Professional Documents
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5399 Rev. 1.2 Apr 2017
Electrical & Electronics - Troubleshooting
Contents
ECU (Electronic Control Unit) .......................................................................................................................................... 4
ECU Connector 1 (Chassis) ............................................................................................................................................. 5
ECU Connector 2 (Engine) .............................................................................................................................................. 7
DEF defrost mode for after-treatment diagnosis .............................................................................................................. 9
Fuel injector leakage test ............................................................................................................................................... 11
DEF Supply Module Flush Test ..................................................................................................................................... 14
SPN-4980 / DTC-1374 ................................................................................................................................................... 18
SPN-5157 / DTC-1425 ................................................................................................................................................... 21
SPN-5477 / DTC-1565 ................................................................................................................................................... 24
SPN-6218 / DTC-184A .................................................................................................................................................. 27
SPN-6245 / DTC-1865 ................................................................................................................................................... 30
SPN-6490 / DTC-195A .................................................................................................................................................. 32
SPN-6682 / DTC-1A1A .................................................................................................................................................. 34
SPN-5546 / DTC-15AA .................................................................................................................................................. 37
SPN-6730 / DTC-1A4A .................................................................................................................................................. 39
SPN-7123 / DTC-1BD3 .................................................................................................................................................. 42
SPN-7524 / DTC-1D64 .................................................................................................................................................. 43
SPN-7557 / DTC-1D85 .................................................................................................................................................. 46
SPN-8805 / DTC-2265 ................................................................................................................................................... 49
SPN-9509 / DTC-2525 ................................................................................................................................................... 51
SPN-9898 / DTC-26AA .................................................................................................................................................. 53
SPN-9939 / DTC-26D3 .................................................................................................................................................. 55
SPN-10085 / DTC-2765 ................................................................................................................................................. 57
SPN-10842 / DTC-2A5A ................................................................................................................................................ 59
SPN-11034 / DTC-2B1A ................................................................................................................................................ 61
SPN-11738 / DTC-2DDA ............................................................................................................................................... 63
SPN-11876 / DTC-2E64 ................................................................................................................................................ 68
SPN-12090 / DTC-2F3A ................................................................................................................................................ 70
SPN-12700 / DTC-319C ................................................................................................................................................ 72
SPN-12890 / DTC-325A ................................................................................................................................................ 75
SPN-13130 / DTC-334A ................................................................................................................................................ 77
SPN-13386 / DTC-344A ................................................................................................................................................ 80
SPN-13642 / DTC-354A ................................................................................................................................................ 82
SPN-14202 / DTC-377A ................................................................................................................................................ 85
SPN-15205 / DTC-3B65 ................................................................................................................................................ 87
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Electrical & Electronics - Troubleshooting
For all other SPN/DTC codes please refer to the CNH Manual
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Pin Component
Pin Component 25 Batt 3 (+)
1 Batt 4 (+) 26 Batt 5 (+)
2 Heated DEF hose outlet (-) 27 Fuel filter heater relay (+)
3 Batt 1 (-) 28 Batt 2 (-)
4 Heated DEF hose inlet/backflow (-) 29 Low side power stage 11 (-)
5 Batt 4 (-) 30 Free
6 Free 31 DEF level sensor
7 DEF pressure sensor signal 32 Catalyst upstream temperature sensor
8 DEF temperature sensor signal 33 Free
9 Catalyst downstream temperature sensor 34 Engine speed output
10 DEF temperature sensor (-) 35 Free
11 Free 36 Free
12 Free 37 Free
13 Water in fuel sensor signal 38 Free
14 Free 39 DEF pressure/level/temp (-)
15 Humidity sensor 40 Air temperature sensor signal
16 Exhaust gas temperature upstream sensor 41 Free
17 Free 42 Free
18 Free 43 WIF/humidity & temp sensor (-)
19 Starter relay (+) 44 OBD led
20 ATS sensors relay (+) 45 ATS sensors Relay (-)
21 Free 46 CAN high
22 After Run Disconnect Relay (+) 47 CAN low
23 Dosing Module (+) 48 Free
24 After Run Disconnection Relay (+)
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REQUIRED ACTION: Validate DEF tank temperature before starting any after-treatment diagnosis tests.
PROCEDURE: Before starting work, read and follow all “servicing safety precautions” as listed in the machine
and attachment operating/service manuals and parts catalogs.
1. Start the engine and validate the DEF tank temperature with the PT-Box. Select the “DIAGNOSIS”
menu then “PARAMETER READINGS” and cycle through the pages until “ADBLUE TANK
TEMPERATURE” is read. This will display the current DEF temperature reading from the DEF
tank. (Fig. 2)
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2. A minimum DEF tank temperature of 22° Celsius (72° Fahrenheit) is needed before performing any after-
treatment diagnosis. If the temperature is below 22° C set the machine to high idle to warm the temperature to
22° C.
3. If the machine is in derate a counter reset will need to be done to enable the machine to run at high idle.
4. Once the DEF tank temp is at required temperature the after-treatment diagnosis tests can be performed. If
the engine is turned off to run an after treatment test in cold weather the machine may have to be restarted
and warmed up again for a few minutes to resume testing.
5. Any active codes for the dosing module or supply module will also prevent after-treatment diagnosis tests
from being performed. All active codes need to be addressed and resolved before proceeding with diagnosis.
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Figure 1
1. With the engine and ignition off, remove the
injector return line from the rear of the
cylinder head. Plug the line with the capped
fitting supplied in the kit, see figure 1.
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1. If the injector return leakage is above the maximum specification, first check the torque on the fuel manifold retaining
nuts. Torque all retaining nuts to 50 ± 5 Nm (37 ± 3ft/lbs), and perform the injector leakage test again.
2. If the injector leakage remains above the maximum specifications of 80ml, perform the individual injector block off
procedure by removing the #1 fuel supply line and installing the block off cap (supplied in the leakage kit) onto the fuel
rail #1 fuel supply connection. Note: It may be necessary to remove more than one injector supply line for access to
remove the fuel supply line being blocked off. All fuel supply lines must be reinstalled to their corresponding injectors,
except for the injector being tested for leakage. Make sure the reinstalled fuel supply lines are not leaking during each
leakage test, or a false result will occur.
4. Document the amount of leakage and repeat the block off procedure for each injector.
5. The injectors that affect the leakage amount by over 14 ml may require replacement. See the example below.
6. With an injector blocked off, document the leakage results and enter the amount on the chart. Subtract the measured
leakage when blocked from the total measured leakage. The difference is the leakage contribution for the blocked off
injector.
7. Looking at the chart below as an example, if the total measured leakage from the injectors was measured at 230 ml,
then the injectors that will need replacing are #2 and #5, because their leakage is above 14 ml and have a combined
leakage of 180 ml.
8. After replacing the injectors with excessive leakage, re-check the total injector leakage, and verify it is within the
maximum amount of 80 ml.
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Injectors
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TOOLS REQUIRED
27 mm (1 1/16 in) wrench
Container to catch DEF and flushing water
Clean distilled/demineralized water
1 liter (0.25 US gal) plastic water bottle with hose attached*
Laptop computer with Tigercat by FPT E.A.SY. software to run UDST test*
PT-Box*
IMPORTANT! Do not contaminate the DEF when performing maintenance on the system as this may cause costly
damage to SCR system components and affect the proper operation of the after-treatment system and the engine.
*Items required if performing a DEF flushing test and UDST
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10. Insert the tool edge completely until a click is felt or heard.
11. Pull out the filter, using a tool in the slot on the filter removal tool if required.
12. Clean surfaces with distilled/demineralized water only to avoid DEF contamination. Check the area
around the filter for cracks. If cracks are found the supply module must be replaced.
13. Thoroughly clean the filter cover to avoid introducing contamination
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8. The results of the UDST will show a flat line for DEF pressure (red line) because the pump cannot
build pressure without the filter in place.
9. Repeat the UDST test a second time to ensure the supply module is thoroughly flushed and working
correctly.
10. When the UDST flushing procedure has been performed twice successfully, remove the bottle and
hose.
11. Reinstall the DEF module inlet hose.
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SPN-4980 / DTC-1374
Intake manifold boost temperature sensor voltage is higher than
expected
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
Sensor pin-out
Ref Description ECU Connector-2
1 Ground 90
2 Temperature signal 37
3 Power supply +5V 07
4 Pressure signal 86
Context:
The Electronic Control Unit (ECU) monitors the intake manifold temperature sensor for a voltage higher than expected
condition. If a voltage higher than expected condition is detected and this fault occurs, the value will jump to a fixed
intake manifold temperature replacement value of 29.96 °C (85.93 °F).
Cause:
The ECU has detected a voltage greater than 4.93 V for longer than 500 ms in the temperature signal circuit.
1. Faulty boost temperature signal wire, shorted to high source or open circuit condition.
2. Internal failure.
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Solution:
Use the PT-Box Tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 6.
2. Check the temperature signal circuit for an open circuit condition.
A. If there is continuity, leave ECU connector-2 and Intake boost temperature sensor disconnected and continue
to Step 3.
B. If there is no continuity, there is an open circuit condition in the temperature signal circuit. Locate and repair the
broken conductor.
3. Check the intake boost temperature sensor signal circuit for a short to high source condition.
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4. Check the Intake boost temperature sensor signal circuit for a short to key power condition.
A. If there is voltage, there is a short to key power condition in the Intake boost temperature sensor signal circuit.
Locate and repair the shorted conductor.
Use the PT-Box tool to verify that the fault has been resolved.
A. If the fault has been resolved, use the PT-Box tool to perform the Inducement Unlock / Counter Reset once the
fault has been resolved. Contact service department if needed. Then return the machine to service.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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SPN-5157 / DTC-1425
Fuel rail pressure sensor voltage is higher than expected
Module: ECU
1 Ground 60
2 Signal 36
3 Supply 11
Context:
The Engine Control Unit (ECU) monitors the fuel rail pressure sensor signal circuit. If the ECU determines that the
voltage in the rail pressure sensor signal circuit is higher than expected, this fault will occur.
Cause:
The ECU has detected a value greater than 4.9V for period greater than 0.2s.
Solution:
Use the PT-Box tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 7.
2. Check for the following related faults:
If the fault is active, resolve fault DTC-E42D / (SPN-58413) [ECU internal failure - Sensor 5 volt supply 3]
A. Then determine that fault, DTC-1425 / (SPN-5157) [Fuel rail pressure sensor voltage is higher than expected] is
also resolved.
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3. Check the rail pressure sensor signal circuit for an open circuit condition.
From To Value
ECU Connector-2 pin 36 Fuel Rail Pressure Sensor pin 2 There should be continuity.
B. If there is no continuity, there is an open circuit condition in the rail pressure sensor signal circuit. Locate and
repair the broken conductor.
4. Check the rail pressure sensor signal circuit for a short to high source condition.
From To Value
ECU Connector-2 pin 36 ECU Connector-2 pin 11 There should be no continuity.
ECU Connector-2 pin 36 All other pins There should be no continuity.
A. If there is continuity, there is a short to high source condition in the rail pressure sensor signal circuit. Locate
and repair the shorted conductor.
A. If there is voltage, there is a short to key power condition in the rail pressure sensor signal circuit. Locate and
repair the shorted conductor.
Use the PT-Box tool to verify the status of DTC-1425 / (SPN-5157) [Fuel rail pressure sensor voltage is higher than
expected].
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7. Visually inspect the relevant harnesses and connectors for damage, bent or dislocated pins, corroded terminals, or
broken wires. Verify that the connectors are fully installed. Flex the harnesses involved to reveal intermittent breaks
or shorts in the wiring concerned. Operate the machine while you monitor the display.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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SPN-5477 / DTC-1565
Fuel rail pressure has exceeded maximum negative deviation
limits
Module: ECU
Cause:
The ECU has determined that desired fuel pressure has been reached despite the Fuel Metering Unit being closed.
Solution:
A. If any of the listed faults are active, diagnose them first and then return to this fault, DTC-1565 / (SPN-5477) [Fuel
rail pressure has exceeded maximum negative deviation limits].
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If the fault is active, resolve fault DTC-E42D / (SPN-58413) [ECU internal failure - Sensor 5 volt supply 3]
A. Then determine that fault, DTC-1425 / (SPN-5157) [Fuel rail pressure sensor voltage is higher than expected] is
also resolved.
From To Value
ECU Connector-2 pin 36 Fuel Rail Pressure Sensor pin 2 There should be continuity.
B. If there is no continuity, there is an open circuit condition in the rail pressure sensor signal circuit. Locate and
repair the broken conductor.
4. Check the rail pressure sensor signal circuit for a short to high source condition.
From To Value
ECU Connector-2 pin 36 ECU Connector-2 pin 11 There should be no continuity.
ECU Connector-2 pin 36 All other pins There should be no continuity.
A. If there is continuity, there is a short to high source condition in the rail pressure sensor signal circuit. Locate
and repair the shorted conductor.
A. If there is voltage, there is a short to key power condition in the rail pressure sensor signal circuit. Locate and
repair the shorted conductor.
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6. Check the low-pressure fuel lines from high-pressure pump to tank for damage or clogging. Also, check for proper
gear pump pressure.
A. If the lines show damage or signs of clogging, there may be blockage that is not allowing excess fuel to be
returned to the fuel tank. If gear pump pressure is excessive, a fuel rail pressure maximum negative deviation
condition may be present. Repair the fuel system as necessary.
B. If the lines are free of damage, clogging and the gear pump pressure is within the specified range, escalate this
issue with the Tigercat Service department.
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SPN-6218 / DTC-184A
Monitoring of over pressure
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
1. Dosing module
2. Engine
3. Engine coolant 3 way valve
4. Adblue tank
5. Supply module
Context:
If during DEF/AdBlue® system normal operation or purging the pressure exceeds 12.50 bar (181.25 psi) this fault will
occur.
Cause:
The Engine Control Unit (ECU) has determined that the pressure in the DEF/AdBlue® system is too high.
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Solution:
Use the PT-Box tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 7.
2. Check for blockage or damage in the DEF/AdBlue® system pressure or back flow line (tube). Visually
and tactually inspect the system pressure and back flow lines for restrictions and/or damage. There
Visually and tactually inspect the filter, throttle, and check valve internal to the supply module back flow connector
for restrictions and/or damage.
A. If either fault DTC-195A / (SPN-6490) [DEF/AdBlue supply module pump motor pressure sensor voltage is higher
than expected] or fault DTC-723A / (SPN-29242) [DEF/AdBlue supply module pump motor short circuit to ground
failure] is present, resolve fault DTC-195A / (SPN-6490) [DEF/AdBlue supply module pump motor pressure sensor
voltage is higher than expected] and/or fault DTC-723A / (SPN-29242) [DEF/AdBlue supply module pump motor
short circuit to ground failure]. Then determine if fault DTC-184A / (SPN-6218) [Monitoring of over pressure] is
also resolved.
B. If neither fault DTC-195A / (SPN-6490) [DEF/AdBlue supply module pump motor pressure sensor voltage is higher
than expected] nor fault DTC-723A / (SPN-29242) [DEF/AdBlue supply module pump motor short circuit to ground
failure] is present, continue with Step 5.
5. Test the DEF/AdBlue® system.
Use the PT-Box tool to perform the Urea Dosing System Test (UDST) and follow the one screen instructions.
Use the UDST Trouble Shooting Guideline, as required, to identify and resolve the problem.
A. If the fault is resolved, use the PT-Box tool to perform an Inducement Unlock / Counter Reset. Then return the
machine to service.
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6. As the components internal to the DEF/AdBlue® system supply module are not serviceable, replace the supply
module.
Then use the PT-Box tool to perform an Inducement Unlock / Counter Reset.
Then check to see if fault DTC-184A / (SPN-6218) [Monitoring of over pressure] is resolved.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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SPN-6245 / DTC-1865
Fuel rail pressure has exceeded maximum limit
Module: ECU
Context:
The Electronic Control Unit (ECU) monitors the fuel rail pressure sensor for proper fuel pressure. If the ECU determines
that fuel pressure is greater than 2000 bar (29000 psi), this fault will occur.
Cause:
The ECU has detected a fuel pressure greater than 2000 bar (29000 psi) for a period greater than 1s.
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Solution:
Use the PT-Box tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 5.
2. Check for the following possible related fault:
A. If the fault is active, troubleshoot it first and then return to this fault, DTC-1865 / (SPN-6245) [Fuel rail pressure
has exceeded maximum limit].
From To Value
Fuel Metering Unit pin 1 Fuel Metering Unit pin 2 There should be between 2.6 - 3.2 Ω.
B. If the value is not within the specified range, the Fuel Metering Unit has failed internally. Replace the Fuel
Metering Unit.
4. Inspect the high pressure pump fuel return line for damage or blockage.
B. If the fuel lines do not have any blockage or damage continue to Step 5.
5. Visually inspect the relevant harnesses and connectors for damage, bent or dislocated pins, corroded terminals, or
broken wires. Verify that the connectors are fully installed. Flex the harnesses involved to reveal intermittent breaks
or shorts in the wiring concerned. Operate the machine while you monitor the display.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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SPN-6490 / DTC-195A
DEF/AdBlue supply module temperature not available
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
Context:
If during DEF/AdBlue® system normal operation, the supply module pressure sensor raw voltage signal exceeds 4.75V,
this fault will occur.
Cause:
The Engine Control Unit (ECU) has sensed that the DEF/AdBlue® system supply module pressure sensor raw voltage
signal is greater than 4.75V.
1. Faulty supply module pressure sensor signal circuit wiring, shorted to a voltage source.
2. Faulty DEF/AdBlue® system supply module, internally shorted to a voltage source.
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Solution:
Use the PT-Box tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 4.
2. Check the DEF/AdBlue® system supply module pressure sensor signal circuit wiring for a short to a voltage
source.
From To Value
Supply Module pin 2 Chassis ground. Due to the internal ECU input
sensing circuit configuration, there
should be 4.5 - 5.5 V.
A. If there is greater than 5.5 V, there is a short to a voltage source condition in the vehicle harness between the
DEF/AdBlue® system Supply Module DEF pressure signal and the power source, likely the DEF pump
motor supply. Locate and repair the damaged wires.
B. If there is no voltage, there is an open circuit condition in the vehicle harness between the DEF/AdBlue® system
Supply Module DEF pressure supply Pin 2 and ECU Connector-1 pin 68. Locate and repair the broken wire.
3. As the components internal to the DEF/AdBlue® system supply module are not serviceable, replace the supply
module.
4. Visually inspect the relevant harnesses and connectors for damage, bent or dislocated pins, corroded terminals, or
broken wires. Verify that the connectors are fully installed. Flex the harnesses involved to reveal intermittent breaks
or shorts in the wiring concerned. Operate the machine while you monitor the display.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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SPN-6682 / DTC-1A1A
Upstream SCR catalyst temperature sensor voltage is higher than
expected
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
Cause:
The ECU has detected a voltage greater than 3.30V in the signal circuit.
Solution:
Use the PT-Box tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 6.
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2. Check the Upstream SCR Exhaust Gas Temperature Sensor signal circuit for an open circuit condition.
A. If there is no continuity, there is an open circuit condition in the Upstream SCR Exhaust Gas Temperature
Sensor signal circuit. Locate and repair the broken conductor.
A. If there is continuity, there is a short circuit condition in the Upstream SCR Exhaust Gas Temperature
Sensor, signal circuit. Locate and repair the shorted conductor.
condition.
A. If there is voltage, there is a short to key battery power condition in the Upstream SCR Exhaust Gas
Temperature Sensor signal circuit. Locate and repair the shorted conductor.
Use the PT-Box tool to verify the status of this fault, DTC-1A1A / (SPN-6682) [Upstream SCR catalyst temperature
sensor voltage is higher than expected].
A. If the fault has been resolved, use the PT-Box tool to perform an Inducement Unlock / Counter Reset, then return the
machine to service.
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6. Visually inspect the relevant harnesses and connectors for damage, bent or dislocated pins, corroded terminals, or
broken wires. Verify that the connectors are fully installed. Flex the harnesses involved to reveal intermittent breaks
or shorts in the wiring concerned. Operate the machine while you monitor the display.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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SPN-5546 / DTC-15AA
DEF/AdBlue temperature sensor voltage is higher than expected
Control Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
Context:
The Engine Control Unit (ECU) monitors the level and temperature of the DEF/AdBlue® fluid. If the DEF/AdBlue® tank
level and temperature sensor temperature sensing signal is greater than 4.70V, this fault will occur.
Cause:
The DEF/AdBlue® tank level and temperature sensor temperature signal to the ECU is greater than 4.70 V.
Solution:
Use the PT-Box tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 5.
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2. Verify the condition of the DEF/AdBlue® tank level and temperature sensor.
Disconnect the vehicle harness from the DEF/AdBlue® tank level and temperature sensor at its connector.
Use a multimeter to measure the resistance of the DEF/AdBlue® tank level and temperature sensor:
From To Value
DEF Temp / Level pin 3 DEF Temp / Level pin 2 There should be 15 – 25k Ω
A. If the resistance is within the specified range, leave connector disconnected and continue with Step 3.
B. If the resistance outside the specified range, the DEF/AdBlue® tank level and temperature sensor has failed
internally. Replace the DEF/AdBlue® tank level and temperature sensor unit. .
3. Check the DEF/AdBlue® tank level and temperature sensor temperature signal circuit wiring for an open circuit
condition.
From To Value
DEF Temp / Level pin 3 ECU Connector-1 pin 8 There should be continuity.
A. If there is no continuity, there is an open circuit condition in the harness between ECU Connector-1 pin 8 and
DEF Temp / Level pin 3. Locate and repair the broken wire.
B. If there is continuity, leave both connectors disconnected and continue with Step 4.
4. Check the DEF/AdBlue® tank level and temperature sensor temperature signal circuit wiring for a short to high
source condition.
Use a multimeter to check for voltage on the vehicle harness side from:
From To Value
ECU Connector-1 pin 8 chassis ground There should be no voltage.
A. If there is voltage, there is a short to a voltage source condition in the harness between ECU Connector-1 pin 8
and DEF Temp / Level pin 3. Locate and repair the damaged conductors.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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Electrical & Electronics - Troubleshooting
SPN-6730 / DTC-1A4A
DEF/AdBlue over pressure failure
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
Pin Circuit Reference ECU
Connector 1
Pin
1 - -
2 DEF pressure sensor (+) 68
3 DEF pressure sensor signal 7
4 DEF pressure sensor (-) 39
5 - -
6 - -
7 - -
8 Battery negative (for bonding 89
purposes)
9 Supply, DEF pump motor 50
10 Low side driver, DEF pump motor 89
11 Supply, DEF reverting valve 50
12 Low side driver, DEF reverting 85
valve
1. Dosing module
2. Engine
3. Engine coolant 3 way valve
4. Adblue tank
5. Supply module
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5399 Rev. 1.2 Apr 2017
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Context:
If during DEF/AdBlue® system normal operation the pressure exceeds 11.00 bar (159.50 psi) the Engine Control Unit
(ECU) will monitor the pressure until it falls below 10.75 bar (155.88 psi). If the pressure does not fall below 10.75 bar
(155.88 psi) within 60s, this fault will be set.
Cause:
The ECU has determined that an excessive pressure condition exists in the DEF/AdBlue® system.
Solution:
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 7.
2. Check for blockage or damage in the DEF/AdBlue® system pressure or back flow line (tube). Visually
and tactually inspect the system pressure and back flow lines for restrictions and/or damage. There
3. Check the DEF/AdBlue® system Supply module back flow connector contents.
Visually and tactually inspect the filter, throttle, and check valve internal to the Supply module back flow connector
for restrictions and/or damage.
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Use the PT-Box Tool to determine if fault DTC-195A / (SPN-6490) [DEF/AdBlue supply module pump motor pressure
sensor voltage is higher than expected] or DTC-723A / (SPN-29242) [DEF/AdBlue supply module pump motor short
circuit to ground failure] is currently active.
A. If either fault DTC-195A / (SPN-6490) [DEF/AdBlue supply module pump motor pressure sensor voltage is higher
than expected] or fault DTC-723A / (SPN-29242) [DEF/AdBlue supply module pump motor short circuit to ground
failure] is present, resolve fault DTC-195A / (SPN-6490) [DEF/AdBlue supply module pump motor pressure sensor
voltage is higher than expected] and/or fault DTC-723A / (SPN-29242) [DEF/AdBlue supply module pump motor
short circuit to ground failure]. Then determine if fault DTC-1A4A / (SPN-6730) [DEF/AdBlue over pressure failure]
is also resolved.
B. If neither fault DTC-195A / (SPN-6490) [DEF/AdBlue supply module pump motor pressure sensor voltage is higher
than expected] nor fault DTC-723A / (SPN-29242) [DEF/AdBlue supply module pump motor short circuit to ground
failure] is present, continue with Step 5.
Use the PT-Box Tool to perform the Urea Dosing System Test (UDST) and follow the on screen
instructions. Then use the PT-Box Tool to perform an Inducement Unlock / Counter Reset.
Then use the PT-Box Tool to perform an Inducement Unlock / Counter Reset.
Then check to see if fault DTC-1A4A / (SPN-6730) [DEF/AdBlue over pressure failure] is resolved.
7. Visually inspect the relevant harnesses and connectors for damage, bent or dislocated pins, corroded terminals, or
broken wires. Verify that the connectors are fully installed. Flex the harnesses involved to reveal intermittent breaks
or shorts in the wiring concerned. Operate the machine while you monitor the display.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
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5399 Rev. 1.2 Apr 2017
Electrical & Electronics - Troubleshooting
SPN-7123 / DTC-1BD3
Oil temperature too high
Module: ECU
Sensor pin-out
Pin Description ECU Connector 2
Pin
1 Ground 06
2 Temperature signal 13
3 Power supply +5V 31
4 Pressure signal 35
Context:
The Electronic Control Unit (ECU) monitors oil temperature by the oil temperature sensor. The value is processed by the
analog to digital converter, internal to the ECU, into a physical oil temperature value. If the ECU determines that the oil
temperature value is too high, this fault will occur.
Cause:
The ECU has detected an oil temperature value greater than 174.96 °C.
Solution:
Use the PT-Box Tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault has not been resolved, escalate this issue with the Tigercat Service department.
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5399 Rev. 1.2 Apr 2017
Electrical & Electronics - Troubleshooting
SPN-7524 / DTC-1D64
Intake manifold pressure sensor voltage is higher than expected
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
Cause:
The ECU has detected a voltage greater than 4.91 V for a period greater than 0.5s in the intake manifold pressure
sensor pressure signal circuit.
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Solution:
Use the PT-Box tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 5.
2. Check the intake manifold pressure sensor pressure signal circuit for an open circuit condition.
Disconnect the Intake Air Temperature and Boost Pressure Sensor connector.
From To Value
ECU Connector-2 pin 86 Air Temperature and Boost There should be continuity.
Pressure Sensor pin 4
B. If there is no continuity, there is an open circuit condition in the intake manifold pressure sensor pressure signal
wire. Locate and repair the broken conductor.
3. Check the intake manifold pressure sensor pressure signal circuit for a short to high source condition.
A. If there is continuity, there is a short to high source condition in the intake manifold pressure sensor pressure
signal wire. Locate and repair the shorted conductor.
B. If there is no continuity, continue to Step 4.
4. Replace the Air Temperature and Boost Pressure Sensor.
Use the PT-Box tool to verify that DTC-1D64 / (SPN-7524) [Intake manifold pressure sensor voltage is higher than
expected] has been resolved.
A. If the fault has been resolved, use the PT-Box tool to perform an Inducement Unlock / Counter Reset. Then return
the machine to service.
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5. Visually inspect the relevant harnesses and connectors for damage, bent or dislocated pins, corroded terminals, or
broken wires. Verify that the connectors are fully installed. Flex the harnesses involved to reveal intermittent breaks
or shorts in the wiring concerned. Operate the machine while you monitor the display.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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5399 Rev. 1.2 Apr 2017
Electrical & Electronics - Troubleshooting
SPN-7557 / DTC-1D85
Maximum rail pressure exceeded
Module: ECU
5-Bar
relief
Context:
The Electronic Control Unit (ECU) monitors fuel rail pressure during limp home mode. If the ECU determines that fuel
pressure has exceeded 2250.0 bar (32625.0 psi) during limp home mode, this fault will occur.
Cause:
Maximum fuel pressure has been exceeded.
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Solution:
Use the PT-Box Tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active, return
the machine to service.
2. Use the PT-Box tool to check for related faults. The following faults may have caused this fault, DTC-1D85 / (SPN-
7557) [Maximum rail pressure exceeded] to occur and should be diagnosed first if active. Resolve any below faults
and use the PT-Box tool to confirm they are all inactive.
DTC-6655 / (SPN-26197) [Fuel metering unit is shorted to battery voltage at the low side]
DTC-7555 / (SPN-30037) [Fuel metering unit is shorted to ground at the high side]
3. Check for leaking fuel injector(s). With the fuel pressure leak kit, install injector backflow line and route to appropriate
container. At low idle injector backflow should be 80 ml per minute.
A. If injector backflow is less than or equal to 80 ml per minute then continue with step 5.
B. If injector backflow is greater than 80 ml per minute then use the common rail injector plug kit to isolate each
injector one at a time. Determine which injector(s) are faulty, and replace.
A. If blockage or damage is found, repair or replace as needed, and use PT-Box Tool to verify fault is no longer
active.
B. If no blockage or damage is found, continue with Step 5.
5. Remove the 5-Bar pressure relief valve, clean thoroughly and reinstall (Tighten to 55NM / 41 ft-lbs, see service
manual for details). Use the PT-Box Tool to verify the status of the fault. If the fault is not resolved, replace the 5-Bar
pressure relief valve with a new unit. Use the PT-Box Tool to re-verify the status of the fault
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Electrical & Electronics - Troubleshooting
6. Replace fuel-metering unit, and use the PT-Box Tool to verify the status of the fault.
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5399 Rev. 1.2 Apr 2017
Electrical & Electronics - Troubleshooting
SPN-8805 / DTC-2265
Fuel rail pressure has exceeded maximum positive deviation
limits
Module: ECU
Fuel System Layout
Connect leak kit here
5 Bar (73psi) relief valve
5-Bar
relief
Context:
The Electronic Control Unit (ECU) monitors fuel pressure control. The fuel-metering unit controls fuel pressure. If the ECU
determines that rail pressure is lower than expected based on engine speed dependent threshold, fuel rail pressure has
exceeded maximum positive deviation limits and this fault will occur.
Cause:
The ECU has determined that measured rail pressure is lower than the commanded pressure according to engine
speed dependent threshold.
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Electrical & Electronics - Troubleshooting
Solution:
1. Verify fault is present and active.
Use the PT-Box Tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active, return
the machine to service.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active, return
the machine to service.
3. Check the low-pressure fuel lines for air entrance, clogging or damage.
There should be no clogging or damage.
A. If clogging or damage is found, repair or replace as needed, and use PT-Box Tool to verify fault is no longer
active.
B. If no defect is found, continue with Step 4.
4. Check for leaking fuel injector(s). With the fuel pressure leak kit, install injector backflow line and route to appropriate
container. At low idle injector backflow should be 80 ml per minute.
A. If injector backflow is less than or equal to 80 ml per minute then continue with step 5.
B. If injector backflow is greater than 80 ml per minute then use the common rail injector plug kit to isolate each
injector one at a time. Determine which injector(s) are faulty, and replace.
5. Remove the 5-Bar pressure relief valve, clean thoroughly and reinstall (Tighten to 55NM / 41 ft-lbs, see service
manual for details). Use the PT-Box Tool to verify the status of the fault. If the fault is not resolved, replace the 5-Bar
pressure relief valve with a new unit. Use the PT-Box Tool to re-verify the status of the fault
6. Replace fuel metering unit, and use the PT-Box Tool to verify the status of the fault.
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5399 Rev. 1.2 Apr 2017
Electrical & Electronics - Troubleshooting
SPN-9509 / DTC-2525
Fuel rail pressure sensor voltage is lower than expected
Module: ECU
Cause:
The ECU has detected a value less than 0.189V for period greater than 0.2s.
Solution:
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 4.
2. Check the rail pressure sensor signal circuit for a short to ground condition.
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Electrical & Electronics - Troubleshooting
A. If there is continuity, there is a short to ground condition in the Fuel Rail Pressure Sensor signal circuit. Locate
and repair the shorted conductor.
Use the PT-Box tool to verify the status of DTC-2525 / (SPN-9509) [Fuel rail pressure sensor voltage is lower than
expected].
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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5399 Rev. 1.2 Apr 2017
Electrical & Electronics - Troubleshooting
SPN-9898 / DTC-26AA
DEF temperature sensor voltage is lower than expected
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
Context:
The Engine Control Unit (ECU) monitors the level and temperature of the DEF fluid. If the ECU senses that the
temperature signal from the DEF tank level and temperature sensor is less than 0.35 V, this fault will occur.
Cause:
The DEF tank level and temperature sensor temperature signal to the ECU is less than 0.35 V.
Solution:
Use the PT-Box tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 4.
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2. Verify the condition of the DEF tank level and temperature sensor.
Disconnect the vehicle harness from the DEF tank level and temperature sensor.
Use a multimeter to measure the resistance of the DEF tank level and temperature sensor:
From To Value
DEF tank level and temperature DEF tank level and temperature There should be between 15 -25k Ω
sensor pin 3 sensor pin 2
A. If the resistance is within the specified range, leave connector disconnected and continue with Step .3.
B. If the resistance is not within the specified range, the DEF tank level and temperature sensor has failed
internally. Replace the DEF tank level and temperature sensor unit.
3. Check the DEF tank level and temperature sensor temperature signal circuit wiring for a short to ground
condition.
Disconnect ECU connector-1 from the ECU.
With the key in the off position.
Use a multimeter to check for continuity from vehicle side harness between:
From To Value
ECU connector-1 pin 8 chassis ground There should be no continuity.
ECU connector-1 pin 8 all other pins There should be no continuity.
A. If there is continuity, there is a short to ground condition in the vehicle harness between ECU connector-1 pin 8
and the DEF tank level and temperature sensor pin 3. Locate and repair the grounded conductor.
B. Continue to step 4.
4. Visually inspect the relevant harnesses and connectors for damage, bent or dislocated pins, corroded terminals, or
broken wires. Verify that the connectors are fully installed. Flex the harnesses involved to reveal intermittent breaks
or shorts in the wiring concerned. Operate the machine while you monitor the display.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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5399 Rev. 1.2 Apr 2017
Electrical & Electronics - Troubleshooting
SPN-9939 / DTC-26D3
Oil pressure is too low
Module: ECU
Sensor pin-out
Pin Description ECU Connector 2
Pin
1 Ground 06
2 Temperature signal 13
3 Power supply +5V 31
4 Pressure signal 35
Context:
The Electronic Control unit (ECU) monitors for a low engine oil pressure condition. If the ECU determines that oil
pressure is too low, this fault will occur.
Cause:
The ECU has detected a low engine oil pressure condition.
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Solution:
Use the PT-Box Tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault has not been resolved, escalate this issue with the Tigercat Service department.
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5399 Rev. 1.2 Apr 2017
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SPN-10085 / DTC-2765
Fuel rail pressure has exceeded minimum limit
Module: ECU
Cause:
The ECU has detected a fuel pressure less than 200.0 bar (2900.0 psi).
Solution:
1. Verify fault is present and active.
Use the PT-Box Tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active, return
the machine to service.
2. Replace the fuel filter. Use the PT-Box Tool to verify status of the fault.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active, return
the machine to service.
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3. Check for leaking fuel injector(s). With the fuel pressure leak kit, install injector backflow line and route to appropriate
container. At low idle injector backflow should be 80 ml per minute.
A. If injector backflow is less than or equal to 80 ml per minute then continue with step 4.
B. If injector backflow is greater than 80 ml per minute then use the common rail injector plug kit to isolate each
injector one at a time. Determine which injector(s) are faulty, and replace.
4. Remove the 5-Bar pressure relief valve, clean thoroughly and reinstall (Tighten to 55NM / 41 ft-lbs, see service
manual for details). Use the PT-Box Tool to verify the status of the fault. If the fault is not resolved, replace the 5-Bar
pressure relief valve with a new unit. Use the PT-Box Tool to re-verify the status of the fault
5. Replace fuel-metering unit, and use the PT-Box Tool to verify the status of the fault.
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5399 Rev. 1.2 Apr 2017
Electrical & Electronics - Troubleshooting
SPN-10842 / DTC-2A5A
DEF/AdBlue supply module pump motor pressure sensor voltage is
lower than expected
Module: ECU
5 - -
6 - -
7 - -
8 Battery negative (for bonding 89
purposes)
9 Supply, DEF pump motor 50
10 Low side driver, DEF pump motor 89
11 Supply, DEF reverting valve 50
12 Low side driver, DEF reverting valve 85
Context:
If during DEF/AdBlue® system normal operation the supply module pressure sensor raw voltage signal drops below
0.25V, this fault will occur.
Cause:
The Engine Control Unit (ECU) has sensed that the DEF/AdBlue® system supply module pressure sensor raw voltage
signal is less than 0.25V.
1. Faulty supply module pressure sensor signal circuit wiring, shorted to ground.
2. Faulty DEF/AdBlue® system supply module, internally shorted to ground.
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Solution:
1. Use the PT-Box Tool to check the status of this fault, and then retrieve the IQAN clone.
A. If the fault is present and active, continue with Step 2.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 4.
2. Check DEF/AdBlue® system supply module pressure sensor signal circuit wiring for short to ground.
A. If there is continuity, there is a short to a ground condition in the vehicle harness between the DEF/Ad- Blue®
system Supply Module pin 3 and ECU Connector-1 pin 7. Locate and repair the grounded conductor.
Then check to see if fault DTC-2A5A / (SPN-10842) [DEF/AdBlue supply module pump motor pressure sensor
voltage is lower than expected] is resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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5399 Rev. 1.2 Apr 2017
Electrical & Electronics - Troubleshooting
SPN-11034 / DTC-2B1A
Upstream SCR catalyst temperature sensor voltage is lower than
expected
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
Context:
The Electronic Control Unit (ECU) monitors the downstream SCR catalyst temperature sensor circuit voltage. If the
ECU detects a voltage less than 500mV in the Upstream SCR Exhaust Gas Temperature Sensor signal circuit, this
fault will occur.
Cause:
The ECU has detected a voltage less than 500mV in the Upstream SCR Exhaust Gas Temperature Sensor signal
circuit.
Solution:
1. Use the PT-Box Tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 4.
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2. Check the Upstream SCR Exhaust Gas Temperature Sensor signal circuit for a short to ground condition.
A. If there is continuity, there is a short to ground condition in the Upstream SCR Exhaust Gas Temperature
Sensor signal circuit. Locate and repair the shorted conductor.
Use the PT-Box tool to verify the status of this fault, DTC-2B1A / (SPN-11034) [Upstream SCR catalyst temperature
sensor voltage is lower than expected].
A. If the fault has been resolved, use the PT-Box tool to perform an Inducement Unlock / Counter Reset, and then
return the machine to service.
B. If the fault has not been resolved, continue to Step 4.
4. Visually inspect the relevant harnesses and connectors for damage, bent or dislocated pins, corroded terminals, or
broken wires. Verify that the connectors are fully installed. Flex the harnesses involved to reveal intermittent breaks
or shorts in the wiring concerned. Operate the machine while you monitor the display.
A. If you find damage or the display indicates other than normal display readings, then repair the damage
discovered during the inspection or locate and repair the other than normal display condition and verify that
the error has been resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and
continue operation.
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Electrical & Electronics - Troubleshooting
SPN-11738 / DTC-2DDA
SCR catalyst efficiency lower than first NOx production threshold
level
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
1. Positive
2. Negative
3. CAN L line
4. CAN H line
5. Not used
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Context:
The instantaneous SCR catalyst efficiency is obtained from the Diesel Oxidation Catalyst (DOC) upstream NO x sensor
and the SCR downstream NOx sensor. When the Engine Control Unit (ECU) determines that the SCR catalyst efficiency
is lower than expected, this fault occurs.
The NOx sensor detects the amount of nitrogen oxides in the exhaust gases entering and exiting the SCR catalyst.
Based on this information the engine control unit regulates the amount of diesel exhaust fluid (DEF) to be injected and also measures the
efficiency of the DOC and SCR.
Cause:
The ECU calculated that the SCR catalyst efficiency is lower than expected.
Solution:
1. Run the machine until the exhaust temperature reaches 200°C (392°F) then us the PT-Box tool to data log for 20
minutes monitoring NOx values.
Use the PT-Box tool to check for the presence of SCR Downstream NOx sensor fault DTC-319E / (SPN-12702)
[Downstream NOx sensor values are not plausible] or DOC upstream NOx sensor fault DTC-E98E / (SPN-59790)
[Upstream NOx sensor values are not plausible].
A. If either DTC-319E / (SPN-12702) [Downstream NOx sensor values are not plausible] or DTC-E98E / (SPN-
59790) [Upstream NOx sensor values are not plausible] are present, resolve the relevant fault. Then determine
if fault DTC-2DDA / (SPN-11738) [SCR catalyst efficiency lower than first NOx production threshold level] is also
resolved.
B. If neither DTC-319E / (SPN-12702) [Downstream NOx sensor values are not plausible] nor DTC-E98E / (SPN-
59790) [Upstream NOx sensor values are not plausible] is present, continue with Step 3.
3. Check for related faults.
Use the PT-Box tool to check for the presence of SCR downstream NOx sensor fault DTC-43CE / (SPN-17358)
[Downstream NOx sensor signal is stuck at a constant value] or NH3 sensor fault DTC-38CB / (SPN-14539) [NH3
sensor signal is not changing].
A. If either DTC-43CE / (SPN-17358) [Downstream NOx sensor signal is stuck at a constant value] or DTC-38CB
/ (SPN-14539) [NH3 sensor signal is not changing] is present, resolve the relevant fault. Then determine if fault
DTC-2DDA / (SPN-11738) [SCR catalyst efficiency lower than first NOx production threshold level] is also
resolved.
B. If neither DTC-43CE / (SPN-17358) [Downstream NOx sensor signal is stuck at a constant value] nor DTC-38CB
/ (SPN-14539) [NH3 sensor signal is not changing] is present, continue with Step 4.
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Use the PT-Box tool to check for the presence of DEF quality sensor fault DTC-4BCA / (SPN-19402) [DEF
concentration is out of range] or DTC-144E / (SPN-5198) [DEF quality sensor internal failure (Concentration value
is higher than expected)] or DTC-254E / (SPN-9550) [DEF quality sensor internal failure (Concentration value is
lower than expected)].
A. If either DTC-4BCA / (SPN-19402) [DEF concentration is out of range] or DTC-144E / (SPN-5198) [DEF quality
sensor internal failure (Concentration value is higher than expected)] or DTC-254E / (SPN-9550) [DEF quality
sensor internal failure (Concentration value is lower than expected)] is present, resolve the relevant fault. Then
determine if fault DTC-2DDA / (SPN-11738) [SCR catalyst efficiency lower than first NOx production threshold
level] is also resolved.
B. If neither DTC-4BCA / (SPN-19402) [DEF concentration is out of range] nor DTC-144E / (SPN-5198) [DEF
quality sensor internal failure (Concentration value is higher than expected)] nor DTC-254E / (SPN-9550) [DEF
quality sensor internal failure (Concentration value is lower than expected)] is present, continue with Step 5.
5. Check the DEF level and the DEF mixture concentration.
Visually determine that the DEF quality sensor is fully immersed in DEF.
A. If there is an insufficient level of DEF to adequately cover the DEF quality sensor or if the DEF mixture
concentration is not between 28.75 - 36.25 %, drain the DEF tank. Then remove, inspect and clean, if necessary,
the DEF quality sensor to assure the DEF quality sensor cover holes are free of debris. Then fill the DEF tank
with properly concentrated DEF mixture.
B. If there is a sufficient level of DEF to adequately cover the DEF quality sensor and the DEF mixture concentration
is between 28.75 - 36.25 %, use the PT-Box tool to perform a UDST. Record your findings.
Orient the dosing module and a piece of cardboard to a location that would allow capture of a produced spray
pattern.
Use the PT-Box tool and follow the on-screen instructions to perform a Urea Dosing System Test (UDST).
During the UDST record DEF system pressure and capture the injection pattern on the cardboard. Also, visually
There should be 9.00 - 11.00 bar (130.50 - 159.50 psi) before injection, a uniform spray pattern, and no leakage.
A. If the pressure is out of specification, the pattern is not uniform, or leakage is seen, clean, repair or replace
system components, as required.
B. If the pressure is within specification, the spray pattern is uniform, and leakage is not seen, do not install the
dosing module and continue with Step 7.
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Inspect the dosing module, check for large deposits that would inhibit injection.
A. If significant blockage does exist, repair or replace the dosing module, as required.
B. If significant blockage is not visible, do not install the dosing module and continue with Step 8.
Clean DOC DEF Injector port DEF Crystallization in DEF injector port
New DOC mixing chamber DOC mixing chamber is 50% plugged with DEF crystallization
Visually inspect the DOC and exhaust gas mixing chamber, through the dosing module mounting hole, for large deposits or
damage. Also inspect the inlet of the DOC in case of engine or turbo failure, look for any contamination.
A. If large deposits or damage is discovered, clean, repair or replace the DOC assembly, as required.
B. If large deposits or damage is not discovered, install the dosing module and continue with Step 9.
9. Replace the SCR downstream and upstream NOx sensors.
Then check to see if fault DTC-2DDA / (SPN-11738) [SCR catalyst efficiency lower than first NOx production
threshold level] is resolved.
A. If the fault has been resolved, use the PT-Box tool to perform the Inducement Unlock / Counter Reset. Then
return the machine to service.
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B. If the fault DTC-2DDA / (SPN-11738) [SCR catalyst efficiency lower than first NOx production threshold level]
is not resolved, use the PT-Box tool to retrieve stored engine data, and then escalate a concern with the
service department.
Visually inspect the catalyst, through the DOC upstream exhaust gas temperature sensor mounting hole, for
substrate contamination or damage.
B. If substrate contamination or damage does not exist, continue with Step 11.
Visually inspect the catalyst, through the SCR upstream exhaust gas temperature sensor mounting hole, for
substrate contamination and damage.
B. If substrate contamination or damage does not exist, then escalate a concern with the service department.
Please ensure you have the following information ready:
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SPN-11876 / DTC-2E64
Intake manifold pressure sensor voltage is lower than expected
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
Cause:
The ECU has detected a voltage less than 0.203 V for a period greater than 0.5s in the intake manifold pressure
sensor pressure signal circuit.
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Solution:
Use the PT-Box tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 4.
2. Check the intake manifold pressure sensor pressure signal circuit for a short to ground condition.
From To Value
ECU Connector-2 pin 86 Chassis ground There should be no continuity.
ECU Connector-2 pin 86 All other pins There should be no continuity.
A. If there is continuity, there is a short to ground in the intake manifold pressure sensor pressure signal wire. Locate
and repair the shorted conductor.
Use the PT-Box tool to verify that DTC-2E64 / (SPN-11876) [Intake manifold pressure sensor voltage is lower than
expected] has been resolved.
A. If it has been resolved, use the PT-Box tool to perform Inducement Unlock / Counter Reset. Then return the machine
to service.
B. If it has not been resolved, continue to Step 4.
4. Visually inspect the relevant harnesses and connectors for damage, bent or dislocated pins, corroded terminals, or
broken wires. Verify that the connectors are fully installed. Flex the harnesses involved to reveal intermittent breaks
or shorts in the wiring concerned. Operate the machine while you monitor the display.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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SPN-12090 / DTC-2F3A
AdBlue tank temperature sensor plausibility failure
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
Pin Circuit Reference ECU Connector 1 Pin Circuit Reference ECU Connector 1
Pin Pin
1 DEF level sensor signal 31 1 Low side driver 96
2 Reference ground 39 2 High side driver 23
3 DEF temperature sensor signal 8
Context:
The Engine Control Unit (ECU) checks for temperature increase in the DEF/AdBlue® fluid during defrost. If the
DEF/AdBlue® fluid temperature fails to increase by:
1.46 °C (2.63 °F) at -35.04 °C (-31.07 °F) within 60 min or
1.46 °C (2.63 °F) at -25.04 °C (-13.07 °F) within 60 min or
1.46 °C (2.63 °F) at -14.04 °C (6.73 °F) within 120 min or
0.96 °C (1.73 °F) at -5.04 °C (22.93 °F) within 30 min, this fault will occur.
Cause:
The ECU has determined that the DEF/AdBlue® fluid temperature did not increase the required minimum amount within
the allotted time and the DEF/AdBlue® tank heater valve is actuated.
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Solution:
Visually and tactually inspect the dosing module for thermal or other physical damage.
Disconnect the vehicle harness from the dosing module at its connector.
Use a multimeter to measure the resistance of the dosing module solenoid coil:
From To Value
Dosing Module pin 1 Dosing Module pin 2 There should be 11 - 13 Ω.
A. If the measured resistance is within specification, continue with Step 3.
B. If the measured resistance is not within specification, replace the dosing module.
3. Test the DEF/AdBlue® system.
Use the PT-Box tool to perform the Urea Dosing System Test (UDST) and follow the on screen instructions.
B. If this fault is not resolved, escalate the issue with the Tigercat Service department.
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SPN-12700 / DTC-319C
Exhaust flap sticking or internal failure
Control Module: ECU
Context:
The exhaust flap actuator controller sends and receives information at regular intervals to and from the Engine Control
Unit (ECU) via Controller Area Network (CAN). If the exhaust flap actuator controller senses an internal failure, this fault
will occur.
Cause:
The ECU has reported, via the engine sensor CAN bus, that the exhaust flap actuator controller has reported an
internal failure.
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Solution:
Use the PT-Box tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 6.
2. Check the exhaust flap actuator controller supply voltage.
Disconnect the engine harness from the exhaust flap actuator controller.
From To Value
Exhaust flap pin 1 Exhaust flap pin 2 There should be Batt. V
A. If the voltage is present, leave connector disconnected and continue with Step 3.
With the key switch in the OFF position, use a multimeter to measure the resistance of the CAN connection on the
engine harness side:
From To Value
Exhaust flap pin 4 Exhaust flap pin 5 There should be 60 Ω.
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B. If no other faults exist, the vehicle or engine harness wiring is damaged between the network harness splice and the
exhaust flap actuator controller connector pin 1 and/or pin 2, supply power and ground wires or pin 4 and/or
pin 5, CAN signal wires. Locate and repair the damage to the CAN circuit wiring.
5. As there is no method for field testing or re-flashing the sensor controller, replace the exhaust flap actuator controller.
Check to see that the fault is resolved.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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SPN-12890 / DTC-325A
DEF/AdBlue supply module pump temperature is too low to activate
pump
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
Context:
The supply module pump motor control board works initially in temperature measurement mode (to determine if
unfreezing/heat-up is necessary) then switches to pump actuation mode (to build up pressure and prepare to inject). If
the supply module pump motor control board does not switch to pump actuation mode after temperature measurement
has been carried out, this fault will occur.
Cause:
The Engine Control Unit (ECU) has determined that the DEF/AdBlue® system supply module pump motor control board
did not switch to pump actuation mode.
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Solution:
A. Use the PT-Box tool and follow the on-screen instructions to perform the Urea Dosing System Test (UDST). Follow
the UDST-Troubleshooting Guideline to determine the problem.
B. If the UDST identifies a problem, follow the UDST-Troubleshooting Guideline to locate and repair the failure.
C. If the UDST does not identify a problem, contact the Tigercat Service department.
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SPN-13130 / DTC-334A
DEF/AdBlue pressure stabilization failure
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
Context:
After pressure build up attempt has exceeded 50.0 s and the DEF/AdBlue® pressure provided by the supply module is
still outside the range of 8.5 - 9.5 bar (123.2 - 137.8 psi), the DEF/AdBlue® system will be placed in evacuation mode to
remove any DEF/AdBlue® and this fault will then occur.
Cause:
The Engine Control Unit (ECU) has determined that a DEF/AdBlue® system pressure line failure exists.
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Solution:
Visually and tactually inspect the DEF/AdBlue® system filters and tank ventilation line, items 1 through 4 in the list
above, for blockage.
Visually and tactually inspect the DEF/AdBlue® system, items 5 through 7 in the list above, lines, hydraulic
connectors and O-rings for blockage, damage or leakage.
A. If fault DTC-4B8A / (SPN-19338) [DEF/AdBlue system unable to build sufficient pressure for dosing] is present,
resolve fault DTC-4B8A / (SPN-19338) [DEF/AdBlue system unable to build sufficient pressure for dosing]. Then
determine if DTC-334A / (SPN-13130) [DEF/AdBlue pressure stabilization failure] is also resolved.
B. If fault DTC-4B8A / (SPN-19338) [DEF/AdBlue system unable to build sufficient pressure for dosing] is not
present, continue with Step 4.
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Use the PT-Box tool to perform the Urea Dosing System Test (UDST) and follow the on screen instructions.
Use the UDST Trouble Shooting Guideline, as required, to identify and resolve the problem.
Then use the PT-Box tool to perform an Inducement Unlock / Counter Reset.
Then verify that DTC-334A / (SPN-13130) [DEF/AdBlue pressure stabilization failure] has been resolved.
Then use the PT-Box tool to perform an Inducement Unlock / Counter Reset.
Then verify that DTC-334A / (SPN-13130) [DEF/AdBlue pressure stabilization failure] has been resolved.
B. If the fault is not resolved, escalate the issue with the Tigercat Service department.
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SPN-13386 / DTC-344A
DEF/AdBlue dosing system backflow line pressure too high
plausibility failure
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
1. Dosing module
2. Engine
3. Engine coolant 3 way valve
4. Adblue tank
5. Supply module
Context:
The Engine Control Unit (ECU) checks the backflow line and backflow connector for blockages. If a frozen or otherwise
blocked backflow line or backflow connector is detected, this fault will occur.
Cause:
The ECU has determined that a high pressure condition exists in the backflow line (tube) portion of the DEF/ AdBlue®
system.
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Solution:
Visually and tactually inspect the supply module to tank backflow line for blockage or damage.
Visually inspect the supply module backflow connector (throttle) for blockage or damage.
Visually and tactually inspect the supply module backflow line (tube) and connector (throttle) for blockage due to
freezing.
A. If any blockage due to freezing is found, the DEF/AdBlue® heating system is deficient, locate and repair or
replace, as required, the heating system deficiency.
B. If this fault is not resolved, escalate this issue with the Tigercat Service department.
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SPN-13642 / DTC-354A
DEF/AdBlue general pressure check failure
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
1. Dosing module
2. Engine
3. Engine coolant 3 way valve
4. Adblue tank
5. Supply module
Context:
After the DEF/AdBlue® pressure has stabilized 8.5 - 9.5 bar (123.2 - 137.8 psi) the Dosing module is energized for 1.0s.
If the sensed pressure provided by the supply module pressure sensor exceeds 8.5 bar (123.2 psi) while the dosing
module solenoid is energized (valve open) and the maximum number of heating cycles has been reached, this fault will
occur. If the maximum number of heating cycles has not been reached, an additional heating cycle will be performed.
Cause:
The Engine Control Unit (ECU) is sensing a pressure greater than 8.5 bar (123.2 psi) while the Dosing module solenoid is
energized.
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Solution:
1. Check for freezing, blockage, or damage to DEF/AdBlue® system pressure lines (tubing).
Visually and tactually inspect the system pressure lines for blockage and damage.
Visually and tactually inspect the heating system lines to determine that the system is providing sufficient heating.
Use the PT-Box tool to perform the Urea Dosing System Test (UDST) and follow the on screen instructions.
Use the UDST Trouble Shooting Guideline, as required, to identify and resolve the problem.
Then use the PT-Box tool to perform an Inducement Unlock / Counter Reset.
Then verify that fault DTC-354A / (SPN-13642) [DEF/AdBlue general pressure check failure] has been resolved.
Use the PT-Box tool to determine the status of fault DTC-377A / (SPN-14202) [DEF/AdBlue dosing valve is blocked].
A. If the fault is present and/or active, resolve fault DTC-377A / (SPN-14202) [DEF/AdBlue dosing valve is
blocked]. Then check to see that fault DTC-354A / (SPN-13642) [DEF/AdBlue general pressure check failure] is
also resolved.
Then use the PT-Box tool to perform an Inducement Unlock / Counter Reset.
Then check to see if fault DTC-354A / (SPN-13642) [DEF/AdBlue general pressure check failure] is resolved.
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6. As the components internal to the DEF/AdBlue® system supply module are not serviceable, replace the supply
module.
Then use the PT-Box tool to perform an Inducement Unlock / Counter Reset.
Then check to see if fault DTC-354A / (SPN-13642) [DEF/AdBlue general pressure check failure] is resolved.
B. If the fault is not resolved, escalate this issue with the Tigercat Service department.
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SPN-14202 / DTC-377A
DEF/AdBlue dosing valve is blocked
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
1. Dosing Module
2. Engine
3. 3 way valve
4. AdBlue tank
5. Supply Module
Context:
The Engine Control Unit (ECU) detects operation of the dosing module by the detection of needle movement, called BIP
detection (Begin of Injection Period). If the current variation (negative peak) result of the needle reaching the rear stop
does not occur, this fault will occur.
Cause:
The ECU is not sensing full needle movement when the dosing module solenoid is energized.
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Solution:
Visually and tactually, inspect the dosing module for thermal or other physical damage.
Disconnect the vehicle harness from the dosing module at its connector.
Use a multimeter to measure the resistance of the dosing module solenoid coil:
From To Value
Dosing Module pin 1 Dosing Module pin 2 There should be 11 - 13 Ω.
A. If the measured resistance is within specification, continue with Step 3.
B. If the measured resistance is not within specification, replace the dosing module.
Use the PT-Box tool to perform the Urea Dosing System Test (UDST) and follow the on screen instructions.
Use the UDST Trouble Shooting Guideline, as required, to identify and resolve the problem.
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SPN-15205 / DTC-3B65
High pressure pump fuel delivery quantity in over run exceeds a
maximum threshold
Module: ECU
Fuel System Layout
Connect leak kit here
5 Bar (73psi) relief valve
5-Bar
relief
Context:
The Electronic Control Unit (ECU) controls fuel delivery by the fuel metering unit. The ECU monitors for high pressure
leakage during over run. If high pressure fuel delivery quantity exceeds a maximum threshold in over run, and desired
fuel pressure cannot be reached, leakage in the system is assumed, and this fault will occur.
Cause:
The ECU has determined that desired fuel rail pressure is lower than expected in over run.
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Solution:
1. Verify fault is present and active.
Use the PT-Box Tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active, return
the machine to service.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active, return
the machine to service.
3. Check the low pressure fuel lines for air entrance, clogging or damage.
There should be no clogging or damage.
A. If clogging or damage is found, repair or replace as needed, and use PT-Box Tool to verify fault is no longer
active.
B. IF no defect is found, continue with Step 4.
4. Check for leaking fuel injector(s). With the fuel pressure leak kit, install injector backflow line and route to appropriate
container. At low idle injector backflow should be 80 ml per minute.
A. If injector backflow is less than or equal to 80 ml per minute then continue with step 5.
B. If injector backflow is greater than 80 ml per minute then use the common rail injector plug kit to isolate each
injector one at a time. Determine which injector(s) are faulty, and replace.
5. Remove the 5-Bar pressure relief valve, clean thoroughly and reinstall (Tighten to 55NM / 41 ft-lbs, see service
manual for details). Use the PT-Box Tool to verify the status of the fault. If the fault is not resolved, replace the 5-Bar
pressure relief valve with a new unit. Use the PT-Box Tool to re-verify the status of the fault
6. Replace fuel metering unit, and use the PT-Box Tool to verify the status of the fault.
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SPN-15461 / DTC-3C65
High pressure pump fuel delivery quantity at low idle is too high
Module: ECU
Fuel System Layout
Connect leak kit here
5 Bar (73psi) relief valve
5-Bar
relief
Context:
The Electronic Control Unit (ECU) controls fuel delivery by the fuel metering unit. If the ECU determines that proper fuel
pressure cannot be reached at engine idle speed, leakage in the system is assumed and this fault will occur.
Cause:
The ECU has determined that commanded fuel rail pressure is lower than expected at engine idle speed.
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Solution:
1. Verify fault is present and active.
Use the PT-Box Tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active, return
the machine to service.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active, return
the machine to service.
3. Check the low pressure fuel lines for air entrance, clogging or damage.
There should be no clogging or damage.
A. If clogging or damage is found, repair or replace as needed, and use PT-Box Tool to verify fault is no longer
active.
B. If no defect is found, continue with Step 4.
4. Check for leaking fuel injector(s). With the fuel pressure leak kit, install injector backflow line and route to appropriate
container. At low idle injector backflow should be 80 ml per minute.
A. If injector backflow is less than or equal to 80 ml per minute then continue with step 5.
B. If injector backflow is greater than 80 ml per minute then use the common rail injector plug kit to isolate each
injector one at a time. Determine which injector(s) are faulty, and replace.
5. Remove the 5-Bar pressure relief valve, clean thoroughly and reinstall (Tighten to 55NM / 41 ft-lbs, see service
manual for details). Use the PT-Box Tool to verify the status of the fault. If the fault is not resolved, replace the 5-Bar
pressure relief valve with a new unit. Use the PT-Box Tool to re-verify the status of the fault
6. Replace fuel metering unit, and use the PT-Box Tool to verify the status of the fault.
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SPN-15802 / DTC-3DBA
DEF/AdBlue pressure line heater failure and DEF/AdBlue tank
temperature is too low
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
1. Dosing module
2. Engine –
3. Engine coolant 3 way valve
4. Adblue tank
5. Supply module
Context:
The Engine Control Unit (ECU) monitors the temperature of the DEF/AdBlue® fluid. If after defrosting, pressure build-
up, and injection the DEF/AdBlue® fluid temperature falls below -10 °C (14 °F) and the engine coolant temperature is high
enough [greater than 50 °C (122 °F)] to provide sufficient heating, this fault will occur. Additionally, the DEF/AdBlue®
fluid injection system will be shut down in order to protect the DEF/AdBlue® supply module.
Cause:
The ECU has determined that a mechanical failure or problem exists in the DEF/AdBlue® fluid heating system and the
DEF/AdBlue® fluid temperature is too low to continue system operation.
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Solution:
1. Inspect DEF pressure lines and heating element.
A. If any damage is discovered, replace the damaged parts and perform the Inducement Unlock / Counter Reset
and return the machine to service.
B. If no damage is discovered, continue to step 2.
2. Inspect all electrical connections for damaged, corroded or dislocated pins.
A. If any damage is discovered, replace the damaged parts and perform the Inducement Unlock / Counter Reset
and return the machine to service.
B. If no damage is discovered, contact the Tigercat Service department.
Please ensure you have the following information ready:
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SPN-17258 / DTC-436A
DEF/AdBlue supply module temperature not available
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
Context:
At the beginning of each driving cycle (key cycle) the Engine Control Unit (ECU) requests a temperature read-out from
the supply module pump motor control board. If the supply module pump motor control board does not respond with a
temperature measurement after the maximum calibrated number of times, this fault will occur.
Cause:
The Engine Control Unit (ECU) did not receive the temperature read-out from the DEF/AdBlue® system supply module
pump motor control board.
Possible failure modes:
1. Faulty DEF/AdBlue® system supply module pump motor low side driver control circuit wiring, damaged.
2. Faulty DEF/AdBlue® system supply module, internal failure.
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Solution:
Use the PT-Box tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 4.
2. Check DEF/AdBlue® system supply module pump motor low side driver control circuit wiring. Disconnect
the vehicle harness from the DEF/AdBlue® system supply module at its connector.Disconnect the ECU
Connector-1.
Use a multimeter to check the condition of the DEF/AdBlue® system supply module pump motorlow side driver
control circuit wire:
From To Value
ECU Connector-1 pin 84 Supply Module pin 10 There should be continuity.
ECU Connector-1 pin 84 chassis ground There should be NO continuity.
From To Value
ECU Connector-1 pin 84 chassis ground There should be no voltage.
A. If the low side driver control circuit wire is continuous and not grounded or shorted to a voltage source, continue
with Step 3.
B. If the low side driver control circuit wire is not continuous or is grounded or is shorted to a voltage source, use
the appropriate machine electrical schematics to locate and repair the broken or damaged conductor.
3. As there is no method for field testing the DEF/AdBlue® system supply module temperature sensor or control board,
replace the DEF/AdBlue® system supply module.
Then use the PT-Box tool to perform an Inducement Unlock / Counter Reset.
4. Visually inspect the relevant harnesses and connectors for damage, bent or dislocated pins, corroded terminals, or
broken wires. Verify that the connectors are fully installed. Flex the harnesses involved to reveal intermittent breaks
or shorts in the wiring concerned. Operate the machine while you monitor the display.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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SPN-17426 / DTC-4412
Crankshaft speed sensor pattern is not plausible
Control Module: ECU
Sensor pin-out
Pin Description ECU Connector 2
Pin
1 Signal ( - ) 65
2 Signal ( + ) 66
3 Shielding –
Context:
The Electronic Control Unit (ECU) is responsible for evaluating the signals received from the camshaft and crankshaft
speed sensors. Angle and speed determination, signal plausibility and quality are all evaluated. If the ECU determines
that more than eighty crankshaft signal plausibility errors have occurred, this fault will occur.
Cause:
The ECU has detected a crankshaft signal implausibility more than eighty times.
Solution:
Use the PT-Box tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 7.
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2. Check the Crankshaft Speed Sensor signal circuit for an open circuit condition.
Use a multimeter to perform the following continuity check while shaking the harness to promote an intermittent
connection:
From To Value
ECU Connector-2 pin 65 Crankshaft Speed Sensor There should be continuity.
Connector pin 2
A. If there is no continuity when shaking the harness or without shaking the harness there is an open circuit
condition in the Crankshaft Speed Sensor signal wire. Locate and repair the broken conductor.
3. Check the Crankshaft Speed Sensor signal circuit for a short circuit condition.
The key must be in the OFF position.
4. Check the Crankshaft Speed Sensor signal circuit for a short circuit condition.
The key must be in the ON position.
A. If there is voltage, there is short circuit condition in the Crankshaft Speed Sensor signal wire. Locate and
repair the shorted conductor.
Check if the correct camshaft sensor is installed and is properly secured, the sensor should not be loose or moving.
Check phonic wheel timing on cursor engines and tone wheel timing on NEF engines. Refer to the appropriate
service manual for specifications.
A. If there is any electrical interference, an incorrect sensor is installed or any modification to the sensor/harness, or
the sensor is not mounted correctly, repair as necessary.
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Use the PT-Box tool to verify the status of this fault, DTC-4412 / (SPN-17426) [Crankshaft speed sensor pattern is
not plausible].
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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SPN-17509 / DTC-4465
Fuel pump pressure has exceeded desired pressure limits
Module: ECU
Fuel System Layout
5-Bar
relief
Context:
The fuel-metering unit controls the desired fuel flow to the fuel rail. The unit is adjusted by feedback control from the
Electronic Control Unit (ECU). If actual fuel pressure exceeds requested fuel pressure, leakage will be assumed and this
fault will occur.
Cause:
Actual fuel pressure has exceeded requested fuel pressure by 100.0 bar (1450.0 psi).
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Solution:
1. Verify fault is present and active. Use the PT-Box Tool to check the status of this fault, and then retrieve the IQAN
clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active, return
the machine to service.
2. Replace the fuel filter with an OEM Tigercat filter (part number BH810 or Fleetguard FF5812). Then with compressed
air, clean the fuel metering unit and perform a fuel injector leakage test. (See page 9 for the fuel injector leakage test
procedure)
3. Use the PT-Box tool to check for the following related faults that may have caused this fault to occur. If any of the
listed faults are active, diagnose them first and then return to this fault, DTC-4465 / (SPN-17509) [Fuel pump pressure
has exceeded desired pressure limits].
DTC-6655 / (SPN-26197) [Fuel metering unit is shorted to battery voltage at the low side]
DTC-7555 / (SPN-30037) [Fuel metering unit is shorted to ground at the high side]
DTC-8355 / (SPN-33621) [Fuel metering unit has an over temperature error]
DTC-4155 / (SPN-16725) [Fuel metering unit intermittent electrical connection failure]
DTC-5255 / (SPN-21077) [Fuel metering unit has an open load error]
DTC-1425 / (SPN-5157) [Fuel rail pressure sensor voltage is higher than expected]
DTC-3C65 / (SPN-15461) [High pressure pump fuel delivery quantity at low idle is too high]
DTC-3B65 / (SPN-15205) [High pressure pump fuel delivery quantity in over run exceeds a maximum]
DTC-1565 / (SPN-5477) [Fuel rail pressure has exceeded maximum negative deviation limits]
DTC-2265 / (SPN-8805) [Fuel rail pressure has exceeded maximum positive deviation limits]
4. Use the PT-Box tool to check if the fault code DTC-4465 / (SPN-17509) [Fuel pump pressure has exceeded
desired pressure limits] is active.
5. Remove the 5-Bar pressure relief valve, clean thoroughly and reinstall (Tighten to 55NM / 41 ft-lbs, see service
manual for details). Use the PT-Box Tool to verify the status of the fault. If the fault is not resolved, replace the 5-
Bar pressure relief valve with a new unit. Use the PT-Box Tool to re-verify the status of the fault
6. Replace fuel metering unit, and use the PT-Box Tool to verify the status of the fault.
7. Replace fuel pressure sensor. Use PT-Box Tool to verify status of fault.
B. If the fault is still present, then contact the Tigercat Service Department.
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SPN-17682 / DTC-4512
Crankshaft speed sensor values are not plausible
Control Module: ECU
Sensor pin-out
Pin Description ECU Connector 2
Pin
1 Signal ( - ) 65
2 Signal ( + ) 66
3 Shielding –
Context:
The Electronic Control Unit (ECU) is responsible for evaluating the signals received from the camshaft and crankshaft
speed sensors. Angle and speed determination, signal plausibility and quality are all evaluated. If the ECU tests the
plausibility of the camshaft speed sensor signal and determines it is plausible, and the ECU determines that crankshaft
speed signal is not detected for at least two camshaft revolutions, this fault will occur.
Cause:
The ECU has not detected a crankshaft speed signal for at least two camshaft revolutions.
Solution:
Use the PT-Box tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
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2. Check the Crankshaft Speed Sensor signal circuit for an open circuit condition.
Use a multimeter to perform the following continuity check while shaking the harness to promote an intermittent
connection:
From To Value
ECU Connector-2 pin 65 Crankshaft Speed Sensor pin 2 There should be continuity.
A. If there is no continuity when shaking the harness or without shaking the harness there is an open circuit
condition in the Crankshaft Speed Sensor signal wire. Locate and repair the broken conductor.
3. Check the Crankshaft Speed Sensor signal circuit for a short circuit condition
4. Check the Crankshaft Speed Sensor signal circuit for a short circuit condition.
From To Value
ECU Connector-2 pin 65 Chassis ground There should be no voltage.
A. If there is voltage, there is short circuit condition in the Crankshaft Speed Sensor signal wire. Locate and
repair the shorted conductor.
Check if the correct camshaft sensor is installed and is properly secured, the sensor should not be loose or moving.
Check phonic wheel timing on cursor engines and tone wheel timing on NEF engines. Refer to the appropriate
service manual for specifications.
A. If there is any electrical interference, an incorrect sensor is installed or any modification to the sensor/harness, or
the sensor is not mounted correctly, repair as necessary.
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Use the PT-Box tool to verify the status of this fault, DTC-4512 / (SPN-17682) [Crankshaft speed sensor pattern is
not plausible].
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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SPN-18042 / DTC-467A
DEF/AdBlue dosing valve actuator short circuit in high side failure
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
Context:
The Electronic Control Unit (ECU) monitors the DEF/Adblue dosing valve actuator circuit. The dosing is valve is
actuated by a high side and low side driver to achieve the best possible control over the valve. If the ECU detects a short
circuit in the high side driver circuit, this fault will occur.
Cause:
The ECU has detected a short circuit in the Dosing Module high side driver circuit.
Solution:
Use the PT-Box tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 6.
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DTC-717A / (SPN-29050) [DEF/AdBlue dosing valve actuator short circuit to ground in high side failure].
A. If the listed fault is active, diagnose it first and then return to this fault, DTC-467A / (SPN-18042) [DEF/AdBlue
dosing valve actuator short circuit in high side failure].
From To Value
Dosing Module PIN 1 Dosing Module PIN 2 There should be between 11 - 13 Ω
A. If the value is not within the specified range, the Dosing Module has failed internally. Replace the Dosing
Module.
B. If the value is within the specified range, leave the connector disconnected and continue to Step 4.
4. Check the Dosing Module high side driver circuit for a short to ground condition.
From To Value
ECU Connector-1 pin 23 All pins in other connector There should be no continuity.
ECU Connector-1 pin 23 Chassis ground There should be no continuity.
A. If there is continuity, there is short circuit condition in the Dosing Module high side driver circuit. Locate and
repair the shorted conductor.
6. Check the Dosing Module high side driver circuit for a short to key battery power condition.
A. If there is voltage, there is a short circuit condition in the Dosing Module high side driver circuit. Locate and
repair the shorted conductor.
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7. Visually inspect the relevant harnesses and connectors for damage, bent or dislocated pins, corroded terminals, or
broken wires. Verify that the connectors are fully installed. Flex the harnesses involved to reveal intermittent breaks
or shorts in the wiring concerned. Operate the machine while you monitor the display.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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SPN-19338 / DTC-4B8A
DEF/AdBlue system unable to build sufficient pressure for dosing
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
ATS System Filter Location
1. Dosing module
2. Engine
3. Engine coolant 3 way valve
4. Adblue tank
5. Supply module
Context:
If the DEF/AdBlue® system pressure does not reach 6.50 bar (94.25 psi) within 60.0s after ten pressure build up
cycles, this fault will occur.
Cause:
The Engine Control Unit (ECU) has determined that a low pressure condition exists in the DEF/AdBlue® system.
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1. Faulty DEF/AdBlue® tank level, too low a fluid level (suction of air).
2. Faulty DEF/AdBlue® system, leakage (external and/or internal).
3. Faulty DEF/AdBlue® system filters or lines (tubes), restricted.
4. Faulty dosing module, blocked (stuck) open.
5. Faulty supply module, pump not delivering enough, reverting valve blocked (stuck) open, or pressure sensor values
too low.
Solution:
Use the PT-Box tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 8.
2. Check fluid level in DEF/AdBlue® system supply tank.
As air in the DEF/AdBlue® system will cause the pressure level to decrease, visually check the fluid level in the
supply tank.
A. If a less than adequate level is found, fill the DEF/AdBlue® system supply tank to an acceptable level.
Visually and tactually inspect the system filters and suction, pressure and back flow lines (tubes) for leakage and/or
damage.
Use a separate DEF/AdBlue® source and clear tubing for testing purposes.
During normal operation determine if pressure builds and watch for air being introduced into system.
A. If pressure builds and no air is being introduced, the DEF/AdBlue® tank has failed internally. Locate and repair or
replace the tank.
B. If pressure does not build or air is visible in system, continue with Step 5.
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Visually inspect or test the dosing module for external or internal leakage and/or internal leak-through damage.
Use the PT-Box tool to perform the Urea Dosing System Test (UDST) and follow the on screen instructions.
Use the UDST Trouble Shooting Guideline, as required, to identify and resolve the problem.
Then verify that fault DTC-4B8A / (SPN-19338) [DEF/AdBlue system unable to build sufficient pressure for dosing]
has been resolved.
8. Visually inspect the relevant harnesses and connectors for damage, bent or dislocated pins, corroded terminals, or
broken wires. Verify that the connectors are fully installed. Flex the harnesses involved to reveal intermittent breaks
or shorts in the wiring concerned. Operate the machine while you monitor the display.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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SPN-19658 / DTC-4CCA
DEF/AdBlue quality sensor detects diesel fuel in DEF/AdBlue tank
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
6 5 4
3 2 1
Pin Circuit Reference ECU Connector 2
Pin
1 - -
2 - -
3 Batt. V. -
4 Can-Hi 17
5 Can-Lo 18
6 Ground -
Context:
The DEF/AdBlue® urea quality sensor has internal monitoring for operating conditions and reports status along with
sensed data to the Engine Control Unit (ECU). If a contaminant, such as diesel fuel, is sensed, this fault will occur.
Cause:
The DEF/AdBlue® urea quality sensor has reported to the ECU that diesel fuel has been sensed in the DEF/AdBlue®
fluid.
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Solution:
Secure a sample of the DEF/AdBlue® fluid from the tank to determine if diesel fuel exists in the tank.
A. If there is diesel fuel contamination, flush the DEF/AdBlue® tank and replace the DEF/AdBlue® fluid
2. As there is no method for field testing, replace the DEF/AdBlue® urea quality sensor.
B. If the fault is not resolved escalate this issue with the Tigercat Service department.
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SPN-20826 / DTC-515A
DEF/AdBlue supply module pump motor open load failure
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
Cause:
The ECU has detected an open load failure in the DEF/Adblue® pump motor circuit.
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Solution:
Use the PT-Box tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 4.
2. Check the DEF/Adblue® pump motor wiring for an open circuit condition.
A. If there is no continuity, there is an open circuit condition in the DEF/Adblue® pump motor wiring. Locate and
repair the broken conductor.
Use the PT-Box tool to verify the status of this fault, DTC-515A / (SPN-20836) [DEF/AdBlue supply module pump
motor open load failure].
A. If the fault has been resolved, return the machine to service.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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SPN-21077 / DTC-5255
Fuel metering unit has an open load error
Control Module: ECU
Context:
Situated at the inlet of the high pressure pump on the low pressure system, this flow regulator adjusts the quantity of
fuel reaching the high pressure pump on the basis of the commands received from the electronic control unit [ECU]. If
fuel metering unit is not operating, fuel pressure will be at maximum.
Cause:
The Engine Control Unit (ECU) has determined that the fuel metering unit electrical control circuit is open.
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Solution:
Use the PT-Box tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 4.
2. Check condition of fuel metering unit solenoid coil.
Disconnect the engine harness from the fuel metering unit at its connector.
Use a multimeter to measure the resistance of the fuel metering unit solenoid coil:
From To Value
Fuel Metering Unit pin 1 Fuel Metering Unit pin 2 There should be between 2.8-3.2 Ω.
A. If the measured resistance is as specified, leave connector disconnected and continue with Step 3.
B. If the measured result is infinite resistance, the fuel metering unit solenoid coil has failed. Replace the fuel
metering unit.
3. Verify the condition of the fuel metering unit control circuit.
From To Value
Fuel Metering Unit pin 1 ECU Connector-2 pin 58 There should be continuity.
Fuel Metering Unit pin 2 ECU Connector-2 pin 83 There should be continuity
B. If there is no continuity on either the high side or the low side control circuit, then there is an open circuit condition
in the engine harness between Fuel Metering Unit Connector pin 1 and ECU Connector-2 pin 58 or between
Fuel Metering Unit Connector pin 2 and ECU Connector-2 pin 83. Locate and repair the broken conductor.
4. Visually inspect the relevant harnesses and connectors for damage, bent or dislocated pins, corroded terminals, or
broken wires. Verify that the connectors are fully installed. Flex the harnesses involved to reveal intermittent breaks
or shorts in the wiring concerned. Operate the machine while you monitor the display.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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SPN-24890 / DTC-613A
DEF/AdBlue supply module pump motor short circuit to battery failure
Module: ECU
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Context:
The Electronic Control Unit (ECU) monitors the DEF/Adblue supply pump circuit for a short to battery power condition. If
the ECU detects a short to battery power, this fault will occur.
Cause:
The ECU has detected a short to battery power condition in the Supply Module circuit.
Solution:
Use the PT-Box tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 5.
2. Check the Supply Module wiring for short to battery power condition.
Disconnect ECU Connector-1.
From To Value
ECU Connector-1 pin 84 ECU Connector-1 pin 50 There should be no continuity.
ECU Connector-1 pin 84 All other pins There should be no continuity.
A. If there is continuity, there is a short circuit condition in the Supply Module wiring. Locate and repair the
shorted conductor.
3. Check the Supply Module wiring for short to key battery power condition.
The key must be in the ON position.
From To Value
ECU Connector-1 pin 84 Chassis ground There should be no voltage.
A. If there is voltage, there is a short to key battery power in the circuit. Locate and repair the shorted conductor.
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A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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SPN-25210 / DTC-627A
DEF/AdBlue dosing valve actuator short circuit to battery in high side
failure
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
Context:
The Engine Control Unit (ECU) monitors the electrical current used to energize the DEF/AdBlue® dosing module (valve).
If the ECU internal sensing circuit does not sense current flow when it is requested, the ECU interrupts the current flow circuit
and this fault occurs.
Cause:
The ECU detects a short to high source (battery voltage) or open circuit condition in the dosing module (valve) high side
driver control circuit.
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Solution:
Use the PT-Box tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 5.
2. Verify the condition of the DEF/AdBlue® dosing module.
Use a multimeter to measure the resistance of the DEF/AdBlue® dosing module solenoid coil:
From To Value
Dosing Module Connector pin 1 Dosing Module Connector pin 2 There should be between 11-13 Ω.
A. If the measured resistance is within the specified range, leave connector disconnected and continue with Step
3.
B. If there is infinite resistance, the DEF/AdBlue® dosing module solenoid coil is open, replace the DEF/ AdBlue®
dosing module.
3. Check high side driver control wiring for a short to voltage source condition.
Use a multimeter to check for voltage on the vehicle harness side from:
From To Value
Dosing Module Connector pin 2 chassis ground There should be no voltage.
A. If there is voltage, there is a short to a voltage source condition in the vehicle harness between connector
Dosing Module Connector pin 2 and ECU Connector-1 pin 23. Locate and repair the damaged conductors.
B. If there is no voltage, leave both connectors disconnected and continue with Step 4.
4. Check high side driver control wiring for an open circuit condition.
Install a jumper wire from the vehicle harness side ECU Connector-1 pin 23 to chassis ground.
Use a multimeter to check for continuity on the vehicle harness side from:
From To Value
Dosing Module Connector pin 2 chassis ground There should be continuity.
A. If there is no continuity, there is an open condition in the vehicle harness between connector Dosing Module
Connector pin 2 and ECU Connector-1 pin 23. Locate and repair the broken conductor.
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5. Visually inspect the relevant harnesses and connectors for damage, bent or dislocated pins, corroded terminals, or
broken wires. Verify that the connectors are fully installed. Flex the harnesses involved to reveal intermittent breaks
or shorts in the wiring concerned. Operate the machine while you monitor the display.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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SPN-25722 / DTC-647A
DEF/AdBlue dosing valve actuator short circuit to battery failure
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
Context:
The Engine Control Unit (ECU) monitors the electrical current used to energize the dosing module (valve). In the event
of an excessive current requirement, due to a short circuit, the ECU interrupts current flow to prevent damage and this
fault occurs.
Cause:
The ECU detects an over current condition (short circuit to battery) in the DEF/AdBlue® dosing module solenoid low side
control circuit.
Solution:
Use the PT-Box tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 5 .
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Use a multimeter to measure the resistance of the DEF/AdBlue® dosing module solenoid coil:
From To Value
Dosing Module pin 1 Dosing Module pin 2 There should be between 11 - 13 Ω.
A. If the measured resistance is within the specified range, leave connector disconnected and continue with Step
4.
B. If there is no resistance (0.0 Ω), the DEF/AdBlue® dosing module solenoid coil is shorted, replace the
DEF/AdBlue® dosing module.
4. Check low side driver control wiring for a short to voltage source condition.
Use a multimeter to check for voltage on the vehicle harness side from:
From To Value
Dosing Module pin 1 chassis ground There should be no voltage.
A. If there is voltage, there is a short to a voltage source condition in the vehicle harness between Dosing Module
pin 1 and ECU Connector-1 pin 96. Locate and repair the damaged conductor.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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SPN-26197 / DTC-6655
Fuel metering unit is shorted to battery voltage at the low side
Control Module: ECU
Context:
The power stage of the fuel metering unit at low side is monitored by the Electronic Control Unit (ECU) for electric failures.
If the ECU detects a short to a high source on the power stage of the Fuel Metering Unit at low side, this fault will
occur.
Cause:
The ECU has detected a short to high source in the Fuel Metering Unit low side circuit.
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Solution:
Use the PT-Box tool to verify this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue to Step 5.
From To Value
Fuel Metering Unit pin 1 Fuel Metering Unit pin 2 The value should be 2.6 - 3.2 Ω
A. If the value is in the specified range, leave the connector disconnected and continue to Step 3.
B. If the value is not in the specified range, the Fuel Metering Unit has failed internally. Replace the Fuel Metering
Unit then perform the Replacement of the Rail Pressure Metering Unit.
3. Check the voltage on the Fuel Metering Unit circuit, low side.
A. If there is continuity, there is a short to high source in the Fuel Metering Unit circuit, low side. Use the appropriate
service manual to locate and repair the shorted conductor.
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5. Visually inspect the relevant harnesses and connectors for damage, bent or dislocated pins, corroded terminals, or
broken wires. Verify that the connectors are fully installed. Flex the harnesses involved to reveal intermittent breaks
or shorts in the wiring concerned. Operate the machine while you monitor the display.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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SPN-29242 / DTC-723A
DEF/AdBlue supply module pump motor short circuit to ground
failure
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
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Context:
The Electronic Control Unit (ECU) monitors the DEF/Adblue supply pump circuit for a short to ground condition. If the
ECU detects a short to ground condition, this fault will occur.
Cause:
The ECU has detected a short to ground condition in the Supply Module circuit.
Solution:
Use the PT-Box tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 4.
From To Value
ECU Connector-1 pin 84 ECU Connector-1 pin 89 There should be no continuity.
ECU Connector-1 pin 84 All other pins There should be no continuity.
ECU Connector-1 pin 84 Chassis ground There should be no continuity.
A. If there is continuity, there is a short circuit condition in the Supply Module wiring. Locate and repair the
shorted conductor.
Use the PT-Box tool to verify the status of this fault, DTC-723A / (SPN-29242) [DEF/AdBlue supply module pump
motor short circuit to ground failure].
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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SPN-29562 / DTC-737A
DEF/AdBlue dosing valve actuator short circuit to ground failure
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
Context:
The Electronic Control Unit (ECU) monitors the DEF/Adblue dosing valve low side driver circuit. If the ECU detects a
short to ground or open circuit condition in the low side driver circuit, this fault will occur.
Cause:
The ECU has detected a short to ground or open circuit condition in the low side driver circuit of the dosing module.
Solution:
Use the PT-Box tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 6.
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From To Value
Dosing Module PIN 1 Dosing Module PIN 2 There should be between 11 - 13 Ω.
A. If the value is not within the specified range, the Dosing Module has failed internally. Replace the Dosing
Module.
B. If the value is within the specified range, leave the connector disconnected and continue to Step 3.
3. Check the Dosing Module low side driver circuit for an open circuit condition.
From To Value
ECU Connector-1 pin 96 Dosing Module pin 1 There should be continuity.
A. If there is no continuity, there is an open circuit condition in the Dosing Module low side driver circuit. Locate
and repair the broken conductor.
5. Check the Dosing Module low side driver circuit for a short to ground condition.
From To Value
ECU Connector-1 pin 96 All other pins in connector There should be no continuity.
ECU Connector-1 pin 96 Chassis ground There should be no continuity.
A. If there is continuity, there is a short to ground condition in the Dosing Module low side driver circuit. Locate and
repair the shorted conductor.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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SPN-30037 / DTC-7555
Fuel metering unit is shorted to ground at the high side
Control Module: ECU
Context:
If the Engine Control Unit (ECU) detects a short circuit to ground in the Fuel Metering Unit high side, this fault will
occur.
Cause:
The ECU has detected a short to ground in the Fuel Metering Unit circuit, high side.
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Solution:
Use the PT-Box Tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue to Step 4.
2. Check the Fuel Metering Unit for an internal short to ground condition.
A. If the value is in the specified range, leave disconnected and continue to Step 3.
B. If the value is not in the specified range, the Fuel Metering Unit has failed internally. Replace the Fuel Metering
Unit then perform the Replacement of the Rail Pressure Metering Unit.
3. Check for a short to ground condition in the harness at ECU Connector-2.
A. If there is continuity, there is a short to ground condition in the engine harness. Use the appropriate service
manual to locate and repair the shorted conductor.
B. If there is no continuity, continue to Step 4.
4. Visually inspect the relevant harnesses and connectors for damage, bent or dislocated pins, corroded terminals, or
broken wires. Verify that the connectors are fully installed. Flex the harnesses involved to reveal intermittent breaks
or shorts in the wiring concerned. Operate the machine while you monitor the display.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
131
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Electrical & Electronics - Troubleshooting
SPN-30077 / DTC-757D
Supply UB1 circuit short to ground failure
Control Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
Context:
The Electronic Control Unit (ECU) monitors the supply UB1 circuit. If the ECU detects that the UB1 supply circuit has a
short to ground condition, this fault will occur.
Cause:
The ECU has detected a short to ground in the supply UB1 circuit.
Solution:
Use the PT-Box Tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 4.
2. Check the supply UB1 circuit for a short to ground condition.
From To Value
ECU Connector-1 pin 50 All other pins in connector There should be no continuity.
ECU Connector-1 pin 50 Chassis ground There should be no continuity.
A. If there is continuity, there is a short to ground in the supply UB1 circuit. Locate and repair the shorted wire.
3. Visually inspect the relevant harnesses and connectors for damage, bent or dislocated pins, corroded terminals, or
broken wires. Verify that the connectors are fully installed. Flex the harnesses involved to reveal intermittent breaks
or shorts in the wiring concerned. Operate the machine while you monitor the display.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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Electrical & Electronics - Troubleshooting
SPN-30549 / DTC-7755
Fuel metering unit is shorted to ground at the low side Control
Module: ECU
Context:
If the Engine Control Unit (ECU) detects a short circuit to ground in the Fuel Metering Unit low side, this fault will
occur.
Cause:
The ECU has detected a short to ground in the Fuel Metering Unit circuit, low side.
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Solution:
Use the PT-Box Tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue to Step 4.
2. Check the Fuel Metering Unit for an internal short to ground condition.
From To Value
Fuel Metering Unit pin 1 Fuel Metering Unit pin 2 There should be between 2.6 - 3.2 Ω
A. If the value is in the specified range, leave the connector disconnected and continue to Step 3.
B. If the value is not in the specified range, the Fuel Metering Unit has failed internally. Replace the Fuel Metering
Unit.
3. Check for a short to ground condition in the engine side harness at ECU Connector-2.
A. If there is continuity, there is a short to ground condition in the circuit. Use the appropriate service manual to
locate and repair the shorted conductor.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
134
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Electrical & Electronics - Troubleshooting
SPN-32090 / DTC-7D5A
DEF/AdBlue reverting valve driver circuit short to ground failure
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed
Context:
The Electronic Control Unit (ECU) monitors the DEF/Adblue reverting valve circuit for a short to ground condition. If the
ECU detects a short to ground condition, this fault will occur.
Cause:
The ECU has detected a short to ground condition in the DEF/Adblue reverting valve circuit.
Solution:
Use the PT-Box Tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 4.
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2. Check the DEF/Adblue reverting valve wiring for a short to ground condition.
Disconnect ECU Connector-1.
A. If there is continuity, there is a short circuit condition in the DEF/Adblue reverting valve circuit. Locate and
repair the shorted conductor.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
136
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SPN-33594 / DTC-833A
DEF/AdBlue supply module pump motor over temperature failure
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
Cause:
The ECU has detected an over temperature/current condition in the DEF/Adblue® supply pump circuit.
Solution:
Use the PT-Box Tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 6.
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DTC-613A / (SPN-24890) [DEF/AdBlue supply module pump motor short circuit to battery failure]
A. If the listed fault is active, diagnose it first and then return to this fault, DTC-833A / (SPN-33594) [DEF/AdBlue supply
module pump motor over temperature failure].
4. Check the DEF/Adblue® supply pump wiring for short to key battery power condition.
A. If there is voltage, there is a short to key battery power in the DEF/Adblue® supply pump circuit. Locate and
repair the shorted conductor.
Use the PT-Box tool to perform the Urea Dosing System Test (UDST) and follow the on screen instructions.
Use the UDST Trouble Shooting Guideline, as required, to identify and resolve the problem.
Then use the PT-Box tool to perform an Inducement Unlock / Counter Reset.
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6. Visually inspect the relevant harnesses and connectors for damage, bent or dislocated pins, corroded terminals, or
broken wires. Verify that the connectors are fully installed. Flex the harnesses involved to reveal intermittent breaks
or shorts in the wiring concerned. Operate the machine while you monitor the display.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
139
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Electrical & Electronics - Troubleshooting
SPN-33621 / DTC-8355
Fuel metering unit has an over-temperature error
Control Module: ECU
Context:
The Electronic Control Unit (ECU) monitors the fuel metering unit circuit for an over temperature/current condition. If an
over temperature/current condition is detected, this fault will occur.
Cause:
The ECU has detected an over temperature/current condition in the Fuel Metering Unit circuit.
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Solution:
Use the PT-Box Tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue to Step 6.
2. Check fuel metering unit for an internal failure.
From To Value
Fuel Metering Unit Connector pin 1 Fuel Metering Unit Connector pin 2 There should be 2.6 - 3.2 Ω.
A. If there is between 2.6 - 3.2 Ω, leave the connector disconnected and continue to Step 3.
B. If there is not between 2.6 - 3.2 Ω, the Fuel Metering Unit has failed internally. Replace the Fuel Metering Unit.
3. Check the Fuel Metering Unit wiring for a short circuit condition.
From To Value
ECU Connector-2 pin 58 All other pins in connector There should be no continuity.
ECU Connector-2 83 All other pins in connector There should be no continuity.
A. If there is continuity, there is a short circuit in the Fuel Metering Unit wiring. Locate and repair the shorted
conductor.
4. Check the Fuel Metering Unit wiring for a short to key power condition.
The key must be in the ON position.
A. If there is voltage, there is a short to key power condition in the Fuel Metering Unit wiring. Locate the repair
the shorted conductor.
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Use the PT-Box tool to verify the status of DTC-8355 / (SPN-33621) [Fuel metering unit has an over-temperature
error].
6. Visually inspect the relevant harnesses and connectors for damage, bent or dislocated pins, corroded terminals, or
broken wires. Verify that the connectors are fully installed. Flex the harnesses involved to reveal intermittent breaks
or shorts in the wiring concerned. Operate the machine while you monitor the display.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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Electrical & Electronics - Troubleshooting
SPN-36266 / DTC-8DAA
DEF/AdBlue tank temperature is not within acceptable limits
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
Context:
The Engine Control Unit (ECU) monitors the level and temperature of the DEF/AdBlue® fluid. If the temperature of the
fluid exceeds 69.96 °C (157.93 °F), this fault will occur.
Cause:
The DEF/AdBlue® tank level and temperature sensor temperature signal to the ECU is not plausible.
Solution:
Measure the temperature of the DEF/AdBlue® tank with a device such as infrared heat gun to obtain relative
DEF/AdBlue® fluid temperature.
A. If the relative temperature is high, greater than 69.96 °C (157.93 °F), continue with Step 2.
B. If the relative temperature is not high, less than 69.96 °C (157.93 °F), continue with Step 4.
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Use PT-Box tool to check for the presence of DTC-759A / (SPN-30106) [DEF/AdBlue tank heater actuator short
circuit to ground failure].
A. If fault DTC-759A / (SPN-30106) [DEF/AdBlue tank heater actuator short circuit to ground failure] is present,
resolve fault DTC-759A / (SPN-30106) [DEF/AdBlue tank heater actuator short circuit to ground failure]. Then
determine if fault DTC-8DAA / (SPN-36266) [DEF/AdBlue tank temperature is not within acceptable limits] is also
resolved.
B. If fault DTC-759A / (SPN-30106) [DEF/AdBlue tank heater actuator short circuit to ground failure] is not present,
continue with Step 3.
3. Check the mechanical condition of the tank heater system.
Inspect the DEF tank heating valve and associated tubing to determine if coolant is inadvertently continuously
flowing causing the DEF/AdBlue® fluid to overheat.
A. If the engine coolant is continuously flowing in the tank heater system, locate and repair the faulty condition.
B. If the engine coolant is not continuously flowing, allow the machine to naturally cool or add cool DEF/AdBlue®
fluid to the DEF/AdBlue® tank to expedite cooling.
4. Verify the condition of the DEF/AdBlue® tank level and temperature sensor.
Disconnect the vehicle harness from the DEF/AdBlue® tank level and temperature sensor.
With the key switch in the OFF position, use a multimeter to measure the resistance of the DEF/AdBlue® tank level
and temperature sensor, to determine resistance at temperature values:
From To Value
DEF Tank Level and Temperature DEF Tank Level and Temperature There should be 15 – 25k Ω.
Sensor pin 3 Sensor pin 2
A. If the measured resistance is greater than 25k Ω, escalate this issue with the Tigercat Service department.
B. If the measured resistance is less than 15k Ω, the DEF/AdBlue® tank level and temperature sensor has failed
internally. Replace the DEF/AdBlue® tank level and temperature sensor unit.
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Electrical & Electronics - Troubleshooting
SPN-37579 / DTC-92CB
CAN communication failure between vehicle controller and ECU
controller - TSC1_VE message
Control Module: ECU
Context:
The Engine Control Unit (ECU) is capable of connecting to and communicating on the Controller Area Network (CAN).
The ECU provides a CAN termination resistor for the CAN Node Bus, internal to the ECU. The ECU receives and
responds to Torque/Speed Control (TSC) information at two different rates (active and passive) dependent upon change
request status. If the ECU is not sensing the TSC message at the passive rate, this fault will occur.
Cause:
The ECU is not properly sensing the engine speed request message from the vehicle control module (VCM).
Solution:
Use the PT-Box Tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or is in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 6.
2. Check for related vehicle CAN faults.
A. If related vehicle CAN faults do exist, resolve the vehicle CAN faults.
Disconnect the vehicle harness from the ECU at the ECU Connector-1.
With the key switch in the “ON” position, use a multimeter to check for voltage on the vehicle harness side:
From To Value
ECU Connector-1 pin 1 chassis ground There should be 24.0 V
ECU Connector-1 pin 25 chassis ground There should be 24.0 V
ECU Connector-1 pin 26 chassis ground There should be 24.0 V
ECU Connector-1 pin 49 chassis ground There should be 24.0 V
ECU Connector-1 pin 73 chassis ground There should be 24.0 V
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A. If the voltage is present on all of the checks, leave the ECU Connector-1 disconnected and continue with Step 4.
B. If the voltage is not present for one or more of the checks, refer to the appropriate vehicle service manual and
electrical schematics to locate and restore supply power to the ECU.
4. Check the ECU grounding.
With the key switch in the “OFF” position, use a multimeter to check for continuity on the vehicle harness side:
From To Value
ECU Connector-1 pin 3 chassis ground There should be continuity.
ECU Connector-1 pin 5 chassis ground There should be continuity.
ECU Connector-1 pin 28 chassis ground There should be continuity.
ECU Connector-1 pin 52 chassis ground There should be continuity.
ECU Connector-1 pin 75 chassis ground There should be continuity.
A. If there is continuity on all of the checks, leave the ECU Connector-1 disconnected and continue with Step 5.
B. If there is no continuity for one or more of the checks, refer to the appropriate vehicle service manual and
electrical schematics to locate and restore the grounding circuit to the ECU.
5. Determine the condition of the ECU CAN circuit.
With the key switch in the “OFF” position, use a multimeter to measure the resistance of the CAN connection on the
vehicle harness side:
From To Value
ECU Connector-1 pin 46 ECU Connector-1 pin 47 There should be 120 Ω.
ECU Connector-1 pin 46 chassis ground There should not be continuity
ECU Connector-1 pin 47 chassis ground There should not be continuity
Use a multimeter to measure the resistance of the CAN termination resistor, internal to the ECU:
From To Value
ECU Connector-1 pin 46 ECU Connector-1 pin 47 There should be 120 Ω.
ECU Connector-1 pin 46 ECU Connector-1 pin 47 There should be 120 Ω.
A. If the measured resistances are correct and neither conductor is grounded, continue to step 6.
B. If the measured resistances are not correct or one or both of the conductors is grounded, refer to the appropriate
vehicle service manual and electrical schematics to locate and restore the termination resistance to the CAN
circuit.
6. Visually inspect the relevant harnesses and connectors for damage, bent or dislocated pins, corroded terminals, or
broken wires. Verify that the connectors are fully installed. Flex the harnesses involved to reveal intermittent breaks
or shorts in the wiring concerned. Operate the machine while you monitor the display.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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Electrical & Electronics - Troubleshooting
SPN-37659 / DTC-931B
CAN C Bus off passive failure
Control Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
ECU Connector 1
Pin Circuit Reference
Pin
1 - -
2 Ground -
3 Batt. V -
4 - -
5 CAN low 47
6 CAN high 46
7 - -
Context:
The Engine Control Unit (ECU) is capable of connecting to and communicating on three separate Controller Area Networks
(CAN). Proper configuration and monitoring of the three twisted pair configured networks is also a function of the ECU.
CAN Node C Bus is the main engine interface bus. The ECU provides a CAN termination resistor for the CAN Node C Bus,
internal to the ECU. If the ECU senses that CAN Node C Bus is not functioning properly, this fault will occur.
Cause:
ECU has sensed a “Bus Off” state to be present at CAN Node C. Wrong configuration of CAN timing (prescaler,
synchronization jump width, sampling, propagation and phase segments), bad termination resistors, defective network
connection and contacts or defective CAN controller with erroneous messages.
Solution:
Use the PT-Box Tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or is in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 8.
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Use the PT-Box tool to determine if other engine CAN faults exist.
A. If other engine CAN faults do exist, resolve the engine CAN faults, then check to see that SPN-37659 / DTC-
971B [CAN C Bus off failure] is also resolved.
With the key switch in the ON position, use a multimeter to check for voltage on the vehicle harness side:
From To Value
ECU connector-1 pin 1 chassis ground There should be Batt. V.
ECU connector-1 pin 25 chassis ground There should be Batt. V.
ECU connector-1 pin 26 chassis ground There should be Batt. V.
ECU connector-1 pin 49 chassis ground There should be Batt. V.
ECU connector-1 pin 73 chassis ground There should be Batt. V.
A. If the voltage is present on all of the checks, leave ECU connector-1 disconnected and continue with Step 4.
B. If the voltage is not present for one or more of the checks, refer to the appropriate vehicle service manual and
electrical schematics to locate and restore supply power to the ECU.
4. Check the ECU grounding.
With the key switch in the OFF position, use a multimeter to check for continuity on the vehicle harness side:
From To Value
ECU connector-1 pin 3 chassis ground There should be continuity.
ECU connector-1 pin 5 chassis ground There should be continuity.
ECU connector-1 pin 28 chassis ground There should be continuity.
ECU connector-1 pin 52 chassis ground There should be continuity.
ECU connector-1 pin 75 chassis ground There should be continuity.
A. If there is continuity on all of the checks, reconnect and continue with Step 5.
B. If there is no continuity for one or more of the checks, refer to the appropriate vehicle service manual and
electrical schematics to locate and restore the grounding circuit to the ECU.
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With the key switch in the ON position, use a multimeter to check the voltage on the ECU side:
From To Value
CAN C connector pin 1 CAN C connector pin 5 CAN Lo should have some voltage
CAN C connector pin 1 CAN C connector pin 6 CAN Hi should have higher voltage
A. If both CAN Lo and CAN Hi have some voltage, and CAN Hi is at least 0.1V greater than CAN Lo then leave
disconnected and continue to Step 6.
B. If the voltage is not present for one or more of the checks or CAN Hi voltage is not at least 0.1V greater than
CAN Lo, refer to the appropriate vehicle service manual and electrical schematics to locate and restore CAN C
circuit voltage
From To Value
CAN C connector pin 5 CAN C connector pin 6 There should be 120 Ω.
A. If the measured resistance is correct then reconnect and continue with step 7.
B. If the measured resistance is not correct refer to the appropriate vehicle service manual and electrical schematics
to locate and restore the termination resistance to the CAN C circuit.
7. Determine the condition of the ECU CAN C circuit.
Disconnect the engine side harness from the ECU at ECU connector-2.
With the key switch in the OFF position, use a multimeter to measure the resistance of the CAN connection on the
engine harness side:
From To Value
ECU connector-2 pin 17 ECU connector-2 pin 18 There should be 120 Ω.
ECU connector-2 pin 17 chassis ground There should not be continuity
ECU connector-2 pin 18 chassis ground There should not be continuity
A. If the measured resistances are correct and neither conductor is grounded, reconnect and continue with step 8.
B. If the measured resistances are not correct or one or both of the conductors is grounded, refer to the appropriate
vehicle service manual and electrical schematics to locate and restore the termination resistance to the CAN
circuit.
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8. Visually inspect the relevant harnesses and connectors for damage, bent or dislocated pins, corroded terminals, or
broken wires. Verify that the connectors are fully installed. Flex the harnesses involved to reveal intermittent breaks
or shorts in the wiring concerned. Operate the machine while you monitor the display.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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Electrical & Electronics - Troubleshooting
SPN-39658 / DTC-9EAE
CAN timeout error from DEF/AdBlue quality sensor
Control Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Engine Restart Counter Reset / Un- lock
Inducement configuration with the Electronic Service Tool (EST) before you return the machine to service.
6 5 4
3 2 1
PIN CIRCUIT ECU Connector 2
NUMBER REFERENCE Pin
1 - -
2 - -
3 Batt. V. -
4 Can-Hi 17
5 Can-Lo 18
6 Ground -
Context:
The DEF/AdBlue® quality sensor is required to report information at regular intervals to the Engine Control Unit (ECU)
via CAN. If this information is not communicated within the allotted time frame, this ECU timeout fault will occur.
Cause:
The ECU has reported, via the engine sensor CAN bus, that a DEF/AdBlue® quality sensor timeout of the
DEF/AdBlue® quality sensor message has occurred.
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Solution:
Use the PT-Box Tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 6.
2. Check DEF/AdBlue® quality sensor controller supply voltage.
From To Value
Connector pin 3 Connector pin 6 There should be 24.0V
A. If the voltage is present, leave connector disconnected and continue with Step 3.
3. Determine the condition of the DEF/AdBlue® quality sensor controller CAN circuit.
Use a multimeter to measure the resistance of the CAN connection on the harness side:
From To Value
Connector pin 4 Connector pin 5 There should be 60 Ω.
A. If other faults do exist, see the appropriate vehicle service manual, for CAN, to locate and repair the faulted
condition.
B. If no other faults exist, the vehicle harness wiring is damaged between the harness splice and the DEF/AdBlue®
quality sensor connector pin 3 and/or pin 6, for supply power and ground or pin 5 and/or pin 4, for CAN signal.
Locate and repair the damage to the sensor supply power and ground or CAN circuit wiring.
5. Visually inspect the relevant harnesses and connectors for damage, bent or dislocated pins, corroded terminals, or
broken wires. Verify that the connectors are fully installed. Flex the harnesses involved to reveal intermittent breaks
or shorts in the wiring concerned. Operate the machine while you monitor the display.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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A. If the fault is resolved, use the PT-Box tool to perform the Engine Restart Counter Reset / Unlock Inducement
configuration. Then return the machine to service.
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SPN-57901 / DTC-E22D
Internal Failure - Sensor 5 volt supply 1
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
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Context:
The Engine Control Unit (ECU) provides three independent 5.0 V voltage supplies for sensors. These voltages are
monitored by hardware within to make sure they are within a given range. This given range is defined by the ECU
hardware and cannot be calibrated. If sensor supply 1 reference voltage is out of range, this fault will occur.
Cause:
The ECU sensor supply 1 reference voltage is out of range.
Solution:
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 4.
2. Disconnect each connector one at a time, use the PT-Box tool to monitor the status of DTC-E22D / (SPN-57901)
[ECU internal failure - Sensor 5 volt supply 1].
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A. If DTC-E22D / (SPN-57901) [ECU internal failure - Sensor 5 volt supply 1] is eliminated after a connector
disconnection, the relevant component has failed. Replace the relevant component.
B. If DTC-E22D / (SPN-57901) [ECU internal failure - Sensor 5 volt supply 1] has not been eliminated after
connector disconnection, leave all of the connectors disconnected and continue to Step 3.
3. Check all of the supply 1 circuits for a short circuit condition. The
A. If any of the circuits are not in the specified range, there is a short circuit condition in the relevant circuit. Locate and
repair the shorted conductor.
B. If all of the circuits are within the specified range, continue to Step 4.
4. Visually inspect the relevant harnesses and connectors for damage, bent or dislocated pins, corroded terminals, or
broken wires. Verify that the connectors are fully installed. Flex the harnesses involved to reveal intermittent breaks
or shorts in the wiring concerned. Operate the machine while you monitor the display.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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SPN-58413 / DTC-E42D
ECU internal failure - Sensor 5 volt supply 3 [101691468]
Control Module: ECU
Rail pressure sensor
Context:
The Engine Control Unit (ECU) provides three independent 5.0 V voltage supplies for sensors. These voltages are
monitored by hardware within the ECU to make sure they are within a given range. If sensor supply 3 reference voltage
is out of range, this fault will occur.
Cause:
The ECU sensor supply 3 reference voltage is out of range.
1. Faulty Intake air humidity and ambient temperature sensor or sensor supply wire.
2. Faulty rail pressure sensor or sensor supply wire.
3. Faulty ECU, software.
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Solution:
Use the PT-Box Tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 4.
2. The ECU monitors this fault continuously. Disconnect each connector one at a time and use the PT-Box tool to
monitor the status of DTC-E42D / (SPN-58413) - ECU internal failure - Sensor 5 volt supply 3.
A. If DTC-E42D / (SPN-58413) - ECU internal failure - Sensor 5 volt supply 3 is eliminated after a connector
disconnection, the relevant component has failed. Replace the relevant component.
B. If DTC-E42D / (SPN-58413) - ECU internal failure - Sensor 5 volt supply 3 has not been eliminated after
connector disconnection, leave all of the connectors disconnected and continue to Step 3.
3. Check the all of the supply 3 circuits for a short circuit condition.
From To Value
Humidity/Ambient temp sensor Pin 1 Chassis ground There should be between 4.5 - 5.5 V.
Rail pressure sensor Pin 3 Chassis ground There should be between 4.5 - 5.5 V.
A. If any of the circuits are not in the specified range, there is a short circuit condition in the relevant circuit. Locate
and repair the shorted wire.
B. If all of the circuits are within the specified range, check the ECU for the appropriate software and re-flash, if
necessary.
4. Visually inspect the relevant harnesses and connectors for damage, bent or dislocated pins, corroded terminals, or
broken wires. Verify that the connectors are fully installed. Flex the harnesses involved to reveal intermittent breaks
or shorts in the wiring concerned. Operate the machine while you monitor the display.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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5399 Rev. 1.2 Apr 2017
Electrical & Electronics - Troubleshooting
SPN-62095 / DTC-F28F
DEF/AdBlue level too low warning is active - Stage 2
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
Context:
The Engine Control Unit (ECU) monitors the level and temperature of the DEF/AdBlue® fluid. If the level of the fluid falls
below 5 % of full, this fault will occur.
Cause:
The DEF/AdBlue® tank level and temperature sensor level signal to the ECU is less than 5 % of full.
Solution:
A. If this fault is resolved, use the PT-Box tool to perform an Inducement Unlock / Counter Reset. Then return the
machine to service.
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2. Verify the condition of the DEF/AdBlue® tank level and temperature sensor.
Disconnect the vehicle harness from the DEF/AdBlue® tank level and temperature sensor connector.
Use a multimeter to measure the resistance of the DEF/AdBlue® tank level and temperature sensor:
From To Value
Level and Temperature Level and Temperature Connector There should be greater than
Connector pin 1 pin 2 15 - 25 k Ω .
A. If the measured resistance is greater than 25k Ω, escalate the issue with the Tigercat Service department.
B. If the measured resistance is less than 15k Ω, the DEF/AdBlue® tank level and temperature sensor has failed
internally. Replace the DEF/AdBlue® tank level and temperature sensor unit.
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Electrical & Electronics - Troubleshooting
SPN-62533 / DTC-F445
Fuel pressure relief valve is open
Control Module: ECU
Context:
A mechanical Pressure Relief Valve (PRV), integral to the fuel rail, will open in the event excessive rail pressure occurs.
The Engine Control Unit (ECU) senses and counts the radical reductions in rail pressure. If a valve opening is detected,
this fault will occur.
Cause:
The ECU has detected hat the PRV is open.
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Solution:
1. Other possible fuel system faults that may occur or may have caused this fault:
Check for faults, and repair before continuing.
DTC-F245 / (SPN-62021) [Fuel pressure relief valve is forced to open, perform pressure increase]
DTC-F345 / (SPN-62277) [Fuel pressure relief valve is forced to open, perform pressure shock]
DTC-3C65 / (SPN-15461) [High pressure pump fuel delivery quantity at low idle is too high]
DTC-3B65 / (SPN-15205) [High pressure pump fuel delivery quantity in over run exceeds a maximum threshold]
DTC-2265 / (SPN-8805) [Fuel rail pressure has exceeded maximum positive deviation limits]
DTC-1425 / (SPN-5157) [Fuel rail pressure sensor voltage is higher than expected]
DTC-15E5 / (SPN-5605) [Prefilter fuel pressure sensor voltage is higher than expected]
Use the PT-Box Tool to check the status of this fault, and then retrieve the IQAN clone.
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SPN-63011 / DTC-F623
Engine coolant temperature has exceeded the warning threshold
Control Module: ECU
Cause:
The engine coolant temperature-warning threshold has been exceeded.
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Solution:
Use the PT-Box Tool to check the status of this fault, and then retrieve the IQAN clone.
B. If the fault is no longer present or in an inactive state, the fault may be intermittent and not currently active.
Continue with Step 6.
2. Check for the following related faults:
DTC-1113 / (SPN-4371) [Engine coolant temperature sensor voltage is higher than expected]
A. If the fault is active, diagnose it first and then return to this fault, DTC-F623 / (SPN-63011) [Engine coolant
temperature has exceeded the warning threshold].
Check the ambient air temperature using the PT-Box tool to verify that the machine is not operating in extreme
ambient temperatures.
The key must be in the OFF position for continuity checks and the ON position for voltage checks.
From To Value
ECU Connector-2 pin 39 Coolant Temp Sensor pin 1 There should be continuity.
ECU Connector-2 pin 39 ECU Connector-2 pin 59 There should be no continuity.
ECU Connector-2 pin 39 Chassis ground There should be no continuity.
ECU Connector-2 pin 39 All pins other in connector There should be no continuity.
ECU Connector-2 pin 39 Chassis ground There should be no voltage.
A. If the specified values are not measured, there is a short circuit condition in the Coolant Temperature Sensor
wiring. Locate and repair the shorted conductor.
Use the PT-Box tool to verify the status of this fault, DTC-F623 / (SPN-63011) [Engine coolant temperature has
exceeded the warning threshold].
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6. Visually inspect the relevant harnesses and connectors for damage, bent or dislocated pins, corroded terminals, or
broken wires. Verify that the connectors are fully installed. Flex the harnesses involved to reveal intermittent breaks
or shorts in the wiring concerned. Operate the machine while you monitor the display.
A. If you find damage or the display indicates other than normal display readings, then repair the damage discovered
during the inspection or locate and repair the other than normal display condition and verify that the error has been
resolved.
B. If you do not find damage and the display indicates only normal readings, then erase the fault code and continue
operation.
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Electrical & Electronics - Troubleshooting
SPN-64191 / DTC-FABF
Remaining DEF/AdBlue is below the empty threshold
Module: ECU
NOTE: Because this fault causes inducement, it is necessary to perform the Inducement Unlock / Counter Reset once
the fault has been resolved. Contact service department if needed.
Context:
The Engine Control Unit (ECU) monitors the level and temperature of the DEF/AdBlue® fluid. If the level of the fluid
becomes 0.0 % of full (empty), this fault will occur.
Cause:
The DEF/AdBlue® tank level and temperature sensor level signal to the ECU is 0.0 % of full.
Solution:
A. If this fault is resolved, use the PT-Box tool to perform an Inducement Unlock / Counter Reset. Then return the
machine to service.
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2. Verify the condition of the DEF/AdBlue® tank level and temperature sensor.
Disconnect the vehicle harness from the DEF/AdBlue® tank level and temperature sensor connector.
Use a multimeter to measure the resistance of the DEF/AdBlue® tank level and temperature sensor:
From To Value
DEF Level / Temp Connector pin 1 DEF Level / Temp Connector pin 2 There should be 15 – 25k Ω.
A. If the measured resistance is greater than 25k Ω, escalate this issue with the Tigercat Service department.
B. If the measured resistance is less than 15k Ω, the DEF/AdBlue® tank level and temperature sensor has failed
internally. Replace the DEF/AdBlue® tank level and temperature sensor unit.
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Electrical & Electronics - Troubleshooting
SPN-64911 / DTC-FD8F
Info: Torque limitation active
Module: ECU
Context:
The Engine Control Unit (ECU) monitors the emissions control system functionality and efficiency. When a technical
fault occurs that may affect either the functionality or the efficiency of the emissions control system the ECU will
impose a performance limitation in compliance with OBD legislation.
Cause:
A technical fault related to the emissions control system has been detected causing a torque limitation.
Solution:
1. This fault code is for information only. There is an active performance limitation due to OBD legislation. This
fault was caused by an emissions relevant technical fault. Check the vehicle display for any other emissions
relevant faults. The vehicle control module (VCM) alarm log should be saved and checked for any codes relevant
to the technical fault that has occurred.
A. If any other emissions relevant fault codes are present, (active or inactive) then address these codes first
before repeating Step 1.
B. If no other emissions relevant fault codes are present and active then heal the code by completing x2
driving cycles as detailed below.
C. With the key OFF wait 90 seconds, turn the key to ON and then START the engine. Run the engine for 10
seconds then turn the key to OFF. Complete x2 of these cycles to heal the code.
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