Running head: C’S AUTO REPAIR SHOP 1

C’s Auto Repair Shop

Alex Miller

Bowling Green State University

ENG 3880

Professor Warnke

November 22nd, 2020

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 C’S AUTO REPAIR SHOP 2

C’s Auto Repair Shop

I. Introduction

Greetings from the C’s Auto Repair family! We are an auto repair facility located at the heart of

Galion, Ohio, that has been providing fast, reliable, and affordable repair service for over 10

years now. Have you got your mufflers cracked? Or has your car broke down? Need your filters

or batteries changed? Don’t worry, we’ve got you covered. With a decade of experience, you can

leave your car keys to us and expect nothing but top-notch repair service. Keep reading to know

more about us and what our shop is all about! Our mechanic specialist will do wonders and

provide you with quality service.

II. Body

a. Company Overview

i. Our auto repair shop was established in 2018 by Cary Bloomfield with only one

employee.

ii. C’s Auto Repair Shop was founded with an aim and goal to offer comprehensive

vehicle repair service along with fast, reliable, and reasonable auto repairs with

that our goal was also to give back to the community with best services available

at affordable prices so that they without any hassle get back on the road in no

time.

iii. We really care and value our customers thus our main focus is to have ASE

certified technicians who are well trained to fix every conceivable auto-related

issue and deliver top notch results to our customers to have a strong customer

base.

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 C’S AUTO REPAIR SHOP 3

iv. Since the beginning when our shops operations started our main agenda is to

value great customer business relation since we are a locally owned shop hence if

we value our customers relationship it will not only benefit us to retain our

customers but it will also keep our customers happy.

b. Company Mission Statement

i. The mission statement of C’s Auto Repair Shop is to be the most reliable and

affordable repair shop that values building great customer relationships and make

sure in providing top-notch repair services. Not only that we also believe in fitting

into our clients schedule and budget.

c. Services/ What We Offer

I. All kinds of auto repair:

i. 4x4 services

ii. Towing facility

iii. Electrical service

iv. Wheel alignment

v. Under car service

vi. Suspension repair

vii. Engine maintenance

viii. Car and truck care or repair

ix. Oil change

x. Tire rotation

xi. Engine and transmission

xii. Brake and Suspension Repair

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 C’S AUTO REPAIR SHOP 4

xiii. Air conditioning repair

xiv.Car detailing service

d. Benefits

i. Our USP is that we hire competent and professional technicians who are ASE

certified, hence they are highly knowledgeable regarding vehicle issues and who

passionate about this field.

ii. Vehicle pick and drop service available for elderly clients

iii. Over ten years in the biz

iv. We offer Same-day repairs to our clients to match with their schedule

v. Towing facility is one of our competitive advantage

vi. Special discounts and offers for our loyal customers

vii. In case of dissatisfactory or complains, we will provide our clients with 50% cash

back in their next visit

viii. Extraordinary repair service at competitive prices

ix. Online queries and suggestions availability on our social media page

x. We are open till late hours

xi. We provide our customers transportation to wherever they want to go while we

repair their car.

III. Conclusion

We strive to provide the best repair service possible to our customers with our ASE certified

technicians and decade of experience. Give our shop a visit – C’s Auto Repair is located at 200

Cummings Avenue, Galion, Ohio 44833. For inquiries, you can call us at 419-632-1931 or mail

us at car@gmail.com. We will not disappoint you, call us when you need us. We are here to

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 C’S AUTO REPAIR SHOP 5

serve you high performing vehicle services!

References

Marketing360. Auto Repair Marketing Ideas, Tips, and Strategies for Winning and

Retaining Customers. 2019. Retrieved from https://blog.marketing360.com/local-

advertising/auto-repair-marketing-ideas-tips-and-strategies-for-winning-and-retaining-customers/

Spectrio. 18 Marketing Strategies for Your Auto Repair Shop You Need to Try Right

Now. 2017. Retrieved from https://blogs.spectrio.com/18-auto-repair-marketing-strategies-you-

need-to-try-right-now

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