TANNERU RAO

SAP SolMan Consultant

gtanneru@gmail.com
0091-8105785444

SUMMARY:

 SAP Solution Manager ALM Consultant (SME) with more than 10 + years of Solution
Manager Experience. Worked as SAP Solution Manager ALM Consultant
 Involved with SAP Solution Manager Implementations globally for various clients.
 Worked extensively with E2E Change Request Management, ITSM, Solution
Documentation, Solution Implementation, and Template Management. Focus build, Test
Suite Management (Automated/Manual) Business Process Monitoring, Upgrade
Management and IT Service Management. Application Lifecycle Management and Run
SAP Like A Factory Methodology.
 Significant experience & knowledge including Implementation for Service Desk (Incid7ent
Management), ChaRM (Change Request Management) in multiple languages, Cross
Object Locking. SLA Implementation in SAP Solution Manager 7.1/7.2
 Internal Team Building for India COE, conducting Trainings, Building re–usable Customer
Demo’s on Solution Manager
 Enhancing existing customer Solution Manager Footprints by providing customized
Solution Manager Roadmaps
 Attended & conducted internally SAP EGI sessions for Solution Manager
 Leaded SAP Solution Manager Ramp up Program for Solution Manager 7.2 for Cognizant
Product development Service based project delivery and Experienced in Presales activities
apart from software development and delivery and support.
 Involved in budgeting presales customer demos, Client meetings, scope finalizing

Technical skills

 Process Management, Solution Administration, Solution Documentation.

 ChaRM with Release Management
 Focused Build – Project management
 Business Process Operations and Application Operations
 Technical Monitoring , BPCA
 Template Management, Document Management, Test Management (Integration with
CBTA & Tricentis )
 ChaRM & Integration with Service now and other 3 rd party tools
 Managed system configuration activities – SolMan_setup

Certifications

ITIL Certification
Attended a SAP Workshop on SOLUTION MANAGER 7.2

Education

MBA - Finance from university of Del golfo, UK – 2007 - 2009

B.COM from Nagarjuna University
Solution Manager Lead –Lumbini elite Nov 2022 – Present
Client - Victoria secret

Solution Documentation
Process Management
Test suite automation
Training

Solution Manager Lead –Yash Technologies May 2022 – Nov 22

Solution documentation implementation

Migration SolDoc
Defined end to end workflows of Change request Management process.
UI customization, Workflow customization.
Solman Documentation Configuration and reporting

Solution Manager Lead – Numeric technologies India ltd Nov 2019 –Mar 21
Cient – Mohawk industries

Implemented Soldoc
Configured for s4 HANA landscapes, Change Request Management.
UI customization, Workflow customization
Support release planning process, Represent release and deployment projects in CAB.
Tricentis integration, Test scope, Test data sync with Solution manager
Test suite management support
Focus build - Hands-on SAP FOCUSED Build experience with
End to end implementation of Solman Documentation Configuration and reporting
Change and Release Management
Responsible for Transport strategy – Release management

Application support specialist – Accenture May 18`–Sep 2019

Client - Velux

Responsible for Solution Manager 7.2 POC

Monitoring the entire Velux landscape Co ordinating with client and recommending the new
functionalities.
Worked on new functionalities in Solman 7.2, Ensuring the delivery of new functionalities within
the Solution manager 7.2

Responsible for validating the configuration of SOLDOC

Responsible for aligning the ChaRM functionality with AS IS.
Responsible for Change & Release Management
Responsible for involving with the functional team to understand critical business processes and
configuring the KPIs for BPMON
Focus build - Hands-on SAP FOCUSED Build experience with
Solman Documentation Configuration and reporting
Change and Release Management.
Test suit, Test automation configuration. CBTA
Requirements Management.

Principle Consultant – Accenture OCT 17`– May 2018

Client- Cardinal Health

Job Description:
Environment: Solution Manager 7.1 & 7.2

Worked on Upgrading Solution Manager 7.1 to 7.2

Responsible for Content activation GP1 & GP2

SOLDOC
CHaRM
BPMON,
EWA,

Responsible for ensuring all as is functionalities working after post upgrade.

Successfully migrated from 7,1 to 7.2

Principle Consultant - Cognizant Technologies services OCT 13`–Sep’17

Client- Cardinal Health

Environment: Solution Manager 7.1 & 7.2

Working as a part of IT Innovation team for global Solution Manager GChaRM Rollouts for Global
Apps Landscapes, mainly gathering the client Requirements and understanding the gap,
coordinating with PMO and Unilever Team Engagement with Internal teams monitoring ongoing
activities and resource planning for the customer, support the internal projects using the solution
manager.
Preparing the weekly status reports, tracking the Deliverables.

Project and process management, Process modeling and Process diagrams and Documents
Implementation of Solution Documentation
ChaRM Configuration
Configured status profiles, Urgent change and normal change
Status profiles and workflow design on solution manager 7.1
Roll out the solution with respective Landscapes
Configured GChaRM process across Globe
Define Release Management and Change Management process
Stakeholder management requirement gathering
Training and demonstration to the landscape’s teams of SolMan functionalities.
Build and Implemented strategy for 7.2 Upgrade
Deployment of functionality for medium large project and small project
Implementation of TMS which includes CSOL, DGP for systems in scope
Delivery and project Manager Plan, Design, Blueprint documentation and Business requirement
documentation, realization build and realization test, Cutover and go live Basis Lead
Single POC for Client between the cognizant and client and multivendor
Successfully rolling out to NA, CE and part of Asia pacific countries
Attending and driving the day to day and weekly meetings with client and coming up with
cognizant strategies and deliverables

Client : Cargill India

Client Profile: Cargill’s operations in India started in 1987. Offer a range of products and services:
Process, refine and market imported and indigenous vegetable oils serving food industry
customers with vegetable oils, fats, blends and bakery shortenings serving household consumers
with a portfolio of fortified and healthy branded edible oils offer high quality food ingredients to
serve food manufacturers and food service industry originate, process, store, trade and market a
wide range of agricultural commodities such as grains, oilseeds, sugar and cotton, offer freight
solutions and serve our industrial customers with energy commodities and metal products.

Developed and Managed POC for ALM New processes for new project in the Cargill landscape,
worked as a group participation daily calls with the client, and status updates with the
stakeholders.
Knowing the existing processes and updating with the project team

Designed and implemented new process using E2E Scenarios using the solution manager for RDS
for the business.
ARIS sync with Solution manager for updating the new processes to Solution Manager etc.
Coordinating with test team for the test performance and defect management, etc
Handled risk analysis and also escalation management for the POC.
Sap SolMan with 7.2 upgrade exp charm installation, SAP SolMan 7.2 upgrade and security
experience.

Client- Nationale Nederlanden

Environment: SAP Solution Manager 7.1

One of the largest insurance companies in Netherlands. The company was formed in a merger in
1962 between the Assurant Maatschappij tegen Brandschade De Nederlanden van 1845 (Fire
insurance Company the Netherlands) his merger was deemed necessary due to falling market
share and threat of takeovers. In 1991 NN merged once again, this time with the NMB Postbank
Group, to form the ING Group. Aside from insurance, the company also offers some banking
products such as mortgages. The company is headquartered in The Hague and Rotterdam.

 Implementation of Solution documentation

 Template management
 Configuration of Defect management
 Implementation of ChaRM (Change request management)
 Configuration of Business process Monitoring
Client- Unilever India Ltd

Environment: SAP Solution Manager 7.1 sp8, SAP ECC 5.0, ECC 6.0.and Net weaver

Unilever is an Anglo–Dutch multinational consumer goods company headquartered in London,

England. Its products include food, beverages, cleaning agents and personal care products. It is
the world's third-largest consumer goods company as measured by 2012 revenue, Its One of the
oldest multinational companies; its products are available in 190 countries worldwide. Unilever
owns over 400 brands but focuses on 14 brands with sales of over 1 billion.

 Handling GPD (Global Project Delivery) Track

 Participated in Designing the Project Methodology and the Project reporting in solution
manager
 Designed Custom Roadmaps, Template Project Creation
 Global Rollout Project Approach
 Design Document Management for Global Projects
 Integration of Global landscapes
 Designed Business process integration between ARIS Process model and Sap solution
manager
 Coordinating between the Client and Project teams
 Handling Escalations
 Run SAP Like a Factory” is SAP's approach to efficiently operate and continuously improve
the operations of customer's productive SAP and Non-SAP solution

Sr. Consultant-Capgemini India Ltd July`2012-Oct’2013

Client: ARaymond Automotive

Environment: SAP Solution Manager 7.1 sp5

ARaymond is a French industrial international company established in 1865 which manufactures

and offers products for fastening in the fields of automobile, the health, the agriculture, the
energy and industry. Almost all international automakers are clients. Its headquarters is located in
Grenoble in the Isère

 Communicating with the Client for requirement gathering and analysis.

 Involved in providing architecture solution and analysis of requirements by use cases.
 Prepared the Roadmaps, Implemented Document Management and Version
Management in Solution Manager
 Involved in creating Solman design documents for Incident Management, ChaRM, Test
Management

Environment: SAP Solution Manager 7.1 sp5

Client: Volvo IT India Ltd

 Lead the creation and execution of the enterprise architecture strategy and roadmap
 Understanding the current Business Process and Provided strategy sync between Aris tool
and Solution Manager.
  Implementation tools including Testing Strategy - Test Workbench, TAO, HPQC
 interface –Incident Management and ChaRM

Environment: SAP Solution Manager 7.1 sp1

Sr. Consultant-Optimal Solutions Integration Aug ‘11 – June ’12 Client:

Cox & Kings India

Cox And Kings is Travel Company that traces its history to 1758, when Richard Cox was appointed
regimental agent to the Foot Guards. Cox & Kings is now a privately owned tour company with
offices in Australia, United Arab Emirates, United Kingdom, India, the United States of America
and Japan. Its global headquarters are in London

 Designed and Configured Customized Roadmap specific to the client requirement

 Implementation of Solution Documentation, configured statues, Project standards,
defined Keywords for the Projects.
 Implementation of Incident Management and designed the workflow
 E-mail functionality Configuration for Incident Management
 Test workbench across the landscapes
 ChaRM workflow design and Implementation, Configured customized user statuses and
Email workflow.

Client: Manipal University

Manipal Academy of Higher Education, branded as Manipal University is a deemed university

located in Manipal, Karnataka, India. It has over 26,000 students from over 54 countries. The
university has branch campuses in Bangalore, Mangalore, Sikkim, Jaipur, Dubai, Malaysia and
Antigua. It is a member of the Association of Commonwealth Universities.

 Implemented Incident Management, auto assignment of incident to support team based

on the sap component configured.
 Dashboard design using WEBUI Interface
 Defined Change Request Management strategy for 3 system landscape and configured
multilevel Approval Process for Change request
 Configured business scenarios, business processes for Projects
 Performed System Landscape Management (SMSY) to monitor landscape components
such as systems, products, logical components, project assignment, and solution
assignment

Environment: SAP Solution Manager 7.0 EHP1 Sp28,

Consultant - ITC InfoTech India Ltd Aug ‘10 – July’ 11

Client: ARICENT Group

Aricent Group is a global innovation and technology services company. The company develops
software and provides technology services to application, infrastructure, and service providers
with operations in 19 countries worldwide.
  Implementation of Incident Management
 Implementation of Change Request Management
Project Creation, Number range assignment, Task list creation
 Configured customized ChaRM workflow
 Knowledge transfer to Client on ChaRM (Training)
 Project documentation and document template
 Implantation of service connection integrated with service desk for handle SAP support
message
 Implemented MOPZ and EWA

Environment: SAP Solution Manager 7.0 ehp1 sp18