check” (p. 5-15)

Sensors
Loop Sensor
4.3.7.7 Loop Sensor

2. Remove the Loop Sensor.

Hook Loop Sensor

$ “5.2.4 Sensor Check” (p. 5-15)

Sensors
4.3.7.8 Paper Edge Sensor ASSY

4

CAUTION

Sensors
CAUTION
CAUTION
WARNING
Tube Cap

Sensors

Motor
Cable Connector
4

Cable Connector

Waste Ink Bottle

PE Board

Sensors
Shaft Seat Ring
Swing Baffle

Guide ASSY
9. Remove the Shoot Buffle.

Shoot Buffle

Sensors
10. Remove the Paper Edge Sensor ASSY.

4


attached.
$ “5.2.4 Sensor Check” (p. 5-15)
$ “5.2.5 Device Check” (p. 5-16)

Sensors
Platen Shutter Home Sensor
4.3.7.9 Platen Shutter Home Sensor

Board.
Cable Connector

Mylar Guide

Sensors
Stopper Stopper

4

side.
Opening

Sensors

Hook
Waste Ink Tank

it again.
• Not hooked
Hook

Sensors

4
Sensor Bracket ASSY

8. Remove the Platen Shutter Home Sensor.
Hook

$ “5.2.4 Sensor Check” (p. 5-15)
$ “5.2.5 Device Check” (p. 5-16)

Sensors
Paper Width Sensor
4.3.7.10 Paper Width Sensor

Board.
Cable Connector

Mylar Guide

Sensors
Paper Width Sensor
Stopper Stopper

4

side.
Opening
6. Remove the Paper Width Sensor to be replaced.

• Remove: Taptite (M3x8) (One piece/Sensor)
• Remove: Cable Connector (One piece/Sensor)
Paper Width Sensor

Sensors
Paper Width Sensor

$ “5.2.4 Sensor Check” (p. 5-15)
$ “5.2.5 Device Check” (p. 5-16)

Sensors
Rear Cover Sensor
4.3.7.11 Rear Cover Sensor

2. Remove the Rear Cover Sensor.

4

Rear Cover Sensor
Hook

$ “5.2.4 Sensor Check” (p. 5-15)

Sensors
Paper Slug Box Sensor
4.3.7.12 Paper Slug Box Sensor

2. Remove the Paper Slug Box Sensor ASSY.

• Unlock: Cable Clamp (One piece)
Cable Clamp
Paper Slug Box Sensor ASSY
3. Remove the Paper Slug Box Sensor.

• Remove: SEMS (M3x6) (1 piece)
• Unlock: Boss (One location)
Boss
Paper Slug Box Sensor

$ “5.2.4 Sensor Check” (p. 5-15)

Sensors
Inner Cover Sensor
4.3.7.13 Inner Cover Sensor

4

Sensor Bracket ASSY
3. Remove the Inner Cover Sensor.

• Remove: SEMS (M3x6) (1 piece)
• Unlock: Boss (One location)
Boss
Inner Cover Sensor

$ “5.2.4 Sensor Check” (p. 5-15)
$ “5.2.5 Device Check” (p. 5-16)

Sensors
Left Cover Sensor
4.3.7.14 Left Cover Sensor

2. Remove the Left Cover Sensor ASSY.

Left Cover Sensor ASSY
3. Remove the Left Cover Sensor.

Hook
Left Cover Sensor

$ “5.2.4 Sensor Check” (p. 5-15)

Fan/Heater
Heater Fan
4.3.8 Fan/Heater
4.3.8.1 Heater Fan

4

Cutter ASSY
Cable Connector
CAUTION
bending it.
Cutter Sheet

Fan/Heater
Heater Fan


Heater Cover

Fan/Heater
Heater Fan
CAUTION

Sub Shaft
EJ Chute


Fan/Heater
Heater Fan
CAUTION
printer.
Seat Ring
Shaft ASSY

Fan/Heater
Heater Fan

Cable Connector
4
Screwdriver

Heater Board

Heater unit
Cable clamp
<Front View>
Grounding wire
<Top View>

Fan/Heater
Heater Fan

CAUTION
paper transport.
Hot Air Heater
Plate Heater
8. Remove the Hot Air Heater Cover.

Hot Air Heater Cover
9. Remove the Heater Fan ASSY.

Heater Fan ASSY

Fan/Heater
Heater Fan
10. Pull out and remove the Heater Fan from the duct.
Heater Fan

4
• Check fan operation.

$ “5.2.4 Sensor Check” (p. 5-15)
$ “5.2.5 Device Check” (p. 5-16)

Fan/Heater
Platen Suction Fan
4.3.8.2 Platen Suction Fan

Board.
Cable Connector

Mylar Guide

Fan/Heater
Platen Suction Fan
Stopper Stopper

4

side.
Opening

Fan/Heater
Platen Suction Fan

Hook
Waste Ink Tank

it again.
• Not hooked
Hook

Fan/Heater
Platen Suction Fan
7. Remove the Bracket.

Bracket 4

8. Remove the Platen Suction Fan.
• Remove: SEMS (M3x25) (2 pieces)
Platen Suction Fan
Cable Connector

$ “5.2.5 Device Check” (p. 5-16)
$ “5.2.4 Sensor Check” (p. 5-15)
• Reset total vacuum electrification time.

Fan/Heater
Exhaust Fan
4.3.8.3 Exhaust Fan


Cutter ASSY
Cable Connector
CAUTION
bending it.
Cutter Sheet

Fan/Heater
Exhaust Fan


3. Remove the Exhaust Fan.
Exhaust Fan ASSY
Guide

The exhaust fan is a fan for exhausting air. When attaching the fan, make sure that the
cable guide is positioned on the top left of the fan.

$ “5.2.4 Sensor Check” (p. 5-15)
$ “5.2.5 Device Check” (p. 5-16)

Fan/Heater
4.3.8.4 Intake Fan (Top)(Bottom)


Heater Cover

Fan/Heater
CAUTION
printer.
Seat Ring

Shaft ASSY
Jam Unlock Handle

Fan/Heater


Cable Clamp
Heater Board ASSY

Fan/Heater
I/C Holder Left

8. Remove the Left Airflow Fan (Top) and/or (Bottom).
Intake Fan (Top)
Intake Fan (Bottom)
Cable Connector

attached.
$ “5.2.4 Sensor Check” (p. 5-15)
$ “5.2.5 Device Check” (p. 5-16)

Fan/Heater
Power Supply Fan
4.3.8.5 Power Supply Fan
2. Remove the Power Supply Fan.

Cable Connector
Power Supply Fan

The Power Supply Fan is used for air intake. When attaching the fan, check the arrow
inscribed on the side of the fan so that the air flow is aimed at the interior of the main
unit.
Installation Orientation

$ “5.2.5 Device Check” (p. 5-16)

Fan/Heater
Plate Heater, Hot Air Heater
4.3.8.6 Plate Heater, Hot Air Heater

4

Cutter ASSY
Cable Connector
CAUTION
bending it.
Cutter Sheet

Fan/Heater


Heater Cover

Fan/Heater
CAUTION

Sub Shaft
EJ Chute


Fan/Heater
CAUTION
printer.
Seat Ring
Shaft ASSY

Fan/Heater

Cable Connector
4
Screwdriver

Heater Board

Heater unit
Cable clamp
<Front View>
Grounding wire
<Top View>

Fan/Heater

CAUTION
paper transport.
Hot Air Heater
Plate Heater

• [Replacement (Plate Heater)] Reset total heater electrification time.
• [Replacement/Installation] Check the operation of the sensor/device attached to the
inserted cable connector.
$ “5.2.4 Sensor Check” (p. 5-15)
$ “5.2.5 Device Check” (p. 5-16)

Motor
CR Motor
4.3.9 Motor
4.3.9.1 CR Motor

4
CAUTION


Motor
CR Motor
CAUTION
Spring
Grabbing Position
Places to hook

Motor
CR Motor
5. Remove the CR Belt from the Pulleys on both ends and then pull it out from the
uneven section on the back side of the Print Head Unit.
CR Belt
4
Uneven Section


When attaching the CR belt, insert it all the way to the uneven section.

Motor
CR Motor
6. Remove the CR Motor.

i. Remove the Cable Connector from the PE Board.
• Unlock: Cable Clamp (One location)
CR Motor
Cable Connector
Cable Clamp
ii. Remove the CR Motor.

CR Motor


Motor
Roll Motor
4.3.9.2 Roll Motor

v. Rear Plate($ p. 4-19)
vi. Left Cartridge Door *Open
vii. Side Cover (Left)($ p. 4-21)
4
Board.

Cable Connector

Mylar Guide

Motor
Roll Motor
Stopper Stopper

side.
Opening

Heater Cover

Motor
Roll Motor
CAUTION
printer.
Seat Ring

Shaft ASSY
Jam Unlock Handle

Motor
Roll Motor


Cable Clamp
Heater Board ASSY

Motor
Roll Motor
I/C Holder Left

12. Remove the fixing from the Intake Fan (Bottom).
In order to access beyond the Intake Fan (Bottom). The Intake Fan (Bottom) only needs to
be shifted such that the screwdriver can reach beyond the fan.
Intake Fan (Bottom)
13. Remove the Roll Motor Drive ASSY.

Roll Motor Drive ASSY

Motor
Roll Motor
14. Remove the Roll Motor.

Roll Motor

• Check motor operation.
attached.
$ “5.2.4 Sensor Check” (p. 5-15)
$ “5.2.5 Device Check” (p. 5-16)

Motor
PF Motor
4.3.9.3 PF Motor



E-ring
PF Encoder Cover

Pulley

Motor
PF Motor
4. Remove the fixing from the Power Supply Fan.

The assembly with the sheet metal needs to be removed to access the back of the Power
Supply Fan.
Power Supply Fan
5. Remove the PF Motor ASSY.

PF Motor ASSY
Cable Connector
6. Remove the PF Motor.

PF Motor

When attaching the PF Motor, be sure to adjust the PF Timing Belt (60S).

Motor
PF Motor
1. [Replacement/Installation] Adjust the tension of the PF Timing Belt (40S).

2. [Replacement/Installation] Perform the tasks below with the maintenance tool.

$ “5.2.5 Device Check” (p. 5-16)

Motor
4.3.9.4 Platen Shutter Motor


the PF Encoder.

E-ring
PF Encoder Cover

Motor

Pulley 4

CAUTION
Pulley
PF Encoder
6. Remove the Platen Shutter Motor ASSY.

Platen Shutter Motor ASSY
Cable Connector

Motor
7. Remove the Platen Shutter Motor.

• Remove: SEMS (M2.6x6) (2 pieces)

$ “5.2.5 Device Check” (p. 5-16)
• Check the operation of the sensor connected to the board that you removed or attached.
$ “5.2.4 Sensor Check” (p. 5-15)

Routing the Cables and FFCs
4.4 Routing the Cables and FFCs
4.4.1 Top View on the Rear

4.4.2 Rear

4.4.3 Left Side

4.4.4 Front

Connector Position
4.5 Connector Position
4.5.1 PE Board
CN123
CN100
CN101
CN124
CN105
CN102
CN106
4
CN125 CN120

CN129 CN128 CN126
Connector Destination
CN100 Print head unit
CN105 MC Board
CN106 CR Motor
CN120 Top Cover Sensor
CN123 Temperature/Humidity Sensor, Cartridge Door Sensor (Left/Right),
Ink Cartridge Sensor (C/M/Y/K), Maintenance Home Sensor
CN124 Maintenance Motor, Exhaust Solenoid
CN125 Maintenance Cartridge Board
CN126 I/C Holder (Left/Right)
CN128 I/C Holder (Left/Right)
CN129 PC or NAU

Connector Position
4.5.2 MC Board
P1901 P1001 P302 P1401 P1403

P1402
P1502
P1404
P1501
P1201
P1801
P1301
P1702 P1101
P1802
P201
P2001 P1602 P1601 P1701 P1804 P301
P201 Power Supply
P301 PE Board
P302 Hot Air Heater
P1101 Cutter ASSY
P1201 PF Motor
P1301 Roll Motor, Platen Shutter Motor
P1401 Heater Fan, Exhaust Fan
P1402 Platen Suction Fan
P1403 Intake Fan (Top/Bottom)
P1404 Power Supply Fan
P1501 Loop Sensor, Rear Cover Sensor, Platen Shutter Home Sensor, Paper Edge
Sensor
P1502 Plate Heater, Hot Air Heater
P1601 Heater Board
P1602 Roll Sheet Set Sensor, Roll Sheet End Sensor
P1701 Left Cover Sensor, Paper Slug Box
Sensor, PF Encorder Board
P1702 Cutter ASSY
P1704 Inner Cover Sensor
P1801 RF Board
P1802 ICS
P1804 DCDC
P1901 Panel Board, LED Board
P2001 Paper Edge Sensor

Connector Position
4.5.3 Heater Board
J306
P305
P339
4

J306 Plate Heater
P305 Crimping Terminal
P339 MC Board
4.5.4 Panel Board

P401
P401 MC Board
4.5.5 LED Board
P402
P402 MC Board

Connector Position
4.5.6 PF Encorder Board
P322
P322 MC Board
4.5.7 Maintenance Cartridge Board
P701 P711
P701 PE Board
P711 ID Chip for Waste Ink Cartridges
4.5.8 Power Supply Board
CN51
CN1
CN1 Inlet
CN51 MC Board

Chapter 5 ADJUSTMENT
ADJUSTMENT

General Overview

This chapter describes the items that require adjustment and how to adjust them after repairing or
replacing parts.
5.1.1 Precautions
Always observe the following cautions whenever making an adjustment on the printer.
CAUTION
• When making adjustments to the printer, make sure to check the items to be adjusted
and follow the procedure in the correct order.
• Always read and follow the precautions in each section indicated for each item to be
adjusted. Incorrectly adjusting the printer may result in malfunction of the printer.
5.1.2 Adjustment Items and the Order by Repaired Part

The table below shows the required adjustments by repaired part and the order in which the
adjustments must be performed. Find the part(s) that you repaired in the table, and carry out the
adjustments in the indicated order.

General Overview
5.1.3 Adjustment Items

The following table describes the items to be adjusted and the general outline of the adjustments
by adjustment class.
The meaning of abbreviations indicated in the Tool column are as follows:
• MT: Adjustments using the Maintenance Tool
• MECH: Mechanical adjustment using a tool
Tool
Class Adjustment Items General Overview Page
MT MECH
Maintenance Counter Reset/ • Performs the life control of the parts whose life is to Yes ($ p. 5-8)
Operation Information be managed (expected remaining life).
• Resets the counter of the replaced parts.
• Resets the print count.
Head Maintenance • Prints a nozzle check pattern. Yes ($ p. 5-9)
• Performs printer head cleaning.
Paper Remaining Saves or restores the roll paper remaining value. Yes ($ p. 5-13)
Counter Save /
Restoration
Sensor Check Checks if the sensor is functioning correctly. Yes ($ p. 5-15) 5
Device Check Check whether the motors, fans, and other devices Yes ($ p. 5-16)
ADJUSTMENT
are functioning correctly.
RF Tag Check Check the RF Tag. Yes ($ p. 5-18)
Error History Indicates the error history of the printer. Yes ($ p. 5-19)
Printer Time/Installation Sets the date and time. Yes ($ p. 5-20)
Date Setting
Sample/Adjustment Prints a pattern to check the quality of the image. Yes ($ p. 5-26)
Pattern Image Print
Maintenance Service Prints patterns in bulk to check the quality of the Yes ($ p. 5-29)
Image Batch Print image.
WPCR Information Acquires the necessary information for WPCR Yes ($ p. 5-30)
application.
Board Related NVRAM Backup / Backs up or restores the data saved in the NVRAM. Yes ($ p. 5-32)
Adjustments Restoration
Serial No. Write Writes the serial number for the PE board. Yes ($ p. 5-35)
PnP Information Write Enter the PnP information. Yes ($ p. 5-36)
NVRAM Initialization • Resets the counter. Yes ($ p. 5-37)
• Deletes the history.
• Initializes the parameters.
Firmware Update Updates the firmware. Yes ($ p. 5-38)
Gamma Data Write When replacing the head and PE board, set the Yes ($ p. 5-39)
head-unique Gamma data.
MC Board Replacement When replacing MC board, restore the backed up data. Yes ($ p. 5-40)
Carriage Assembly Bi-directional Color Align the printing position using the Printer Head Yes ($ p. 5-42)
Related Adjustment Resist Adjustment Unit outward and the return paths in bi-directional
Standard mode printing.

General Overview
Tool
Class Adjustment Items General Overview Page
MT MECH
Paper Feed Related Side Registration/Top • Adjust the print start position in the paper width Yes ($ p. 5-45)
Adjustment Registration Adjustment direction (main scan).
• Adjusts the cutter paper cut position.
Master Paper Feed Adjusts the paper feed amount. Yes ($ p. 5-47)
Adjustment
Paper Feed Adjustment Restore the paper feed adjustment value (master Yes ($ p. 5-50)
Value Restoration and individual) by using the backup of NVRAM of MC
board.
Paper Feed Adjustment Reset the paper feed adjustment value (master and Yes ($ p. 5-52)
Value Reset individual).
Belt Tension Adjustment Adjusts the tension of the PF Timing Belt (60S) and Yes ($ p. 5-53)
PF Timing Belt (40S).
Ink System Related Initial Ink Charge Flag Sets the initial charge flag. Yes ($ p. 5-63)
Adjustment Setting
Ink Filling Fills the ink. Yes ($ p. 5-64)
5.1.4 Adjustment tools

For details about the tools and jigs used for adjustment, see the following:
$ “7.1 Service Tool” (p. 7-2)
Use 8-inch wide glossy paper for servicing.

General Overview
5.1.5 Basic operations for the maintenance tool

For details about the operating environment and installation of the maintenance tool, see the
User's Manual.
5.1.5.1 Startup
CAUTION
During printer initialization, Auto Firework/W Update function operates. Do not start up the
maintenance tool until the initialization completes.
1. Start the maintenance tool.

The login screen appears.
ADJUSTMENT
2. [Windows] Simultaneously press “Ctrl” + “Alt” + “s” key on the keyboard.
[Mac OS X] Simultaneously press “Option” + “Command” + “s” key on the keyboard.
[Service] is displayed in the “UserID” drop-down list.
3. From the “UserID” drop-down list, select [Service].
4. In the “Password” field, enter the password for the service.

The password is [6789].
5. Click [Login] button.

The engineer mode maintenance tool screen appears.

General Overview
5.1.5.2 Printer Status

Click [Printer Status] button on the engineer mode maintenance tool screen to display the “Printer
Status” screen and confirm the following information related to the printer status.
Item Explanation
Status The status of the printer.*1
Driver Package Ver. The driver package version.
F/W Ver. PE Board The PE firmware version.
MC Board The MC firmware version.
MC Board (FPGA) The FPGA firmware version.
Ink Remaining Cyan The remaining cyan ink level.*2
Black The remaining black ink level.*2
Magenta The remaining magenta ink level.*2
Yellow The remaining yellow ink level.*2
Maintenance Cartridge Remaining Capacity Remaining maintenance cartridge level.*2
Paper Remaining The remaining amount of roll paper.*2
RF Board It shows whether there is a RF board.
*1 If the printer status changes, the status displayed on the screen will also change.
*2 Updated at a set time.

General Overview
5.1.5.3 Closing
1. Click [Exit] button.
Return to the login screen.

5
ADJUSTMENT

Maintenance
5.2 Maintenance
5.2.1 Counter Reset/Operation Information

Reset (clear) the values for the different counters.
1. Select [1. Maintenance] → [Counter Reset/Operation Information].

The “Counter Reset/Operation Information” screen appears.
NOTE
If you want to update the displayed counter values to the latest values, click [Check] button.
2. Select the check box for the counter that you want to reset.
3. Click [Reset] button.

NOTE
If all the counter check boxes are cleared, the [Reset] button is disabled.
The values for the selected counters will be reset (cleared).

Maintenance
5.2.2 Head Maintenance

Prints a nozzle check pattern. Performs printer head cleaning.
5.2.2.1 Nozzle check
1. Select [1. Maintenance] → [Head Maintenance].

The “Head Maintenance” screen appears.
ADJUSTMENT
2. Click [Print Check Pattern] button.
3. A check pattern is printed.

Once printing is finished, a dialog box indicating that printed has completed appears.
4. Click [OK] button.

Maintenance
5. Look at the portions that form the lattice patterns inside the printed check pattern,
and check whether or not there are any nozzle omissions.
Black example
Look at this part of the check pattern and

check if any dots are missing.
This part is the reserve printing part of the check pattern.

The thin stripes in this area have nothing to do with missing dots.
Good example Bad example
If dots are missing, see $ “3.4.3.1 Dots Missing” (p. 3-52) to fix the problem.

Maintenance
5.2.2.2 Head Cleaning
1. Select [1. Maintenance] → [Head Maintenance].

The “Head Maintenance” screen appears.
2. Select the head cleaning level. 5
ADJUSTMENT
Normal
Recover from ink misfire caused by air bubbles in the nozzle.
Power
Use this setting if you execute [Normal] three times and the nozzle still does not recover.
Ultra power
Use this setting if the nozzle cannot recover from ink misfiring with [Normal] and [Power].
As ultra power recovers from ink misfiring caused by foreign matter stick to the nozzle, it
repeatedly supplies and emits powerful ink. Therefore, ink misfiring may occur due to air
bubbles remaining inside the print head. If ink mifiring worsens after ultra power cleaning,
perform normal cleaning or strong cleaning to expel the air bubbles.

Maintenance
3. Select the check box for the printer head that you want to clean.
If you want to clean the printer heads for all colors, click [All Colors] button.
4. Click [RUN] button.

NOTE
If all the print head check boxes are cleared, the [RUN] button is not available.

Maintenance
5.2.3 Paper Remaining Counter Save / Restoration

Save the value for the remaining roll paper in use. Alternatively, restore the saved value for the
remaining roll paper.
1. Select [1. Maintenance] → [Paper Remaining Counter Save / Restoration].

The “Paper Remaining Counter Save / Restoration” screen appears.
5
NOTE
ADJUSTMENT
If you want to update the displayed remaining paper amount to the latest amount, click
[Check] button.
● To save the remaining paper amount
1. Click [Save] button.
Once the remaining paper finishes saving, a dialog box indicating that saving has completed
appears.

The [Restore] button is enabled.

Maintenance
● To restore the remaining paper amount
1. Click [Restore] button.

The [Restore] button cannot be clicked if the remaining paper amount is not saved.
Once the remaining paper finishes restoring, a dialog box indicating that saving has
completed appears.

Maintenance
5.2.4 Sensor Check

Check if the sensor is functioning correctly.
1. Select [1. Maintenance] → [Sensor Check].

The “Sensor Check” screen appears.
5
2. Check the sensor status.
ADJUSTMENT
NOTE
If you want to update the displayed sensor status to the latest status, click [Check] button.

Maintenance
5.2.5 Device Check

Check whether the motors, fans, and other devices are functioning correctly.
CAUTION
To check the Roll Motor and PF Motor operation, remove the roll paper in advance.
1. Select [1. Maintenance] → [Device Check].

The “Device Check” screen appears.
2. Click [Check] button.
The device enters the device check state.

Maintenance
3. Click the button ([Forward], [Reverse], [Run] or [ON]) for the device that you want to
check.
The device corresponding to the button that you clicked runs.

NOTE
Motor operation will stop after a few seconds.
5
4. Check that the device is running normally.
ADJUSTMENT
5. Click the button [Forward], [Reverse], [Run] or [OFF].
The device stops running.
6. Click the button ［Device Check End］.
The device check state ends

Maintenance
5.2.6 RF Tag Check (DE100R Only)

Check the RF tag.
1. Press the PAUSE switch and wait until the printer's power light stops flashing and
remains on.
NOTE
You do not need to press the PAUSE switch in power saving mode.
The paper rewinds to the replaceable position.
2. Remove the Paper Slug Box and Inner Cover.
3. Select [1. Maintenance] → [RF Tag Check].

The “RF Tag Check” screen appears.
4. Click [Run] button.
5. Turn the roll paper toward you.
CAUTION
Do not touch the paper surface with your hands.
The RF tag check result is displayed.

Maintenance
5.2.7 Error History

Indicates the error history of the printer.
1. Select [1. Maintenance] → [Error History].

The “Error History” screen appears.
5
Up to 25 service call errors are displayed.
Up to 90 normal errors are displayed.
ADJUSTMENT
2. Check the error details.
NOTE
If you want to update the displayed error history to the latest state, click [Check] button.
■ The log files of service call error

When a service call occurs, the log of the error will be saved by the folder at the following
directory.
Destination to save Windows C:\FUJIFILM_DE100\SNAPSHOT
Mac OS X \Library\Logs\FUJIFILM\DE100\SNAPSHOT
Log folder name (Serial number)-YYYYMMDD_hhmmss
Compress the folder before transmission if analysis is required.

Maintenance
5.2.8 Printer Time/Installation Date Setting

Set the printer time and installation date.
1. Select [1. Maintenance] → [Printer Time/Installation Date Setting].

The “Printer Time/Installation Date Setting” screen appears.

Maintenance
5.2.8.1 DateTime Setting

• The printer time is shown in the “Printer” row. The time shown here is the local time of the PC
that the printer is connected to.
NOTE
• The PE board maintains the printer time.
• If you want to update the displayed printer time to the latest time, click [Check] button.
• The PC time is shown in the “PC” row.
• The PC time when the “Printer Time/Installation Date Setting” screen is displayed is shown in
the “Manual” row.
● To automatically set the printer time
1. Select [Automatic].
ADJUSTMENT
2. Click [Set] button.
The printer time setting format is set to automatic and a dialog box indicating that the printer
time setting format has been set appears.

Maintenance
● To set the PC time on the printer
1. Select [Manual].
2. Click [Set] button.
The printer time setting format is set to manual and a dialog box indicating that the printer
time setting format has been set appears.
4. On the “PC” row, click [Set] button.
The PC time will be applied to the printer.

Maintenance
● To manually set the time on the printer
1. Set the date and time to the values that you desire.
2. On the “Manual” row, click [Set] button.

5
ADJUSTMENT
The set time will be applied to the printer and the “Printer” row will be updated.

Maintenance
5.2.8.2 Setup Date
• The printer installation date is shown in the “Printer” row.

NOTE
If you want to update the displayed printer installation date to the latest date, click [Check]
button.
• The PC date is shown in the “PC” row.
• The PC date when the “Printer Time/Installation Date Setting” screen is displayed is shown in
the “Manual” row.
● To set the PC date on the printer
1. On the “PC” row, click [Set] button.
The PC date will be applied to the printer installation date.

Maintenance
● To set the desired date on the printer
1. Set the year, month, and day to the values that you desire.
2. On the “Manual” row, click [Set] button.

5
ADJUSTMENT
The set date and time will be applied to the printer and the “Printer” row will be updated.

Maintenance
5.2.9 Sample/Adjustment Pattern Image Print

Prints a pattern to check the quality of the image.
CAUTION
Print the following files with paper that is 203 mm or wider. The platen will get dirty if any
paper less than 152 mm wide is used.
• 210-297-128_soholine_banding10.prn
• new_Tilt_R.dat
Print the following files with paper that is 152 mm or wider. The platen will get dirty if any
paper less than 102 mm wide is used.
• Nozzle_Manufacturing_152_210_v20.prn
1. Select [1. Maintenance] → [Sample/Adjustment Pattern Image Print].

The “Sample/Adjustment Pattern Image Print” screen appears.
2. From the drop-down list, select the folder.

In the drop-down list, the folders in the “C:\FUJIFILM_DE100\MaintenanceTool\common”
folder will be listed.
The files that you can print in the selected folder will be shown in a list.

Maintenance
3. Select the print file that you want to print.

● To freely select the print file
i. Double-click the print file.
The print file is added to the list of files to be printed.

5
ADJUSTMENT
NOTE
• Multiple print files can be added to the list of files to be printed.
• To clear the list of files to be printed, click the [Clear All] button.

Maintenance
● To select files from the print list

The print list (Pattern*.ini) can be used when it is in the folder.
The print files to be used for printing are defined in the print list.
i. From the drop-down list, select the print list.
4. Click [Print] button.
The selected print file or the print files in the print list will be printed.
6. Look at the portions that form the large dot patterns inside the printed check pattern,
and check whether or not there are any crooked lines.
$ “3.4.3.2 Crooked Lines” (p. 3-54)

Maintenance
5.2.10 Maintenance Service Image Batch Print

Prints multiple patterns in bulk to check the quality of the image.
This function can be used if the bulk print list (PrintList*.ini) is in the “C:\FUJIFILM_DE100\
MaintenanceTool\common\pattern” folder.
The print files to be used for printing are defined in the bulk print list.
1. Select [1. Maintenance] → [Maintenance Service Image Batch Print].

The "Maintenance Service Image Batch Print" screen appears.
ADJUSTMENT
The print files in the bulk print list will be printed.

If there are multiple bulk print lists, all print files in the lists will be printed. Therefore, it may
take some time until all files have finished printing

Maintenance
5.2.11 WPCR Information

Display and save the necessary information for WPCR (application for free parts).
Print the necessary charts for WPCR application of the print head kit.
1. Select [1. Maintenance] → [WPCR Information].

The “WPCR Information” screen appears.
The dialog box on which you can select a folder appears.
3. Select the folder to save the WPCR information and click [Select Folder] button.
The WPCR information (printer information and operation information) is saved in the
selected folder.
WPCR information is saved with a CSV file named as following.
• WPCR_(Serial number)_YYYYMMDDhhmmss.csv
Once the files have been saved, a dialog box indicating that the files have been saved
appears.

Maintenance
5. To apply for WPCR print head kit, click [Print] button.
CAUTION
Print with paper that is 152 mm or wider. The platen will get dirty if any paper less than
102 mm wide is used.
5
The charts for WPCR application are printed.
The date and printer information are printed on the charts for WPCR application.
ADJUSTMENT
appears.

Board Related Adjustments
5.3 Board Related Adjustments
5.3.1 NVRAM Data Backup/Restoration

Backs up or restores the data saved in the NVRAM.
1. Select [2. Board Related Adjustments] → [NVRAM Data Backup/Restoration].

The “NVRAM Data Backup/Restoration” screen appears.
● Check the serial number
1. Click [Check] button.
The serial number for the PE board will be updated.

● Back up the NVRAM data
The dialog box on which you can select a folder appears.
2. Select the folder to save the NVRAM data and click [Select Folder] button.
5
ADJUSTMENT
The NVRAM data for the PE and MC boards is saved in the selected folder.
The NVRAM data is saved as the following file names:
• PE Board: Serial number_PE_YYYYMMDDhhmmss.nvr
• MC Board: Serial number _MC_YYYYMMDDhhmmss.nvr
appears.

● Restoring NVRAM data

The procedure to restore the NVRAM data is the same as the PE and MC boards.
1. Click [Select File] button.
The dialog box on which you can open a file appears.
2. Select the NVRAM data that you want to restore and click [Open] button.
The [Write] button is enabled.
3. Click [Write] button.
CAUTION
If the current firmware version of MC board is different from the one of the NVRAM
data backup, a dialog box indicating that appears. Confirm that it is fine to write
(restore) and then proceed with the procedures.
The selected NVRAM data is written (restored) to the board.

Once the NVRAM data has been written (restored), the [Write] button is disabled.
NOTE
If the board and NVRAM data combination is incorrect, a dialog box indicating that writing
(restoration) failed appears. Retry with the correct board and NVRAM data combination.

5.3.2 Serial No. Write

Perform this task when you replace the PE board.
1. Select [2. Board Related Adjustments] → [Serial No. Write].

The “Serial No. Write” screen appears.
5
The current serial number appears in the input field.
ADJUSTMENT
2. Enter the printer serial number to be written onto the PE board into the input field.
The printer serial number that you entered is written onto the PE board and a dialog box
indicating that operation is performed appears.
Also, the serial number display is updated.
NOTE
If the number of digits for the serial number that you entered cannot be written, a dialog box
indicating that the number of digits that you entered is out of range appears. Input a serial
number with a valid number of digits.

If the serial number display does not update, click the [Check] button.

5.3.3 PnP Information Write

Enter the PnP information.
1. Select [2. Board Related Adjustments] → [PnP Information Write].

The “PnP Information Write” screen appears.
2. If [Unknown] is displayed in either the [MFG] or [MDL] field, click the [Write] button.
The PnP information is written and a dialog box indicating that the information has been
written appears.
The PnP information display is also refreshed.

If the PnP information display does not update, click the [Check] button.
NOTE
PnP information does not cover [NVRAM Backup/Restoration].

5.3.4 Initialize NVRAM

Reset NVRAM to the initial factory settings. The following items will be performed when you reset
NVRAM:
• The counter is reset
• The history is deleted
• The parameters are reset
The procedure to Initialize NVRAM is the same as the PE and MC boards.
1. Select [2. Board Related Adjustments] → [Initialize NVRAM].

The “Initialize NVRAM” screen appears.
ADJUSTMENT
A confirmation dialog box appears.

The NVRAM is initialized and a dialog box indicating that the NVRAM has been initialized
appears

5.3.5 Firmware Update

Update the PE Board, MC Board, MC Board (FPGA) firmware.
The versions of the PE Board, MC Board, MC Board (FPGA) firmware that have been confirmed
to run together are packaged into one [Driver Package Ver.] and supplied as the firmware.
CAUTION
Do not turn off the printer during firmware update.
1. Select [2. Board Related Adjustments] → [Firmware Update].

The “Firmware Update” screen appears.
NOTE
If only one firmware is displayed, that firmware is the current firmware.
2. Select the firmware version that you want to update from the list.
3. Click [Update] button.
The firmware is updated.

Once the firmware has been updated, a dialog box indicating that the firmware has been
updated appears

5.3.6 Gamma Data Write

When the print head has been replaced, write the gamma data specially for that print head from
the CD supplied with the print head and PE board to the MC board.
1. Select [2. Board Related Adjustments] → [Gamma Data Write].

The “Gamma Data Write” screen appears.
ADJUSTMENT
The dialog box on which you can select a file appears.
3. Select the gamma data and click [Open] button.

The selected gamma data is written to the MC board.
Once the data has been written, a dialog box indicating that the data has been written
appears.

5.3.7 MC Board Replacement

When MC board has been replaced, write the backed up data in the MC board.
1. Select [2. Board Related Adjustments] → [MC Board Replacement].

The "MC Board Replacement" screen appears.
5.3.7.1 To use send back preparation data
1. Click [Select Send Back Data] button.
The “Open File” dialog box appears.
2. Select the send back preparation data, and click [Open] button.
The send back preparation data is written on the MC board and the MC board will be
switched.
After the MC board is switched, a dialog box indicating that printed has completed appears.

5.3.7.2 To use the data saved in user PC
1. Click [Restore from User PC] button.
The data saved in the user PC is written on the MC board, and the MC board will be
switched.
After the MC board is switched, a dialog box indicating that printed has completed appears.
5
2.
ADJUSTMENT
Click [OK] button.

Carriage Assembly Related Adjustment
5.4 Carriage Assembly Related Adjustment
5.4.1 Bi-directional Color Registration Adjustment

Adjust the alignment of the outward and homeward paths for the Print Head Unit.
1. Select [3. Carriage Assembly Related Adjustment] → [Bi-directional Color

Registration Adjustment].
The “Bi-directional Color Registration Adjustment” screen appears.
There are two types of adjustment patterns for Bi-directional Color Registration Adjustment.
One type is for visual confirmation and the other is for confirmation with a loupe.
The confirmation method for both types is the same.
2. Print a pattern for adjustment.

For visual confirmation, click [Print Visual Pattern] button.
For confirmation with a loupe, click [Print Loupe Pattern] button.
A pattern for adjustment is printed.

3. Check the pattern for adjustment and enter the result in the maintenance tool.
Check the pattern in the middle column.
Two types of patterns are printed for the common black outward path that is printed: The
outward path for each color and the homeward path.
Therefore, black exists in the pattern only for the homeward path.
i. In one row of patterns, select the pattern on which the white vertical line is most
visible from the columns each containing a number. If two columns (columns 1
and 2, or columns 2 and 3) with comparable patterns are lined up, then select
both.
5
Select one of the three patterns on which the white lines are most visible.
ADJUSTMENT
ii. Click the check box corresponding to the selected pattern.
The adjustment pattern and the screen correspond to the alphabet in the row and
number in the column.
Multiple selection is only possible for two adjacent columns.
iii. Repeat the above procedure for all rows.

4. Click [Input] button.
Apply the check result and the print position alignment for the printer head outward and
homeward paths is adjusted.
Once adjustment has finished, a dialog box indicating that adjustment has finished appears.
The displayed adjustment number is also updated.

If the display does not update, click the [Check] button.
NOTE
The numerical values displayed on the bottom right of the screen are the differences from
the initial settings.
• Positive numbers mean that the full side has been adjusted.
Select the [3] column to adjust the full side.
• Negative numbers mean that the home side has been adjusted.
Select the [1] column to adjust the home side.
6. Print and check the adjustment pattern again.

Check that the white vertical line is most visible in column 2 for all rows from a to u.
If column 1 or 3 is applicable, repeat the above procedure until column 2 becomes
applicable.

Paper Feed Related Adjustment
5.5 Paper Feed Related Adjustment
5.5.1 Side Registration/Top Registration Adjustment

Adjust the side and top regist.
1. Select [4. Paper Feed Related Adjustment] → [Side Registration/Top Registration

Adjustment].
The “Side Registration/Top Registration Adjustment” screen appears.
ADJUSTMENT
A chart is printed.

4. Measure the side regist.
5. If the measurement value is out side the range of “10±0.2 mm”, enter it into the
“Measurement Value” field and click [Input] button.
The side regist is adjusted and the screen refreshed.


If the display does not update, click [Check] button.
7. Measure the top regist.
8. If the measurement value is out side the range of “10±0.2 mm”, enter it into the
“Measurement Value” field and click [Input] button.
The top regist is adjusted and the screen refreshed.


If the display does not update, click [Check] button.

5.5.2 Master Paper Feed Adjustment

Adjust the master paper feed amount. The adjusted value will be applied to all paper types and
widths, and the image quality mode as the master value.
If you change the master value, the adjustment value for all paper types and widths, and the
image quality mode will change. Therefore, finely adjust each paper feed amount if necessary
with [Setting by Image Quality Mode] in “Paper Feed Adjustment” in Administrator mode for
maintenance tools.
1. Select [4. Paper Feed Related Adjustment] → [Master Paper Feed Adjustment].
The “Master Paper Feed Adjustment” screen appears.
ADJUSTMENT
2. For the “Precision” setting, select the adjustment precision.
Fujifilm recommends that you select [Fine].

A pattern for adjustment is printed (the first page is a blank sheet of paper).
5. From the adjustment patterns, select a pattern which does not have a black or white
horizontal line in the vertical center and looks most uniform.
Example with black horizontal line Uniform appearance example
Example with white horizontal line
6. Determine the adjustment value from the selected pattern.

• If there is one pattern that looks uniform: The adjustment value is that pattern value plus
one.
• If there are two patterns that look uniform: The adjustment value is the larger of the pattern
values.
• If there are three or more patterns that look uniform: The adjustment value is the center
value of those pattern values.

7. Select the determined value from [Adjustment Parameter] and click the [Input] button.
The settings will be applied and the screen refreshed.


If the display does not update, click [Check] button. 5
9. Repeat the above procedure until the number of the pattern to adjust dots to line up
ADJUSTMENT
and look uniform is [-1].

5.5.3 Paper Feed Adjustment Value Restoration

Restore the paper feed adjustment value (master and individual) by using the backup of NVRAM
of MC board.
1. Select [4. Paper Feed Related Adjustment] → [Paper Feed Adjustment Value
Restoration].
The “Paper Feed Adjustment Value Restoration” screen appears.
The dialog box on which you can open a file appears.
3. Select the NVRAM data that you want to restore and click [Open] button.
The [Restore] button is enabled.

4. Click [Restore] button.

The paper feed adjustment value is restored from the selected NVRAM data.
When the restoration is completed, a dialog box indicating that the restoration is completed
appears.
NOTE
If the board and NVRAM data combination is incorrect, a dialog box indicating that
restoration failed appears. Retry with the correct board and NVRAM data combination.
ADJUSTMENT

5.5.4 Paper Feed Adjustment Value Reset

Reset the paper feed adjustment value (master and individual).
1. Select [4. Paper Feed Related Adjustment] → [Paper Feed Adjustment Value Reset].
The “Paper Feed Adjustment Value Reset” screen appears.

The paper feed adjustment value is reset.
When the resetting is completed, a dialog box indicating that the resetting is completed
appears.

5.5.5 Belt Tension Adjustment

Adjusts the tension of the PF Timing Belt (60S) and PF Timing Belt (40S).
■ Standard Value
• PF Timing Belt (60S)
• When attaching a new belt: 50 Nm to 70 Nm
• When reattaching the current belt: 40 Nm to 60 Nm
• PF Timing Belt (40S): 10 Nm to 30 Nm
5.5.5.1 Manual Adjustment Procedure

■ Checking Procedure

5
ADJUSTMENT
6. Set the following parameters to the sonic tension gauge:

● PF Timing Belt (60S)
• MASS: 7.5 g/m
• WIDTH: 6 mm
• SPAN: 104 mm
• MASS: 7.5 g/m
• WIDTH: 4 mm
• SPAN: 64 mm
7. Bring the microphone of the sonic tension gauge close to the position shown in the
diagram below.
Position to measure the PF Timing Belt (40S)

8. Measure the tension of the belt.

i. Press the [MEASURE] button on the sonic tension gauge, flip the belt with
fingers, and then measure the belt tension.
ii. Turn the Jam Unlock Handle counterclockwise 90 degrees and in the same
manner as (i), measure the tension of the belt.
Jam Unlock Handle
iii. Turn the Jam Unlock Handle counterclockwise 90 degrees and in the same
manner as, measure the tension of the belt.
iv. Turn the Jam Unlock Handle counterclockwise 90 degrees and in the same
9. Check whether the average of the values measured in step 8 falls within the standard
range.
→ If the average value is within the standard, adjustment is complete.
→If the average value is outside of the standard, proceed to the adjustment procedure for
the applicable belt.

■ PF Timing Belt (60S) Adjustment Procedure

1. Loosen the two screws that secure the PF Motor.
2. Slide the PF Motor and adjust the PF Timing Belt (60S) tension. 5
ADJUSTMENT
PF Motor
3. Tighten the screws.
4. Return to step 8 in "Checking Procedure" and check the PF Timing Belt (60S) tension.

■ PF Timing Belt (40S) Adjustment Procedure

1. Loosen the two screws that secure the tensioner.
2. Slide the tensioner and adjust the tension of the PF Timing Belt (40S).
Tensioner
3. Tighten the screws.
4. Return to step 8 in "Checking Procedure" and check the PF Timing Belt (40S) tension

5.5.5.2 Adjustment Procedure when Using the Adjustment Jig
6. Loosen the two screws that secure the tensioner.
ADJUSTMENT
7. Attach the provided spring of the belt tension adjusting jig.
Spring

8. Attach the belt tension adjustment jig.

i. Attach the adjustment jig.
CAUTION
The places pointed by the red arrows below require caution when attaching the
adjustment jig. Check that the adjustment jig is attached as the following.
Belt tension adjustment jig
ii. Tighten the hand screw of the jig.
Hand screw

9. Loosen the two screws that secure the PF Motor.
10. Turn the tension adjustment knob to adjust the tension.

Adjusting tension will be easier by turning the knob 90 degrees for each time or turning it to
a position (angle) that can be easily specified. 5
ADJUSTMENT
Slit
Tension adjustment knob
11. Tighten the screws (x2) of PF Motor.

• MASS: 7.5 g/m
• WIDTH: 6 mm
• SPAN: 104 mm

diagram below.

i. Press the [MEASURE] button on the sonic tension gauge, flip the PF Timing Belt
(60S) with fingers, and then measure the belt tension.
CAUTION
If the value measured in this step is not in the standard range, redo the procedures
from step 9.
ii. Turn the Jam Unlock Handle counterclockwise 90 degrees and in the same manner
as (i), measure the tension of the belt.
Jam Unlock Handle
15. Check the average of the measured values.

• If the average is in the standard range: proceed to the next step.
• If the average is out of the standard range: redo the procedures from step 9.

16. Tighten the screws (x2) of the tensioner.

• MASS: 7.5 g/m
• WIDTH: 4 mm
• SPAN: 64 mm
diagram below.
ADJUSTMENT
i. Press the [MEASURE] button on the sonic tension gauge, flip the PF Timing Belt
(40S) with fingers, and then measure the belt tension.
ii. Turn the Jam Unlock Handle counterclockwise 90 degrees and in the same manner
as (i), measure the tension of the belt.
Jam Unlock Handle

20. Check that the average of the measured values is in the standard range.
21. Remove the belt tension adjustment jig and the provided spring.
CAUTION
Remember to remove the spring.

Ink System Related Adjustment
5.6 Ink System Related Adjustment
5.6.1 Initial Ink Charge Flag Setting

Set the initial charge flag for performing initial charge during printer startup.
1. Select [5. Ink System Related Adjustment] → [Initial Ink Charge Flag Setting].
The “Initial Ink Charge Flag Setting” screen appears.
ADJUSTMENT
NOTE
The current value for the initial charge flag is displayed above and to the right of the [Set
Initial Ink Charge Flag] button.
2. Click [Set Initial Ink Charge Flag] button.
CAUTION
If you set the initial charge flag to “Set”, you cannot return it to “Not Set” on the
maintenance tool.
Be aware that the initial charge will be executed.
The initial charge flag is set.

Once setting has finished, a dialog box indicating that setting has finished appears.

5.6.2 Ink Filling

After repairs at a service center, fill the Ink before sending the device back to the user.
1. Select [5. Ink System Related Adjustment] → [Ink Filling]

The "Ink Filling" screen appears
2. Click the [Ink Filling] button.
Preparations to fill the Ink are performed.

Once preparations have finished, a dialog box indicating that preparations have finished
appears.
4. Exit the maintenance tool and close the login screen.
5. Turn the printer off.
6. Turn the printer on.

The Ink is filled

7. Confirm that the printer initialization has completed and start the maintenance tool.
8. Select [5. Ink System Related Adjustment] → [Ink Filling].

The "Ink Filling" screen appears.
9. Click [Flag Set] button.
The initial charge flag is set.

5
Once setting has finished, a dialog box indicating that setting has finished appears.
ADJUSTMENT


Chapter 6 MAINTENANCE
MAINTENANCE

General Overview

This chapter provides information on how to maintain the printer in its optimum operating
condition.
Basically, servicing on the printer should be performed on-site. Be sure to strictly observe the
following precautions when servicing to avoid an accident or injury causing the user trouble.
WARNING
The Top Cover Sensor provided for detecting the open/close status of the Top Cover acts
as a safety interlock switch. Never disable the switch function unless the instructions are
described in this manual.

Inspection
6.2 Inspection
Make sure to check the following parts and clean them if necessary.
Inspection Item Description

Paper Slug Box When replacing paper Refer to User’s Manual.
Gutter Block Approx. once a month Refer to User’s Manual
Airflow vent Every three months Refer to User’s Manual.
MAINTENANCE

General Overview

Chapter 7 APPENDIX
APPENDIX

Service Tool
7.1 Service Tool
7.1.1 Service Tool

Parts name Manufacturer (Ref.) Code (Ref.) Purpose
Scale Loupe (x40 to x60) — — Adjustment
• Bi-directional Color Registration
Adjustment
Antistatic Wrist Band Achilles • D-053 Color Wrist NV DISASSEMBLY & ASSEMBLY
• D-051 One touch Wrist • Electric Circuit Components
Tension Meter GATES UNITTA Sonic Tension Meter (U-50) Adjustment
• Belt Tension Adjustment
Black Light Nichia Corporation PW-UV141P-01 MAINTENANCE
• Nozzle check
Spring Hook — — DISASSEMBLY & ASSEMBLY
• CR Belt
• Head, FFC (Three pieces per
set)
• Main Pinch Roller ASSY
Adjustment
Thickness Gage — — Adjustment
(Thickness: 1.0 mm, • Roller (Plate Heater Exit)
0.5 mm) (Height adjustment)
7.1.2 Service Jig

Parts name Qty. Purpose Parts Code
Print Head Print Head Cap 1 DISASSEMBLY & ASSEMBLY FW30GB0132
Replacement Jig • Head, FFC (Three pieces per set)
Tube Cap 5 DISASSEMBLY & ASSEMBLY
• Head, FFC (Three pieces per set)
• Ink Tube
• Other parts
Tube Pin 4 DISASSEMBLY & ASSEMBLY
• Head, FFC (Three pieces per set)
• Ink Tube
Belt Tension Adjusting Jig 1 Adjustment FW30GB0184
Main Pinch Roller ASSY Replacement Jig 1 DISASSEMBLY & ASSEMBLY FW30GB0183
• Main Pinch Roller ASSY

Connector Summary
7.2 Connector Summary

52B38913 No.58
52B38910 MOTOR
J309
CN129
CN129
P1001
Motor
J1001
PAPER FEED
(DC)
P1301
J1301
No.60
MOTOR
PE Board
J310
Motor
SHUTTER
(1/3) (STEP)
52B38909 52B38916
CN105
CN105
No.46
P301
J301
ENC Board
P322
J322
ENCORDER
PAPER FEED
No.41
P1701
J1701
J345
SENSOR
PAPER DUST
BOX
52B38908 No.43
P/S 24V
CN51
CN51
P201
J201
CN1
CN1
SENSOR
J346
LH SIDE
COVER
52B38914 No.57
P1201
J1201
J311
Motor MOTOR
(STEP)
Crimping
Terminal MC Board 52B38915
52B38911 No.59
P1101
P1601
J1101
J1601
HEATER Board FC
P305
P339
J305
J339
Motor MOTOR
(1/2) 2Turn
J312
CUTTER
J306
P306 No.47
HEATER (Floor Heating) UNIT ENCORDER
CUTTER
HEATER UNIT
MOTOR
P1702
J1702
No.74 52B38912
TEMP
No.44
J332
FLOOR No.33
HEATING THERMISTOR
J330
SENSOR
P1502
CUTTER HOME
J1502
THERM
P501
No.85 CPU JTAG
THERMOSTAT
DEBUG1
P502
(UART)
THERM
No.86
P1802
ICS
THERMOSTAT (UART)
52B39092
P901
FPGA JTAG
HEATER (Hot Air) UNIT

P1803
I2C
7
TEMP
No.45
J333
Factory Option
52B38905 THERMISTOR
52B39773
P1801
J1801
Hot Air Heater

RFID
J360
AC INLET No.75
52B39813
P302
J302
HOT AIR
APPENDIX
P1804
THERM
No.87
THERMOSTAT
AC Cord

Connector Summary
No.29
52B38917 52B38921
J326
SENSOR No.61
J341
FAN
ROLL END FAN HOT AIR
P1602
J1602
P1401
J1401
No.30 J327 No.65
SENSOR
J342
FAN FAN AIR FLOW
ROLL SET RH
No.35
52B38927 52B38922
No.67
J351
SENSOR
J343
FAN FAN AIR FLOW
PAPER SIZE1 LH LOWER
P1403
J1403
No.36 No.69
J352
SENSOR
J344
FAN FAN AIR FLOW
PAPER SIZE2 LH UPPER
No.37 No.71
P2001
J2001
J353
SENSOR
P1404
J1404
FAN FAN AIR FLOW
PAPER SIZE3 REAR
No.38 52B38924
J354
SENSOR No.63
P1402
J1402
J346
FAN
PAPER SIZE4 FAN VACUM
No.39
J355
SENSOR
PAPER SIZE5
MC Board
(2/2)
No.31
52B38919 PANEL Board
No.49
No.72
J328
SENSOR No.48 SWITCH

PAPER LOOP SWITCH BUZZER
CANCEL
POWER
BZ
No.40
J335
SENSOR REAR
COVER
No.77 No.78 No.84 No.79
No.76
LED LED PAPER LED INK TANK LED PAPER
P1501
J1501
LED POWER
ATTENTION END FULL SET
No.34 52B38920
SENSOR
J329
SHUTTER
HOME
J314-2
J314-1
No.80 No.81
No.32 LED INK END LED INK END
J331
SENSOR (Cy) (Bk)

PAPER EDGE
P401
52B38925 J401
LED Board
No.82 No.83
LED INK END LED INK END
P1901
J1901
(Ma) (Ye)
P402
J402
No.42 52B38938
P1704
J1704
J338
SENSOR
INNER COVER

Connector Summary
52B39810 52B38930
No.20 52B38934 No.51
CN622
CN374
CN374
Motor MOTOR
INK END (Ye)
CARRIAGE
CN370-2
CN370-1
CN106
CN106
No.19 CN373
CN373
INK END (Ma)
CN128
CN128
No.18
CN372
CN372
INK END (Cy)

52B38935
No.50
CN610
CN610
Motor MOTOR
MAINTENANCE
No.17
CN371
CN371
CN124
CN124
INK END (Bk)
No.56
CN611
SOL SOLENOID AIR
VENT
52B39811 52B38931 52B38936

No.55
No.10
CN306-1
CN306-1
TEMP/
MOTOR
HUMI
CN707
Motor SENSOR
SUPPLY INK
TMP/HUM
(Ye)
CN305-2
CN305-1
No.54
CN306-2
CN306-2
MOTOR No.1
Motor SENSOR
CN712
SUPPLY INK
(Ma) CARTRIDGE
PE Board COVER RH
No.53 (2/3)
CN306-4
CN306-4
MOTOR
CN126
CN126
Motor No.2
SUPPLY INK
52B39812
CN720-1
CN720-2
SENSOR
CN123
CN123
CN715
(Cy)
CARTRIDGE
COVER LH
No.52
CN306-3
CN306-3
MOTOR
Motor
SUPPLY INK
(Bk) No.4
CN713
SENSOR INK
FILLER
IC Chip
P601
J601
No.25
P611
ID CHIP (Bk)
No.22
SENSOR
CN714
CCB MAINTENANCE
HOME
IC Chip
No.24
P612
CN301
P602
ID CHIP (Cy)
52B38932
CN300
IC Chip
P601
No.27
P611
7
ID CHIP (Ye)
CCB
IC Chip
No.26
P612
P602
ID CHIP (Ma)
APPENDIX
52B38937 No.3
CN120
CN120
CN171
SENSOR TOP
COVER
52B38933
IC Chip
No.28
CN125
CN125
P701
J701
ID CHIP WST WTR
BOW

Connector Summary
52B38719
CN206
CN204
CN100
FFC
HEAD1
CN207
52B38720
CN208
CN205
CN101
FFC
HEAD2
CN209
52B38721
USB I/F
CN214
CN102
FFC Type B
CN210
CN116
HEAD3
PE Board
(3/3) Host PC
or
CN211
NAU
CN212
HEAD4
CN213
HRB
No.21
CN214
SENSOR HEAD
No.8
CN213
INK FULL (Ye)
52B39090
No.7 No.16
CN212
CN201
CN201
CN1004
CN4
INK FULL (Ma) OCFS (Ye)
No.6 No.15
CN211
CN1003
CN3
INK FULL (Cy) OCFS (Ma)

CN215
CN215
No.5 No.14
CN210
CN1002
CN2
INK FULL (Bk) OCFS (Cy)

TEMP
No.9 No.13
CN203
CN203
CN1001
CN1
HEAD TEMP OCFS (Bk)
No.23
ENCORDER
CARRIAGE

Board Layout Diagram
7.3 Board Layout Diagram
7.3.1 PE Board
FU7 FU2
CN123
CN100
CN101
CN124
CN105
CN102
CN106
CN129 CN128 CN126
CN125 CN120
FU1 FU5
7.3.2 MC Board
7
+24VS-DRY(#1,#2)
+5.1V(#17,#1) +24VS-FAN2(#6,#8)
+24VS-FAN1(#2,#4) F1403 +24VS-FAN3
F1901 +5.1V
APPENDIX
F1402 +24VS-FAN2 +24VS-FAN3(#1,#3)
F305 +24VS-DRY
F1202 +24VS-MOT2
F1401 +24VS-FAN1
F301 +5.1VS
F1302 +24VS-MOT4
F1301 +24VS-MOT3
F1102 +37VS-MOT2
F302 +3.3VS
F1101 +37VS-MOT1
+5.1VS(#7,#5)
F1801 +24V-D
F304 +5.1V-PE
F201 +24V F303 +37VS-PE
+3.3VS(#3,#1) +24V-D(#1,#4)
+37VS-PE(#2,#1)
+24V(#1,#4)
+5.1V-PE(#7,#8)

7.3.3 Heater Board
+5.1VS(#5,#7)
7.3.4 Panel Board

+5.1V(#1,#13)
7.3.5 LED Board

+5.1V(#2,#4)

7.3.6 PF Encorder Board

+3.3VS(#2,#4)
7.3.7 Maintenance Cartridge Board
+3.3V_ID(#3,#4)
7.3.8 Power Supply Board
APPENDIX

Board Voltage List
7.4 Board Voltage List

GND
+ terminal/
Board Input power Local power terminal/ Voltage
Fuse connector Explanation
name supply name supply name connector range
(+Pin)
(GND)
PE +5.1V +5.1V - CN105(#6) CN105(#8) 4.90V to
5.30V
+37V +37V - CN105(#2) CN105(#4) 35.1V to
38.9V
MC +24V ← F201 P201(#1) P201(#4) +24V±10% (Input)
+24V-D F1801 P1804(#1) P1804(#4) +24V±10% For dehumidifier
+24VS - - - +24V±10% Only ON during use. It may be OFF during error or
power-saving.
+5.1V F1901 P1901(#17) P1901(#1) +5.1V±4% For general-purpose, +3.3V generation
+24VS +37VS - - - +37V±5% Only ON during use. It may be OFF during error or
power-saving.
+24VS-DRY F305 P302(#1) P302(#2) +24V±10% For hot air heater
(+24VS- F1201/ - - +24V±10% For ROLL motor
MOT1,2) F1202
(+24VS- F1301/ - - +24V±10% For SHUTTER motor
MOT3,4) F1302
+24VS-FAN1 F1401 P1402(#2) P1402(#4) +24V±10% For VACUME FAN
+24VS-FAN2 F1402 P1401(#2) P1401(#4) +24V±10% For HEATER FAN, AIR FLOW FAN RH
+24VS-FAN3 F1403 P1404(#1) P1404(#3) +24V±10% For AIR FLOW FAN (Left Lower/Left Upper/Rear)
+37VS +37VS-PE F303 P301(#2) P301(#1) +37V±5% For PE board
(+37VS-MOT1) F1101 - - +37V±5% For CUTTER motor
(+37VS-MOT2) F1102 - - +37V±5% For FEED motor
+5.1V +5.1V-PE F304 P301(#7) P301(#8) +5.1V±4% For PE board
+5.1VS F301 P1702(#7) P1702(#5) +5.1V±4% Only ON during use. For sensor
+3.3V - - - +3.3V±1% For general-purpose, +1.2V generation
+3.3V +3.3VS F302 P1701(#3) P1701(#1) +3.3V±1% Only ON during use. For encoder
+1.2V - - - +1.2V±1% For FPGA
HEAT +5.1VS - - P339(#5) P339(#7) +5.1V±4% Only ON during use. For relay
PNL +5.1V - - P401(#1) P401(#13) +5.1V±4% For LED, For buzzer
LED +5.1V - - P402(#2) P402(#4) +5.1V±4% For LED
ENC +3.3VS - - P322(#2) P322(#4) +3.3V±1% For sensor
CCB +3.3V_ID P602(#1) P602(#3)
WTR +3.3V_ID P701(#3) P701(#4)

Board Voltage List
APPENDIX

FUJIFILM Corporation
Photo Imaging Products Division

DE100 DE100R Service Manual 3rd Edition

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Frontier DE100/DE100R

ii - Frontier DE100 Service Manual -

Symbols Used in this Manual

- Frontier DE100 Service Manual - iii

For Safety Use

iv - Frontier DE100 Service Manual -

Precautions on power supply

- Frontier DE100 Service Manual - v

For use in Norway

vi - Frontier DE100 Service Manual -

- Frontier DE100 Service Manual - vii

Table of Contents Chapter 2 OPERATING PRINCIPLES

viii - Frontier DE100 Service Manual -

Chapter 4 DISASSEMBLY & ASSEMBLY 4.3.5.11 Roller (Plate Heater In)................4-131

- Frontier DE100 Service Manual - ix

Chapter 5 ADJUSTMENT Chapter 6 MAINTENANCE

x - Frontier DE100 Service Manual -

- Frontier DE100 Service Manual - 1-1

1.1 Product Description

1-2 - Frontier DE100 Service Manual -

1.2 Basic Specifications 1

1.2.2 Electric Specifications

* Compatible with three standard voltages.

1.2.3 Ink Specifications

- Frontier DE100 Service Manual - 1-3

1.2.4 General Specifications

■ Notes on storage after unpacking

■ Notes on transportation after unpacking

1-4 - Frontier DE100 Service Manual -

1.3 Printing Specifications 1

1.3.2 Paper Handling Specifications

1.3.3 Supported Papers

- Frontier DE100 Service Manual - 1-5

1.3.4 Printable Area

Printing Area Print Length

Auto Cut Position

Symbol Item Value

1-6 - Frontier DE100 Service Manual -

1.3.4.2 Borderless Printing Mode

Auto Cut Position

Auto Cut Position

Symbol Item Value

- Frontier DE100 Service Manual - 1-7

1.4.1 Installing Software

1.4.2 System Requirements

1.5.1 USB Interface

1-8 - Frontier DE100 Service Manual -

1.6 Warning Buzzer 1

(1) (2) (3) (4) (5) (8) (9)

- Frontier DE100 Service Manual - 1-9

1-10 - Frontier DE100 Service Manual -

1.8 Dimensions and Main Components 1

- Frontier DE100 Service Manual - 1-11

1.8.2 Part Names

(5) (6) (7)

No. Name No. Name

1-12 - Frontier DE100 Service Manual -

(5) (3) (4)

- Frontier DE100 Service Manual - 1-13

1.8.2.3 Roll Unit

1-14 - Frontier DE100 Service Manual -

1.8.2.5 Spindle unit

- Frontier DE100 Service Manual - 1-15