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Example of establishing authority for a source

I've mentioned that the TRAAP test criteria is flexible, depending on how one will use the
source information. For instance, posts submitted to an online discussion board about a tv
program are not generally considered reliable. However, if one is using the source to address
how fans react to the program, the source may provide excellent insight.
It all depends on what kind of information the source offers, and how one applies it.  

Always assess the authority of the site. For example:


https://www.skillsyouneed.com/ips/difficult-group-behaviour.html
raised some red flags for me, because the writing was so poor. The content included a number
of sentence fragments, and the word "extrovert" was used incorrectly. The grammatically
correct form of the word for its place in the sentence would be "extroverted." Additionally,
the author seems to mean "gregarious," rather than "extroverted." I started poking around.
It's a good idea to look for some kind of "about" page. The bottom of the site offers an "about
us" link, so I clicked there, which led me to this page:

https://www.skillsyouneed.com/about.html
The information they offer is quite vague, although they reassure me that "With years of
experience in education, both face-to-face and through distance learning, we believe we know
the skills needed to help improve people's lives, both professionally and personally."
They're confident. Good for them. I still don't buy it.
I availed myself of the "Meet the Team" link:

https://www.skillsyouneed.com/team.html
uh-uh. No. Just no.
I don't care what they look like. I don't care that "Matthew" enjoys hiking. I don't even care
that "Jane" has a PhD. That alone tells me nothing. In what field is her PhD? What institution
granted it? 
Why won't these people tell me their last names? Why are they unwilling to give any specific
information about their past experience? If they're legitimate, they should be willing to say
who they are, what degrees they hold, and which institutions granted them, as well as who
employed them in the past.
For example, I, Jennifer Viereck, received an A.A. degree in General Studies from MPC
(Monterey Peninsula College), a B.A. in English from San Francisco State University, and an
M.A. in 19th and 20th century British Literature from USC-Columbia. I also studied
illustration at the Academy of Art in San Francisco.
Before I began teaching, I worked as an assistant manager at an Army Officer's Club in
Wiesbaden, Germany. I also worked for Army Intelligence (insert joke here) in Worms (they
wrote themselves at this place), before returning to San Francisco, where I worked as a
Branch Manager at the Embarcadero Federal Credit Union.
I have taught at USC-Columbia, Benedict College, Coastal Carolina, Aiken Tech, and
Midlands Tech.
There, was that so hard?

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