CONCEPT PAPER

MARJORIE J. DAG-OM

BSBA FINANCIAL MANAGEMENT

 I. LITERATURE REVIEW

Because of the rapid change that occurred during the research period, it was difficult to
maintain consistency between the studies and keep up with the developments that occurred in the
introduction of web-based electronic commerce into many businesses. The internet has seen an
explosion of commercial information in recent years as businesses recognized the enormous
potential of an international communication medium that offers such flexibility in presenting or
publishing information. One of the primary reasons for this has been the World Wide Web's
creation in 1991. (WWW). This is a hypertext system that provides Internet access through
programs known as network information browsers, making it much easier and simpler for users
to find the sites and information they were looking for.

In 1996, the internet appeared to have reached a rate of adoption in the United States of
around 10% to 25% of its total market—indicating that the system would gain users even faster
than the previous year. Rogers (1986) While Amazon.com and eBay are almost always in the
news, entire industries have shifted to the Internet. Not only has supply chain management
accelerated the transition to the digital economy, but so have enterprise resource planning and
other automation packages. "Within five years, all companies will be Internet companies," said
Intel chairman Dr. Andy Grove, "or they will not be companies." Patty Seybold (1998) expressed
a similar sentiment, stating that "if you aren't online, you'll be out of business by 2000.

II. FACTORS THAT CONTRIBUTES TO THE OUTCOMES

The current research provides insights into possible causes of the low rate of online
business adoption specifically in Hong Kong where in spite of high arte of internet uses, the
success of online businesses has been very limited (Burton, 2002; Ng 2000). For example,
according to a study conducted by the Hong Kong Productivity Council (HKPC) from January to
June 2003, only about 10% of the companies surveyed offer customers the ability to order
online. The present study examines the extent to which differences in interpersonal trust between
Hong Kong and U.S. consumers may contribute to the observed differences in the rate of online
business adoption between the two countries.

The foregoing studies the importance of consumer trust to the success of online
businesses. If consumers do not trust the Internet or specific vendors, they are unlikely to engage
in online transactions. Individuals may not trust the Internet or online businesses because of
various risk related to issues such as privacy violation and inadequate security when competing
online transactions. For example, consumer may be worried about the risk that personally
identifiable information they submit to a company’s Web site may internationally or
inadvertently be used for unintended purposes.

III. RESEARCH GAP

Previous research has concentrated on the benefits variable (Rogers, 1986). The rise of
the industrial internet of things has a significant impact on manufacturing companies' established
business models (Daniel 2017). Furthermore, some SME's (Small and Medium Enterprises) and
Facebook Usage and Organizational Performance the use of Facebook for business is rapidly
increasing. The majority of Facebook usage studies are based on individual perspectives and
some form of organizational perspective. However, few studies have looked into the actual
impact of Facebook use on organizational performance. (Salaiman). A total of 259 SME owners
responded to the survey, with the results indicating that perceived desirability and openness of
SME owners positively influences Facebook usage and has a positive impact on both
organizational financial and non-financial performance.

IV. RELEVANCE OF THE STUDY

And other trends provide businesses with exciting opportunities and benefits, but they
also have negative implications for traditional organizational cultures and operating models. The
internet has spawned a number of trends that have ramifications for businesses that are only
partially online. One is mass customization, in which products, such as Dell computers and
Levi's jeans, can be mass-produced while still being tailored to the specific needs of buyers.
Another trend is digitalization, which separates physical reality from information, as in "virtual"
communities on the Internet. Convergence is another trend in which several products and/or
technologies, such as television, telephone, and Internet, are combined into a single device.
These trends are already altering the business landscape as well as traditional viewing and
delivery methods. The importance of researching the internet in business and its benefits and
drawbacks would motivate, guide, and inform organizations in their adoption.

TOPIC OR TITLE

“THE BENEFITS AND DETRIMENTS OF INTERNET IN BUSINESSES”

INDEPENDENT VARIBALES

Benefits of internet

Detriments of internet

DEPENDENT VARIABLES

BENEFITS OF
INTERNET

BUSINESS

DETRIMENTS
OF INTERNET
 V. STATEMENT OF THE PROBLEM

This study will determine the benefits and detriments of internet to business.

1.What is the benefits of the internet in the field of business

1.1 Small business

1.2 Large business

2.What is the detriments of the internet in terms of

2.1 Small business

2.2 Large business

3.Is there significant relationship between

3.1 Benefits of internet in business

3.2 Detriments of internet in business

 VI. QUESTIONNAIRE

Questions:

1.What the benefits of internet to the business?

Answer:

You communicate more easily and rapidly.

Information sharing and finding is faster,

High-speed connection and mobile internet

More new clients and more engaged customers

Reduced cost

Improves workplace and business productivity

Questions:

2. What the detriments of internet to the business?

Answers:

Limited Face-to-Face Contact

Marketing Complexity

Negative Feedback

Price-Driven Competition
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HKPC. (2003). E-Business adoption in Hong Kong Productivity Council.

Sulaiman, A., Tajudeen, F. P., Jaafar, N. I., Moghavvemi, S., & Mohd Shuib, N. L.

(2017). The Relationship between SME Owner’s Personality, Facebook Usage and

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