Professional Documents
Culture Documents
Project : UNLS03D
Chassis : UWY81
Model : UA43LS03NAW
UA49LS03NAW
UA55LS03NAW
UA65LS03NAW
SERVICE Manual
LifeStyle TV Contents
1. Precautions
2. Product specifications
4. Troubleshooting
5. Wiring Diagram
UA**LS03NAW
Contents
1. Precautions........................................................................................................................ 1-1
1-1. Safety Precautions ........................................................................................................................1-1
1-1-1. Warnings..............................................................................................................................1-1
1-1-2. Servicing the Frame TV.....................................................................................................1-1
1-1-3. Fire and Shock Hazard.......................................................................................................1-1
1-1-4. Product Safety Notices.................................................................................................... 1-2
1-2. Servicing Precautions.................................................................................................................. 1-3
1-2-1. General Servicing Precautions....................................................................................... 1-3
1-3. Static Electricity Precautions..................................................................................................... 1-4
1-4. Installation Precautions.............................................................................................................. 1-5
4. Troubleshooting............................................................................................................... 4-1
4-1. Power.............................................................................................................................................. 4-1
4-1-1. TV POWER STANDBY........................................................................................................ 4-1
4-1-2. TV POWER ON SEQUENCE..............................................................................................4-5
4-1-3. SMPS/PANEL BACKLIGHT...............................................................................................4-8
4-1-4. SMPS Backlight.............................................................................................................. 4-12
4-1-5. Diagnostic Methods - Flashing Symtom Codes........................................................ 4-13
4-2. Function Control Operation..................................................................................................... 4-14
4-2-1. FUNCTION/IR Control Test............................................................................................ 4-14
4-3. Video............................................................................................................................................ 4-15
4-3-1. One Connect.................................................................................................................... 4-15
4-3-2. TV MAIN / T-CON............................................................................................................ 4-17
4-3-3. PANEL.............................................................................................................................. 4-18
4-4. Audio............................................................................................................................................ 4-19
4-5. Network...................................................................................................................................... 4-20
4-6. Smart Hub................................................................................................................................... 4-21
4-7. One Connect................................................................................................................................4-23
4-7-1. OCB POWER ON SEQUENCE TEST................................................................................4-23
4-7-2. OCB Self Power Supply Test..........................................................................................4-24
4-7-3. TV BACKLIGHT QUICK TEST ..........................................................................................4-25
4-8. Bluetooth / WiFi Module.......................................................................................................... 4-27
4-9. Motion Sensor.............................................................................................................................4-28
4-10. Factory Mode............................................................................................................................4-29
4-11. Replacing Main Board..............................................................................................................4-36
4-12. Factory Mode Adjustments.....................................................................................................4-38
4-12-1. Entering Factory Mode.................................................................................................4-38
4-12-2. Detail Factory Option...................................................................................................4-39
4-12-3. Factory Data..................................................................................................................4-43
4-13. AV Control Tabe........................................................................................................................4-55
4-14. Updating the TV’s Software....................................................................................................4-62
Parts List
No. Lvl. Loc. Material Code Description & Specification SNA Qty.
1 1 BN95-05095A PRODUCT LCD-SDC; SA 1
CY-KN055FGLV1V/H,Frame T
2 2 BN44-00959A DC VSS-DRIVER BOARD; SA 1
L55F6_NHS,DC/DC,162W
3 2 M0014 BN94-13194J ASSY PCB MAIN; UNLS03D SA 1
4 2 BN96-43066A ASSY SPEAKER P-FRONT; SA 1
TV-SPK,LS003,6ohm,1
5 2 BN96-44165C ASSY BOARD P-FUNCTION TACT; SA 1
LS03,CT15SF36
6 2 BN59-01264B NETWORK-WLAN CLIENT; SA 1
WCM730Q,78.3x29.3x7.
7 2 R001A BN96-47084B ASSY COVER P-REAR; SA 1
55UNLS03D,PC+ABS+ED20%
7-1 3 R001 BN63-16734C COVER-REAR; SNA 1
55UNLS03D,PC+ABS+ED20%,V-1,BK
7-2 3 BN63-16925A COVER-CLEAN BACK WALL MOUNT; SNA 1
55LS003,PC+A
7-3 4 BN63-16907A COVER-CLEAN BACK STAND; SNA 1
55LS003,PC+ABS+ED
7-4 4 BN63-17036A COVER-CLEAN BACK STAND SUB; SNA 1
55LS003,PC+AB
8 2 BN96-43620C ASSY STAND P-COVER TOP RIGHT; SA 1
55UNLS03D,A
9 2 BN96-43619C ASSY STAND P-COVER TOP LEFT; SA 1
55UNLS03D,AL
Parts List
No. Lvl. Loc. Material Code Description & Specification SNA Qty.
1 2 BN96-45940A ASSY COVER P-OC TOP; SA 1
65QNQ9FA,PC,V-2,TP00
2 2 BN44-00933A DC VSS-POWER BOARD; SA 1
P230NQ_NPN,AC/DC,230W
3 2 BN63-17541A INSULATOR-SMPS; SA 1
65QNQ9FA,PC,BLACK,L119.8,
4 2 BN63-17538A SHIELD-OC TOP; 65QNQ9FA,EGI-SECC,T0.8 SA 1
5 2 BN94-13207X ASSY PCB OC; UNLS03D SA 1
6 2 BN96-45941E ASSY COVER P-OC BOTTOM; SA 1
65QNQ9FA,PC+ABS+G
2. Product Specifications
2-1. Product information
Model UA**LS03NAW
Front View H
Detail View
2-1
2. Product specifications
Model UA**LS03NAW
2-2
2. Product specifications
Item UA43LS03NAWXXY
- Will add -
2-3
2. Product specifications
Item UA49LS03NAWXXY
- Will add -
2-4
2. Product specifications
Item UA55LS03NAWXXY
2-5
2. Product specifications
Item UA55LS03NAWXXY
Connectivity USB 3
Component In (Y/Pb/Pr) 1
Composite In (AV) 1 (Common Use for Component Y)
Ethernet (LAN) Yes
Digital Audio Out (Optical) 1
RF In (Terrestrial / Cable input / Satellite input) 1/1(Common Use for Terrestrial)/0
Ex-Link ( RS-232C ) N/A
CI Slot N/A
HDMI A / Return Ch. Support Yes
HDMI Quick Switch Yes
Wireless LAN Built-in Yes
Anynet+ (HDMI-CEC) Yes
Design Design Frame Edge
Bezel Type VNB
Slim Type Normal
Front Color Charcoal Black
Stand Type Simple
Additional Feature Art Mode (The Frame) Yes
Motion Detection (The Frame) Yes
Instant On Yes
Processor Quad-Core
Learn menu screen(AU English)/
SeeColors/ Negative colors/ Grayscale/
Accessibility Voice guide(AU English)/ Enlarge/ High
contrast/ Learn TV Remote(AU English)/
Multi-output Audio
Digital Clean View Yes
Auto Channel Search Yes
Auto Power Off Yes
Caption (Subtitle) Yes
Connect Share™ (HDD) Yes
ConnectShare™ (USB 2.0) Yes
EPG Yes
Extended PVR Yes
Yes (Auto Game Mode, Game Motion Plus,
Game Mode
Freesync)
OSD Language Local Languages
BT HID Built-in Yes
USB HID Support Yes
Teletext (TTX) Yes
2-6
2. Product specifications
Item UA55LS03NAWXXY
2-7
2. Product specifications
Item UA65LS03NAWXXY
2-8
2. Product specifications
Item UA65LS03NAWXXY
Connectivity USB 3
Component In (Y/Pb/Pr) 1
Composite In (AV) 1 (Common Use for Component Y)
Ethernet (LAN) Yes
Digital Audio Out (Optical) 1
RF In (Terrestrial / Cable input / Satellite input) 1/1(Common Use for Terrestrial)/0
Ex-Link ( RS-232C ) N/A
CI Slot N/A
HDMI A / Return Ch. Support Yes
HDMI Quick Switch Yes
Wireless LAN Built-in Yes
Anynet+ (HDMI-CEC) Yes
Design Design Frame Edge
Bezel Type VNB
Slim Type Normal
Front Color Charcoal Black
Stand Type Simple
Additional Feature Art Mode (The Frame) Yes
Motion Detection (The Frame) Yes
Instant On Yes
Processor Quad-Core
Learn menu screen(AU English)/
SeeColors/ Negative colors/ Grayscale/
Accessibility Voice guide(AU English)/ Enlarge/ High
contrast/ Learn TV Remote(AU English)/
Multi-output Audio
Digital Clean View Yes
Auto Channel Search Yes
Auto Power Off Yes
Caption (Subtitle) Yes
Connect Share™ (HDD) Yes
ConnectShare™ (USB 2.0) Yes
EPG Yes
Extended PVR Yes
Yes (Auto Game Mode, Game Motion Plus,
Game Mode
Freesync)
OSD Language Local Languages
BT HID Built-in Yes
USB HID Support Yes
Teletext (TTX) Yes
2-9
2. Product specifications
Item UA65LS03NAWXXY
2-10
2. Product specifications
2-3. Accessories
NOTE
• The items’ colors and shapes may vary depending on the model.
• Cables not included in the package contents can be purchased separately.
• The part code for some accessories may differ depending on your region.
• The provided accessories may vary depending on the model.
2-11
2. Product specifications
NOTE
• Actual Product may differ from image shown. Please see our product gallery.
NOTE
2-12
2. Product specifications
Art Store
Bringing world-class galleries to you
Discover a wider art collection in the Art Store. When you sign up for paid Membership, you gain unlimited access to an
exceptional range of artwork and photography, spanning the classics to the contemporary.
NOTE
Easier Discovery
Everyone can find the pieces they love. From color to subject and much more, the simple and clear art categories make it
fun and easy to discover a wide variety of art for all occaasions.
2-13
2. Product specifications
Partners
Enjoy art curated from world renowned institutions like ALBERTINA and SAATCHI ART on The Frame. With one click, you
can find amazing collections on The Frame's Art Store. You choose the style, it delivers the art.
Update your space or simply enjoy a different view by You can easily upload and exhibit your own
choosing artwork and photographs by outstanding photography—or a new family portrait. Simply send your
artists. Browse through a body of work, specially curated photos to The Frame via your phone or a USB flash drive.
for The Frame, and add culture to your daily life.
NOTE
• Personal photos uploaded to The Frame will be displayed at the original resolution.
Displaying 4K(3840*2160 pixels) and above images is recommended.
2-14
2. Product specifications
Customisable Bezel
The choice is yours when it comes to The Frame. Pick the ideal customizable frame for your space, taste, or artwork—
magnets make it simple to attach and detach for a different style.
NOTE
2-15
2. Product specifications
One Connect
The slim, One Invisible Connection connects every device to the TV through the One Connect Box, allowing you to place
the connected devices further away, so you can use the space for your decor.
NOTE
NOTE
2-16
2. Product specifications
When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung
Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and
hold the and buttons simultaneously for 3 seconds or more.
NOTE
• The images, buttons, and functions of the Samsung Smart Remote may differ by model.
• For more information about the Samsung Smart Remote that comes with THE FRAME TV, refer to
"About the Samsung Smart Remote (THE FRAME)".
• The Samsung Smart Remote may not be supported depending on the model or geographical area.
2-17
2. Product specifications
NOTE
• The image on your TV may differ from the image above depending on the model and geographical area.
On the Home Screen, you can easily run the apps you have used previously or frequently. The apps can also be moved or
deleted from the screen.
1 Notification
You can view a list of notifications for all events that occur on your TV. A notification appears on the screen when it is
time to broadcast a scheduled programme or when an event occurs on a registered device.
2 Settings
When the focus is moved to the icon, a list of quick settings icons appears above the top of the menu. You can quickly
set frequently used functions by clicking the icons.
3 Source
You can select an external device connected to the TV.
4 Search
You can search the apps or games in Smart Hub services.
• To use this feature, the TV must be connected to the Internet.
5 APPS
You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps
on your TV.
• To use this feature, the TV must be connected to the Internet.
2-18
2. Product specifications
6 Ambient Mode
In Ambient Mode, you can view beautiful screens, various visual information, and notifications.
To enter Ambient Mode, press the button. To return to the TV mode, press the button. To shut off the TV,
press the button.
If you press the button when the TV is turned off, the TV turns on in Ambient Mode.
• If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient
Mode.
7 Universal Guide
Universal Guide is an app that allows you to search for and enjoy various content such as TV shows, dramas, movies, and
music in one place. Universal Guide can recommend content tailored to your preferences and notify you of new drama
series..
2-19
2. Product specifications
NOTE
• This function may not be supported depending on the model or geographical area.
• The supported language may differ depending on the geographical area.
2-20
2. Product specifications
Art Mode
£ Art
You can use Art mode function to display image content such as artworks or photos when you are not watching TV in full
screen mode.
• Press the button on the remote control to switch to TV mode or Art mode.
• Press the button in Art mode to switch to TV mode.
• To turn off the TV completely, press and hold the button on the remote control, or press the TV Controller button
at the bottom of the TV.
-- If you use a remote control other than the Samsung Smart Remote, the TV may not be turned off completely.
• In Art mode, the brightness and color tone of your TV are automatically adjusted depending on the ambient, and the
TV can be automatically turned on or off.
-- The TV is set by default so that the screen turns off automatically when the ambient light dims in Art mode.
• You can use Art mode settings ( > Art > Settings) on the TV or SmartThings app on your mobile device to set
the motion sensor settings so that the TV can detect visual changes including user movements and turn on or off
automatically.
• In Art mode, you can connect your mobile device to the TV using the SmartThings app on the mobile device to view
photos on the mobile device.
-- This function may not be supported depending on the TV model or mobile device.
-- Supported features may differ depending on the version of the SmartThings app.
2-21
2. Product specifications
NOTE
• The images, buttons, and functions of the Samsung Smart Remote may differ depending on the model.
2-22
2. Product specifications
To install the batteries, push the rear cover open in the direction of the arrow, and then insert the batteries as shown in
the figure. Make sure that the positive and negative ends are facing in the correct direction.
• Alkaline batteries are recommended for longer battery life.
2-23
2. Product specifications
NOTE
An HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals, while an HDMI
connection with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2 input signals.
Frame rate (fps) Color Depth / Chroma Sampling RGB 4:4:4 YCbCr 4:4:4 YCbCr 4:2:2 YCbCr 4:2:0
50 / 60 8 bit - - - O
Frame rate (fps) Color Depth / Chroma Sampling RGB 4:4:4 YCbCr 4:4:4 YCbCr 4:2:2 YCbCr 4:2:0
8 bit O O O O
50 / 60 10 bit - - O O
12 bit - - O O
2-24
2. Product specifications
Use HDMI Black Level to adjust the black level to compensate for low black levels, low contrast, or dull colours
generated by external devices connected to the TV via an HDMI cable.
NOTE
This function is only available when the input signal, connected to the TV via an HDMI connector, is set to RGB444.
2-25
2. Product specifications
2-26
2. Product specifications
MPEG1 Audio
*.mp3 MPEG
Layer 3
*.m4a
*.mpa MPEG4 AAC
*.aac
*.flac FLAC FLAC Supports up to 2 channels
*.ogg OGG Vorbis Supports up to 2 channels
WMA is supported up to 10 Pro 5.1 channels,
*.wma WMA WMA M2 profile.
WMA1, WMA lossless / Voice are not supported.
*.wav wav wav
Supports type 0 and type 1.
*.mid
midi midi Seek is not supported.
*.midi
Supports USB device only.
*.ape ape ape
*.aif
AIFF AIFF
*.aiff
*.m4a ALAC ALAC
VP6
2-27
2. Product specifications
Other Restrictions
• Codecs may not function properly if there is a problem with the content.
• Video content does not play or does not play correctly if there is an error in the content or container.
• Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings.
• If the Index Table is has an error, the Seek (Jump) function will not work.
• When playing video over a network connection, the video may not play smoothly because of data transmission
speeds.
• Some USB/digital camera devices may not be compatible with the TV.
• HEVC codec is only available in MKV / MP4 / TS containers.
• The MVC codec is supported partly.
Video decoders
• H.264 UHD is supported up to Level 5.1, and H.264 FHD is supported up to Level 4.1.
(TV does not support FMO / ASO / RS)
• HEVC UHD is supported up to Level 5.1.
• VC1 AP L4 is not supported.
• GMC 2 or above is not supported.
Audio decoders
• WMA is supported up to 10 Pro 5.1 channels, M2 profile.
• WMA1, WMA lossless / Voice are not supported.
• QCELP and AMR NB / WB are not supported.
• Vorbis is supported for up to 5.1 channels.
• Dolby Digital Plus is supported for up to 5.1 channels.
• The supported sample rates are 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 KHz, and differ with the codec.
2-28
3. Disassembly and Reassemble
3-1. UA**LS03NAW
Description & Screws Picture Description
3-1
3. Disassembly and Reassemble
Jig Direction
Now move Open jig across the top to release. Jig Direction
3-2
3. Disassembly and Reassemble
(MAIN - SMPS)
• NETWORK Cable
NETWORK
3-3
3. Disassembly and Reassemble
lower 2 screws
Remove the ASSY BOARD P-FUNCTION Cable, ASSY BOARD P-FUNCTION Cable
then remove the ASSY BOARD P-FUNCTION.
• ASSY BOARD P-FUNCTION Cable (2 Point)
FFC Cables
NOTE
3-4
3. Disassembly and Reassemble
lock.
• Use both hands to hold the ‘SMPS' and slide
the board to the LEFT to release the board.
Locking
NOTE
CAUTION
• 43"
Locking
Locking
Locking
3-5
3. Disassembly and Reassemble
Locking
Locking
Locking
Locking
3-6
3. Disassembly and Reassemble
• 49"
• 55"
• 65"
NOTE
3-7
3. Disassembly and Reassemble
Disassembly
3-8
3. Disassembly and Reassemble
3-9
3. Disassembly and Reassemble
3-10
4. Troubleshooting
4. Troubleshooting
4-1. Power
4-1-1. TV POWER STANDBY
• 43 inches
CNL802
LED Connector
CNM803
Main Connector (POWER)
4-1
4. Troubleshooting
• 49 inches
CNL802
LED Connector
CNM803
Main Connector (POWER)
4-2
4. Troubleshooting
• 55 / 65 inches
CNL802
LED Connector
CNM803
Main Connector (POWER)
4-3
4. Troubleshooting
1. TV in Standby
99 Standby LED Indicator
NOTE
6. If fuse is OK:
99 Standby: A13V (Always On) supplies to Main Board.
7. If any missing remove the SMPS connector to Main Board. (Activates Back Light & SMPS Test)
99 Standby A13V again
• If OK replace Main Board.
• If still missing replace SMPS.
4-4
4. Troubleshooting
CNM803
Main Connector (POWER)
4-5
4. Troubleshooting
• 49 inches
CNM803
Main Connector (POWER)
• 55 / 65 inches
CNM803
Main Connector (POWER)
Power Backlight
4-6
4. Troubleshooting
1. Power TV On
99 POWER ON .2Vdc (when off) changes to 3.3Vdc (on)
NOTE
8. BLU_PWM Backlight ON/OFF & Dim control : 1Vdc-3.3Vdc depending on backlight dimming level for video.
99 If missing/Error replace Main Board.
4-7
4. Troubleshooting
CNL802
LED Connector
CNM803
Main Connector (POWER)
4-8
4. Troubleshooting
• 49 inches
CNL802
LED Connector
CNM803
Main Connector (POWER)
4-9
4. Troubleshooting
• 55 / 65 inches
CNL802
LED Connector
CNM803
Main Connector (POWER)
4-10
4. Troubleshooting
1. Activate Backlights Test: – Disconnect Lead Cable from Main to Power Supply. CN201
99 TV Screen for active backlight LEDs.
2. If No BACKLIGHTS (Series Wired SMPS Panel Connection.)
99 Plus (+) & Minus (-) pin voltages on the Panel Connector.
• If no pin voltages replace SMPS.
• If voltages exist but no backlight:
99 The highest pin voltage (BL Drive Supply)
• Remove Panel connector and measure again to compare.
• If the voltage was high and stays the same high reading a string of Panel LEDs are open. Replace the Panel.
• If the voltage was low and remains low the SMPS is defective.
• If the voltage was low and goes high a string of panel LEDs are shorted replace the Panel.
4-11
4. Troubleshooting
96Vdc 1Vdc
192Vdc 96Vdc
Backlight Test
1. Activate Backlight (Remove CN803).
2. Check 192Vdc Supply Voltage at Pin 3 and at CH1 on SMPS.
3. If Missing remove CNL802 and test CH1 again. If still missing replace SMPS, If OK (high approx 280Vdc) replace
Panel.
4. Check pin map voltages. If 192Vdc is OK but other voltage(s) missing, replace Panel.
4-12
4. Troubleshooting
Cold Boot
4-13
4. Troubleshooting
To CN1502
Main Board
LED Status / Function Switch
<Function/IR>
1. TV in Standby
2. Check LED Status.
NOTE
4-14
4. Troubleshooting
4-3. Video
4-3-1. One Connect
Scaller & US Post of KANT-M Main CPU Section
Video Operation
1. If No/Noisy Video
Disconnect One Connect Cable
99 "Disconnect Banner" is displayed.
2. If Banner Appears OK
99 Input Source / Cables
99 One Connect Box / Cable (defective)
3. If No/Noisy Banner & Backlight Test was OK
99 TV MAIN / T-CON
Video Operation
Generated in Main CPU Section.
1. If OK:
99 Source & Input Cables
99 Other inputs
2. If Noisy:
99 Pre Scaler Patterns
99 US Post Patterns
99 Pre FRC Pattern
4-15
4. Troubleshooting
PRE FRC
[Factory Mode]
Video Operation
Generated at Pre FRC in One Connect
1. If OK:
99 Check / Replace defective One Connect Board
2. If Noisy:
99 Post FRC Pattern
POST FRC
[Factory Mode]
Video Operation
Generated at Post FRC in One Connect
1. If OK:
99 Check / Replace defective One Connect Board
2. If Noisy:
99 Mute - 369 - Mute
4-16
4. Troubleshooting
Video Operation
Generated at T-CON Section in TV Main / T-CON.
1. If OK:
99 Check/Replace defective TV Main / T-CON Board
2. If Noisy:
99 Main / T-CON Board
99 Panel
4-17
4. Troubleshooting
4-3-3. PANEL
1. If Noisy Video:
99 Soc T-CON Pattern in Factory Mode
• Use type of Noise observed (Bars, single lines, video distortion, etc to help.)
• If noise is only on one half of screen check / swap panel cables.
• Verify Defective Panel Cables, TV Main Board or Panel.
4-18
4. Troubleshooting
4-4. Audio
• Source (One Connect Mini) £ One Connect / TV Main Board £ Speakers
• If Sound Test OK :
99 Audio Source & External Cables
99 Other Inputs
Main Board
• No HDMI Audio
99 Source / HDMI Cable & One Connect Mini Connectors
• Swap with other HDMI Inputs / Sources.
• Perform EDID Write in Factory Mode (Can restore missing HDMI Audio).
99 Bulletins and Latest firmware on TV.
• If not restored replace One Connect
• Check Audio Format PCM / Dolby based on external Receiver
• ARC Issues
99 HDMI Cable is input to the ARC Designated HDMI port.
99 ARC (HDMI Control) is enabled on the external Receiver.
4-19
4. Troubleshooting
4-5. Network
• Instruct the customer the TV has proper connection to the router and is likely OK.
99 Check other devices using network are OK. If they test OK this does not mean the TV should be working.
• Try another source (Hotspot) to test/show TV Network operation.
4-20
4. Troubleshooting
• Network Test/Gateway Test £ DNS Test £ ISP Blocking £ Samsung Server Test £ Samsung Apps Test
Network / Gateway
• If it Fails:
99 TV to Router Connection Test in "Network Trouble shooting"
DNS Test
• If it Fails:
99 DNS setting in "Network Settings"
• If DNS is set manually:
99 Settings are correct (may be set to 8.8.8.8 to prevent Netflix issues)
• If it still fails:
99 DNS Test with setting to Auto Mode
• If it fails both Manual & Auto problem is ISP or Router.
ISP Blocking
• If it Fails:
99 Internet Service Provider is Active.
99 With DNS setting at 8888.
99 With Hot Spot.
Samsung Apps
• If it Fails:
99 Reset Smart Hub.
99 Samsung Apps load correctly.
99 Perform "Apps Reset" in Factory Mode.
99 Go to Smart Hub and complete Terms of Agreement and set up information.
99 Samsung Apps load correctly.
99 Before selecting an App, allow Apps to load or failure wilre-occur.
4-21
4. Troubleshooting
• If Certificate and ESN exists, "CO", "NfO", change the DNS to 8.8.8.8
• If Certificate is missing, "C/" replace the TV’s Main Board.
• If ESN number is missing: NF/ do not replace the Main Board.
-- Reset TV Clock and check for correct Time & Date. Netflix relies on correct settings.
-- Reset Smart Hub. / Reset Apps In Factory Mode.
4-22
4. Troubleshooting
CNM803
Main Connector (POWER)
NOTE
4-23
4. Troubleshooting
3. Remove Connector CNM803 (to activate OCB Power Supply when AC line is applied)
4. Connect TV Backlight Test Cable.
99 B350 for approx 346Vdc at board test wire locations Labeled B332V and BGND
4-24
4. Troubleshooting
Backlight
Test Cable
CNM803
FAIL_
1 IR_SMPS 2
COUNT
POWER_
3 PS_ON 4
LOW
5 GND 6 GND
A13V
7 A13V 8 A13V
9 A13V 10 A13V
11 GND 12 GND
13 N.C 14 N.C
15 B350V 16 B350V
17 N.C 18 N.C B350V
19 B_GND 20 B_GND
1. Remove AC Power to the OCB & Remove Cover (follow Disassembly Procedure)
2. Connect Discharge Tool across leads of each large Capacitors to remove its charge.
4-25
4. Troubleshooting
TV SMPS:
4-26
4. Troubleshooting
Pins 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
3.3 3.3 5 Vdc 3.3 3.3
Standby Vdc
0
Vdc
NC 0 0 0 0V 0V 0 3 Vdc 0 0
VCC Vdc Vdc
0.7V eff .dc 2.5V eff .dc .02V eff .dc .02V eff .dc
Power 3.3 3.3 3.3 BT Sig BT Sig 3.3 WIFI Sig WIFI Sig 5 Vdc 3.3 3.3
0 0V 0 0
ON Vdc Vdc Vdc (DM) (DP) Vdc (DP) (DM) VCC Vdc Vdc
4V p-p 4V p-p 0.5V p-p 0.5V p-p
About This TV
<
- Wired MAC Address : xx:xx:xx:xx:xx:xx 9 Missing or Error : Replace Main Board.
- Wireless MAC Address : xx:xx:xx:xx:xx:xx
- Bluetooth Address : xx:xx:xx:xx:xx:xx
- Smart Control Bluetooth MAC Address : xx:xx:xx:xx:xx:xx
4-27
4. Troubleshooting
• Main TV Board
CN1502_F (MOTION_SENSOR)
1 GND 2 MOTION_SDA_I2C
3 MOTION_SCL_I2C 4 MOTION_NRESET
5 MOTION_INTERRUPT 6 A3.3V_PW
• Motion Sensor Assembly
Motion_Sensor
1 H_MAIN_3.3V_PW 2 H_WU_INT
3 H_MCURST 4 H_SCL2
5 H_SDA2 6 DGND
CN1502_F
(MOTION_SENSOR)
Motion Sensor
4-28
4. Troubleshooting
Factory Remote
1. Power TV ON.
2. Select TV Source.
or
3. Info → Factory.
4. Use MENU for return.
AA81-00243A AA81-00243B
Samsung IR Remote
1. TV Power Standby.
2. Press as follows.
• Remote Button NTSC MUTE 1 8 2 POWER
Important Items
• Option (must set Option Bytes when replacing Main Board.)
• Option → Factory Reset (returns TV to out of box condition. Does not reset Apps.)
-- Factory Reset : Select Factory Reset
Factory Reset
Type 65A1AU0KN
Local Set AD_AU2
SW Model ULS03NU
BOM Model 03N
TUNER ISDB
Ch Table NONE
4-29
4. Troubleshooting
4-30
4. Troubleshooting
Slide Details
• Sample Model : UN55LS03NAFXZA
99 Testing Items
FRC[KANT-M Vx1][120Hz][OC][HW:****]
DIMMING-[GLOBAL][FF]
TCON [KANT-M]Version:----
TCON [KANT-N]Version:----
Model : UN55LS00003
Wired MAC ---- 99 Wired MAC Success
Wireless MAC ---- 99 Wireless MAC Success
WIFI Version
CPLD/LD : N/A
4-31
4. Troubleshooting
PANEL
KANT-M FRC T-CON
4-32
4. Troubleshooting
4-33
4. Troubleshooting
Option EDID
Control Sub Option
Debug Hotel Option
SVC Shop Option
ADC/WB Asia Option
Advanced Sound
EDID ON/OFF ON
4-34
4. Troubleshooting
4-35
4. Troubleshooting
• Type, Local Set, SW Model, BOM Model must be set to correct value.
Type
• Check Panel label (located in the back chassis of panel) and choose same Type code from the list.
55A1QU7QN 55L1QU7QN
75L1QU7QN 55A1QU8XN
55L1QU7QN 55A1QU7QN
65A1MU9TN 65L1MU9TN
65A1AU0KN
65A1QU7QN 65L1QU7QN
65A1QU8XN 65L1QU8XN
55A6AU0NN 55L6AU0NN
Local Set
• Set according to Local region(country).
4-36
4. Troubleshooting
SW Model
• Check Label Rating of the TV(located on the Rear Cover).
-- SW Model is digits after "/" in Version No.
-- Choose same SW Model code from the list.
UNU76A0 UNU7500
UNU74A0 UNU7400
BOM Model
• 6th~9th Digit of Model Code.
-- Check 6th~9th digit of Model code and type in.
-- e.g.) Model Code : UA65LS03NAWXXY then BOM Model : 03N
4-37
4. Troubleshooting
INFO FACTORY
4-38
4. Troubleshooting
NOTE
If you replace the main board with new one, please change the factory option as well.
The options you must change are "Type".
UA43LS03NAWXXY
• PANEL / SMPS / MAIN Information
• Factory Option
4-39
4. Troubleshooting
UA49LS03NAWXXY
• PANEL / SMPS / MAIN Information
• Factory Option
4-40
4. Troubleshooting
UA55LS03NAWXXY
• PANEL / SMPS / MAIN Information
• Factory Option
4-41
4. Troubleshooting
UA65LS03NAWXXY
• PANEL / SMPS / MAIN Information
• Factory Option
4-42
4. Troubleshooting
Factory Reset -
49" 49B6AU0KN
55" 55A1AU0KN
65" 65A1AU0KN
SW Model ULS03NU
TUNER ISDB
Ch Table NONE
MRT Option
Engineer Option
Control
Factory Menu Name Data Range
EDID
EDID ON/OFF OFF
EDID WRITE PC …
Sub Option
RS-232 Jack UART RS-232 mode setting
Watchdog ON
Checksum 0x0000
4-43
4. Troubleshooting
OPTION_SWU
CDD mode …
BP PMS Reset 1
FAnet Thread 2
CI CPLD Version 1
ACM_MC ON
UNIQUE TRIPLET ON
FS_FAV OFF
OCM Reboot ON
SPI Protection
OCM Support ON
Preloading Support ON
Multitasking Support ON
Hotel Option
Hospitality Mode OFF
Power On
4-44
4. Troubleshooting
Operation
Music Mode
External Source
Eco Solution
Cloning
Shop Option
Exhibition Mode OFF
Peak Mode ON
Metadata ON
Asia Option
Unbalance OFF
AF Level adjust 0
TX Power Level 0
H Shaking 0
SOUND
High Devi OFF • If the broadcast signal is not good, TV will
complement the characteristics of the
signal (most use when weak signal comes
from the growing area countries)
Pilot Level High Thld 0x7Ah • The High threshold value of stereo
signal(If Pilot level is greather than High
threshold value, recognize Stereo signal)
Pilot Level Low THLD 0x40h • The Low threshold value of stereo signal(If
Pilot level is less than Low threshold value,
recognize Mono signal)
Subwoofer Support 2
Woofer Type 0
4-45
4. Troubleshooting
Speaker EQ ON
Amp Recovery ON
Lipsync Inx 1
TP volume 0xc4h
TP Scale 0x6ch
TP EQ CheckSum NONE
Debug
Factory Menu Name Data Range
Spread Spectrum
FHD DDR SSC ON OFF OFF
P eBus Value 0
AP Vx1 Value 12
N Vx1 Value 0
4-46
4. Troubleshooting
FRC
FRC FDISPLAY ON/OFF OFF
TCON
TCON_TEMP READ 32
Panel Revision
Panel S/N 1
4-47
4. Troubleshooting
Panel S/N 3
Panel S/N 4
MPEG Margin 20
H.264 Margin 15
Power Management
RM_BIST_DTV 0
RM_BIST_ATV 0
RM_BIST_CABLE 0
Log Analyzer ON
BT DUT OFF
BT EU DUT
BT Throughput Failure
Reproduce Module ON
21_9
L-DETECT STABLE TIME 7
DB Download
MRT Option Dump Failure
4-48
4. Troubleshooting
Alert Option ON
Run EW 720h
SVC
Factory Menu Name Data Range
Info
Reset
Apps Reset
SVC Reset
OPTION_HDMI
HOT PLUG DURATION 600ms
HdmiRx EQ 0
DDC Delay 0
DVB CI
TS Clock delay TC 0
TS Clock delay S 0
CI Control Buf ON ON
Test Pattern
Scaler Pattern OFF
4-49
4. Troubleshooting
Upgrade
T-CON DATA UPGRADE NG
T-CON FW UPGRADE NG
T-CON2 FW UPGRADE NG
T-CON2 CheckSum
BT UPGRADE
BT FREEPAIRING
Function Upgrade
FRC3D FW UPGRADE
FRC3D LD UPGRADE
FRC2 3D FW UPGRADE
Jump UPGRADE
IR Blaster Upgrade
SC ADK Upgrade
Other Setting
Delete S/N
4-50
4. Troubleshooting
Expert
Apps Update
Motion Senosor
Motion Test
V APP OFF
SWI OFF
S/N
Serial number
Writing S/N
ADC/WB
Factory Menu Name Data Range
ADC
AV Calibaration
Comp Calibration
PC Calibration
HDMI Calibration 7
ADC Result
1st_Y_GH 0
1st_Y_GL 0
4-51
4. Troubleshooting
1st_Cb_BL 0
1st_Cr_RH 0
1st_Cr_RL 0
2nd_R_L 128
2nd_G_L 128
2nd_B_L 128
2nd_R_H 69
2nd_G_H 69
2nd_B_H 69
White Balance
R-Offset 128
G-Offset 128
B-Offset 128
R-Gain 128
G-Gain 128
B-Gain 128
WB-W2_R_Offset 128
WB_W2_B_Offset 128
WB_W2_R_Gain 136
WB_W2_B_Gain 76
WB_N_R_Offset 128
WB_N_B_Offset 128
WB_N_R_Gain 131
WB_N_B_Gain 119
MGA
MGA On/Off OFF
R1_Gain
G1_Gain
B1_Gain
R2_Gain
G2_Gain
B2_Gain
R3_Gain
G3_Gain
B3_Gain
R4_Gain
4-52
4. Troubleshooting
B4_Gain
R5_Gain
G5_Gain
B5_Gain
R6_Gain
G6_Gain
B6_Gain
R7_Gain
G7_Gain
B7_Gain
R8_Gain
G8_Gain
B8_Gain
R9_Gain
G9_Gain
B9_Gain
R10_Gain
G10_Gain
B10_Gain
SPI R-Offset
SPI G-Offset
SPI B-Offset
SPI R-Gain
SPI G-Gain
SPI B-Gain
SPI N Rgain
SPI N Bgain
SPI N Roffset
SPI N Boffset
SPI W2 Rgain
SPI W2 Bgain
SPI W2 Roffset
SPI W2 Boffset
SPI MGA
4-53
4. Troubleshooting
WB Data to SPI
Advanced
4-54
4. Troubleshooting
4-55
4. Troubleshooting
4-56
4. Troubleshooting
4-57
4. Troubleshooting
4-58
4. Troubleshooting
4-59
4. Troubleshooting
4-60
4. Troubleshooting
Up 96 (0x60)
Down 97 (0x61)
Right 98 (0x62)
Menu 26 (0x1A)
EXIT 45 (0x2D)
4-61
4. Troubleshooting
DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically
after completing the software update. Video and audio settings will be reset to their defaults after a
CAUTION software update.
After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to
the TV to update.
• To update using a USB flash drive, download the update package from Samsung.com to your computer.
Then, save the update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the
update package.
If the TV is connected to the Internet, you can have the TV's software update itself automatically while you are watching
the TV. When the background update is completed, it is applied the next time the TV is turned on.
If you agree to the Smart Hub terms and conditions, Auto Update is set to On automatically. If you want this function
disabled, use the Select button to turn it off.
• This function may take a longer time if another network function is running concurrently.
• This function requires an Internet connection.
4-62
5. Wiring Diagram
5. Wiring Diagram
5-1. Wiring Diagram
• 43 / 49 / 55 / 65 inches
5-1
5. Wiring Diagram
Cables
• 43 / 49 / 55 / 65 inches
4 4
43" BN39-02403A
LEAD CONNECTOR-POWER 49" TBD
1
MAIN - SMPS 55" BN39-02403D
65" BN39-02403D
43" BN39-02219C
LEAD CONNECTOR-SUB ASSY 49" TBD
2
MAIN - WIFI/BT 55" BN39-02219C
65" BN39-02219C
43" BN96-44165D
ASSY BOARD P-FUNCTION TACT 49" TBD
3
MAIN - FUNCTION 55" BN96-44165C
65" BN96-44165C
43" BN96-42166A
FFC CABLE 49" TBD
4
MAIN - SOURCE 55" BN96-42166A
65" BN96-42166A
5-2
5. Wiring Diagram
5-2. Connector
5-2-1. Main Board
• 43 / 49 / 55 / 65 inches
1 CN201
8 CN1403 (POWER)
(BT/WIFI)
2 CN200
7 ACN01_B (OneConnect)
(SPEAKER)
6 CN1502 3 CN1501
(FRAME) (Function/IR)
5 CN1300 4 CN1301_UT
(USIT) (USIT)
3 CN1501 (FUNCTION/IR)
1 IR 2 IR_GND
3 A3.3V_PW 4 SENSOR_SCL_I2C
5 SENSOR_SDA_I2C 6 KEY_INPUT1
7 KEY_INPUT2 8 LED_STB_OUT
5-3
5. Wiring Diagram
4 CN1301_UT (USI-T)
1 FB_TRDY_2 25 GND 49 GND 73 ST_GOA
2 N.C 26 TX_CH1_A2+_USIT 50 TX_CH10_B+_USIT 74 LC1_VGP1_GOA
3 AVDD_17V_PW 27 TX_CH1_A2-_USIT 51 TX_CH10_B-_USIT 75 STVP1_GOA
4 AVDD_17V_PW 28 GND 52 GND 76 CKVB4_GOA
5 AVDD_17V_PW 29 TX_CH0_B2+_USIT 53 TX_CH11_A+_USIT 77 CKVB3_GOA
6 AVDD_17V_PW 30 TX_CH0_B2-_USIT 54 TX_CH11_A-_USIT 78 CKVB2_GOA
7 UH_CELL 31 GND 55 GND 79 CKVB1_GOA
8 UL_CELL 32 TX_CH0_A2+_USIT 56 TX_CH11_B+_USIT 80 CKV4_GOA
9 HAVDD_8.5V_PW 33 TX_CH0_A2-_USIT 57 TX_CH11_B-_USIT 81 CKV3_GOA
10 LH_CELL 34 GND 58 GND 82 CKV2_GOA
11 LL_CELL 35 TX_CH8_A+_USIT 59 N.C 83 CKV1_GOA
12 VCCB_1.8V_PW 36 TX_CH8_A-_USIT 60 N.C 84 VGHD_30V_PW
13 VCCA_1.9V_PW 37 GND 61 GND 85 VOFF_-11V_PW
14 PI_DSF_MON 38 TX_CH8_B+_USIT 62 N.C 86 VSS_OUT2_CELL
15 PORTNUM 39 TX_CH8_B-_USIT 63 N.C 87 N.C
16 GND 40 GND 64 GND 88 VCOM3_CELL
17 N.C 41 TX_CH9_A+_USIT 65 N.C 89 FB_VCOM3_CELL
18 N.C 42 TX_CH9_A-_USIT 66 N.C 90 VCOM2_CELL
19 N.C 43 GND 67 GND 91 VCOM1_CELL
20 GND 44 TX_CH9_B+_USIT 68 N.C 92 BLINK_O
21 SFC1 45 TX_CH9_B-_USIT 69 N.C 93 PANEL_3.3V_PW
22 GND 46 GND 70 GND 94 PANEL_3.3V_PW
23 TX_CH1_B2+_USIT 47 TX_CH10_A+_USIT 71 SFC2 95 FB_TRDY_3
24 TX_CH1_B2-_USIT 48 TX_CH10_A-_USIT 72 DGND 96 FB_TRDY_3
5-4
5. Wiring Diagram
5 CN1300 (USI-T)
DEMURA_SSPHOLD_
1 FB_TRDY_1 25 49 GND 73 GND
SPI
2 GND 26 DEMURA_SSPWP_SPI 50 TX_CH3_A1+_VX1 74 TX_CH7_A1+_VX1
3 PANEL_3.3V_PW 27 DEMURA_SSPRXD_SPI 51 TX_CH3_A1-_VX1 75 TX_CH7_A1-_VX1
4 PANEL_3.3V_PW 28 DEMURA_SSPTXD_SPI 52 GND 76 GND
5 FB_VCOM1_2_CELL 29 DEMURA_SSPFRM_SPI 53 TX_CH3_B1+_VX1 77 TX_CH7_B1+_VX1
6 VCOM1_CELL 30 SFC2 54 TX_CH3_B1-_VX1 78 TX_CH7_B1-_VX1
7 VCOM2_CELL 31 DGND 55 GND 79 GND
8 VCOM3_CELL 32 TX_CH0_A1+_VX1 56 TX_CH4_A1+_VX1 80 SFC1
9 VSS_OUT1_CELL 33 TX_CH0_A1-_VX1 57 TX_CH4_A1-_VX1 81 DGND
10 VOFF_-11V_PW 34 GND 58 GND 82 PI_DSF_MON
11 VGHD_30V_PW 35 TX_CH0_B1+_VX1 59 TX_CH4_B1+_VX1 83 PORTNUM
12 CKV1_GOA 36 TX_CH0_B1-_VX1 60 TX_CH4_B1-_VX1 84 VCCA_1.9V_PW
13 CKV2_GOA 37 GND 61 GND 85 VCCB_1.8V_PW
14 CKV3_GOA 38 TX_CH1_A1+_VX1 62 TX_CH5_A1+_VX1 86 LL_CELL
15 CKV4_GOA 39 TX_CH1_A1-_VX1 63 TX_CH5_A1-_VX1 87 LH_CELL
16 CKVB1_GOA 40 GND 64 GND 88 HAVDD_8.5V_PW
17 CKVB2_GOA 41 TX_CH1_B1+_VX1 65 TX_CH5_B1+_VX1 89 UL_CELL
18 CKVB3_GOA 42 TX_CH1_B1-_VX1 66 TX_CH5_B1-_VX1 90 UH_CELL
19 CKVB4_GOA 43 GND 67 GND 91 AVDD_17V_PW
20 STVP1_GOA 44 TX_CH2_A1+_VX1 68 TX_CH6_A1+_VX1 92 AVDD_17V_PW
21 LC1_VGP1_GOA 45 TX_CH2_A1-_VX1 69 TX_CH6_A1-_VX1 93 AVDD_17V_PW
22 ST_GOA 46 GND 70 GND 94 AVDD_17V_PW
23 DEMURA_SSPFRM_SPI 47 TX_CH2_B1+_VX1 71 TX_CH6_B1+_VX1 95 VBY1_13V_PW
24 DEMURA_SSPCLK_SPI 48 TX_CH2_B1-_VX1 72 TX_CH6_B1-_VX1 96 FB_TRDY_2
5-5
5. Wiring Diagram
7 ACN01_B (SPEAKER)
1 TWT_R+ 2 TWT_R-
3 MID_R+ 4 MID_R-
5 WF_R+ 6 WF_R-
7 TWT_L+ 8 TWT_L-
9 MID_L+ 10 MID_L-
11 WF_L+ 12 WF_L-
13 N.C 14 N.C
8 CN1403 (BT/WIFI)
1 BT_NRESET 2 BT_POWER_DET
3 BT_WAKE 4 GND
5 D-_USB_BT 6 D+_USB_BT
7 GND 8 BT_WELCOME
9 WIFI_PHY_ON 10 GND
11 D+_USB_WIFI 12 D-_USB_WIFI
13 GND 14 A5V_PW
15 WIFI_WOW 16 WIFI_NRESET
5-6
5. Wiring Diagram
@ CN501
(USB1) 1 CN201_NQ9S
! CN502
(USB2)
0 CN500
(USB3)
9 CN603_RS
(EX-LINK)
5-7
5. Wiring Diagram
19 HDMI2_HPD
6 CN801_H1 (HDMI)
1 HDMI1_RX2+_HDMI 2 GND
3 HDMI1_RX2-_HDMI 4 HDMI1_RX1+_HDMI
5 GND 6 HDMI1_RX1-_HDMI
7 HDMI1_RX0+_HDMI 8 GND
9 HDMI1_RX0-_HDMI 10 HDMI1_RXC+_HDMI
11 GND 12 HDMI1_RXC-_HDMI
13 CEC 14 N.C.
15 HDMI1_SCL_DDC 16 HDMI1_SDA_DDC
17 HDMI1_CABLE_DET 18 HDMI1_5V_PW
19 HDMI1_HPD
7 CN602_LAN (LAN)
1 EPHY_TXP 2 LAN_GND
3 EPHY_TXN 4 EPHY_RXP
5 LAN_GND 6 EPHY_RXN
7 N.C. 8 LAN_GND
8 OP700 (OPTICAL)
1 VIN 2 VCC
3 GND 4 SW1
5 SW2
9 CN603_RS (EX-LINK)
1 GND 2 EX_TX_TP
3 N.C. 4 EX_RX_TP
5 N.C. 6 N.C.
7 GND
5-8