Tell me something about yourself?

I’m really energetic and a great communicator. Working in Call Centers for 4 years
helped me to build confidence and taught me the importance of customer loyalty.
I’m punctual, dependable, and can be counted upon to finish what I start.
I consider myself hardworking, reliable, helpful, outgoing, organized, honest, and
cooperative.
Why are you planning to leave your current job?
I’ve learned a lot from my current role but now I’m looking for a new challenge to
broaden my horizons and gain a new set of skills, all of which I see the potential for this
job.
I’m looking forward to a better opportunity to grow job-wise and financially-wise. I want
to learn more things where am working.
Do you prefer to work as a team or as an individual?
“It depends on the task. When it comes to brainstorming, teams produce great ideas
with multiple inputs, and teams can highlight people’s strengths. But I certainly enjoy
working on my tasks as an individual as well, since in many ways it takes the ability to
work alone for the team to fully succeed.”
What are your strengths?
I’m an adaptable person. I work for a different line of business they have different
management styles and expectations of me. I am able to adjust my approach to meet
each other needs.
What are your weaknesses?
I might need to learn to be more flexible when things are not going according to plan.
This is something I’m working on at the moment.
"One weakness I have is asking for help. I work well independently and try to be as
efficient as possible. In the past, I sometimes put my head down and try to power
through a problem, rather than asking for help or relying on my team. I've learned that I
can improve my efficiency when I ask questions or ask for help when I need it."

Why Do You Want to Work from Home?

 I want to work from home so I can use my current commute time to plan my day and do
work, so I can produce more for the company. I think I would be more productive if I
were able to wake up to a home office and start working instead of spending 90 minutes
commuting each way. Having a home office would also save the company money on
electricity, and would require one less space for a desk and for me also to save
commuting expenses.
I achieve a much better work-life balance when I work from home. The flexible hours
allow me to be there for my kids in the mornings and get them off to school, and also be
there for them when they come home. Knowing I have that time with my family allows
me to be much more productive because I am not worrying whether or not they forgot
their lunch or dinner or if they arrived home safely.
Working from home will also keep me safe and my family being impacted of covid 19 or
other contagious diseases.

Tell me about a difficult situation you have faced?

Being in a call center you need to provide or answer all customers’ needs and inquiries.
If the information is not on the tools or documents for your process, what I do is search
on the internet to look for the topics or information and provide it to the customers. I
enjoy learning new things so research is actually one of my hobbies.
Where do you see yourself in 3-5 years from now?
I see myself as a valued employee of a company. I want to be an expert at t position.
Why should we hire you?
My impression based on the job description is that you need someone who can do
administrative work. So I’m confident I will be able to step into this role and begin
contributing quickly to you. As a side note, I’m also personally very interested in
administrative work, I am a fast learner so I’d be very excited for the opportunity to step
into this role.

How do you handle stress?

To help deal with stress, I always look for the positives in every situation. Instead of
concentrating too much on the things I didn’t manage to get done that day, I focus on
how much progress I have made in other areas. We just stay positive and keep going
and when I received an irate caller I don’t hook myself to cx feelings,

Administrative Associate Duties and Responsibilities

Responsibilities

Administrative associates are typically responsible for handling the office budget and

expenses, keeping office records updated, and administering company policies.

Skills

Administrative associates need to have the ability to work independently with little

supervision. They need problem-solving skills and the ability to implement

administrative policies effectively in a given situation. Strong communication skills are

also important since most administrative associates report to upper-level management.

Duties

Examples of duties an administrative associate may have include ordering office

supplies, serving as liaison to office staff, dealing with public relations, overseeing and

reconciling budgets for various company departments, and/or training new employees.