TOUR 207 Module 2

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Pineapple Symbol of Hospitality
They began importing the pineapple from the Caribbean in the
American Colonist
17th century
safe return placing a pineapple outside a home is a symbol of
pineapple Were often used as the crowning piece in large display of food
The pineapple symbol was frequently used in _____________ to
18th and 19th century decorate bed post, tablecloths, napkins , and anything associated
with welcoming guest.
hospitality sector In what sector does the Tourism Sector relies on?
This refers to a variety of businesses and services linked to leisure
hospitality industry
and customer satisfaction
Hospitality focuses on ideas of ________,_______,
Luxury, pleasure, enjoyment, and experiences _________,________, as opposed to catering for necessities and
essentials.
Tourism Industry and Hospitality Industry Both industry needs each other to sustain itself
The hospitality industry is a multibillion company that depends on
availability of leisure time
the _________
1 Food and Beverage
2 Travel and Tourism
3 Lodging Enumerate the five segments of the Hospitality industry
4 Recreation
5 Events planning
an act of travel away from home mostly for the purpose of leisure
tourism
and recreation
involving with residents of the given country traveling within the
Domestic Tourism
country only
Inbound and Outbound 2 types of International Tourism
Inbound involving foreigners(not residents) traveling into a given country
outbound involving residents traveling to another country
1 Ellsworth M Statler
2 Conrad Hilton
3 Cesar Ritz
4 William Waldorf Astor and John Jacob Astor IV
Enumerate the 8 Founders of the Hotel Industry
5 Kemmons Wilson
6 J. W. Marriott and J. W. Marriott Jr.
7 Ernest Henderson and Robert Moore
8 Ray Schultz
Ellsworth M. Statler Developed the chains of hotels that were known as Statlers
Buffalo, New York Where did the Staler chain of hotels began?
1954 On what year did he sold his chain to Conrad Hilton?
Private Bath and Full Length Mirror What are provided in the Statler Hotel?
How many rooms are in the Statler Hotel? as well as how many
2084/3000 Rooms and can accommodate 5000 guest
guest can it accommodate?
Conrad Hilton A successful hotelier after World war 1
Mobley Hotel On 1919, Conrad Hilton bought _____________ in Cisco, Texas
Hilton Hotel In 1925, Conrad built ____________ in Dallas Texas
Hilton Hotels Corporation On 1946, Conrad formed the ____________
On 1948, Conrad Hilton formed_______, which came to a number
Hilton International Company
more than 125 hotels.
Stevens Hotel Conrad Hilton changed the name of Statler Hotel into _____

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 TOUR 207 Module 2
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Stevens Hotel (Now hw Chicago Hilton)
During and after World War2, Conrad Hilton acquire 4 hotels, what
Palmer House in Chicago
are those hotels?
Plaza, and Waldorf Astoria in New York
Hilton Garden inn, Double tree, embassy Suites, Hampton Inns,
Harrison Conference Centers, Homewood suites by Hilton, Red Hilton Hotels now includes____________________________
lion hotels and inns, Conrad international
Cesar Ritz A hotelier at the Grand National Hotel
Cesar Ritz He became one of the most respected hotelier in Europe
due to Cesar Ritz management abilities, the hotel became one of
Grand National Hotel
the most popular in Europe
In 1889, He launched the 13-story Waldorf Hotel in Fifth Avenue
William Waldorf Astor
near thirty-fourth street in New York
In 1887, the Waldorf was joined by the 17-story Astoria Hotel by
John Jacob Astor IV
________
Corridor The cousins built a ______ to connect the two hotel
When did Waldorf-Astoria closed its doors to make room for the
1929
Empire State Building
He started the Holiday In chain in the early 1950s in Memphis
Kemmons Wilson
Tennessee
in-house holidex reservation system Kemmons Wilson introduced the _________
Twin Bridge Marriott Motor Hotel J. W. Marriott founded his hotel empire in 1957 with the ________
in 1985 , Marriott Hotel and Resorts had grown to include _______
Courtyard by Marriott and American resort Group
and _____
in 198, the Marriott company completed expansion of its
Worldwide Reservation Center ___________________ in Omaha, Nebraska, making it the
largest single-site reservations operation in US hotel history
In 1987, Marriott acquire the _________, an all suite hotel chain
Residence Inn Company
targeted at extended-stays travelers.
In 1987, Marriott entered the economy lodging segment opening
Fairfield Inn
the first __________ in Atlanta Georgia
He started the Sheraton Chain in 1937, when they acquire the
Ernest Henderson and Robert Moore
Stonehaven, in Springfield, Massachusetts
Sheraton Chain The first hotel chain listed on the New York Stock Exchange
Starwood Hotels and Resorts Worldwide The Sheraton chain is currently owned by _____________
in the early 1980s, he founded Hampton Inn Hotels, a former
Ray Schultz
company in Holiday Inn Corporation.
In what year did they celebrated the expansion of the Hampton
1998
Inn Hotel Corporation
The First shelter in history that probably accommodated people of
Lascaux Cave in France
different tribe in 15000 BCE
Ancient ________ and ___, spas and bathhouses provided sleep-
Greece and Rome
ing facilities
Is considered to be the first hospitality establishment that charged
bordello
for lodging
Ryokan Guesthouses are called ______ in Japan
Japan In ________, First two hotels in history were built in the early 700s
In middle east, _____ were a resting place for caravan refuges
Caravanserais
served pilgrims and crusaders on their way to the holy land.
In China and Mongolia, _____ provided shelter for couriers and
staging post
allowed horses to be changed more easily

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 TOUR 207 Module 2
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in Europe, _____ and ______ provided free accommodation to
Cloister and abbeys
travelers
A road side inn where travelers could rest and recover from the
Caravanserais
days journey
an ancient trade route linking china with the west that carried
Silk Road
goods and ideas between two great civilization
a church/house that was formally an abbey where nuns or monks
Cloister and abbeys
lived or used to lived
staging post A stopping place in route to a destination
600 In 1600s , more than ______ inns were registered in England
Thermal Spas with lodging were developed at ________ in Czech
Karlovy Vary
Republic
Baedeker The first guidebook for travelers were published in France
Masonic Lodges in the early 1700s, ______ began to appear in North America
In Paris, the __________ offered the first example of a mul-
Place Vendome tiple-use architectural complex, including, boutiques, offices, ,
apartments, and hotels
the first modern hotel built in England, with a full complement
Royal Hotel
facilities, was the ____ in Plymouth
Dak Bungalow In India, _____ run by the British government served travelers
The first hotel to provide inside toilets, locks on the doors, and
Tremont House in Boston
bellboys
The hotel boasted the first steam-powered elevator in New York
Holt's Hotel
city
The largest and most luxurious hotel in Europe decorated by top
Le Grand Hotel Paris
painters
First hotel built to be fire resistant and the first to offer telephones
Palmer House Hotel in Chicago
in all its rooms
Hotel Imperial A superb luxury residence for the notables of the era
Palais Wurttemberg the hotel that was transformed into Hotel Imperial
Hotel Victoria First to offer an en suite bathroom with every room
Ecole hoteliere de Lausanne The first school for hoteliers
Waldorf Astoria First hotel to offer room service
Ritz in Madrid
Savoy in London
beau Rivage Palace in Lausanne
Plaza in New York Enumerate the new luxury hotels in the early 20th century
Metropole in Brussels
Plaza-Athenee in paris
Taj Mahal in Bombay
The First Ski Resort During the early 20th century, what did Switzerland built?
La Mamounia What was built among the gardens in Marrakech, Morocco ?
1927 In what year was Hot Shoppes founded?
1950s In what year that the hotel industry once again boomed?
First casino Hotel and First hotels developed by airline companies what was the two first's mentioned in the year 1950s?
In what year hotels catering to business people began to prolifer-
1970
ate
1980 The third boom in the Hotel Industry
In what year international chains began to expand in Europe,
1980s
middle east and Asia?

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TOUR 207 Module 2
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The year when Kendall College launched its Bachelor's in Hotel
1987
and Restaurant management program.
Software companies began developing tools for the hospitality
Digital Age
industry
During this year were the travel industry took advantage of the ad-
1993 vent of the internet, giving customers the opportunity to compare,
book, and review hotels from their home computer
The year were Hotel Adlon Berlin was rebuilt for $260 million on
1997
its original site facing the Brandenburg Gate
Early 21st Century Global corporate hotel chains merge and acquire each other
Holiday Inn and Crowne Plaza InterContinental Hotel Groups owns ______ and ____
In what year Marriott own Renaissance, and AccorHotels owns
Early 21st Century
the brand Raffles, Sofitel and Novotel?
2009 AirBnb was founded
Waldorf Astoria New York was sold to the Chinese Anbang Insur-
2014
ance Group for $1.95 Billion
The First World Hotel in Pahang, Malaysia The largest hotel in the world, with 7351 rooms
Ih what year did the first world hotel in Pahang, Malaysia expands
2015
to become the largest hotel in the world
Number 1 program in Chicago that prepares students career in
Bachelor's in Hospitality Management
hospitality
15000 BCE Lascaux Cave in France
Ancient Greece and Rome, spas and bathhouses provided sleep-
Classical Antiquity
ing facilities
A bordello in ______ is considered to be the first hospitality
Classical Pompeii
establishment that charged for lodging
700s When was the first two hotels in japan was built?
1600s The year were more then 600 ins were registered in England
During this year were industrial revolution spurred the construc-
1760s
tion of hotels across europe and the united states
Early 1800s The year when Ryokan in Japan proliferated
The year were the first hotel to provide inside toilets, locks on the
1829
doors, and bellboys
The year were holt's hotel boasted the first steam-powered ele-
1832
vator in New York city
1862 The year Le Grand Hotel Paris opened
The year of the first hotel built to be fire resistant and the first to
1870
offer telephones in all its rooms
1873 the Palais Wurttemberg was transformed into Hotel Imperial
1888 The year of the First to offer an en suite bathroom with every room
1893 The first school for hoteliers was founded
Is an establishment that provides paid Lodging on a specific
hotel
period of time
are classified based in several factors such as size, target market,
hotels location, available facilities, the level and type of service, affiliation,
and ownership

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