Edcel C.

Fernandez
BSBA 501
1. Explain how factors of marketing and operations affect the competitiveness of an organization.
Because competitiveness is the measure of how effective an organization meets the wants and needs of
the customers relative to other organization that offer similar goods or services. In factors in marketing by
the means of marketing influence competitiveness that is important to outstand your business. In factors
in operation this is important to improve your quality, we should learn all the following listed in the
handout to outstand out quality and global competitiveness on our product or service.
2. Pick a factor that determines global competitiveness and explain how it affects the
competitiveness of an organization.
For me the Tax Rate, because there are lot of tax to go through before you deliver your or before you
make your product and goods. And also it determines as global competitiveness because higher labor
taxes will increase the unit cost of labor faced by firms, resulting to increase in the price of goods and
services which will eventually lead to lower competitiveness
3. Discuss how management practices in Asian countries improve over the years.
Based on the maturity of QM practices, three groups of countries could be identified: The first group
includes South Korea and Singapore, which are differentiated by their global and world-class QM
practices. The second group consists of Malaysia, Philippines, India, and Indonesia, which have installed
the equivalent of a Malcolm Baldrige Award. The third group, made up of Thailand, Brunei, and
Bangladesh, has instituted ISO-type QM systems. A combination of government, industry, and
indigenous factors has led to such groupings.
Micro factors tend to be more specific and peculiar to a country. These may include the following:
personal involvement of the Prime Minister (Malaysia), the apathy among manufacturers on QM
(Bangladesh), the presence of a QM champion (India), and the push for survival (Singapore). The time
sequence for the diffusion of QM technology across Asia can be identified as follows: QCCs started in the
1960s. These were followed by TQC (late 1970s), TQM (late 1980s), ISO 9000 (1992), and world-class
practices (after 1995).